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English 49
Troubleshooting
Problem Possible cause Solution
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven starting on page
27.
The oven rack has been
positioned incorrectly or is
not level.
See the section on using the
oven racks on page 30.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 36.
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the cooking guide for
serving sizes on page 32,
and then try again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page 32.
The cookware is not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the broil element
for 10 minutes.
• See the broiling
recommendation guide
on page 32.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 36.
Problem Possible cause Solution
Steam is
coming out of
the vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal operation and
not a system failure.
Use the range as usual.
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
rst few times the oven is
used.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Oven racks
are difcult to
slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
DRAWER
Problem Possible cause Solution
The drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page 45.
The drawer is overloaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods. Cover food with a lid.
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