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32
TROUBLESHOOTING
Problem Possible Causes Solutions
Incomplete or no dispensing
of detergent
Detergent compartments clogged
y
from incorrect filling
Make sure that detergent and additives are put in to the
y
correct dispenser compartments. If liquid detergent is
used, make sure that the liquid detergent cup and insert
are in the detergent compartment. If powdered detergent
is used, make sure that the liquid detergent cup and insert
are not used. For all detergent types, always make sure
that the dispenser drawer is fully closed before the start
of the cycle.
Too much detergent use
y
Make sure that the suggested amount of detergent is
y
used per the manufacture’s recommendations. You may
also dilute the detergent with water to the maximum fill
line on the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.
Insufficient water supply
y
Make sure that the water supply is turned on. Make sure
y
that the water faucets are turned to their completely open
positions.
Normal residue
y
Normal operation. Residual may remain in the dispenser
y
of the compartments. The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush.
Premature
dispensing of bleach
Bleach dispenser filled for future
y
load
You cannot store bleach in the dispenser for future use.
y
The bleach dispenser will be dispensed every load for
y
optimal safety of the washer.
Overfilling the bleach dispenser
y
Overfilling the dispenser with bleach may lead to
y
premature dispensing. There is a maximum fill line
indicated on the bleach dispenser to help avoid overfilling.
Clogging of bleach
Bleach dispenser is not seated
y
Make sure that the bleach cover is properly seated and
y
snapped into place before the start of the cycle.
Insufficient cleaning
y
You may remove and clean the bleach cover with warm
y
water and a scrub brush to clear clogging.
Poor stain removal
Presoak not selected
y
We recommend that you select presoak when defining
y
your wash cycle. Always make sure that any additives,
such as your high efficiency liquid detergent, are added
to the pretreat dispenser bin before starting the cycle.
Always refer to your clothes care label before treating
stains.
Staining
Add laundry products to the
y
washer drum.
Washer not unloaded promptly.
y
Does not properly sort the
y
clothes.
Load the laundry products into the dispenser.
y
Always remove items from the washer as soon as
y
the cycle is completed.
Always wash dark colors separately from light colors
y
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
Wrinkling
Washer not unloaded promptly.
y
Washer overloaded.
y
Hot and cold water inlet hoses are
y
reversed.
Always remove items from the washer as soon as the
y
cycle is completed.
The washer can be fully loaded, but the drum should not
y
be tightly packed with items. The lid of the washer should
close easily.
Hot water rinse can set wrinkles in garments. Check the
y
inlet hose connections.
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