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FAQ
Category Question Answer
Alarm
Can I use music files
for my alarm?
Yes. After saving a music file as a
ringtone, you can use it as an alarm.
1. Touch and hold a song in a library
list. In the menu that opens, tap Set
as ringtonePhone ringtone or
Contact ringtone.
2. On the Alarm Clock Setting screen,
select the song as a ringtone.
Alarm
Will my alarm be
audible or will it go off
if the phone is turned
off?
No, this is not supported.
Alarm
If my ringer volume is
set to Off or Vibrate,
will I hear my alarm?
Your alarm is programmed to be
audible even in these scenarios.
Display
I tried to set the
screen brightness to
maximum but it still
appears dark. How
can I make the screen
brighter?
1. From the Home screen, touch and
hold
2. Tap System settings > Display tab
> Auto-adjust screen tone.
3. Tap the checkbox to cancel the
function.
Hard Reset
(Factory
Reset)
How can I perform a
factory reset if I cannot
access the phone’s
Settings menu?
If your phone does not restore to its
original condition, use a hard reset
(factory reset) to initialize it.
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