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28
TROUBLESHOOTING
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Possible Causes Solutions
Water in the washer
drains slowly or not
at all, or the display
shows:
Drain hose is bent, pinched, or clogged.
y
Make sure the drain hose is free of clogs, kinks, etc.,
y
and is not pinched behind or under the washer.
Washer fills with water
slowly or not at all, or
the display shows:
Water supply taps are not open fully.
y
Water line hoses are kinked, pinched, or
y
bent.
Water inlet filters are clogged.
y
Water pressure to tap or house is too low.
y
Make sure that the water taps are open fully.
y
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
Clean the inlet filters. See the Care and Cleaning
y
section.
Check another faucet in the house to make sure that
y
household water pressure is adequate.
Washer will not turn on
Power cord is not properly plugged in.
y
House fuse is blown, circuit breaker has
y
tripped, or power outage has occurred.
Make sure that the plug is plugged securely into a
y
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase
y
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
The display shows:
The lid is not closed properly. Make sure that the lid is closed properly and press the
y
START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
If the lid is closed and locked and the open lid error
y
message is displayed, call for service.
If you press the START button while the lid is open, dE
y
error message will be displayed.
The display shows:
Lid lock switch error
y
Make sure that the lid is closed properly and press the
y
START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
If the lid is closed and the lid lock error message is
y
displayed, call for service.
The display shows:
Water level is too high due to a faulty water
y
valve.
Close the water taps, unplug the washer, and call for
y
service.
The display shows:
Clutch error
y
Unplug the washer, and call for service.
y
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