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9. I am having problems removing Bob’s brush.
If the main or side brushes are difficult to remove, it is likely because hair, string,
and/or other debris have been caught in them and are clogging the areas where
they attach to Bob. It is best to clean Bob’s brushes about once a week to
prevent buildup. You can use scissors to cut away hair wrapped around the
brushes until you are able to remove them. You may need to gently pull the
main brush up or down to reach the corners, but do not force the brush out as
this can damage it.
10. Bob gets stuck under my furniture or travels over wires that tangle up his brush.
How can I stop him from going into these areas?
If Bob maneuvers under a piece of furniture and there is only one open
entrance, he may need a few minutes to figure out how to escape on his own.
You will not need to assist him when this happens, unless Bob stops cleaning
completely and starts beeping.
If you would like Bob to avoid a certain area, such as an area with lots of wires,
you may use blOck to create a digital boundary.
11. Why does Bob start cleaning when I did not tell him to clean?
Bob will start up on his own when he is scheduled to clean, or when his
auto-resume feature is enabled. Bob’s weekly cleaning schedule is displayed on
his charging station. Bob will automatically start cleaning on the time and days
of the week he is scheduled to clean. A bell shaped icon of Bob's station means
Bob has a scheduled cleaning coming up. Bob works on a 24 hour clock, so if he
is scheduled to clean at 01:00, then he will begin working at 1 am; if he is
scheduled to clean at 13:00, then he will begin working at 1 pm. To reset Bob’s
schedule, turn off and unplug the charging staion for a day.
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