Brother FAX-565 User Manual

USER’S GUIDE

FAX-565

version A

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-565

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

www.registermybrother.com

By registering your product with Brother International Corporation, you will be

recorded as the original owner of the product.

Your registration with Brother:

■ may serve as confirmation of the purchase date of your product should you

lose your receipt;

■ may support an insurance claim by you in the event of product loss covered by

insurance; and,

■ will help us notify you of enhancements to your product and special offers.

The most convenient and efficient way to register your new product is on-line at

www.registermybrother.com

Brother numbers

By registering your product with Brother International Corporation, you will be

recorded as the original owner of the product.

Your registration with Brother:

■

may serve as confirmation of the purchase date of your product should you lose

your receipt;

■

may support an insurance claim by you in the event of product loss covered by

insurance; and,

■

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration and Test Sheet, or for

your convenience and most efficient way to register your new product, register

on-line at

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide

Web. From product specification sheets to Frequently Asked Questions

(FAQs), it is all there. Visit us at:.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

IMPORTANT

For technical help, you must call the country where you bought the fax machine.

Calls must be made from within that country.

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

www.registermybrother.com

http://www.brother.com

BROTHER NUMBERS

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant

answers to common technical questions and product information for all Brother

products. This system is available 24 hours a day, 7 days a week. You can use the

system to receive faxed instructions and an Index of fax back subjects.

The Brother fax back system number has been pre-programmed on

One-Touch key 1.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available

at most Brother retailers. If you cannot find the accessory you need and you have a

Visa, MasterCard, Discover, or American Express credit card, you can order

accessories directly from Brother. (In the USA, you can visit us online for a complete

selection of the Brother accessories and supplies that are available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

In Canada: 1-877-BROTHER (voice)

DESCRIPTION ITEM

Printing Cartridge and a Refill (1 set per box) PC-401

2 Refills for use in PC-401 Printing Cartridge PC-402RF

Telephone Line Cord LG3077001

Telephone Handset LE5803009

Handset Curled Cord UG3543009

Paper Wire Extension UF9869001

Paper Tray LE4325002

User’s Guide LF1715001

Surge Protection Device with Telephone Line

Protection (2 outlets)

QPD 120

Surge Protection Device with Telephone Line

Protection (8 outlets)

FX 120

http://www.brothermall.com

ORDERING ACCESSORIES AND SUPPLIES

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES

NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK

AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT

APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU

FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,

AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE

THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY

FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT

BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS

OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this User’s Guide has

been compiled and published, covering the latest product descriptions

and specifications.

The contents of this User’s Guide and the specifications of this product

are subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be

responsible for any damages (including consequential) caused by

reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

Brother

One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty ("warranty") is given

only to the original end-use/retail

purchaser (referred to in this warranty as

"Original Purchaser") of the accompanying

product, consumables and accessories

(collectively referred to in this warranty as

"this Product").

• If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was

used (including but not limited to floor

models or refurbished product), prior to

your purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges, refill

ribbons, therma PLUS paper and thermal

paper.

• Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

• This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original

purchase date.

• Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover

(1) Physical damage to this Product;

(2) Damage caused by improper installation,

improper or abnormal use, misuse,

neglect or accident (including but not

limited to transporting this Product

without the proper preparation and/or

packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life;

and,

(5) Problems arising from other than defects

in materials or workmanship.

(6) Normal Periodic Maintenance Items,

such as Paper Feeding Kit, Fuser and

Laser Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted

warranty repair without authorization from

Brother and/or alteration/removal of the

serial number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-800-284-4329

for Fax,

MFC and DCP and 1-800-276-7746

for

Printers, or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of

your dated bill of sale showing that this

Product was purchased within the U.S. For

the name of local Brother Authorized Service

Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and

insurance (if you desire). You are also

responsible for loss or damage to this

Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and

if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period,

Brother or its Authorized Service Center will

repair or replace the Machine and/or

accompanying Consumable and Accessory

Items at no charge to you for parts or labor.

The decision as to whether to repair or

replace the Machine and/or accompanying

Consumable and Accessory Items is made

THE FAX MACHINE LIMITED WARRANTY (USA)

Brother

One Year Limited Warranty and Replacement Service

(USA only)

by Brother in its sole discretion. Brother

reserves the right to supply a refurbished or

remanufactured replacement Machine

and/or accompanying Consumable and

Accessory Items and use refurbished parts

provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged

for any service and/or replacement

parts/products at Brother's then current

published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized

by Brother, and you have delivered the

Machine to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold

against the credit card account number that

you provide until Brother receives your

original Product and determines that your

original Product is entitled to warranty

coverage. Your credit card will be charged up

to the cost of a new Product only if: (i) you do

not return your original Product to Brother

within five (5) business days; (ii) the problems

with your original Product are not covered by

the limited warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep

the replacement Machine that is sent to you

and your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product.

Except for that repair or replacement as

described above, Brother shall not be liable

for any direct, indirect, incidental or

consequential damages or specific relief.

Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation

may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY

AND ALL WARRANTIES OTHER THAN

THIS ONE, WHETHER EXPRESS OR

IMPLIED, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR

PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

• This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

THE FAX MACHINE LIMITED WARRANTY (USA)

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the MFC/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest Authorized

Service Center call 1-877-BROTHER.

Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

LIMITED WARRANTY (CANADA)

vii

Safety precautions

To use the fax machine safely

Save these instructions for later reference.

WARNI NG

■

Use caution when installing or modifying telephone lines. Never touch

telephone wires or terminals that are not insulated unless the telephone line has

been disconnected at the wall jack. Never install telephone wiring during a

lightning storm. Never install a telephone jack in a wet location.

■

Install equipment with a power cord near an AC power outlet/socket that is

easily accessible.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or larger

telecommunication line cord.

■

Do not use a telephone in the vicinity of gas leak to report leak.

There are high voltage

electrodes inside the fax

machine. Before you clean the

fax machine or clear a paper

jam, make sure you have

unplugged the power cord from

the power outlet.

Do not handle the plug with wet

hands. Doing this might cause

an electrical shock.

Be careful not to cut yourself

on the sharp edges of the

metal part shown in the

illustration.

After you have just used the

machine, some internal parts

are extremely HOT! Please be

careful.

Sharp Edge

viii

Caution

■

Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line and on the telephone

line, or unplug the lines during a lightning storm.

■

Do not use this product near appliances that use water, in a wet basement or

near a swimming pool.

■

Avoid using a telephone other than a cordless type during an electrical storm.

There may be a remote risk of electric shock from lightning.

Choosing a location

Place the fax machine on a flat, stable surface that is free of vibration and shocks,

such as a desk. Put the fax machine near a telephone jack and a standard, grounded

power outlet. Choose a location where the temperature remains between 50°F and

95°F (10°-35°C).

Caution

■

Avoid placing the fax machine in a high-traffic area.

■

Do not place near heaters, air conditioners, water, chemicals, or refrigerators.

■

Do not expose the fax machine to direct sunlight, excessive heat, moisture, or

dust.

■

Do not connect the fax machine to electrical outlets controlled by wall switches

or automatic timers.

■

Disruption of power can wipe out information in the fax machine’s memory.

■

Do not connect the fax machine to electrical outlets on the same circuit as large

appliances or other Equipment that might disrupt the power supply.

■

Avoid interference sources, such as speakers or the base units of cordless

phones.

NO !NO !

NO !

Quick Reference Guide

Sending faxes

Automatic transmission

Insert the original face down in the

ADF (up to 10 pages).

Enter the fax number you want to

call.

Press

Fax Start

Receiving faxes

Select Receive Mode

Press

Receive Mode

to select

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

If you select

FAX/TEL

, make sure

you set Ring Delay and F/T Ring

Time. (See Setting the Ring Delay

on page 5-2 and Setting the F/T

Ring Time (FAX/TEL mode only)

on page 5-3.)

Storing numbers

Storing One-Touch Dial numbers

Press

Menu/Set

Press a One-Touch key where you

want to store a number.

Enter a number (up to 20 digits),

and then press

Menu/Set

Enter a name (up to 15 characters)

or leave it blank, and then press

Menu/Set

Press or to select the type

of number and press

Menu/Set

Press

Stop/Exit

Storing Speed-Dial numbers

Press

Menu/Set

Enter a two-digit Speed-Dial

number (00-99).

Press

Menu/Set

Enter a number (up to 20 digits),

and then press

Menu/Set

Enter a name (up to 15 characters)

or leave it blank, and then press

Menu/Set

Press or to select the type

of number and press

Menu/Set

Press

Stop/Exit

Dialing operations

One-Touch Dialing

Insert the original face down in the

ADF.

Press the One-Touch key where

you want to call.

Press

Fax Start

Speed-Dialing

Insert the original face down in the

ADF.

Press

Search/Speed-Dial

, then

press

and the two-digit

Speed-Dial number

Press

Fax Start

Insert the original face down in the

ADF.

Press

Search/Speed Dial

and

use the dial pad to enter the first

letter of the name you are looking

for.

Press or to search the

memory.

Press

Fax Start

, when the LCD

shows the name you want to call.

Making copies

Making a single copy

Insert the original face down in the

ADF.

Press

Copy/Reports

twice.

Sorting multiple copies

Insert the original face down in the

ADF.

Press

Copy/Reports

Enter the number of copies you

want (up to 99).

Press

Menu/Set

Press or to select

SORT

and then press

Copy/Reports

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions (FAQs)

and Product Support

http://www.brother.com

Brother Accessories & Supplies:

http://www.brothermall.com

In Canada: 1-877-BROTHER (voice)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

Table of Contents

Introduction ......................................................................................1-1

Using this Guide ..........................................................................1-1

Finding information ...............................................................1-1

Symbols used in this Guide ..................................................1-1

Fax Test Sheet and Product Registration (USA only)...........1-2

Part names ...........................................................................1-3

Control panel overview ................................................................1-4

About fax machines .....................................................................1-6

Custom features....................................................................1-6

Do you have Voice Mail on the phone line? .....................1-6

Why should there be problems?.......................................1-6

How can you avoid possible problems? ...........................1-6

Fax tones and handshake.....................................................1-7

ECM (Error Correction Mode) ...............................................1-7

Connections.................................................................................1-8

Connecting an external telephone ........................................1-8

Connecting an external telephone answering device

(TAD) ................................................................................1-9

Sequence .........................................................................1-9

Connections....................................................................1-10

Recording outgoing message (OGM) on

an external TAD .........................................................1-11

Special line considerations .................................................1-12

Roll Over phone lines .....................................................1-12

Two-Line phone system .................................................1-12

Converting telephone wall outlets...................................1-12

Installing fax machine, external two-line TAD and

two-line telephone......................................................1-13

Multi-Line Connections (PBX).............................................1-14

If you are Installing the Fax machine to Work

with a PBX .................................................................1-14

Custom features on your phone line ...................................1-14

Paper .................................................................................................2-1

About paper .................................................................................2-1

Handling and using plain paper ............................................2-1

Paper capacity of the paper tray ......................................2-1

Paper specifications for the paper tray ............................2-1

How to load paper.................................................................2-2

To load paper ...................................................................2-2

xii

On-Screen Programming ................................................................3-1

User-friendly programming ..........................................................3-1

Menu table ............................................................................3-1

Memory Storage....................................................................3-1

Navigation keys............................................................................3-2

Initial Setup ......................................................................................4-1

Getting started .............................................................................4-1

Setting the Date and Time ....................................................4-1

Setting the Station ID ............................................................4-2

Entering text .....................................................................4-2

Inserting spaces ...............................................................4-3

Making corrections ...........................................................4-3

Repeating letters ..............................................................4-3

Special characters and symbols ......................................4-3

Setting the Beeper Volume ...................................................4-3

Setting the Speaker Volume .................................................4-4

Choosing the Handset Volume (For Volume Amplify)...........4-4

Setting Volume Amplify.........................................................4-5

Setting the Ring Volume .......................................................4-5

Memory Storage....................................................................4-5

Setting Tone and Pulse dialing mode (Canada Only)...........4-6

Setting up your area code (USA only)...................................4-6

Setup Receive ..................................................................................5-1

Basic receiving operations...........................................................5-1

Choosing the Receive Mode.................................................5-1

To select or change your Receive Mode..........................5-2

Setting the Ring Delay .........................................................5-2

Setting the F/T Ring Time (FAX/TEL mode only)..................5-3

Easy Receive .......................................................................5-3

Printing a reduced incoming fax............................................5-4

Recommended Reductions ..............................................5-4

Setting Paper Size ................................................................5-4

Receiving a fax at the end of a conversation ........................5-5

Advanced receiving operations....................................................5-5

Operation from extension telephones ...................................5-5

For FAX/TEL mode only........................................................5-5

Using a cordless external handset........................................5-6

Changing the remote codes .................................................5-6

Printing a fax from the memory.............................................5-6

Polling ...................................................................................5-7

Setting up Polling Receive................................................5-7

Setting up Sequential Polling Receive..............................5-7

Telephone services......................................................................5-8

Distinctive Ring .....................................................................5-8

xiii

What does your telephone company’s

‘Distinctive Ring’ do?....................................................5-8

What does Brother’s ‘Distinctive Ring’ do?.......................5-8

Do you have Voice Mail?..................................................5-8

Before you choose the ring pattern to register .................5-9

Registering the Distinctive Ring pattern..............................5-10

Very important ................................................................5-10

Turning off the Distinctive Ring.......................................5-10

Caller ID ..............................................................................5-11

Caller ID Log...................................................................5-11

Printing the Caller ID Log ...............................................5-11

Viewing the Caller ID Log...............................................5-11

Returning a call from the Log .........................................5-12

Registering a Caller ID number ......................................5-12

Call Waiting/Caller ID..........................................................5-13

Setup Send .......................................................................................6-1

How to dial ...................................................................................6-1

Manual dialing .......................................................................6-1

One-Touch dialing.................................................................6-1

Speed-dialing ........................................................................6-1

Search...................................................................................6-1

How to fax....................................................................................6-2

Automatic transmission.........................................................6-2

Manual transmission .............................................................6-3

Sending a fax at the end of a conversation...........................6-3

Basic sending operations.............................................................6-4

Sending faxes using multiple settings ...................................6-4

Contrast ................................................................................6-4

Fax resolution .......................................................................6-5

Multiple Resolution Transmission .........................................6-5

Manual and automatic fax redial ...........................................6-6

Canceling a job while scanning, dialing and sending

the original ........................................................................6-6

Canceling a scheduled job....................................................6-6

Advanced sending operations .....................................................6-7

Electronic Cover Page ..........................................................6-7

Cover Page for Next Fax Only..........................................6-7

Always send Cover Page .................................................6-8

Using a printed Cover Page .............................................6-9

Composing your own comments ......................................6-9

Broadcasting .......................................................................6-10

Overseas Mode...................................................................6-10

Call Reservation..................................................................6-11

Print Sample Call Back Message ...................................6-11

Delayed Fax ........................................................................6-12

Setting up Polled Transmit ..................................................6-12

xiv

Memory Transmission.........................................................6-13

Out of memory message.....................................................6-13

Interrupting Delayed Fax and Polled Transmit jobs ............6-14

Quick-Dial numbers and dialing options .......................................7-1

Storing numbers for easy dialing .................................................7-1

Storing One-Touch Dial numbers..........................................7-1

Storing Speed-Dial numbers.................................................7-2

Changing One-Touch and Speed-Dial numbers ...................7-3

Setting up Groups for Broadcasting ......................................7-4

Dialing options .............................................................................7-5

Manual dialing.......................................................................7-5

One-Touch Dialing ................................................................7-5

Speed-Dialing........................................................................7-6

Access codes and credit card numbers ................................7-6

Pause....................................................................................7-7

Hold.......................................................................................7-7

Fax Redial .............................................................................7-7

Tone or Pulse (Canada only) ................................................7-7

Remote Fax Options ........................................................................8-1

Fax Forwarding/Paging................................................................8-1

Programming a Fax Forwarding number ..............................8-1

Programming your pager number .........................................8-1

Setting Fax Storage .....................................................................8-2

Backup Print..........................................................................8-2

Setting your remote access code.................................................8-3

Remote Retrieval .........................................................................8-3

Using your remote access code............................................8-3

Remote commands ...............................................................8-4

Retrieving fax messages.......................................................8-5

Changing your Fax Forwarding number................................8-5

Printing reports ................................................................................9-1

FAX settings and activity..............................................................9-1

Customizing the Transmission Verification Report ...............9-1

Setting the Journal Period.....................................................9-1

Printing reports......................................................................9-2

To print a report.....................................................................9-2

Making copies ................................................................................10-1

Using the fax machine as a copier.............................................10-1

Copy operations.........................................................................10-1

Making a single copy...........................................................10-1

Copy options: Single or Multiple copies, Sort/Stack,

Reduce/Enlarge..............................................................10-2

Important information ...................................................................11-1

Standard telephone and FCC Notices .......................................11-1

These notices are in effect on models sold and

used in the United States only................................................11-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only).............................11-2

Important ........................................................................11-3

Industry Canada Compliance Statement

(Canada only) ............................................................11-3

Important safety instructions......................................................11-4

Trademarks................................................................................11-5

Shipment of the fax machine .....................................................11-5

Troubleshooting and routine maintenance .................................12-1

Troubleshooting ........................................................................12-1

Error messages...................................................................12-1

Printer Jam or Paper Jam...................................................12-2

Original Jam ...................................................................12-2

Paper Jam ......................................................................12-2

If you are having difficulty with the fax machine..................12-4

How to improve print quality ......................................................12-6

Cleaning the print head ..................................................12-6

Clean the print head when you want to improve

the print quality and also as part of your routine

maintenance. .............................................................12-6

Packing and shipping the fax machine ......................................12-8

Routine maintenance.................................................................12-9

Cleaning the scanner ..........................................................12-9

Changing the ribbon..........................................................12-10

Glossary ..........................................................................................G-1

Specifications ................................................................................. S-1

General ....................................................................................... S-1

Copy ........................................................................................... S-1

Fax ............................................................................................. S-2

Index ..................................................................................................I-1

Remote Retrieval Access Card ..................................................... R-1

INTRODUCTION 1 - 1

Using this Guide

Thank you for buying a Brother fax machine. This fax machine is simple to use, with

LCD screen instructions to guide you through programming it. You can make the

most of the fax machine by taking a few minutes to read this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of Contents. You

will be able to find information about a specific feature or operation by checking the

Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to important warnings,

notes and actions. To make things clearer and to help you press the correct keys,

we used special fonts and added some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the fax machine control

panel.

Italics Italicized typeface emphasizes an important point or refers you to a

other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, is to get a second phone

number on your present phone line.

Many people with Voice Mail choose this service, which is called “Distinctive Ring”,

and they are very satisfied with it. (See Distinctive Ring on page 5-8.)

Another way to avoid possible problems is to replace your Voice Mail with an

answering machine. Your Brother fax machine is designed to work with an

answering machine or TAD (telephone answering device).

(See Connecting an external telephone answering device (TAD) on page 1-9.)

INTRODUCTION 1 - 7

Fax tones and handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG

tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after

you dial and press

Fax Start

and they will continue for about 60 seconds after

dialing. During that time, the sending machine must begin the “handshake” with the

receiving machine.

Each time you use automatic procedures to send a fax, you are sending CNG tones

over the phone line. You’ll soon learn to listen for these quiet beeps each time you

answer a phone on your fax line, so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud, chirping

sounds. A receiving fax chirps for about 40 seconds over the phone line, and the

LCD shows

RECEIVE

If the fax machine is set to the

FAX ONLY

mode, it will answer every call

automatically with fax receiving tones. If the other person hangs up, the fax machine

will continue to send the “chirps” for about 40 seconds, and the LCD continues to

show

RECEIVE

. To cancel the receiving, press

Stop/Exit

The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the

receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the

fax machines can understand how each is sending and receiving the fax. The

handshake cannot begin until the call is answered, and the CNG tones only last for

about 60 seconds after the number is dialed. So it is important for the receiving

machine to answer the call in as few rings as possible.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check a fax

transmission while it is in progress. ECM transmissions are only possible between

machines that both have this feature. If they do, you may send and receive fax

messages that are continuously being checked by the machine.

The fax machine must have enough memory for this feature to work.

When you have an external Telephone Answering Device (TAD) on your fax

line, your TAD will decide the number of rings before the call is answered.

Pay special attention to the directions for connecting a TAD in this chapter.

(See Connecting an external telephone answering device (TAD) on page 1-9.)

1 - 8 INTRODUCTION

Connections

Connecting an external telephone

Your machine is equipped with a handset that you can use as a regular phone.

However you can also connect a separate telephone (or telephone answering

device) directly to the fax machine.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on

the back side of the fax machine.

Whenever this external phone (or TAD) is in use, the screen displays

EXT. TEL IN USE

, and, if the fax handset is lifted, an alarm sounds.

To disconnect the call on the external phone and switch to the fax, lift the handset

and press

Hook

Extension

Telephone

External

Telephone

INTRODUCTION 1 - 9

Connecting an external telephone answering device (TAD)

Sequence

You may choose to connect an answering device. However, when you have an

external TAD on the same telephone line as the fax machine, the TAD answers all

calls and the fax machine “listens” for fax calling (CNG) tones. If it hears them, the

fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones,

the fax machine lets the TAD continue playing your outgoing message so your caller

can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The

fax machine cannot hear CNG tones until the TAD has answered the call, and with

four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”.

Make sure you carefully follow the instructions in this manual for recording your

outgoing message. We do not recommend using the toll saver feature on your

external answering machine if it exceeds four rings.

If you do not receive all your faxes, you must reset the setting on your external

TAD to four rings or less.

If You Subscribe to your Telephone Company’s Distinctive Ring Service:

You may connect an external TAD to a separate wall jack only if you subscribe

to your telephone company’s Distinctive Ring service, have registered the

distinctive ring pattern on the fax machine, use that number as a fax number

and set your machine’s Receive mode to

MANUAL

. The recommended setting

is four rings on the external TAD when you have the telephone company’s

Distinctive Ring Service.

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of the fax machine. If your TAD is

plugged into a wall jack, both your fax machine and the TAD will try to control

the phone line. (See illustration on page 1-10.)

1 - 10 INTRODUCTION

Connections

The external TAD must be plugged into the back side of the fax machine, into the

jack labeled EXT. The fax machine cannot work properly if you plug the TAD into a

wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the wall jack into the back side of the fax

machine, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the back side of the

fax machine, in the jack labeled EXT. (Make sure this cord is connected to the

TAD at the TAD’s telephone line jack, and not its telephone set jack.)

Set your external TAD to four rings or less. (The fax machine’s Ring Delay

setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to

TAD:ANSWER MACH.

(See Choosing the Receive Mode on page 5-1.)

Do not connect a TAD elsewhere on the same phone line (unless you have

the Distinctive Ring service).

TAD

INTRODUCTION 1 - 11

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up the ways to

handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows

the fax machine time to listen for the fax CNG tones of automatic

transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing 51 and Start.”

When you leave your fax machine set in TAD mode, all calls will be answered by the

externally connected telephone answering device. Fax calls will be received

automatically if they come from a machine that sends standard Calling tones (CNG).

We recommend beginning your OGM with an initial 5-second silence because

the fax machine cannot hear fax tones over a resonant or loud voice. You may

try omitting this pause, but if the fax machine has trouble receiving, then you must

rerecord the OGM to include it.

Incoming Call

The call is picked up

by the TAD.

(Recommended TAD

ring delay is 2 rings.)

The external TAD

outgoing message

begins (recommended

length of 20 seconds

or less).

The caller leaves a

voice message on the

external TAD.

The caller must press

Start or enter your

Fax Receive code

to activate the

machine and press

Start.

The fax message is

received on paper.

The caller can also

send a fax message

after the voice message.

Manual

fax call

Quick-dial

fax call

Fax reception is

automatically

activated by

fax tones.

The fax message

is received on

paper.

Voice call

1 - 12 INTRODUCTION

Special line considerations

Roll Over phone lines

A roll over phone system is a group of two or more separate telephone lines that

pass incoming calls to each other if they are busy. The calls are usually passed

down or “rolled over” to the next available phone line in a preset order.

The fax machine can work in a roll over system as long as it is the last number in the

sequence, so the call cannot roll away. Do not put the fax machine on any of the

other numbers; when the other lines are busy and a second fax call is received, the

fax call would be transferred to a line that does not have a fax machine. The fax

machine will work best on a dedicated line.

Two-Line phone system

A two-line phone system is nothing more than two separate phone numbers on the

same wall outlet. The two phone numbers can be on separate jacks (RJ11) or

combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.

RJ11 and RJ14 jacks may be equal in size and appearance and both may contain

four wires (black, red, green, yellow). To test the type of jack, plug in a two-line

phone and see if it can access both lines. If it can, you must separate the line for the

fax machine. (See Easy Receive on page 5-3.)

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways may require

assistance from the telephone company. You can change the wall outlets from one

RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and

slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter

into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line

2) and a third RJ14 jack (Lines 1 and 2). If the fax machine is on Line 1, plug the fax

machine into L1 of the triplex adapter. If the fax machine is on Line 2, plug it into L2

of the triple adapter.

RJ14

RJ11

Triplex Adapter

RJ14

INTRODUCTION 1 - 13

Installing fax machine, external two-line TAD and two-line telephone

When you are installing an external two-line telephone answering device (TAD) and

a two-line telephone, the fax machine must be isolated on one line at both the wall

jack and at the TAD. The most common connection is to put the fax machine on Line

2, which is explained in the following steps. The back of the two-line TAD must have

two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will

need at least three telephone line cords, the one that came with the fax machine and

two for your external two-line TAD. You will need a fourth line cord if you add a

two-line telephone.

Place the two-line TAD and the two-line telephone next to the fax machine.

Plug one end of the telephone line cord for the fax machine into the L2 jack of

the triplex adapter. Plug the other end into the LINE jack on the back side of

the fax machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of

the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line

TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack

of the two-line TAD. Plug the other end into the EXT. jack on the left side of

the fax machine.

You can keep two-line telephones on other wall outlets as always. There are two

ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the

telephone line cord from the two-line telephone into the L1+L2 jack of the triplex

adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line

TAD.

Triplex Adapter

Two Line Phone

External Two Line TAD FAX machine

1 - 14 INTRODUCTION

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to

connect the machine to a key system or a PBX (Private Branch Exchange), we

suggest that you contact the company that installed your telephone system and ask

them to connect the fax machine for you. It is advisable to have a separate line for

the fax machine. You can then leave the fax machine in FAX ONLY mode to receive

faxes any time of day or night.

If the fax machine is to be connected to a multi-line system, ask your installer to

connect the unit to the last line on the system. This prevents the unit from being

activated each time a telephone call is received.

If you are Installing the Fax machine to Work with a PBX

It is not guaranteed that the unit will operate correctly under all circumstances

with a PBX. Any cases of difficulty should be reported first to the company that

handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is

recommended that the Receive Mode be set to

MANUAL

. All incoming calls

should initially be regarded as telephone calls.

The fax machine may be used with either pulse or tone dialing telephone

service.

Custom features on your phone line

If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm

system or other custom feature on one phone line it may create a problem with the

operation of your fax machine. (See Custom features on a single line on page 12-5.)

As with all fax units, this machine must be connected to a two wire system. If

your line has more than two wires, proper connection of the fax machine

cannot be made.

PAPER 2 - 1

About paper

Handling and using plain paper

■

Store paper in its original packaging, and keep it sealed. Keep the paper flat and

away from moisture, direct sunlight and heat.

Paper capacity of the paper tray

Paper specifications for the paper tray

Paper

Paper Size Number of sheets

17 lb 50

23.4 lb 30

Weight 17 to 23.4 lb (64 to 90 g/m

)

Thickness 0.003 to 0.0039 in. (0.08 to 0.10 mm)

The fax machine can only scan an image 8.2 in. (208 mm) wide, regardless of

how wide the paper is.

Do not use paper:

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

■

that are curled, wrinkled paper, folded, ripped paper, or paper with

staples, paper clips, paste, or tape attached.

■

that are cardboard, newspaper, or fabric.

2 - 2 PAPER

How to load paper

To load paper

Fan the stack of paper well to avoid paper jams and mis-feeds.

Gently insert the paper.

The side to be printed on must be face down.

Tap the stack of paper

so the edges are even.

Print Side

Paper

ON-SCREEN PROGRAMMING 3 - 1

User-friendly programming

The fax machine is designed to be easy to use with LCD on-screen programming

using the navigation key. User-friendly programming helps you take full advantage

of all the menu selections the fax machine has to offer.

Since your programming is done on the LCD, we have created step-by-step

on-screen instructions to help you program the fax machine. All you need to do is

follow the instructions as they guide you through the menu selections and

programming options.

Menu table

You can probably program the fax machine without the User’s Guide. But to help you

understand the menu selections and options that are found in the fax machine

programs, use the Menu table on page 3-3.

Memory Storage

If there is a power failure, you will not lose your menu settings because they are

stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so

on) will be lost. You may also have to reset the date and time.

On-Screen Programming

You can program the fax machine by pressing

Menu/Set

followed by the

menu numbers.

For example to set

RESOLUTION

FINE

Press

Menu/Set

and or to select

FINE

Press

Menu/Set

3 - 2 ON-SCREEN PROGRAMMING

Navigation keys

You can access the menu mode by pressing

Menu/Set

When you enter the menu, the LCD scrolls.

Press

for Initial Setup menu

—OR—

Press

for Setup Receive menu

—OR—

Press

for Setup Send menu

—OR—

Press

for Cancel Job menu

—OR—

Press

for Interrupt menu

—OR—

Press

for Set Quick-Dial menu

—OR—

Press

for Setup Reports menu

—OR—

Press

for Remote Fax Option menu

—OR—

Press

for Tel Service menu

You can scroll more quickly through each menu level by pressing the arrow for the

direction you want on or . Then set an option by pressing

Menu/Set

when

that option appears on the LCD.

Then the LCD shows the next menu level.

Press or to scroll to your next menu selection.

Press

Menu/Set

When you finish setting an option, the LCD shows

ACCEPTED

* Access the menu

* Go to the next menu level

* Accept an option

* Scroll through the current menu

level

* Go back to the previous menu

level

* Go forward to the next menu

level

* Exit the menu

Use to scroll backward if you passed your choices or want to save

keystrokes.

SELECT

↑

↓

& SET

1.INITIAL SETUP

2.SETUP RECEIVE

3.SETUP SEND

4.CANCEL JOB

5.INTERRUPT

6.SET QUICK-DIAL

7.SETUP REPORTS

8.REMOTE FAX OPT

0.TEL SERVICE

ON-SCREEN PROGRAMMING 3 - 3

To access the menu, press

Menu/Set

Main Menu Menu Selections Options Descriptions Page

1.INITIAL SETUP 1. DATE/TIME — Enter date and time for

LCD display and to print on

transmissions.

4-1

2. STATION ID — Program the name and fax

number to appear on each

transmitted page.

4-2

3. BEEPER OFF

LOW

HIGH

Adjust the volume level of

the beeps when you press

a key, an error occurs or a

document is sent or

received.

4-3

4. VOLUME

AMPLIFY

(

PERMANENT

TEMPORARY

)

OFF

For the hearing-impaired,

you can set the volume to

the VOL AMPLIFY:ON

setting on a permanent or

temporary basis.

4-5

5. TONE/PULSE

(For Canada Only)

TONE

PULSE

Selects the dialing mode 4-6

6. LOCAL

LANGUAGE

(For Canada Only)

ENGLISH

FRENCH

Allows you to change the

LCD Language to French.

See

French

manual.

2.SETUP RECEIVE 1.RING DELAY 04

Sets the number of rings

before your fax machine

answers in FAX/TEL or

FAX ONLY mode.

5-2

2. F/T RING TIME 70

Sets the time for “F/T

pseudo-ring” in FAX/TEL

(F/T) Mode.

5-3

3. EASY RECEIVE ON

SEMI

OFF

Receive fax messages

without pressing the

Fax Start key.

5-3

* The factory setting (option) is shown in bold.

Stop

to accept

to Exit

3 - 4 ON-SCREEN PROGRAMMING

To access the menu, press

Menu/Set

Main Menu Menu Selections Options Descriptions Page

2. SETUP RECEIVE

(Continued)

4.REMOTE CODE ON

( 51, #51)

OFF

Enter code to activate or

deactivate the fax machine

from a remote location or

to transfer a voice call from

a cordless phone to your

fax machine.

5-6

5.REDUCTION AUTO

100%

93%

87%

75%

Reduces size of image. 5-4

6.PAPER LETTER

LEGAL

Selects size of paper for

fax receiving

5-4

7.POLLING RX — Sets up your fax machine

to poll another fax

machine.

5-7

3. SETUP SEND 1.COVERPG SETUP NEXT FAX ONLY

OFF

PRINT SAMPLE

Automatically sends a

programmable cover page

or prints a sample

coverpage.

6-7

2.COVERPAGE MSG — Program a customized

message for fax cover

page.

6-7

3.CONTRAST AUTO

S.LIGHT

S.DARK

Change the lightness or

darkness of the faxes you

send.

6-4

4.RESOLUTION STANDARD

FINE

S.FINE

PHOTO

Allows you to change

resolutions page by page.

6-5

5.OVERSEAS MODE ON

OFF

Special setting for

international

transmissions.

6-10

6.CALL RESERVE ON

OFF

PRINT SAMPLE

You can send a fax, then

speak or print a sample call

back message.

6-11

* The factory setting (option) is shown in bold.

Stop

to accept

to Exit

ON-SCREEN PROGRAMMING 3 - 5

To access the menu, press

Menu/Set

Main Menu Menu Selections Options Descriptions Page

3.SETUP SEND

(Continued)

7. DELAYED FAX — Set your fax machine to

send your documents

later.

6-12

8. POLLED TX ON

OFF

Set up your fax machine

with a document to be

retrieved by another fax

machine.

6-12

9. MEMORY TX NEXT FAX ONLY

OFF

You can send faxes from

memory

6-13

4.CANCEL JOB — — Cancel a delayed fax or

polling job.

6-6

5.INTERRUPT — — Send a fax now, even if

you have your fax machine

set to send a fax later, or if

you have it set for Polling.

6-14

6.SET

QUICK-DIAL

1. ONE-TOUCH

DIAL

— Dial numbers stored in

memory by pressing only

one key.

7-1

2. SPEED-DIAL — Dial numbers stored in

memory by pressing only

four keys.

7-2

3.SETUP GROUPS — Set up a Group number for

Broadcasting.

7-4

7.SETUP REPORTS 1.TRANSMISSION ON

OFF

Initial setup for

Transmission Verification

Report and Fax Journal

period.

9-1

2. JOURNAL

PERIOD

EVERY 30 FAXES

EVERY 6 HOURS

EVERY 12 HOURS

EVERY 24 HOURS

EVERY 2 DAYS

EVERY 7 DAYS

OFF

9-1

* The factory setting (option) is shown in bold.

Stop

to accept

to Exit

3 - 6 ON-SCREEN PROGRAMMING

To access the menu, press

Menu/Set

Main Menu Menu Selections Options Descriptions Page

8. REMOTE FAX

OPT

1.FAX

FWD/PAGING

OFF

FAX FORWARD

PAGING

Set your machine to

forward faxes.

8-1

2.FAX STORAGE ON

OFF

Store incoming faxes in

memory for Fax

Forwarding and Remote

Retrieval.

8-2

3.REMOTE ACCESS --- Set code for retrieving

faxes.

8-3

4.PRINT FAX — Print incoming faxes

stored in the memory.

5-6

0. TEL SERVICE 1.DISTINCTIVE ON

OFF

SET

Use with phone company

Distinctive Ring service to

with your fax machine.

5-8

2.CALLER ID — Register your AREA

CODE to dial from the

Caller ID log.

5-11

* The factory setting (option) is shown in bold.

Stop

to accept

to Exit

INITIAL SETUP 4 - 1

Getting started

Setting the Date and Time

The fax machine displays the date and time, and if you set up the Station ID it prints on

every fax you send.

If there is a power failure, you may have to reset the date and

time. All other settings will not be affected.

Press

Menu/Set

Enter the last two digits of the year.

Press

Menu/Set

Enter two digits for the month.

Press

Menu/Set

(For example, enter 09 for September, or 10 for October.)

Enter two digits for the day.

Press

Menu/Set

(For example, enter 06.)

Enter the time in 24-Hour format.

Press

Menu/Set

(For example, enter 15:25 for 3:25 P.M.)

Press

Stop/Exit

The LCD now shows the date and time you set whenever the fax machine is

in Standby mode.

Initial Setup

1.DATE/TIME

4 - 2 INITIAL SETUP

Setting the Station ID

You should store your name or company name and fax number to be printed on all

fax pages that you send. The telephone number will appear only on cover pages and

call back messages.

Press

Menu/Set

Enter your fax number (up to 20 digits).

Press

Menu/Set

You must enter a fax number to continue (up to 20 digits).

Enter your telephone number (up to 20 digits).

Press

Menu/Set

Use the dial pad to enter your name (up to 20 characters).

Press

Menu/Set

(See Entering text on page 4-2.)

Press

Stop/Exit

The LCD will show the date and time.

Entering text

When you are setting certain menu selections, such as the Station ID, you may need

to type text into the fax machine. Most number keys have three or four letters printed

below them. The keys for

and do not have printed letters because they are

used for special characters.

By pressing the appropriate number key repeatedly, you can access the character

you want.

If you do not enter a fax number, you cannot enter any more information.

You can not enter a hyphen.

If the Station ID has already been programmed, the LCD will ask you to press

to make a change or

to exit without changing.

Press Key one time two times three times four times

2 ABC2

3 DEF3

4 GH I 4

5 JKL5

6 MNO6

7 PQRS

8 TUV8

9 WX Y Z

2.STATION ID

INITIAL SETUP 4 - 3

Inserting spaces

To enter a space, press once between numbers and twice between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to move the cursor

after the last correct letter. Then press

Stop/Exit

. All the letters above and to the

right of the cursor will be deleted. Re-enter the correct characters. You can also back

up and type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the previous character,

press to move the cursor to the right.

Special characters and symbols

Press ,

, and then press or to move the cursor under the special

character or symbol you want. Then press

Menu/Set

to select it.

Setting the Beeper Volume

You can change the beeper volume. The default (original) setting is

LOW

. When the

beeper is on, the fax machine beeps every time you press a key or make a mistake

and when a fax is being sent or received.

Press

Menu/Set

(

LOW

HIGH

OFF

)

Press or to select your option.

When the LCD shows the option you want.

Press

Menu/Set

Press

Stop/Exit

Press for (space) ! " # $ % & ’ ( ) + , - . /

Press

for : ; < = > ? @ [ ] ^ _

Press

for É À È Ê Î Ç Ë Ö 0

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person

to use a computer or electronic device to send any message via a telephone fax

machine unless such messages clearly contain, in a margin at the top or bottom

of each transmitted page, or on the first page of the transmission, the date and

time it is sent and an identification of the business or other entity or other individual

sending the message and the telephone number of the sending machines or such

business, other entity or individual.

In order to program this information into the fax machine, complete the steps

described on page 4-2.

3.BEEPER

4 - 4 INITIAL SETUP

Setting the Speaker Volume

You can adjust the speaker volume. Press

Hook

before you can adjust the volume,

then press or to adjust the volume level. The display shows the

setting you are choosing. Each key press changes the volume to the next setting.

The new setting will remain until you change it again.

Choosing the Handset Volume (For Volume Amplify)

Before you begin to use your machine, you must decide if you need to set the

handset volume to

VOL AMPLIFY:

ON?

for a user who is hearing-impaired. The

AMPLIFY volume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired. During

a conversation, users can press or on the control panel to adjust the

volume to

LOW

HIGH

. When the handset is replaced, the handset volume will

remain until you change it again.

VOLUME AMPLIFY: ON–TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press or on the control panel to adjust the

volume to

LOW

HIGH

AMPLIFY

. When the handset is replaced, the handset

volume returns to the default setting of

LOW

VOLUME AMPLIFY:ON–PERMANENT

Choose

VOL AMPLIFY:

ON?

–

PERMANENT?

if all of the users are hearing-impaired.

During a conversation, users can press or on the control panel to

adjust the volume to

LOW

HIGH

AMPLIFY

. When the handset is replaced, the

handset volume returns to the default setting of

AMPLIFY

When you press or on the control panel to adjust the volume,

the LCD shows the setting you are choosing. Each key press changes the

volume to the next setting.

It is important that you do not choose

PERMANENT

unless all users are

hearing-impaired. Otherwise, the default setting of

AMPLIFY

may damage

the hearing of some users.

INITIAL SETUP 4 - 5

Setting Volume Amplify

Press

Menu/Set

Press or to select

VOL AMPLIFY:OFF?

if none of the users

are hearing-impaired and go to Step 4.

—OR—

If some or all of the users are hearing-impaired, select

VOL AMPLIFY:ON?

Press

Menu/Set

Press or to select

PERMANENT?

if all the users are

hearing-impaired.

—OR—

Select

TEMPORARY?

if only some of the users are hearing-impaired.

Press

Menu/Set

Press

Stop/Exit

Setting the Ring Volume

You can adjust the ring volume when your machine is idle. You can select a ring

volume level or press until the ring is off.

Press or to adjust the volume level. With each key press, your

machine rings so you can hear the current setting and the screen displays the

setting you are choosing. Each key press changes the volume to the next setting.

The new setting will remain until you change it again.

Memory Storage

In the event of a power failure, all settings in the

INITIAL SETUP

SETUP RECEIVE

and

SET QUICK-DIAL

plus the

COVERPG SETUP

and

COVERPAGE MSG

(from

SETUP SEND

) operations are stored permanently. You may have to reset the date

and time.

Please carefully read Choosing the Handset Volume (For Volume Amplify),

page 4-4 before you do the following steps:

4.VOLUME AMPLIFY

4 - 6 INITIAL SETUP

Setting Tone and Pulse dialing mode (Canada Only)

Press

Menu/Set

Press

to select

PULSE

(or

TONE

Press

Menu/Set

Press

Stop/Exit

Setting up your area code (USA only)

If you must dial the area code to call within your area code, do not enter this setting.

Press

Menu/Set

Use the dial pad to enter your area code,

and then press

Menu/Set

Press

Stop/Exit

5.TONE/PULSE

2.CALLER ID

AREA CODE:000

AREA CODE:908

SETUP RECEIVE 5 - 1

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for the fax machine. You can choose the

mode that best suits your needs.

*In

FAX/TEL

mode you must set the Ring Delay and F/T Ring Time. If you have

extension phones on the line, keep the Ring Delay set to 4 rings.

Setup Receive

LCD How it works When to use it

FAX ONLY

(automatic receive)

The fax machine

automatically answers

every call as a fax.

For dedicated fax lines.

FAX/TEL*

(fax and telephone)

The fax machine controls

the line and

automatically answers

every call. If the call is a

fax it will receive the fax.

If the call is not a fax it will

ring (pseudo/double ring)

for you to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You cannot

have an answering machine on the same line, even

if it is on a separate wall jack (phone socket) on the

same line. You cannot use the telephone

company’s Voice Mail in this mode.

TAD:ANSWER MACH.

(with an external

answering machine)

The external answering

device (TAD)

automatically answers

every call.

Voice messages are

stored on the external

TAD. Fax messages are

printed.

Use this mode if you have an external answering

machine on your phone line.

The TAD setting works only with an external

answering machine. Ring Delay and F/T Ring Time

do not work in this setting.

MANUAL

(manual receive)

You control the phone

line and must answer

every call yourself.

Use this mode when you are using a computer

modem on the same line or if you don’t receive

many fax messages or with Distinctive Ring.

If you hear fax tones, wait until the machine takes

over the call, then hang up. (See Easy Receive on

page 5-3.)

5 - 2 SETUP RECEIVE

To select or change your Receive Mode

Press

Receive Mode

The screen displays your current selection.

Continue to press

Receive Mode

until your new selection appears. After 2

seconds, the screen returns to the date and time display, along with your new

Receive Mode setting.

Setting the Ring Delay

The Ring Delay sets the number of times the fax machine rings before it answers in

FAX ONLY

FAX/TEL

mode. If you have extension phones on the same line as the

fax machine or subscribe to the telephone company’s Distinctive Ring service, keep

the Ring Delay setting of 4.

(See Easy Receive on page 5-3 and Operation from extension telephones on page

5-5.)

Press

Menu/Set

Press or to select how many times

the line rings before the fax machine

answers (00-04).

Press

Menu/Set

(If you select 00, the line won’t ring at all.)

Press

Stop/Exit

If you are changing the Receive Mode while in another operation, the screen

returns to the current operation display.

09/0615:25FAX

MAN

MANUAL

FAX

FAX ONLY

F/T

FAX/TEL

TAD

ANSWER MACH.

Current Receive Mode

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

1.RING DELAY

SETUP RECEIVE 5 - 3

Setting the F/T Ring Time (FAX/TEL mode only)

If you set the Receive Mode to FAX/TEL, you’ll need to decide how long the fax

machine will signal you with its special pseudo/double-ring when you have a voice call.

(If it’s a fax call, the fax machine prints the fax.) This ringing happens after the initial

ringing from the phone company. Only the fax machine rings (for 20, 30, 40 or 70

seconds) and no other phones on the same line will ring with the special

pseudo/double-ring. However, you can answer the call on any extension phone (in a

separate wall jack/phone socket) on the same line as the fax machine. (See Operation

from extension telephones on page 5-5.)

Press

Menu/Set

Press or to select how long the fax

machine will ring to alert you that you have

a voice call.

Press

Menu/Set

Press

Stop/Exit

Easy Receive

When you use this feature, you don’t have to press

Fax Start

or the Fax Receive

Code

5 1

when you answer a fax call. Selecting

allows the fax machine to

receive fax calls automatically, even if you lift the handset of an extension or external

phone. When you see

RECEIVE

on the LCD or when you hear “chirps” through the

handset of an extension phone connected to another wall jack (phone socket), just

replace the handset and the fax machine will do the rest.

SEMI

lets the fax machine

receive the call only if you’ve answered it at the fax machine. Selecting

OFF

means

you’ll have to activate the fax machine yourself by lifting the handset of the fax

machine or an external phone, and then press

Fax Start

on the fax machine—

OR—by pressing

5 1

if you are not at the fax machine. (See Operation from

extension telephones on page 5-5.)

Press

Menu/Set

Use or to select

SEMI

OFF

Press

Menu/Set

Press

Stop/Exit

Even if the caller hangs up during the pseudo/double-ringing, the fax machine

will continue to ring for the set time.

If this feature is set to

, but the fax machine doesn’t connect a fax call when

you lift a phone handset, press the Fax Receive code

5 1

At the fax machine lift the handset, and then press

Fax Start

2.F/T RING TIME

3.EASY RECEIVE

5 - 4 SETUP RECEIVE

Printing a reduced incoming fax

If you choose

AUTO

, the fax machine automatically reduces an incoming fax to fit on

one page of letter or legal size paper, regardless of the paper size of the original.

The fax machine calculates the reduction ratio by using the page size of the original

and your Paper Size setting (

Press

Menu/Set

Use or to select the reduction ratio

you want–

Auto

100%

93%

87%

, or

75%

Choose

100%

if you don’t want a reduction.

Press

Menu/Set

Press

Stop/Exit

Recommended Reductions

If your paper is letter size (8.5" × 11"), and the incoming fax is

letter size, select

93%

, select

87%

legal size, select 75%.

If your paper is legal size (8.5" × 14"), and the incoming fax is

letter size, select

100%

, select

100%

legal size, select

93%

Setting Paper Size

You can use three sizes of paper for printing your faxes—letter, legal and A4. When

you change the kind of paper in the paper tray, you will need to change the setting

for paper size, so your machine will know how to fit the incoming fax on the page.

You can also select the level of page reduction to fit the paper in your machine.

Press

Menu/Set

Press or to select

LETTER

LEGAL

Press

Menu/Set

Press

if you want to change the reduction

setting.

—OR—

Press

to go to Step 5.

Press or to select

AUTO

100%

93%

87%

75%

Press

Menu/Set

Press

Stop/Exit

If you receive faxes that are split onto two pages, turn on this setting.

5.REDUCTION

6.PAPER

CHANGE REDUCTION

1.YES 2.NO

SETUP RECEIVE 5 - 5

Receiving a fax at the end of a conversation

At the end of a conversation you can ask the other party to fax you information

before you both hang up.

Ask the other party to place the original in their machine and to press

Start

Tell the other party to wait until the fax machine sends receiving tones (chirps)

before hanging up.

When you hear the other machine’s CNG tones (beeps), press

Fax Start

The LCD shows:

Replace the handset.

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external telephone in the

EXT. jack, you can make the fax machine take the call by using the Fax Receive

Code. When you press the Fax Receive Code

5 1

, the fax machine starts to

receive a fax.

(See Easy Receive on page 5-3.)

If the fax machine answers a voice call and pseudo/double-rings for you to take over,

use the Telephone Answer Code

# 5 1

to take the call at an extension phone.

(See Setting the F/T Ring Time (FAX/TEL mode only) on page 5-3.)

If you answer a call and no one is on the line, you should assume that you’re

receiving a manual fax.

■

At an extension phone (on a separate telephone wall jack/socket),

press

5 1

, wait for fax-receiving tones (chirps), and then hang up.

■

At an external phone (connected to the fax machine’s EXT jack), press

5 1

and wait for the phone to be disconnected before you hang up (the LCD shows

RECEIVE

Your caller will have to press

Start

to send the fax.

For FAX/TEL mode only

When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick up a voice call.

If you’re at an extension or external phone, you’ll need to lift the handset during the

F/T Ring Time and then press

# 5 1

between the double rings. If no one is on the

line, or if someone wants to send you a fax, send the call back to the fax machine

by pressing

5 1

RECEIVE

5 - 6 SETUP RECEIVE

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack of the fax machine and you

typically carry the cordless handset elsewhere, it is easier to answer calls during the

Ring Delay. If you let the fax machine answer first, you will have to answer using the

cordless and then go to the fax machine so you can press

Hook

to transfer the call

to the cordless handset.

Changing the remote codes

Remote Codes might not work with some telephone systems. The preset Fax

Receive Code is

5 1

. The preset Telephone Answer Code is

# 5 1

Press

Menu/Set

Press

to select

(or

OFF

Press

Menu/Set

If you want to, enter a new Fax Receive Code.

Press

Menu/Set

If you want to, enter a new Telephone Answer Code.

Press

Menu/Set

Press

Stop/Exit

Printing a fax from the memory

If you set Fax Storage to

for Remote Retrieval, you can still print a fax from the

memory when you are at the fax machine. (See Setting Fax Storage on page 8-2.)

Press

Menu/Set

Press

Fax Start

After printing has finished, press

Stop/Exit

If you are always disconnected when accessing your external TAD remotely,

try changing the Fax Receive Code and Telephone Answer Code to other

three-digit codes (such as

# # #

and

9 9 9

4.REMOTE CODE

4.PRINT FAX

SETUP RECEIVE 5 - 7

Polling

Polling is the process of retrieving faxes from another fax machine. You can use the

fax machine to ‘poll’ other machines, or you can have someone poll the fax machine.

Everyone who is involved in Polling needs to set up their fax machines for Polling.

When someone polls the fax machine to receive a fax, they pay for the call. If you

poll someone’s fax machine to receive a fax, you pay for the call.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

Press

Menu/Set

Enter the fax number you are polling.

Press

Fax Start

The LCD shows

DIALING

Setting up Sequential Polling Receive

The fax machine can ask for faxes from several fax units in a single operation

(Sequential Polling Receive). Afterwards, a Sequential Polling Report will be printed.

Press

Menu/Set

Enter the fax machines you want to poll.

You must press

Menu/Set

between each

fax number.

Press

Fax Start

. The fax machine will poll each number or Group number in

turn to receive a fax.

Some fax machines do not respond to the Polling feature.

Press

Stop/Exit

while the machine is dialing to cancel the polling process.

To cancel all sequential polling receive jobs, press

Menu/Set

(See Canceling a scheduled job on page 6-6.)

7.POLLING RX

5 - 8 SETUP RECEIVE

Telephone services

The fax machine supports the Distinctive Ring telephone service that some

telephone companies offer.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone companies have

other names for this service such as SmartRing, RingMaster, Teen-Ring,

Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than

one number on the same phone line. If you need more than one phone number,

it is cheaper than paying for an extra line. Each phone number has its own

distinctive ring pattern, so you will know which phone number is ringing. This is one

way you can have a separate phone number for the fax machine.

What does Brother’s ‘Distinctive Ring’ do?

The Brother fax machine has a Distinctive Ring feature that allows you to use the

fax machine to take full advantage of the telephone company’s Distinctive Ring

service. The new phone number on your line can just receive faxes.

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new fax machine

on, there is a strong possibility that Voice Mail and the fax machine will conflict with

each other while receiving incoming calls. However, this Distinctive Ring feature

allows you to use more than one number on your line, so both Voice Mail and

the fax machine can work together without any problems. If each one has a

separate phone number, neither will interfere with the other’s operations.

If you decide to get the Distinctive Ring service from the telephone company, you

will need to follow the directions below to ‘register’ the new Distinctive Ring pattern

they give you. This is so your fax machine can recognize its incoming calls.

If you have Voice Mail, Call Waiting, Call Waiting/Call ID, RingMaster, an

answering service, an alarm system or other custom features on your

telephone line, it may affect the way the fax machine works. (See Custom

features on a single line on page 12-5.)

If you have Voice Mail on your phone line, please read the following carefully.

Please call your telephone company for availability and rates.

You must pay for your telephone company’s Distinctive Ring service before

you program the fax machine to work with it.

You can change or cancel the Distinctive Ring pattern at any time. You can

switch it off temporarily, and turn it back on later. When you get a new fax

number, make sure you reset this feature.

SETUP RECEIVE 5 - 9

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the fax machine. Some ring

patterns cannot be registered. The ring patterns below are supported by the Brother

fax machine. Register the one your telephone company gives you.

■

The fax machine will only answer calls to its registered number.

■

The first two rings are silent on the fax machine. This is because the fax must

«listen» to the ring pattern (to compare it to the pattern that was ‘registered’).

(Other telephones on the same line will ring.)

■

If you program the fax machine properly, it will recognize the registered ring

pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax

tone. When the ‘voice number’ is called, the fax machine will not answer.

Ring

Pattern

Rings

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call your telephone

company and ask for one that is shown.

5 - 10 SETUP RECEIVE

Registering the Distinctive Ring pattern

Very important

After you have set the Distinctive Ring feature to

, the receive mode is set to

MANUAL

automatically. Unless you have a TAD or Voice Mail set up on the

Distinctive Ring number,

MANUAL

mode means you must answer all the calls

yourself. You can not change the receive mode to the other mode while the

Distinctive Ring is set to on.

Press

Menu/Set

Press or to select

SET?

Press

Menu/Set

Press or to select the stored ring pattern you want to use.

Press

Menu/Set

(You will hear each pattern as you scroll through the four patterns. Make sure

you choose the pattern that the telephone company gave you.)

Press

Stop/Exit

Distinctive Ring is now set to on.

Turning off the Distinctive Ring

Press

Menu/Set

Press or to select

OFF

Press

Menu/Set

Press

Stop/Exit

1.DISTINCTIVE

SETUP RECEIVE 5 - 11

Caller ID

The Caller ID feature of your machine lets you use the Caller ID subscriber service

offered by many local telephone companies. After at least two rings, the LCD shows

the telephone number of your caller (or up to 16 characters of the name, if available).

Once you pick up the handset the Caller ID information disappears from the LCD,

but the call information remains stored in the Caller ID memory.

Caller ID service varies with different carriers. Call your local telephone company to

determine the kind of service available in your area.

Caller ID Log

Your machine stores up to 30 of the last Caller IDs received into your machine’s

memory in the Caller ID Log. When the thirty-first call comes in, information about

the first call is erased. You can print the report or scroll through Caller ID information

to review those calls made to your machine.

Printing the Caller ID Log

Press

Hold/Caller ID

To print the Caller ID Log, press

Fax Start

Viewing the Caller ID Log

Press

Hold/Caller ID

After two seconds, press or to

scroll through the Caller ID Log.

When you want to see detailed information

for a displayed ID (phone number and date

and time call was received) press

Menu/Set

To continue viewing the Caller ID Log (Step

2), press or .

—OR—

To exit the Caller ID Log, press

Stop/Exit

CALL PICKUP remains on the LCD when no Caller ID information was

transmitted

OUT OF AREA means the call originates outside your Caller ID service area

PRIVATE CALL means the caller has intentionally blocked transmission of

information

CALLER ID LOG

PRESS START KEY

CALLER ID LOG

01)MARY HENDERSON

02)TOM HENDERSON

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

5 - 12 SETUP RECEIVE

Returning a call from the Log

You can scroll through the Caller ID Log and select a call to return automatically.

(See page 5-11.)

(For USA Only) You must set up your AREA CODE in advance.

(See Setting up your area code (USA only) on page 4-6.)

Press

Hold/Caller ID

Press or to scroll through the Caller

ID Log and when you see a call you want to

return immediately, press

Menu/Set

To begin dialing, press

Fax Start

Begin speaking when the other party

answers.

Registering a Caller ID number

You can set up a caller in the Caller ID Log as a One-Touch or Speed Dial number.

Press

Hold/Caller ID

After two seconds, press or to

scroll through the Log and when you see a

caller you want to register, press

Menu/Set

To register the caller as a One-Touch

number, press the One-Touch key where

you want the number to be stored.

—OR—

To register the caller as a Speed-Dial

number, press

Search/Speed Dial

and

use the dial pad to press the two-digit

location code (00–99), and then press

Menu/Set

Enter the caller’s name, and then press

Menu/Set

This feature may not be available in certain areas of the USA and Canada.

If your dialing plan does not follow the standard 1 + area code + 7-digit number

dialing system for calling outside your area code, you may experience

problems returning calls automatically from the Caller ID Log. Your machine

will automatically dial “1” plus the area code for any number that does not

originate in your area code. If this is not the procedure followed by your dialing

plan you will not be able to return calls automatically.

If the LCD shows

REGISTERED

, the quick-dial location already has a number.

CALLER ID LOG

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

CALLER ID LOG

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

NAME:

SETUP RECEIVE 5 - 13

Press or to select the type of number, and then press

Menu/Set

Return to Step 2 to store another quick-dial number.

—OR—

Press

Stop/Exit

Call Waiting/Caller ID

The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service

offered by many local telephone companies. This feature displays the telephone

number (or name, if available) of Call Waiting callers on your machine’s LCD.

To answer a Call Waiting signal while you’re talking on the phone, ask the

other party if you can put them on Hold to catch the other call. The LCD shows

the Caller ID.

Press

Search/Speed Dial

to switch to the second call.

To switch back to the first call, press

Search/Speed Dial

again.

FAX

a fax number

TEL

a telephone (voice) number

FAX/TEL

both a fax and telephone number

CHAIN

a number (usually an access code) for chain dialing.

Either caller can hang up at any time. However, if you hang up you will

disconnect both callers.

6 - 1 SETUP SEND

How to dial

There are four ways to dial.

Manual dialing

Press all of the digits of the phone or fax number.

One-Touch dialing

Press the One-Touch key of the location you want to call.

Speed-dialing

Press

Search/Speed Dial

, and then the two digit Speed-Dial number.

(See Storing Speed-Dial numbers on page 7-2.)

You can search for names you have stored in One-Touch and Speed-Dial

memories. Press

Search/Speed Dial

. To search for numbers alphabetically by

name, enter the first letter of the name by using the dial pad. Press or .

(See Storing Speed-Dial numbers on page 7-2.)

Setup Send

two digit number

To search numerically

To search alphabetically

SETUP SEND 6 - 2

How to fax

Automatic transmission

This is the easiest way to send a fax.

IMPORTANT: Do not pick up the handset or press

Hook

Insert the original face down, top edge first in the Automatic Document Feeder

(ADF).

Adjust the paper guides to fit the width of your original.

Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad.

(See One-Touch dialing, Speed-dialing and Search, pages 6-1 to 6-1.)

Press

Fax Start

The ADF can hold up to 10 pages, feeding each one individually through the

fax machine. Use standard 17 lb-23.4 lb (64 g/m

-90 g/m

) paper when using

the ADF; if you are using heavier paper, feed each sheet individually to prevent

paper jams.

Press

Resolution

(before you send the fax) to select the resolution for the

document you are sending. If you wish to send in

STANDARD

resolution, i.e. a

general fax with no graphics, then the default is

STANDARD

, and the resolution

button need not be pressed. (See Fax resolution on page 6-5.)

Paper Guides

6 - 3 SETUP SEND

Manual transmission

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while

sending a fax.

Insert the original face down in the ADF.

Pick up the handset and listen for a dial tone.

—OR—

Press

Hook

and listen for a dial tone.

Enter the fax number you want to call. (You can enter the digits using the dial

pad, or you can enter a One-Touch or Speed-Dial number, or you can call

using

Search/Speed Dial

(See Storing One-Touch Dial numbers on page 7-1.)

When you hear the fax tone,

press

Fax Start

If you’re using the handset, hang up.

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party before you both

hang up.

Ask the other party to wait for fax tones (beeps) and then press Start before

hanging up.

Insert the original face down in the ADF.

Press

Fax Start

The LCD shows:

Replace the handset.

SEND

SETUP SEND 6 - 4

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these settings: contrast,

resolution, overseas mode, delayed fax timer, polling transmission or memory

transmission. After each setting is accepted, the LCD will ask if you want to enter

more settings:

Press

to select more settings. The LCD will return to the

SETUP SEND

menu.

—OR—

Press

if you have finished choosing settings and go to the next step.

Contrast

If your original is very light or very dark, you may want to set the contrast.

Use

S.LIGHT

to make the original darker.

Use

S.DARK

to make the original lighter.

Insert the original face down in the ADF.

Press

Menu/Set

Press or to select

AUTO

S.LIGHT

S.DARK

Press

Menu/Set

Press

if you want to choose more settings

and the LCD will return to the

SETUP SEND

menu.

—OR—

Press

if you have finished choosing

settings for this page, and then go to Step 4.

Enter a fax number.

Press

Fax Start

to send the fax.

The fax machine starts scanning the first page.

3.CONTRAST

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

6 - 5 SETUP SEND

Fax resolution

When you have an original in the ADF you can use the

Resolution

key to change

the setting temporarily (for this fax only). Press

Resolution

repeatedly until the

LCD shows the setting you want.

Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you

are sending. This could be useful if you are sending a fax with photos and letters, or

some pages with small print and others with normal print. Resolution settings return

STANDARD

after the fax is sent.

Insert the document face down in the ADF, and then press

Menu/Set

Use or to select the resolution for page 1, and press

Menu/Set

Repeat Step 2 for each page. Press

Stop/Exit

when you are finished. The

screen displays:

Press

if you want to select additional

settings. The display returns to the Setup

Send menu.

—OR—

Press

if you are finished choosing settings, and go to Step 5. The screen

prompts you to enter the fax number you want to call.

Enter the fax number, and press

Fax Start

STANDARD

Suitable for most typed documents.

FINE

Good for small print and transmits a little slower than

Standard resolution.

S. FINE

Good for small print or artwork and transmits slower

than Fine resolution.

PHOTO

Use when the original has varying shades of gray. This

has the slowest transmission time.

If you want to copy a document using multiple resolutions, press

Copy/Reports

in Step 5.

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

SETUP SEND 6 - 6

Manual and automatic fax redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

, and

then press

Fax Start

to try again. If you want to make a second call to the last

number dialed, you can save time by pressing

Redial/Pause

and

Fax Start

Redial/Pause

only works if you dialed from the control panel.

If you are sending a fax automatically and the line is busy, the fax machine will

automatically redial one time after five minutes.

Canceling a job while scanning, dialing and sending the

original

You can cancel a job while you are scanning it into memory by pressing

Stop/Exit

You can also cancel a job while the fax machine is dialing or sending the original by

pressing

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is waiting in memory.

Press

Menu/Set

Any jobs that are waiting will appear on the

LCD.

If you have more than two jobs waiting, press or to select the job you

want to cancel.

Press

Menu/Set

—OR—

If you only have one job waiting, go to Step 3.

Press

to cancel.

—OR—

Press

to exit without canceling.

To cancel another job go to Step 2.

Press

Stop/Exit

4.CANCEL JOB

6 - 7 SETUP SEND

Advanced sending operations

Electronic Cover Page

The cover page is sent to the receiving party’s machine. Your cover page includes

the name stored in the One-Touch or Speed-Dial memory, if you have used a

quick-dial number to make the call.

The cover page indicates the fax is from your Station ID, and the number of pages

you are sending. If you have

COVERPG SETUP

set to

(see Always send Cover

Page on page 6-8), the number of pages on the cover page remains blank.

You can select a comment to include on your

cover page, or you can select

1.COMMENT OFF

you do not wish to include a comment.

As well as using one of the comments shown on

the right, you can also enter up to two customized

messages, each 27 characters long.

(See Composing your own comments on page 6-9.)

Cover Page for Next Fax Only

Make sure Station ID is set up. (See Setting the Station ID on page 4-2.) This feature

does not work without the Station ID.

You can set the fax to send a cover page with a particular document. This cover

page will include the number of pages in your document.

Insert the original face down in the ADF.

Press

Menu/Set

Press

Menu/Set

when the screen displays

NEXT FAX ONLY

Press or to select

(or

OFF

), and press

Menu/Set

Press or to view the comment

selections.

Press

Menu/Set

when the screen displays

your selection.

Enter two digits to indicate the number of

pages you are sending. (Enter 00 to leave

the number of pages blank.) If you have

made a mistake, press to back up and

re-enter the number of pages.

Press

Menu/Set

. The screen displays:

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

1.COVERPG SETUP

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

(user defined)

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

SETUP SEND 6 - 8

Press

if you want to select additional settings. The display returns to the

Setup Send menu.

—OR—

Press

if you are finished choosing settings, and go to Step 10.

Enter the fax number you are calling and then press

Fax Start

Always send Cover Page

Make sure Station ID is set up. (See Setting the Station ID on page 4-2.) This feature

does not work without the Station ID.

You can set your machine to send a cover page whenever you send a fax. The

number of pages in your fax is not included when you use this setting.

Press

Menu/Set

Press or to select

(or

OFF

Press

Menu/Set

when the screen displays

COVERPAGE:ON

. (If you select

a coverpage is always sent when you send a fax.)

If you selected

, the screen displays the

cover page comment options. Press or

to view comment selections.

Press

Menu/Set

when the screen displays

your selection. The screen displays:

Press

if you want to select additional

settings. The display returns to the Setup

Send menu.

—OR—

Press

to exit if you are finished choosing settings.

1.COVERPG SETUP

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

(user defined)

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

6 - 9 SETUP SEND

Using a printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the

sample page and attach it to your fax.

Press

Menu/Set

Press or to select

PRINT SAMPLE

and press

Menu/Set

Composing your own comments

Press

Menu/Set

The screen displays:

Use or to choose position 5 or 6 for

your customized comment.

Press

Menu/Set

Use the dial pad to enter your customized comment.

(See Entering text on page 4-2.)

Press

Menu/Set

The screen displays:

Press

if you want to select additional

settings. The display returns to the Setup

Send menu.

—OR—

Press

if you are finished choosing settings and exit.

1.COVERPG SETUP

===COVERPAGE===

TO:

FROM:

FAX:

TEL:

PAGE[S]TOFOLLOW

COMMENT:

2.COVERPAGE MSG

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

SETUP SEND 6 - 10

Broadcasting

Using the numbers you have stored in Groups, One-Touch and Speed-Dial memory,

you can “Broadcast” faxes automatically to a maximum of 104 different locations in

a few simple steps. To Broadcast, you must set Memory TX to either

FAX ONLY

After the Broadcast is completed, a Broadcast Report will be printed automatically

to let you know the results.

Insert the original face down in the ADF.

Press

Menu/Set

to select

NEXT FAX ONLY

Press

Menu/Set

Enter the One-Touch and Speed-Dial numbers (one after the other), Search

numbers or a Group number you have stored.

Press

Fax Start

. The fax machine stores the document in memory, and then

transmits it to all the numbers you entered. If the line is busy, your machine will

redial.

Overseas Mode

If you are having difficulty sending a fax overseas due to possible interference on

the phone line, we recommend that you turn on the Overseas Mode. After you send

a fax using this feature, the feature will turn itself off.

Insert the original face down in the ADF.

Press

Menu/Set

Press or to select

(or

OFF

Press

Menu/Set

Press

if you want to choose more settings

and the LCD will return to the

SETUP SEND

menu.

—OR—

Press

if you have finished choosing settings, and then go to Step 5.

Enter the fax number you’re calling.

Press

Fax Start

Press

Stop/Exit

during transmission to cancel the current fax Broadcast.

To cancel all locations, press

Menu/Set

. (See Canceling a scheduled job

on page 6-6.)

5.OVERSEAS MODE

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

6 - 11 SETUP SEND

Call Reservation

You can send a fax and let the other party know that you want to speak to him after

the fax transmission is completed. The other fax machine will ring as if it were

receiving a telephone call; if the other party picks up the handset, your machine will

ring. Lift the handset to have a conversation.

If you set Call Reservation and Call Back message to

, your machine leaves a

message if the other party does not answer.

Insert the original face down in the ADF.

Press

Menu/Set

The screen displays the current setting for

Call Reservation.

Press or to select

(or

OFF

Press

Menu/Set

when the screen displays

your selection.

If you set Call Reservation to

, the screen

displays the current setting for Call Back

Message.

Press or to select

(or

OFF

Press

Menu/Set

when the screen displays your selection.

The screen displays:

Press

if you want to select additional

settings. The display returns to the

SETUP

SEND

menu.

—OR—

Press

if you are finished choosing settings, and go to Step 6. The screen

prompts you to enter the fax number you want to call.

Enter the fax number, and press

Fax Start

If you’ve set Call Reservation to

, pick up your handset if your machine

rings.

Print Sample Call Back Message

Press

Menu/Set

Press or to select

PRINT SAMPLE

Press

Menu/Set

You cannot use auto redial with Call Reservation. You cannot use Call

Reservation with Delayed Transmission or with Polling. You must register your

Station ID to set Call Back Message to

6.CALL RESERVE

CALL RESERVE:ON

CALL BACK:ON?

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

6.CALL RESERVE

SETUP SEND 6 - 12

Delayed Fax

Depending on the size of the data, you can use this menu setting to send up to 3

faxes at later times within the next 24 hours.

Insert the original face down in the ADF.

Press

Menu/Set

Enter the time you want the fax to be sent (in

24-hour format).

Press

Menu/Set

(For example, enter 19:45 for 7:45 P.M.)

Press

if you want to leave the original in

the ADF.

—OR—

Press

to scan the original into the

memory.

Press

if you want to choose more settings

and the LCD will return to the

SETUP SEND

menu.

—OR—

Press

if you have finished choosing settings, and then go to Step 6.

Enter the fax number.

Press

Fax Start

. The fax machine will wait until the time you have entered to

send the fax.

Setting up Polled Transmit

Polled Transmit is when you set up the fax machine to wait with an original so

another fax machine can retrieve it.

Insert the original face down in the ADF.

Press

Menu/Set

Press or to choose

(or

OFF

Press

Menu/Set

Press

if you want to leave the original in

the ADF.

—OR—

Press

to scan the original into the memory.

The number of pages you can scan into the memory depends on the amount

of data that is printed on each page.

7.DELAYED FAX

1.DOC 2.MEMORY

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

8.POLLED TX

POLLED TX:ON?

1.DOC 2.MEMORY

6 - 13 SETUP SEND

Press

if you want to choose more settings and the LCD will return to the

SETUP SEND

menu.

—OR—

Press

if you have finished choosing settings, and go to Step 6.

Press

Fax Start

. The LCD displays

POLLED WAITING

Memory Transmission

This feature allows the fax machine to scan a fax into its memory and send it as soon

as the scan is complete. This way, you don’t have to wait for the entire fax to be

transmitted before you retrieve your document.

Insert the original face down in the ADF.

Press

Menu/Set

To change the default setting, press or

to select

(or

OFF

Press

Menu/Set

Go to Step 5.

—OR—

For the next fax transmission only, press or to select

NEXT FAX ONLY

Press

Menu/Set

For the next fax only, press or to select

(or

OFF

Press

Menu/Set

Press

to select additional settings. The display returns to the

SETUP SEND

menu.

—OR—

Press

if you are finished choosing settings and go to Step 6.

Enter fax number and press

Fax Start

Out of memory message

If you get an

OUT OF MEMORY

message while scanning the first page of a fax, press

Stop/Exit

to cancel the scan. If you get a

OUT OF MEMORY

message while

scanning in a subsequent page, you’ll have the option to press

Fax Start

to send

the pages scanned so far, or to press

Stop/Exit

to cancel the operation.

Depending on your typical faxes,

OUT OF MEMORY

errors can occur

frequently. If this happens, change the Memory Transmission setting back to

OFF

9.MEMORY TX

MEMORY TX:ON

SELECT

↑

↓

& SET

SETUP SEND 6 - 14

Interrupting Delayed Fax and Polled Transmit jobs

You can send a fax or make a copy now, even if you have your machine set to send

a fax later, or if you have it set to be polled. However, you cannot use automatic

redial or the Menu mode.

Press

Menu/Set

Wait 2 seconds, then remove the

documents that are waiting in the ADF.

Insert the original you want to send now in the ADF.

Enter the number for the fax you want to send now, and press

Fax Start

After the transmission is finished, return the first document to the ADF.

Press

Menu/Set

to restore the Delayed Fax.

If you set Delayed Fax or Polled Transmit using the memory (that is, if you

have already scanned the document into your machine’s memory and will

send it from there), you don’t have to interrupt to send a fax or make a copy.

5.INTERRUPT

7 - 1 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Storing numbers for easy dialing

You can set up the fax machine to do three types of easy dialing: One-Touch,

Speed-Dial and Groups for Broadcasting faxes.

Storing One-Touch Dial numbers

You can store four fax/phone numbers that you can dial by pressing one key.

You can also store names with these numbers. When you press a One-Touch dial

location, the screen displays the name or number as the call is dialed.

(See One-Touch Dialing on page 7-5.)

Press

Menu/Set

Press the One-Touch key where you want

to store a number. The screen displays the

location you selected.

Enter a number (up to 20 digits).

Press

Menu/Set

Use the dial pad to enter the name (up to 15

characters).

Press

Menu/Set

. You can use the chart to

help you enter letters. (See Entering text on page 4-2.)

—OR—

Press

Menu/Set

, to store the number without a name.

Quick-Dial numbers and

dialing options

If you lose electrical power, the quick-dial numbers that are in the memory will

not be lost.

One-Touch keys are not the dial pad keys. They are the four keys (numbers

1–4) located to the right of the navigation keys.

(USA Only) One-Touch key 1 has been programmed for the Brother fax back

system. You can change it if you want to.

If you want to enter a pause in the dialing sequence (to wait for an “outside

line,” for example), press

Redial/Pause

as you’re entering digits. Pressing

Redial/Pause

enters a 3.5-second pause when the number is dialed, and a

dash appears on the screen.

1.ONE-TOUCH DIAL

NAME:

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 2

Press or to select the type of number and press

Menu/Set

Return to Step 2 to store another One-Touch number.

—OR—

Press

Stop/Exit

to exit.

When you dial a One-Touch Dial number, the screen displays the name you

have stored, or, if you have not stored a name, the number you have stored.

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will only have to press

a few keys (

Search/Speed Dial

, the two-digit number, and

Fax Start

). The fax

machine can store 100 Speed-Dial numbers.

Press

Menu/Set

Use the dial pad to enter a two-digit

Speed-Dial number (00-99).

(For example, press

Press

Menu/Set

Enter the number (up to 20 digits).

Press

Menu/Set

Use the dial pad to enter the name (up to 15

characters).

Press

Menu/Set

(You can use the chart on page 4-2 to help you enter letters.)

—OR—

Press

Menu/Set

to store the number without a name.

Press or to select the type of number and press

Menu/Set

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Stop/Exit

FAX

a fax only number

TEL

a telephone (voice) number

FAX/TEL

both a fax and telephone (voice) number

CHAIN

a number (usually an access code) for chain dialing.

FAX

a fax only number

TEL

a telephone (voice) number

FAX/TEL

both a fax and telephone (voice) number

CHAIN

a number (usually an access code) for chain dialing.

2.SPEED-DIAL

#05:

ENTER & SET

NAME:

7 - 3 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a number is already

stored, the LCD will show the name stored there (or number) and will ask you to do

one of the following:

Press

to change the stored number.

—OR—

Press

to exit without making a change.

Enter a new number.

Press

Menu/Set

■

If you want to erase the whole number or whole name, press

Stop/Exit

when the cursor is under the first digit or letter. The characters above and

to the right of the cursor will be deleted.

■

If you want to change a character, use or to position the cursor

under the character you want to change, and then type over it.

Follow the directions beginning at Step 3 in Storing One-Touch Number or

Storing Speed-Dial numbers.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 4

Setting up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing

only one One-Touch key (Broadcasting). First, you’ll need to store each fax number

as a One-Touch or Speed-Dial number. Then, you can combine them into a Group.

Each Group uses up a One-Touch key. Finally, you can have up to four small

Groups, or you can assign up to 103 numbers to one large Group. (See Storing

One-Touch Dial numbers on page 7-1, Storing Speed-Dial numbers, page 7-2 and

Broadcasting on page 6-10.)

Press

Menu/Set

Select a One-Touch key where you wish to

store the number. (For example, press

One-Touch key

to store a Group.)

Use the dial pad to enter the Group number

and press

Menu/Set

(For example, press

for Group 1.)

To include One-Touch or Speed-Dial

numbers in the Group, enter them as if you were dialing. For example, for

One-Touch key 3, press One-Touch key

. For Speed-Dial location 09, press

Search/Speed Dial

, then press

on the dial pad.

The LCD shows

#09

Press

Menu/Set

to accept the numbers for

this group.

Use the dial pad to enter a name for the

group and press

Menu/Set

(For example, NEW CLIENTS)

(See Entering text on page 4-2.)

Press

Stop/Exit

You can print a list of all One-Touch and Speed-Dial numbers. (See Printing

reports on page 9-1.)

3.SETUP GROUPS

SETUP GROUP:G0

ENTER & SET

G01:*03#09

NAME:

ENTER & SET

7 - 5 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Dialing options

You can use the fax machine to make voice telephone calls by dialing manually or

by using Search, One-Touch or Speed-Dial memory. You can use the handset to

make and receive calls.

When you dial a quick-dial number, the LCD shows the name you’ve stored, or if you

haven’t stored a name, the fax number you’ve stored.

Manual dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset.

—OR—

Press

Hook

When you hear a dial tone, dial the call using the dial pad.

If you pressed

Hook

to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to

hear you unless you pick up the handset.)

To hang up, replace the handset.

One-Touch Dialing

Pick up the handset.

—OR—

Press

Hook

When you hear a dial tone, press the One-Touch key of the location you want

to call.

If you pressed

Hook

to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to

hear you unless you pickup the handset.)

To hang up a voice call, replace the handset.

If you try to use a One-Touch location with no number stored in it, you will hear

a warning sound, and LCD will show

NOT REGISTERED

. The LCD returns to

normal after two seconds.

If you are sending a fax, press

Fax Start

after pressing the One-Touch key.

If you picked up the handset or pressed

Hook

, press

Fax Start

when the

receiving fax machine answers with fax tones.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 6

Speed-Dialing

Pick up the handset.

—OR—

Press

Hook

When you hear a dial tone, press

Search/Speed Dial

, press

, and then

press the two-digit Speed-Dial number.

If you pressed

Hook

to dial the call, pick up the handset when the other party

answers. (The speaker works only one way; the other party won’t be able to

hear you unless you pick up the handset.)

To hang up a voice call, replace the handset.

Access codes and credit card numbers

Sometimes you may want to choose from several long distance carriers when you

make a call. Rates may vary depending on the time and destination. To take

advantage of low rates, you can store the access codes or long-distance carriers and

credit card numbers as One-Touch and Speed-Dial numbers. You can store these

long dialing sequences by dividing them and setting them up on separate keys in any

combination. You can even include manual dialing using the dial pad.

The combined number will be dialed in the order that you entered it as soon as you

press

Fax Start

(See Storing Speed-Dial numbers on page 7-2.)

For example, you can store ‘555’ on Speed-Dial #03 and ‘7000’ on Speed-Dial #02.

If you press

Search/Speed Dial

#03

Search/Speed Dial

#02

, and

Fax

Start

, you will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the number with manual

dialing using the dial pad.

For example, to change the number to 555-7001 you could press

Search/Speed

Dial

#03

and then press

7001

using the dialing pad.

If you are sending a fax, press

Fax Start

after entering the Speed-Dial

number. If you picked up the handset or pressed

Hook

, press

Fax Start

when the receiving fax machine answers with fax tones.

If you must wait for another dial tone or signal at any point in the dialing

sequence, store a pause there in the number by pressing

Redial/Pause

Each key press adds a 3.5-second delay.

7 - 7 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Pause

Press

Redial/Pause

to insert a 3.5-second pause between numbers. If you are

dialing overseas, you can press

Redial/Pause

as many times as needed to

increase the length of the pause.

Hold

Press Hold/Caller ID to put a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the fax machine handset to release the call from Hold. Picking up an

extension handset will not release the call from Hold.

Fax Redial

If you’re sending a fax manually and the line is busy, press

Redial/Pause

to try

again. Any time you want to make a second call to the last number dialed, press

Redial/Pause

to save time.

If you’re sending a fax automatically and the line is busy, the fax machine will

automatically redial one time five minutes after the transmission.

Tone or Pulse (Canada only)

If you have a Pulse dialing service, but need to send Tone signals (for example, for

telephone banking), follow the instructions below. If you have Touch Tone service,

you will not need this feature to send tone signals.

Lift the handset of an external phone.

Press

. Any digits dialed after this will send tone signals.

When you hang up, the fax machine will return to the Pulse dialing service.

REMOTE FAX OPTIONS 8 - 1

Fax Forwarding/Paging

Programming a Fax Forwarding number

When Fax Forwarding is set to

, the fax machine stores received faxes in the

memory. Then it dials the fax number you’ve programmed and forwards the fax

message.

Press

Menu/Set

Press

until the LCD shows

FAX

FORWARD?

Press

Menu/Set

The LCD will ask you to enter the fax number to which faxes will be forwarded.

Enter the forwarding number (up to 20

digits).

Press

Menu/Set

Press

Stop/Exit

Programming your pager number

When Paging is selected, the fax machine dials the pager number you’ve

programmed, and then dials your Personal Identification Number (PIN). This

activates your pager so you will know that you have a fax message in the memory.

Press

Menu/Set

Press

until the LCD shows

PAGING?

Press

Menu/Set

Enter your pager phone number (up to 20

digits).

Followed by

# #

Press

Menu/Set

Do not include the area code if it is the same as that of the fax machine.

For example, press

1 8 0 0 5 5 5 1 2 3 4 # #

Remote Fax Options

1.FAX FWD/PAGING

FAX FORWARD?

FWD#:

1.FAX FWD/PAGING

PAGING?

PAG#:

8 - 2 REMOTE FAX OPTIONS

If your pager needs a PIN, enter the PIN,

press

, press

Redial/Pause

, enter your

fax number followed by

# #

Press

Menu/Set

(For example, press

1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #

)

—OR—

If you do not need a PIN, press

Redial/Pause

, enter the fax number of the

fax machine followed by

# #

Press

Menu/Set

(For example, press

Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #

)

Press

Stop/Exit

Setting Fax Storage

If you set Fax Storage to

, you will be able to retrieve fax messages from another

location using Fax Forwarding, Paging, or Remote Retrieval operations. The LCD

will show when you have a fax stored in memory.

Press

Menu/Set

Press

to select

(or

OFF

Press

Menu/Set

Press

Stop/Exit

If you press

, all fax data is erased and Fax

Storage is turned off.

If you press

, faxes are not erased and Fax

Storage stays on.

(See Printing a fax from the memory on page 5-6.)

Backup Print

If you’ve set

FAX STORAGE

, the fax machine automatically prints faxes as they

are received into the memory.

This is a safety feature in case the power goes off so you won’t lose your messages.

You cannot change a Paging number or PIN remotely.

If there are faxes in the memory when you turn Fax Storage to

OFF

, the LCD

will ask if you want to erase the faxes from the memory.

PIN#:

2.FAX STORAGE

ERASE ALL FAX?

1.YES 2.NO

REMOTE FAX OPTIONS 8 - 3

Setting your remote access code

The remote access code lets you access the Remote Retrieval features when you

are away from the fax machine. Before you use the remote access and retrieval

features, you have to set up your own code. The default code is inactive code (--- ).

Press

Menu/Set

Enter a three-digit number from

000 to 999.

Press

Menu/Set

. (The “ ” cannot be changed.)

Press

Stop/Exit

Remote Retrieval

You can call the fax machine from any telephone or fax machine using touch tone,

then use the Remote Access Code and remote commands to retrieve fax messages.

Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet

to help you.

Using your remote access code

Dial the fax number from a telephone or another fax machine using touch tone.

When the fax machine answers, immediately enter your Remote Access Code

(3 digits followed by ).

The fax machine signals if it has received fax messages:

1 long beep

— Fax messages

No beeps

— No fax messages

The fax machine gives two short beeps, which tells you to enter a command.

The fax machine will hang up if you wait longer than 30 seconds to enter a

command. The fax machine will beep three times, if you enter an invalid

command.

Press

to reset the fax machine when you’ve finished.

Hang up.

Do not use the same digits that appear in your Fax Receive Code( 51) or

Telephone Answer Code (

51). (See Operation from extension telephones on

page 5-5.)

You can change your code at any time by entering a new one. If you want to

make your code inactive, press

Stop/Exit

in Step 2 to restore the inactive

setting (--- ).

If the fax machine is set to

MANUAL

mode and you want to use the remote

retrieval features, you can access the fax machine by waiting about 2 minutes

after it starts ringing, and then entering the Remote Access Code within 30

seconds.

3.REMOTE ACCESS

8 - 4 REMOTE FAX OPTIONS

Remote commands

Follow the commands below to access features when you are away from the fax

machine. When you call the fax machine and enter your Remote Access Code (3

digits followed by ), the system will give two short beeps and you must enter a

remote command.

Remote commands Operation details

95 Change the Fax Forwarding

or Paging settings

1 OFF If you hear one long beep, the change has

been accepted. If you hear three short beeps,

you cannot change it because the conditions

have not been met (for example, registering a

fax forwarding or paging number). You can

entering 4. Fax Forwarding number (see page

8-5). Once you have registered the number,

the fax machine will change to

FAX FORWARD:ON

mode.

2 Fax Forwarding

3 Paging

4 Fax Forwarding number

6 Fax Storage ON You can turn

FAX STORAGE

(or

OFF

after you have retrieved or erased all your

messages).

7 Fax Storage OFF

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to

receive stored fax messages. (See page 8-5.)

3 Erase faxes from the

memory

If you hear one long beep, you can erase fax

messages from the memory.

97 Check the Receiving Status

1 Fax You can check whether the fax machine has

received any faxes. If it has, you will hear one

long beep. If it hasn’t, you will hear three short

beeps.

98 Change the Receive Mode

1 TAD:ANSWER MACH. If you hear one long beep, you can change

the Receive Mode.

2 FAX/TEL

3 FAX ONLY

90 Exit After a long beep, you can exit Remote

Retrieval.

REMOTE FAX OPTIONS 8 - 5

Retrieving fax messages

Dial your fax number.

When the fax machine answers, immediately enter your Remote Access Code

(3 digits followed by ). If you hear one long beep, you have messages.

As soon as you hear two short beeps, use the dial pad to press

962

Wait for the long beep, and then use the dial pad to enter the number of the

remote fax machine where you want your fax messages sent to followed by

(up to 20 digits).

Hang up after you hear the fax machine beep. The fax machine will call the

other machine, which will then print your fax messages.

Changing your Fax Forwarding number

You can change the default setting of your fax forwarding number from another

telephone or fax machine using Touch Tone.

Dial your fax number.

When the fax machine answers, immediately enter your Remote Access Code

(3 digits followed by ). If you hear one long beep, you have messages.

When you hear two short beeps, use the dial pad to press

954

Wait for the long beep, and then use the dial pad to enter the new number of

the remote fax machine where you want your fax messages forwarded

followed by

(up to 20 digits).

Hang up after you hear the fax machine beep.

You cannot use and

as dial numbers. However, press

if you want to

store a pause.

You cannot use and

as dial numbers. However, press

if you want to

store a pause.

9 - 1 PRINTING REPORTS

FAX settings and activity

You need to set up the Transmission Verification Report and Journal Period in the

menu table.

Press

Menu/Set

—OR—

Press

Menu/Set

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists

the time and date of transmission and whether the transmission was successful

(OK). If you select

, the report will print for every fax you send.

Press

Menu/Set

Press or to select

OFF

Press

Menu/Set

Press

Stop/Exit

Setting the Journal Period

You can set the fax machine to print Fax Journal at specific intervals (every 30 faxes,

6, 12 or 24 hours, 2 or 7 days). If you set the journal period to

OFF

, you can print the

report by following the Steps on the next page.

The default setting is

EVERY 30 FAXES

Press

Menu/Set

Press or to choose a journal

period.

Press

Menu/Set

(If you choose 7 days, the LCD will ask you to choose a day on which to begin

the 7-day countdown.)

Enter the time to begin printing in 24-hour format.

Press

Menu/Set

(For example: enter 19:45 for 7:45 P.M.)

Press

Stop/Exit

Printing reports

When the feature is

OFF

, the Report will only print it there is a transmission

error. (NG).

1.TRANSMISSION

2.JOURNAL PERIOD

1.TRANSMISSON

2.JOURNAL PERIOD

PRINTING REPORTS 9 - 2

Printing reports

You can print the following lists and reports:

To print a report

Make sure that there is no original in the ADF.

Press

Copy/Reports

, then enter the number (see list above) of the report

you want to print. For example, press

to print the

USER SETTINGS

Press

Stop/Exit

If you select 6, 12, 24 hours, 2 or 7 days, the fax machine will print the report

at the selected time and then erase all jobs from its memory. If the fax

machine’s memory becomes full with 30 jobs before the time you selected has

passed, the fax machine will print the Journal Period early and then erase all

jobs from memory. If you want an extra report before it is due to print, you can

print it without erasing the jobs from memory.

Lists basic operational steps and menu selections.

Lists names and numbers stored in One-Touch

and Speed-Dial memory, in numerical order.

Journal lists information about the last 30

incoming and outgoing faxes. TX means Transmit;

RX means Receive.

Prints a Transmission Verification Report for your

last transmission.

This information will remain until you pick up the

handset.

Quick-Dial list (above), alphabetically.

Lists settings for

INITIAL SETUP

SETUP

RECEIVE

SETUP SEND

SETUP REPORTS

REMOTE FAX OPT

and

TEL SERVICE

Lists summary information and amount of

occupied memory.

1.HELP LIST

2.QUICK-DIAL

3.FAX JOURNAL

4.TRANSMISSION

5.TEL.INDEX

6.USER SETTINGS

7.MEMORY STATUS

10 - 1 MAKING COPIES

Using the fax machine as a copier

You can use this fax machine as a copier. Always make sure you have paper in the

paper tray before making copies.

Copy operations

To make a single copy that is not reduced, enlarged or sorted, you only have to

press one key. Remember, your machine cannot scan anything closer than 1/6 in.

(4 mm) from the edge of the paper.

Making a single copy

Insert the original face down in the ADF.

Press

Copy/Reports

twice.

To cancel, press

Stop/Exit

Do NOT pull on the paper while copying is in progress.

Making copies

Incoming faxes cannot be received on paper or into the memory while the fax

machine is copying.

The default resolution for a single copy is

S.FINE

. Set the resolution to

PHOTO

for photographs by using the

Resolution

key.

Copy Key

Not

Scannable

area

1/6" (4 mm)

1/8" (3 mm)

1/6" (4 mm)

MAKING COPIES 10 - 2

Copy options: Single or Multiple copies, Sort/Stack,

Reduce/Enlarge

You can choose additional copy options. First, you can select the number of copies.

Next, you can choose whether multiple copies will be

STACKED

(all copies of page

1, then all copies of page 2, etc.) or

SORTED

(collated). Finally, you can choose an

enlargement or reduction ratio. To automatically reduce the copy to the paper size you

have set for the paper tray, select

AUTO

. To reduce the copy by a fixed percentage,

choose

93%

87%

75%

50%

. Or, to enlarge the copy, select

150%

125%

120%

To copy a document at its original size, select

100%

Insert the original face down in the ADF.

Press

Copy/Reports

Enter the number of copies you want (1-99).

To start copying now, press

Copy/Reports

If you would like to select additional copy options, like

SORT

ELG/RDC

(Enlarge or Reduce) press

Menu/Set

Press or to select

SORT

STACK

To start copying now without enlarging or reducing, press

Copy/Reports

To reduce or enlarge the image, press

Menu/Set

Press or to select an enlargement

or reduction ratio.

Press

Copy/Reports

If you are making multiple copies and get a

OUT OF MEMORY

message while

you are scanning the first page, press

Stop/Exit

to cancel the job. Then make

a single copy. If you selected

SORT

and the

OUT OF MEMORY

message

appears while scanning subsequent pages, you can press

Copy/Reports

copy the portion that is in memory, or press

Stop/Exit

to cancel. To restart

the copy job using less memory, press

Copy/Reports

for stacked copies.

The default resolution for multiple copies or reducing and enlarging copies is

FINE

. Set the resolution to

S.FINE

for small print or artwork and

PHOTO

for

photographs by using the

Resolution

key.

S.FINE

and

PHOTO

resolutions

use up more memory than

FINE

mode.

NO.OF COPIES:01

THEN COPY OR SET

ELG/RDC:100%?

SELECT

↑

↓

& SET

11 - 1 IMPORTANT INFORMATION

Standard telephone and FCC Notices

These notices are in effect on models sold

and used in the United States only.

This equipment is hearing-aid compatible.

When programming emergency numbers or making test calls to emergency

numbers:

■

Remain on the line and briefly explain to the dispatcher the reason for the call

before hanging up.

■

Perform these activities in the off-peak hours, such as early morning or late

evening.

This equipment complies with Part 68 of the FCC rules and the requirements

adopted by the ACTA. On the backside of this equipment is a label that contains,

among other information, a product identifier in the format US: AAAEQ##TXXXX. If

requested, this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by means of a standard

modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring and

telephone network must comply with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant telephone cord and modular plug

is provided with this product. It is designed to be connected to a compatible modular

jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a

telephone line. Excessive RENs on a telephone line may result in the devices not

ringing in response to an incoming call. In most but not all areas, the sum of RENs

should not exceed five (5.0). To be certain of the number of devices that may be

connected to a line, as determined by the total RENs, contact the local telephone

company. For products approved after July 23, 2001, the REN for this product is part

of the product identifier that has the format US:AAAEQ##TXXXX.The digits

represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6).

For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will

notify you in advance that temporary discontinuance of service may be required. But

if advance notice isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to file a complaint with the

FCC if you believe it is necessary.

Important information

IMPORTANT INFORMATION 11 - 2

The telephone company may make changes in its facilities, equipment, operations

or procedures that could affect the operation of the equipment. If this happens the

telephone company will provide advance notice in order for you to make necessary

modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information,

please contact Brother Customer Service. (See Brother numbers on page i.) If the

equipment is causing harm to the telephone network, the telephone company may

request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public

utility commission, public service commission or corporation commission for

information.

If your home has specially wired alarm equipment connected to the telephone line,

ensure the installation of this equipment does not disable your alarm equipment. If

you have questions about what will disable alarm equipment, call your telephone

company or a qualified installer.

If you are not able to solve a problem with the fax machine, call Brother Customer

Service. (See Brother numbers on page i.)

WARNI NG

For protection against the risk of electrical shock, always disconnect all cables from

the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone

company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result

of your use of this information, including direct, special or consequential damages.

There are no warranties extended or granted by this document.

WARNI NG

Important

—

About the interface cable

This machine has been certified to comply with FCC standards, which are applied

to the USA only. A grounded plug should be plugged into a grounded AC outlet after

checking the rating of the local power supply for the machine to operate properly and

safely.

Federal Communications Commission (FCC) Declaration

of Conformity (USA only)

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

11 - 3 IMPORTANT INFORMATION

declares, that the products

Product Name: FAX-565

comply with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

■

Increase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

■

Call the dealer or an experienced radio/TV technician for help.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd. could

void the user’s authority to operate the equipment.

Industry Canada Compliance Statement (Canada only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil num ique de la classe B est conforme la norme NMB-003 du Canada.

International E

NERGY

TAR

Compliance Statement

As an E

NERGY

TAR

Partner, Brother Industries, Ltd. has determined that product

meets the E

NERGY

TAR

guidelines for energy efficiency.

IMPORTANT INFORMATION 11 - 4

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or

aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product may

fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for

ventilation; to ensure reliable operation of the product and to protect it from

overheating, these openings must not be blocked or covered. The openings

should never be blocked by placing the product on a bed, sofa, rug, or other

similar surface. This product should never be placed near or over a radiator or

heater. This product should never be placed in a built-in installation unless

proper ventilation is provided.

This product should be operated from the type of power source indicated on

the label. If you are not sure of the type of power available, call your dealer or

local power company.

This product is equipped with a 3-wire grounding type plug, a plug having a

third (grounding) pin. This plug will fit into only a grounding-type power outlet.

This is a safety feature. If you are unable to insert the plug into the outlet, call

your electrician to replace your obsolete outlet. Do not defeat the purpose of

the grounding-type plug.

Do not allow anything to rest on the power cord. Do not place this product

where people can walk on the cord.

If an extension cord is used with this product, make sure that the total ampere

ratings on the products plugged into the extension cord do not exceed the

extension cord ampere rating. Also, make sure that the total of all products

plugged into the wall outlet does not exceed 15 amperes (USA only).

Do not place anything in front of the fax machine that will block received faxes.

Do not place anything in the path of received faxes.

Wait until pages have exited the fax machine before picking them up.

Never push objects of any kind into this product through cabinet slots, since

they may touch dangerous voltage points or short out parts resulting in the risk

of fire or electric shock. Never spill liquid of any kind on the product.

Do not attempt to service this product yourself, as opening or removing covers

may expose you to dangerous voltage points and/or other risks, and may void

your warranty. Refer all servicing to Authorized Service Personnel. A list of

Authorized Service Centers has been included for your convenience, or you

may contact Brother Customer Service for your nearest Brother Authorized

Service Center. (See Brother numbers on page i.)

11 - 5 IMPORTANT INFORMATION

Unplug this product from the wall outlet and refer servicing to Authorized

Service Personnel under the following conditions:

■

When the power cord is damaged or frayed.

■

If liquid has been spilled into the product.

■

If the product has been exposed to rain or water.

■

If the product does not operate normally when the operating instructions

are followed. Adjust only those controls that are covered by the operating

instructions. Improper adjustment of other controls may result in damage

and will often require extensive work by a qualified technician to restore

the product to normal operation.

■

If the product has been dropped or the cabinet has been damaged.

■

If the product exhibits a distinct change in performance, indicating a need

for service.

To protect your product against power surges, we recommend the use of a

power protection device (Surge Protector).

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

All other brand and product names mentioned in this manual are registered

trademarks of their respective companies.

Shipment of the fax machine

If for any reason you must ship your fax machine, carefully package the fax machine

to avoid any damage during transit. We recommend that you save and use the

original packaging. The fax machine should also be adequately insured with the

carrier.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, the fax

machine identifies the problem and displays an error message. The most common

error messages are shown below.

You can correct most problems by yourself. If you need additional help, call the

Brother fax back system (USA only).

In USA only: 1-800-521-2846

Troubleshooting and routine

maintenance

IMPORTANT

For technical help, you must call the country where you bought the fax machine.

Calls must be made from within that country.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

CHECK

CARTRIDGE

Your fax machine is out of ribbon or the print

cartridge is not properly installed.

Install the print cartridge again. (See

Changing the ribbon on page

12-10.)

CHECK

ORIGINAL

The originals were not inserted or fed

properly, or were too long. (See Original Jam

on page 12-2.)

Insert the original again.

CHECK PAPER The fax machine is out of paper. Add paper, and then press

Fax Start.

COMM. ERROR Poor phone line quality caused a

communication error.

Try the call again. If the problem

continues, call the telephone

company and ask them to check

your phone line.

CONNECTION

FAIL

You tried to poll a fax machine that is not in

Polled Waiting mode.

Check the other fax machine’s

polling setup.

COOLING DOWN The print head has overheated. Wait 30 minutes for it to cool.

COVER OPEN The cover is not closed completely. Close the cover.

DISCONNECTED The other person or other person’s fax

machine stopped the call.

Try to send or receive again.

12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printer Jam or Paper Jam

Original Jam

The originals were not inserted or fed properly, or were too long.

Remove any paper that is not jammed from the ADF.

Open the top cover by lifting the lever on the right side of the top cover.

Pull the original toward the front of your fax machine.

Close the top cover.

Press down on both sides of the top cover until it clicks.

Paper Jam

The paper is jammed in your fax machine.

Remove any paper that is not jammed.

MACHINE ERROR

The fax machine has a mechanical problem. Call Brother Customer Service.

In USA: 1-800-284-4329

In Canada: 1-877-BROTHER

NO RESPONSE/

BUSY

The number you dialed does not answer or is

busy.

Verify the number and try again.

OUT OF MEMORY The data is too large for the fax machine’s

memory.

(See Copy operations on page

10-1.)

PAPER JAM The paper is jammed in the fax machine. (See Printer Jam or Paper Jam on

page 12-2.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

Top Cover

Original is jammed.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 3

Open the top cover by lifting the lever on the right side of the top cover.

Pull the jammed printout gently from the paper tray toward the front of your fax

machine. If the printout is jammed, then pull it toward the front of your fax

machine.

Remove the print cartridge and turn the spool to tighten the ribbon.

Install the cartridge. (See Changing the ribbon on page 12-10.)

Close the top cover.

Press down on both sides of the top cover until it clicks.

Put the paper back into the paper tray.

Top Cover

NO!

YES!

Printout is jammed.

12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE

If you are having difficulty with the fax machine

If you think there is a problem with your fax machine or the way your faxes look,

make a copy first. If the copy looks good, the problem is probably not the fax

machine. Check the chart below and follow the troubleshooting tips.

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed print and white

streaks across the page or the

top and bottom of sentences

are cut off.

If your copy looks good, you probably had a bad connection, with static

or interference on the phone line. If the copy looks bad, call Brother

Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in

Canada).

Vertical black lines when

receiving.

The sender’s scanner may be dirty. Ask the sender to make a copy to

see if the problem is on with the sending machine. Try receiving from

another fax machine.

If the problem continues, call Brother Customer Service at

1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Phone Line or Connections

The fax machine does not

answer when called.

Make sure the fax machine is in the correct receiving mode for your

setup. (either FAX ONLY or FAX/TEL) Check for a dial tone. If possible,

call the fax machine to hear it answer. If there is still no answer, check

the telephone line cord connection. Connect a standard telephone

handset to the fax machine’s telephone jack. If there is no ringing when

you call the fax machine, ask your telephone company to check the line.

Telephone answering device

(TAD) does not answer when

called

Connect the telephone line cord from your TAD to the back of the fax

machine, in the jack labeled EXT. Make sure the TAD is set to answer

calls. (See

Connecting an external telephone answering device (TAD)

on page 1-9.)

No dial tone on the handset Press Hook—OR—Lift the handset. If you don’t hear a dial tone, check

telephone line cord connections at the fax machine and wall jack. Check

that the handset is connected to the fax machine’s handset jack. Test

the wall jack with another single line telephone. If there is no dial tone at

the wall outlet, call your telephone company.

The Caller ID does not display

after the Call Waiting signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and

speaking may interfere with it. When you hear the Call Waiting signal,

ask the other party to hold while you answer the call. Then stop

speaking until you see the Caller ID on the LCD.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 5

Sending Faxes

Poor sending quality. Try changing your resolution to FINE or S.FINE. Make a copy to check

the fax machine’s scanner operation.

Dialing does not work Check all line cord connections, and make sure the curled handset cord

is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing Hook or by lifting the handset and

dialing the number. Wait to hear fax receiving tones before pressing Fax

Start.

Vertical black lines when

sending.

Use the fax machine to make a copy. If the copy shows the same

problem, the scanner area is dirty. Lift the top cover and check the

original path. Clean the scanner’s white roller and the glass strip under

the roller using isopropyl alcohol and a lint-free cloth. (See

Cleaning the

scanner on page 12-9.)

Handling Incoming Calls

Double-ring in FAX/TEL mode The fax machine knows the incoming call is not a fax so it is signaling

you to answer the telephone call. Pick up the fax machine handset or

answer from an extension phone, and then press the fax machine’s

Telephone Answer Code (default setting is #51). (See For FAX/TEL

mode only on page 5-5.)

Transferring a call to the fax

machine

If you have answered the fax machine handset, press Fax Start and

hang up immediately.

If you answered at an extension phone, press your three-digit Fax

Receive Code (default setting is 51). When the fax machine answers,

hang up.

Fax machine “hears” voice as

fax tone

If the fax machine is set to Easy Receive ON, it is more sensitive to

sounds. The fax machine may mistakenly interpret certain voices or

music on the line as a calling fax machine and respond with fax

receiving tones. Deactivate the fax by pressing #51 if you are at an

extension phone or press Stop/Exit if you are at the fax machine or an

external phone.

Try avoiding this problem by turning Easy Receive to OFF.

(See

Easy Receive

on page 5-3.)

Transmission Verification

Report prints “Result: NG”

There is probably temporary noise or static on the phone line. Try

sending the fax again. If the problem continues, call the telephone

company to check your phone line.

Custom features on a single

line

If you have Call Waiting, Ring Master, Voice Mail, an alarm system or

any other custom feature on a single phone line with the fax machine, it

may create a problem sending or receiving fax data.

For example: If you are sending or receiving a fax message while a

custom feature signal comes through on the line, the signal can

temporarily interrupt or disrupt the fax data. Brother’s ECM feature

should help overcome this problem. This condition is related to the

telephone system industry and is common to all devices that send and

receive data on a single, shared line with custom features. If avoiding a

slight interruption is crucial to your business, we recommend a separate

phone line with no custom features.

DIFFICULTY SUGGESTIONS

12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE

How to improve print quality

Cleaning the print head

Clean the print head when you want to improve the print quality and

also as part of your routine maintenance.

Unplug the power cord for safety.

Open the top cover by lifting the lever on the right side of the top cover.

Take out the printing cartridge.

WARNING

After you have just used the machine, some internal parts of the machine are

extremely HOT! So please be careful.

Be careful not to cut yourself on the sharp edges of the metal part shown in

the illustration.

Sharp Edge

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 7

To clean your machine’s print head, wipe the print head with a lint-free cloth

that is dry or lightly moistened with isopropyl alcohol.

Wait until the alcohol on the print head is totally dried.

Install the printing cartridge. (See Changing the ribbon on page 12-10.)

Close the top cover.

Press down on both sides of the top cover until it clicks.

12 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Packing and shipping the fax machine

Whenever you transport the fax machine, use the packing materials that came with

your fax machine. If you do not pack the fax machine properly, you may void your

warranty.

Unplug the fax machine from the AC power outlet.

Remove the paper wire extension, telephone line cord, print cartridge and

handset, and pack them.

Wrap the fax machine in the plastic bag and place it in the original carton with

the original packing material.

If you are returning the fax machine to Brother as part of the Brother Exchange

Service, pack only the fax machine. Keep all separate parts to use with your

“Exchange” machine.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 9

Routine maintenance

Cleaning the scanner

Unplug the power cord for safety.

Open the top cover by lifting the lever on the right side of the top cover.

Clean the white bar and the glass strip under the bar with isopropyl alcohol on

a lint-free cloth. Be careful not to drop anything into your fax machine.

Close the top cover.

Press down on both sides of the top cover until it clicks.

White Bar

Glass Strip

12 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Changing the ribbon

Open the top cover by lifting the lever on the right side of the top cover.

Remove the print cartridge containing the used ribbon and set it upside–down

with the blue gear in the upper left corner.

Be careful not to cut yourself on the sharp edges of the metal part shown in

the illustration.

Sharp Edge

Blue Gear

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 11

Take the used ribbon out of the cartridge:

Snap out the upper white spool and slide the roll off the blue gear. (Do not

remove the blue gear)

2 Lift out the lower roll.

Slide the white elastic off the new refill rolls and set them down with the full roll

in the lower position. (The ribbon’s shiny side is facing down.)

Remove the white gear and spools from the ends of the used cardboard cores.

Then insert them into the same positions in the new cores.

Blue

Gear

Used Ribbon

Upper White Spool

Cartridge

Lower White Spool

White Gear

White Spool

12 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Install the new ribbon in the cartridge:

1 Insert the lower roll into the cartridge holders.

2 Slip the upper left cardboard core onto the blue gear of the cartridge and

insert the upper roll into the cartridge holders.

Turn the upper right white spool clockwise to tighten the ribbon, as shown.

White Spool

Blue

Gear

Shiny side is face down.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13

Turn the cartridge over and re-install it in your machine: Insert the recessed

first and place the cartridge into its four holders.

Press down on both sides of the top cover to close it securely.

G - 1 GLOSSARY

Automatic Document Feeder (ADF) Refers to the number of pages that can be

placed in the document feeder and fed one at a time automatically.

Automatic fax transmission Sending a fax without picking up the handset or

pressing

Hook

Auto Reduction Reduces size of incoming faxes.

Backup Print Sets the fax machine to print a copy of every fax that is received and

stored in memory.

This is a safety feature so you will not lose message during a power failure.

Beeper The sound the keys make when they are pressed, an error occurs or a

document has been received or transmitted.

Broadcasting The ability to send the same fax message to more than one location.

Call Reservation Allows you send a fax and then at the end of transmission, you

can talk with the other party.

Caller ID A service purchased from the Telephone Company that lets you see the

number (or name) of the party calling you.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling.

CNG tones The special tones (beeps) sent by fax machines during automatic

transmission to tell the receiving machine that they are from a fax machine.

Communication error (or Comm. Error) An error during fax sending or receiving,

usually caused by line noise or static.

Contrast Setting to compensate for dark or light documents, by lightening dark

documents or darkening light documents.

Cover Page Prints a page at the other party’s machine that contains the sender

and recipient’s name and fax number, number of pages and comment. You can

generate an electronic cover page at the other end with pre-programmed

information from memory or you can print a sample cover page to fax with your

document.

Delayed Fax Sends your fax at a later time that day.

Distinctive Ring A service purchased from the Telephone Company that provides

another phone number on an existing phone line. The Brother fax machine uses

the new number to simulate a dedicated fax line.

Easy Receive Enables the fax machine to respond to CNG tones if you interrupt a

fax call by answering it.

ECM (Error Correction Mode) Detects errors during fax transmission and

resends the pages of the original that had an error.

Glossary

GLOSSARY G - 2

Extension telephone A telephone on the fax number that is plugged into a

separate telephone wall jack

External telephone A TAD (telephone answering device) or telephone that is

plugged into the EXT jack of the fax machine.

F/T Ring Time The length of time that the Brother machine rings (when the receive

mode setting is FAX/TEL) to notify you to pick up a voice call that it answered.

Fax Forwarding Sends a fax received in memory to another pre-programmed fax

number.

Fax Receive Code Press this code (

5 1

) when you answer a fax call from an

extension or external phone.

Fax Storage You can print stored faxes later, or retrieve them from another location

using the Fax Forwarding, Paging, or Remote Retrieval features.

FAX/TEL You can receive faxes and telephone calls. Do not use this mode if you

are using a telephone answering device (TAD).

Fax tones The signals sent by sending and receiving fax machines while

communicating information.

Fine resolution Resolution is 203 x 196 dpi. It is used for small print and graphs.

Group number A combination of One-Touch and/or Speed-Dial numbers that are

stored as One-Touch and/or Speed-Dial number for Broadcasting.

Help list A printout of the complete Menu that you can use to program your

machine when you do not have the User’s Guide with you.

LCD (liquid crystal display) The display screen on the fax machine that shows

interactive messages during On-Screen Programming and shows the date and

time when the machine is idle.

Manual fax When you lift the handset or press

Hook

so you can hear the receiving

fax machine answer before you press

Fax Start

to begin transmission.

Menu mode Programming mode for changing your machine’s settings.

Next Fax Reservation Accepts the next original in the ADF for transmission while

the fax machine is still receiving.

One-Touch Keys on the fax machine control panel where you can store numbers

for easy dialing. You must use a separate key for each number.

Out of Paper Reception Receives faxes into the fax machine’s memory when the

machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to accommodate noise

and static on overseas phone lines.

Paging Feature enables your fax machine to call your pager when a fax is received

into its memory.

Pause Allows you to place a 3.5 second delay in the dialing sequence stored on

Speed-Dial numbers.

G - 3 GLOSSARY

Photo resolution A resolution setting that uses varying shades of gray for the best

representation of photographs.

Polling The process of a fax machine calling another fax machine to retrieve

waiting fax messages.

Pulse (Canada only) A form of rotary dialing on a telephone line.

Remote Activation Allows you to transfer a fax call, answered at an external or

extension phone, to the fax machine.

Remote Access Code Your own four-digit code (

---

) that allows you to call and

access the fax machine from a remote location.

Resolution The number of vertical and horizontal lines per inch. See: Standard,

Fine, Super Fine and Photo.

Ring Delay The number of rings before the fax machine answers in FAX ONLY and

FAX/TEL modes.

Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and

Group numbers.

Speed-Dial A pre-programmed number for easy dialing. You must press the

Search/Speed Dial

key and then

, two digit code to start the dialing process.

Standard resolution 203 x 98 dpi. It is used for regular size text and quickest

transmission.

Station ID The stored information that appears on the top of faxed pages. It

includes the sender’s name and fax number.

Super fine resolution 203 x 392 dpi. Best for very small print and line art.

Tone A form of dialing on the telephone line used for Touch Tone telephones.

Transmission The process of sending documents over the phone lines from the

fax machine to a receiving fax machine.

SPECIFICATIONS S - 1

General

Copy

Specifications

Type Desktop facsimile transceiver

Memory Capacity 512 KB

Paper Tray 17 lb: Up to 50 pages

23.4 lb: Up to 30 pages

Printer Type Line Thermal with Ribbon

LCD

(Liquid Crystal Display)

16 characters x

1 Line

Operating Environment 50-95 °F (10-35 °C)

Best Print Quality 68-91 °F (20-33 °C)

Power Source 120V AC 50/60 Hz (USA and Canadian version

only)

Power Consumption Standby: under 5 watts

Operating: under 170 watts

Dimensions 13.1 (W) x 11.9 (D) x 11.1 (H) (inch)

(334 (W) x 301 (D) x 281 (H) (mm))

(with paper tray and paper wire extension)

Weight 7.5 lb (3.4 kg) (with components)

Enlarge/Reduce 50% to 150%

(50, 75, 87, 93, 100, 125, 150% & Auto)

S - 2 SPECIFICATIONS

Fax

* “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM

mode). Specifications and printed materials are subject to change without prior

notice.

Compatibility ITU-T Group 3

Coding System Modified Huffman (MH)

Modem Speed 9600/7200/4800/2400 bps

Automatic Fallback

Original Size Scanner Width: Max. 8.5" (216 mm)

Paper Size Letter, Legal

Automatic Document

Feeder (ADF)

Up to 10 pages

Gray Scale 64 levels (Dithered)

Polling Types Standard, Sequential

Contrast Control Automatic/Super Light/Super Dark

(manual setting)

Resolution • Horizontal 203 dot/inch (8 dot/mm)

• Vertical Standard - 98 line/inch (3.85 line/mm)

Fine, Photo -196 line/inch (7.7 line/mm)

Superfine, Photo (copy) - 392 line/inch

(15.4 line/mm)

One-Touch Dial 4 stations

Speed-Dial 100 stations

Groups Up to 4 groups

Broadcasting Up to 104 locations

Automatic Redial One time after 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Speaker Type Monitor

Communication Source Public switched telephone network

Memory Transmission Up to 20 pages *

Out of Paper Reception Up to 25 pages *

Refill Ribbon Rolls Yield: Up to 150 pages (Letter)

INDEX I - 1

Index

The items in all upper case represent LCD messages.

Access codes, storing and dialing ... 7-6

Accessories and supplies ..................ii

ADF (automatic document feeder)

.. 6-2

Answering machine (TAD) ...... 1-9, 5-1

Automatic

dialing ......................................... 7-5

fax receive .................................. 5-1

fax redial ..................................... 6-6

transmission ............................... 6-2

Broadcasting ................................ 6-10

setting up Groups ....................... 7-4

Brother

accessories and supplies ...............ii

Brother numbers ..............................i

Customer Service ............................i

fax back system .............................. ii

frequently asked questions (FAQs) ..i

product support ...............................i

Test Sheet, sending ................... 1-2

Warranties ............................ iii, iv, vi

Call Back Message ...................... 6-11

CALL PICKUP ............................. 5-11

Call Reservation .......................... 6-11

Call Waiting/Caller ID ................... 5-13

Caller ID (printing Log) ................. 5-11

Caller ID (viewing Log) ................ 5-11

Canceling

a scheduled fax job .................... 6-6

Fax Forwarding .......................... 8-4

Paging ........................................ 8-4

while scanning a fax ................... 6-6

Cleaning ....................................... 12-6

scanner ..................................... 12-9

Connecting

external TAD .............................. 1-9

external telephone ...................... 1-8

Control panel, overview ................. 1-4

Copy

multiple ......................................10-2

operations .................................10-1

reduce/enlarge ..........................10-2

Resolution ....................... 10-1, 10-2

single ............................... 10-1, 10-2

sort ............................................10-2

specifications .............................. S-1

Cover Page .......................... 6-7 to 6-9

Credit card numbers .......................7-6

Custom telephone features

.. 1-14, 12-5

Date and Time ................................4-1

Delayed Fax .................................6-12

Dialing

a pause .......................................7-7

access codes and credit card

numbers ....................................7-6

automatic fax redial .....................6-6

Broadcasting .............................6-10

Groups, setting up .......................7-4

manual ........................................7-5

Quick-Dial numbers ............. 7-5, 7-6

Distinctive Ring ...............................5-8

Easy Receive ..................................5-3

ECM (Error Correction Mode) .........1-7

Envelopes .......................................2-1

Error messages on LCD ...............12-1

CHECK PAPER ........................12-1

COMM. ERROR ........................12-1

MEMORY FULL ........................12-2

Extension telephone, using ............5-5

External telephone ..........................1-8

Fax codes

changing ......................................8-3

Fax Receive Code .......................5-5

Remote Access Code .................8-3

Telephone Answer Code .............5-5

I - 2 INDEX

Fax Forwarding .............................. 8-1

changing remotely ...............8-4, 8-5

programming a number .............. 8-1

Fax Journal .................................... 9-2

Fax Receive Code .................. 5-5, 5-6

Fax Storage ................................... 8-2

Backup Print ............................... 8-2

Fax Forwarding/Paging .............. 8-1

printing from memory .................. 5-6

turning on ................................... 8-2

Fax, stand-alone

receiving ..................................... 5-1

at end of conversation ............. 5-5

difficulties .............................. 12-4

erasing from the memory ........ 8-4

Fax Forwarding ................ 8-1, 8-4

Polling Receive ....................... 5-7

reducing to fit on paper ........... 5-4

retrieving from a remote site ... 8-5

Ring Delay, setting .................. 5-2

Sequential Polling RX ............. 5-7

sending

at end of conversation ............. 6-3

contrast ................................... 6-4

delayed ................................. 6-12

fax redial ................................. 7-7

manual .................................... 6-3

Memory Transmission ........... 6-13

multiple settings ...................... 6-4

overseas ............................... 6-10

Polling Transmission ............. 6-12

resolution ................................ 6-5

specifications .............................. S-2

FAX/TEL mode .............................. 5-1

answering at extension phones .. 5-5

double-ringing (voice calls) ......... 5-3

Easy Receive ............................. 5-3

Fax Receive Code ...................... 5-6

receiving faxes ........................... 5-5

setting F/T Ring Time ................. 5-3

setting Ring Delay ...................... 5-2

Telephone Answer Code ............ 5-5

FCC notices ................................. 11-1

Gray scale ......................................S-2

Groups, setting up ......................... 7-4

Handset volume ..............................4-5

Hearing-aid compatible .................11-1

HELP ...................................... 3-1, 9-2

Hold ................................................7-7

International calls ..........................6-10

Interrupting ...................................6-14

Jacks

convert to RJ11 jack ..................1-12

EXT jack

external telephone ...................1-8

TAD (answering machine) .......1-9

triplex adapter ...........................1-12

Jams .............................................12-2

LCD (Liquid Crystal Display) ... 1-4, 3-1

Maintenance, routine ....................12-9

changing the ribbon .................12-10

cleaning scanner .......................12-9

Manual

dialing ..........................................7-5

receive .........................................5-1

transmission ................................6-3

Memory Status List .........................9-2

Memory Storage ..................... 3-1, 4-5

Menu Selection Table ... 3-1, 3-3 to 3-6

Multiple Resolution .........................6-5

Navigation keys ..............................3-2

One-Touch ......................................1-5

changing ......................................7-3

dialing ..........................................7-5

storing .........................................7-1

INDEX I - 3

Paging ............................................ 8-1

programming your pager number

... 8-1

Paper ............................................. 2-1

capacity ...................................... 2-1

size ............................................. 5-4

Phone line

connections .............................. 1-10

difficulties .................................. 12-4

multi-line (PBX) ........................ 1-14

roll-over lines ............................ 1-12

two-line phone system .............. 1-12

Polling ............................................ 5-7

Polling Receive ........................... 5-7

Polling Transmission ................ 6-12

sequential receiving .................... 5-7

Power failure .................................. 3-1

Caller ID Log ............................ 5-11

Cover Page ................................ 6-9

difficulties .................................. 12-4

fax from memory ........................ 5-6

improving quality ...................... 12-6

jams .......................................... 12-2

Quick-Dial List ................................ 9-2

Quick-Dial numbers ....................... 7-1

Receive Mode ................................ 5-2

EXTERNAL TAD ........................ 5-1

FAX ONLY .................................. 5-1

FAX/TEL ..................................... 5-1

MANUAL .................................... 5-1

Redial/Pause ................................. 6-6

Reducing

long faxes ................................... 5-4

recommended ratios ............... 5-4

Remote Retrieval ........................... 8-3

access code ............................... 8-3

changing the code ...................... 8-3

commands .................................. 8-4

getting your faxes ....................... 8-5

Reports ...........................................9-2

Fax Journal .................................9-2

Journal Period ..........................9-1

Memory Status ............................9-2

Quick-Dial List .............................9-2

Transmission Verification ............9-1

User Settings ...............................9-2

Resolution

fax (Standard, Fine, SuperFine,

Photo) ...................................... S-2

for next fax only ...........................6-5

Ring Delay, setting .........................5-2

Safety instructions .................. vii, 11-4

Setup

Date and Time .............................4-1

Station ID (fax header) ................4-2

Shipping the machine ...................12-8

Speed-Dial ......................................1-4

changing ......................................7-3

dialing ..........................................7-6

storing .........................................7-2

Storing ............................................7-1

TAD (telephone answering device),

external .........................................5-1

connecting ...................................1-8

incoming calls flow chart .............1-9

Receive Mode .............................5-1

with two-line jack .......................1-13

Temporary Cover Page ..................6-7

Text, entering ..................................4-2

special characters .......................4-3

Tone signals on Pulse line ..............7-7

Troubleshooting ............................12-1

error messages on LCD ............12-1

if you are having difficulty

incoming calls ........................12-5

phone line difficulties .............12-4

printing or receiving faxes ......12-4

sending faxes .........................12-5

Two-line phone system .................1-12

I - 4 INDEX

User Settings List ........................... 9-2

Volume, setting

beeper ........................................ 4-3

handset ................................4-4, 4-5

ring ............................................. 4-5

speaker ....................................... 4-4

Warranties ........................................ iii

Canada ..........................................vi

Notice-Disclaimer .......................... iii

USA ...............................................iv

World Wide Web .................................i

REMOTE RETRIEVAL ACCESS CARD R - 1

Remote Retrieval Access Card

If you plan to receive fax messages while away from the fax machine, carrying the

Remote Retrieval Access Card printed below will serve as a convenient reminder of

the retrieval procedures. Simply cut out the card and fold it to fit your wallet or

organizer. Keeping it handy will help you derive the full benefit of the fax machine’s

Forwarding, Paging and Remote Retrieval features.

Using Remote Access Code

Dial your fax number from a telephone or fax machine using

touch tone.

When your fax machine answers, immediately enter your

Remote Access Code (3 digits followed by ).

Your Fax machine signals the kinds of messages received:

1 long beep — Fax messages

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your fax machine when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax messages

3 short beeps — No messages

HANGE

ECEIVE

ODE

Press

9 8

then for TAD:ANSWER MACH., press

FAX ONLY, press

FAX/TEL, press

XIT

EMOTE

PERATION

Press

9 0

HECK

ECEIVING

TATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

R - 2

Press

Menu/Set

"When you are at the machine:"

fax number where you want your fax messages forwarded

followed by .

Program Fax Forwarding Number, press

. Enter the new

Turn Fax Storage ON

press

Turn Fax Storage OFF

press

ETRIEVE A

Press

9 6

then to

Retrieve all faxes, press

then enter the number of remote fax machine, followed by .

After the beep, hang up and wait.

Erase all fax messages, press

Changing Remote Access Code

Enter a three-digit number from 000 to 999.

The cannot be changed.

Press

Menu/Set

Press

Stop/Exit

Remote Commands

HANGE

AGING

ORWARDING

ETTING

Press

9 5

then to Turn feature OFF, press

Select Fax Forwarding, press

Select Paging, press

Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical

specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum

number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of

all the devices does not exceed five.

These machines are made for use in the USA and CANADA only. We cannot recommend

using them overseas because it may violate the Telecommunications Regulations of that

country and the power requirements of your multi-function center may not be compatible

with the power available in foreign countries. Using USA or CANADA models overseas is

at your own risk and may void your warranty.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807–0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

US/CAN

Version B

Brother FAX-565

Product's Documents

User Manual

Specifications

Brother FAX-565 Questions and Answers

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