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English - 26
troubleshooting
CHECK THESE SOLUTIONS IF YOUR WASHER…
PROBLEM SOLUTION
Will not start. • Make sure the lid is closed.
• Make sure your washer is plugged in.
• Make sure the water source faucets are open.
• Press the Power button to turn the Washer on.
•Press the Start/Pause button to start the cycle.
• Make sure Child Lock is not activated. See page 20.
• Before your washer starts to fill, it will make a series of clicking noises
to check the lid lock and do a quick drain.
• Check the fuse or reset the circuit breaker.
Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not
level, adjust your washer’s feet to level the appliance.
• Make sure your washer is not touching any other object.
• Make sure the laundry load is balanced.
Stops • Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the lid and press the Start/Pause button to start your washer.
For your safety, your washer will not spin unless the lid is closed.
• Before your washer starts to fill, it will make a series of clicking noises
to check the lid lock and do a quick drain.
• There may be a pause or soak period in the cycle. Wait and it may
start.
• Check the screens on the inlet hoses at the faucets for obstructions.
Clean the screens periodically.
Fills with the wrong
temperature water.
• Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.
• As your washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your washer is filling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
Lid locked or will not open. • Press the Start/Pause button to stop your washer.
• It may take a few moments for the lid lock mechanism to disengage.
WA3000J_WA40J3000AW_USER MANUAL_DC68-03520A-10.indd 26 2016/6/27 19:11:19
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