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38
CONCERN POTENTIAL CAUSE COMMON SOLUTION
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
oor when moved
slightly.
• Refrigerator is touching
a wall or cabinet.
• Close both doors gently.
• Ensure oor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping oor.
• Ensure oor is level and solid,
and can adequately support the
refrigerator. Contact a carpenter to
correct a sagging or sloping oor.
Drawers are
dicult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See
Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
• Freezer control is set to
“OF” or “0”.
• Refrigerator is in
defrost cycle.
• Plug at electrical outlet
is disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs
periodically, lasting about 30 minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local
electric company.
Refrigerator
runs too much
or too long.
• Room or outside
weather is hot.
• Doors are opened too
frequently or too long.
• Fresh Food/freezer
door may be slightly
open.
• Freezer control is set
too cold.
• Fresh Food/freezer
gasket is dirty, worn,
cracked, or poorly
tted.
• Condenser is dirty.
• It’s normal for the refrigerator to work
longer under these conditions.
• Warm air entering the refrigerator causes
it to run more. Open doors less often.
• Ensure refrigerator is level. Keep food
and contains from blocking door.
See CONCERN column OPENING/
CLOSING OF DOORS/DRAWERS.
• Set Fresh Food control to warmer
setting until refrigerator temperature
is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in
door seal will cause refrigerator
to run longer in order to maintain
desired temperatures.
• Clean condenser. See Care & Cleaning.
Before You Call (continued)
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