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28
49-88060
Problem Possible Cause What To Do
Display goes blank A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See
the Special Features section.
Power outage, clock
flashes
Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the Clear/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section.
Strong odor An odor from the insulation around
the inside of the oven is normal for
the first few times the oven is used.
This is temporary and will go away after several
uses or a self-clean cycle.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
No. The inner oven glass is coated
with a heat barrier to reflect the heat
back into the oven to prevent heat
loss and keep the outer door cool
while baking.
This is normal. Under certain light or angles, you
may see this tint or rainbow color.
Sometimes the oven takes
longer to preheat to the
same temperature
Cookware or food in oven. The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Number of racks in oven. Adding more racks to the oven will cause the oven
to take longer to preheat. Remove some racks.
Display flashes Power failure. Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not touched
properly.
The Broil Hi/Lo and Bake pads must be touched
at the same time and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake
temperature or cleaning time.
Touch the Bake pad and desired temperature or
the Self Clean pad and desired clean time.
Oven racks are difficult to
slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in
See the Care and cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of racks
or amount of food being cooked
increases, the amount of visible
steam will increase.
This is normal.
Excessive condensation in
the drawer
Liquid in drawer. Remove liquid.
Uncovered foods. Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
TROUBLESHOOTING TIPS
Troubleshooting tips (Cont.) ... Before you call for service
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