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9
TROUBLESHOOTING
Problem Possible Cause Solution
Power Knob is turned
to high ( ) med ( ) or
low( ) and the Refill
light ( ) is off but the
unit is not running
Unit is not plugged in
No power at outlet
Set humidity level has been
reached ( ) (green light
is on)
Plug unit in
Check home circuits, fuses;
test outlet
Turn Humidity Control Knob to
a higher setting
Power Knob is turned to
high, med or low and the
Refill light ( ) is on
Water level may be low
Motor Housing not properly
seated on Base
Check water level and fill
if necessary
Set Motor Housing properly
on Base
Water leaking from Base Plunger Housing is damaged Contact Consumer Relations
for a new Tank
Plunger is sticking Push and release Plunger to
be sure it is moving freely
Tank is cracked
Float is not installed properly
Plunger Housing has
become loose
Inspect Tank for damage;
contact Consumer Relations
for a new Tank if necessary
Check to make sure Float
is snapped properly in place
and moves freely
Tighten Plunger Housing by
turning clockwise (to right)
Tank and Base are slimy Need to clean See “Caring for
your Humidifier”
Fan is running but water
level is not going down
Filter is clogged with
mineral deposits
See instructions for
“Caring for your Filter”;
purchase a new Honeywell
Replacement Filter
Water is not draining
into reservoir
Plunger may be stuck Push and release Plunger to
be sure it is moving freely
Tank Cover snapped off Used as a handle to carry full
Water Tank
Snap Tank Cover
back in place
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