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NOISE POSSIBLE CAUSES WHAT TO DO
Washer is noisy Washer is uneven • Level the washer. See Leveling the Washer.
Washer load is unbalanced •
Press the Start/Pause button to stop the washer, open the
lid and redistribute the load evenly. Close the lid and restart.
Washer is sitting too close to wall
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• Pull washer away from the wall; about 4” is needed
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OPERATION POSSIBLE CAUSES WHAT TO DO
Washer pauses in cycle The washer normally pauses
between washing steps
Washer won’t operate Washer is unplugged • Make sure cord is plugged securely into a working
outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Make sure all selections have been made.
Lid is open • Close lid and press Start/Pause.
Circuit breaker/fuse is tripped/
blown
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Washer has not been turned on • Press the Power button.
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WATER POSSIBLE CAUSES WHAT TO DO
Too many suds Type of detergent • Switch to HE detergent.
Very soft water • Try less detergent.
Too much detergent • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets and
the washing machine. Make sure the end of the drain
hose is correctly inserted and secured to the drain
.
Household drain may be clogged •
Check household plumbing. You may need to call a plumber.
Constant water pressure to the fill
hoses at the water source
• Tighten hoses at the faucets and turn the water off
after each use.
• Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent in
washer
• Use less detergent. Use less soap if you have soft
water, a smaller load or a lightly soiled load.
Water temperature is
incorrect
Water supply is turned off or
improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
Water valve screens are stopped
up
•
Turn off the water source and remove the water
connection hoses from the upper back of the washer.
Remove screens and use a brush or toothpick to clean
the screens in the machine. Reinstall screens, reconnect
the hoses and turn the water back on
.
House water heater is not set
properly
• Make sure house water heater is delivering water at
120°F–135°F (49°C–57°C).
Water won’t drain Drain hose is kinked or improperly
connected
• Straighten drain hose and make sure washer is not
sitting on it.
• Top of drain outlet should be less than 8 ft. above floor.
Pump filter clogged • Remove and clean pump filter. See the Pump Filter
and Housing section in the Care and Cleaning.
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