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38
Customer Care Center, 1-800-898-1879, www.askona.com
Problem/error Cause What to do?
Laundry not dried
or drying takes too
long.
• Filters are not clean. • Clean the filters (see chapter "CLEANING AND
MAINTENANCE").
• Dryer is placed in a closed
room; room that is too cold; or
room that is too small and the
air overheats as a result.
• Make sure there is adequate supply of fresh air
to the dryer; for example, open the door and/or
window.
• Check if the temperature in the room where the
dryer is installed is too high or too low.
• Laundry was not sufficiently
wrung or spun.
• If the load is still wet after completed drying cycle,
an appropriate drying program should be run
again (after cleaning filters).
• Amount of laundry dried in
the appliance is too large or
insufficient.
• Use a suitable program or extra functions.
• Laundry (such as bedding)
gets tangled.
• Close the buttons or zippers on the laundry before
drying. Select a suitable program (e.g. the bedding
program).
• After the drying process, loosen the laundry and
select an additional drying program (e.g. timed
drying program).
Unevenly dried
laundry.
• Laundry of varying types and
thickness, and excessive
amount of laundry.
• Make sure you have sorted the laundry by type
and thickness, whether you have added a suitable
amount of laundry to the drum, and whether you
have selected a suitable program.
A slight hitting
noise appears.
• If the dryer is out of use for
a long period of time, the
same points of load-bearing
elements or components
are under stress for a long
time, causing temporary
deformation.
• The noise will subside without any intervention.
The door opens
during drying.
• Excessive load on the door
(too much laundry in the
drum).
• Reduce the amount of laundry.
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