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9 Trouble-shooting
The dehumidifying process takes a maximum of 20 minutes. If the button re-
mains illuminated, the process must be repeated.
It is necessary to wait for one hour between dehumidifying processes as the oil in
the vacuum pump gets hot. During this time, the and buttons are illuminated,
but they cannot be operated.
9 Trouble-shooting
9.1 What to do if …
This section lists faults that can be solved simply by following the instructions given. If
another fault is displayed or the fault cannot be remedied, please call Customer Ser-
vices.
… the appliance is not working
Possible cause Solution
▪ A household fuse or circuit
breaker has tripped due to
an overload.
▸ Replace or switch the fuse back on.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the power
supply.
▸ Check the power supply.
▪ The appliance is faulty. ▸ Call Customer Services.
▪ Repeated vacuuming has
caused the appliance to
overheat.
▸ Allow the appliance to cool down before using again.
▪ The appliance is in a cool-
ing phase between two de-
humidifying processes. Dur-
ing this time, the and
buttons are illuminated, but
they cannot be operated.
▸ Wait one hour before repeating the dehumidifying
process.
… insufficient vacuum in the bag
Possible cause Solution
▪ The vacuuming level selec-
ted was too low for the par-
ticular foodstuff used.
▸ Select the next highest level.
▪ The suction inlet of the va-
cuum pump is obstructed.
▸ Ensure the bag is not obstructing the suction inlet of
the vacuum pump.
▪ The bag is not airtight. ▸ Vacuum seal the food in a new bag, selecting a
higher level for the sealing time if necessary.
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