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Q Who should NOT use the heated blanket, heated mattress pad or warming throw?
A The following people should NOT use the heated blanket, heated mattress pad
or warming throw:
• An infant
• A child
• An incapacitated or immobile person
• A paraplegic
• A quadriplegic
• A diabetic
• Anyone insensitive to heat such as a person with poor blood circulation
• Anyone who cannot clearly understand the instructions and/or operate the controls
Q What do the Underwriters Laboratories (UL / cUL) or (ETL/ cETL) labels mean? What do either
of these labels mean about safety of Sunbeam heated products?
A Underwriters Laboratories (UL/cUL) develops product safety standards for a large range of
products and performs independent tests based on these standards. Products tested by UL/cUL
and which have passed all the safety standards are permitted to bear the UL/cUL label. Intertek
Testing Services (ETL/ cETL) is a certified, independent testing organization that tests products in
accordance with UL/ cUL safety standards and issues the ETL/ cETL label for those products that
meet the relevant UL/ cUL standards. All Sunbeam
®
products are tested to UL/cUL standards and
bear either the UL/ cUL or ETL/cETL label to indicate that the product meets or exceeds UL/cUL or
ETL/ cETL safety standards for heated products.
Q I have heard that some heated products have EMFs.
What is this?
A EMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire
that has current flowing along its length. Although several studies have been conducted to
evaluate the impact, EMFs have not been proven to be harmful. In any event, Sunbeam
®
has
reduced the strength of EMFs in its blankets/mattress pads/throws to very low levels.
Q What do I do if my pet chews the cord, I lose my control or the control does not operate
properly?
A Please stop using the heated product immediately. Call our Consumer Service number
listed under How to Obtain Warranty Service and ask for instructions on how and where to send
the heated product.
Q My control feels warm to the touch. Is this a problem?
A No. The control will feel warm to the touch when functioning properly.
7
Frequently Asked Questions ABOUT YOUR HEATED PRODUCT
For questions or support, please visit: www.sunbeam.com
(FAQs continued on next page)
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