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Problem Possible Causes What To Do
Lower oven light does Light bulb is loose or defective. Tighten or replace the bulb.
not work
Pad operating light is broken. Call for service.
Lower oven will Oven controls See the Using the self-cleaning lower oven section.
not self-clean improperly set.
The oven temperature is Allow the oven to cool and reset the controls.
too high to set a self-clean
operation.
“Crackling” or This is the sound of the metal This is normal.
“popping” sound heating and cooling during
in the lower oven both the cooking and
cleaning functions.
Excessive smoking in Excessive soil. Press the CLEAR/OFF pad. Open the windows to rid the
the lower oven during room of smoke. Wait until the LOCKED or LOCKED
a clean cycle DOOR light goes off. Wipe up the excess soil and reset
the clean cycle.
Lower oven door will Oven too hot. Allow the oven to cool below locking temperature.
not open after a
clean cycle
Lower oven not clean Oven controls improperly set. See the Using the self-cleaning lower oven section.
after a clean cycle
Oven was heavily soiled. Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCKED” or “LOCKED The self-clean cycle has been Close the oven door.
DOOR” flashes in the selected but the door is not
lower oven display closed.
LOCKED or “LOCKED The oven door is locked Press the CLEAR/OFF pad. Allow the oven to cool.
DOOR” light is on when because the temperature
you want to cook in the inside the oven has not
lower oven dropped below the locking
temperature.
Power outage, Power outage or surge. Reset the clock. If the oven was in use, you must reset
clock flashes it by pressing the CLEAR/OFF pad, setting the clock
and resetting any cooking function.
“Burning” or “oily” This is normal in a new oven To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-
oven vent when using cleaning lower oven section.
the lower oven
Strong odor in the An odor from the insulation This is temporary.
lower oven around the inside of the
oven is normal for the first
few times the oven is used.
Fan noise when using A cooling fan may This is normal. The cooling fan will turn on
the lower oven automatically turn on. to cool internal parts. It may run for up to
1-1/2 hours in 30 models and up to 2 hours
in 27 models after the oven is turned off.
39
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Safety Instructions
Operating Instructions Care and Cleaning
Troubleshooting Tips Consumer Support
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