WFL100SG1
WFL100SW
WFL100PLSW
Contents
1
Safety instructions. 2-3-4-5
Safety instructions
Disposal
Installation. 6-7-8-9-10-11-12
Unpacking,
Carrying the appliance
What’s included
Removing the transport bolts
Choosing the Right Location
Levelling the appliance
Connecting the water supplies and electricity
Technical date
Description of the appliance. 13-14
Control panel
Display
Preparing and sorting laundry. 15-16
Preparing the laundry
Sorting the laundry according to colour and degree of soiling
Sorting laundry according to their care label specifications
Various cycles and functions. 17-18-19-20
Table of wash cycles
M-Smart wash cycle
Special wash cycles
Delay end
Stains removal
Cancelling the buzzer
Child lock
Add clothes during the program is running
Downlight
Load balancing system
How to use the appliance. 21-22-23
Before loading your first load of laundry
Daily use
Preparing the laundry
How to use the washing machine
Care and maintenance. 24-25-26
Cutting off water and electricity supplies
Cleaning the appliance’s exterior
Cleaning the drum
Descaling the washer
Caring for the door and drum of your appliance
Checking the water inlet hose
Cleaning the detergent dispenser
Cleaning the mesh filter in the water supply hose
Cleaning the drain pump
Troubleshooting. 27-28-29-30
1. This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
2. Children should be supervised to ensure that they do not play with the
appliance.
3. This appliance incorporates an earth connection for functional purposes.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
5. The maximum inlet water pressure:1.0Mpa.
6. The minimum inlet water pressure:0.03Mpa.
7. The new hose-sets supplied with the appliance are to be used and that old
hose-sets should not be reused.
8. This appliance is intended to be used in household and similar applications
such as:
•staff kitchen areas in shops, offices and other working environments;
•farm houses;
• by clients in hotels, motels and other residential type environments;
• bed and breakfast type environments.
9. The openings must not be obstructed by a carpet.
read operator's manual
Caution
Safety instructions
2
When properly cared for, your new appliance has
been designed to be safe and reliable. Read and
understand all safety instructions before using the
appliance. Keep them nearby for future reference.
These safety instructions will reduce the risk of fire,
electric shock, serious injury or death to persons.
When using the appliance, basic safety instructions
must be followed, including those in the following
pages. The manufacturer declines any liability for
failure to observe these safety instructions, for
inappropriate use of the appliance or incorrect
setting of controls.
PERMITTED USE
This appliance is intended to be used in household
and similar applications such as: staff kitchen areas
in shops, offices and other working environments;
farm houses; by clients in hotels, motels, bed &
breakfast and other residential environments.
Children from 8 years old and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and knowledge
can use this appliance only if they are supervised or
have been given instructions on safe use and
understand the hazards involved.
This appliance is not for professional use. Do not
use the appliance outdoors.
Do not load the appliance above the maximum
capacity (kg of dry cloth) indicated in the table of
wash cycle.
The appliance is not intended to be operated by
means of an external switching device, such as a
timer, or separate remote controlled system.
Do not wash articles that have been previously
cleaned, washed, soaked, or spotted with gasoline,
dry cleaning solvents, other flammable or explosive
substances as they give off vapors that could ignite
or explode.
Do not add gasoline, dry cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
Fabric softeners, or similar products, should be
used as specified by the fabric softener instructions.
Do not machine wash fiberglass materials (such as
curtains and windows coverings that use fiberglass
materials). Small particles may remain in the washer
and stick to fabrics in subsequent wash loads
causing skin irritation.
Remove all objects from packets such as lighters
and matches.
Make sure there is no water in the drum before
opening the door.
Never wash the carpet in the appliance.
Exercise caution when pumping out hot detergent
solution.
Do not fill water during washing cycle manually.
Please close the loading door correctly, if it is
difficult to close it, please check if the laundry is
caught in the door.
Water may reach very high temperatures during
the wash cycle.
Do not temper with the controls.
Never open the door forcibly or use it as a step.
Do not allow anyone to climb, lean or hang on any
part of the appliance including any protruding
components such as the appliance door or a pullout
shelf.
Never put small appliance, such as microwave
oven; and/or jar cooker, on the machine.
Keep the machine away from the flaming
equipment, such as candle; cooking stove; liquefied
gas container etc.
Never put the pressure containers on the
machine.
Always follow the fabric care instructions
recommended by clothing manufacturer.
Check the water inlet hose connections on a
regular basis to ensure that they are tight and not
leaking.
Do not operate the appliance if parts are missing
or broken.
Do not operate the appliance until you are sure
that:
The appliance has been installed according to the
installation instructions.
All water, drain, power and grounding
connections are in compliance with all local
regulations and/or other applicable regulations
and requirements.
Safety instructions
3
INSTALLATION
The appliance must be handled and installed by
two or more persons – risk of injury. Use protective
gloves to unpack and install – risk of cuts.
Keep children away from the installation site.
After unpacking the appliance, make sure that it
has not been damaged during transport. In the
event of problems, contact the dealer or your
nearest After-Sales Service.
During installation, make sure the appliance does
not damage the power cable – risk of fire or electric
shock.
When moving, do not lift the appliance by the
knobs or detergent drawer, without lifting it by the
worktop or top lid; during transport, never rest the
door on the trolley.
The appliance is fitted with transport bolts to
prevent any possible damage to the interior during
transport. Before using the machine, it is imperative
that the transport bolts are removed. After their
removal, cover the open transport bolt holes with
the four cover caps.
The appliance must be installed and operated in a
room with the drain.
Keep the environment dry and vented.
Never put the machine over the opening of an
uncovered drainage.
Do not install the appliance where it may be
exposed to extreme conditions, such as: poor
ventilation, temperatures below 5
℃
or above
35
℃
.
Do not expose the appliance in the place with
causticity or explosibility gas.(e.g. dust, steam and
gas, etc.)
Do not install the appliance in a bathroom or a
room very wet.
The appliance sh ould not be in stalled in an
outdoor environment, not even where the area is
sheltered, because it may be very dangerous to
leave it exposed to damp, rain and thunderstorms.
When installing the appliance make sure that the
four feet are stable and resting on the floor,
adjusting them as required, and check that the
appliance is perfectly to level using a spirit level.
The appliance must not be installed behind a
lockable door, a sliding door or a door with a hinge
on the opposite side to that of the appliance, in
such way that a full opening of the appliance door is
restricted.
The appliance must be disconnected from the
power supply before any installation operation –
risk of electric shock.
Installation, including water supply (if any) and
electrical connections and repairs must be carried
out by a qualified technician.
Connect the water inlet hose(s) to the water
supply in accordance with the regulations of your
local water company.
Use only the new water inlet hose(s) supplied
with the appliance to connect the appliance to
water supply. The old water inlet hose(s) should not
be reused.
The supply water pressure must be in the
0.03—1.0 MPa range.
Make sure that the ventilation openings in the
base of the appliance (if available on your model)
are not obstructed by a carpet or other material.
After installation of the appliance, wait a few
hours before starting it so that it acclimates to the
environmental conditions of the room.
Onc e in s talle d, pa c ka g ing wa ste (p l a s ti c,
Styrofoam parts etc.) must be stored out of reach of
children – risk of suffocation.
Only activate the appliance when the installation
has been completed.
Safety instructions
4
ELECTRICAL WARNING
It must be possible to disconnect the appliance
from the power supply by unplugging it if plug is
accessible, or by a multi-pole switch installed
upstream of the socket in accordance with the
wiring rules and the appliance must be earthed in
conformity with national electrical safety standards.
When the ap pl ia nce is inst al led, th e mai ns
socket must be within easy reach.
When heating, the maximum current of the
appliance is 10A, so please make sure that the
power supply system (voltage, current and the cable)
is applicable to the load of the applied appliance.
In order to ensure your safety, you must plug the
cable into a socket which connected to earth. And
please check your socket to make sure that it is
connected with reliable earth correctly.
Do not use extension leads, multiple sockets or
adapters.
The electrical components must not be accessible
to the user after installation.
Do not operate the appliance when you are wet or
barefoot.
Do not operate the appliance if it has a damaged
power cable or plug, if it is not working properly, or
if it has been damaged or dropped.
If the supply cord is damaged, it must be replaced
with an identical one by the manufacturer, its
service agent or similarly qualified persons in order
to avoid a hazard – risk of electric shock.
Disconnect the power cord by grasping the plug,
not the cord.
CLEANING AND MAINTENANCE
WARNING! Ensure that the appliance is switched
off and disconnected from the power supply and
turn off the water tap before performing any
maintenance operation; never use steam cleaning
equipment – risk of electric shock.
Use caution when draining hot water from the
drum such as during pump maintenance.
SERVICE
Do not repair or replace any part of the appliance
or attempt any service unless specifically stated in
the user manual. Use only authorized After-sales
Service. Self or non-professional repair may lead to
dangerous incident resulting in live or health
threatening and/or significant property damage.
In the event of fault and/or malfunction, turn off
the appliance, close the water tap and do not
tamper with the machine. Immediately contact the
Customer Service Centre and only use original spare
parts. Failure to observe these instructions may
jeopardise appliance safety.
Certain internal parts are intentionally not
grounded and may present a risk of electric shock
during servicing. Service personnel – Do not contact
the following parts while the appliance is energized:
inlet valve(s), drain pump, heat sink of the motor
controller, PCBs.
Always unplug the appliance from the power
supply before attempting any service. Disconnect
the power cord by grasping the plug, not the cord.
Before the appliance is removed from service or
discarded, remove the door to prevent children
from playing or hiding inside. Also remove the
power cord/plug.
Safety instructions
5
CHILDREN
Very young children (0-3 years) should be kept
away from the appliance. Young children (3-8 years)
should be kept away from the appliance unless
continuously supervised. Children from 8 years old
and above can use this appliance only if they are
supervised or have been given instructions on safe
use and understand the hazards involved.
Do not allow children and pets to play on or in the
appliance.
Close supervision of children is necessary when
the appliance is used near children.
Make sure to utilize all child lock/safety function
of the appliance, and be sure to turn the appliance
Off when not in use.
Cleaning and user maintenance must not be
carried out by children without supervision.
Keep all laundry aids (including detergent, bleach,
fabric softener, etc.) out of the reach of children.
To reduce the risk of poisoning or chemical burns,
keep all cleaning products out of the reach of
children.
Keep pets away from the appliance.
WARNING! The company denies all liability if and
when these norms are not respected.
DISPOSAL OF PACKAGE MATERIALS
The packaging material is 100% recyclable and is
marked with the recycle symbol .
The various parts of packaging must therefore be
disposed of responsibly and in full compliance with
local authority regulations governing waste
disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufacture with recyclable or
reusable materials. Dispose of it in accordance with
local waste disposal regulations. For further
information on the treatment, recovery and
recycling of household electrical appliances, contact
your local authority, the collection service for
household waste or the store where you purchased
the appliance. This appliance is marked in
compliance with European Directive 2012/19/EU.
Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly,
you will help prevent negative consequences for the
environment and human health.
The symbol on the product or on the
accompanying documentation indicates that it
should not be treated as domestic waste but must
be taken to an appropriate collection center for the
recycling of electrical and electronic equipment.
Installation
6
This user manual should be kept in a safe place for
future reference. If the washer is sold, transferred
or moved, make sure that the user manual remains
with the machine so that the new owner is able to
familiarize himself/herself with its operation and
features.
Read these instructions carefully, they contain
vital information relating to the safe installation and
operation of the appliance.
Follow these instructions carefully to ensure proper
installation of the appliance and to prevent
accidents when doing laundry.
Unpacking
1. Remove the appliance from its packing.
2. To remove the cushion bottom of the packing
materials, do not tip the appliance over on its
front side. When you lay the appliance down to
remove the carton base, protect the side of the
appliance and lay it down carefully. Never lay the
appliance on its back or front.
3. Make sure that the appliance has not been
damaged during shipping. Make sure you have
received all of the items shown on the next page
(“What’s included”). If the appliance was
damaged during shipping, or you do not have all
of the items. If it has been damaged, contact the
retailer and do not proceed any further with the
installation process.
WARNING
Packing materials can be dangerous to children.
Keep all packing material (plastic bags, polystyrene.
etc.) well out of children’s reach.
Carrying the appliance
Don’t do it by yourself alone.
Tilt the appliance backward.
One person stands behind
the appliance and holds the
protruding part of the top
plate, while the other
person holds the bottom of
the appliance in front.
To prevent personal injury or strain, wear
protective gloves whenever lifting or carrying the
unit.
When moving the appliance, do not allow the
front of the appliance to contact the trolley frame.
Installation
7
What’s included
Description of the parts
Accessories
1pcs
U-tube
Installation
8
Removing the transport bolts
CAUTION
DAMAGE TO THE APPLIANCE OR INJURY POSSIBLE
The appliance is secured for transport with
transport bolts. Transport bolts that are not
removed can damage the drum during operation
of the washer, the appliance will vibrate, and it
will be much noisier during spin cycles if the
transport bolts are not removed before use. Be
sure to remove all 4 transport bolts completely
before first use. Keep the transport bolts. If a
pedestal was purchased with the appliance, it
must be installed first, prior to removing the
transport bolts. Please consult the pedestal
installation instructions.
In order to prevent transport damage during later
transport, be sure to re-install the bolts before
transport.
1. Undo the four transport bolts A by the wrench
(supplied) and remove them.
2. Remove the four spacer tubes B. During the
removal of the bolts occasionally spacer tubes
fall inside the machine, these can be remove by
tilting the machine forward and recovering them
from the floor or inside the base of the machine.
3. Cover the open transport bolt holes with the four
cover caps C which will find in the plastic bag
containing the accessories.
Keep all the parts in safe place: you will need them
again if the washer needs to be moved to another
location.
NOTE
Transport the washer for the prevention of
breakage as below:
- The transport bolts are reinstalled.
- The power cord is secured to the back of the
washer.
Choosing the right location
● Locations requirement
- The machine should be installed on the solid and
flat floor, never put the machine on the soft
carpet or on the wood floor. Do not install the
machine on the homemade plinth, if the
installation location cannot be changed, the
plinth must be improved as required, such as
enlarge the size, secure with brackets. Never put
the machine on the separate brackets. It is
possible the machine moves a little by the factors
of overloading, situation of the plinth (wet) and
so on, so it will on risk the machine falls down
from the plinth after working for a period of
time.
- Keep the environment dry and vented.
- The appliance must be installed and operated in
a room with the drain
- Never put small appliance, such as microwave
oven; and/or jar cooker, on the machine.
- Keep the machine away from the flaming
equipment, such as candle; cooking stove;
liquefied gas container etc.
- Never put the pressure containers on the
machine.
- Never put the machine over the opening of an
uncovered drainage.
● Clearance requirement
- Install the appliance with easy access to the
power plug and socket.
- Install the appliance where there is enough space
around it.
(a) 3cm or more
above
(b) 5cm or more
behind
(c) 5cm or more on
the left side
(d) 5cm or more on
the right side
(e) 70cm or more
CAUTION: Do not let metallic portions of the
appliance come into contact with metal sinks or
other appliances.
Installation
9
Leveling the Appliance
Importance of leveling the appliance
The appliance uses high spin speeds to remove
water at the end of the wash cycle. It is important
that the appliance is level and that the appliance
feet press with equal pressure against the floor. This
will help assure the quietest, most vibration-free
use of the appliance.
Follow these steps:
1. Install the appliance on a level and solid surfaces.
Preferably in a corner of a room.
2. If the floor is uneven (or out of level), adjust the
appliance feet as required to level the appliance.
Do not place anything under the appliance feet
to help level the appliance.
3. Extend the appliance feet no more than is
necessary. The more the feet are extended, the
more vibration the appliance will experience.
Start with the appliance feet turned all the way in
and adjust each foot as necessary.
4. Use a bubble level (no supplied) to check the top
of the appliance to make sure it is level side to
side and front to rear.
5. Press down on each corner of the appliance top
to make sure the appliance doesn’t “wobble”.
There should be no “give” or movement. All the
appliance feet should press equally against the
floor. This is just as important as the appliance
being level to prevent vibration.
6. When the appliance is level and does not wobble,
lock the appliance feet in place by tightening the
locknuts against the washer bottom. Be sure to
do this without changing the height of the foot
(hold the foot while tightening the locknut)
Procedure for adjusting the appliance feet:
1. After determining which the appliance feet need
to be extended, have someone lift up on the
appliance slightly to take pressure off the foot to
be adjusted.
2. Turn the appliance foot to extend it downward as
far as necessary to raise the corner of the
appliance the correct amount to level the
appliance.
3. When the height of the foot is correct, use the
wrench (supplied) to tighten the locknut against
the appliance bottom to lock the foot in place.
Installation
10
Connection the water supplies and
electricity
Connecting the water inlet hose
1. Connect one end of the water inlet hose to a cold
water tap and tighten by hand (see figure). Before
performing the connection, allow the water to run
freely until it is perfectly clear.
2. Connect the other end of the water inlet hose to
the water inlet valve on the rear of the appliance
and tighten by hand.
3. Turn on the tap slowly and make sure there are
no leaks.
Do not twist, squash, modify or cut the hose.
Tighten the end of the hose firmly by hand.
The sup pl y wa te r pres sure mu st be in the
0.03—1.0MPa range. If the water pressure exceeds
this value, please fit a pressure reducing valve.
If the hose is not long enough, contact a
specialized shop or an authorized technician.
Never use second-hand water inlet hose.
Use the new water inlet hose supplied with the
appliance
Connecting the drain hose
Height of drain point
Height difference between the floor and drainage
point: min. 60cm(24 in.) and max. 100cm(39 in.).
Types of drainage hookups
■ Standpipe
Attach the drain hose to the elbow
Position the elbow on the drain hose 4" (100mm)
from end of the hose as shown. Insert this section
of the drain hose into the drain pipe, If the hose is
pushed down too far, this may cause the washer to
self-syphon ie. continuously empty as it is filling.
Secure the elbow and hose with a cable tie to keep
the hose from coming out of the drain pipe during
use.
Installation
11
■ Sink siphon
Secure the drain hose to the sink siphon using a
Ǿ
0.9-1.6 in.(20-44mm) hose clip (available from a
hardware store).
■ Wash Basin
WARNING
SCALDING
When washing at high temperatures, there is a risk
of scalding if you touch hot suds, e.g. when
pumping out hot suds into a wash basin.
Do not reach into the hot suds.
Notice: Appliance damage/ damage to textiles
If the end of the drain hose touches the discharged
water (water drained from washer), it (the
discharged water) can be sucked back into the
washer and may damage the appliance or textiles.
Make sure that:
There is no stopper in the sink drain.
The end of the drain hose does touch the
discharge water.
The sink drain is free flowing and not partially
clogged.
Attach the drain hose securely to the wash basin.
Do not twist, pull out or bend the drain hose.
Secure the drain hose with the cable tie to the
drain pipe, wash basin, etc., so the hose does not
pull out from the force of the water.
We advise against the use of drain hose
extensions; in case of absolute need, the extension
must have the same diameter as the original hose
and must not exceed 250cms in length.
Installation
12
Electric connection
Before plugging the washer into the mains socket,
make sure that:
The socket is earthed and in compliance with the
applicable law.
The socket is able to sustain the appliance’s
maximum power load indicated on the Technical
Date Plate fixed on the machine.
The supply voltage is included within the values
indicated on the Technical Date Plate fixed on the
washer.
When heating, the maximum current of the
washer is 10A, so please make sure that the
power supply system (voltage, current and the
cable) is applicable to the load of the applied
appliance.
The socket is compatible with the washer’s plug.
If this is not the case, replace the socket or the
plug by a qualified electrician.
WARNING----THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
Replace the supply cable:
If the supply cord is damaged, it must be replaced
with an identical one by the manufacturer, its
service agent or similarly qualified persons in order
to avoid a hazard – risk of electric shock.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Disposing of the appliance:
When disposing of the washer please remove the
plug by cutting the mains cable as close as possible
to the plug body and dispose of the plug as
described above.
The appliance is not intended to be operated by
means of an external switching device, Such as a
timer, or separate remote controlled system.
When the appliance is installed, the mains socket
must be within easy reach.
Do not use extension cables, multiple sockets or
adapters.
To remove the plug from the socket, grasp the
plug firmly and pull it out. Do not pull at the cable.
The electrical components must not be accessible
to the user after installation.
Do not connect the machine to electrical outlets
while your hands are wet or damp.
Do not operate this appliance when you are wet or
barefoot.
Do not operate this appliance if it has a damaged
power cable or plug, if it is not working properly, or
if it has been damaged or dropped.
WARNING! The company denies all liability if and
when these norms are not respected.
Technical date
Model
WFL100PLSW
WFL100SG1
WFL100SW
Rated washing capacity
(kg)
10.0
Rated voltage
220-240V
～
Rated frequency
50Hz
Rated power (W)
2000
Washing noise level (dB)
62
Spinning noise level (dB)
76
Spin speed (rpm)
1400
Water pressure (MPa)
0.03
～
1.0
Degree of waterproof
IPX4
Net weight (kg)
75
Outer dimension
(WxDxH mm)
600 X 636 X 847
Description of the appliance
13
Control panel
A---WASH CYCLE SELECTOR knob: Used to set the
desired wash cycle (see “Table of wash cycles”).
OFF position : Turn the wash cycle selector
knob to switch the machine off while the light under
the symbol “ “ is lit. If the machine is switched
off during a wash cycle, this wash cycle will be
cancelled.
B---STEAM button: press to select the steam
treatment function, the washer will process the
steam treatment function after the final spin
cycle. Some programs cannot select the steam
treatment function.
For a detailed description, see→ Various cycles and
functions.
C---TEMP. button: Press to change the water
temperature for the current cycle, with the changed
temperature value appears on digital display.
DELAY END button: Long press temp to set 3 second。
For a detailed description, see→ Various cycles and
functions.
D---SPEED button: Press to change the spinning
speed for the current cycle, with the changed
spinning speed value appears on digital display.
CHILD LOCK function : When the cycle is
running, if you want to activate the control panel
lock, please press and hold the SPEED button for
approximately 3 seconds.
For a detailed description, see→ Various cycles and
functions.
Cancelling the buzzer:
Press and hold the SPEED button and M-Smart
button together at the same time for at least 3
seconds, you can turn off the buzzer that sounds
during the washing cycle running.
For a detailed description, see→ Various cycles and
functions.
E---RINSE button: Press to change the rinse
count for the current cycle, the changed rinse count
appears on digital display.
F---Confirm Start button:After selecting the program,
press the ^ƚĂƌƚWĂƵƐĞ button and press the
ŽŶĨŝƌŵ^ƚĂƌƚ button within 60 seconds to start the
machine.
G---M-Smart button: Press the smart wash button to
enter the Smart wash cycle, the M-Smart washing
light will turn on,and enter different washing modes
according to different loads;
H---START/PAUSE button: Long press the button
to start or pause a wash cycle.
Add clothes during the program is running:
Once the cycle has begun, if you want to pause the
wash cycle, please long press the button again. If
the DOOR LOCK symbol is not illuminated, the
door may be opened, you can add or take out
laundry.
To start the wash cycle from the point at which it
was interrupted, press the button again.
For a detailed description, see→ Various cycles and
functions.
I---STAINS button: Press to selecting the type of dirt
so as to optimally adjust the cycle for removing the
stains. There are eight types of dirt can be selected.
For a detailed description, see→ Various cycles and
functions.
Preparing and sorting the laundry
14
M---Display
1---Temperature indicator
When a wash cycle is selected, the default
temperature value of this program will appear on
the digital display, with the temperature indicator
light is lit.
You can change the temperature value by pressing
the TEMP. button. If “
－－
“ be shown on the digital
display, it indicated the appliance using only cold
water without utilized the heater in this program.
2---SPINNING SPEED indicator
When a wash cycle is selected, the default
spinning speed value of this program will appear on
the digital display, with the spinning speed indicator
light is lit.
You can change the spinning speed value by
pressing the SPEED button. If “
－－
“ be shown on
the digital display, it indicate the washer does not
spin after the final drain process in this program.
3---DOOR LOCK indicator
The lit indicator light indicates that the
door is locked. To prevent any damage,
wait until the indicator light turns off
before opening the door.
To open the door while a cycle is in progress, press
the START/PAUSE button, if the DOOR LOCK
symbol is switched off the door may be opened.
4---CHILD LOCK indicator
The lit indicator light indicates the CHILD
LOCK function is activated, the control
panel is locked.
5---DELAY END indicator
The lit indicator light indicates the DELAY
END function is activated. The countdown
to the end of the selected wash cycle will appear on
the digital display.
6---M-Smart indicator
The lit indicator light indicates the
M-Smart wash program is selected. There
are three ways to set the M-Smart wash program.
7---RINSE COUNT indicator
When the indicator light lit, you can
select the rinse count, the selected rinse count will
appear on the digital display.
8---STAIN TYPE indicator
The STAIN TYPE symbol lit indicates the type of dirt
has been selected, the appliance will optimally
adjust the cycle for removing the stains.
9---DIGITAL DISPLAY
1) Remaining time of
the wash cycle
2) Delay end time
3) Temperature
4) Spin speed
5) Rinse count
6) DIY time
7) Fault code
10------Confirm Start indicator
After the Confirm Start button operation
takes effect, the program starts operating,
with the "√" indicator on and the door locked.
The display is useful when programming the machine and provides a great deal of information.
Preparing and sorting the laundry
15
Preparing the laundry
Notice: Damage to the washer/fabric
Foreign objects (e.g. coins, paper-clips, needles,
nails) may damage the laundry or components in
the appliance.
Therefore, note the following tips when preparing
your laundry:
Remove any loose
items or metal objects,
such as safety pins,
paper clips, etc. from
the laundry.
Brush sand, coins, etc. out of pocket and cuffs.
Close zips and button
up cushion covers,
duvet covers, etc.
Remove curtain runners, or secure them in a net
bag.
Particularly delicate items; such as tights or lace
curtains, or smaller
items, such as tiny
socks or handkerchiefs,
should only be
washed in a net bag or
pillow case.
Some items are best
turned inside out.
These included
knitwear, trousers,
T-shirts and
sweatshirts.
Make sure that the wire-cup bras are machine
washable.
! Make sure that wire-cup bras in a pillow case
which can be securely closed with a zip or button.
If the wire works itself out of the cup it may fall
through the holes of the drum and cause
extensive damage.
Sorting the laundry according to
colour and degree of soiling
Sort laundry items according to color, degree of
soiling and recommended wash temperature range.
Items of clothing can become discoloured.
Never wash new muti-coloured items together
with other items.
Wash white items separately from colored items.
Otherwise, white items may tend to become
grey.
Degree of soiling
Light soiling
No visible soiling or stains, but may have
absorbed some odor. This could include light
weight summer clothes such as T-shirts, shirts, or
blouses worn only once. Also to freshen bed
linen or guest towels
Normal soiling
Visible soiling and/or a few light stains. This could
include clothing such as T-shirts, shirts, or
blouses that nave been sweated in or worn
several times. Also tea towels, hand towels or
bed linen used for up to one week or more.
Curtains without stains that have not been
washed for up to a half year.
Heavy soiling
Visible soiling and stains. This could include
kitchen towels, fabric napkins, baby bibs,
children’s outer clothing or football jerseys and
shirts stained with grass or dirt. It could also
include working clothes such as overalls and
jeans and other clothing worn for outside work
and activities.
Preparing and sorting the laundry
16
Sorting laundry according to their care label specifications
The symbols on labels of your garments will help you in choosing the suitable wash program, the right
temperature, wash cycles, and ironing methods. Don’t forget to give a glance to these useful indications!
Various cycles and functions
17
Table of wash cycle
Wash cycle
Temp.
℃
(Max)
Max.
Load
(kg)
Description
Kind of detergent
Detergents
softe
ner
Universal
Special
Cotton
60
10
For daily items of cotton, linen and
cotton blends
L / P
---
O
Allergy care
85
3
For clothes that need to remove
mites and allergens.
L / P
---
O
Mix
60
10
For washing lightly to normally
soiled mixed load of cotton and
synthetic fabrics, white and colored
items together
L / P
---
O
Wool
40
1
For machine washable wool and
wool blend clothes
---
L / P
O
Baby care
85
5
A cycle designed for dirt typical of
children’s garments in that it
effectively removes any traces of
residual detergent
L / P
L
O
Shirts
60
3
For shirts and women’s blouses
L / P
L
O
Underwear
60
5
For underwear.
L / P
L
O
Bedding
60
6
For large items such as blankets,
curtains and bedspreads
L / P
---
O
Quick wash
40
1
For small amount or lightly soiled
garments that you want to finish
washing quickly
L / P
---
O
Sanitize
85
3
For clothes needing sterilization
and decontamination
L / P
---
O
Cold Wash
30
2
For small amount of clothes that
are easy to fade , the washer using
only cold water without utilized the
washer’s heater in this program
L / P
---
O
Night Wash
60
10
A cycle used in the quiet of the
night, the quieter sound does not
affect user’s sleep
L / P
---
O
Delicate
40
3
For underwear and machine
washable silk clothes
L / P
---
O
Rinse +Spin
---
10
Combines a rinse and spin for loads
requiring an addational rinse cycle.
Also use for loads that require
rinsing only
---
---
O
Spin
---
10
This cycle uses a spin to shorten
drying times for heavy fabrics or
special-care items washed by hand
---
---
---
Drum clean
85
---
Clean the drum by removing dirt
and bacteria from the drum. Make
sure the drum is empty
---
---
---
M-Smart
40
5
Special cycle which can be started
simply by pressing the M-Smart
button
L / P
---
O
L=gel-/liquid detergent P=Powder detergent O=Optional ---=No
If using liquid detergent, it is not recommended to activate the time delay.
Please follow the dosage recommendation on the powder or liquid detergent package.
We recommend by using: Laundry powder 20
℃
to 80
℃
Wool detergent 20
℃
to 40
℃
For energy efficiency program : Cotton + 60 ℃+1400rpm
Various cycles and functions
18
Various cycles
Special wash cycles
Baby care: a cycle designed for dirt typical of
children’s garments in that it effectively removes
any traces of residual detergent.
Wool: a cycle designed for wool fabrics.
● Before washing, please confirm that the clothes
have the washing label of "machine washable".
● After the procedure is completed, please take out
the clothes quickly, shape and dry them to avoid
deformation caused by being placed in the drum for
too long.
● To prevent clothes from being damaged, the
water temperature should not exceed 40°C .
● For best results and to reduce the damage of
clothes, Please use special detergent for wool and
do not exceed 1.0 kg of laundry.
Aer pressing the "Start/Pause" buon, “√”
indicator starts flashing. Next pressing the
"ConfirmStart" buon within 60 seconds,
the "√" indicator on and the machine starts.
If it exceeds 60s, or the program is adjusted
or the door is opened before pressing
"ConfirmStart", the startup fails and "√"
indicator exnguished; .you need to press
Start/Pause and ConfirmStart buons again
to start the operaon.
During operaon,you can pause a program by
pressing Start/Pause buon without further
confirmaon；01.when starng the program
again, you need to press Start/Pause buon
first and then ConfirmStart buon to start
operaon.
Specificaon for ConfirmStart Buon
Various cycles and functions
19
Various functions
Delay end
Long press temp to set 3 second the program end
(Delay end) time in one hour increments to a
maximum of 24 h (hours). After selecting the
desired washing program but before pressing the
START/PAUSE button, press the DELAY END
button until the desired time is displayed, e.g. 8h,
with the DELAY END indicator light lit.
NOTICE: The cycle duration is included in the set
Delay End time.
Here is an example of a 1hr: 30 min cycle time and
an 8 h Delay end time.
8 h is displayed and count down (approximately 6 h:
30 min) until the washing cycle begins (at 1hr: 30
min) then the cycle duration 1: 30 is displayed and
began. Total time approximately is 8 hours.
The way to cancel Delay End function:
Turn the wash cycle selector knob to reset the
wash cycle. The DELAY END indicator light
goes out.
NOTICE:
Delay End function cannot be set in some wash
cycle.
The actual end time of the wash cycle may be
different from the set Delay End time depending
on the water supply pressure, drainage, clothing
type, water temperature and other conditions.
Steam treatment
Steam treatment can reduce the wrinkle of
clothes, make the clothes reach the ideal
humidity level, reach the most relaxed state, and
make ironing easier.
Steam treatment can get rid of the peculiar smell
on clothes
Stains removal
This option allows for selecting the type of dirt so as
to optimally adjust the cycle for removing the stains,
there are eight types of stains to choose from:
Oils , Food
based
Milk
Juice
Red wine
Pigment
Mud
Blood
Grass
The appliance adjusts the average washing
temperature, drum movement and soaking time to
the specific type of stain. Hot or cold water, gentle
or intensive washing and long or short soaking
ensure that the wash cycle sequences specially
adapted to each type of stain. Selecting this option
make sure that stains are treated in the best
possible way.
NOTICE: Pressing and holding the STAINS button
automatically runs through the set type of stains.
The wash cycle duration varies according to the type
of selected dirt type.
Cancelling the buzzer
Press and hold the SPEED button and M-Smart
button together at the same time for at least 3
seconds, you can turn off the buzzer that sounds
during the washing cycle running.
To activate the buzzer setting
Do the same operation as you did for cancelling. The
buzzer setting is activated after one beep.
Various cycles and functions
20
Child lock
1. Setting the Child lock function can avoid
children's mis-operation and external interference
to the washing procedure.
2. During operation, long press the SPEED button
for 3 seconds to set or cancel the Child lock
function.
3. After the Child lock function is set, the Child lock
indicator light is lit, the door cannot be opened,
the control panel is locked, all buttons on control
panel do not respond, and wash cycle selector knob
on control panel (except the Linear mark on the
wash cycle selector knob under the symbol “ “)
do not respond too. You can only turn off the
machine by turn the wash cycle selector knob, when
the Linear mark on the wash cycle selector knob
under the symbol “ “, the machine will be turned
off and stop running. If the machine is turn off, the
Child lock function will been cancelled.
4. After the Child lock function is set, you can turn
off the machine by turning the wash cycle selector
knob. When the machine is turned on again, the
machine directly run the program before turning off
the machine.
Add clothes during the program is running
When the program is running, long press the
START/PAUSE button to pause the machine, if
the DOOR LOCK indicator light is lit, the door
may be opened, you can add or take out laundry.
After the operation is completed, close the door,
long press the START/PAUSE button again, and
the machine continues to run from the point at
which it was interrupted,.
NOTICE:
If the water level or water temperature in the drum
is too high, the door lock indicator light is lit,
the door cannot be opened and cannot add or take
out clothes during the program is running.
Load balancing system
The appliance has an automatic detection system
for eccentric load. In the process of spinning, if the
clothes are unevenly distributed, the appliance will
level and adjust the clothes until the clothes are
evenly distributed before spinning. If the clothes
cannot be evenly distributed within the specified
time, the appliance will not spin to avoid severe
vibration of the machine. At this time, you need to
check whether the clothes are knotted or entangled,
and select the "Spin" program after reorganizing the
clothes. When washing less clothes, such as a pair
of jeans, a sweater, a bath towel, etc., the machine
may not complete the spinning process due to
balance protection. Please wash the large and small
clothes together as much as possible to make the
clothes easier to release evenly and complete the
spinning process smoothly.
NOTICE:
Due to the different types and materials of the
laundry, the automatic adjustment and balance
system of the appliance may level and adjust the
clothes for many times to prolong the spinning time.
This is a normal phenomenon, not a machine
failure.
Downlight
● Downlight is always on during program or
function setting.
● When the program is suspended, the downlight
can be lit by opening the machine door.
● When the program is running, the downlight will
automatically light up with the change of washing
stage.
● Touching any button other than the power button
can also illuminate the downlight.
How to use the appliance
21
Before loading your first load of
laundry
Your new appliance was tested before leaving the
factory. This process involves running various wash
cycles. As a result, a small amount of water may
remain in the tub and drainage system. Run a Drum
Clean cycle with no laundry and no detergent to
clean the system before your first load of laundry.
Daily use
Preparing the laundry
EMPTY POCKETS
Coins, paper clips, etc. could damage the load
and the washing machine components.
Tissues will break down during the wash cycle
and the fragments will have to be subsequently
removed by hand.
CLOSE ALL ZIPPERS, BUTTONS, AND HOOKS. TIE
ALL RIBBONS OR BELTS
Insert the smaller garments (e.g. nylon hosiery,
belts, etc.) and garments with hooks (e.g.
braziers) into a fabric bag or a pillowcase with
zipper. Remove any rings from curtains, or else
place the curtains inside a fabric bag together
with the rings.
FABRIC TYPE/SYMBOL ON THE WASH LABEL
Cottons, mixed fibres, easy care/synthetics, wool,
hand wash items.
Color
Separate colored and white items. Wash new
colored articles separate.
Size
Wash items of different sizes in the same wash
load, to improve washing efficiency and
distribution of the articles in the drum.
Delicates
Wash delicate items separately; they require
gentle treatment.
How to use the appliance
1. Load laundry
Open the door and load the laundry. Load the
articles one at a time loosely into the drum,
without overfilling. Observe the load sizes given
in the “Table of wash cycle”, Overloading the
machine will result in unsatisfactory washing
results and creased laundry.
2. Close door
Make sure that no laundry gets stuck between
door glass and rubber seal. Close the door so that
you can hear it click shut.
3. Open water tap
Make sure that the appliance is connected to the
water mains. Open the water tap.
4. Set the desired program
Select the required program with WASH CYCLE
SELECTOR knob. The duration of the wash cycle is
shown on the display. The washing machine
automatically displays the default temperature
and spin speed settings possible for the selected
program. Adjust the temperature and/or spin
speed setting if needed with the relative buttons.
Change temperature, if needed
Press the TEMP. button to progressively lower
the temperature setting until cold wash has been
set (“－－“will be shown on the digital display).
Pressing the button again sets the highest
possible setting.
Change spin speed, if needed
Press the SPEED button to progressively decrease
the spin speed until the spin cycle is turned off
(“ － － “ will be shown on the digital display).
Pressing the button again sets the highest
possible setting.
Select options, if needed
Press the button(s) to select the option; the
corresponding option indicator light is on.
Press the button(s) again to cancel the option,
the corresponding option indicator light goes out.
How to use the appliance
22
!If the selected option is incompatible with the
program set, the incompatibility will be signaled by
a buzzer and the corresponding option indicator
light will flash.
!If the selected option is incompatible with another
previously set option, only the most recent
selection will remain active.
5. Add detergent
Pull out the detergent dispenser and add
detergent (and additives/softener) into the
relative compartments as described below.
Compartment 1:
Powder washing
detergent
Compartment 2:
Liquid washing
detergent
The liquid detergent
must not exceed the
“MAX” level.
Compartment 3:
Additives (Softener. etc.) The fabric softener must
not exceed the “MAX” level.
Observe the dosing recommendations on the
detergent pack.
Correct dosing of detergent/additives is important,
because:
It optimizes the cleaning result.
It avoids irritating residues of surplus detergent
in your laundry.
It saves money by avoiding waste of surplus
detergent.
It protects the washer by avoiding calcification of
components.
It respects the environment by avoiding
unnecessary environmental burden.
! Do not use hand washing detergents because
these create too much foam.
! Use powder detergent for white cotton garments,
for pre-washing, and for washing at temperatures
over 60℃.
! Follow the instructions given on the detergent
packing.
6. Delaying the end of a program
To set a program to end at a later time, see the
section “Control panel / DELAY END”.
7. Start program
Press the START/PAUSE button. The relative
indicator light is lit, the door locks and the DOOR
LOCK indicator light is lit.
To avoid overflow, do not open the detergent
dispenser during a running program anymore.
The remaining program duration can vary. Factors
like unbalance in the wash load, or foam
formation, can have an effect on the program
duration.
8. Change the settings of a running program, if
needed
You can still change the settings while a program
is running. The changes will be applied, provided
the respective program phase has no finished
yet.
To change the settings of a running program:
Press START/PAUSE button put the running
program on pause.
Change your settings.
Press START/PAUSE button again to continue
the program.
If you have changed the program, do not add
detergent for the new program.
To prevent that a running program is changed by
accident (for instance by children), use the CHILD
LOCK function (see section “Control panel /
SPEED”).
How to use the appliance
23
Pause a running program and open the door, if
needed
Press START/PAUSE button to pause a running
program.
If the water level and/or temperature in the drum
are/is not high, the DOOR LOCK indicator light
turns off. You can open the door, for example to add
more laundry, or to remove laundry which was
loaded by mistake. Press START/PAUSE button
again to proceed with the program.
9. Cancelling a running program, if needed
Turn the wash cycle selector knob to switch the
machine off while the light under the symbol
“ “ is lit.
If the water level and/or temperature are/is low
enough, the door is unlocked and can be opened.
The door remains locked if there is higher water
level in the drum. To unlock the door, firstly turn
the wash cycle selector knob to select the Spin
program , then turn the spin option off by
pressing the SPEED button to set the spin speed
to “－－” shown on the digital display.
Press START/PAUSE button to run Spin
program. The water is pumped out from the
drum during the cycle. The door unlocks at the
end of the program.
10. Switch off the appliance after program End
At the end of the cycle, the message “End” is
shown on the digital display.
The door can only be opened when the DOOR
LOCK indicator light goes out.
Check that the DOOR LOCK indicator light is
off, then open the door and take out the laundry.
Turn the wash cycle selector knob to switch the
machine off while the light under the symbol
“ “ goes out.
Leave the door ajar to let the interior of the
appliance to dry.
Care and maintenance
24
Your appliance is designed to give you years of
service. Observe the following instructions to
maintain and protect your appliance and keep it in
top operating condition.
WARNING
RISK OF ELECTRIC SHOCK HAZARD
To avoid risk of electric shock always disconnect
the appliance from the power outlet prior to
cleaning.
Never clean the appliance with a pressure
washer.
Cutting off the water and electricity
supplies
Turn off the water tap after every wash cycle.
This will limit wear on the hydraulic system inside
the appliance and help to prevent leaks.
Unplug the appliance when cleaning it and
during all maintenance work.
Cleaning the appliance’s exterior
WARNING
RISK OF EXPLOSION
To avoid risk of explosion never clean the appliance
with flammable solvents.
Clean the appliance’s exterior surface when
required as follows:
- Use hot soapy water or a mild (non-abrasive)
cleaning agent.
- Rub the exterior surface of the appliance dry with
a soft towel.
- Remove residue immediately.
- Do not use high pressure spray.
Cleaning the drum
Metallic debris left in the drum can product rust
spots on the drum. Never use steel wool to try to
remove these. Use a chlorine-free cleaning agent
and follow the manufacturer’s instructions.
Descaling the appliance
Provided that you use correct amounts of detergent
with you wash loads, descaling is not necessary. If
descaling the appliance drum does become
necessary, please follow the descaling product
manufacturer’s instructions.
Small amounts of descaling agent can be used to
remove white spots on the washer drum caused by
lime or mineral deposits or small amounts of rust
caused by metal objects left in the drum.
NOTICE: Descaling agents contain acids which may
attack parts of the appliance and may discolor the
laundry.
Caring for the door and drum of your
appliance
Always leave the porthole door ajar in order to
prevent unpleasant odours from forming.
Care and maintenance
25
Checking the water inlet hose
Check the water inlet hose at least once a year. If
there are any cracks, it should be replaced
immediately, during the wash cycle, water pressure
is very strong and a cracked water inlet hose could
easily spilt open.
Never use second-hand water inlet hose.
Cleaning the detergent dispenser
If there is a buildup of residual detergent or
additives, or if the softener compartment is not
rinsed out well enough, it may be helpful to clean
the dispenser.
1. Open the detergent dispenser tray fully. Press
down on the drawer catch (1) and pull the the
tray (2) from the appliance housing.
2. Remove the liquid detergent cover (3) by
grasping it and pulling it upwards from the
detergent dispenser tray.
3. Clean the liquid detergent cover and the
detergent dispenser tray by holding it under
runing water. Lightly wipe away any remaining
detergent residue.
4. Attach the liquid detergent cover and slide the
detergent dispenser tray back in place and close
the tray securely.
Tip: Do not operate the appliance without the
detergent dispenser tray in place. Always keep the
tray completely closed.
Cleaning the mesh filter in the water inlet
hose and the water inlet valve
1. Close water tap and unscrew the water inlet
hose.
2. Clean the mesh filter at the hose’s end carefully
with a fine brush.
3. Now unscrew the water inlet hose on the back of
the appliance by hand. Pull out the mesh filter
from the water inlet valve on the back of the
appliance with pliers and carefully clean it.
4. Insert the mesh filter again. Connect the water
inlet hose to the water tap and the appliance
again. Do not use a tool to connect the inlet hose.
Open the water tap and check that all
connections are tight.
Care and maintenance
26
Cleaning the drain pump
WARNING
RISK OF SCALDING
Risk of hot water injury to skin!
You are responsible for ensuring all safety
precautions are followed when draining water from
the appliance and/or manually opening the
appliance door.
It may be necessary to clean the appliance drain
pump if the appliance fails to drain (sound of the
water being pumped from the appliance cannot be
heard when the appliance should be draining and
other nearby drains, such as a sink, are draining
properly).
The appliance pump can become blocked by loose
debris (a good reason to check the drum and
remove any visible debris after each load). Fabrics
that give off large amounts of fluff may also cause
blockage.
To access the appliance drain pump, the service
cover must first be opened (see steps below). With
the service cover opened, proceed as follows:
1. If the appliance has not been drained, try to
drain it now. Firstly turn the wash cycle selector
knob to select the Spin program, press the SPEED
button to set the Spin program off ( “
－ －
”
shown on the digital display), then press the
START/PAUSE button. Wait a few moments
to let the pump drain the water from the drum. If
the pump is totally blocked, the water will be
unable to drain and the cycle will end.
2. Shut off the tap so that no more water flows in
and has to be drained. Switch the appliance off.
Unplug the power plug.
3. Open the drain filter cover.
4. Use the pull-out drain hose located in the pump
access opening to drain the remaining water into
a suitable container (up to 5.3U.S.gallon/20 liters
of water may be drained). Pull the sealing cap
from the hose and lay the hose over the side of
the container and allow the water to finish
draining from the drum. When finished, replace
the sealing cap into the end of the hose and
restore the hose to its storage location.
5. Turn the pump cover counterclockwise to remove
it. A small amount of residual water may flow out
when the cover is removed. Clean the interior of
the pump hosing, removing any debris or foreign
objects. Check to be sure the impeller where at
the back of the pump housing can now turn
freely. Remove any lint, debris or detergent
residue from the threads of the pump cover and
the pump cover housing. Reinstall the pump
cover by screwing tightly into position. Handle
must be vertically.
6. Close the drain filter cover. Wipe up any spilled
water.
Troubleshooting
27
Your appliance could occasionally fail to work. Before contacting the service center, make sure that the problem
cannot be solved easily using the following list.
Problem
Possible cause / solutions
There are color spots and
oil stains in the drum
The appliance requires a service wash. Run a “Drum Clean” wash cycle with
no detergent and no laundry.
The machine smells
Due to the use of rubber parts, the machine will have rubber smell at the
beginning of use, but the rubber smell will gradually disappear during use.
The door cannot be opened
The safety protection function is in operation, and the water temperature
and/or water level are/is too high.
Whether the program has ended normally and whether there is power
failure.
Is the child lock function activated? Turn off the child lock function.
Whether to select the delay end function? Turn off the delay end function.
The machine leaks from the
dispenser
The dispenser drawer is blocked with detergent and requires cleaning.
The water pressure is too high and requires turning down – turn down the
tap on the water supply pipe slightly and try again.
The appliance is tilting forwards – It must be level when in its final position.
The machine leaks (other
than dispenser)
The water inlet hose is loose, check both the cabinet and tap ends .
The inlet hose is tight but still leaks, if so replace the rubber washers, or the
water inlet hose is missing the rubber washer.
The drain hose is not fixed in properly.
In case of water leakage inside the machine, please turn off the power
supply and contact the after-sales department for maintenance
The machine does not
swtich on
The appliance is not plugged into the socket fully, or not enough to make
contact.
There is not power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not
start
The door is not closed properly.
The POWER button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been turned on to allow water to flow into appliance.
A Delay end function has been set.
The machine does not fill
with water, the detergent
cannot flow into the drum
or “E02” appears in the
display
The water inlet hose is kinked, twisted and bent.
The water inlet hose is not connected to the water supply.
The water pressure is too low.
The water tap has not been turned on to allow water to flow into the
machine.
There is no water supply to the house.
The mesh filter in the water inlet hose and/or water inlet valve are/is
blocked.
The faucet and/or water supply pipe are/is frozen.
The delay end function is selected so that the machine does not enter water
The START/PAUSE button has not been pressed.
There is enough water in the drum already.
Discharge the water when
the program is started
This is not a fault. Please do not open the door to pour the water directly
into the drum before the program runs, otherwise the machine may
discharge the water which has been poured into the drum when the
program is started,
Troubleshooting
28
Problem
Possible cause / solutions
The water level is too low
when the machine is
washing
This is not a fault. The water consumption in wash cycle of this appliance is
relatively little, the water level in wash cycle is lower than other type
washing machine normally.
Make up water during
wash cycle operation
If the water level drops, the machine will make up water automatically.
When the amount of washing clothes is too large, the appliance may make
up water automatically several times during wash cycle operation.
There is too much foam in
drum or the foam overflow
from detergent dispenser
The detergent is not suitable for machine washing (it should display the text
“for washing machines” or “hand and machine wash” or the like).
Too much detergent was used – less detergent is required in soft water.
The high-speed spinning
needs to be repeated many
times
Due to the different types and materials of the laundry, the load balancing
system of the appliance may wobbling and dispersing the clothes for many
times to prolong the spinning time. This is a normal phenomenon, not a
machine failure.
The machine does not spin
The Spin Speed is turn off by pressing the SPEED button to set all spinning
speed value indicator light go out on the display.
The machine vibrates a lot
during the spin cycle
The feet have not been adjusted, enabling the machine to rock.
New Installation – Either the Transit Bolts including the plastic spacer, or the
Polystyrene Packaging have not been removed when installing the machine.
The appliance is trapped between cabinets and/or walls.
The load is in a slight out of balance condition and the appliance is spinning,
but at a lower speed.
The spin effect is not ideal.
When washing less clothes, such as a pair of jeans, a sweater, a bath towel,
etc., the machine may not complete the spinning process due to balance
protection.
If the load is in a slight out of balance condition and the appliance is
spinning, but at a lower speed, not at the default spin speed of the cycle or
the spin speed setting for the cycle.
The machine does not
drain , drains slow or “E03”
appears in the display
The top of the drain hose is too high – It must be fitted at a height between
65 and 100 cm from the floor。
The pump filter is blocked.
The drain hose is kinked , twisted or bended.
The drain hose is blocked or frozen.
The program time stops
counting down before
entering high-speed
spinning process
This is not a fault. The load balancing system of the appliance wobbling and
dispersing the clothes in the drum for a long time to achieve balance and
complete high-speed spinning; In the process of wobbling and dispersing,
the program time stops counting down before the appliance entering
high-speed spinning process.
The program takes too long
Program times will vary due to water pressure, the incoming water
temperature and if the wash load goes out of balance. This will increase the
program times accordingly (see “The high-speed spinning needs to be
repeated many times” ).
The machine is noisy
There will always be some motor, pump and drum noise during spin.
The washing machine touches other objects.
The foreign matters such as hairpins or metal objects fall in drum or tub.
Troubleshooting
29
Problem
Possible cause / solutions
The machine continuously
fills with water and
continually drains away
The top of the drain hose is too low – It must be fitted at a height between
65 and 100 cm from the floor (see “Installation”).
The end of the drain hose has been pushed too far down the standpipe, the
hose elbow should be fitted 4’ (100mm) from the end of the drain hose.
The end of the drain hose is submerged in the discharged water.
The discharged water flows
back into the appliance
If the end of the drain hose touches the discharged water (water drained
from washer), it (the discharged water) can be sucked back into the
appliance and may damage the appliance or textiles.
The local part of the control
panel is heated
This is the slight heating effect of the electronic components on the
computer board on the back of the control panel.
General
Your appliance contains sensors that monitor progress during the wash cycle
(eg: Water level, Temperature, Out of balance loads, Wash time/progress).
Normally, if your appliance successfully completes the cycle, there is unlikely
to be anything wrong!
Troubleshooting
30
In case of the following faults, the fault state will be detected by the microcomputer system, with the buzzer
sounds issued and the following fault codes display in the control panel:
Fault codes
Fault type
Possible cause / solutions
E02
No inlet water
Check whether the faucet is turned on? Whether the water
supply is cut off? Whether mesh filter in the water inlet hose
and the water inlet valve are blocked? and whether the water
inlet hose of the appliance is frozen? Eliminate the above fault
causes. if the fault code still exists, please contact the service
center for repair.
E03
Abnormal water
drainage
Clean the pump filter.
Check whether the drain hose is bent, twisted or blocked?
Eliminate the above fault causes. If the fault code still exists,
please contact the service center for repair.
U4
Door lock malfunction
The door is not closed in place, and the door lock does not work
normally. Close the door again, turn the wash cycle selector
knob to switch the machine off while the light under the symbol
“ “ is lit, and then turn the wash cycle selector knob to select
any wash program and press the START/PAUSE button to
restart the program. Eliminate this fault causes. If the fault code
still exists, please contact the service center for repair.
If the fault code displays and cannot open the door, door lock
may be failure, please contact the service center for repair.
H
The temperature in the
drum is high
Press the START/PAUSE button to suspend the appliance
operation and wait for several minutes. When the temperature
in the drum drops to a safe range and the fault code on the
display is removed, press the START/PAUSE button to
continue the rest of the program. If the fault code still exists,
please contact the service center for repair.
EXX
Other faults
Turn the wash cycle selector knob to switch the machine off
while the light under the symbol “ “ is lit, unplug the power
cord, and contact the service center for repair as soon as
possible.
Note: Be sure to check the fault cause and eliminate the fault before pressing the START/PAUSE button
again. If the fault code is removed, the appliance will continue to run, and if the fault code still exists, please
unplug the power cord and call our customer service center for help as soon as possible.
Remember, you will be charged for a service call for problems caused by incorrect installation, as indicated on
pages 6 to 12.
Not emptying contents from pockets may cause pump or drain hose blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
washable.
