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24 | TROUBLESHOOTING
TROUBLESHOOTING
ICE AND WATER CONT.
OFFTASTE, ODOR, OR GRAY COLOR
IN THE ICE
New plumbing connections? New
plumbing connections can cause
discolored or off-flavored ice.
Ice stored too long? Discard the ice. Wash
the ice bin. Allow 24 hours for the ice maker
to make new ice.
Odor transfer from food? Use airtight,
moisture-proof packaging to store food.
Are there minerals (such as sulfur) in
the water? A water filter may need to be
installed to remove the minerals.
Is there a water filter installed on the
refrigerator? Gray or dark discoloration in
ice indicates that the water filtration system
needs additional flushing.
THE ICE MAKER WILL NOT OPERATE
PROPERLY
Freezer door closed completely? Close the
door firmly. If it does not close completely,
see “The doors will not close completely.”
Ice bin installed correctly? Be sure the ice
bin is firmly in position.
New installation? Wait 24 hours after ice
maker installation for ice production to
begin. Wait 72 hours for full ice production.
Has other ice been added to the bin? Use
only cubes produced by the current ice
maker.
THE WATER DISPENSER WILL NOT OPERATE
PROPERLY
Is the water pressure at least 30 psi
(207 kPa)? The water pressure to the home
determines the flow from the dispenser.
See the “Water Supply Requirements”
section in the Installation Instructions.
New installation? Flush and fill the water
system.
Water filter installed on the refrigerator?
The filter may be clogged or incorrectly
installed.
Is a reverse osmosis water filtration system
connected to your cold water supply? See
the “Water Supply Requirements” section
in the Installation Instructions.
LIGHTS
THE LIGHTS DO NOT WORK
Is the appliance in Sabbath Mode? See the
“Refrigerator Controls” or “Freezer Controls”
section.
Has the door been open more than
5 minutes? See the “Refrigerator Controls”
or “Freezer Controls” section.
NOTE: The lights in both refrigerator and
freezer are perimeter LEDs which do not need
to be replaced. If the lights do not illuminate
when the door is opened call
1-800-JENNAIR (1-800-536-6247) for
assistance or service.
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