Loading ...
Loading ...
Loading ...
en-us
18
Ice maker
Customer service
If required, we recommend that you have the door hinges
changed over by our customer service. You can find out
the costs for changing over the door hinges from your
customer service.
Before you call customer service, see the chapter
Rectifying minor faults yourself.
After checking according to the chapter Rectifying minor
faults yourself, additional help can be requested by
calling the Bosch Customer Support Center, 1-800-944-
2904 (toll-free), from anywhere in the United States.
In Canada contact your Bosch customer service or call
1-800-944-2904.
Write down the following information about your
appliance so that you have it ready and can get better
assistance if you require support from customer service.
Fault Possible cause Remedial action
The ice maker doesn’t
work.
Ice maker is not connected
to the mains supply.
Call customer service.
Ice maker does not contain any
fresh water.
Ensure that the water is properly connected.
The freezer compartment tempera-
ture is too warm.
Check freezer compartment temperature and,
if required, set slightly colder.
The ice maker doesn't work. The water supply is switched off. Turn the water supply on.
The ice maker is switched off Switch on the ice maker.
The fill level gauge (metal hook) is
blocked.
Remove the blockage.
Ice cubes are watery.
Ice cubes have melted.
Remove the ice cube container, empty and rub
dry.
Freezer compartment door is open. Close the door.
Power failure. Check whether the power is on.
Ice cubes in the ice cube
container stick together.
Normal behavior for longer storage
periods.
Remove the ice cubes.
The ice cubes are too
small.
Water pressure too low. Ensure the minimum pressure of 29 psi (2 bar).
Dealer’s name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type
Loading ...
Loading ...
Loading ...