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10-20 Technical and consumer information
For Canada:
Emission Control System Warranty
Details of these warranties may be found
with other vehicle warranties in your War-
ranty and Roadside Assistance Information
that comes with your INFINITI. If you did not
receive a Warranty and Roadside Assistance
Information, or it has become lost, you may
obtain a replacement by writing to:
. Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario,
L4W 4Z5
For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Admin-
istration (NHTSA) in addition to
notifying INFINITI.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your retailer, or INFINITI.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.
gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW.,
Washington DC 20590. You can also
obtain other information about motor
vehicle safety from http://www.
safercar. gov.
You may notify INFINITI by contact-
ing our Consumer Affairs Depart-
ment, toll-free, at 1-800-662-6200.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Transport
Canada in addition to notifying
INFINITI.
If Transport Canada receives com-
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
request that INFINITI conduct a recall
campaign. However, Transport Cana-
da cannot become involved in indivi-
dual problems between you, your
retailer, or INFINITI.
You may contact Transport Canada’s
Defect Investigations and Recalls Di-
vision toll free at 1-800-333-0510.
You may also report safety defects
online at:
https://wwwapps.tc.gc.ca/Saf-Sec-
Sur/7/PCDB-BDPP/fc-cp.aspx?lan-
g=eng (English speakers) or https://
REPORTING SAFETY DEFECTS
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