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English - 27
PROBLEM SOLUTION
Does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.
Load is too wet at the end
of the cycle.
• Use the High spin speed.
• Use high eciency detergent to reduce over–sudsing.
• The Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water. • Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high eciency detergent to prevent over–sudsing.
Has excessive suds. • Use high eciency (HE) detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water and small or lightly soiled
loads.
• Do not use a Non-HE detergent.
Has an odor. • Make sure you are using HE detergent. Excessive suds collect in
nooks and crannies and cause mold.
• Run cleansing cycles to sanitize the machine periodically. (Silver Care,
Sanitize, or Self-Clean depending on the model)
• Dry the interior of your washer after the total cycle has finished.
05 troubleshooting
WA3000J_WA40J3000AW_USER MANUAL_DC68-03520A-10.indd 27 2016/6/27 19:11:19
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