2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
17 Battery
20 SIM or USIM card (nano-SIM card)
(SM-T825, SM-T825Y, SM-T827)
23 Memory card (microSD card)
26 Turning the device on and off
27 Initial setup
28 Samsung account
30 Transferring data from your previous
device (Smart Switch)
32 Understanding the screen
43 Notification panel
45 Entering text
Apps and features
48 Installing or uninstalling apps
50 S Pen features
61 Phone (SM-T825, SM-T825Y)
66 Contacts
70 Messages (SM-T825, SM-T825Y,
SM-T827)
73 Internet
75 Email
76 Camera
87 Gallery
93 Multi window
96 Game Launcher
98 Samsung Notes
103 PENUP (SM-T825, SM-T825Y,
SM-T827)
109 Calendar
111 Samsung Flow
113 My Files
113 Clock
115 Calculator
116 Sharing content
117 Google apps
Table of Contents
3
Appendix
154 Troubleshooting
160 Removing the battery
Settings
119 Introduction
119 Connections
121 Wi-Fi
123 Bluetooth
125 Data saver (SM-T825, SM-T825Y,
SM-T827)
125 Mobile Hotspot and Tethering
(SM-T825, SM-T825Y, SM-T827)
126 More connection settings
129 Sounds and vibration
129 Dolby Atmos (surround sound)
130 Notifications
130 Display
131 Blue light filter
132 Wallpaper
132 Lock screen
133 Biometrics and security
134 Fingerprint recognition
138 Secure Folder
143 Accounts and backup
144 Users (SM-T820, SM-T827)
146 Samsung Cloud
147 Google
148 Advanced features
149 Device care
151 Apps
151 General management
152 Accessibility
152 Software update
153 User manual
153 About tablet
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan.
For large data transfers, it is recommended to use the Wi-Fi feature. (SM-T825, SM-T825Y,
SM-T827)
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the
Settings
app and
tap
About tablet
→
Status
.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About tablet
→
Regulatory
information
.
Basics
6
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
Basics
7
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Basics
8
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Basics
9
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
10
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
11
Device layout
Back key
Multipurpose jack (USB Type-C)
Front camera
Power key
Volume key
Microphone
Microphone
Speaker
Touchscreen
Recents key
Home key (Fingerprint
recognition sensor)
Speaker
Headset jack
Light sensor
SIM card / Memory card tray
Basics
12
Main antenna
Keyboard dock port
Rear camera
Speaker
Speaker
Flash
GPS antenna
The device and the Keyboard Cover (sold separately) contain magnets. The American
Heart Association (US) and the Medicines and Healthcare Products Regulatory
Agency (UK) both warn that magnets can affect the operation of implanted
pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical
devices (collectively, “Medical Device”) within the range of 15 cm (6 inches). If you are
a user of any of these Medical Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD
COVER (SOLD SEPARATELY) UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
•
Do not store your device and the Keyboard Cover (sold separately) near magnetic
fields. Magnetic stripe cards, including credit cards, phone cards, passbooks, and
boarding passes, may be damaged by magnetic fields.
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
Basics
13
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection (SM-T825,
SM-T825Y, SM-T827)
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
Keys
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Recents
•
Tap to open the list of recent apps.
Home
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
Google Assistant
.
Back
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
Volume
•
Press to adjust the device volume.
Basics
14
S Pen
S Pen button
S Pen clip
S Pen nib
Tweezers
Name Functions
S Pen nib
•
Use the S Pen to write, draw, or perform touch actions on the
screen. The Recents key and the Back key can be used with the
S Pen.
•
Hover the S Pen over items on the screen to access additional
S Pen features, such as the Air view feature.
S Pen button
•
Hover the S Pen over the screen and press the S Pen button to
display the Air command features.
•
While pressing and holding the S Pen button, drag the S Pen over
items to select them.
Tweezers
•
Remove the S Pen nib with the tweezers when replacing the nib.
Basics
15
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1
Firmly hold the nib with the tweezers and remove it.
2
Insert a new nib into the S Pen.
Basics
16
Be careful not to pinch your fingers with the tweezers.
•
Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
•
Do not press the nib excessively when inserting the nib into the S Pen.
•
Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
•
Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.
•
Do not hard press on the screen with the S Pen. The pen nib may be deformed.
•
The S Pen may not be attached firmly if you clip it on the objects that are too thick
or too thin.
•
If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.
•
The Recents key and the Back key can be used with the S Pen.
•
For more information about the S Pen, visit the Samsung website.
•
If the S Pen is not working properly, take it to a Samsung Service Centre.
Basics
17
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
Connect the USB cable to the USB power adaptor.
2
Plug the USB cable into the device’s multipurpose jack.
Basics
18
3
Plug the USB power adaptor into an electric socket.
4
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
Basics
19
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the
icon appears on the screen.
If the fast charging feature is not activated, launch the
Settings
app, tap
Device care
→
Battery
→
→
Settings
, and then tap the
Fast cable charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
Basics
20
SIM or USIM card (nano-SIM card) (SM-T825,
SM-T825Y, SM-T827)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
Basics
21
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
3
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
4
Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation
Nano-SIM card
microSD card
Basics
22
Removing the SIM or USIM card
1
Insert the ejection pin into the hole on the tray to loosen the tray.
2
Pull out the tray gently from the tray slot.
3
Remove the SIM or USIM card.
4
Insert the tray back into the tray slot.
Basics
23
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
24
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
Basics
25
3
Place a memory card on the tray with the gold-coloured contacts facing downwards.
4
Gently press the memory card into the tray to secure it.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Unmount
.
1
Insert the ejection pin into the hole on the tray to loosen the tray.
2
Pull out the tray gently from the tray slot.
3
Remove the memory card.
4
Insert the tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
→
Storage settings
→
SD
card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Basics
26
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
•
If your device is frozen and unresponsive, press and hold the Power key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
•
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Restarting the device
To restart the device, press and hold the Power key, and then tap
Restart
.
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
Basics
27
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1
Turn on the device.
2
Select your preferred device language and select .
Select a language.
3
Read and agree to the terms and conditions and tap
Next
.
4
Get your content from a previous device.
5
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Basics
28
6
Follow the on-screen instructions to proceed the initial setup.
7
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
Not now
.
8
If the recommended apps screen appears, select apps you want and download them.
9
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
10
Tap
Finish
to complete the initial setup.
The Home screen will appear.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
→
Accounts
→
Samsung account
→
→
Help
.
Basics
29
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2
Tap
Create account
.
3
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2
Enter your Samsung account ID and password and tap
Sign in
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
3
Read and agree to the terms and conditions and tap
Next
to finish registering your
Samsung account.
Basics
30
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2
Tap
Samsung account
→
→
Remove account
.
3
Tap
Remove
, enter your Samsung account password, and then tap
OK
.
Transferring data from your previous device
(Smart Switch)
Connect with your previous device via Smart Switch to transfer data.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On the previous device, launch Smart Switch.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2
On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3
Place the devices near each other.
Basics
31
4
On the previous device, tap
Send data
→
Wireless
.
5
On the previous device, select an item to transfer and tap
Send
.
6
On your device, tap
Receive
.
7
Follow the on-screen instructions to transfer data from your previous device.
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1
Transfer data from your previous device to external storage.
2
Insert or connect the external storage device to your device.
3
On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4
Follow the on-screen instructions to transfer data from external storage.
Basics
32
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers or the S Pen when you use the touchscreen.
Tapping
Tap the screen.
Basics
33
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
Double-tapping
Double-tap the screen.
Basics
34
Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
Basics
35
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Favourite apps
Screen indicators
Basics
36
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, press the Home key or the Back key.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap
Home screen settings
, and
then tap the
Apps button
switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
Basics
37
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Enter folder name
and enter a
folder name.
•
Adding more apps
Tap
Add apps
on the folder. Tick the apps to add and tap
Add
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
38
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the Home screen settings.
Basics
39
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
Call-related features are not supported on some models.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Basics
40
Icon Meaning
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or the Home key to turn on the screen.
Locked screen
Basics
41
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
Basics
42
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press and hold the Volume Down key and the Power key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
Air command capture: Hover the S Pen over the screen and press the S Pen button to
open the Air command panel, and then tap
Screen write
. Refer to Screen write for more
information.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap
, the screen will automatically scroll down and more content
will be captured.
•
: Crop a portion from the screenshot. The cropped area will be saved in
Gallery
.
•
: Write or draw on the screenshot.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
, and then tap the
Smart capture
switch to activate it.
Basics
43
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details
and perform various actions.
Clear all notifications.
Launch Settings.
Search for content or apps
stored on your device.
(SM-T825, SM-T825Y, SM-T827)
Access the notification
settings.
Quick setting buttons
Basics
44
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
45
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Move the cursor.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Additional keyboard functions
Enter a space.
View more keyboard
functions.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
, and then select the languages
to use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Basics
46
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap
.
•
: Enter emoticons.
•
: Enter stickers.
•
: Attach animated GIFs. (SM-T820, SM-T825)
•
: Create a live message. Instead of a text message, record your actions while
handwriting or drawing a message and save it as an animated file.
•
: Switch to handwriting mode.
View information about
editing handwriting.
Switch to the standard
keyboard.
You can quickly switch to handwriting mode by hovering the S Pen over the text
field and tapping
. If this feature is not activated, launch the
Settings
app,
tap
Advanced features
→
S Pen
, and then tap the
Direct pen input
switch to
activate it.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Add an item from the clipboard.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
Basics
47
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
48
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
49
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
Allow
on the pop-up window to grant permissions to the
app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
50
S Pen features
Air command
Air command is a menu that provides S Pen features and quick access to frequently used
apps.
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
You can also tap the Air command icon with the S Pen.
Drag upwards or downwards on the Air command panel and select a function or app you
want.
Create note
Smart select
View all notes
Screen write
Air command icon
S Pen settings
Translate
PENUP (SM-T825, SM-T825Y,
SM-T827)
Live message
Apps and features
51
Adding shortcuts to the Air command panel
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap
and select apps or functions to open from the panel.
Alternatively, open the Air command panel and tap
→
Shortcuts
.
S Pen features
Activate various S Pen features from the Air command panel. The shortcuts that do not
appear on the panel by default can be added by using the Add shortcuts feature.
•
Create note
: Create notes easily in a pop-up window without launching the
Samsung
Notes
app. Refer to Create note for more information.
•
View all notes
: View all notes in the
Samsung Notes
app.
•
Smart select
: Use the S Pen to select an area and perform actions, such as sharing or
saving. Refer to Smart select for more information.
•
Screen write
: Capture screenshots to write or draw on them or crop an area from the
captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to Screen write for more information.
•
Live message
: Instead of text message, create and send a unique message by recording
your actions while handwriting or drawing a live message and saving it as an animated
file.
•
Translate
: Hover the S Pen over a word to translate it. Refer to Translate for more
information.
•
PENUP
: Post your artwork, view others’ artwork, and get useful drawing tips. Refer
to PENUP (SM-T825, SM-T825Y, SM-T827) for more information. (SM-T825, SM-T825Y,
SM-T827)
•
Magnify
: Hover the S Pen over an area of the screen to enlarge it.
•
Glance
: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open
the app in full screen view.
•
Colouring
: Add colours to images provided by PENUP using the S Pen. (SM-T825,
SM-T825Y, SM-T827)
•
Add shortcuts
: Add shortcuts to frequently used apps to the Air command panel.
Apps and features
52
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag
to a new location.
If the Air command icon does not appear on the screen, launch the
Settings
app, tap
Advanced features
→
S Pen
, and then tap the
Floating icon
switch to activate it.
Create note
Create notes easily in a pop-up window without launching the
Samsung Notes
app.
1
Open the Air command panel and tap
Create note
. Alternatively, double-tap the screen
while pressing and holding the S Pen button.
The note screen will appear as a pop-up window.
2
Create a note using the S Pen.
Undo
Redo
Eraser
Pen
3
When you are finished composing the note, tap
Save
.
The note will be saved in
Samsung Notes
.
Apps and features
53
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.
1
When there is content you want to capture, such as a part of an image, open the Air
command panel and tap
Smart select
.
2
Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
To pin the selected area at the top of the screen, tap
, select the area and then tap
Pin
to screen
.
3
Select an option to use with the selected area.
•
Extract text
: Extract text from the selected area.
•
: Automatically changes the appearance of the selected area.
•
: Write or draw on the selected area.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
Apps and features
54
Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.
1
When there is content you want to capture during video playback, open the Air
command panel and tap
Smart select
.
2
On the toolbar, tap .
3
Adjust the position and size of the capturing area.
Drag a corner of the
frame to resize.
Select a quality.
Adjust the position.
4
Tap
Record
to start capturing.
•
Before capturing a video, make sure that the video is playing.
•
The maximum duration you can capture an area of the video for will be displayed
on the screen.
•
When capturing an area from a video, its sound will not be recorded.
5
Tap
Stop
to stop capturing.
6
Select an option to use with the selected area.
•
: Write or draw on the selected area. Tap to view the result before saving the file.
•
: Share the selected area with others.
•
: Save the selected area in
Gallery
.
Apps and features
55
Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.
It is not possible to capture a screenshot while using some apps.
1
When there is content you want to capture, open the Air command panel and tap
Screen
write
.
The current screen is automatically captured and the editing toolbar appears.
2
If you capture the content on an elongated page, such as a webpage, tap
Scroll capture
to capture the hidden content. Tap
Capture more
repeatedly until screen capture is
complete, and then tap
Done
.
3
Write a memo on the screenshot.
Crop
Pen
Undo
Redo
4
Select an option to use with the screenshot.
•
Save
: Save the screenshot in
Gallery
.
•
Share
: Share the screenshot with others.
Apps and features
56
Translate
Hover the S Pen over the text you want to translate. The units included in the text will also be
converted.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
This feature does not support some languages.
•
This feature is available only when detectable text is on the screen.
1
When there is text you want to translate, open the Air command panel and tap
Translate
.
2
Select the languages on the translator panel at the top of the screen.
You can change the text between words and sentences by tapping
or .
3
Hover the S Pen over the text you want to translate or the unit you want to convert.
The translated text will appear above the original text. To listen to the pronunciation of
the original text, tap
.
The icon may not appear depending on the language you select.
Text selecting
granularity (word
or sentence)
Select languages.
Translation result
4
To close the translator, tap on the translator panel.
Apps and features
57
Air view
Hover the S Pen over an item on the screen to preview content or view information in a pop-
up window.
In some apps, Action buttons will be displayed on the preview window.
Action buttons
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
, and then tap the
Air view
switch to activate it.
Apps and features
58
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
Apps and features
59
Direct pen input
Fill in forms and write messages using your handwriting with the S Pen.
1
Hover the S Pen over a text field.
2
Tap to open the handwriting field.
3
Write with the S Pen.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
→
Direct pen input
, and then tap the switch to activate it.
Apps and features
60
Screen off memo
You can quickly create memos by writing on the screen without turning on it.
If this feature is not activated, launch the
Settings
app, tap
Advanced features
→
S
Pen
, and then tap the
Screen off memo
switch to activate it.
Creating a screen off memo
1
When the screen is off, hover the S Pen over the screen and press the S Pen button.
2
Write or draw a memo.
To extend the page, tap
.
3
To save the memo, tap
Save in Notes
. The memo will be saved to
Samsung Notes
→
→
Screen off memo
.
Apps and features
61
Phone (SM-T825, SM-T825Y)
Introduction
Make or answer voice and video calls.
Making calls
1
Launch the
Phone
app and tap
Keypad
.
2
Enter a phone number.
3
Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Add the number to the
contacts list.
Apps and features
62
Making calls from call logs or contacts list
Tap
Recents
or
Contacts
, and then swipe to the right on a contact or a phone number to
make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
Keypad
or
Contacts
→
→
Speed dial numbers
, select a
speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1
Launch the
Phone
app and tap
Keypad
.
2
Tap and hold 0 until the + sign appears.
3
Enter the country code, area code, and phone number, and then tap .
Apps and features
63
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards. If
the
Add reminder
switch is activated, a reminder will be saved to alert you of the rejected call
one hour later.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1
Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2
Tap
Recents
or
Contacts
, select contacts, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap
.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
64
Options during calls
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Message
: Send a message.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Hold call
: Hold a call. Tap
Resume call
to retrieve the held call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
Apps and features
65
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1
Launch the
Phone
app and tap
Keypad
.
2
Enter the number.
3
Tap
Add to Contacts
.
4
Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1
Launch the
Phone
app and tap
Recents
.
2
Tap a phone number
→
Add
.
3
Tap
Create contact
to create a new contact, or tap
Update existing
to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1
Launch the
Phone
app and tap
Recents
.
2
Tap the contact.
3
Tap
Add tag
, enter a tag, and then tap
Add
.
When a call comes from that number, the tag will show under the number.
Apps and features
66
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
Launch the
Contacts
app and tap .
2
Select a storage location and tap
Select
.
3
Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4
Tap
Save
.
Apps and features
67
Importing contacts
Add contacts by importing them from other storages to your device.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Import/export contacts
→
Import
.
2
Select a storage location to import contacts from.
3
Tick VCF files or contacts to import and tap
Done
.
4
Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2
Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Apps and features
68
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
This feature may not be available depending on the model.
•
: Compose a message.
This feature may not be available depending on the model.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1
Launch the
Contacts
app and tap
→
Share
.
2
Select contacts and tap
Share
.
3
Select a sharing method.
Apps and features
69
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2
Tick contacts and tap
Merge
.
Deleting contacts
1
Launch the
Contacts
app and tap
→
Delete
.
2
Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
Apps and features
70
Messages (SM-T825, SM-T825Y, SM-T827)
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
Launch the
Messages
app and tap .
2
Add recipients and enter a message.
To record and send a voice message, tap and hold
, say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Enter recipients.
Enter a message.
Enter stickers.
Attach files.
Recipient
Send the message.
3
Tap to send the message.
Apps and features
71
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
Launch the
Messages
app and tap
Conversations
.
2
On the messages list, select a contact.
3
View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap .
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2
Tap
Inbox
and select a contact. Or, tap
Contacts
, select contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter number
and tap .
Apps and features
72
Setting the message notification
You can change notification sound, display options, and more.
1
Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2
Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1
Launch the
Messages
app and tap
Conversations
.
2
On the messages list, select a contact.
3
Tap and hold a message, tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4
Tap
Delete
.
Apps and features
73
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
Launch the
Internet
app.
2
Tap the address field.
3
Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Open the homepage.
Move between pages.
Close the tab.
Open a new tab.
Access additional options.
Refresh the current webpage.
Apps and features
74
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
Tap
→
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Secret mode settings
→
Change password
.
To set your registered biometric data as the lock method along with the password, tap the
Fingerprints
switch to activate it. Refer to Fingerprint recognition for more information about
using your biometric data.
Deactivating secret mode
Tap
→
Turn off Secret mode
.
Apps and features
75
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1
Launch the
Email
app.
2
On the list, select an email service or tap
Other
.
3
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1
Tap to compose an email.
2
Add recipients and enter a subject line and text.
3
Tap to send the email.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
Apps and features
76
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Launch the
Camera
app.
•
Some methods may not be available depending on the region or service provider.
•
If photos you take appear blurry, clean the camera lens and try again.
Basic shooting
Taking photos or recording videos
1
On the shooting modes list, tap
Photo
or
Video
.
2
Tap the image on the preview screen where the camera should focus.
Apps and features
77
3
Tap to take a photo or tap to record a video.
Camera settings
Take a photo.
Switch between the
front and rear cameras.
Shooting modes
Current mode
Preview thumbnail
Options for current
shooting mode
Stickers list
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag
on the adjustment bar towards or .
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
.
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
Apps and features
78
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
Zooming features are available only when using the rear camera.
•
The 2x optical zoom may not work in low-light environments.
Using the focus and exposure features
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Photo
or
Pro
modes.
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
You can edit the shooting modes list. On the preview screen, tap
→
Camera
modes
→
Edit modes
. Alternatively, tap and hold the shooting modes list on the
preview screen.
Photo mode
The camera adjusts the shooting options automatically based on the surroundings to capture
photos easily.
On the shooting modes list, tap
Photo
.
To take self-portraits with the front camera, swipe upwards or downwards, or tap
to switch
to the front camera.
Apps and features
79
Applying beauty effects
You can select a filter effect and also modify your facial features, such as your skin tone or face
shape, before taking a self-portrait.
1
On the preview screen, tap
.
2
Select a filter effect or beauty effects and take a photo.
Video mode
The camera adjusts the shooting options automatically based on the surroundings to record
videos easily.
On the shooting modes list, tap
Video
.
Food mode
Take photos of food with more vibrant colors.
1
On the shooting modes list, tap
Food
.
2
Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3
Tap and drag the adjustment bar to adjust the color tone.
4
Tap to take a photo.
Apps and features
80
Virtual shot mode
Take a series of photos while circling a subject to create a view of the subject from multi
angles. You can view the subject from different angles by dragging your finger left or right on
the photo.
1
On the shooting modes list, tap
Virtual shot
.
2
Place a subject in the center of the preview screen and tap .
3
Move the device around the subject slowly in one direction to take more photos.
When the arrow becomes completely yellow or when you stop circling the subject, the
device will automatically stop taking photos.
Viewing virtual shot photos
1
On the preview screen, tap the preview thumbnail.
2
Tap
View virtual shot
.
3
Drag your finger left or right on the screen, or slowly swivel the device left or right to view
the subject from different angles.
Apps and features
81
HDR mode
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap
HDR
.
Without effect With effect
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
Continuous shot
.
Tap and hold
to take several photos continuously.
Apps and features
82
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
Pro
. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1
On the shooting modes list, tap
Hyperlapse
.
2
Tap and select a frame rate option.
If you set the frame rate to
Auto
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
3
Tap to start recording.
4
Tap to finish recording.
5
On the preview screen, tap the preview thumbnail and tap
Play hyperlapse
to view the
video.
Apps and features
83
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
Panorama
.
2
Tap and move the device slowly in one direction.
3
Tap
to stop taking photos.
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
Wide selfie
.
3
Face the front camera lens.
4
Tap
to take a photo.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
Apps and features
84
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply beauty effects or a filter effect.
•
: Select an aspect ratio for videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Apps and features
85
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Pictures
•
Rear picture size
: Select a resolution for photos you want to take with the rear camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
•
Front picture size
: Select a resolution for photos you want to take with the front camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
High efficiency video
: Activate the High efficiency video feature, you can record videos
in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as
compressed files to conserve the device’s memory.
You cannot play the HEVC videos on other devices or share them online.
•
Video stabilization
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
Apps and features
86
Useful features
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Camera modes
: View available shooting modes or edit the shooting modes list.
•
Shooting methods
: Select a shooting method for taking a photo or recording a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Quick review
: Set the device to show photos after capturing them.
•
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
•
Pictures as previewed (Selfie)
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. (SM-T825, SM-T825Y,
SM-T827)
•
About Camera
: View the Camera app version and legal information.
Apps and features
87
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1
Launch the
Gallery
app and tap
Pictures
.
2
Select an image.
Access additional options.
Delete the image.
Share the image with others.
Modify the image.
Image and video preview
thumbnails
Add the image to favourites.
You can create an animated GIF or collage from multiple images. On the list, tap
→
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types,
locations, or documents.
To search for images by entering keywords, tap the search field.
Apps and features
88
Viewing videos
1
Launch the
Gallery
app and tap
Pictures
.
2
Select a video to play.
3
Tap
Play video
to play the video.
Lock the playback
screen.
Skip to the previous
video. Tap and hold to
rewind.
Switch to the pop-up
video player.
Capture the current
screen.
Rewind or fast-forward
by dragging the bar.
Create an animated GIF.
Access additional
options.
Display your videos.
Rotate the screen
Skip to the next video.
Tap and hold to
fast-forward.
Pause and resume
playback.
Change screen ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
89
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
People
information
Auto created
content
Tags
Edit information.
Apps and features
90
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1
Launch the
Gallery
app and tap
Albums
.
2
Tap
→
Hide or unhide albums
.
3
Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1
Launch the
Gallery
app and tap
Stories
.
2
Tap
→
Create story
.
3
Enter a title for the story and tap
Create
.
4
Tick images or videos to include in the story and tap
Done
.
Apps and features
91
To add images or videos to a story, select a story and tap
→
Add
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Deleting stories
1
Launch the
Gallery
app and tap
Stories
.
2
Tap and hold a story to delete, and tap
Delete
.
Sharing albums
Create albums and share them with your family and friends saved in your contacts. They can
view shared albums on devices signed in to their Samsung account, such as smartphones,
TVs, or refrigerators.
•
To use this feature, your phone number must be verified. (SM-T825, SM-T825Y,
SM-T827)
•
To use this feature, you must register and sign in to your Samsung account.
•
You may incur additional charges when sharing files via the mobile network.
(SM-T825, SM-T825Y, SM-T827)
Creating albums to share
1
Launch the
Gallery
app and tap
Shared
.
2
Tap
Create shared album
.
When using this feature for the first time, you must first agree to the terms and conditions
of Samsung Social.
3
Enter a title for the album and tap
Create
.
4
Select a group to share with.
5
Tap
OK
.
The recipients will receive a notification.
Apps and features
92
Adding images or videos to an album
1
Launch the
Gallery
app and tap
Shared
.
2
Select an album to add images or videos.
3
Tap and tick images or videos to add.
4
Tap
Done
.
Syncing images and videos with Samsung Cloud
When you sync your
Gallery
app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery
app and from other devices.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Sync with Samsung Cloud
switch to activate it. The
Gallery
app and Samsung Cloud will be synced.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1
On the Gallery screen, tap and hold an image or a video to delete.
2
Tick the images or videos to delete.
3
Tap
Delete
.
Apps and features
93
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Split screen view
1
Press the Recents key to open the list of recently used apps.
2
Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
Apps and features
94
3
On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, press the Home key or the Back key
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Apps and features
95
Pop-up view
1
Press the Recents key to open the list of recently used apps.
2
Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Minimise the
window.
Close the app.
Maximise the
window.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
96
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
View your gameplay
information.
Downloaded apps.
Open games with or without
sound.
Change the performance
mode.
Access additional options.
Using Game Launcher
1
Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2
Tap a game from the games list.
To find more games, swipe to the left on the screen.
Games downloaded from
Play Store
and
Galaxy Apps
will be automatically shown
on the game launcher screen. If you cannot see your games, tap
→
Add apps
.
Apps and features
97
Removing a game from Game Launcher
Tap and hold a game and tap
Remove from Game Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap , and then drag the bar to select the mode you want.
•
Focus on power saving
: This saves battery power while playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
To change the settings for each game, tick the
Settings for each game
and tap
Apply
.
Battery power efficiency may vary by game.
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens.
Launch the
Settings
app, tap
Advanced features
, and then tap the
Game Tools
switch to
activate it.
While playing a game, tap
to display the game tools.
To move the icon, tap
and drag it to a new location.
Available options may vary depending on the game.
•
Calls and notifications
: Set how to display incoming calls and notifications during
games. Refer to Setting how to display incoming calls and notifications during games for
more information.
•
Block during game
: Lock some features during games.
•
Advanced game features
: Set additional features.
Apps and features
98
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
•
Record
: Record your game sessions. To stop recording, tap
Tap to stop recording.
on the
notification panel.
Setting how to display incoming calls and notifications during games
You can enjoy your games without being disturbed even when you receive a call or
notification.
Tap
→
Calls and notifications
and select an option to activate it.
•
Minimised caller notifications
: A small notification will appear at the top of the screen
when you receive a call during games. (SM-T825, SM-T825Y)
•
Don’t display notifications
: Only display notifications from some apps or emergency
notifications during games.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
Launch the
Samsung Notes
app and tap
.
2
Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert an image or a voice
recording.
3
When you are finished composing the note, tap
Save
.
Apps and features
99
Composing notes with handwriting
On the note composer screen, tap
Pen
to write or draw with the S Pen.
Pen
Redo
Easy writing pad
Eraser
Select and edit.
Undo
Changing the pen settings
When writing or drawing on the screen, tap to change the pen type, line thickness, or pen
colour.
Select colour sets to show.
Change the pen colour.
Change the pen type.
Change the line thickness.
Select a new colour using the
colour picker.
Apps and features
100
Using the eraser
When you want to erase handwriting from a note, tap and select an area to erase.
Alternatively, select an area while pressing and holding the S Pen button.
To change the eraser type, tap
once more.
•
Erase by line
: Erase the line you select.
•
Erase by area
: Erase only the area you select. You can adjust the size of the eraser by
dragging the size adjustment bar.
•
Erase all
: Clear the note.
Even with a smaller eraser, you may still not be able to precisely erase the intended
part.
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, resizing, or
transforming.
1
When there is handwriting on the note, tap .
To change the shape of the selection, tap
once more.
2
Tap or draw a line around the input to select.
To move the input to another location, select the input, and then drag it to a new
location.
To change the size of the selection, tap the input and drag a corner of the frame that
appears.
Apps and features
101
3
Edit the input using the available options.
•
Cut
: Cut out the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Copy
: Copy the input. To paste it to another location, tap and hold the location, and
then tap
Paste
.
•
Delete
: Delete the input.
•
Extract text
: Extract text from the selected area. To paste or copy the text to a note,
tap
Paste
or
Copy
.
•
To front
: Send the input to the front.
•
To back
: Send the input to the back.
Painting with brushes
On the note composer screen, tap
Brush
to paint with various brushes.
When you are finished, tap
Done
to insert your painting into the note.
You can post your painting to PENUP to share it with others. (SM-T825, SM-T825Y, SM-T827)
Select colour sets to show.
Select a new colour using the
colour picker.
Change the brush colour.
Redo
Post the painting to PENUP.
(SM-T825, SM-T825Y, SM-T827)
Undo
Eraser
Insert the painting into the
note.
Apps and features
102
Inserting images into a note
On the note composer screen, tap
→
Image
. Tap
Camera
→
to take a photo, or tap
Gallery
or
Other
to select an image. The image will be inserted into your note.
Inserting voice recordings into a note
On the note composer screen, tap
→
Voice recordings
to make a voice recording. Tap
to stop recording. The voice recording will be inserted into your note.
Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.
1
Launch the
Samsung Notes
app.
2
Select a note and tap
→
Pin to home screen
.
The note will be added to the Home screen.
Deleting notes
1
Launch the
Samsung Notes
app.
2
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap
Delete
.
Apps and features
103
PENUP (SM-T825, SM-T825Y, SM-T827)
Introduction
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork,
view others’ artwork, and get useful drawing tips.
Post your artwork.
Your profile
View artwork by category.
Your activities
You can sign in to PENUP with your Samsung account or other SNS accounts.
Apps and features
104
Posting your artwork
Post your artwork created in
Samsung Notes
or other drawing apps to PENUP.
1
Launch the
PENUP
app and tap .
2
To post artwork from
Gallery
, tap
From Gallery
, select your artwork to post, and then tap
Done
.
To post new artwork, tap
Drawing
, draw artwork, and then tap
Done
→
Save and post
.
To post your draft, tap
Drafts
, finish artwork, and then tap
Done
→
Save and post
.
3
Enter a title, description, and hashtag.
Add your artwork to post.
Share your artwork with your
other SNS accounts.
Enter a description.
Select where to post the
artwork.
Select a category.
Allow external search.
Enter a title.
4
Tap
Post
.
Posting artwork from other apps
To post your artwork from
Gallery
or other drawing apps, select the artwork from an app and
tap
→
PENUP
.
Apps and features
105
Viewing artwork
You can view other people’s artwork, make comments, and even mark them as favourites. You
can also download artwork or set one as your wallpaper.
Launch the
PENUP
app and select a post you want to view.
View the users who like the
artwork.
Set the artwork as a favourite.
Repost the artwork. You can
also view the users who
reposted the artwork.
View comments and add a
comment.
To download artwork, tap
→
Download
. Downloaded artwork will be saved in
Gallery
. You
can only download artwork permitted by owners.
Apps and features
106
Colouring images
Using the various colours, create your own artwork.
1
Launch the
PENUP
app and tap
Colouring
.
2
Select an image.
3
Tap
Start colouring
.
Start colouring.
4
When you are finished, tap
Done
.
Apps and features
107
Live drawing
Draw along as you watch the live drawing video that shows the process of completing an
image. You can easily draw a nice image.
1
Launch the
PENUP
app and tap
Live drawing
.
2
Select an image.
3
Tap
Learn to draw
.
4
To draw on the image, tap to pause the playback.
You can change the playback speed by tapping
.
5
When you are finished, tap .
The original image will be hidden and you can see the image you drew.
Apps and features
108
Photo drawing
Draw images on your photos and keep them as your own works of art. Select a photo from
Gallery
or take a photo and draw on the photo. After completing your drawing, you can see
the image you drew by hiding the photo.
1
Launch the
PENUP
app.
2
Tap
→
Drawing
→
.
3
Tap
Take picture
, take a photo, and then tap
OK
.
Alternatively, tap
Select from Gallery
and select a photo.
4
Select the area to draw, adjust the transparency level, and then tap
Save
.
The selected area will be added as a background.
5
Draw on the photo.
6
When you are finished, tap .
The photo will be hidden and you can see the image you drew.
Apps and features
109
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1
Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2
Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Set the duration.
Add more details.
Change the event's colour.
3
Tap
Save
to save the event.
Apps and features
110
Syncing events with your accounts
1
Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2
Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, it will
appear on the list.
Apps and features
111
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone and use them
conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from
Galaxy Store
or
Play Store
.
•
This feature is only available on some Samsung Android devices.
•
To use this feature, you must activate Bluetooth feature on your tablet and your
smartphone.
Connecting your tablet and smartphone
1
On your smartphone, launch Samsung Flow.
2
On your tablet, launch the
Samsung Flow
app.
If you are using this feature for the first time, tap
Start
.
3
Select your smartphone from the detected devices list.
4
Accept the connection request on both devices.
5
Confirm the passkey on both devices.
The devices will be connected.
If your smartphone supports fingerprint recognition feature, set up Samsung Pass
on your smartphone to connect the devices more easily and securely using your
fingerprint.
Apps and features
112
Sharing mobile data connection
Share your smartphone’s mobile data connection with your tablet using a mobile hotspot
when the Internet connection is not available on your tablet.
1
On your tablet, launch the
Samsung Flow
app.
2
Tap .
You can access the Internet on your tablet using your smartphone’s mobile data
connection.
•
Your smartphone must support the mobile hotspot feature.
•
You may incur additional charges on your smartphone when using this feature.
Checking notifications on your tablet
When you receive new notifications on your smartphone, check the notifications in pop-up
window on your tablet.
Sharing contents
You can share your smartphone’s contents with your tablet.
Apps and features
113
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
→
Storage analysis
.
To search for files or folders, tap
.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the
Clock
app and tap
Alarm
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
Save
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
Dismiss
to stop an alarm. If you have previously enabled the snooze option, tap
Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
Delete
.
Apps and features
114
World Clock
Launch the
Clock
app and tap
World Clock
.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap
Add
.
To use the time zone converter, tap
→
Time zone converter
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
Delete
.
Stopwatch
1
Launch the
Clock
app and tap
Stopwatch
.
2
Tap
Start
to time an event.
To record lap times while timing an event, tap
Lap
.
3
Tap
Stop
to stop timing.
To restart the timing, tap
Resume
.
To clear lap times, tap
Reset
.
Apps and features
115
Timer
1
Launch the
Clock
app and tap
Timer
.
To add a frequently used timer, tap
, set the duration and name, and then tap
Add
.
2
Set the duration, and then tap
Start
.
To open the keypad to enter the duration, tap the duration input field.
3
Tap
Dismiss
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
Clear history
.
To use the unit conversion tool, tap
. You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
116
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
(SM-T825, SM-T825Y, SM-T827)
1
Launch the
Gallery
app and select an image.
2
Tap and select a sharing method, such as email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Apps and features
117
Using additional features
•
Share large files
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, your phone number must be verified.
(SM-T825, SM-T825Y, SM-T827)
•
Smart View
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a screen mirroring-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Apps and features
118
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo (SM-T825, SM-T825Y, SM-T827)
Make a simple video call.
Hangouts (SM-T820)
Send messages, images, and emoticons to your friends and have video calls with them.
119
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Tablet visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
Settings
120
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile networks
: Configure your mobile network settings. (SM-T825, SM-T825Y,
SM-T827)
•
Data usage
►
SM-T825, SM-T825Y, SM-T827: Keep track of your data usage amount and customise
the settings for the limitation. Set the device to automatically disable the mobile data
connection when the amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver (SM-T825, SM-T825Y, SM-
T827) for more information.
►
SM-T820: Keep track of your data usage amount.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering (SM-T825, SM-T825Y, SM-T827) for more information. (SM-T825, SM-T825Y,
SM-T827)
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Settings
121
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
Forget
.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Settings
122
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
On the Settings screen, tap
Connections
→
Wi-Fi
.
2
Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
Settings
123
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
124
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Bluetooth
, and then select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2
Tap next to the device name to unpair.
3
Tap
Unpair
.
Settings
125
Data saver (SM-T825, SM-T825Y, SM-T827)
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Mobile Hotspot and Tethering (SM-T825, SM-T825Y, SM-T827)
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
Bluetooth tethering
: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
126
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2
Tap the switch to activate it.
The
icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
3
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
•
If the mobile hotspot is not found, on your device, tap
→
Configure Mobile
Hotspot
, deselect
Hide my device
.
•
If the other device cannot connect to the mobile hotspot, on your device, tap
→
Allowed devices
and tap the
Allowed devices only
switch to deactivate it.
4
On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
Download booster
: Set the device to download files larger than 30 MB, faster via Wi-Fi
and mobile networks simultaneously. Refer to Download booster (SM-T825, SM-T825Y,
SM-T827) for more information. (SM-T825, SM-T825Y, SM-T827)
Settings
127
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
•
Private DNS
: Use the reliable domain name system (DNS) for a school or company’s
internal private network instead of using the external hosting network. The DNS will be
searched for and connected to automatically, or you can search for the DNS and connect
to it manually.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
2
Search for a printer plug-in in
Play Store
.
3
Select a printer plug-in and install it.
4
Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5
Select a printer to add.
To add printers manually, tap
→
Add printer
.
Settings
128
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Download booster (SM-T825, SM-T825Y, SM-T827)
Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks
simultaneously. A stronger Wi-Fi signal will provide a faster download speed.
On the Settings screen, tap
Connections
→
More connection settings
→
Download
booster
.
•
This feature may not be supported by some devices.
•
You may incur additional charges when downloading files via the mobile network.
•
When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
•
If network signals are unstable, the speed and performance of this feature may be
affected.
•
If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
•
This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
Settings
129
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
(SM-T825, SM-T825Y, SM-T827)
•
Ringtone
: Change the call ringtone. (SM-T825, SM-T825Y, SM-T827)
•
Vibration pattern
: Select a vibration pattern. (SM-T825, SM-T825Y, SM-T827)
•
Notification sounds
: Change the notification sound.
•
Volume
►
SM-T825, SM-T825Y: Adjust the volume level for call ringtones, music and videos,
system sounds, and notifications.
►
SM-T820, SM-T827: Adjust the volume level for music and videos, system sounds, and
notifications.
•
Vibration intensity
: Adjust the force of the vibration notification.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
System sounds and vibration
: Set the device to sound or vibrate for actions, such as
turning the screen on or off or controlling the touchscreen.
•
Advanced sound settings
: Optimise the settings for when media is being played. Refer
to Dolby Atmos (surround sound) for more information.
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around
you.
On the Settings screen, tap
Sounds and vibration
→
Advanced sound settings
→
Sound
quality and effects
→
Dolby Atmos
, tap the switch to activate it, and then select a mode.
Settings
130
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
App icon badges
: Change the settings for app icon badges.
•
Do not disturb
: Set the device to mute notification sounds and media, except for allowed
exceptions.
•
Status bar
: Set the device to display only three recent notifications and whether to show
the remaining battery level in percentage on the status bar.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
See all
→
→
All
and select an app from the app list.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Adaptive brightness
: Set the device to save power by adjusting the brightness of the
display automatically.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Night mode
: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place.
•
Turn on the GPS feature to set the device to activate night mode at night and
turn it off in the morning based on your current location.
•
The dark theme may not be applied in some apps.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast.
Settings
131
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Change the screen zoom setting.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Change the Home screen settings.
•
Screensaver
: Set the device to launch a screensaver when the device is charging or
connected to a dock.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter may not be applied.
1
On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Turn on now
switch to activate it.
2
Drag the adjustment bar to adjust the filter’s opacity.
3
To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Settings
132
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Lock screen
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming. (SM-T825, SM-T825Y, SM-T827)
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the Locked screen version and legal information.
Settings
133
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
Biometrics preferences
: Change the settings for biometric data.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
•
Security update
: View the version of your device’s software and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
alarms and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Settings
134
•
Location
: Change settings for location information permissions.
•
App permissions
: View the list of features and apps that have permission to use them.
You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters. (SM-T825,
SM-T825Y, SM-T827)
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Settings
135
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
The Home key has a fingerprint recognition sensor. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Settings
136
Registering fingerprints
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Read the on-screen instructions and tap
Continue
.
3
Set a screen lock method.
4
Register your fingerprint.
Place your finger on the Home key. After the device detects your finger, lift it up and place
it on the Home key again.
Repeat this action until the fingerprint is registered.
5
When you are finished registering your fingerprints, tap
Done
.
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Tap
Check added fingerprints
.
4
Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
Settings
137
Deleting registered fingerprints
You can delete registered fingerprints.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Select a fingerprint to delete and tap
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Tap the
Fingerprint unlock
switch to activate it.
4
On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Settings
138
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
139
Setting up Secure Folder
1
Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2
Read and agree to the terms and conditions and tap
Agree
.
3
Enter your Samsung account ID and password and tap
Sign in
.
4
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap
→
Customise
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2
Select a lock option.
To manually lock your Secure Folder, tap
→
Lock
.
Settings
140
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
Launch the
Secure Folder
app and tap
Add files
.
2
Tap
Images
, tick images to move, and then tap
Done
.
3
Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
Launch the
Secure Folder
app and tap
Gallery
.
2
Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
141
Adding apps
Add an app to use in Secure Folder.
1
Launch the
Secure Folder
app and tap
Add apps
.
2
Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2
Select an account service.
3
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Settings
142
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Add account
and sign in to your Samsung account.
3
Tap
Back up Secure Folder data
.
4
Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Restore
.
3
Tap to select a device to restore the data.
4
Select the data types you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed from Secure Folder, launch the
My Files
app
and tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
143
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, or transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Users
: Set up additional user accounts for other users to use the device with personalised
settings, such as email accounts, wallpaper preferences, and more. Refer to Users (SM-
T820, SM-T827) for more information. (SM-T820, SM-T827)
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Settings
144
Users (SM-T820, SM-T827)
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
•
Administrator: The administrator account is created only when setting up the device for
the first time, and cannot be created more than one. This account has full control of the
device including user account management. You can add or delete user accounts only
when using this account.
•
Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
User: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
•
User (restricted profile): A restricted account can only access the apps and content
allowed by the owner account, and cannot use the services that require logging in.
Adding users
1
On the Settings screen, tap
Accounts and backup
→
Users
.
2
Tap
Add user or profile
→
User
→
OK
→
Set up now
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3
Unlock the device and follow the on-screen instructions to complete the account setup.
Settings
145
Adding restricted profiles
1
On the Settings screen, tap
Accounts and backup
→
Users
.
2
Tap
Add user or profile
→
User (restricted profile)
.
If you are not using a secure screen lock method with the administrator account, follow
the on-screen instructions to set one up.
3
Select the apps and content that restricted users are allowed to access.
Switching users
Tap the user account icon at the top of the locked screen and select an account to switch to.
Locked screen
Managing users
When using the administrator account, you can delete accounts or change the settings for
restricted accounts.
To delete a user account, tap
next to the account and then tap
Delete
.
To change the settings for a restricted account, tap
next to an account. You can delete the
account by tapping
.
Settings
146
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your
new device. You can also sync data saved in your device with Samsung Cloud and view data
saved on the Samsung Cloud. You must register and sign in to your Samsung account to use
Samsung Cloud. Refer to Samsung account for more information.
Backing up data from your previous device
1
On your previous device, sign in to your Samsung account.
2
Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Accounts
and backup
→
Samsung Cloud
→
Back up this tablet
, tick items you want to
back up, and then tap
Back up
to back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
tablet
.
•
To view the backup data for each device in your Samsung Cloud, launch the
Settings
app, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and then select a device you want.
Settings
147
Restoring data from your previous device
1
On your new device, launch the
Settings
app and tap
Accounts and backup
→
Samsung Cloud
.
2
Tap
Restore data
→
and select a previous device.
3
Tick the data types you want to restore and tap
Restore
.
Syncing data from your device
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1
On your new device, launch the
Settings
app and tap
Accounts and backup
→
Samsung Cloud
.
2
Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
3
Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping the
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
148
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
S Pen
: Change the settings for using the S Pen. Refer to S Pen features for more
information about
Air command
,
Air view
, and
Screen off memo
.
•
Accessories
: Change the accessory settings.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
•
Smart capture
: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
•
Reduce animations
: Set the device to reduce certain screen effects if you are sensitive to
animations or screen movement.
•
Motions and gestures
: Activate the motion feature and configure settings.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Game Tools
: Activate Game Tools to get access to useful options and features while
playing games.
Settings
149
Device care
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Battery
Storage
Security
Memory
Using the quick optimisation feature
On the Settings screen, tap
Device care
→
Optimise now
.
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
150
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Select apps from the apps list and tap the
Put app to sleep
switch to activate the feature. Also, tap
→
Settings
and set up the options
under
App power management
.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
Clean now
. To delete files or uninstall apps that you
do not use any more, select a category under
User data
. Then, tick items to select and tap
DELETE
or
UNINSTALL
.
Settings
151
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan tablet
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions. (SM-T825, SM-T825Y,
SM-T827)
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Settings
152
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Screen reader
: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap
Tutorial
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customise the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed services
: View accessibility services installed on the device.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
153
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About tablet
Access your device’s information.
On the Settings screen, tap
About tablet
.
To change your device’s name, tap
Edit
.
•
Status
►
SM-T825, SM-T825Y, SM-T827: View various device information, such as the SIM card
status, Wi-Fi MAC address, and serial number.
►
SM-T820: View various device information, such as the Wi-Fi MAC address and serial
number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
154
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
155
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
156
Calls are not connected (SM-T825, SM-T825Y)
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call (SM-T825, SM-T825Y)
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call (SM-T825, SM-T825Y)
Adjust the volume by pressing the Volume key or move to another area.
►
SM-T825, SM-T825Y, SM-T827: A cellular network or the Internet is
often disconnected or audio quality is poor
►
SM-T820: The Internet is often disconnected
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
157
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
158
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
to reset network settings. You may lose registered
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
159
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
Appendix
160
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the
Settings
app, tap
Display
→
Home screen
, and then tap the
Apps button
switch to activate it.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Protected Setup
™
, Wi-Fi Direct
™
, Wi-Fi CERTIFIED
™
, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.
