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en Rectifying faults
70
Errors Cause Troubleshooting
Display shows "Please restart
appliance.".
Appliance has a fault. 1. Pull out the mains plug and wait
5seconds.
2. Re-insert the mains plug.
Display very frequently shows
"calc'nClean".
Water is too hard. 1. Insert a new water filter.
→"Insert water filter", Page57
2. Set the corresponding water hard-
ness.
→"Setting the water hardness",
Page51
Incorrect or too little descal-
ing agent used.
▶
When descaling, only use suitable
tablets.
Problem with results
Errors Cause Troubleshooting
Coffee or milk froth quality
varies widely.
Build-up of limescale in the ap-
pliance.
▶
Descale the appliance.
→"Using the descaling programme",
Page64
Milk froth quality varies
widely.
Milk froth quality depends on
the type of milk or plant-based
alternative used.
▶
Optimise the result through the selec-
tion of the milk or vegetable-based
drink type.
Coffee is not dispensed or has
slowed to a trickle.
Set quantity is not reached.
Grinding level is set too fine.
▶
Set a coarser grinding level.
→"Adjusting the grinding level",
Page57
Heavy build-up of limescale in
the appliance.
▶
Descale the appliance.
→"Using the descaling programme",
Page64
Air is in the water filter. 1. Immerse the water filter in water with
the opening facing upwards until no
more air bubbles escape.
2. Reinsert the filter.
→"Insert water filter", Page57
Coffee has no crema. Type of coffee is not optimal.
▶
Use a coffee variety with a higher pro-
portion of Robusta beans.
▶
Use beans with a darker roast.
Beans are no longer fresh.
▶
Use fresh beans.
Grinding level is not appropri-
ate for coffee beans.
▶
Adjust the grinder to a finer setting.
→"Adjusting the grinding level",
Page57
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