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49
Troubleshooting
Ice & Water models only
Problem Possible causes What to do
Automatic ice
maker does
notwork.
Ice maker has not been turned
on.
Switch on ice maker, see ‘Using your ice
maker’ section.
Bin is in the wrong way or there
is no bin in place.
Place bin so scoop is on the right side.
Ice bin sits directly under ice maker on
top left side of freezer.
Water supply turned off or not
connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes taste
tainted.
Unsealed packages may be
transmitting odour/taste.
Discard ice cubes and wrap or cover
strong smelling foods.
Interior of freezer needs cleaning. Clean ice storage bin. See ‘Cleaning
Care–Interior’ section.
Poor taste from incoming water. Filter may need changing.
A new filter may need to be installed.
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a colder setting.
(See ‘Operating instructions’ section).
Warm spot on
central door seal.
(French door
models only)
You may feel a warm spot at times
on the central seal between the
two refrigerator doors.
This is perfectly normal and is part of
the normal refrigerator operation.
Wet ice/
iceclumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter cartridge, see ‘Water filter’
section.
Long freezer door openings.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over time.
Gently tap ice with scoop to unstick or,
if large clumps occur, empty ice bin and
make new ice.
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