USER’S GUIDE
MFC-465CN
Version A
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-465CN
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-
line at http://www.brother.com/registration/
© 2007 Brother Industries, Ltd.
i
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows
®
only).
For Customer Service
In USA: 1-800-284-4329
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
ii
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
iii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother.
(You can visit us online for a complete selection of the Brother accessories and supplies that are
available for purchase.)
In USA: 1-877-552-MALL (6255)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER
http://www.brother.ca
Description Item
Ink Cartridge Standard <black> LC51BK (Prints approx. 500 pages)
Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages)
Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages)
Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages)
Premium Glossy Photo Paper
(Letter size / 20 sheets)
(4"×6" size / 20 sheets)
BP61GLL
BP61GLP
Matte Inkjet Paper
(Letter size / 25 sheets)
BP60ML (USA only)
Inkjet Plain Paper
(Letter size / 250 sheets)
BP60PL (USA only)
Telephone Line Cord LG3077001 (USA only)
User's Guide LS2764001 (English for USA and Canada)
LS2764002 (French for Canada)
vi
Brother
®
One Year Limited Warranty and Replacement Service
(USA only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother's then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship
this Product.
© 2007 Brother International Corporation
vii
BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of
charge if defective in material or workmanship. This warranty applies only to products
purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink
cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC
belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner
packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or
operation, any damage caused from service, maintenance, modifications, or tampering by
anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or
Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability
of the end-user/purchaser. In order to obtain warranty service, the MFC/Fax machine must be
delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized
Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax
machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary,
or punitive damages, including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-Brother.
Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
xi
10 Printing Reports 69
Fax reports...........................................................................................................69
Transmission Verification Report...................................................................69
Fax Journal (activity report) ...........................................................................69
Reports ................................................................................................................70
How to print a report......................................................................................70
11 Polling 71
Polling overview...................................................................................................71
Polling receive .....................................................................................................71
Setup to receive polling .................................................................................71
Sequential polling (Black & White only).........................................................71
Polled transmit (Black & White only)....................................................................72
Set up for polled transmit...............................................................................72
Section III Copy
12 Making copies 74
How to copy.........................................................................................................74
Entering Copy mode......................................................................................74
Making a single copy .....................................................................................74
Making multiple copies ..................................................................................74
Stop copying..................................................................................................74
Copy settings.......................................................................................................75
Changing copy quality ...................................................................................75
Enlarging or reducing the image copied ........................................................75
Making N in 1 copies or a poster (page layout) ............................................76
Sorting copies using the ADF........................................................................77
Adjusting Brightness, Contrast and Color......................................................77
Paper Options................................................................................................78
Setting your changes as the new default......................................................79
Restoring all settings to the factory settings ..................................................80
‘Out of Memory’ message....................................................................................80
xii
Section IV Walk-up Photo Printing
13 PhotoCapture Center
®
: Printing photos from a memory card
or USB Flash memory drive 82
PhotoCapture Center
®
Operations ......................................................................82
Printing from a memory card or USB Flash memory drive without a PC.......82
Scanning to a memory card or USB Flash memory drive without a PC ........82
Using PhotoCapture Center
®
from your computer ........................................82
Using a memory card or USB Flash memory drive .......................................82
Memory cards or a USB Flash memory drive folder structure.......................83
Getting started .....................................................................................................84
Entering PhotoCapture mode ........................................................................85
Print Images.........................................................................................................85
View Photo(s) ................................................................................................85
Print Index (Thumbnails) ...............................................................................86
Print Photos ...................................................................................................86
Photo Effects .................................................................................................87
Search by Date..............................................................................................90
Print All Photos ..............................................................................................90
Slide show .....................................................................................................90
Trimming........................................................................................................91
DPOF printing................................................................................................91
PhotoCapture Center
®
print settings ...................................................................92
Print Quality ...................................................................................................93
Paper options ................................................................................................93
Adjusting Brightness, Contrast and Color......................................................94
Cropping ........................................................................................................95
Borderless printing.........................................................................................95
Setting your changes as the new default.......................................................95
Restoring all settings to the factory settings ..................................................95
Scan to a memory card or USB Flash memory drive ..........................................96
Entering Scan mode ......................................................................................96
How to scan to a memory card or USB Flash memory drive.........................96
Understanding the Error Messages .....................................................................97
14 Printing photos from a camera 98
Printing photos directly from a PictBridge camera ...............................................98
PictBridge requirements ................................................................................98
Setting your digital camera ............................................................................98
Printing Images..............................................................................................99
DPOF printing................................................................................................99
Printing photos directly from a digital camera (without PictBridge)....................100
Printing Images............................................................................................100
Understanding the Error Messages ...................................................................101
xiii
Section V Software
15 Software and Network features 104
Section VI Appendixes
A Safety and Legal 106
Choosing a location ...........................................................................................106
To use the machine safely.................................................................................107
Important safety instructions........................................................................110
Standard telephone and FCC Notices (These notices are in effect on
models sold and used in the United States only.) ...................................112
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) ...............................................................................................113
Industry Canada Compliance Statement (Canada only) .............................114
LAN connection ...........................................................................................114
Legal limitations for copying ..............................................................................115
Trademarks........................................................................................................116
B Troubleshooting and Routine Maintenance 117
Troubleshooting ................................................................................................117
If you are having difficulty with your machine..............................................117
Error messages .................................................................................................123
Error animation ............................................................................................126
Transferring your faxes or Fax Journal report .............................................126
Document jam ............................................................................................128
Printer jam or paper jam ..............................................................................128
Dial Tone ....................................................................................................130
Telephone line interference .........................................................................130
Routine maintenance.........................................................................................131
Replacing the ink cartridges ........................................................................131
Cleaning the outside of the machine ...........................................................133
Cleaning the scanner...................................................................................134
Cleaning the machine printer platen............................................................134
Cleaning the paper pick-up roller.................................................................135
Cleaning the print head ...............................................................................135
Checking the print quality ............................................................................136
Checking the print alignment.......................................................................137
Checking the ink volume .............................................................................137
Machine Information ..........................................................................................138
Checking the serial number.........................................................................138
Packing and shipping the machine....................................................................138
xiv
C Menu and Features 141
On-screen programming....................................................................................141
Menu table...................................................................................................141
Memory storage...........................................................................................141
Mode and menu keys ........................................................................................141
Menu table...................................................................................................142
Entering Text ...............................................................................................153
D Specifications 154
General ..............................................................................................................154
Print media.........................................................................................................155
Fax.....................................................................................................................156
Copy ..................................................................................................................157
PhotoCapture Center
®
.......................................................................................158
PictBridge ..........................................................................................................159
Scanner .............................................................................................................160
Printer ................................................................................................................161
Interfaces...........................................................................................................162
Computer requirements.....................................................................................163
Consumable items .............................................................................................164
Network (LAN) ...................................................................................................165
E Glossary 166
FIndex 170
2
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Software User’s Guide
and Network User’s
Guide
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s
Guide and Network User’s Guide that are
on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(For Windows
®
) 1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
General Information 1
Bold Bold typeface identifies specific
keys on the machine’s control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
General Information
3
1
c If the language screen appears, click
your language. The CD-ROM main
menu will appear.
Note
If this window does not appear, use
Windows
®
Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Windows
®
2000
Professional/Windows
®
XP and
Windows Vista™)
ControlCenter3 (For Windows
®
2000
Professional/Windows
®
XP and
Windows Vista™)
Network Scanning
Scansoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
Chapter 1
4
Viewing Documentation
(For Macintosh
®
) 1
a Turn on your Macintosh
®
. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top page file to view the
Software User's Guide and Network
User's Guide in HTML format.
e Click the documentation you want to
read:
Software User’s Guide
Network User’s Guide
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(For Mac OS
®
X 10.2.4 or greater)
ControlCenter2
(For Mac OS
®
X 10.2.4 or greater)
Network Scanning
(For Mac OS
®
X 10.2.4 or greater)
Presto!
®
PageManager
®
User’s Guide
The complete Presto!
®
PageManager
®
User’s Guide can be viewed from the Help
selection in the Presto!
®
PageManager
®
application.
General Information
7
1
5 Start keys:
Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scanning setting in
the ControlCenter software).
Black Start
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scanning setting in
the ControlCenter software).
6On/Off
You can turn the machine on and off.
7 Stop/Exit
Stops an operation or exits from a menu.
8 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
display by lifting it.
9Ink
Lets you clean the print head, check the print
quality, and check the available ink volume.
34 5
876
Chapter 1
8
LCD display screen 1
The LCD shows the current machine status
when the machine is idle.
1 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
2 Faxes in memory
Shows how many received faxes are in the
memory.
3 Memory Status
Lets you see the available memory in the
machine.
4 Ink indicator
Lets you see the available ink volume.
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
a Press Menu.
b Press a or b to choose
General Setup.
c Press OK.
d Press a or b to choose Mode Timer.
e Press OK.
f Press a or b to choose 30 Secs.
g Press OK.
You can see the current setting on the
LCD:
h Press Stop/Exit.
1
3
24
OKSelect & Press
MENU
Fax
LAN
Print Reports
Machine Info.
General Setup
MENU
Paper Type
Paper Size
Plain
General Setup
Volume
OK
Select & Press
Letter
Mode Timer 2 Mins
OKSelect & Press
MENU
30 Secs
1 Min
2 Mins
5 Mins
Mode Timer
OKSelect & Press
MENU
Mode Timer
Paper Type
Paper Size
Volume
30
Secs
Plain
General Setup
Letter
9
2
2
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF 2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m
2
) paper and always fan the pages
before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
How to load documents 2
CAUTION
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Loading documents and paper 2
Temperature: 68 to 86° F (20 to 30° C)
Humidity: 50% to 70%
Paper:
20 lb LTR (80 g/m
2
A4)
Length: 5.8 to 14 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight:
17to24lb (64to90g/m
2
)
1
Chapter 2
14
Loading paper and
other media
2
Note
To print on Photo (4"×6") or Photo L
(3.5"×5") paper, see Loading photo
paper on page 17.
a If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
Lift the output paper tray cover (1).
b Press and slide the paper side guides
(1) and paper length guide (2) to fit the
paper size.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
1
1
2
Loading documents and paper
19
2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Note
The Borderless feature is not available for envelopes.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
3
4
1
2
3
4
1
2
20
3
On/Off key 3
When the machine is idle, you can turn it on
and off by pressing the On/Off key.
Note
If you have connected an external
telephone or TAD, it is always available.
Turning the machine off 3
a Press and hold down the On/Off key
until the LCD shows Shutting Down.
The LCD will stay on for a few seconds
before going off.
Turning the machine on 3
a Press the On/Off key.
On/Off setting 3
You can customize the machine's On/Off
key. The factory setting is
Fax Receive:Off. Your machine will not
work when it is switched off, but it will clean
the print head periodically. If you turn this
setting to Fax Receive:On, you can
receive faxes or calls even when the machine
is switched off. (See On/Off key on this page.)
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose
On/Off Setting.
Press OK.
d Press a or b to choose
Fax Receive:On (or
Fax Receive:Off).
Press OK.
e Press Stop/Exit.
General setup 3
General setup
21
3
1
You cannot receive a fax with Black Start or
Color Start.
2
You cannot receive a fax automatically if you have
set the receive mode to Fax/Tel.
3
Set before you switch off the machine.
Mode Timer 3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
PhotoCapture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Mode Timer.
Press OK.
d Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
e Press Stop/Exit.
On/Off
setting
Receive
mode
Available
operations
Fax Receive
:Off
(factory
setting)
—No machine
operations will be
available.
Fax Receive
:On
1
Fax Only
External
TAD
Fax Receive
Easy Receive
Delayed Fax
3
Fax Forward
3
Paging
3
Fax Storage
3
PC Fax Receive
3
Remote Retrieval
3
Manual
Fax/Tel
2
Easy Receive
Delayed Fax
3
General setup
23
3
Volume Settings 3
Ring Volume 3
You can choose a range of ring volume
levels, from High to Off.
While in Fax mode , press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.You can also change the volume
through the menu, by following the
instructions below:
Setting the Ring Volume from the
menu 3
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Ring.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
Beeper Volume 3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Beeper.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
Speaker Volume 3
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Volume.
Press OK.
d Press a or b to choose Speaker.
Press OK.
e Press a or b to choose Low, Med, High
or Off.
Press OK.
f Press Stop/Exit.
You can also adjust the speaker volume by
pressing Hook.
a Press Hook.
b Press d or c .
This setting will stay until you change it
again.
c Press Hook.
Chapter 3
24
Automatic Daylight
Savings Time
3
You can set the machine to change
automatically for daylight savings time. It will
reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you
have set the correct date and time in the
Date&Time setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose
Auto Daylight.
Press OK.
d Press a or b to choose On (or Off).
Press OK.
e Press Stop/Exit.
LCD display 3
LCD Contrast 3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose LCD Contrast.
Press OK.
e Press a or b to choose Light, Med or
Dark.
Press OK.
f Press Stop/Exit.
Setting the backlight
brightness 3
You can adjust the brightness of the LCD
backlight. If you are having difficulty reading
the LCD, try changing the brightness setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
Press OK.
e Press a or b to choose Light or Dark.
Press OK.
f Press Stop/Exit.
26
4
TX Lock 4
TX Lock lets you prevent unauthorized
access to the machine. You will not be able to
continue to schedule Delayed Faxes or
Polling jobs. However, any pre-scheduled
Delayed Faxes will be sent even if you turn on
TX Lock, so they will not be lost.
While TX Lock is On, the following operations
are available:
Receiving faxes
Fax Forwarding (If Fax Forwarding was
already On)
Paging (If Paging was already On)
Remote retrieval (If Fax Storage was
already On)
PC Fax Receive (If PC Fax Receive was
already On)
While TX Lock is On, the following operations
are NOT available:
Sending faxes
Copying
PC printing
Scanning
PhotoCapture
Operation from Control panel
Note
If you forget the TX Lock password,
please call Brother Customer Service.
Setting and changing the
TX Lock password 4
Note
If you have already set the password, you
will not need to set it again.
Setting up the password 4
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
d Press a or b to choose TX Lock.
Press OK.
e Enter a 4-digit number for the password.
Press OK.
f When the LCD shows Verify:,
re-enter the password.
Press OK.
g Press Stop/Exit.
Changing the TX Lock password 4
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
d Press a or b to choose TX Lock.
Press OK.
e Press a or b to choose Set Password.
Press OK.
Security features 4
Security features
27
4
f Enter a 4-digit number for the current
password.
Press OK.
g Enter a 4-digit number for a new
password.
Press OK.
h When the LCD shows Verify:,
re-enter the password.
Press OK.
i Press Stop/Exit.
Turning the TX Lock on/off 4
Turning TX Lock on 4
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
d Press a or b to choose TX Lock.
Press OK.
e Press a or b to choose Set TX Lock.
Press OK.
f Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off 4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
30
5
Entering Fax mode 5
When the machine is idle, the time appears
on the LCD. When you want to send a fax, or
change fax send or receive settings, press
the (Fax) key to illuminate it in green.
The LCD shows:
Press a or b to scroll through the Fax key
options. Some functions are only available
when sending black & white faxes.
Fax Resolution (See page 33.)
Contrast (See page 33.)
Speed Dial (See page 54.)
Outgoing Call (See page 55.)
Caller ID hist. (See page 55.)
Broadcasting (See page 32.)
Delayed Fax (See page 35.)
Batch TX (See page 35.)
Real Time TX (See page 34.)
Polled TX (See page 72.)
Polling RX (See page 71.)
Overseas Mode (See page 35.)
Scan Size (See page 31.)
Set New Default (See page 36.)
Factory Reset (See page 36.)
When the option you want is highlighted,
press OK.
Faxing from the ADF 5
a Press (Fax).
b Put the document face down in the ADF.
(See Using the ADF on page 9.)
c Enter the fax number using the dial pad,
Speed Dial or Search.
d Press Black Start or Color Start.
The machine starts scanning the
document.
Note
• To cancel, press Stop/Exit.
• If you send a black & white fax when the
memory is full it will be sent in real time.
Faxing from the scanner
glass 5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.
You cannot send multiple pages for color
faxes.
Note
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
Sending a fax 5
09012345689
FAX
Fax Start
Press
Fax Resolution Standard
Contrast Auto
Speed Dial
Outgoing Call
Sending a fax
31
5
a Press (Fax).
b Load your document face down on the
scanner glass. (See Using the scanner
glass on page 10.)
c Enter the fax number using the dial pad,
Speed Dial or Search.
d Press Black Start or Color Start.
If you press Black Start, the
machine starts scanning the first
page. Go to step e.
If you press Color Start, the
machine starts sending the
document.
e Do one of the following:
To send a single page, press 2 to
choose No (or press Black Start
again).
The machine starts sending the
document.
To send more than one page, press
1 to choose Yes and go to step f.
f Put the next page on the scanner glass.
Press OK.
The machine starts scanning the page.
(Repeat steps e and f for each
additional page.)
Faxing A4 size documents
from the scanner glass 5
When documents are A4 size, you need to
set Scan Size to A4. If you do not, the bottom
portion of the faxes will be missing.
a Press (Fax).
b Press a or b to choose Scan Size.
Press OK.
c Press a or b to choose A4.
Press OK.
Note
You can save the setting you use most
often by setting it as default. (See
page 36.)
Color fax transmission 5
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the memory.
When you send a color fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Canceling a fax in progress 5
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
Chapter 5
32
Broadcasting
(Black & White only)
5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialed
numbers in the same broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
a Press (Fax).
b Load your document.
c Press a or b to choose Broadcasting.
Press OK.
d Press a or b to choose Add Number.
Press OK.
e Enter a number using Speed Dial, a
Group, or the dial pad.
Press OK.
f After you have entered all the fax
numbers by repeating steps d and e,
press a or b to choose Complete.
Press OK.
g Press Black Start.
Note
• If you did not use up any of the numbers
for Groups, you can ‘broadcast’ faxes to
as many as 210 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access and delayed
fax.
• If the memory is full, press Stop/Exit to
stop the job. If more than one page has
been scanned, press Black Start to send
the portion that is in the memory.
Canceling a Broadcast in
progress 5
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Remaining Jobs.
Press OK.
The LCD will show the fax number being
dialed and the Broadcast job number.
d Press OK.
The LCD will ask you the following
message:
Cancel Job?
Yes i Press 1
No i Press 2
e Press 1 to clear the number being
dialed.
The LCD will then show the Broadcast
job number.
f Press OK.
The LCD will ask you the following
message:
Cancel Job?
Yes i Press 1
No i Press 2
g Press 1 to cancel the Broadcast.
h Press Stop/Exit.
Chapter 5
34
Note
You can choose four different resolution
settings for black & white faxes and two for
color.
If you choose S.Fine or Photo and then
use the Color Start key to send a fax, the
machine will send the fax using the Fine
setting.
Dual access
(Black & White only) 5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
If the Out of Memory message appears
while scanning documents, press
Stop/Exit to cancel or Black Start to send
the scanned pages.
Real time transmission 5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialing and
sending.
If the memory is full or you are sending a color
fax, the machine will send the document in
real time (even if Real Time TX is set to
Off).
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can
turn on Real Time TX.
a Press (Fax).
b Press a or b to choose Real Time TX.
Press OK.
c Press a or b to choose On.
Press OK.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Black & White
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than
Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine
resolution.
Photo Use when the document has
varying shades of gray or is a
photograph. This has the
slowest transmission.
Color
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
Chapter 5
36
Setting your changes as the
new default 5
You can save the fax settings for
Fax Resolution, Contrast,
Real Time TX and Scan Size you use
most often by setting them the default setting.
These settings will stay until you change
them again.
a Press (Fax).
b Press a or b to choose your new setting.
Press OK.
Repeat this step for each setting you
want to change.
c After changing the last setting, press a
or b to choose Set New Default.
Press OK.
d Press 1 to choose Yes.
e Press Stop/Exit.
Restoring all settings to the
factory settings 5
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a Press (Fax).
b Press a or b to choose
Factory Reset.
Press OK.
c Press 1 to choose Yes.
d Press Stop/Exit.
Sending a fax manually 5
Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.
a Press (Fax).
b Load your document.
c To listen for a dial tone press Hook or
pick up the handset of an external
telephone.
d Dial the fax number.
e When you hear the fax tone, press
Black Start or Color Start.
If you are using the scanner glass press
1 to send a fax.
f If you picked up the handset of an
external telephone, replace it.
Sending a fax at the end of a
conversation 5
At the end of a conversation you can send a
fax to the other party before you both hang
up.
a Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b Load your document.
c Press Black Start or Color Start.
If you are using the scanner glass,
press 1 to send a fax.
d Replace the handset of the external
phone.
38
6
Receive modes 6
You must choose the receive mode depending on the external devices and telephone subscriber
services you have on your line. The diagrams below will help you choose the correct mode. For
more detailed information about the receive modes, see Using receive modes on page 39.
Choosing the Receive Mode 6
If you are using a Voice Mail or Distinctive Ring subscriber service from your telephone company,
see Voice Mail on page 44 or Distinctive Ring on page 45.
To set a receive mode follow the instructions below.
a Press Menu.
b Press a or b to choose Initial Setup.
Press OK.
c Press a or b to choose Receive Mode.
Press OK.
d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
e Press Stop/Exit.
The LCD will display the current receive mode.
Receiving a Fax 6
Do you use a Distinctive Ring subscriber service?
Yes
Yes
See Distinctive Ring.
Fax Only
No
Yes
No
No
No
Yes
Manual
Yes
External TAD
No
Fax/Tel
Are you connecting an external telephone or external TAD
(telephone answering device) to the machine?
Do you want the machine to
answer fax and telephone
calls automatically?
Are you using the voice message
function of your external TAD
(telephone answering device)?
Do you want to use the
machine for fax only?
Do you use a Voice Mail subscriber service?
See Voice Mail.
No
Yes
Receiving a Fax
41
6
Easy Receive 6
If Easy Receive is On: 6
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear “chirps” through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off: 6
If you are at the machine and answer a call
first by lifting a handset, then press
Black Start or Color Start, and then press 2
to receive.
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones on page 52.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose Easy Receive.
Press OK.
e Press a or b to choose On (or Off).
Press OK.
f Press Stop/Exit.
Additional receiving
operations
6
Printing a reduced incoming
fax 6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter, Legal size paper. The
machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting. (See Paper Size on page 22.)
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Setup Receive.
Press OK.
d Press a or b to choose
Auto Reduction.
Press OK.
e Press a or b to choose On (or Off).
Press OK.
f Press Stop/Exit.
43
7
7
Voice operations 7
Voice calls can be made either with an
external telephone, by dialing manually, or by
using Quick Dial numbers.
Tone or Pulse (Canada only) 7
If you have a Pulse dialing service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below:
a Pick up the handset of an external
telephone or press Hook.
b Press # on the machine’s control panel.
Any digits dialed after this will send tone
signals.
When you hang up, the machine will return to
the Pulse dialing service.
Fax/Tel mode when the power
key is on 7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/double-
ringing) to alert you to pick up a voice call.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press #51 between the
pseudo/double-rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing
l 51.
Lift the external telephone’s handset, and
then press Hook to answer.
Fax/Tel mode when the power
key is off 7
You can change the default setting of the
On/Off key to Fax Receive:On so that you
can receive faxes when the power key is off.
(See On/Off setting on page 20.) Fax/Tel
mode will work in the following way.
Fax/Tel mode does not work when the power
key is off. The machine will not answer
telephone or fax calls and will keep ringing. If
you are at an external or extension
telephone, lift the handset and talk. If you
hear fax tones, hold the handset until Easy
Receive activates your machine. If the other
party says they want to send you a fax,
activate the machine by pressing l 51.
Telephone Services and External
devices
7
Telephone Services and External devices
45
7
Distinctive Ring 7
Brother uses the term ‘Distinctive Ring’ but
different telephone companies have other
names for this service such as Smart Ring,
RingMaster, Teen Ring, Custom Ringing,
Personalized Ring, Data Ident-A-Call, Ident-
A-Call, Ident-A-Ring or SimpleBiz Fax &
Alternate Number Ringing.
What does your telephone company's
‘Distinctive Ring’ do? 7
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Note
Please call your telephone company for
availability and rates.
What does Brother's ‘Distinctive Ring’
do? 7
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Note
You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions on next page to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
Before you choose the ring pattern to
register 7
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1 long-long
2 short-long-short
3 short-short-long
4 very long (normal
pattern)
Telephone Services and External devices
47
7
Caller ID 7
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
You can see the first 15 characters of the
number (or name).
The Unavailable message means the
call originated outside your Caller ID
service area.
The PrivateCall message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing the
Caller ID List on page 48.)
Note
• This feature may not be available in
certain areas of the USA and Canada.
• The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
Setting up your area code (USA only) 7
When returning calls from the caller ID history
your machine will automatically dial "1" plus
the area code for all calls. If your local dialing
plan requires that the “1” not be used for calls
within your area code enter your area code in
this setting. With the area code setting, calls
returned from the caller ID history to your
area code will be dialed using 10 digits (area
code + 7-digit number). If your dialing plan
does not follow the standard 1 + area code +
7-digit number dialing system for calling
outside your area code, you may experience
problems returning calls automatically from
the caller ID history. If this is not the
procedure followed by your dialing plan, you
will not be able to return calls automatically.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Miscellaneous.
Press OK.
d Press a or b to choose Caller ID.
Press OK.
e Press a or b to choose Area Code.
Press OK.
f Use the dial pad to enter your area code.
Press OK.
g Press Stop/Exit.
Telephone Services and External devices
49
7
Connecting an external
TAD (telephone
answering device)
7
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
• If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
• If You Subscribe to your Telephone
company's Distinctive Ring Service:
You may connect an external TAD to a
separate wall jack only if you subscribe to
your telephone company's Distinctive
Ring service, have registered the
distinctive ring pattern on your machine,
and use that number as a fax number. The
recommended setting is at least four rings
on the external TAD when you have the
telephone company's Distinctive Ring
Service. You cannot use the Toll Saver
setting.
• If You Do Not Subscribe to Distinctive
Ring Service:
You must plug your TAD into the EXT.
jack of your machine. If your TAD is
plugged into a wall jack, both your
machine and the TAD will try to control the
telephone line. (See the illustration
below.)
1TAD
When the TAD answers a call, the LCD
shows Telephone.
1
1
Chapter 7
52
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
External and extension
telephones
7
Connecting an external or
extension telephone 7
You can connect a separate telephone or
telephone answering device directly to your
machine as shown in the diagram below.
Connect the telephone line cord to the jack
labeled EXT.
1 Extension telephone
2 External telephone
When you are using an external or extension
telephone, the LCD shows Telephone.
Using external and extension
telephones 7
If you answer a fax call on an extension or an
external telephone connected to the EXT.
jack of the machine, you can make your
machine take the call by using the Fax
Receive Code. When you press the Fax
Receive Code l 51, the machine starts to
receive the fax.
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Telephone Answer Code # 5 1 to take the
call at an extension telephone. (See F/T Ring
Time (Fax/Tel mode only) on page 40.)
1
2
Chapter 8
56
d Do one of the following:
To send a fax, press a or b to choose
Send a fax.
Press OK.
Press Black Start or Color Start.
If you want to store the number,
press a or b to choose
Add to Speed Dial.
Press OK.
(See Storing Speed Dial numbers
from Outgoing Calls on page 57.)
Press a or b to choose Delete.
Press OK.
Press 1 to confirm.
e Press Stop/Exit.
Note
• (USA only) If you redial from the Caller ID
history outside your area code, you must
set up your AREA CODE in advance.
(See Setting up your area code (USA
only) on page 47.)
• You can print the Caller ID list.
(See Printing the Caller ID
List on page 48.)
Storing numbers 8
You can set up your machine to do the
following types of easy dialing: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause 8
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialing
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing Speed Dial numbers 8
You can store up to 80 2-digit Speed Dial
locations with a name, and each name can
have two numbers. When you dial you will
only have to press a few keys (For example:
Speed Dial, Search, OK, the two-digit
number, and Black Start or Color Start).
a Press Speed Dial.
b Press a or b to choose
Set Speed Dial.
Press OK.
c Press a or b to choose the 2-digit
Speed Dial location you want to store
the number in.
Press OK.
Dialing and storing numbers
57
8
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press OK.
(To help you enter letters, see
Entering Text on page 153.)
To store the number without a name,
press OK.
e Enter the fax or telephone number (up to
20 digits).
Press OK.
f Do one of the following:
Enter the second fax or telephone
number (up to 20 digits).
Press OK.
If you do not want to store a second
number, press OK.
g Do one of the following:
To store another Speed Dial
number, go to step c.
To finish the setting, press
Stop/Exit
.
Storing Speed Dial numbers from
Outgoing Calls 8
You can also store Speed Dial numbers from
the Outgoing Call history.
a Press Redial/Pause.
You can also choose Outgoing Call
by pressing (Fax).
b Press a or b to choose the name or
number you want to store.
Press OK.
c Press a or b to choose
Add to Speed Dial.
Press OK.
d Press a or b to choose the 2-digit
Speed Dial location you want to store
the number in.
Press OK.
e Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press OK.
(To help you enter letters, see
Entering Text on page 153.)
To store the number without a name,
press OK.
f Press OK to confirm the fax or
telephone number.
g Do one of the following:
Enter the second fax or telephone
number (up to 20 digits).
Press OK.
If you do not want to store a second
number, press OK.
h Press Stop/Exit.
Storing Speed Dial numbers from the
Caller ID history
8
If you have the Caller ID subscriber service
from your telephone company you can also
store Speed Dial numbers from incoming
calls in the Caller ID History. (See Caller
ID on page 47.)
a Press (Fax).
b Press a or b to choose
Caller ID hist..
Press OK.
c Press a or b to choose the number you
want to store.
Press OK.
d Press a or b to choose
Add to Speed Dial.
Press OK.
e Press a or b to choose the 2-digit
Speed Dial location you want to store
the number in.
Press OK.
Dialing and storing numbers
59
8
Setting up groups for
broadcasting 8
Groups, which can be stored on a Speed Dial
location, allow you to send the same fax
message to many fax numbers by pressing
only Speed Dial, Search, OK, the two-digit
location and Black Start. First, you'll need to
store each fax number in a Speed-Dial
location. Then you can include them as
numbers in the Group. Each Group uses up a
Speed Dial location. You can have up to six
Groups, or you can assign up to 158 numbers
in a large Group if you have 2 numbers in
each location.
(See Storing Speed Dial
numbers on page 56 and Broadcasting
(Black & White only) on page 32.)
a Press Speed Dial.
b Press a or b to choose Setup Groups.
Press OK.
c Press a or b to choose GROUP1,
GROUP2, GROUP3, GROUP4, GROUP5 or
GROUP6 for the Group name where you
will store the fax numbers.
Press OK.
d
Press
a
or
b
to choose the 2-digit location
where you want to add to the Group.
Press OK.
e Press a or b to choose Add Number.
Press OK.
f Press a or b to choose
Alphabetical Order or
Numerical Order.
Press OK.
g Press a or b to choose the number you
want to add.
Press OK.
h After you have finished adding numbers
by repeating steps e and g, press a or
b to choose Complete.
Press OK.
i Press Stop/Exit.
Note
You can print a list of all the Speed Dial
numbers. Group numbers will be marked
in the GROUP column. (See
Reports on page 70.)
Changing Group name 8
a Press Speed Dial.
b Press a or b to choose Setup Groups.
Press OK.
c Press a or b to choose the Group name
you want to change.
Press OK.
d Press a or b to choose
Change Group Name.
Press OK.
Note
How to change the stored name or
number:
If you want to change a character, press d
or c to position the cursor under the
character you want to change, and then
press Clear/Back. Re-enter the
character.
e Enter the new name (up to 16
characters) using the dial pad.
Press OK.
(See Entering Text on page 153. For
example, type NEW CLIENTS.)
f Press a or b to choose Complete.
Press OK.
g Press Stop/Exit.
Deleting a Group 8
a Press Speed Dial.
b Press a or b to choose Setup Groups.
Press OK.
61
9
9
You can only use one advanced fax
operation at a time:
Fax Forwarding
Paging
Fax Storage
PC Fax Receive
Off
You can change your selection at any time. If
received faxes are still in the machine’s
memory when you change the advanced fax
operations, an LCD question will appear.
(See Changing Advanced Fax
Operations on page 65.)
Fax Forwarding 9
When you choose Fax Forward, your
machine stores the received fax in the
memory. The machine will then dial the fax
number you have programmed and forward
the fax message.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d Press a or b to choose
Fwd/Page/Store.
Press OK.
e Press a or b to choose Fax Forward.
Press OK.
f Enter the forwarding number (up to 20
digits).
Press OK.
g Press a or b to choose
Backup Print:On or
Backup Print:Off.
Press OK.
Note
• If you choose Backup Print:On, the
machine will also print the fax at your
machine so you will have a copy. This is
the safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine.
• When Fax Forwarding is turned on your
machine will only receive black & white
faxes into memory. Color faxes will not be
received, unless the sending machine
converts them to black & white before
sending.
h Press Stop/Exit.
Advanced fax operations
(Black & White only)
9
Advanced fax operations (Black & White only)
63
9
Fax Storage 9
If you choose Fax Storage, your machine
stores the received fax in the memory. You
will be able to retrieve fax messages from
another location using the remote retrieval
commands.
If you have set Fax Storage, a backup copy
will automatically be printed at the machine.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d Press a or b to choose
Fwd/Page/Store.
Press OK.
e Press a or b to choose Fax Storage.
Press OK.
f Press Stop/Exit.
Note
If Fax Storage is turned on your machine
cannot receive a color fax unless the
sending machine converts it to black &
white.
PC Fax Receive 9
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The number of received faxes
that are stored in the memory will appear at
the bottom left side of the LCD.
When you start your PC and the PC-FAX
Receiving software runs, your machine
transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC. (For details, see PC-FAX
receiving in the Software User’s Guide on the
CD-ROM.)
If you choose Backup Print:On the
machine will also print the fax.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d Press a or b to choose
Fwd/Page/Store.
Press OK.
e Press a or b to choose
PC Fax Receive.
Press OK.
f Press a or b to choose <USB> or the PC
you want to receive.
Press OK.
g Press a or b to choose
Backup Print:On or
Backup Print:Off.
Press OK.
Chapter 9
64
h Press Stop/Exit.
Note
• PC Fax Receive is not supported in the
Mac OS
®
.
• Before you can set up PC Fax Receive
you must install the MFL-Pro Suite
software on you PC. Make sure your PC is
connected and turned on. (For details see
PC-FAX Receiving in the Software User’s
Guide on the CD-ROM.)
• If you get an error message and the
machine cannot print the faxes in memory,
you can use this setting to transfer your
faxes to your PC. (For details, see Error
messages on page 123.)
• When PC Fax Receive is turned on only
black & white faxes can be received into
the memory and sent to the PC. Color
faxes will be received in real time and
printed in color.
Changing the destination PC 9
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d Press a or b to choose
Fwd/Page/Store.
Press OK.
e Press a or b to choose
PC Fax Receive.
Press OK.
f Press a or b to choose Change.
Press OK.
g Press a or b to choose <USB> or the PC
you want to receive.
Press OK.
h Press a or b to choose
Backup Print:On or
Backup Print:Off.
Press OK.
i Press Stop/Exit.
Advanced fax operations (Black & White only)
65
9
Turning off Advanced
Fax Operations
9
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d Press a or b to choose
Fwd/Page/Store.
Press OK.
e Press a or b to choose Off.
Press OK.
f Press Stop/Exit.
Note
The LCD will give you more options if
there are received faxes still in your
machine’s memory. (See Changing
Advanced Fax Operations on page 65.)
Changing Advanced
Fax Operations
9
If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:
Erase All Fax?
Yes i Press 1
No i Press 2
Print All Fax?
Yes i Press 1
No i Press 2
• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.
If received faxes are left in the machine's
memory when you change to
PC Fax Receive from another option
[Fax Forward, Paging, Fax Storage],
press a or b to choose the PC.
The LCD will ask you the following message:
Send Fax to PC?
Yes i Press 1
No i Press 2
• If you press 1, faxes in the memory will
be sent to your PC before the setting
changes. You will be asked if you want
to turn on Backup Print. (For detail, see
PC Fax Receive on page 63.)
• If you press 2, faxes in the memory will
not be erased or transferred to your PC
and the setting will be unchanged.
Chapter 9
66
Remote Retrieval 9
You can call your machine from any touch
tone telephone or fax machine, then use the
remote access code and remote commands
to retrieve fax messages.
Setting a Remote Access
Code 9
The remote access code lets you access the
remote retrieval features when you are away
from your machine. Before you can use the
remote access and retrieval features, you
have to set up your own code. The factory
default code is inactive code (---l).
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Advanced Fax Operation.
Press OK.
d
Press
a
or
b
to choose
Remote Access
.
Press OK.
e Enter a three-digit code using numbers
0-9, l, or #.
Press OK. (The preset ‘l’ cannot be
changed.)
Note
Do not use the same code as your Fax
Receive Code (l 5 1) or Telephone
Answer Code (# 5 1). (See Using external
and extension telephones on page 52.)
f Press Stop/Exit.
Note
You can change your code at any time by
entering a new one. If you want to make
your code inactive, press Clear/Back in
step e to restore the inactive setting (---l)
and press OK.
Using your Remote Access
Code 9
a Dial your fax number from a touch tone
telephone or another fax machine.
b When your machine answers, enter
your remote access code (3 digits
followed by l) at once.
c The machine signals if it has received
messages:
1 long beep — Fax messages
No beeps — No messages
d When the machine gives two short
beeps, enter a command.
The machine will hang up if you wait
longer than 30 seconds to enter a
command.
The machine will beep three times if you
enter an invalid command.
e Press 9 0 to reset the machine when you
have finished.
f Hang up.
Note
If your machine is set to Manual mode
and you want to use the remote retrieval
features, wait about 2 minutes after it
starts ringing, and then enter the remote
access code within 30 seconds.
Advanced fax operations (Black & White only)
67
9
Remote Fax commands 9
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your remote access code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands Operation details
95 Change the Fax Forwarding,
Paging or Fax Storage settings
1 OFF You can choose Off after you have retrieved or erased all
your messages.
2 Fax Forwarding One long beep means the change is accepted. If you hear
three short beeps, you cannot change because something
has not been set up (for example, a Fax Forwarding or
Paging number has not been registered). You can register
your Fax Forwarding number by entering 4. (See Changing
your Fax Forwarding number on page 68.) Once you have
registered the number, Fax Forwarding will work.
3 Paging
4 Fax Forwarding number
6 Fax Storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored
fax messages. (See Retrieving fax messages on page 68.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased
from the memory.
97 Check the receiving status
1 Fax You can check whether your machine has received any
faxes. If yes, you will hear one long beep. If no, you will hear
three short beeps.
98 Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90 Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the
long beep, then replace the handset.
69
10
10
Fax reports 10
You need to set up the Transmission
Verification Report and Journal Period using
the Menu keys.
Transmission Verification
Report 10
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the time and date of transmission
and whether the transmission was successful
(OK). If you choose On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Transmission Verification Report is
turned Off or Off+Image, the Report will
only print if there is a transmission error, with
NG in the RESULT column.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Report Setting.
Press OK.
d Press a or b to choose Transmission.
Press OK.
e Press a or b to choose On, On+Image,
Off or Off+Image.
Press OK.
f Press Stop/Exit.
Fax Journal (activity report) 10
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or 24
hours, 2 or 7 days). If you set the interval to
Off, you can still print the report by following
the steps on How to print a
report on page 70. The factory setting is
Every 50 Faxes.
a Press Menu.
b Press a or b to choose Fax.
Press OK.
c Press a or b to choose
Report Setting.
Press OK.
d Press a or b to choose
Journal Period.
Press OK.
e Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory becomes full with
200 jobs before the time you chose
has passed, the machine will print
the Journal early and then erase all
jobs from the memory. If you want an
extra report before it is due to print,
you can print it without erasing the
jobs from the memory.
Every 50 Faxes
The machine will print the Journal
when the machine has stored 50
jobs.
Printing Reports 10
74
12
How to copy 12
Entering Copy mode 12
When you want to make a copy, press
(Copy) to illuminate it in green.
The LCD shows:
1 No of Copies
You can enter the number of copies you want
by using the dial pad.
Press a or b to scroll through the Copy key
options.
Quality (See page 75.)
Enlarge/Reduce (See page 75.)
Paper Type (See page 78.)
Paper Size (See page 79.)
Brightness (See page 77.)
Contrast (See page 77.)
Color Adjust (See page 78.)
Stack/Sort (See page 77.)
Page Layout (See page 76.)
Set New Default (See page 79.)
Factory Reset (See page 80.)
When the option you want is highlighted,
press OK.
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer
on page 21.)
Making a single copy 12
a Press (Copy).
b Load your document.
(See Loading documents on page 9.)
c Press Black Start or Color Start.
Making multiple copies 12
You can make up to 99 copies.
a Press (Copy).
b Load your document.
(See Loading documents on page 9.)
c Enter the number of copies you want.
d Press Black Start or Color Start.
Note
To sort the copies, press a or b to choose
Stack/Sort. (See Sorting copies using
the ADF on page 77.)
Stop copying 12
To stop copying, press Stop/Exit.
Making copies 12
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Normal
100%
Plain
Letter
0
01
1
Copy Start Press
Brightness 0
Making copies
75
12
Copy settings 12
You can change the copy settings temporarily
for the next copy.
These settings are temporary, and the
machine returns to its default settings
1 minute after copying, unless you have set
the Mode Timer to 30 seconds or less. (See
Mode Timer on page 21.)
If you have finished choosing settings, press
Black Start or Color Start.
If you want to choose more settings, press a
or b.
Note
You can save some of the settings that
you use most often by setting them as
default. These settings will stay until you
change them again. (See Setting your
changes as the new default on page 79.)
Changing copy quality 12
You can choose from a range of quality. The
factory setting is Normal.
Fast
Fast copy speed and lowest amount of ink
used. Use to save time printing
documents to be proof-read, large
documents or many copies.
Normal
Normal is the recommended mode for
ordinary printouts. This produces good
copy quality with good copy speed.
Best
Use best mode to copy precise images
such as photographs. This provides the
highest resolution and slowest speed.
a Press (Copy).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Quality.
Press OK.
e Press a or b to choose Fast, Normal or
Best.
Press OK.
f If you do not want to change additional
settings, press Black Start or
Color Start.
Enlarging or reducing the
image copied 12
You can choose an enlargement or reduction
ratio.
a Press (Copy).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose
Enlarge/Reduce.
Press OK.
e Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
Press a or b to choose
Custom(25-400%)and then enter
an enlargement or reduction ratio
from 25% to 400%. Press OK.
(For example, press 53 to enter
53%.)
Making copies
79
12
Paper Size 12
If copying on paper other than Letter size, you
will need to change the paper size setting.
You can copy only on Letter, Legal, A4, A5 or
Photo [4 in. (W) × 6 in. (H) or 10 cm (W) ×
15 cm (H)] paper.
a Press (Copy).
b Load your document.
c Enter the number of copies you want.
d Press a or b to choose Paper Size.
Press OK.
e Press a or b to choose Letter, Legal,
A4, A5 or 4"x6".
Press OK.
f If you do not want to change additional
settings, press Black Start or
Color Start.
Setting your changes as the
new default 12
You can save the copy settings for Quality,
Paper Type, Brightness, Contrast and
Color Adjust that you use most often by
setting them the default settings. These
settings will stay until you change them again.
a Press (Copy).
b Press a or b to choose your new setting.
Press OK.
Repeat this step for each setting you
want to change.
c After changing the last setting, press a
or b to choose Set New Default.
Press OK.
d Press 1 to choose Yes.
e Press Stop/Exit.
Chapter 12
80
Restoring all settings to the
factory settings 12
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a Press (Copy).
b Press a or b to choose
Factory Reset.
Press OK.
c Press 1 to choose Yes.
d Press Stop/Exit.
‘Out of Memory’
message
12
If the Out of Memory message appears
while scanning documents, press Stop/Exit
to cancel or Black Start or Color Start to
copy the scanned pages.
You will need to clear some jobs from the
memory before you can continue.
To free up extra memory, do the following:
Turn off Advanced Fax Operation. (See
Turning off Advanced Fax Operations
on page 65.)
Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 42.)
When you get an Out of Memory
message, you may be able to make copies if
you first print incoming faxes in the memory to
restore the memory to 100%.
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
85
13
Entering PhotoCapture mode 13
After you insert the memory card or USB
Flash memory drive, press the
(PhotoCapture) key to illuminate it in
green and display the PhotoCapture options
on the LCD.
The LCD shows:
Press a or b to scroll through the
PhotoCapture key options.
View Photo(s) (See page 85.)
Print Index (See page 86.)
Print Photos (See page 86.)
Photo Effects (See page 87.)
Search by Date (See page 90.)
Print All Photos (See page 90.)
Slide show (See page 90.)
Trimming (See page 91.)
Note
If your digital camera supports DPOF
printing, see DPOF printing on page 91.
When the option you want is highlighted,
press OK.
Print Images 13
View Photo(s) 13
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
View Photo(s).
Press OK.
c Press d or c to choose your photo.
Note
Instead of scrolling through your photos,
you can use the dial pad to enter the
number of the image from the index page.
(See Print Index (Thumbnails)
on page 86
.)
d Press a or b to increase or decrease the
number of copies.
e Repeat step c and step d until you
have chosen all the photos.
Note
Press Clear/Back to go back to the
previous level.
f After you have chosen all the photos, do
one of the following:
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
Print Index
Print Photos
Photo Effects
View Photo(s)
PHOTO
OKSelect & Press
Chapter 13
86
Print Index (Thumbnails) 13
The PhotoCapture Center
®
assigns numbers
for images (such as No.1, No.2, No.3, and so
on).
The PhotoCapture Center
®
does not
recognize any other numbers or file names
that your digital camera or PC has used to
identify the pictures. You can print a
thumbnail page (Index page with 5 images
per line). This will show all the pictures on the
memory card.
Note
Only file names that are 8 characters or
less will be printed correctly on the index
sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose the paper
settings, Paper Type or Paper Size.
Do one of the following.
If you chose Paper Type, press OK
and press a or b to choose the type
of paper you are using,
Plain Paper, Inkjet Paper,
Brother Photo or Other Photo.
Press OK.
If you chose Paper Size, press OK
and press a or b to choose the paper
size you are using, Letter or A4.
Press OK.
If you do not want to change the
paper settings, go to d
d Press Color Start to print.
Print Photos 13
Before you can print an individual image, you
have to know the image number.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Print the Index.
(See Print Index (Thumbnails)
on page 86
.)
c Press a or b to choose Print Photos.
Press OK.
d Enter the image number that you want to
print from the Index page (Thumbnails).
Press OK.
Chapter 13
88
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Enhance Skin-Tone.
Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually.
Press OK when you have finished.
f Press a or b to increase or decrease the
number of copies.
g Do one of the following.
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
Enhance Scenery 13
Enhance Scenery is best used for adjusting
landscape photographs. It highlights green
and blue of your photo, so that the landscape
looks more sharp and vivid.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Enhance Scenery.
Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually.
Press OK when you have finished.
f Press a or b to increase or decrease the
number of copies.
g Do one of the following.
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
Remove Red-Eye 13
The machine detects eyes in your photos and
will remove red-eye from your photo.
Note
There are some cases when red-eye may
not be removed.
• When the face is too small.
• When the face is turning too far up,
down, left or right.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
89
13
d Press a or b to choose
Remove Red-Eye.
Press OK.
When Remove Red-Eye is
successful, the photo after effect is
shown. The adjusted part is shown in
a red frame.
When Remove Red-Eye is
unsuccessful,
Unable to Detect. is shown.
Press OK to go back to the previous
level.
Note
Press # to try Remove Red-Eye once
again.
e Press a or b to increase or decrease the
number of copies.
f Do one of the following.
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
Monochrome 13
You can convert your photo to black & white.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Monochrome.
Press OK.
e Press a or b to increase or decrease the
number of copies.
f Do one of the following.
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
Sepia 13
You can convert the color of your photo to
sepia.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (Pho toCap ture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Sepia.
Press OK.
e Press a or b to increase or decrease the
number of copies.
f Do one of the following.
Press OK and change the print
settings. (See page 92.)
If you do not want to change any
settings, press Color Start to print.
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
93
13
Print Quality 13
a Press a or b to choose
Print Quality.
Press OK.
b Press a or b to choose Normal or
Photo.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Paper options 13
Paper Type 13
a Press a or b to choose Paper Type.
Press OK.
b Press a or b to choose the paper size
you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Paper and print size 13
a Press a or b to choose Paper Size.
Press OK.
b Press a or b to choose the paper size
you are using, Letter, 4"x 6",
5"x 7" or A4.
Press OK.
c If you chose Letter or A4, press a or b to
choose the print size.
Press OK.
d If you do not want to change additional
settings, press Color Start to print.
True2Life
(Does not appear
when
Photo Effects is
chosen.)
On/Off
White Balance
Sharpness
Color Density
Exit
—94
Cropping On/Off —95
Borderless On/Off —95
Set New Default Yes/No —95
Factory Reset Yes/No —95
Menu Selections Options 1 Options 2 Page
Example: Printed Position for Letter paper
1
4"x 3"
2
5"x 3.5"
3
6"x 4"
4
7"x 5"
5
8"x 6"
6
Max. Size
Chapter 13
94
Adjusting Brightness,
Contrast and Color 13
Brightness 13
a Press a or b to choose Brightness.
Press OK.
b Press d or c to make the copy lighter or
darker.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Contrast 13
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
a Press a or b to choose Contrast.
Press OK.
b Press d or c to increase or decrease the
contrast.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Color Enhancement (True2Life
®
) 13
You can turn on the color enhancement
(True2Life
®
) feature to print more vivid
images. Printing time will be slower.
a Press a or b to choose True2Life.
Press OK.
b Do one of the following:
If you want to customize the White
Balance, Sharpness or Color
Density, press d or c to choose On,
and then go to step c.
If you do not want to customize,
press d or c to choose Off.
Press OK and then go to step f.
c Press a or b to choose
White Balance, Sharpness or
Color Density.
Press OK.
d Press d or c to adjust the degree of the
setting.
Press OK.
e Do one of the following:
If you want to customize another
color enhancement, press a or b to
choose another option.
If you want to change other settings,
press a or b to choose Exit, and
then press OK.
f If you do not want to change additional
settings, press Color Start to print.
Note
• White Balance
This setting adjusts the hue of the white
areas of an image. Lighting, camera
settings and other influences will effect the
appearance of white. The white areas of a
picture may be slightly pink, yellow or
some other color. By using this setting,
you can correct that effect and bring the
white areas back to pure white.
• Sharpness
This setting enhances the detail of an
image, similar to adjusting the fine focus
on a camera. If the image is not in true
focus and you cannot see the fine details
of the picture, then adjust the sharpness.
• Color Density
This setting adjusts the total amount of
color in the image. You can increase or
decrease the amount of color in an image
to improve a washed out or weak picture.
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
95
13
Cropping 13
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will automatically be cropped.
The factory setting is On. If you want to print
the whole image, turn this setting to Off.
a Press a or b to choose Cropping.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Cropping: On
13
Cropping: Off 13
Borderless printing 13
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a Press a or b to choose Borderless.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Setting your changes as the
new default 13
You can save the print settings you use most
often by setting them as the default settings.
These settings will stay until you change
them again.
a Press a or b to choose your new setting.
Press OK.
Repeat this step for each setting you
want to change.
b After changing the last setting, press a
or b to choose Set New Default.
Press OK.
c Press 1 to choose Yes.
d Press Stop/Exit.
Restoring all settings to the
factory settings 13
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a Press a or b to choose
Factory Reset.
Press OK.
b Press 1 to choose Yes.
c Press Stop/Exit.
Printing photos from a camera
99
14
Printing Images 14
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
When the machine has recognized the
camera, the LCD shows
Camera Connected.
c Choose the photo you want to print
following the instructions from your
camera. When the machine starts
printing a photo, the LCD will show
Printing.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
DPOF printing 14
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
1
Chapter 14
100
Printing photos
directly from a digital
camera (without
PictBridge)
14
If your camera is using the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.
If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 98.
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
Printing Images 14
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
c Follow the steps in Print
Images on page 85.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
1
Printing photos from a camera
101
14
Understanding the
Error Messages
14
Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Unusable Device
This message will appear if you connect a
camera which is not in PictBridge mode
nor using the USB Mass Storage
standard. This message can also appear if
you connect a broken device to the USB
direct interface.
For more detailed solutions see Error
messages on page 123.
104
15
The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). These guides
have easy to use links that, when clicked, will
take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
®
)
ControlCenter2 (for Macintosh
®
)
Remote Setup
Faxing from your computer
PhotoCapture Center
®
Network Printing
Network Scanning
How to read HTML User’s Guide
This is a quick reference for using the HTML
User’s Guide.
(For Windows
®
)
Note
If you have not installed the software, see
Viewing Documentation on page 2.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
c Click the heading you would like to view
from the list at the left of the window.
(For Macintosh
®
)
a Make sure your Macintosh
®
is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
d Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you
would like to read from the list at the left
of the window.
Software and Network features 15
Safety and Legal
107
A
To use the machine safely A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
110
WARNING
• Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall
jack in a wet location.
• This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must unplug the power cord from the AC power outlet to shut off the
power completely.
• Always make sure the plug is fully inserted.
• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line
cord.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the inside of the machine. DO NOT
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Safety and Legal
111
A
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless proper
ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings of the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
12 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. Do not attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-800-284-4357
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions.
Improperadjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
112
17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool, or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
Standard telephone and FCC Notices (These notices are in effect
on models sold and used in the United States only.) A
When programming emergency numbers or making test calls to emergency numbers:
Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Safety and Legal
113
A
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
Brother numbers on page i.)
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the USA
only.
Federal Communications Commission (FCC) Declaration of
Conformity (USA only) A
declares, that the products
Product Name: MFC-465CN
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Responsible
Party:
Brother International
Corporation
100 Somerset Corporate
Boulevard
Bridgewater, NJ 08807-0911
USA
TEL: (908) 704-1700
Safety and Legal
115
A
Legal limitations for copying A
Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Internal Revenue Stamps (canceled or uncanceled)
Selective Service or draft papers
Passports
United States/Canadian Postage Stamps (canceled or uncanceled)
Food Stamps
Immigration Papers
Checks or drafts drawn by Governmental agencies
Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
116
Trademarks A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other
countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide, the Software User's
Guide and the Network User’s Guide are registered trademarks of their respective
companies.
117
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable on both the machine and your computer. (See the Quick
Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 131.)
Check to see if the LCD is showing an error message. (See Error
messages on page 123.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 136.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User’s Guide on the CD-ROM and Paper Type on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 11.)
The recommended environment for your machine is between 68° F to 91° F (20°
C to 33° C).
118
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 135.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 11.)
If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use
the photo bypass tray. (See Loading photo paper on page 17.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 135.)
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 137.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 14.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
media on page 11.)
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other media on page 11.) Don't handle the paper until the ink is dry.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 134.)
Make sure you are using the paper support flap. (See Loading paper and other
media on page 14.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver
Basic
tab, click
Settings
, and uncheck
Bi-Directional Printing
.
Cannot perform ‘2 in’ 1 or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Settings, and make sure you uncheck Color
Enhancement (True2Life
®
).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User’s Guide on the CD-ROM.)
True2Life
®
is not working properly. If the image data is not full color in your application (such as 256 color), True2Life
®
will not work. Use at least 24 bit color data with the True2Life
®
feature.
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 14.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 14.)
Printed pages double feed and
cause a paper jam.
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Machine does not print from Paint
Brush.
Try setting the Display setting to ‘256 colors.’
Printing (continued)
Difficulty Suggestions
Troubleshooting and Routine Maintenance
123
B
Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open. The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
See Using the ADF on page 9.
See Document jam on page 128.
DR Mode in Use The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 46.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
choose a regularly proportioned image.
Image Too Small. The size of your photo is too small
to trim.
Choose a larger image.
124
Ink Empty One or more of the ink cartridges
are empty. The machine will stop
all print operations. While memory
is available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
color fax will be stored in the
memory as a black and white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 131.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
Near Empty One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, the
machine's ‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the color
fax will be received into memory
as a black and white fax.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
No Caller ID There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller
ID on page 47.)
No Cartridge An ink cartridge is not installed
properly.
Reinstall the ink cartridge. (See Replacing
the ink cartridges on page 131.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action
Troubleshooting and Routine Maintenance
125
B
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Black Start or Color Start.
Remove the paper and load it again
and then press Black Start or
Color Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 128.
No Response/Busy The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 56.)
Out of Memory The machine's memory is full. Fax sending or copy operation in
progress
Do one of the following:
Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
Clear the data in the memory. To gain
extra memory, you can turn off
Advanced Fax Operation. (See Turning
off Advanced Fax
Operations on page 65.)
Print the faxes that are in the memory.
(See Printing a fax from the
memory on page 42.)
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the document.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
the machine) and remove the jammed
paper. (See Printer jam or paper
jam on page 128.)
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
See Transferring your faxes or Fax
Journal report on page 126 before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
Error Message Cause Action
126
Error animation B
Error animation displays step-by-step
instructions when paper gets jammed or ink
cartridges become empty. You can read the
steps at your own pace by pressing c to see
the next step and d to go backward. If you do
not press a key after 1 minute, the animation
starts running automatically again.
Note
You can press d, c or OK to pause the
auto-animation and go back to step-by-
step mode.
Transferring your faxes or Fax
Journal report B
If the LCD shows:
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax
machine on page 127 or Transferring faxes
to your PC on page 127.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
to another fax machine on page 127.)
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Unusable Device
Disconnect device
from front connect
or & turn machine
off&thenon
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
For more information, visit us at
http://solutions.brother.com.
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter,
Legal or A4), and then press Black Start
or Color Start.
Error Message Cause Action
128
Document jam B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document up and to the
left.
d Close the ADF cover.
e Press Stop/Exit.
Note
To avoid document jams close the ADF
cover properly by pressing it down in the
middle.
Document is jammed inside the ADF
unit B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on
where it is jammed in the machine.
a Pull the paper tray (1) out of the
machine.
b Pull out the jammed paper (1) .
1
1
Troubleshooting and Routine Maintenance
129
B
c Reset the machine by lifting the scanner
cover from the front of the machine and
then closing it.
If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
d Remove the Jam Clear Cover (1) from
the back of the machine. Pull the
jammed paper out of the machine.
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. You may
damage the cover and cause paper jams.
e Put the Jam Clear Cover back on.
Make sure the cover is set properly.
f Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover (1) until it locks securely
into the open position.
Make sure that there is no jammed
paper left in the corners of the machine.
Note
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
1
1
132
Note
If the protective yellow caps come off
when you open the bag, the cartridge will
not be damaged.
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Lift the lock release lever and push it
until it clicks, and then close the ink
cartridge cover.
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, the LCD
will ask you to verify that it was a brand
new one. (For example,
Did You Change Black) For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that color. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
• If the LCD shows No Cartridge after
you install the ink cartridges, check that
the ink cartridges are installed properly.
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
CAUTION
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
If ink stains your skin or clothing, wash with
soap or detergent at once.
If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
M
brother
Troubleshooting and Routine Maintenance
133
B
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
Cleaning the outside of the
machine B
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Clean the outside of the machine as
follows:
B
a Pull the paper tray (1) completely out of
the machine.
b Wipe the outside of the machine with a
soft cloth to remove dust.
c Remove anything that is stuck inside the
paper tray.
d Wipe the paper tray with a soft cloth to
remove dust.
e Put the paper tray firmly back in the
machine.
1
Troubleshooting and Routine Maintenance
137
B
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Note
Checking the print alignment B
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
a Press Ink.
b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose Alignment.
Press OK.
d Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
e Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
f Do one of the following:
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check.
Go to step i
If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
g For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
h For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
i Press Stop/Exit.
Checking the ink volume B
Although an ink volume icon appears on the
LCD, you can use the Ink key to see a large
graph showing the ink that is left in each
cartridge.
a Press Ink.
b Press a or b to choose Ink Volume.
Press OK.
The LCD shows the ink volume.
c Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows
®
or
Printing and Faxing for Macintosh
®
in the
Software User’s Guide on the CD-ROM.)
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
138
Machine Information B
Checking the serial number B
You can see the machine’s serial number on
the LCD.
a Press Menu.
b Press a or b to choose
Machine Info..
Press OK.
c Press a or b to choose Serial No..
Press OK.
d Press Stop/Exit.
Packing and shipping
the machine
B
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
a Open the ink cartridge cover.
b Pull the lock release levers down and
take out all the ink cartridges. (See
Replacing the ink
cartridges on page 131.)
c Install the yellow protective part, lift each
lock release lever and push it until it
clicks and then close the ink cartridge
cover.
Troubleshooting and Routine Maintenance
139
B
CAUTION
If you are not able to find the yellow
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
yellow protective part or the ink cartridges
in position. Shipping without them will
cause damage to your machine and may
void your warranty.
d Unplug the machine from the telephone
wall jack and take the telephone line
cord out of the machine.
e Unplug the machine from the AC power
outlet.
f Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
g Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3).
h Wrap the machine in the bag and put it
in the original carton with the original
packing material.
140
i Pack the printed materials in the original
carton as shown below. Do not pack the
used ink cartridges in the carton.
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
j Close the carton and tape it shut.
142
Menu table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu ( )
Level1 Level2 Level3 Options Descriptions Page
General Setup Mode Timer — Off
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Sets the time to return to
Fax mode.
21
Paper Type — Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Sets the type of paper in
the paper tray.
22
Paper Size — Letter*
Legal
A4
A5
4"x6"
Sets the size of the paper
in the paper tray.
22
Volume Ring Off
Low
Med*
High
Adjusts the ring volume. 23
Beeper Off
Low*
Med
High
Adjusts the volume level
of the beeper.
23
Speaker Off
Low
Med*
High
Adjusts the speaker
volume.
23
Auto Daylight — On
Off*
Changes for Daylight
Savings Time
automatically.
24
The factory settings are shown in Bold with an asterisk.
Menu and Features
143
C
General Setup
(Continued)
On/Off Setting
—
Fax Receive:On
Fax Receive:Off
*
Customizes the On/Off
key to receive faxes even
in off mode.
20
LCD Settings LCD Contrast Light
Med*
Dark
Adjusts the contrast of the
LCD.
24
Backlight Light*
Dark
You can adjust the
brightness of the LCD
backlight.
24
Dim Timer Off
10 Secs
20 Secs
30 Secs*
You can set how long the
LCD backlight stays on
after the last key press.
25
Off Timer Off*
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
30 Mins
You can set how long the
LCD stays on for after the
last key press.
25
Wallpaper — You can choose the
wallpaper of the LCD.
25
Fax Setup Receive Ring Delay 0
1
2
3
4*
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
40
F/T Ring Time
20 Sec*
30 Sec
40 Sec
70 Sec
Sets the F/T
pseudo/double-ring time
in Fax/Tel mode.
40
Easy Receive On*
Off
Receives fax messages
without pressing the
Black Start or
Color Start key.
41
Level1 Level2 Level3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
146
LAN
(Continued)
TCP/IP
(Continued)
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary server.
See
Network
User's
Guide on
the
CD-ROM.
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary server.
APIPA On*
Off
Automatically allocates
the IP address from the
link-local address range.
Setup Misc. Ethernet Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the Ethernet link
mode.
Factory Reset — Yes
No
Restores all network
settings to the factory
default.
Print Reports Transmission — — Prints these lists and
reports.
70
Help List ——
Quick Dial ——
Fax Journal ——
User Settings ——
Network Config
——
Machine Info. Serial No. — — Lets you check the serial
number of your machine.
138
Initial Setup Receive Mode — Fax Only*
Fax/Tel
External TAD
Manual
Choose the receive mode
that best suits your needs.
38
Date&Time — — Puts the date and time on
the LCD and in headings
of faxes you send.
See
Quick
Setup
Guide.
Level1 Level2 Level3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
Menu and Features
147
C
Fax ( )
Initial Setup
(Continued)
Station ID —
Station ID Fax:
Station ID Name:
Set your name and fax
number to appear on each
page you fax.
See
Quick
Setup
Guide.
Tone/Pulse
(Canada only)
— Tone*
Pulse
Choose the dialing mode.
Dial Tone — Detection
No Detection*
You can shorten the dial
tone detect pause.
130
Local Language
(Canada only)
— English*
French
Allows you to change the
LCD language for your
country.
See
Quick
Setup
Guide.
Level1 Level2 Level3 Options Descriptions Page
Fax Resolution
——Standard*
Fine
S.Fine
Photo
Sets the resolution for
outgoing faxes.
33
Contrast ——Auto*
Light
Dark
Changes the lightness or
darkness of faxes you send.
33
Speed Dial Search —
Alphabetical
Order
Numerical Order
You can dial by pressing only
a few keys (and Start).
54
Set Speed Dial
— — Stores Speed Dial numbers,
so you can dial by pressing
only a few keys (and Start).
56
Setup Groups — — Sets up a Group number for
Broadcasting.
59
Outgoing Call Send a fax
Add to Speed
Dial
Delete
— — You can choose a number
from the Outgoing Call
history and then send a fax
to it, add it to Speed Dial, or
delete it.
55
Caller ID hist.
Send a fax
Add to Speed
Dial
Delete
— — You can choose a number
from the Caller ID history and
then send a fax to it, add it to
Speed Dial, or delete it.
55
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
Menu and Features
149
C
Copy ( )
Scan to Media
(when a memory
card or USB Flash
memory drive is
inserted)
150dpi Color *
300dpi Color
600dpi Color
200x100dpi B/W
200dpi B/W
PDF*/JPEG
PDF*/JPEG
PDF*/JPEG
TIFF*/PDF
TIFF*/PDF
(File Name)
XXXXXXXX
You can choose the scan
resolution, file format and
enter a file name for your
document.
96
Level1 Level2 Level3 Options Descriptions Page
Quality ——Fast
Normal*
Best
Choose the Copy resolution
for your type of document.
75
Enlarge/Reduce
——50%
69% A4iA5
78% LGLiLTR
83% LGLiA4
93% A4iLTR
97% LTRiA4
100%*
104% EXEiLTR
142% A5iA4
186% 4"x6"
i
LTR
198% 4"x6"iA4
200%
Custom(25-400%)
You can choose the
enlargement or reduction
ratio for your type of
document.
75
Paper Type ——Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Choose the paper type that
matches the paper in the
tray.
78
Paper Size ——Letter*
Legal
A4
A5
4"x6"
Choose the paper size that
matches the paper in the
tray.
79
The factory settings are shown in Bold with an asterisk.
Level1 Option1 Option2 Option3 Descriptions Page
The factory settings are shown in Bold with an asterisk.
150
Brightness ——
Adjusts the brightness of
copies.
77
Contrast ——
Adjusts the contrast of
copies.
77
Color Adjust Red —
Adjusts the amount of Red
in copies.
78
Green —
Adjusts the amount of
Green in copies.
Blue —
Adjusts the amount of Blue
in copies.
Stack/Sort ——Stack*
Sort
You can choose to stack or
sort multiple copies.
77
Page Layout ——Off (1in1)*
2in1 (P)
2in1 (L)
4in1 (P)
4in1 (L)
Poster (3x3)
You can make N in 1 or
Poster copies.
76
Set New Default
——Yes
No
You can save your copy
settings.
79
Factory Reset ——Yes
No
You can restore all settings
to the factory settings.
80
Level1 Level2 Level3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
-2
Light
Dark
+2
+1
-1
-2
+2
+1
-1
-2
+2
+1
-1
-2
+2
+1
-1
-2
Menu and Features
151
C
PhotoCapture ( )
Level1 Level2 Level3 Options Descriptions Page
View Photo(s) — — See the print
settings in the
following table.
You can preview your
photos on the LCD.
85
Print Index Paper Type Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
— You can print a thumbnail
page.
78
Paper Size Letter*
A4
—
Print Photos — — See the print
settings in the
following table.
You can print an individual
image.
86
Photo Effects Auto Correct
Enhance Skin-
Tone
Enhance Scenery
Remove Red-Eye
Monochrome
Sepia
You can adjust your photos
with these settings.
87
Search by Date
———You can search your
photos from date.
90
Print All Photos
— — See the print
settings in the
following table.
You can print all photos in
your memory card or USB
Flash memory drive.
90
Slide show ———The machine starts Slide
Show of your photos.
90
Trimming ———You can trim your photo
and print a part of the
image.
91
Specifications
157
D
Copy D
1
Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.
Color/Black Yes/Yes
Document Size ADF Width:5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height:5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width:Max. 8.5 in. (215.9 mm)
Scanner Glass Height:Max. 11.7 in. (297 mm)
Copy Width:Max. 8.26 in. (210 mm)
Copy Speed
Black: Up to 22 pages/minute (Letter paper)
1
Color: Up to 20 pages/minute (Letter paper)
1
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution (Black & White)
Scans up to 600×1200 dpi
Prints up to 1200×1200 dpi
(Color)
Scans up to 600×1200 dpi
Prints up to 600×1200 dpi
160
Scanner D
1
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows
®
XP and Windows Vista™ (resolution
up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)
Color/Black Yes/Yes
TWAIN Compliant
Yes (Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™)
Mac OS
®
X 10.2.4 or greater
WIA Compliant
Yes (Windows
®
XP
1
/Windows Vista™)
Color Depth 36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Resolution
Up to 19200 × 19200 dpi (interpolated)
2
Up to 600 × 2400 dpi (optical)
Scanning Speed Black: Up to 3.59 sec.
Color: Up to 5.66 sec.
(Letter size at 100 × 100 dpi)
Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width 8.26 in. (210 mm)
Gray Scale 256 levels
Specifications
161
D
Printer D
1
Based on Brother standard pattern.
Letter size in draft mode.
2
When you set the Borderless feature to On.
3
See Paper type and size for each operation on page 12.
4
When printing on letter size paper.
Printer Driver
Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™ driver supporting Brother
Native Compression mode
Mac OS
®
X 10.2.4 or greater : Brother Ink Driver
Resolution Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi
Print Speed
Up to 30 pages/minute (Black)
1
Up to 25 pages/minute (Color)
1
Printing Width
8.26 in. [8.5 in. (borderless)
2
]
4
210 mm [216 mm (borderless)
2
]
4
Disk-Based Fonts
35 TrueType (Windows
®
only)
Borderless Letter, A4, A6, Photo 4"×6", Index Card,
Photo L 3.5"×5", Photo 2L 5"×7", Post Card
3
Specifications
163
D
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform
& Operating System
Version
Supported
PC
Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space
to install
For
Drivers
For
Applications
Windows
®
Operating
System
1
2000
Professional
5
Printing,
PC FAX
4
Scanning,
Removable
Disk
USB,
10/100Base
Tx (Ethernet)
Intel
®
Pentium II
®
or
equivalent
64MB 256MB 150MB 330MB
XP Home
®
25
Professional
25
128MB 150MB 330MB
XP
Professional
x64 Edition
2
64-bit (Intel
®
64
or AMD64)
supported CPU
256MB 512MB 150MB 330MB
Windows
Vista™
2
Intel
®
Pentium
®
4 or equivalent
64-bit (Intel
®
64
or AMD64)
supported CPU
512MB 1GB 500MB 520MB
Macintosh
®
Operating
System
®
6
Mac OS
®
X
10.2.4 -
10.4.3
Printing,
PC Fax
4
,
Scanning,
Removable
Disk
USB
3
,
10/100Base
Tx (Ethernet)
PowerPC
G4/G5,
PowerPC
G3
350MHz
128MB 256MB 80MB 480MB
Mac OS
®
X
10.4.4 or
greater
Printing,
PC Fax
4
,
Scanning,
Removable
Disk
USB
3
,
10/100Base
Tx (Ethernet)
PowerPC
G4/G5
Intel
®
Core™
Processor
512MB 1GB
Conditions:
1
Microsoft
®
Internet Explorer 5.5 or
greater.
2
For WIA, 1200x1200 resolution.
Brother Scanner Utility enables to
enhance up to 19200 x 19200 dpi.
3
Third party USB ports are not supported.
4
PC Fax supports black and white only.
5
PaperPort™ 11SE supports Microsoft
®
SP4 or higher for Windows
®
2000 and
SP2 or higher for XP.
6
Presto!
®
PageManager
®
on the CD-ROM
supports Mac OS
®
X 10.3.9 or higher.
For Mac OS
®
X 10.2.4-10.3.8 Presto!
®
PageManager
®
is available as a download
from the Brother Solutions Center.
For the latest driver updates, visit
www.brother.com.
All trademarks, brand and product names
are property of their respective
companies.
164
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install the ink cartridges the machine will use extra
ink to fill the ink delivery tubes. This is a one-time process that
enables high quality printing. Afterward, replacement ink cartridges
will print the specified number of pages.
Replacement Ink Cartridges
Standard Black - Approximately 500 pages at 5% coverage
Yellow, Cyan and Magenta - Approximately 400 pages at 5%
coverage
The above figures are based upon the following assumptions:
Continuous printing at a resolution of 600 × 600 dpi in normal
mode after installing new ink cartridge;
The printing frequency;
The number of pages printed;
Periodic, automatic, print head assembly cleaning (Your
machine will clean the print head assembly periodically. This
process will use a small amount of ink); and,
Ink remaining in cartridge identified as ‘empty’ (It is necessary to
leave a small amount of ink in the ink cartridge to prevent air
from drying out and damaging the print head assembly).
Replacement
Consumables
<Black> LC51BK, <Cyan> LC51C,
<Magenta> LC51M, <Yellow> LC51Y
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP61GL series) for high quality. Brilliant prints
are made easier with Innobella™ Ink and paper.
Specifications
165
D
Network (LAN) D
1
See the Computer Requirements chart on page 163.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send and PC Fax Receive
1
(Windows
®
only). Also included is Brother BRAdmin Light
2
Network Management software.
Support for
Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™
Mac OS
®
X 10.2.4 or greater
Ethernet 10/100 BASE-TX Auto Negotiation
Protocols TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name
Resolution, WINS DNS Resolver, LPR/LPD, Custom Raw
Port/Port9100, FTP Server, mDNS, Web Services, TELNET,
SNMP, TFTP, LLTD
166
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
Glossary E
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
(Black and white faxes only) As a cost
saving feature, all delayed faxes to the
same fax number can be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Broadcasting
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Communication error (Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified time later.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
Glossary
167
E
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone using the same line as your
fax but plugged into a separate wall jack.
External telephone
A telephone that is plugged into the EXT
jack of your machine.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Fax Storage
You can store received faxes in memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Gray Scale
The shades of gray available for copying,
scanning and faxing photographs.
Group number
A combination of Speed Dial numbers that
are stored in a Speed Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Innobella™
Innobella™ is a range of genuine
consumables offered by Brother.For best
quality results Brother recommends
Innobella™ Ink and Paper.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during On-
Screen Programming and shows the date
and time when the machine is idle.
Manual fax
You can lift the handset of the external
telephone or you can press Hook to hear
the receiving fax machine answer before
you press Black Start or Color Start to
begin sending.
Menu mode
Programming mode for changing your
machine's settings.
168
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
11SE with OCR or Presto!
®
PageManager
®
software application
converts an image of text to text you can
edit.
Out of Paper Reception
Receives faxes into the machine's
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Paging
This feature enables your machine to call
your pager when a fax is received into its
memory. The machine will also page for
voice messages.
Pause
Allows you to place a 3.5 second delay in
the dialing sequence stored on
Speed Dial numbers. Press
Redial/Pause as many times as needed
for longer pauses.
PhotoCapture Center
®
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
Photo resolution (B&W only)
A resolution setting that uses varying
shades of gray for the best representation
of photographs.
PictBridge
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Remote Access Code
Your own four-digit code (---l) that allows
you to call and access your machine from
a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine's ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Scan to Media
You can scan a black & white or color
document into a memory card or USB
Flash memory drive. Black & white
images can be in TIFF or PDF file format
and color images can be in PDF or JPEG
file format.
Search
An electronic, numerical or alphabetical
listing of stored Speed Dial and Group
numbers.
Glossary
169
E
Speed Dial
A pre-programmed number for easy
dialing. You must press Speed Dial, the
two digit code, and Black Start or
Color Start to start the dialing process.
Standard resolution
203 × 97 dpi. It is used for regular size text
and quickest transmission.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender's name and fax number.
Super Fine resolution (B&W only)
392 × 203 dpi. Best for very small print
and line art.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (# 5 1).
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A listing for each fax sent, that shows its
date, time and number.
True2Life
®
Adjusts the color in the image for better
print quality by improving sharpness,
white balance and color density.
User Settings
A printed report that shows the current
settings of the machine.
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your multi-function center may not be compatible with the power
available in foreign countries. Using USA or Canada models overseas is at your own risk and
may void your warranty.
USA/CAN
