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22
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature
if possible, depending on your load.
Liquid chlorine bleach not used in bleach
compartment.
Use only liquid chlorine bleach in the bleach compartment.
Water in dispenser after cycle has
finished.
It is normal for small amounts of water to remain in dispenser at
the end of the cycle.
Single-dose laundry packet
not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer’s instructions to avoid damage to your garments.
Cycle time changes or cycle
time too long
Normal washer operation. The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load. The options you
select will also affect the cycle times.
Excessive suds in washer. When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the original
cycle.
Load may be out of balance. When load unbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Not using correct cycle for load type. The Rapid Wash cycle is designed for smaller load sizes
(2–4 items) of lightly soiled garments. If larger loads are
washed in this cycle, cycle time will be increased.
When using the Rapid Wash or Delicates cycles, you should
wash small loads. This ensures a gentle wash for your garments
without increasing cycle times.
The controls are not
responding
Control Lock is on. Touch and hold CONTROL LOCK for 3 seconds to turn off
Control Lock. For each second CONTROL LOCK is held down,
the display will count down one second: you will see “3,” then
“2,” then “1.”
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