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24 49-2000906 Rev. 0
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range cycles the heating elements by
turning relays on and off to maintain the oven
temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted in the
electrical outlet.
Make sure electrical plug is plugged into a live,
properly grounded outlet.
Oven controls improperly set. 6HHWKH8VLQJWKHNLWFKHQWLPHUVHFWLRQ
Storage drawer won’t
close
Power cord may be obstructing drawer in the
lower back of the range.
Reposition the drawer and power cord. See the
Storage Drawer Removal instructions in the Care
and cleaning of the range section.
Rear drawer support is on top of the guide rail. Reposition the drawer. See the Storage Drawer
Removal instructions in the Care and cleaning of
the range section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes
gets out of position during installation. To
straighten the door, push down on the high corner.
Oven light does not
work
Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a self-clean
operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to
rid the room of smoke. Wait until the LOCKED
light goes off. Wipe up the excess soil and reset
the clean cycle.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not
open after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
"LOCK DOOR" flashes
in the display
The self-clean cycle has been selected but the
door is not closed.
Close the oven door.
DOOR LOCK light is on
when you want to cook
The oven door is locked because the
temperature inside the oven has not dropped
below the locking temperature.
Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number
or letter” flash in the
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool
for one hour. Put the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
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