bObsweep WP460011 PetHair Gold Auto Charging Robotic Vacuum

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WP460011 photo

OWNER’S MANUAL

This is the main product document for model WP460011.

The file format is pdf, 108 pages, you can download this manual here .

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OWNER’S MANUAL
How to employ your intelligent floor cleaner
bObsweep PetHair
Model No. WP460011
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Congratulations!
Congratulations on your new intelligent floor cleaner! Bob is now at your service. To
see Bob at his best, please read the Quick Start Guide and this manual thoroughly.
Welcome to the bObsweep family and happy cleaning!
If you have any questions or concerns, feel free to contact our helpful team at:
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Getting Bob
Ready to Clean
Install Bob’s
Side Brush 16
Charge Bob 17
Bob’s First Clean 19
Standby Mode 20
Important Safety
Instructions
Parts &
Maintenance
Mop 56
Dustbin 58
Filters 60
Brushes 62
Battery 66
Storing Bob 67
Remote Control
Syncing Bob's Remote 27
What Comes in
Bob’s Box?
Cleaning
Modes
Auto 1: Robot Mode 39
Auto 2: Quick Clean 40
Auto 3: Touch up 41
Small-area Cleaning 42
UV Light 43
Bob’s Anatomy
Set Bob’s
Cleaning Schedule
Use Bob's
Charging Station 46
Set Current Time & Day 47
Set Bob's
Cleaning Schedule 50
Back-to-back Cleaning 53
14
54
6
36
2822
10
44
8
Charging Bob
Charging Station
Placement 30
Auto Charging 31
Syncing Bob's
Charging Station 32
Manual Charging 33
Charging Time 34
Conserving Battery 35
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Cleaning Behavior FAQsBob's Challenges
Troubleshooting
Trouble Numbers 76
Home Checkup
Test 83
End User
Agreement
Warranty
Information
95 98
92
96
74
104
Sensors
Sensors'
Maintenance 70
Deactivate Edge
Sensors 71
Reactivate Edge
Sensors 72
Blindfold Stickers 73
68
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6
Basic safety precautions should always be followed, including the following:
Read ALL instructions before use.
To protect against electrical shock, do not immerse any part of Bob — with the
exception of his mopping cloth — into water or other liquids.
Unplug Bob from outlet when not in use and before conducting maintenance.
Do not operate Bob or his charging station if they have been damaged in any way.
If Bob is not working as he should, or has been dropped, damaged, left outdoors,
or dropped in water, contact our customer care center at [email protected].
Do not handle Bob or his charging station with wet hands; use only on dry surfaces.
Do not use Bob outdoors.
Bob is not intended for use by persons (including children) with reduced physical
or mental capabilities, or lack of experience and knowledge, unless under the close
supervision of a person responsible for their safety.
Do not pull or carry the charging station by the cord, use the cord as a handle, close
a door on the cord, or pull the cord around sharp edges or corners. Keep the cord
away from heated surfaces. To unplug the cord, grasp the plug, not the cord itself.
Important Safety Instructions
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Do not mutilate or incinerate the battery, as it will explode at high temperatures.
Do not attempt to open Bob’s charging station. Repairs on his station should only be
carried out by our qualified customer care center.
Do not expose Bob’s charging station to high temperatures or allow moisture or
humidity of any kind to come into contact with it.
Do not let Bob pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.).
Do not let Bob pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes. Do not use Bob to pick up flammable or combustible liquids
such as gasoline, nor use him in areas where they may be present.
Do not use Bob in an enclosed space filled with vapors given off by oil-based paint,
paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic
vapors.
Leaks from battery cells can occur under extreme usage or temperature conditions. If
the liquid gets on skin, wash quickly with water. If the liquid gets into the eyes, flush
them immediately with clean water for a minimum of 10 minutes, and seek medical
attention.
Do not use Bob for anything other than his intended purpose, as specified in this
manual.
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Bob, Your Intelligent Floor Cleaner 1
Charging Station 2
Blö Main Brush 3
Charging Adapter 4
Remote Control 5
Flat Head Screwdriver 6
2 Side Brushes (1 Spare) 7
Cleaning Tool 8
Pack of Screws & Blindfold Stickers 9
Mop Attachment 10
2 Micro-Fiber Mopping Cloths 11
Filter Replacement 12
Owner’s Manual, Quick Start Guide & Warranty Card 13
Bumper Stickers 14
What Comes in Bob’s Box?
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2
3
4
5
6
7
8
9
10
11
12
13
14
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10
Top View
Bumper 1
Signal Transmitter 2
Cover Buttons 3
Display 4
Bob’s Anatomy
42
1
3
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11
Bottom View
Charging Plates 1
Front Wheel 2
Side Brush 3
Main Brush 4
ON/OFF Switch 5
Dustbin 6
UV Lamp 7
Battery 8
Left and Right Wheels 9
1 2 4 7
3
5
8
9
9
6
1
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12
Remote 1
Charging Station 2
1
2
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13
Cover Buttons
UV 1
Turn UV lamp OFF/ON
PROGRAM 2
Select Bob’s cleaning program
MODE 3
Select Bob’s cleaning mode
CHARGE 4
Send Bob to his charging station
START 5
Bob will start cleaning on his
default setting
UV
DIRT
TROUBLE NR.
CAPACITY
AUTO SPOT WALL FOLLOW DOCK
MIN. CLEANING
CHARGING
READY
54321
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Getting Bob
Ready to Clean
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16
Before Bob’s first clean, you must install his side brush, which allows him to sweep
along corners, walls, and other hard-to-reach places.
To do this, you will need the following materials, all of which are included inside Bob’s
box: a side brush, a flat head screwdriver, and a short screw.
Flip Bob over onto a
flat surface. Place the
side brush over the
empty socket on Bob’s
underside.
Install Bob’s Side Brush
Secure Bob’s side brush
onto the socket using the
flat head screwdriver and
short screw.
You may use the additional
side brush and screws as
spares.
1 2 3
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After installing Bob’s side brush, you must set him to charge.
To charge Bob:
Charge Bob
1 2
Turn Bob’s power switch ON. Bob’s
screen will light up. Plug the charging
adapter into the side of the charging
station. The station’s screen will turn on.
Place Bob on his charging station with
the metal plates on his underbelly sit-
ting on top of the nodes on his station.
If Bob can’t find his charging
station, he needs to be synced
with his station. See page 26
for instructions.
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The charging station’s memory can store the cleaning schedule and current time
for at least 8 hours without electricity. This will give you plenty of time to re-plug the
adapter back into the charging station after Bob comes to life.
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Bob is now ready to clean! Press START — or AUTO on the remote — and he will clean
on his default setting (Robot mode).
Bob’s First Clean
OR
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If Bob is left idle for more than a minute, he enters Standby Mode to preserve battery.
In this mode, Bob’s screen will turn off and he will sit quietly, awaiting your command
to either resume cleaning or go to charge.
To get Bob back to cleaning:
Standby Mode
Press START on Bob’s cover twice. Press the ON/OFF button on Bob’s re-
mote to wake him up, then press AUTO
on the remote to send him back to work.
1 1
OR
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To send Bob to his charging station:
Press the ON/OFF button on Bob’s
remote to wake him up, then press
CHARGE.
Press CHARGE on Bob’s cover twice.
1 1
OR
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Remote
Control
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In order to change Bob’s movements, you may select his cleaning speed and patterns
using his remote control.
Power 1
Auto 2
Corners 3
UV 4
Spot 5
Charge 6
Speed 7
Navigational Arrows 8
Pause 9
Remote Control
4
3 2 8 1 5 6
7
9
8
8
8
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Power
Wakes Bob or puts him in standby mode
Auto
Bob will start cleaning on his default mode (Robot)
Corners
Bob will start cleaning corners and alongside walls
UV
Turns the UV light on and off while Bob is cleaning
Spot
Activates Bob’s Spiral Track™
Charge
Sends Bob to his charging station
To fully power Bob
off, Flip Bob’s power
switch OFF.
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Speed
Sets Bob’s speed to slow or default
Navigational buttons
Guides Bob forward, backward, right, or left
Pause
Pauses or resumes Bob’s movements
Bob’s remote requires 2 AAA batteries (not included). Do not leave the batteries in the
remote if you are not using it on a regular basis. Keep the remote at a normal room
temperature.
Hold down the navigational
buttons to keep Bob moving
in the desired direction.
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If Bob isn’t responding to your commands on the remote, you must sync Bob to his
remote.
To sync Bob’s remote:
If you do not hear
Bob chirp, repeat
the process.
Syncing Bob’s Remote
Flip Bob’s power switch
OFF.
Hold down the PAUSE
button on Bob’s remote.
While still holding down
the PAUSE button, flip
Bob’s power switch ON.
Bob will chirp twice to let
you know the sync was
successful.
1 3 2
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Charging
Bob
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Position the charging station against a wall on a hard, flat surface.
Make sure there is at least 10 feet (3 meters) of open space to the front and 2 feet
(0.5 meters) to the sides.
Plug the charging adapter into the side of the charging station. The station’s screen
will turn on.
The transmitter on
Bob’s station should be
clean and free of dust.
Charging Station Placement
2-3 m (6-10 ft)
.5 m (2 ft)
.5 m (2 ft)
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Press CHARGE on Bob’s cover. Bob will start looking for his charging station.
You may also direct Bob to his charging station at any time by pressing the CHARGE button
on his remote.
Auto Charging
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If Bob can’t find his charging station you must sync the two to establish communication.
To sync the charging station:
Syncing Bob’s Charging Station
Plug the charging adapter into the
charging station. The station’s screen will
turn on.
Bob will chirp twice to let you know the
sync was successful.
Press and hold the Select/Adjust button
on the charging station while at the same
time flipping Bob’s power switch ON.
1
2
3
4
Bring Bob close to his charging station.
Switch Bob OFF.
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Plug the power adapter directly into the inlet on Bob’s side above his ON/OFF switch,
then plug the adapter to the wall.
Manual Charging
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When Bob is charging, the battery bars show his charge level and the word CHARGING
will flash.
Charging Time
CHARGING
Bob will display the word READY on his screen as soon as his battery is full.
READY
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Bob should not sit on his charging station for more than 5 days with his power swtich
turned ON. If you will not be using him at least once every 5 days, turn his side power
switch OFF to conserve his battery.
Conserving Bob’s Battery
To conserve Bob’s
battery, flip his power
switch OFF when
he is away from his
charging staion.
5
days
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Cleaning
Modes
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Auto Settings
Bob is equipped with three automatic cleaning modes:
Auto 1: Robot
• Auto 2: Quick Clean (30 mins)
• Auto 3: Touch Up (15 mins)
On these settings, he will automatically maneuver around your home, cycling through
his different cleaning patterns: Spiral Track
, Waffle Track
, and Wall Track
. Choose
the setting that best suits your cleaning needs.
Cleaning Modes
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Auto 1: Robot
Bob will thoroughly cover a large area for just over an hour.
To select this setting:
Turn Bob ON. Press AUTO on the remote or START
on Bob.
1 2
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Auto 2: Quick Clean (30 mins)
Bob will quickly and efficiently clean a medium-sized area for 30 minutes.
To select this setting:
After 30 minutes Bob enters charge mode and returns to his charging station.
Press MODE on Bob’s
cover until you see the
word AUTO on his screen.
Press PROGRAM until Bob
displays the number 02.
Press START to confirm
your selection.
1 3 2
AUTO
AUTO
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Auto 3: Touch Up (15 mins)
For when you are on-the-go, make Bob dash across a small area for 15 minutes.
To select this setting:
After touching up for 15 minutes, Bob will enter charge mode and will return to his
charging station.
Press MODE on Bob’s
cover until you see the
word AUTO on his screen.
Press PROGRAM until Bob
displays the number 03.
Press START to confirm
your selection.
1 3 2
AUTO
AUTO
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Small-area Cleaning: Select Bob’s targeted cleaning pattern
Press MODE twice. The
word SPOT will appear
on Bob’s screen.
Press PROGRAM once,
twice, or three times to
choose Bob’s movement
pattern.
1 indicates Spiral Track
2 indicates Waffle Track
3 indicates Wall Track
Press START to confirm
your selection.
1 3 2
SPOT
SPOT
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UV Light
The UV light is turned ON by default every time you switch Bob ON. Press the UV
button to turn the UV light on or off while Bob is cleaning.
Spiral Track
(~4 mins)
Bob will target a 5’ x 5’
spill zone by spiraling
outward from the center
and then reversing his
movements.
Waffle Track
(~4 mins)
Bob will target a 6’ x 5’
spill zone by tracing a
grid pattern.
Wall Track
(~10 mins)
Bob will travel along the
perimeter of your home.
The UV light can't be
turned on or off when
Bob is standing still. To
turn the UV light off or
back on, do so while
Bob is cleaning.
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Set Bob’s
Cleaning
Schedule
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Bob can be programmed to start cleaning on the time and days of your choosing
through his charging station.
There are 5 buttons on Bob’s charging station:
On/Off 1
OK/Cycle 2
Time/Clock 3
Schedule/Program 4
Select/Adjust 5
Use Bob’s Charging Station
These buttons are used
to program Bob’s daily
cleaning schedule.
1 3
2 4
5
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Bob uses a 24-hour clock. If you want Bob to start cleaning at 8:00 AM set his
schedule time to 08:00. If you want him to start at 8:00 PM, set it to 20:00.
The charging station’s default time is 8.00 AM. The station displays 08:00 when it’s
plugged in for the first time, or after being unplugged for over 8 hours.
To set the current time and day on Bob’s charging station:
Set the minutes:
Set Current Time & Day
To set the minutes, press
the clock button once.
The two digits for minutes
will blink. Use the adjust
(+) button to select the
current minutes.
Press the clock button to
move on to the hour digits.
1 3 2
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Press the clock button until
the digits for hours blink.
Use the adjust (+) button to
select the current hours.
Press the clock button
again to move on to the
weekday.
1 3 2
Set the hours:
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Weekdays are defined as:
Su= Sunday Mo= Monday Tu= Tuesday We= Wednesday
Th= Thursday Fr= Friday Sa= Saturday
Press the clock button until
a weekday symbol blinks.
Use the adjust (+) button
to select the current day.
Press OK to save each
setting within 30 seconds,
otherwise the operation
will quit without saving.
Press OK to save.
1 3 2
Set the weekday:
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After setting the current time and day on Bob’s station, you can program Bob’s weekly
cleaning schedule.
To set Bob’s weekly schedule:
Set the minutes:
Set Bob’s Cleaning Schedule
Press the schedule (bell)
button once.
The digits for minutes
will blink. Use the adjust
(+) button to select the
desired minutes.
Press the schedule button
again to move to the hour
digits.
1 3 2
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Set the hours:
Press the schedule (bell)
button until the digits for
hours blink.
Use the adjust (+) button
to select the desired hours.
Press OK to save or press
the schedule button again
to move to selecting the
weekdays.
1 3 2
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Set the weekday(s) you want Bob to clean:
If Bob’s charging station is unplugged or turned off for more than 8 hours, his time
and schedule will reset to default.
Press the schedule (bell)
button until the icon Su
for the first weekday
blinks.
Each weekday blinks for 5
seconds and then remains
solid. This indicates that
the corresponding day has
been selected for cleaning.
To move between days,
use the adjust (+) button to
move on to the next day.
If you would like to skip a
certain day, press the (+)
button while the weekday
icon is still blinking.
To deselect a day, press
the power button while the
day is blinking.
When all desired days are
selected, press OK to save.
1 3 2
You can choose any and all weekdays
for cleaning. Bob starts his cleaning
at the selected time (e.g. 14:30) on all
programmed days (e.g. Mo, Tu, Th).
If Bob is scheduled to
clean, he will leave his
station even if he hasn’t
finished charging.
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Bob’s back-to-back cleaning (auto-resume) mode is among the unique features that
set him apart from other robotic vacuum cleaners. Auto-resume enables Bob to get
back to work as soon as his battery is fully recharged.
To activate back-to-back cleaning cycles:
Press the cycle/OK button on Bob’s charging station. A broom-shaped sign will light
up on station’s screen. This means that Bob is on back-to-back cycles mode
and will automatically resume cleaning when his battery reaches full charge.
While the broom sign is on, Bob leaves his charging station and begins cleaning
EVERY TIME his battery is full. To cancel this setting, press the cycle/OK button again
until the broom-shaped sign disappears. When activated, Bob’s back-to-back cycles
mode will stay in effect until it is turned off by you, or until the charging station is reset
after being unplugged for over 8 hours.
Back-to-back Cleaning Cycles
UV
DIRT
TROUBLE NR.
CAPACITY
AUTO SPOT WALL FOLLOW DOCK
MIN. CLEANING
CHARGING
READY
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Parts &
Maintenance
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Bob’s microfiber mopping cloth can pick up dirt while both wet and dry.
To install Bob’s mop attachment:
You may dampen Bob’s mopping cloth with water or cleaning liquid before placing it
on his mop attachment.
Mop
Press down on the mop attachment
until both sides are secured.
Align the two prongs of the mop at-
tachment to their corrisponding spaces
between Bob's left and right wheels.
1 2
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Remove the mop attachment when Bob is cleaning carpets or rugs. To do so, gently
press the tails inward and lift the attachment up.
Bob’s microfiber mopping cloth
can be washed manually or in the
washing machine. A spare cloth is
provided in Bob’s package.
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To empty the dustbin:
Dustbin
Push the center button on Bob’s back to
release the dustbin and pull.
Open the transparent gate to empty
the bin.
1 2
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To clean the dustbin:
You may wipe the dustbin with a dry
cloth or brush it with the cleaning tool.
When done, replace the transparent gate
and slide the dustbin back into Bob.
1 2
Never wash the
dustbin nor fill
it with water or
any other fluid.
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Three filters are located inside the dustbin’s ceiling. These filters capture fine particles
and allergens, and prevent them from escaping the dustbin.
To remove the filters:
Filters
First eject the dustbin. Then pull the filter’s frame towards you.
1 2
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You will see three filter layers:
Mesh filter 1
for larger particles
Electrostatic filter 2
for fine particles
HEPA filter 3
for sub-micron particles
Use the cleaning tool to brush dust off the filters. It is recommended that you change
Bob’s filters every 6 months, depending on the frequency and intensity of his cleaning.
3
2
1
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It is recommended that you remove and clean Bob’s main brush on a weekly basis.
To do so:
Main Brush
Remove the screw securing
Bob’s main brush using a
flat head screwdriver.
Use the cleaning tool to
remove hair and debris
from both ends of the
brush as well as the com-
partment inside Bob.
You may use a pair of
scissors to cut away any
hair or threads wrapped
around the brush, or a
pair of tweezers to re-
move congestion from the
notches where the main
brush is held.
1 3 2
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To reinstall the main brush:
Replace the end piece and insert the
opposite end of the brush into the square
indentation inside Bob.
Lastly, re-tighten the screw.
1 2
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Bob’s side brush extends his reach and allows him to sweep along corners and walls.
When Bob is first delivered to you, his side brush is not installed.
To do so:
Use the flat head screwdriver and short screw included in Bob’s box to secure
the side brush into the empty socket on Bob’s underside.
Side Brush
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It is recommended that you remove and clean Bob’s side brush on a weekly basis.
To do so:
Remove the side brush
using a flat head screw-
driver.
Replace the side brush
and re-tighten the screw.
Use the cleaning tool to
brush off hair tangled
around the side brush as
well as the socket where
the side brush is held.
1 2 3
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Replacing Bob’s Battery
Battery
Remove the battery cover on Bob’s
underside using a Phillips head screw-
driver.
Lift the battery out of its compartment,
and unplug the connecting wires.
1 2
Do not let Bob sit idly with his
power switch ON for more
than 5 days; switch him OFF
to conserve his battery.
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Storing Bob
If you are not using Bob for an extended period of time, unplug his charging station,
remove his battery, and store everything in a dry place at room temperature.
Plug the new battery in and slide it into
the empty compartment.
Re-tighten the screws on the battery
cover.
3 4
Do not leave
Bob in direct
sunlight.
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Sensors
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Edge and wall sensors
Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Regularly
cleaning these sensors ensures that Bob keeps working at his best.
To do so:
Use a soft cloth slightly moistened with cold water or alcohol to wipe the wall
sensors along Bob’s bumper and the oval-shaped edge sensors on his underside.
Dirt sensors
For a more efficient clean, Bob is equipped with dirt detection sensors. If Bob
reaches a particularly dirty spot while cleaning, his dirt detection sensors will activate, the
word DIRTY will appear on his screen, and Bob will increase his cleaning intensity Clean
Bob’s dirt sensors with a soft cloth located on the inside of the back wall of his belly.
Cleaning Bob’s Sensors
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Dark-colored carpeting and certain floor patterns may seem
like edges to Bob’s edge sensors.
If you notice that Bob stops with TROUBLE NR 04 on your carpet, then you may need to
temporarily deactivate them, or “blindfold” Bob by covering his ground detection
sensors. Bob’s edge sensors are located on his underbelly, near his bumper.
To deactivate Bob’s edge sensors:
Deactivate Edge Sensors
Caution: When the edge sensors
have been deactivated, Bob will
be unable to detect stairs or
sharp drops.
Flip Bob’s power switch ON. Hold down
the UV button on Bob’s cover. The 5 bars
on top of Bob’s screen will begin to flash.
After the 5 bars flash 7 times and remain
still, release the UV button. The 5 bars
will remain on. This means Bob’s edge
sensors are deactivated.
1 2
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To reactivate Bob’s edge sensors:
Hold down the UV button on Bob’s
cover. The 5 bars on top of the screen
will begin to flash.
After the 5 bars flash 7 times and dis-
appear, release the UV button. Bob’s
edge sensors are active again.
1 2
Reactivate Edge Sensors
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Alternatively, blindfold Bob to deactivate his edge sensors
Flip Bob over and use the blindfold stickers that came in Bob’s box to blindfold him.
Peel off the backs of each blindfold sticker and place one onto each of Bob's 4 sensors.
Make sure each sensor is fully covered. Remember, while Bob is blindfolded, he will
not be able to detect stairs or edges!
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Troubleshooting
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When Bob faces an uncomfortable situation, he will notify you by displaying TROUBLE
NR, coupled with a two-digit number on his screen. Each number corresponds to a
certain issue Bob is having.
If after attempting the suggested solutions Bob’s problem persists, you may want to
perform a home checkup test on him (see next section). You may also contact our
customer care center at [email protected].
Not a fan of reading? Visit owners.bobsweep.com for handy video guides, or scan
this QR code:
Trouble Numbers
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Trouble Number 00: Left Wheel
Trouble number 00 pertains to an issue with Bob’s left wheel.
What to do:
Start by checking the left wheel for jamming. Use the cleaning tool or
compressed air to remove any dust or debris that may be jamming the left
wheel. If this does not solve the problem and Bob still shows Trouble Number
00, perform a checkup test to see how the wheels respond to the test.
Trouble Number 01: Right Wheel
Trouble number 01 pertains to an issue with Bob’s right wheel.
What to do:
Start by checking the left wheel for jamming. Use the cleaning tool or
compressed air to remove any dust or debris that may be jamming the left
wheel. If this does not solve the problem and Bob still shows Trouble Number
01, perform a checkup test to see how the wheels respond to the test.
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Trouble Number 02: Main Brush
Trouble number 02 means Bob’s main brush is unable to move freely.
What to do:
Remove the main brush using a Flat head screwdriver, and clean it thoroughly
from end to end. You may use a pair of scissors to cut hair or thread wrapped
around Bob’s brush, or a pair of tweezers to remove congestion from the motor
area (the square metal indentation where the main brush is held). If Bob displays
Trouble Nr 02 while cleaning on a shag carpet or rug, you may remove his main
brush and allow him to vacuum without it.
Trouble Number 03: Front Wheel
Trouble number 03 means Bob’s front wheel is unable to move freely.
What to do:
Remove debris congesting the front wheel using compressed air and the
cleaning tool. If the congestion is not removable from the outside, disconnect
the front wheel using a flat head screwdriver for leverage, and remove the
obstruction. For a comprehensive how-to video, visit owners.bobsweep.com.
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Trouble Number 04: Edge Sensors
Trouble number 04 means Bob’s edge sensors are blocked or dirty. Bob’s four, oval-
shaped edge sensors are located on his bottom, near his bumper.
What to do:
Wipe the sensors using a clean, dry cloth or dust them using compressed air.
If Bob displays this trouble number while working on dark-colored carpet or
patterned flooring, you may need to deactivate his edge sensors. See page 69
for instructions
Trouble Number 05: Wall Sensors
Trouble number 05 means Bob’s wall sensors are blocked or dirty.
What to do:
Do a visual check on the transparent stripe on Bob’s bumper. If it is too dirty
for you to see what is behind it, wipe it with a clean, damp cloth. To ensure
nothing is jammed under the bumper, gently tap it and use compressed air to
clear it of debris. If the issue persists, try running a checkup test on Bob.
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Trouble Number 06: Touch Sensors
Trouble number 06 pertains to Bob’s touch sensors. It is likely that a small piece of
debris is trapped under the bumper.
What to do:
Slowly and carefully tap on Bob’s bumper to clear out any obstructions. Use
compressed air to clear it of dust and debris. Press on both ends of the front
bumper until you hear a tiny ‘click’ sound. If the bumper is not clicking on its ends,
it is possible that one or more of Bob’s touch sensors has a broken arm and needs
to be replaced.
Trouble Number 07: Main Brush Installation
Trouble number 07 means Bob’s main brush is not properly installed.
What to do:
Use a Flat head screwdriver to remove the main brush and put it back in place.
Make sure the brush’s square metal end is well fitted into the corresponding square
metal part on the main brush holder.
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Trouble Number 08: Dustbin
Trouble number 08 means Bob’s dustbin is not properly installed, or his dustbin’s
metal contact points are dirty.
What to do:
Remove Bob’s dustbin and empty it. Turn the dustbin around and gently wipe the
two metal connectors on its bottom. Lastly, clean the metal contact points inside
Bob where the dustbin is inserted.
Trouble Number 09: Mainboard
Trouble number 09 generally means Bob’s mainboard is malfunctioning and needs
to be replaced.
What to do:
Bob likely needs to visit the bObsweep hospital for treatment! But don’t worry, Bob’s
doctors are just an e-mail away. Send a short explanation to support@bobsweep.
com, and leave the rest to them!
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Trouble Number 10: Power System
Bob’s battery is disconnected or has absolutely no juice left.
The reason for trouble number 10 can range between the following options:
The most likely reason for trouble 10 is that Bob’s battery needs a reset.
+ Open the battery compartment and unplug the battery.
+ Wait 10 minutes and reinstall the battery.
+ Plug Bob directly to his adapter and let him charge overnight.
If Bob shows trouble number 10 when placed on his charging station it is because
he is in standby mode and his charging plates are not activated. Press CHARGE
only once on Bob’s screen to activate his charging plates then put him on the sta-
tion.
If Bob shows trouble number 10 as soon as he automatically docks on
his charging station, the issue can be one of the following:
+ Bob is in need of a new charging station. To test this, plug Bob directly
to his adapter. If the issue is resolved charging station is the reason for
Bob’s trouble number.
+ If the issue persists after manual recharging and checking the battery
connection, it is likely that Bob’s adapter or battery is the cause for the
issue.
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If Bob is not performing as well as he used to, you can diagnose the problem with a
simple home checkup test.
If Bob fails any part of the checkup test, he may need a replacement part. In this case,
please call our customer care center at 1-888-549-8847 for toll-free support in the US
and Canada, or email us at [email protected].
Put Bob in checkup mode:
Bob will chirp three times to let you know he is now in checkup mode. You may re-
lease the UV button. Do not press any additional buttons.
Home Checkup Test
Flip Bob's power switch OFF and place
him on a light-colored surface.
While holding down the left most but-
ton on Bob’s cover (UV), turn Bob’s
power switch ON.
1 2
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Step One: Edge Sensors
Right after Bob enters checkup mode and while Bob is on the floor, look at his screen.
You should see four lights indicating TROUBLE NR, MIN CLEANING, CAPACITY, and
CHARGING lit up in the center of Bob’s display.
If all four lights do not turn ON, flip Bob over and clean his edge sensors. Check again
to see if all four lights turn on.
Lift Bob about 6 inches (15 cm) off the ground. You should see the 4 lights turn off.
Put Bob back on the floor.
TROUBLE NR.
CAPACIT Y
MIN. CLEANING
CHARGING
Do not press any additional buttons. Continue to the next step.
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Step Two: Wall Sensors
Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper.
The 5 indicators along the top of the display (UV, AUTO, SPOT, WALL FOLLOW,
DOCK) will light up as you move your imitation wall around the bumper.
You may now move on to the next step of the checkup test. Do not press any addi-
tional buttons.
UV AUTO
Do not press any additional buttons. Continue to the next step.
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Step Three: Charging System
Press Bob’s UV button once. The screen will go blank. Place Bob at about 5-10 inch-
es from his charging station with the middle of his bumper facing the station. Bob’s
screen should display the number 77.
If you see a different number, clean the window and transmitter on Bob and his
charging station. Make sure the small transmitter in the middle of Bob's bumper is not
covered or dirty, and Bob is placed within 5-10 inches of the station with the middle
of his bumper aligned with the window in the middle of the station.
Do not press any additional buttons. Continue to the next step.
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Step Four: Touch Sensors
Press the UV button once more. Bob’s screen remains blank.
To test Bob's bumper, press down on its center. The words DIRT and MINS. CLEANING
will light up on the screen. If you press on the left side of the bumper, only DIRT will light
up. If you press down on the right side only MINS. CLEANING will light up.
Do not press any additional buttons. Continue to the next step.
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Step Five: Display Screen
Press the UV button once more. Bob will now test his display screen. Each of the
screen's icons should light up in a repeating rotation.
UV
DIRT
TROUBLE NR.
CAPACITY
AUTO SPOT WALL FOLLOW DOCK
MIN. CLEANING
CHARGING
READY
Do not press any additional buttons. Continue to the next step.
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Step Six: Brush and Suction Power
Press the PROGRAM button next to the UV button. Both the main and brushes
should spin, and air should flow out of the the back of Bob's dustbin. If you do not
feel air flowing out of the dustbin, then Bob may need a new dustbin. If brushes are
not moving open the brushes and clean them before repeating the test.
UV
DIRT
TROUBLE NR.
CAPACITY
AUTO SPOT WALL FOLLOW DOCK
MIN. CLEANING
CHARGING
READY
Ignore the icons
and numbers on
the display screen
during test mode.
Do not press any additional buttons. Continue to the next step.
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Step Seven: UV Light and Wheels
Lift Bob off the floor to keep him from running away! Next, press the MODE button
and his wheels should drive forward.
Flip Bob over and you should see his UV lamp lit.
Press the MODE button once more. Bob’s wheels should drive backwards and his UV
lamp should turn off.
If Bob is having difficulty rotating either one of his wheels, contact customer support.
Do not look directly
into the UV lamp.
This is the end of checkup test. Flip Bob's power switch OFF.
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If Bob completes the checkup test without any issues, then his internal parts are
working properly! Contact [email protected] if you have any questions, as our
doctors at the bObsweep hospital are always ready to help!
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Warranty
Information
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A bObsweep product purchased from an authorized seller and used anywhere in the world
includes a 1-year limited warranty, 2-year warranty on the battery, five years of subsidized
replacement, and a lifetime of support. The warranty covers labor and all parts, except
brushes, filters, and mopping cloths. Postal charges are not covered by the warranty.
Additional coverage plans are available for purchase at www.bobsweep.com/coverageplan.
Even after Bob’s warranty is over, all his replacement parts and his visits to hospital are
subsidized between 25%-50% for five years from the date he was first adopted.
To activate Bob’s warranty, register him online and keep your original purchase receipt.
To register Bob, visit www.bobsweep.com/warranties.
Warranty Information
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Bob’s cleaning pattern may look quite different from the way a human would clean:
he may spin in a gradually widening circle, follow along walls, or zigzag across a small
area. Sometimes he may seem to be ignoring some spaces or spending too much
time on others — but don’t worry! Bob’s dirt sensors tell him to pay more attention to
particularly dusty or soiled areas. Rest assured, Bob will efficiently clean your home
within the course of a full cycle — just check his dustbin for the evidence!
It is best to let Bob work in his own way, even if his movements appear odd. Moving
him around, manipulating his movements, or picking him up may confuse him and
disrupt his cycle.
If you wish to control Bob’s movements manually, you may use the navigational
buttons on his remote. If your rooms are divided by higher ledges than Bob is able to
climb, you may block off the area using a Bob blOck. Contact our support team for
information.
Bob’s Cleaning Behavior
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Unique Furniture
Bob is designed to maneuver around furniture of most shapes and sizes, but certain
configurations may confuse him temporarily. Bob may sometimes find it difficult to
clean under chairs with narrow legs, or furniture that is too low for his bumper sensors
to detect. Specialty furniture, such as desk chairs with wheels or stools with circular
bases, may also confuse him for a moment — but don’t worry, Bob usually finds his
way around with time.
Edge Sensors
Bob uses infrared light to detect edges and stairs; because dark-colored carpet ab-
sorbs most light, it may seem like an edge to Bob’s sensors. If Bob indicates Trouble
Nr. 4 his screen, it means that there is something funny going on with his edge sen-
sors, and you may need to temporarily deactivate them. To do so, simply hold down
the UV button on Bob’s cover until the 5 bars on top of the screen flash 7 times and
remain lit on his screen (refer to page 69). Just remember that while Bob’s sensors are
deactivated, he will not be able to detect edges or stairs!
Main Brush
Bob’s main brush, which is designed to reach deep into carpet, may also have trouble
turning on rugs with long fibers or fringes. You may tuck fringes underneath rugs or
remove Bob’s main brush and see how he performs without it.
Bob’s Challenges
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Mop
Bob’s mop, which is attached to his bottom, is designed to sit flat against the floor
and leave behind a clean trail. Because of this, Bob may have a tough time climbing
over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is
not cleaning smooth surfaces such as tile or hardwood.
Inclines
Sometimes Bob will attempt to drive up angled surfaces, getting stuck for a few min-
utes before deciding to clean somewhere else. This is because Bob wants to cover
every spot in your home and will try his hardest to overcome any obstacle!
As long as Bob does not indicate on his screen that there is a problem, let him find
his own way around your home and continue cleaning. Take note of the areas Bob
finds the most challenging, and if possible spread or adjust some of your furniture
accordingly.
The Solution: blOck (sold separately)
If Bob finds a part of your home challenging to clean, use blOck to keep him away.
blOck emits a digital boundary Bob will not cross.
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1. Where can I find Bob’s training videos?
Bob’s “how-to” videos can be found at Bob’s owners’ corner:
owners.bobsweep.com.
2. How long should Bob’s battery last?
The exact time depends on the type of surface Bob is cleaning as well as the age of
the battery. Generally, the smoother the surface (hardwood or tile for example), the
longer the battery will last. When fully charged, a new Bob usually cleans between 45
to 90 minutes.
3. How do I know that Bob is fully charged and ready to clean?
When Bob charges using the wall adapter or charging station, the red battery bars
flash on his display screen. As soon as Bob's battery is fully charged, these bars
disappear and you will see the word “Ready” light up on Bob's screen.
4. How often should I empty the dustbin?
Bob’s dustbin has a 1000 mL capacity — three times larger than most robot-
ic vacuum cleaners on the market today! This means you may not need to
empty the dustbin immediately after every cleaning. Depending on the size of
the room and the amount of particles piled up, Bob can perform up to around
six cleaning cycles before he fills his dustbin. Simply remove the dustbin and
check to see if emptying is necessary.
5. How often should I clean Bob’s brushes?
Bob’s brushes do a lot of the work picking up hair and larger debris, so it is
recommended that you clean the main and side brushes every 1 to 4 uses. If you
notice a thick covering of hair, dust, and debris on his brushes, remove and clean
them. Remember to clean the notches that hold Bob’s brushes in place on his
interior. This assures they stay in good condition for a long time.
FAQs
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6. My Bob won’t turn on no matter what I do.
If Bob only charged for a short amount of time and does not start after using his
ON/OFF switch or his charging station, it’s likely that his battery has drained too
low to operate. To recharge him, unplug the adapter that normally attaches to the
charging station and plug it directly into the inlet on Bob’s side. Let Bob recharge
overnight before using again. After this procedure, you will be able to charge Bob
using the charging station. If you place Bob on his charging station, always make
sure to turn him ON first, to activate the charging plates on his bottom. When Bob
charges, the battery bars on his display screen blink.
7. Why is my Bob beeping?
Bob beeps when he encounters a problem cleaning and needs assistance.
Along with his sounds, you will see a Trouble Number on the digital display
which lets you know why Bob has stopped. Consult this manual’s Trouble-
shooting section to resolve Bob’s problem.
8. Bob is having trouble finding his charging station. Where is the best place to put his
station?
For Bob to find his charging station, he needs to face it directly. Bob will find his
station more easily if it you place it near the perimeter of the room with plenty
of space in front of it, so that he may detect the station from afar. In order for
Bob to dock properly, place the charging station against the wall on a flat sur-
face like hardwood or tile flooring instead of carpet. To facilitate Bob’s work,
find a spot for the charging station where Bob has a higher chance of passing
through.
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9. I am having problems removing Bob’s brush.
If the main or side brushes are difficult to remove, it is likely because hair, string,
and/or other debris have been caught in them and are clogging the areas where
they attach to Bob. It is best to clean Bob’s brushes about once a week to
prevent buildup. You can use scissors to cut away hair wrapped around the
brushes until you are able to remove them. You may need to gently pull the
main brush up or down to reach the corners, but do not force the brush out as
this can damage it.
10. Bob gets stuck under my furniture or travels over wires that tangle up his brush.
How can I stop him from going into these areas?
If Bob maneuvers under a piece of furniture and there is only one open
entrance, he may need a few minutes to figure out how to escape on his own.
You will not need to assist him when this happens, unless Bob stops cleaning
completely and starts beeping.
If you would like Bob to avoid a certain area, such as an area with lots of wires,
you may use blOck to create a digital boundary.
11. Why does Bob start cleaning when I did not tell him to clean?
Bob will start up on his own when he is scheduled to clean, or when his
auto-resume feature is enabled. Bob’s weekly cleaning schedule is displayed on
his charging station. Bob will automatically start cleaning on the time and days
of the week he is scheduled to clean. A bell shaped icon of Bob's station means
Bob has a scheduled cleaning coming up. Bob works on a 24 hour clock, so if he
is scheduled to clean at 01:00, then he will begin working at 1 am; if he is
scheduled to clean at 13:00, then he will begin working at 1 pm. To reset Bob’s
schedule, turn off and unplug the charging staion for a day.
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When Bob is on auto-resume mode, a broom-shaped icon is visible on his
charging station. This means Bob will automatically begin cleaning after he has
fully charged. To disable auto-resume, press the cycle button on the station until
the broom disappears.
12. When should I use different cleaning modes?
Auto/Robot mode is Bob’s default mode and gives him enough time to
thoroughly cover a large area. If you would like to clean a smaller area, you may
use Quick Clean mode, which lasts 30 minutes, or Touch Up mode, which lasts
15 minutes.
Waffle Track
and Spiral Track
are best used when cleaning a small spill. When
Waffle Track
is selected, Bob travels in a grid pattern; when Spiral Track
is
selected, Bob travels in a gradually widening circle. Select Wall Track
to make
Bob travel along the edges of your room.
13. Bob is stopping and showing Trouble NR. on the screen. How can I fix this?
Bob’s Trouble Number notifies you of the specific reason his work has been
interrupted. This feature allows you to identify the source of the problem quickly.
A Trouble Number rarely signals a defect and can be solved with simple proce-
dures. Along with words “TROUBLE NR” there will also be a two-digit number
on the center of Bob’s screen (where Bob’s cleaning minutes can be seen). The
numbers range from 00 to 10. Each number represents an issue with a specific
mechanical part on Bob. Refer to the Troubleshooting section of this manual
(page 75) for the cause of the problem as well as its solution.
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14. What is the best way to clean Bob’s wheels?
Use the cleaning tool or compressed air to clear the creases of the wheels. For
a more thorough clean, wipe the sides and bottoms of the wheels as they spin
during checkup mode (see the Home Checkup Test section of this manual).
15. My Bob just stopped while cleaning and the screen went off. What do I do next?
Like other electronic devives with a CPU (computers, smartphones, etc.), Bob
may experience a momentary halt in his operating system. You can usually get
Bob back to work by simply turning his power switch OFF and ON again. If this
does not solve the issue, Bob might need a manual restart. You can restart him
by flipping his power switch OFF and plugging the charging adapter directly into
the inlet on his side. Leave him to charge overnight to fully refresh his system.
16. I have a question and need to contact Bob's support team. How do I do that?
Our devoted team is always eager to help you! You can reach us by phone or
e-mail.
Call us toll free 1-888-549-8847 for support in Canada and the United States,
or e-mail us at [email protected]. Our goal is to get back to you within a day.
To watch Bob's how-to, repair, and troubleshooting videos; order parts; and connect
with your extended bObsweep family members, visit owners.bobsweep.com.
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IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”)
until you have carefully read and agreed to the following terms and conditions.
By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda
accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep. The Bobsweep
contains an electronic and software interface that allows you to control or modify its behavior, and remotely monitor its sensors.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT SOFTWARE, YOU ARE AC-
CEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN CONNECTION
WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO AC-
CEPT AND AGREE TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT THAT
YOU ARE OF SUFFICIENT LEGAL AGE IN YOURJURISDICTION OR RESIDENCE TO USE OR ACCESS THE PRODUCT SOFT-
WARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU
SHOULD CEASE USING THE PRODUCT AND PRODUCT SOFTWARE. Terms and Conditions
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alty-free, personal, non- exclusive, nontransferable, non-assignable, non-commercial intellectual property license to use the
Bobsweep software contained on the Bobsweep, including the protocol for communicating with the Bobsweep software con-
tained on the Bobsweep (“Bobsweep Software”), to use the Bobsweep.
NONCOMMERCIAL LICENSE: You may use the Bobsweep Software and the Bobsweep only for personal, noncommercial,
educational, and research purposes. The Bobsweep Software and the Bobsweep may not be used for any other purpose,
whether “for prot” or “not for prot.” Any work performed or produced using the Bobsweep, including Your Software, cannot
be performed or produced for the benet of other parties for a fee, compensation, or any other reimbursement or remuneration.
A separate license is required for each additional use and/or individual user in all other cases. If you are an entity, Bobsweep
grants you the right to designate one individual within your organization to have the sole right to use the Bobsweep Software and
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YOUR SOFTWARE : Use and distribution of any software that you create for your Bobsweep (“Your Software”) is also subject
to the following limitations: You (i) shall be solely responsible for any update or support obligation or other liability which may
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from and against any claims or lawsuits, including attorney’s fees, that arise or result from Your Software, including your use
and your distribution. TITLE: Title to the Bobsweep Software remains with Bobsweep or its suppliers. The Bobsweep Software
is licensed, not sold. Except as expressly provided herein, Bobsweep does not grant any express or implied right to you under
Bobsweep patents, copyrights, trademarks, or trade secret information. You will not remove any copyright or patent notice from
the Bobsweep Software or the Bobsweep. ONE-TIME TRANSFER: The initial user of the Bobsweep Software and the Bobsweep
may make a one-time permanent transfer of this Agreement, the Bobsweep Software, and the Bobsweep to another end user,
provided that the initial user retains no copies of the Bobsweep Software and the Bobsweep.
End User License Agreement for Bobsweep Software and bObsweep
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This transfer must include the Bobsweep Software, the Bobsweep, and all of the materials accompanying the Bobsweep (in-
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and the Bobsweep must agree to all the terms of this Agreement. NO WARRANTY AND LIMITED REPLACEMENT: EXCEPT AS
STATED IN THE LIMITED WARRANTY TO THE ORIGINAL PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP
ARE PROVIDED “AS IS” WITH NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY.
If the Bobsweep Software or the Bobsweep is found to be defective in material or workmanship under normal use for a period
of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the
Bobsweep Software or the Bobsweep.
This offer is void if the defect results from accident, abuse, misapplication, or software that you developed for your Bobsweep.
Any updates or supplements to the Bobsweep Software or the Bobsweep provided to you after the expiration of the one (1)
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THIRD- PARTY INTELLECTUAL PROPERTY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER BOBSWEEP NOR ITS
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TERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE
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Specifications

bObsweep WP460011 Questions and Answers

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