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41
Customer Care Center, 1-800-898-1879, www.askona.com
SERVICE AND GUARANTEE
LIMITED WARRANTY – RESIDENTIAL
APPLIANCES
ASKO Distribution North America, LLC. (“ASKO”)
warrants to the original purchaser (the “ASKO
Customer”) of the ASKO product (the “ASKO
Product”), who purchased the ASKO Product from
a distributor, dealer, manufacturer’s representative
or other seller who has been authorized by ASKO,
that this ASKO Product is free of defects in materials
and/or workmanship, subject to the terms and
conditions set forth herein. This Limited Warranty
covers parts and labor, except as set forth in this
Limited Warranty. Service must be provided by an
authorized ASKO service company. YOUR SOLE
AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. This Limited Warranty is valid
only when the ASKO Product is used in the country
in which it was purchased. Proof of original purchase
date is required to obtain service under this Limited
Warranty.
Residential ASKO Products Used
Exclusively for Household/Personal
Purposes:
Two (2) Years limited Warranty – Any warranty
service claims for residential ASKO Products must
be fi led with ASKO within two (2) years from date of
purchase. Service will be provided during normal
business hours.
Residential ASKO Products Not Used Exclusively
for Household/Personal Purposes or used
Commercially or used in Marine, Mobile or
Aeronautical Applications:
One (1) Year limited Warranty – Any warranty service
claims for ASKO Products not used exclusively for
household and personal use, or used commercially
or used in marine, mobile, or aeronautical
applications must be fi led with ASKO within one (1)
year from date of purchase. Service will be provided
during normal business hours.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if the ASKO
Product is used in a manner that is inconsistent
with published user or operator instructions and/
or installation instructions.
2. Service calls to correct the installation of the
ASKO Product, to instruct you on how to use the
ASKO Product, to replace or repair house fuses,
or to correct house wiring or plumbing.
3. Consumable items and parts, such as fi lters.
4. Damage resulting from accident, alteration,
misuse, abuse, negligence, fi re, fl ood, acts
of God, improper use, improper installation,
installation not in accordance with electrical or
plumbing codes, or use of products not approved
by ASKO, as well as any attempted repair by
other than authorized ASKO service companies.
5. Cosmetic damage, including scratches, dents,
chips or other damage to the fi nish of the
ASKO Product, unless such damage results
from defects in materials or workmanship and
is reported to ASKO within 5 days from date of
purchase.
6. Pickup and delivery. The ASKO Product is
intended to be repaired in your home.
7. Repairs to parts or systems resulting from
unauthorized modifi cations made to the ASKO
Product.
8. Expenses for travel and transportation for product
service if the ASKO Product is located in a remote
area where service by an authorized ASKO
service company is not available.
9. The removal and reinstallation of the ASKO
Product if it is installed in an inaccessible location
or is not installed in accordance with ASKO’s
published installation instructions.
10. Replacement parts or repair labor on ASKO
Products with original model/serial numbers that
have been removed, altered or cannot be easily
determined.
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