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NanoPods (MZX559) Troubleshooting Guide
Are the NanoPod Truly Wireless Earbuds waterproof?
Yes. The NanoPods are IPX5 which means they can endure sweat, water and weather!
Please note: the charging case is NOT waterproof. Please be sure to dry off your earbuds before
putting them back into the case to charge.
Can NanoPods Truly Wireless Earbuds take calls?
Absolutely. The Nanopods have a integrated microphone to allow customers to receive
and make calls when connected to a smartphone or device with Bluetooth. To answer a call
quick press the left earbuds touch sensor. Your call will be heard stereo through both left and
right earbuds.
How do I connect NanoPods Truly Wireless Earbuds to my mobile device or tablet?
The NanoPods have automatic power on and pairing technology. Once removed from
the case, they will power on and pair to eachother within a few seconds. After the earbuds
have paired together, navigate to your Bluetooth manager of your device. Look under
“available devices” and connect to NanoPods.
How do I charge NanoPods Truly Wireless Earbuds?
The NanoPods are charged by placing them into the included charging case. If the case
has power, LED lights in the front of the case will illuminate and will charge the earbuds. This is
also indicated by red LED lights on both earbuds. Allow up to 2 hours for the NanoPods to
charge. Once they are fully charged, the battery indicator light on the case will turn off. The
NanoPods LED indicator light will also turn off. If the case is out of power, plug the included
USB-C cable into the case and plug the other end into a USB port into a computer or wall outlet.
What is the battery life of NanoPods Truly Wireless Earbuds?
NanoPods Truly Wireless Earbuds have up to 4 hours of battery life. The included
charging case can provide an additional 4 full charges for the earbuds for up to 16 additional
hours of playtime.
What is the charging time of the NanoPods Truly Wireless Earbuds + Charging case?
Please allow up to 2 hours for the NanoPods to receive a full charge. Allow up to 4 hours
for the NanoPods charging case to receive a full charge.
Both my earbuds keep unpairing, how do I fix it?
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