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41
EN
Symptoms Reason Solution
Washing
machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
• Make sure plug fits tightly in wall
outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
problem is a circuit overload, have it
corrected by a qualified electrician.
Water supply tap is not turned on. • Turn on water supply tap.
Washing
machine will not
spin
Check that the door is firmly shut.
• Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a
few moments before the washing
machine begins to spin. The door
must be locked before spin can be
achieved. Add 1 or 2 similar items to
help balance the load. Rearrange
load to allow proper spinning.
Door does not
open
Once washing machine has started,
the door cannot be opened for
safety reasons.
• Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns
off.
Wash cycle time
delayed
If an imbalance is detected or if the
suds removing feature operates, the
wash time will increase.
• This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
Fabric softener
overflow
Too much softener may cause an
overflow.
• Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Softener
dispensed too
early
Too much softener may cause it to
dispense prematurely.
• Follow the guidelines provided by the
detergent manufacturer.
• Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
A shortage alert
appears even
after you filled
the dispensers
for the detergent
and softener.
Are all the feet resting firmly on the
ground and is the machine leveled?
• Make sure that all four feet are
stable and that the machine is level.
Did you supplement the detergent
and softener before you got the
shortage notification?
• When a washing programme has
ended, the washing machine detects
whether it is necessary to refill the
detergent. Therefore, no alarm
appears until the next refill sensing
check.
The buttons may
not function
properly.
The button cannot be recognized
when the door is open.
• Press again after closing the door.
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