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PROBLEMS POSSIBLES CAUSES SOLUTION
The lid does not close. There are foreign bodies between the
bowl and the heating plate.
Remove the bowl, check that the heating plate, central element and under
the bowl are clean. Also check that the central element can move around.
The lid open/close handle is not
correctly positioned.
Check that the open/close handle is completely open.
The metal plate and/or the tightening
screw are not properly installed or fully
tightened.
Check that the nut is fully tightened and that the notches on the rotating
inner part of the lid are correctly aligned with the notches on the rim of the
bowl and then try locking the lid closed. The nut must be fitted with the flat
side facing the metal plate.
The appliance does not
depressurise.
The ball cover is not in place. Let the appliance cool completely and then remove the metal plate and
correctly position the ball cover (fixed in the lock position).
The lid does not open
once the steam is
released.
The manometric rod is still in the high
position.
After ensuring that no more steam is released and that the appliance is
completely cold, insert a fine metal skewer into the hole located between the
open handle and the silencing valve. Be careful of hot steam being released
once the skewer is pushed in. When no more steam is released, try to open
the appliance.
The appliance does not
become pressurised.
Check that the seal, purple safety valve
and manometric rod are clean.
Clean your appliance by following the cleaning and maintenance instructions
in this book.
Check that the lid is locked and the
marking is properly aligned with
the closed padlock. Check that the
manometric rod can move around and
if it needs cleaning.
Clean the manometric rod as instructed in the Cleaning and Maintenance
section.
The decompression ball is not
positioned correctly or dirty.
Check that the ball is correctly positioned and that the cover is in the locked
position. Clean and dry the ball and its support.
ERROR CODES
Code 24: the pressure decreases while
pressure cooking.
Code 21 and 26: pressure fails to raise.
Add liquid to your recipe (water, stock or a liquid sauce) 50-100ml at a time
and re-start the recipe.
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