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en Customer service
26
4Customer service
Cu s t o mer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
PDishes
Di s hes
With the “AutoCook” operating mode, you can cook a
wide range of dishes. The appliance selects most
settings for you automatically.
To achieve good results, the cooking compartment
must not be too hot for the type of food you have
selected. If it is, a message will appear on the display.
Allow the cooking compartment to cool down and start
again.
Information on the setting
■ The cooking result depends on the quality of the
food and the type of cookware. For an optimal
cooking result, use food that is in good condition
and chilled meat only.
■ The appliance chooses the optimal heating mode
and the time and temperature setting for you. You
will only be asked to enter the weight. It is not
possible to set weights outside of the intended
weight range.
■ When roasting dishes for which the appliance will
apply the temperature selection for you,
temperatures of up to 300 °C can be saved.
Therefore, make sure that you use cookware that is
sufficiently heat resistant.
■ Information is provided, e.g. on cookware, shelf
position or the addition of liquid when cooking meat.
Some food requires turning or stirring, etc., during
cooking. This is shown on the display shortly after
operation starts. An audible signal will remind you at
the right time.
■ Information on the right kind of cookware to use and
tips and tricks for the preparation can be found at
the end of the instruction manual.
Selecting a dish
The following table shows the corresponding setting
values for the listed dishes.
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Z-Nr:FD:E-Nr:
Type:
Dishes
Chicken, unstuffed
Turkey breast
Pork neck joint, boned
Pot-roasted beef
Joint of veal, marbled
Leg of lamb, boned, medium
Meat loaf made from fresh minced meat
Goulash
Beef olives
Vegetable stew
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