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TROUBLESHOOTING
If your PHOENIX 300 does not operate normally, please refer to the following table for a possible cause and
solution.
If the following troubleshooting solutions do not work, please contact us for help. Refer to the last page of User
Guide for contact information.
LED Indicators Possible Causes Solution
All Battery Level LED Indicators
flash twice per second
All Battery Level LED Indicators
and Port Status LED Indicators
flash twice per second
The last Battery Level LED
Indicator flashes twice per
second and the unit gets shut
off afterwards
DC Input Port Overvoltage
Protection
DC Input Port Undervoltage
Protection
1.
Battery High Temperature
Protection
1.
Battery Low Temperature
Protection
2.
Battery Low Voltage Protection
1.
2.
Remove all connections
If the voltage rating of power
source does not fall in the
range of 12~25V, stop using
that power source to
recharge the unit via the DC
Input Port.
1.
2.
Connect the unit to the power
source that conforms to the
specifications of DC Input Port
and the unit will resume
recharging automatically.
3.
Remove all connections.
Cool down or warm up the
unit to the room temperature.
1.
Remove all output connections.
1.
Press the Port On/Off Buttons.
2.
2.
If the unit was powering loads,
press the Port On/Off Button(s)
to turn on the output port(s)
again and reconnect the loads
to the unit.
3.
If the unit was recharging,
reconnect the unit to the power
source and the unit will resume
recharging automatically.
4.
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