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49-2000906 Rev. 0 25
Problem Possible Cause What To Do
Display goes blank A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the
Special Features section.
Power outage, clock
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset
it by pressing the Cancel/Off pad, setting the clock and
resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around the
inside of the oven is normal for the first
few times the oven is used.
This is temporary and will go away after several uses or
a self-clean cycle.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\
see this tint or rainbow color.
Sometimes the oven
takes longer to preheat to
the same temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to
take longer to preheat. Remove items to reduce preheat
time.
Number of racks in oven. Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Display flashes Power failure. Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not touched
properly.
The Broil Hi/Lo and Bake pads must be touched at the
same time and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake temperature
or cleaning time.
Touch the Bake pad and desired temperature or the
Self Clean pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel
and wipe the edges of the oven racks with the paper
towel. Do not spray with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See
the Care and cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of racks
or amount of food being cooked
increases, the amount of visible steam
will increase.
This is normal.
Excessive condensation
in the drawer
Liquid in drawer. Remove liquid.
8QFRYHUHGIRRGV Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
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