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Troubleshooting
Troubleshooting
English50
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To
determine what you should do, check the list of codes in the table below, and then try the
suggested actions.
Code Action
tC Air temperature sensor issue
Clean the lint lter and/or heat
exchanger. If this continues, call for
service.
tC5
Compressor temperature
sensor issue
Wait 2-3 minutes. Turn the power on
and restart.
dC
Running the dryer with door
open
Close the door and restart.
If this continues, call for service.
HC Compressor overheat Call for service.
5C
Water tank full
Drain pump is out of order
Empty the water tank, turn the
power on, and restart. If this
continues, call for service.
AC6
Check communications
between the main and the
inverter PBAs.
• Depending on the its state, the
dryer may automatically return to
normal operation.
• Turn the dryer off and turn it on
again. Then, restart the cycle.
• If the information code continues
to appear, call for service.
3C Check the motor for operation.
• Try restarting the cycle.
• If the information code continues
to appear, call for service.
If any information code keeps appearing on the screen, contact a Samsung service center.
DV6850N_DC68-03650E-05_EN.indd 50 2019/8/7 17:41:57
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