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9 Trouble-shooting
… the vacuum bag is incorrectly sealed
Possible cause Solution
▪ The sealing time set was in-
sufficient for the vacuuming
level selected.
▸ Select the next highest sealing time level.
▪ The vacuum bag is not posi-
tioned correctly on the seal-
ing bar.
▸ Position the vacuum bag correctly.
▪ The vacuum bag is contam-
inated around the sealing
seam.
▸ Clean the sealing area before the process.
▪ The seal pad, located on the
appliance lid, is very worn.
▸ Replace the seal pad.
▪ Repeated vacuuming has
caused the appliance to
overheat.
▸ Allow the appliance to cool down before using
again.
… the appliance lid will not open
Possible cause Solution
▪ The appliance is in opera-
tion.
▸ Wait until the appliance is ventilated at the end of the
process and an acoustic signal is emitted.
▪ Power supply was interrup-
ted.
▸ Reconnect the power supply. The appliance is ventil-
ated.
… noises can be heard during operation
Possible cause Solution
▪ Appliance can make noises
during operation (e.g.
switching and pumping
noises).
▸ Such noise is normal.
… the maintenance button illuminates
Possible cause Solution
▪ The appliance cannot reach
the desired underpressure.
▸ Hold the appliance lid down well when starting the va-
cuum-sealing process.
▸ Check the appliance lid gasket and the contact sur-
face of the gasket and clean if necessary. If the gas-
ket is not lying flat, smooth it out with a finger.
▸ Select a lower vacuuming level, e.g. for food with li-
quid.
▸ If the vacuum bag is protruding from under the appli-
ance lid gasket, position the bag correctly.
▪ The pump output is re-
duced.
▸ Dehumidify the oil in the vacuum pump when the
button illuminates.
20
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