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49-2000906 Rev. 0 23
Problem Possible Cause What To Do
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
Improper cookware being used. 8VHSDQVZKLFKDUHIODWDQGPDWFKWKHGLDPHWHURI
the surface unit selected.
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Cover pan with a lid until desired heat is obtained.
Coil surface units do
not work properly
The surface units are not plugged in solidly. With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
The surface unit controls improperly set. Check to see the correct control is set for the
surface unit you are using.
The drip pans are not set securely in the
cooktop.
With the controls off, check to make sure the drip
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Sensi-Temp Technology sensor cap is overly
soiled.
Clean Sensi-temp Technology sensor cap per
cleaning the range section.
Sensi-temp sensor cap stuck or will not flex up
and down.
Call a qualified technician for replacement. Replace
coil surface units with only the exact replacement
part.
Frequent cycling off
and on of surface
units
Improper cookware being used. 8VHRQO\IODWFRRNZDUHWRPLQLPL]HF\FOLQJ
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully. If you still think your
new oven is too hot or too cold, you can adjust the
temperature yourself to meet your specific cooking
preference. NOTE: This adjustment affects Bake
temperatures; it will not affect Broil or Clean.
Food does not bake
properly
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of improper
size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Ingredient substitution Substituting ingredients can change the recipe
outcome.
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
If using aluminum foil conform to pan slits.
,QVRPHDUHDVWKHSRZHUYROWDJHPD\EHORZ Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs adjustment. See the Special Features section or adjust the
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Oven does not work
or appears not to
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See
the Special Features section.
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
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