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23ENGLISH
Problem Possible cause Solution
The pan, basket, fat reducer, and the
inside of the appliance always become
hot when the appliance is switched on
to ensure the food is properly cooked.
These parts are always too hot to touch.
If you leave the appliance switched on
for a longer time, some areas get too hot
to touch. These areas are marked on the
appliance with the following icon:
As long as you are aware of the hot
areas and avoid touching them, the
appliance is completely safe to use.
My home-made
fries do not turn
out as I expected.
You did not use the right
potato type.
To get the best results, use fresh
(slightly) oury potatoes. If you need to
store the potatoes, do not store them
in a cold environment like in a fridge.
Choose potatoes whose package states
that they are suitable for frying.
The amount of
ingredients in the basket
is too big.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
Certain types of
ingredients need to be
shaken halfway through
the cooking time.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance, you
hear the sound of the working fan. If you
do not hear this sound, check if the plug
is inserted in the wall outlet properly.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
dierent outlet and check the fuses.
I see some
peeling o spots
inside my Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to the
incidental touching or
scratching of the coating
(e.g. during cleaning
with harsh cleaning
tools and/or while
inserting the basket).
You can prevent damage by lowering
the basket into the pan properly. If you
insert the basket at an angle, its side
may knock against the wall of the pan,
causing small pieces of coating to chip
o. If this occurs, please be informed
that this is not harmful as all materials
used are food-safe.
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