LG 34WK500-P 34" Class 21:9 UltraWide

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Below are documents related to this product, you can read online or download:
User Manual Other Documents
34WK500-P photo

User Manual

This is the main product document for model 34WK500-P. Additionally, the document applies to other LG Electronics models: 29WK500, 34WK500

The file format is pdf, 32 pages, you can download this manual here .

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www.lg.com
Please read the safety information carefully before using the product.
IPS LED Monitor (LED Monitor) Model List
OWNER'S MANUAL
IPS LED MONITOR
(LED MONITOR*)
*LG LED Monitors are LCD Monitors with LED Backlighting.
29WK500
34WK500
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Contents
CONTENTS
20 USER SETTINGS
20 Activating the Main Menu
20 - Main Menu Features
21 User Settings
21 - Menu Settings
25 TROUBLESHOOTING
27 SPECIFICATIONS
27 29WK500
29 34WK500
30 Factory Support Mode (Preset Mode, PC)
30 HDMI
30 HDMI Timing (Video)
31 Power LED
3 LICENSE
4 ASSEMBLING AND PREPARING
4 Product Components
5 Supported Drivers and Software
6 Component and Button Description
6 - How to Use the Joystick Button
7 Input Connector
8 Moving and Lifting the Monitor
9 Installing the Monitor
9 - Assembling the stand base
10 Installing the Monitor
10 - Assembling the stand base
12 - Installing onto a table
13 - Adjusting the angle
15 - Using the Kensington lock
16 - Detaching the Stand Body
16 - Installing the wall mount plate
16 - Installing to a wall
18 USING THE MONITOR
18 Connecting to a PC
18 - HDMI connection
18 Connecting to AV Devices
18 - HDMI connection
19 Connecting to External Devices
19 - Connecting Headphones
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LICENSE
LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
The following content is only applied to the monitor which is sold in Europe market and which needs to meet the ErP
Directive:
* This monitor is set to be turned off automatically after 4 hours when you turn on the display and there is are no ad-
justments made to the display.
* To make this setting be disabled, change the option to ‘Off’ in OSD menu of “Automatic Standby”.
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ASSEMBLING AND PREPARING
ASSEMBLING AND PREPARING
Product Components
Please check whether all the components are included in the box before using the product. If there are missing com-
ponents, contact the retail store where you purchased the product. Note that the product and components may look
different from those shown here.
y
Always use genuine components to ensure safety and product performance.
y
The product warranty will not cover damage or injury caused by the use of counterfeit components.
y
It is recommend that use the supplied components.
y
If you use generic cables not certified by LG, the screen may not display or there may be image noises.
y
Note that the components may look different from those shown here.
y
Without prior notice, all information and specifications in this manual are subject to change to improve the
performance of the product.
y
To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store
where you purchased the product.
CAUTION
NOTE
29WK500
34WK500
CD(Owner's Manual) /
Card
Stand Body
Stand Body
Stand Base
Stand Base
or
Screw Cover
2 Screws
HDMI Cable
( Depending on the country )
( Depending on the country )
Power Cord
AC-DC Adapter
AC-DC Adapter
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ASSEMBLING AND PREPARING
Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software Installation Priority 29WK500/34WK500
Monitor Driver Recommended O
OnScreen Control Recommended O
Dual Controller Optional O
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ASSEMBLING AND PREPARING
Component and Button Description
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your
finger.
Basic Functions
Power on
Press the joystick button once with your finger to turn on the
monitor.
Power off
Press and hold the joystick button once with your finger to turn off the
monitor.
/
Volume
Control
You can control the volume by moving the joystick button left/right.
y
The joystick button is located at the bottom of the monitor.
NOTE
29WK500
34WK500
Power LED
y
On: power is on
y
Off: power is off
Joystick Button
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ASSEMBLING AND PREPARING
Input Connector
29WK500
34WK500
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ASSEMBLING AND PREPARING
Moving and Lifting the Monitor
When moving or lifting the monitor, follow these in-
structions to prevent the monitor from being scratched
or damaged and to ensure safe transportation regard-
less of its shape or size.
y
As far as possible, avoid touching the monitor
screen. This may result in damage to the screen or
some of the pixels used to create images.
y
It is advisable to place the monitor in the original
box or packing material before attempting to
move it.
y
Before moving or lifting the monitor, disconnect
the power cord and all cables.
y
Hold the top and bottom of the monitor frame
firmly. Do not hold the screen itself.
y
When holding the monitor, the screen should face
away from you to prevent it being scratched.
y
When moving the monitor, avoid any strong shock
or vibrations to the product.
y
When moving the monitor, keep it upright, never
turn the monitor on its side or tilt it sideways.
CAUTION
y
If you use the monitor panel without the stand
base, its joystick button may cause the monitor to
become unstable and fall, resulting in damage to
the monitor or human injury. In addition, this may
cause the joystick button to malfunction.
29WK500
34WK500
29WK500
34WK500
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ASSEMBLING AND PREPARING
Installing the Monitor
Assembling the stand base
1
y
To protect the screen from scratches, cover the
surface with a soft cloth.
CAUTION
2
3
4
Stand Body
or
Stand Base
Applying excessive force when tightening the
screws may cause damage to the monitor. Dam-
age caused in this way will not be covered by the
product warranty.
CAUTION
It may hurt your foot off the stand, so be careful.
CAUTION
Stand Body
y
You can disassemble the stand in the reverse
order of the assembly.
NOTE
29WK500
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ASSEMBLING AND PREPARING
y
Press the stand until the button reaches the top.
1
2
3
NOTE
Stand Body
Stand Base
4
34WK500
Installing the Monitor
Assembling the stand base
or
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ASSEMBLING AND PREPARING
y
Illustrations in this document represent typical
procedures, so they may look different from the
actual product.
y
Do not carry the monitor upside down by just
holding the stand base. This may cause the
monitor to fall off the stand and could result in
personal injury.
y
When lifting or moving the monitor, do not
touch the monitor screen. The force applied to
the monitor screen may cause damage to it.
y
Do not apply foreign substances (oils, lubricants,
etc.) to the screw parts when assembling the
product. (Doing so may damage the product.)
y
Applying excessive force when tightening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
CAUTION
y
You can disassemble the stand in the reverse
order of the assembly.
NOTE
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ASSEMBLING AND PREPARING
Installing onto a table
1
Lift the monitor and place it on the table in an up-
right position.
Place at least 100 mm (3.94 inches) away from the
wall to ensure sufficient ventilation.
29WK500
34WK500
2
Connect the Power cord to the monitor, then plug
the power cord into the wall outlet.
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
29WK500
34WK500
2
1
3
y
Unplug the power cord prior to moving or install-
ing the monitor. There is risk of electric shock.
CAUTION
3
Press the joystick button on the bottom of the
monitor to turn on the monitor.
or
or
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ASSEMBLING AND PREPARING
Cautions When Connecting Power Cord
y
Make sure to use the power cord that is pro-
vided in the product package and connect it to a
grounded power outlet.
y
If you need another power cord, please contact
your local dealer or the nearest retail store.
100-240 V ~
Adjusting the angle
1
Place the monitor in an upright position, mounted
on the stand base.
2
Adjust the angle of the screen. The angle of the
screen can be adjusted forwards or backwards for a
comfortable viewing experience.
34WK500
29WK500
15° -5°
15° -5°
Front Side
Front Side
Rear Side
Rear Side
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ASSEMBLING AND PREPARING
y
To avoid injury to the fingers when adjusting the
screen, do not hold the lower part of the moni-
tor's frame as illustrated below.
WARNING
y
Be careful not to touch or press the screen area
when adjusting the angle of the monitor.
29WK500
34WK500
29WK500
34WK500
34WK500
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ASSEMBLING AND PREPARING
Using the Kensington lock
The Kensington security system connector is located at
the back of the Monitor set.
For more information on installation and usage, refer to
the Kensington lock user manual or visit the website at
http://www.kensington.com.
Connect the Kensington security system cable between
the Monitor set and a table.
y
Use of the Kensington lock is optional.
The accessories can be purchased at your local
electronics store.
NOTE
y
The left or right side of the monitor head can be
slightly rotated up or down (up to 3°). Adjust the
horizontal level of the monitor head.
NOTE
Monitor head
34WK500
29WK500
34WK500
29WK500
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ASSEMBLING AND PREPARING
Installing the wall mount plate
This monitor supports the specification of the standard
wall mount plate or compatible device.
1
Place the screen face down. To protect the screen
from scratches, cover the surface with a soft cloth.
2
Place the wall mount plate onto the monitor and
align it with the screw holes.
3
Tighten the four screws to fix the plate to the moni-
tor using a screwdriver.
1
Place the monitor’s screen face down. To protect the
screen from scratches, cover the surface with a soft
cloth.
2
Remove the stand from the monitor by pressing
the button on the bottom center of the back of the
monitor.
Detaching the Stand Body
y
The wall mount plate is sold separately.
y
For more information on installation, refer to the
wall mount plate's installation guide.
y
Be careful not to use excessive force when
mounting the wall mount plate, as this can dam-
age the monitor's screen.
NOTE
To install the monitor to a wall, attach a wall mounting
bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed
to the monitor and to the wall.
1 If you use screw longer than standard, the monitor
might be damaged internally.
2 If you use improper screw, the product might be dam-
aged and drop from mounted position.
In this case, LG Electronics is not responsible for it.
Installing to a wall
Install the monitor at least 100 mm (3.94inches) away
from the wall and leave about 100 mm (3.94 inches)
of space at each side of the monitor to ensure suf-
ficient ventilation. Detailed installation instructions can
be obtained from your local retail store. Please refer to
the manual to install and set up a tilting wall mounting
bracket.
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
34WK500
Wall Mount (A x B) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate
(Optional)
LSW 149
Wall Mount (A x B) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate
(Optional)
LSW 149
34WK500
29WK500
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ASSEMBLING AND PREPARING
y
Unplug the power cord before moving or install-
ing the monitor to avoid electric shocks.
y
Installing the monitor on the ceiling or on a
slanted wall may result in the monitor falling off,
which could lead to injury. Please use the genu-
ine LG wall mounting bracket. For more informa-
tion, contact your local retail store or a qualified
installer.
y
Applying excessive force when fastening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
y
Use the wall mounting bracket and screws
that conform to the VESA standard. Damage
caused by the use or misuse of inappropriate
components will not be covered by the product
warranty.
y
Screw length from outer surface of back cover
should be under 8 mm (0.3 inches).
y
Use the screws specified by the VESA standard.
y
The wall mount kit includes the installation guide
and all necessary parts.
y
The wall mounting bracket is optional. The acces-
sories can be purchased at your local retail store.
y
The length of the screw may differ for each wall
mounting bracket. Ensure the correct length
screw is used.
y
For more information, please refer to the user
manual for the wall mounting bracket.
CAUTION
NOTE
Wall mount Pad
Wall mount Pad
Back Cover
Back Cover
Standard screw
Max.8 mm (0.3 inches)
y
Wall Mount (A x B)
A
B
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USING THE MONITOR
USING THE MONITOR
Connecting to a PC
y
This monitor supports the *Plug and Play feature.
*Plug and Play: A feature that allows you to add
a device to your computer without having to
reconfigure anything or install any manual drivers.
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
y
If you use HDMI PC, it can cause compatibility
problem.
y
Use a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
y
Recommended HDMI cable types
- High-Speed HDMI
®
/
TM
Cable
- High-Speed HDMI
®
/
TM
Cable with Ethernet
Connecting to AV Devices
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
y
Use a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
y
Recommended HDMI cable types
- High-Speed HDMI
®
/
TM
Cable
- High-Speed HDMI
®
/
TM
Cable with Ethernet
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USING THE MONITOR
Connecting to External Devices
(sold separately)
Connecting Headphones
Connect peripherals to the monitor via the headphones
port. Connect as illustrated.
y
Peripheral devices are sold separately.
y
If you use angled earphones, it may cause a prob-
lem with connecting another external device to
the monitor. Therefore, it is recommended to use
straight earphones.
Angled Straight
y
Depending on the audio settings of the PC and
external device, headphones and speaker functions
may be limited.
NOTE
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User Settings
USER SETTINGS
Activating the Main Menu
1
Press the joystick button on the bottom of the monitor.
2
Move the joystick up/down (
/
) and left/right (
/
) to set the options.
3
Press the joystick button once more to exit the main menu.
Joystick Button
Power Off
SettingsInput Exit
Game Mode
Button Menu Status Description
Power Off
SettingsInput Exit
Game Mode
Main menu disabled Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button to turn off the monitor. You can turn off the
monitor this way at any time, including when the OSD is on.)
Power Off
SettingsInput Exit
Game Mode
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Input features.
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Settings feature.
Power Off
SettingsInput Exit
Game Mode
Main menu disabled Displays the information on the current input.
Main menu enabled Turns off the monitor.
Main menu disabled Displays the information on the current input.
Main menu enabled Enters the Game Mode feature.
Each option is described below.
Power Off
SettingsInput Exit
Game Mode
Main Menu Description
Input Sets input mode.
Power Off Turns off the monitor.
Settings Configures the screen settings.
Game Mode Sets the game mode for gaming.
Exit Exits the main menu.
Main Menu Features
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User Settings
User Settings
Menu Settings
1
To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2
Configure the options by moving the joystick up/down/left/right.
3
To return to the upper menu or set other menu items, move the joystick to
or pressing ( / Ok) it.
4
If you want to exit the OSD menu, move the joystick to
until you exit.
y
When you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.
y
Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
CAUTION
Each option is described below.
Settings > Input Description
Input List Selects the input mode.
Aspect Ratio Adjusts the aspect ratio of the screen.
Full Wide Displays the video in wide-screen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
Cinema1 Enlarges the screen with an aspect ratio of 21:9. (at 1080p)
Cinema2 Enlarges the screen with an aspect ratio of 21:9, including the black box at the bottom
for subtitles. (at 1080p)
NOTE
y
The display may look the same for Full Wide , Original at the recommended resolution
(2560×1080).
y
There is no Cinema1, Cinema2 menu on FreeSync Mode. ( Go to Picture
Game Adjust
FreeSync, to set FreeSync On or Off)
Settings > Quick Settings Description
Brightness
Adjusts the color contrast and brightness of the screen.
Contrast
Volume Adjusts the volume level.
NOTE
y
You can adjust Mute / Unmute by moving the joystick button to
in the Volume menu.
Quick Settings Input Picture General
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User Settings
Settings >
Picture
Description
Picture Mode Custom Allows the user to adjust each element. The color mode of the main menu can be
adjusted.
Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD
menu.
Photo Optimizes the screen for photos.
Cinema Optimizes the screen for video.
Color Weakness
This mode is for users who cannot distinguish between red and green. It enables users
with color weakness to easily distinguish between the two colors.
FPS Game 1 This mode is optimized for FPS games.
FPS Game 2 It has a higher Black Stabilizer value than FPS Game 1. It is suitable for very dark FPS
games.
RTS Game This mode is optimized for RTS Game.
Custom (Game) In this mode, users can customize various elements including game-related options.
NOTE
y
If the picture mode is changed the screen may flicker or the resolution of your PC screen may be affected.
Picture Adjust Brightness Adjusts the brightness of the screen.
Contrast Adjusts the contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
SUPER RESOLUTION+ High Optimized picture quality is displayed when a user wants crystal clear
images. It is effective for high quality video or game.
Middle The optimized picture quality is displayed when a user wants images
between low and high modes for comfortable viewing. It is effective for
UCC or SD video.
Low The optimized picture quality is displayed when a user wants smooth and
natural images. It is effective for slow-moving pictures or still images.
Off Select this option for everyday viewing. SUPER RESOLUTION+ is turned
off in this mode.
y
Because this is a function to increase the sharpness of low resolution pictures, it is
not recommended to use the function for normal text or for desktop icons. Doing
so may result in unnecessarily high sharpness.
NOTE
Black Level Sets the offset level (for HDMI only).
y
Offset: as a reference for a video signal, this is the darkest color the monitor can
display.
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current
contrast ratio of the screen.
DFC On Adjusts the brightness automatically according to the screen.
Off Disables the DFC feature.
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User Settings
Game Adjust Response Time Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Fast.
For a fast-moving picture, it is recommended that you use Faster.
Setting to Faster may cause image sticking.
Faster Sets the response time to faster.
Fast Sets the response time to fast.
Normal Sets the response time to normal.
Off Does not use the response time improvement feature.
FreeSync Provides seamless and natural images by synchronizing the vertical frequency of the
input signal with that of the output signal.
CAUTION
y
Supported Interface: HDMI.
y
Supported Graphic Card : A graphic card that supports AMD’s FreeSync is
necessary.
y
Supported Version : Make sure to update the graphic card to the latest driver.
y
For more information and requirement, refer to AMD website at http://www.
amd.com/FreeSync
On FreeSync function on.
Off FreeSync function off.
Black Stabilizer You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen.
(You can easily distinguish objects on dark game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases the
dynamic contrast on the screen.
Cross Hair Cross Hair provides a mark on the center of the screen for First Person Shooter (FPS)
games. Users can select the cross hair that fits their gaming environment among four
different cross hairs.
y
When the monitor is off or enters energy saving mode, the Cross Hair feature is
automatically turned Off.
Color Adjust Gamma Mode 1, Mode 2,
Mode 3
The higher the gamma value, the darker the image becomes. Likewise,
the lower the gamma value, the lighter the image becomes.
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Color Temp Custom The user can adjust it to red, green, or blue by customization.
Warm Sets the screen color to a reddish tone.
Medium Sets the screen color between a red and blue tone.
Cool Sets the screen color to a bluish tone.
Red You can customize the picture color using Red, Green, and Blue colors.
Green
Blue
Six Color Meets the user requirements for colors by adjusting the hue and saturation of the six
colors (Red, Green, Blue, Cyan, Magenta, Yellow) and then saving the settings.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The lower the value, the
less saturated and brighter the colors become. The higher the value, the
more saturated and darker the colors become.
Picture Reset Do you want to Picture reset your settings?
No Cancel
Yes Reset
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User Settings
y
Saving Data depends on the Panel. These values vary by panel and vendor. If you select the option of SMART ENERGY SAV-
ING is High or Low, monitor luminance become lower or higher depend on source.
NOTE
Settings > General Description
Language Sets the menu screen to the desired language.
SMART ENERGY
SAVING
High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off Disables the SMART ENERGY SAVING feature.
Power LED Turns the power LED on the front of the monitor on.
On The power LED turns on.
Off The power LED turns off.
Automatic Standby Feature that automatically turns off the monitor when there is no movement on the screen for a period
of time. You can set a timer for the auto-off function. (Off, 4 H, 6 H, and 8 H)
Buzzer This feature lets you set the sound generated from Buzzer when your monitor powers on to On.
On Enables your monitor's Buzzer.
Off Disables your monitor's Buzzer.
OSD Lock This feature disables the configuration and adjustment of menus.
On Enables OSD Lock.
Off Disables OSD Lock.
NOTE
y
All features are disabled except Brightness, Contrast, Volume, Input, OSD Lock, Information.
Information The display information will be shown the Model, Serial Number, Total Power On Time, Resolution.
Reset Do you want to reset your settings?
No Cancel the select.
Yes Returns to the default settings.
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TROUBLESHOOTING
TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
y
Check if the power cord is correctly plugged into the power outlet.
y
Test the Power Plug using a lamp or other device.
Is the power LED on?
y
Check the power cable connection and press the power button.
Is the power on and the power LED
displaying white?
y
Check that the connected input is enabled (Settings > Input).
Is the power LED blinking?
y
If the monitor is in sleep mode, move the mouse, or press any key on the
keyboard, to switch the display on.
y
Check if the computer is turned on.
Is the OUT OF RANGE message being
displayed?
y
This occurs when signals transferred from the PC (graphics card) are out
of the horizontal or vertical frequency range of the monitor. Please see
the Product Specification section of this manual to set the appropriate
frequency.
Is the No Signal message being
displayed?
y
This is displayed when the signal cable between the PC and the monitor is
missing or disconnected. Check the cable and reconnect it.
The OSD lock message is being displayed.
Are some functions not available when
you press the Menu button?
y
The OSD is locked. Go to Settings > General and set OSD Lock to Off.
The screen retains an image.
Does image sticking occur even when
the monitor is turned off?
y
Displaying a still image for a prolonged time may cause damage to the
screen, resulting in the retention of the image.
y
To extend the lifetime of the monitor, use a screensaver.
Screen display is unstable and shaky / Images displayed on the monitor leave shadow trails.
Did you select the appropriate
resolution?
y
If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen
may be flickering. Change the resolution to 1080P or the recommended
resolution.
NOTE
y
Vertical frequency In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent
lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by
Hz.
y
Horizontal frequency The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the
horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is
represented by kHz.
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TROUBLESHOOTING
The display color is abnormal.
Does the display appear discolored (16
colors)?
y
Set the color to 24 bit (true color) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality.
Does the display color appear unstable
or monochrome?
y
Check if the signal cable is connected properly. Reconnect the cable or
reinsert the PC's graphics card.
Are there spots on the screen?
y
When using the monitor, pixilated spots (red, green, blue, white, or black)
may appear on the screen. This is normal for an LCD screen. It is not an
error, nor is it related to the monitor's performance.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display driver?
y
Be sure to install the display driver from our web site: http://www.lg.com.
y
Make sure to check if the video card supports Plug&Play function.
y
Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the
recommended (optimal) resolution in Control Panel > Display > settings.
y
Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed
screen, a truncated display area, or misalignment of the display.
y
The setting methods may be different depending on the computer or operating system, and some resolutions
may not be available depending on the performance of the graphics card. If this is the case, contact the
manufacturer of the computer or graphics card for assistance.
y
Some graphics cards may not support 2560×1080 resolution. If the resolution cannot be displayed, contact the
manufacturer of your graphics card.
NOTE
No sound from the headphone port or speaker.
Are images displayed using DisplayPort
or HDMI input without sound?
y
Try increasing the volume using the button on the monitor.
y
Set the audio output of the PC to the monitor you are using. On Microsoft
Windows, go to Control Panel > Hardware and Sound > Sound > set the
monitor as default device.
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27
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ENGLISH
SPECIFICATIONS
SPECIFICATIONS
29WK500
LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.2628 mm x 0.2628 mm
Resolution Maximum Resolution 2560×1080 @ 75 Hz
Recommended Resolution 2560×1080 @ 60 Hz
Video Signal
Horizontal Frequency 30 kHz to 90 kHz
Vertical Frequency 56 Hz to 75 Hz
Input Connector HDMI IN1, HDMI IN2, H/P
Power input 19 V
1.6 A Or 19 V
1.3 A
Power
consumption (Typ.)
On mode: 25 W Typ. (Outgoing condition) *
Sleep Mode ≤ 0.5 W **
Off Mode ≤ 0.3 W
AC/DC adaptor Type ADS-40SG-19-3 19032G, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPG-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPBR-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPI-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPCU-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-32FSG-19 19032EPCU-1L, SHENZHEN HONOR ELECTRONIC production
Or type LCAP21A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-E, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-I, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-B, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP51A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type PA-1031-23, Lite-On Technology Corporation production
Output: 19 V
1.7 A
Type ADS-40SG-19-3 19025G, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19025GPG-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19025GPBR-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19025GPI-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19025GPCU-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19025GPB-2, SHENZHEN HONOR ELECTRONIC production
Or type ADS-25FSG-19 19025EPCU-1L, SHENZHEN HONOR ELECTRONIC production
Or type LCAP21, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26-A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26-E, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26-I, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26-B, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP51, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type WA-24C19FS, Asian Power Devices Inc. production
Or type WA-24C19FN, Asian Power Devices Inc. production
Or type DA-24B19, Asian Power Devices Inc. production
Output: 19 V
1.3 A
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28
ENG
ENGLISH
SPECIFICATIONS
Environmental
Conditions
Operating Condition Temperature: 0°C to 40°C; Humidity: < 80%
Storing Condition Temperature: -20°C to 60°C; Humidity: < 85%
Dimension Monitor Size (Width x Height x Depth)
With Stand 698.1 mm x 410.9 mm x 209.4 mm
Without Stand 698.1 mm x 317.5 mm x 76.9 mm
Weight (Without
Packaging)
With Stand 4.9 kg
Without Stand 4.4 kg
The specifications are subject to change without notice.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
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29
ENG
ENGLISH
SPECIFICATIONS
34WK500
LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.312 mm x 0.310 mm
Resolution Maximum Resolution 2560×1080 @ 75 Hz
Recommended Resolution 2560×1080 @ 60 Hz
Video Signal
Horizontal Frequency 30 kHz to 90 kHz
Vertical Frequency 56 Hz to 75 Hz
Input Connector HDMI IN1, HDMI IN2, H/P
Power input 19 V
2.0 A Or 19 V
1.6 A
Power
consumption (Typ.)
On mode: 35 W Typ. (Outgoing condition) *
Sleep Mode ≤ 0.5 W **
Off Mode ≤ 0.3 W
AC/DC adaptor Type ADS-45SN-19-3 19040G, SHENZHEN HONOR ELECTRONIC production
Or type LCAP21C, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26B-E, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26B-A, LIEN CHANG ELECTRONIC ENTERPRISE production
Output: 19 V
2.1 A
Type ADS-40SG-19-3 19032G, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPG-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPBR-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPI-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-40FSG-19 19032GPCU-1, SHENZHEN HONOR ELECTRONIC production
Or type ADS-32FSG-19 19032EPCU-1L, SHENZHEN HONOR ELECTRONIC production
Or type LCAP21A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-A, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-E, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-I, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP26A-B, LIEN CHANG ELECTRONIC ENTERPRISE production
Or type LCAP51A, LIEN CHANG ELECTRONIC ENTERPRISE production
Output: 19 V
1.7 A
Environmental
Conditions
Operating Condition Temperature: 0°C to 40°C; Humidity: < 80%
Storing Condition Temperature: -20°C to 60°C; Humidity: < 85%
Dimension Monitor Size (Width x Height x Depth)
With Stand 828.5 mm x 460.7 mm x 209.4 mm
Without Stand 828.5 mm x 370.2 mm x 41.5 mm
Weight (Without
Packaging)
With Stand 6.9 kg
Without Stand 6.1 kg
The specifications are subject to change without notice.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern,Maximum resolution).
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
SPECIFICATIONS
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30
ENG
ENGLISH
SPECIFICATIONS
Factory Support Mode (Preset Mode, PC)
HDMI
Resolution
(HDMI)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Polarity(H/V) Remarks
720 x 400 31.468 70.08 -/+
640 x 480 31.469 59.94 -/-
640 x 480 37.5 75 -/-
800 x 600 37.879 60.317 +/+
800 x 600 46.875 75 +/+
1024 x 768 48.363 60 -/-
1024 x 768 60.123 75.029 +/+
1152 x 864 67.5 60 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1280 x 1024 79.976 75.025 +/+
1600 x 900 60 60 +/+
1680 x 1050 65.29 59.954 -/+
1920 x 1080 67.5 60 +/-
1920 x 1080 83.89 74.97 +/-
2560 x 1080 66.7 60 -/+
2560 x 1080 83.92 74.99 +/-
HDMI Timing (Video)
Factory support mode
(Preset Mode)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Remarks
480p 31.5 60
576P 31.25 50
720p 37.5 50
720p 45.0 60
1080p 56.25 50
1080p 66.7 60
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31
ENG
ENGLISH
SPECIFICATIONS
Power LED
Mode LED Color
On Mode White (For a few seconds)
Sleep Mode Off
Off Mode Off
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This device meets the EMC requirements for home
appliances (Class B) and is intended for home usage.
The model and serial number of the product are
located on the back and on one side of the product.
Record them below in case you ever need service.
MODEL
SERIAL
Supplier’s Declaration of Conformity
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 1000 Sylvan Ave Englewood Cliffs,
NJ 07632
Telephone (201)266-2215

Specifications

LG Electronics 34WK500-P Questions and Answers


#1 Since this has AMD Free sync compatibility and not g-sync, is there any reason it will not work properly with my Nvidia GTX1080.

It will work just like any monitor I have had in the past before all the g-sync-free sync improvements started. Happy with mine on a g-force 1070. There is all the usual tearing in games and maybe my FPS are lower. Nothing I'm bothered about.

#2 Why does this monitor not come with an AC adaptor? I just received it and am being told by customer support that it only comes with the monitor and an HDMI cable. Now I have to buy one on Amazon?

Mine came with a cord to plug it in with. Also came with the hdmi cable.

#3 I would like to know the actual height and width of this TV?

The 34WK500-P monitor has the following dimensions: (WxHxD) 32.6" x 18.1" x 8.2".

Questions and Answers

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