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35
EN
Symptoms Reason Solution
Staining
Clothes were not properly
sorted.
-Wrong detergents are added.
• Always wash dark colors separately from
light colors and whites to prevent
discoloration.
• Do not mix softener and detergent
together. Add softener only when the
softener alert chime indicates to do so.
Water leaking
Supply hose connection is
loose at the tap, washing
machine, or drain hose
connector.
• Check hoses and drain hose connectors
for leaks, cracks and splits.
• Tighten hose connections.
House drain pipes are
clogged.
• The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
is seen coming out of the drain, check for
proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair the drain pipe.
Drain hose has come out of
drain connector or is not
inserted far enough.
• Tie drain hose to supply hose or
standpipe to prevent it from coming out
during drain. For smaller drain pipes,
insert the drain hose into the pipe as far
as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2-5 cm past the flange.
Load is too large for the
drum.
• Reduce the load or use the Main Washer.
• Stop the washing machine and check the
load. Make sure the load fits loosely in
the drum and the door closes easily.
Oversudsing of detergent.
• Oversudsing may create leaks, and may
be caused by the type and amount of
detergent used. Always reduce the
amount of detergent if the load is small
or lightly soiled, or if your water is very
soft. Never use more than the maximum
amount shown in the dispenser provided.
Wrinkling
Washing machine not
unloaded promptly.
• Always remove items from the washing
machine as soon as the cycle is
completed.
Washing machine overloaded.
• The washing machine can be fully
loaded, but the drum should not be tightly
packed with items. The door of the
washing machine should close easily.
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