Canon MAXIFY GX7140

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Other Documents
  • IJ Printer Driver for Linux - (English) Download
  • ScanGear MP for Linux - (English) Download

GX7100 series Online Manual

This is the main product document for model MAXIFY GX7140. Additionally, the document applies to other Canon models: GX7140

The file format is pdf, 700 pages, you can download this manual here .

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GX7100 series
Online Manual
English
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Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading Plain Paper / Photo Paper in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading Plain Paper in Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Where to Load Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Loading Documents in the ADF (Auto Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Inserting a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Inserting a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Performing Maintenance Functions from Your Computer (Windows). . . . . . . . . . . . . . . . 92
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
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Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adjusting Print Head Position Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adjusting Print Head Position Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Canon IJ Printer Assistant Tool Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . 107
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Checking Maintenance Cartridge Status on Touch Screen. . . . . . . . . . . . . . . . . . . . . . . 122
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Switching Printer's Connection to Network or Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Network Connection Tips (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Wi-Fi Connection Assistant (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Starting Up Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Performing/Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Canon Wi-Fi Connection Assistant Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Performing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Performing/Changing Wired LAN Connection (Ethernet Cable) SettingsSupported models
only. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Performing/Changing Wi-Fi Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Assigning Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . 153
List of Models Which Does Not Support IPv6 Configuration via USB Connection. . . . . . . . . . . . . . . . 154
Wi-Fi Connection Assistant (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
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Starting Up Wi-Fi Connection Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . 160
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
WEEE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
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Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Security settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Fax settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Power control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Other printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Rearrange home screen icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Administrator password settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
User management settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Reset settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Job management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Registering Favorite Settings (My Presets). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Checking the Total Number of Uses of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Economy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Main Controls (Basic Settings Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
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Basic Settings Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 288
Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 290
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Set Media Type, Quality, etc. (Media/Quality Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Media/Quality Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Set the Layout of Printed Documents (Page Setup Tab). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Page Setup Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Opening Printer Driver's Setup Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Maintenance Tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Canon IJ Status Monitor Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Updating the Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 341
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Printing Photographs Saved on USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
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Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Scanning in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Scanning According to Item Type or Purpose (Scan Utility). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Scan Utility Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Creating/Editing PDF Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390
General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Scanning in macOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Preparing for Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Connecting Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
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Setting Telephone Line Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Setting Sender Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Registering Recipients Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Registering Fax/Telephone Number of Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Registering Recipients in Group Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Changing Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Deleting Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Printing List of Registered Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Registering Recipients Using Speed Dial Utility2 (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Starting Up Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
Speed Dial Utility2 Dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451
Saving Registered Telephone Directory on Printer to Your Computer. . . . . . . . . . . . . . . . . . . . . 453
Registering a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . 454
Changing a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Deleting a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
Changing Sender Information Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Registering/Changing Rejected Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . 460
Registering Telephone Directory Has been Saved on Your Computer to Printer. . . . . . . . . . . . . 461
Registering Recipients Using Speed Dial Utility2 (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Starting Up Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
Speed Dial Utility2 Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
Saving Registered Telephone Directory on Printer to Your Computer. . . . . . . . . . . . . . . . . . . . . 466
Registering a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . 467
Changing a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Deleting a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Changing Sender Information Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Registering/Changing Rejected Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . 473
Registering Telephone Directory Has been Saved on Your Computer to Printer. . . . . . . . . . . . . 474
Sending Faxes Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Sending Faxes by Entering Fax/Telephone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
Resending Faxes (Redialing Busy Number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Setting Items for Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Sending Faxes from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
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Sending a FAX (Fax Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Creating an Address Book (Fax Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Edit or Remove a Recipient from an Address Book (Fax Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
Search for a Recipient in an Address Book (Fax Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
Cannot Send Faxes from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
How to Open the Setting Screen of the Fax Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
General Notes (Fax Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Sending Faxes from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
Sending Faxes Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
General Notes (Fax Transmission Using AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Changing Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514
Memory Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
Other Useful Fax Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518
Document Stored in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
Printing Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Deleting Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523
Saving Document in Printer's Memory to USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525
Forwarding Document in Printer's Memory to Shared Folder on Computer. . . . . . . . . . . . . . . . . 528
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531
Network FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538
Cannot Find Printer on Network (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Wireless Router Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 548
Printer Settings/Smartphone/Tablet Troubles for Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550
Solve Network Troubles with The Printer's Diagnostic Functions. . . . . . . . . . . . . . . . . . . . . . . . . 551
Checking Network Information of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562
Restoring Printer's LAN Settings to Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
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Connecting with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 571
Cannot Print (Scan) from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 576
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
Resolving Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks. . . . . . . . . . . . . 590
Printed in Black and White. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
Printed Surface Is Smudged/Scratched/Ink Blots/Paper Curl/Paper Is Smudged During Automatic 2-
sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 600
Change to Offline (Windows)/Cannot Communicate (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605
ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
Faxing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Problems Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
Cannot Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
Errors Often Occur When Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
Problems Receiving Faxes/Cannot Print a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
Cannot Print a Fax/"Fax received. Saved in memory." Appears. . . . . . . . . . . . . . . . . . . . . . . . . . 617
Telephone Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618
Cannot Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
Telephone Disconnects During a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
Poor Quality Fax Received. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
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Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
Wrong Language Appears in Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
Failed to MP Drivers (Printer Driver) Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB). . . . . 631
Updating MP Drivers (Printer Driver) in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . 633
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635
Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
Repairing Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635
List of Support Codes for Printer Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648
What to Do When Paper Is Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
Removing Jammed Paper inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654
Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
1007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666
1008. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
1070. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
1496. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
1723. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
1724. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673
1725. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674
1726. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
1727. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
Cassette Is Not Installed (1876). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678
2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
2200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
background
3252. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700
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Using Online Manual
Online Manual
Symbols Used in This Document
Trademarks and Licenses
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Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
Icons may vary depending on your product.
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Trademarks and Licenses
Microsoft, Excel, Internet Explorer, Microsoft Edge, Microsoft Store, OneDrive, PowerPoint, Windows
and Windows Vista are trademarks of the Microsoft group of companies.
Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad
Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries.
The Mopria® word mark and the Mopria® Logo are registered and/or unregistered trademarks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
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and Google Analytics are either registered trademarks or trademarks of Google LLC Google Play and
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Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
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Note
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Copyright (c) 2003-2015 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
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SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
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---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----
Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All
rights reserved.
Use is subject to license terms below.
This distribution may include materials developed by third parties.
Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to
endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 5: Sparta, Inc copyright notice (BSD) -----
Copyright (c) 2003-2012, Sparta, Inc
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
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SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of
their contributors may be used to endorse or promote products derived from this software without specific
prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 [email protected]
Author: Bernhard Penz <[email protected]>
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names
may not be used to endorse or promote products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
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MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 8: Apple Inc. copyright notice (BSD) -----
Copyright (c) 2007 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----
Copyright (c) 2009, ScienceLogic, LLC
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
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IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
Copyright 1990-2009 Adobe Systems Incorporated.
All rights reserved.
Copyright 1990-2010 Adobe Systems Incorporated.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Adobe Systems Incorporated nor the names
of its contributors may be used to endorse or promote
products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
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OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES
OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
Written by Joel Sherrill <[email protected]>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
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Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it
will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
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David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which
all encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType
Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
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This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
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-----------
There are two mailing lists related to FreeType:
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties
of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
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- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2014, Kenneth MacKay
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2006, CRYPTOGAMS by <[email protected]> All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain copyright notices, this list of conditions and the following
disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be
used to endorse or promote products derived from this software without specific prior written permission.
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ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the
terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD
OF those given above.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
ISC License
Copyright (c) 2013-2017
Frank Denis <j at pureftpd dot org>
Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH
REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE
OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THIS SOFTWARE.
Copyright (c) 2008 The NetBSD Foundation, Inc.
All rights reserved.
This code is derived from software contributed to The NetBSD Foundation
by Lennart Augustsson ([email protected]) at
Carlstedt Research & Technology.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS
``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
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PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2000 Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
* Neither name of Intel Corporation nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Lua
Copyright © 1994–2014 Lua.org, PUC-Rio.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated
documentation files (the "Software"), to deal in the Software without restriction, including without limitation
the
rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and
to
permit persons to whom the Software is furnished to do so, subject to the following conditions:
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The above copyright notice and this permission notice shall be included in all copies or substantial
portions of
the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN
ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
WITH
THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
LuaSocket
LuaSocket 2.0.2 license
Copyright © 2004-2007 Diego Nehab
Permission is hereby granted, free of charge, to any person obtaining a
copy of this software and associated documentation files (the "Software"),
to deal in the Software without restriction, including without limitation
the rights to use, copy, modify, merge, publish, distribute, sublicense,
and/or sell copies of the Software, and to permit persons to whom the
Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in
all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.
LuneScript
Copyright (c) 2018 ifritJP
Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.
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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
and Clark Cooper
Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated
documentation files (the "Software"), to deal in the Software without restriction, including without limitation
the
rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and
to
permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of
the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN
ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION
WITH
THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2004--2007, Google Inc.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from this software
without
specific prior written permission.
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THIS SOFTWARE IS PROVIDED BY THE AUTHOR ``AS IS'' AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
AUTHOR
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED
AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The certificate files "Amazon Root CA 1", "Amazon Root CA 2", "Amazon Root CA 4" are licensed under a
Creative Commons Attribution-NoDerivatives 4.0 International License.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
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Handling Paper, Originals, Ink Tanks, etc.
Loading Paper
Loading Originals
Inserting a USB Flash Drive
Refilling Ink Tanks
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Loading Paper
Paper Sources
Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
Loading Envelopes in Rear Tray
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Paper Sources
The paper can be loaded in the three paper sources: rear tray (A), cassette 1 (B) and cassette 2 (C).
Rear tray
You can load all supported paper such as plain paper and photo paper on the rear tray.
Supported Media Types
Cassette 1
You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette 1.
Cassette 2
You can load A4, Letter, or Legal-sized plain paper in the cassette 2.
Note
When printing, select the correct page size and media type. If you select the wrong page size or media•
type, the printer may feed paper from the wrong paper source or may not print with the proper print
quality.
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For details on how to load paper in each paper source, see below.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
Loading Envelopes in Rear Tray
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Loading Plain Paper / Photo Paper in Rear Tray
You can load plain paper or photo paper.
You can also load envelopes on the rear tray.
Loading Envelopes in Rear Tray
1. Prepare paper.1.
Align the edges of paper. If paper is curled, flatten it.
Note
Align the edges of paper neatly before loading. Loading paper without aligning the edges may•
cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the•
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in Printed Surface Is Smudged/
Scratched/Ink Blots/Paper Curl/Paper Is Smudged During Automatic 2-sided Printing.
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a•
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2.
Open the rear tray cover (A) and then pull up the paper support (B).
2.
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Note
Load long-length paper without pulling out the paper support. Depending on the weight of the•
paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of
the paper does not rise, such as by holding the part that protrudes from the rear tray.
3.
Slide right paper guide (C) to open both paper guides.
3.
4.
Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
4.
After loading the paper, the paper setting confirmation screen for the rear tray appears on the touch
screen.
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5.
Slide right paper guide to align with both sides of paper stack.
5.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can
cause paper jams.
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Note
Do not load sheets of paper higher than the load limit mark (F).•
6. If page size and media type on touch screen match size and type of paper loaded in rear6.
tray, select Yes.
If not, select Change to change the settings in accordance with the size and type of the loaded paper.
7. Pull out a paper output tray (G).7.
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Note
There are various types of paper, such as paper with a special surface coating for printing photos at•
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper•
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
When printing on long-length paper, support the output paper with your hands or use the printer in a•
place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched.
Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
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Loading Plain Paper in Cassette
You can load plain paper in the cassette.
1. Prepare paper.1.
Align the edges of paper. If paper is curled, flatten it.
Note
Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the•
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in Printed Surface Is Smudged/
Scratched/Ink Blots/Paper Curl/Paper Is Smudged During Automatic 2-sided Printing.
2.
Pull out the cassette (A) from the printer.
2.
3.
Slide paper guides (B) in front and (C) on right to open guides.
3.
4.
Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in
4.
center of cassette.
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Important
Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can•
cause paper jams.
Note
Align the paper stack with the edge of the cassette.•
If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
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To load Legal-sized paper in Cassette 2, pull the resizing tab (G) forward to extend the cassette.•
To load paper sizes other than Legal, use the cassette in its condensed state. To condense the•
cassette, pull the resizing tab (G) forward.
5. Slide front paper guide to align it with paper stack.5.
Align paper guide with where it clicks into place.
6. Slide right paper guide to align it with paper stack.6.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
Note
Do not load sheets of paper higher than the load limit mark (H).
Keep the paper stack height below the tabs (I) of the paper guides.
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7.
Insert cassette into printer.
7.
Push the cassette into the printer until it stops.
After inserting the cassette into the printer, the paper setting confirmation screen for the cassette
appears on the touch screen.
Note
When paper larger than A4 is loaded, the cassette is extended and thus stops in a protruding
position from the printer. Forcefully pushing it in may cause damage to the printer or the cassette.
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8.
If page size on touch screen matches size of paper loaded in cassette, select Yes.
8.
If not, select Change to change the setting in accordance with the size of the loaded paper.
9.
Pull out a paper output tray (J).
9.
Note
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper•
loaded in the cassette matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
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do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
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Loading Envelopes in Rear Tray
You can load envelopes on the rear tray.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.•
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1.
Prepare envelopes.
1.
Press down on all four corners and edges of the envelopes to flatten them.
If the envelopes are curled, hold the opposite corners and gently twist them in the opposite•
direction.
If the corner of the envelope flap is folded, flatten it.•
Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.•
The figures above show a side view of the leading edge of the envelope.
Important
The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2.
Open the rear tray cover (A) and then pull up the paper support (B).
2.
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3.
Slide right paper guide (C) to open both paper guides.
3.
4. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.4.
Up to 10 envelopes can be loaded at once.
After loading the envelopes, the paper setting confirmation screen for the rear tray appears on the touch
screen.
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5. Slide right paper guide to align with both sides of envelopes.5.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note
Do not load envelopes higher than the load limit mark (D).•
6.
If page size and media type shown on touch screen match size and type of envelopes
6.
loaded in rear tray, select Yes.
If not, select Change to change the settings in accordance with the size and type of the loaded
envelopes.
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7.
Pull out a paper output tray (E).
7.
Note
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper•
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
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Loading Originals
Where to Load Originals
Loading Originals on Platen
Loading Documents in the ADF (Auto Document Feeder)
Loading Based on Use
Supported Originals
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Where to Load Originals
The printer has two positions to load originals: platen and ADF (Auto Document Feeder).
Select the position to load the original according to the size, type, or usage.
Note
For details on the supported originals, see below.•
Supported Originals
Loading Documents, Photos, or Book on Platen
Loading Two or More Sheets of Document of the Same Size and
Thickness in the ADF
You can also load a sheet of document in the ADF.
Note
To scan the original at optimum quality, load it on the platen.•
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Loading Originals on Platen
1. Open the document cover (A).1.
2. Load original WITH SIDE TO SCAN FACING DOWN on platen.2.
Loading Based on Use
Supported Originals
Important
Be sure to observe the following when loading the original on the platen.
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
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Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
3. Close the document cover gently.3.
Important
After loading the original on the platen, be sure to close the document cover before starting to copy or•
scan.
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Loading Documents in the ADF (Auto Document Feeder)
Load A4, B5, A5, letter-size originals in the ADF (Auto Document Feeder).
Important
Be careful not to let anything get inside the document output slot. It may cause damage.•
Note
To scan a document at optimum quality, load it on the platen.•
1.
Make sure any original has been removed from platen.
1.
2.
Open document stopper (A).
2.
3.
Open document tray (B).
3.
4. Slide the document guide (C) all the way out.4.
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5.
Insert document WITH SIDE TO SCAN FACING UP in document tray, until you hear a
5.
beep sound.
Insert the document until it stops.
Note
For details on the supported originals, see below.•
Supported Originals
6. Adjust document guide to match width of document.6.
Do not slide the document guide too hard against the document. The document may not be fed properly.
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Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying or Faxing Loading the Original to Be Aligned
with the alignment mark
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
select Document or Photo for Doc.type
in Scan and specify a standard size (A4,
Letter, etc.) for Scan size to scan origi-
nals.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel,
follow the operation below.
Select Photo for Doc.type in Scan
and specify Auto scan for Scan
size to scan originals.
Loading Only One Original in Cen-
ter of Platen
Scanning two or more originals
If you scan using the operation panel,
follow the operation below.
Select Photo for Doc.type in Scan
and specify Auto multi scan for
Scan size to scan two or more origi-
nals.
Loading Two or More Originals on
Platen
Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
Important
The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).•
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Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
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Note
The Skew Correction function automatically compensates for the originals placed at an angle of up to•
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.•
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Supported Originals
Platen
Item Details
Types of originals Text document, magazine, or newspaper•
Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)•
Documents that are not suitable for the ADF•
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Quantity One or more sheets*
Thickness Max. 0.2 in. (5 mm)
* Two or more originals can be loaded on the platen depending on the selected function.
Loading Based on Use
In the ADF (Auto Document Feeder)
Item Details
Kind of original Plain-paper documents with multiple pages of the same size, thickness, and weight
Size Max. 8.5 x 14.0 in. (216 x 356 mm)
Min. 5.8 x 5.8 in. (148 x 148 mm)
Quantity
A4/Letter: Max. 50 sheets (20 lb (75 g /m
2
) paper)
Legal: Max. 10 sheets (20 lb (75 g /m
2
) paper)•
Other sizes: 1 sheet•
Thickness 0.003 to 0.005 in. (0.07 to 0.13 mm)
Weight
16.0 to 25.3 lb (60 to 95 g /m
2
)
Note
Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading.
Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.
Remove all staples, paper clips, or other fasteners before feeding documents.
Load Legal-sized documents in the ADF.
Do not load these kinds of documents in the ADF, which may cause paper jams.
Wrinkled or creased documents
Curled documents
Torn documents
Documents with holes
Glued documents
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Documents with sticky notes
Documents on carbon paper
Documents on coated paper
Documents on onion skin or other thin paper
Photos or excessively thick documents
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Inserting a USB Flash Drive
Inserting a USB Flash Drive
Removing a USB Flash Drive
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Inserting a USB Flash Drive
Supported Image Files
Can print JPEG data taken with cameras conforming to Design Rule for Camera File System•
specifications, as well as TIFF images. Both types of images must conform to Exif 2.2/2.21/2.3. Other
types of images or movies such as RAW images cannot be printed.
Can print images scanned and saved by the printer itself with Doc.type set to Photo and Format set•
to JPEG (file extension ".jpg").
Note
This device incorporates exFAT technology licensed from Microsoft.•
If the USB flash drive does not fit in the printer's USB flash drive port, you may need an extension•
cable for it. This accessory is available at electronics stores.
Not all USB flash drives may be detected by the printer, and correct operation is not guaranteed.•
Secure USB flash drives may not be compatible.•
Insert the USB flash drive into the USB flash drive port.
Make sure the USB flash drive is right-side up and insert it straight into the port.
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Removing a USB Flash Drive
1. Before removing a USB flash drive, make sure the printer is not reading or writing data.1.
During these operations, a message appears on the touch screen.
Important
Do not remove a USB flash drive or turn off the printer while the printer is reading or writing data.
Note
If your USB flash drive has an access indicator, check it to make sure reading or writing is
finished. Refer to the USB flash drive instruction manual, as needed.
2.
Remove the USB flash drive.
2.
Hold the USB flash drive and pull it straight out of the printer.
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Refilling Ink Tanks
Refilling Ink Tanks
Checking Ink Level
Ink Tips
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Refilling Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of
the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on
the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Note
If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance•
Procedure.
For precautionary notes on handling ink bottles, see Notes on ink bottles.•
Refilling Procedure
When you refill ink tanks, follow the steps below.
Important
Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1.
Check that printer is turned on.
1.
2.
Open the scanning unit / cover (B).
2.
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Important
Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.•
3.
Open the ink tank cover (C) of the ink tank to be refilled.
3.
D: Yellow
E: Magenta
F: Cyan
G: Black
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4. Open the tank cap (H).4.
Important
Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
5. Hold the ink bottle upright and gently twist the bottle cap (I) to remove.5.
Important
Do not shake the ink bottle. Ink may spatter when opening the cap.
6.
Refill the ink tank.
6.
Aligning the ink bottle's tip with the ink tank's inlet (J), slowly stand the bottle upside down, and push
the bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
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Important
Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
Make sure to refill the ink tank with ink up to the upper limit line (K) on the ink tank.•
7.
Once ink reaches the upper limit line, remove the ink bottle from the inlet.
7.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
Do not leave ink bottles in ink tanks.
Close the bottle cap of the ink bottle completely and store the ink bottle upright.
8.
Close the tank cap of the ink tank.
8.
Make sure the tank cap is completely inserted.
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9.
Close the ink tank cover completely.
9.
10. Close the scanning unit / cover.10.
To close the scanning unit / cover, hold it up once, then take it down gently.
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Note
If the error message appears on the touch screen after the scanning unit / cover is closed, take•
appropriate action.
When Error Occurred
Notes on ink bottles
Important
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
Do not mix ink with water or other ink. This may damage the printer.
Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line•
at least once a year.
Note
Color ink may be consumed even when printing a black-and-white document or when black-and-•
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
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Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Note
If a remaining ink error occurs, the error message appears on the touch screen.•
When Error Occurred
To ensure you receive premium print quality and to help protect your print head, a certain amount of ink•
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this•
procedure when you start using the printer or after transporting it.
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Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Important
The used ink is ejected into the maintenance cartridge. When the maintenance cartridge becomes•
full, replacement is necessary. If the displayed message indicates that the maintenance cartridge is
nearly full, promptly obtain a new one.
Replacing Maintenance Cartridge
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
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If Printing Is Faint or Uneven
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Deep Print Head Cleaning
Aligning the Print Head
Aligning the Print Head Manually
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Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
Do not rinse or wipe the print head. This can cause trouble with the print head.•
Note
Check if ink remains in the ink tanks.•
Checking Ink Level
For Windows, increasing the print quality in the printer driver settings may improve the print result.•
Set Media Type, Quality, etc. (Media/Quality Tab)
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
For Windows:•
Cleaning the Print Heads
For macOS:
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern:
Step1
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If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
Deep Print Head Cleaning
From the computer
For Windows:
Cleaning the Print Heads
For macOS:
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the
power.
If the problem is still not resolved, replace ink in print head.
Important
Replace ink in print head consumes a great amount of ink. Frequent replace ink in print head can rapidly
consume ink, so replace ink in print head only when necessary.
If ink in print head is replaced when the remaining ink level is insufficient, it may cause a failure. Be sure
to check the remaining ink level before replacing ink in print head.
Perform Replace Ink in Print Head
If the symptom still persists, the print head may be defective. Contact Canon to request a repair.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
Aligning the Print Head
From the computer
For Windows:•
Adjusting Print Head Position Automatically
For macOS:•
Adjusting Print Head Position
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Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill the ink tanks•
whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
2.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.3.
Using Touch Screen
The setup menu screen will appear.
4. Select Maintenance.4.
The Maintenance screen will appear.
5.
Select Nozzle Check.
5.
The confirmation screen will appear.
6.
Select Yes.
6.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch
screen.
7.
Examine the nozzle check pattern.
7.
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Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D.1.
A: No missing lines/No horizontal streaks
B: Lines are missing/Horizontal streaks are present
2.
Select the pattern that is closer to the printed nozzle check pattern on the confirmation
2.
screen.
For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D:
The cleaning is not required. Select All A, confirm the message, then select OK.
The screen will return to the Maintenance screen.
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For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both
patterns:
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
Cleaning the Print Head
If the pattern D or any color in the pattern C is not printed:
(Example: Magenta pattern is not printed)
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
Cleaning the Print Head
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Cleaning the Print Head
Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
Important
When performing the print head cleaning, check the free space in the maintenance cartridge. If there•
is not enough free space, replace with the new maintenance cartridge. In the case of shortage of free
space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
2.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.3.
Using Touch Screen
The setup menu screen will appear.
4. Select Maintenance.4.
The Maintenance screen will appear.
5.
Select Cleaning.
5.
The confirmation screen will appear.
6.
Select Yes.
6.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head.
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The pattern print confirmation screen will appear.
7. Select Yes.7.
The nozzle check pattern will be printed.
8.
Examine the nozzle check pattern.
8.
Note
If the problem is not resolved after cleaning the print head twice, clean the print head deeply.•
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Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
Important
When performing the print head deep cleaning, check the free space in the maintenance cartridge. If•
there is not enough free space, replace with the new maintenance cartridge. In the case of shortage of
free space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
2.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.3.
Using Touch Screen
The setup menu screen will appear.
4. Select Maintenance.4.
The Maintenance screen will appear.
5.
Select Deep Cleaning.
5.
The confirmation screen will appear.
6.
Select Yes.
6.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head.
The pattern print confirmation screen will appear.
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7. Select Yes.7.
The nozzle check pattern will be printed.
8. When the completion message appears, select OK.8.
9. Examine the nozzle check pattern.9.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do
not unplug the power cord when turning off the power.
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
If the remaining ink level is low, the print head alignment sheet will not be printed correctly.•
Refill the ink tanks whose ink is low.
If ink runs out as the print head alignment sheet is printed, an error message appears on the touch•
screen.
When Error Occurred
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2. Load a sheet of A4 or Letter-sized plain paper in cassette 1.2.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.3.
Using Touch Screen
The setup menu screen will appear.
4. Select Maintenance.4.
The Maintenance screen will appear.
5.
Select Print Head Alignment - Auto.
5.
The confirmation screen will appear.
6.
Confirm the message, then select Yes.
6.
The print head alignment sheet is printed, and the print head is aligned automatically.
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Note
If automatic print head alignment fails, an error message appears on the touch screen.•
When Error Occurred
7. When the completion message appears, select OK.7.
Note
If the print results are still not satisfactory after adjusting the print head position as described above,•
adjust the print head position manually.
For Windows:
You can also align the print head manually from a computer.
Adjusting Print Head Position Manually
To print and check the current head position adjustment values, select Print the Head Alignment
Value on the Maintenance screen.
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Aligning the Print Head Manually
Try aligning the print head manually after automatic print head alignment if printing results are not as
expected, as when printed ruled lines are misaligned.
What you will need: two sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.1.
2.
Load two sheets of A4 or Letter-sized plain paper in cassette 1.
2.
Loading Plain Paper in Cassette
3.
Select (Setup) on HOME screen.
3.
Using Touch Screen
The setup menu screen will appear.
4. Select Maintenance.4.
The Maintenance screen will appear.
5.
Select Print Head Alignment - Manual.
5.
The confirmation screen will appear.
Note
To print and check the current head position alignment values, select Print the Head Alignment
Value.
6.
Check message and select Yes.
6.
The print head alignment pattern will be printed.
7.
When Did the patterns print correctly? appears, make sure pattern was printed correctly,
7.
and if so, select Yes.
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8. Check message and select Next.8.
The input screen for head position alignment values is displayed.
9.
Examine first patterns and select A. In column A, find pattern in which stripes are least
9.
noticeable, and then select the number of that pattern.
Note
If all patterns look different, choose the pattern in which vertical stripes are least noticeable.
Subtle vertical stripes
Noticeable vertical stripes
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If all patterns look different, choose the pattern in which horizontal stripes are least noticeable.•
Subtle horizontal stripes
Noticeable horizontal stripes
10.
Repeat these steps until you have finished entering pattern numbers for columns B to N,
10.
and then select OK.
11.
Check message and select OK.
11.
The second set of patterns is printed.
12.
Examine second patterns and select O. In column I, find pattern in which stripes are least
12.
noticeable, and then select the number of that pattern.
13.
Repeat these steps until you have finished entering pattern numbers for columns P to U,
13.
and then select OK.
14.
When completion message appears, select OK.
14.
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Performing Maintenance Functions from Your Computer
(Windows)
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
Cleaning the Print Heads
Adjusting Print Head Position Automatically
Adjusting Print Head Position Manually
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Opening the Maintenance Tool (Canon IJ Printer Assistant
Tool)
Canon IJ Printer Assistant Tool is an application software to perform printer maintenance or change the
settings of the printer.
When MP Drivers are installed, Canon IJ Printer Assistant Tool is also installed.
To install only Canon IJ Printer Assistant Tool, access the Canon web site and download the software.
Note
For details on installing the Driver, see "Installing the Driver."
How to start the Canon IJ Printer Assistant Tool
Canon IJ Printer Assistant Tool can be started in the following ways.
Click Maintenance and Preferences icon in the Maintenance tab of the printer driver.
From Windows Start menu, click (All apps, Apps, or All Programs ->) Canon Utilities -> IJ Printer
Assistant Tool.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position Automatically
Printing a Nozzle Check Pattern
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Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Cleaning
1.
Open Canon IJ Printer Assistant Tool
1.
2.
Click Cleaning
2.
When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be
performed.
Click Initial Check Items to display the items you need to check before performing Cleaning.
3. Perform Cleaning3.
Check that the printer is on and then click Start.
Print Head Cleaning starts.
4.
Complete Cleaning
4.
Click OK when the confirmation message is displayed.
The Nozzle Check dialog box will open.
5.
Check the results
5.
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1.
Open Canon IJ Printer Assistant Tool
1.
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2. Click Deep Cleaning2.
When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be
performed.
Click Initial Check Items to display the items you need to check before performing Deep Cleaning.
3. Perform Deep Cleaning3.
Check that the printer is on and then click Start.
Click OK when the confirmation message appears.
Print head Deep Cleaning starts.
4.
Complete Deep Cleaning
4.
Click OK when the confirmation message is displayed.
The Nozzle Check dialog box will open.
5.
Check the results
5.
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep
Cleaning only when necessary.
Related Topic
Printing a Nozzle Check Pattern
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Adjusting Print Head Position Automatically
Print Head Alignment corrects the installation positions of the print head and improves misalignment of
colors and lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such
as if the borders are not aligned, perform manual head alignment.
The procedure for performing automatic Print Head Alignment is as follows:
Important
A pattern will be printed for head alignment. Do not open the scanning unit / cover while printing is in
progress.
Print Head Alignment
1. Open Canon IJ Printer Assistant Tool1.
2. Click Print Head Alignment2.
The Print Head Alignment dialog box appears.
3.
Load paper in printer
3.
Load one sheet of A4 size or Letter size plain paper into the cassette 1.
Note
The number of sheets to be used differs when you select the manual head alignment.
4. Perform head alignment4.
Check that the printer is on and then click Start.
Follow the instruction in the message.
Note
Wait until printing ends before performing other operations. Printing takes about 1 minutes to
complete.
Note
In the Print Head Alignment dialog box, click Print Alignment Value to print the current settings so
that you can check the settings.
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Adjusting Print Head Position Manually
Print Head Alignment corrects the installation positions of the print head and improves misalignment of
colors and lines.
This printer supports two head alignment methods: automatic head alignment and manual head alignment.
Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such
as if the borders are not aligned, perform manual head alignment.
The procedure for performing manual Print Head Alignment is as follows:
Important
Printing is required for adjusting the position of the print head. Do not open the scanning unit / cover
while printing is in progress; otherwise, printing will stop.
Print Head Alignment
1. Open Canon IJ Printer Assistant Tool1.
2. Check that the printer power is on, and then click Other Settings2.
The Other Settings dialog box opens.
Note
If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. Switch head alignment to manual3.
Check the Align heads manually check box.
4.
Apply the settings
4.
Click OK and when the confirmation message appears, click OK.
5.
Click Print Head Alignment
5.
The Print Head Alignment dialog box opens.
6.
Load paper in printer
6.
Load two sheets of A4 size or Letter size plain paper into the cassette 1.
7.
Perform head alignment
7.
Click Start.
Follow the instruction in the message.
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8. Check printed pattern8.
In each entry field, enter the number of the pattern with the least prominent streaks or stripes from
among the printed patterns.
You can also enter numbers into the entry fields automatically by clicking relevant pattern in the
preview.
After completing the entries, click OK.
Note
If the patterns are not uniform, select the pattern with the least prominent vertical streaks.
(A) Less prominent vertical streaks
(B) More prominent vertical streaks
If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.
(A) Less prominent horizontal stripes
(B) More prominent horizontal stripes
9.
Check the displayed message and click OK
9.
The second pattern is printed.
10.
Check printed patterns
10.
In each entry field, enter the number of the pattern with the least prominent stripes or streaks from
among the printed patterns.
You can also enter numbers into the entry fields automatically by clicking relevant pattern in the
preview.
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After completing the entries, click OK.
Note
If the patterns are not uniform, select the pattern with the least prominent horizontal stripes.
(A) Less prominent horizontal stripes
(B) More prominent horizontal stripes
If the patterns are not uniform, select the pattern with the least prominent vertical streaks.
(A) Less prominent vertical streaks
(B) More prominent vertical streaks
11.
Complete head position adjustment
11.
Click OK.
The adjustment of the head position is complete.
Note
To print and check the current setting, open the Print Head Alignment dialog box, and click Print
Alignment Value.
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Canon IJ Printer Assistant Tool Description
The Canon IJ Printer Assistant Tool allows you to perform printer maintenance or change the settings of the
printer.
Cleaning
Performs print head Cleaning.
The print head Cleaning function allows you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Deep Cleaning
Performs Deep Cleaning.
Perform Deep Cleaning when two Cleaning attempts do not resolve the print head problem.
Note
Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print heads frequently will rapidly deplete your printer's ink supply. Perform Cleaning
only when necessary.
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Ink Group
When you click Cleaning or Deep Cleaning, the Ink Group window is displayed.
Selects the ink group that you want to clean the print head for.
Click Initial Check Items to display the items that you need to check before you perform Cleaning
or Deep Cleaning.
Print Head Alignment
Print Head Alignment corrects the installation positions of the print head and improves misalignment of
colors and lines.
Align the print head immediately after installing the print head.
When you click Print Head Alignment, the Print Head Alignment dialog box is displayed.
Nozzle Check
Prints a Nozzle Check pattern.
Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Check
pattern, and check whether the print head is working properly.
If the print result for a specific color is faint, or if there are any unprinted sections, click Cleaning to
clean the print head.
To display a list of items that you should check before printing the Nozzle Check pattern, click Initial
Check Items.
Print Check Pattern
This function prints a pattern that allows you to check whether the any of the ink nozzles are
clogged.
Click Print Check Pattern. When the confirmation message is displayed, click OK. The Pattern
Check dialog box is then displayed.
Left-side bitmap (good)
The print head nozzles are not clogged.
Right-side bitmap (bad)
The print head nozzles may be clogged.
Exit
Closes the Pattern Check dialog box.
Cleaning
Performs print head Cleaning.
Print head Cleaning removes any blockage in the print head nozzles.
Perform Cleaning when printing becomes faint, or if a specific color fails to print, even though
all ink levels are sufficiently high.
Remaining Ink Notification Settings
Displays the Remaining Ink Notification Settings dialog box.
Run this function to reset the remaining ink level count.
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Power Off
Turns off the printer from the Canon IJ Printer Assistant Tool.
Perform this function to turn off the printer when you cannot press the ON button (POWER button) on
the printer because the printer is out of your reach.
You must press the ON button (POWER button) on the printer to turn the printer on again after clicking
this button. When you use this function, you will not be able to turn the printer on from the Canon IJ
Printer Assistant Tool.
Auto Power
Opens the Auto Power Settings dialog box.
Specify settings for operating the printer power automatically. Perform this function if you want to
change the auto power settings.
Note
If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
Quiet Settings
Opens the Quiet Settings dialog box.
Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer.
This mode comes in handy when the operating noise of the printer becomes a concern, such when
printing at night. Perform this operation when you want to change the quiet mode setting.
Note
If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
Other Settings
Opens the Other Settings dialog box.
Perform this function to change the settings of this printer.
Note
If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
View Printer Status
Starts the Canon IJ Status Monitor.
Perform this function when you want to check the printer status and how a print job is proceeding.
Open Remote UI
You can perform printer maintenance and settings in this menu.
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View Printer Information
Display the Printer Information dialog box.
You can check the total number of sheets used and the serial number for this printer.
Initial Check Items (Cleaning / Deep Cleaning)
Before running Cleaning or Deep Cleaning, check that the printer power is on.
Check the following:
Is there ink remaining?
Does the maintenance cartridge have enough available space?
Print Head Alignment dialog box
This dialog box allows you to adjust the attachment position for the print head, or to print the current
setting value for the print head position.
Start
Aligns the print head.
Print Head Alignment corrects the installation positions of the print head and improves misalignment
of colors and lines.
Align the print head immediately after installing the print head.
Print Alignment Value
Click this button to check the current setting value of the print head position.
Prints the current setting value for the print head position.
Print Head Alignment dialog box (run time)
To adjust the print head position manually, click Start in the Print Head Alignment dialog box, and
perform the operations instructed in the messages. The Print Head Alignment dialog box (run time) is
then displayed.
This dialog box allows you to check the printed pattern and adjust the print head position.
Preview Window
Displays the pattern of Print Head Alignment, and checks the position of the selected pattern.
You can also change the setting by clicking the pattern on the screen directly.
Select the Pattern Number
Compare the printed adjustment patterns, and enter the pattern number of the pattern with the
least prominent streaks or stripes into the corresponding box.
Note
If you do not know how to analyze the printed pattern, see "Adjusting Print Head Position
Manually."
Initial Check Items (Nozzle Check)
Before performing Nozzle Check, check that the printer power is on.
Check the following:
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Is there ink remaining?
Remaining Ink Notification Settings dialog box
When you click Remaining Ink Notification Settings, the Remaining Ink Notification Settings dialog
box appears.
You can switch the settings for remaining ink level notifications and reset the remaining ink level count
from Canon IJ Printer Assistant Tool.
Resets the Remaining Ink Level Count
Select the ink color and click Reset to reset the remaining ink level count.
Important
When you reset the remaining ink level count, you must refill the ink tank to the upper limit line.
Auto Power Settings dialog box
When you click Auto Power, the Auto Power Settings dialog box is displayed.
This dialog box allows you to manage the printer power from the Canon IJ Printer Assistant Tool.
Auto Power On
Selects the auto power-on setting.
Specify Disable to prevent the printer from turning on automatically when print data is sent to it.
Check that the printer is on and then click OK to change the printer settings.
Specify Enable to turn the printer on automatically when print data is sent to it.
Auto Power Off
Select the time that you want to set from the list. If a printer driver operation or a printer operation is
not performed within the selected time, the printer turns off.
Important
When you use the printer by connecting it to a telephone line via a modular cable, you can set
Auto Power Off but the power will not be turned off automatically.
Note
Enabling auto power on, disabling auto power off, or extending the time for auto power off will
increase power consumption.
Quiet Settings dialog box
When you click Quiet Settings, the Quiet Settings dialog box is displayed.
Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer.
Select when you wish to reduce the operating noise of the printer at night, etc.
Using this function may lower the print speed.
Do not use quiet mode
Select this option when you wish to use the printer with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the printer.
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Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the printer during a specified period
of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the
same time, the quiet mode will not function.
Important
You can set the quiet mode from the operation panel of the printer, the Canon IJ Printer Assistant
Tool, or ScanGear (scanner driver).
No matter how you use to set the quiet mode, the mode is applied when you perform operations from
the operation panel of the printer or printing and scanning from the computer.
Other Settings dialog box
When you click Other Settings, the Other Settings dialog box is displayed.
If necessary, switch between various modes of printer operation.
Prevents paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing to
prevents paper abrasion.
Check this check box to prevent paper abrasion.
Align heads manually
Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic
head alignment, but you can change it to manual head alignment.
If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head
alignment.
Check this check box to change to manual head alignment.
Ink Drying Wait Time
You can set the length of the printer rest time until printing of the next page begins. Moving the slider
to the right increases the pause time, and moving the slider to the left decreases the time.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position Automatically
Printing a Nozzle Check Pattern
Reset the Remaining Ink Level Count
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
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Performing Maintenance Functions from Your Computer
(macOS)
Opening Remote UI for Maintenance
Cleaning the Print Heads
Adjusting Print Head Position
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Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Settings, and select Printers & Scanners1.
2.
Select your model from the printer list, and click Options & Supplies...
2.
3.
Click Show Printer Webpage... in General tab
3.
Remote UI starts.
Note
The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, see "Password and Cookie."
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position
Printing a Nozzle Check Pattern
Managing the Printer Power
Changing the Printer Operation Mode
Reducing the Printer Noise
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Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Before performing any operation, confirm that the maintenance cartridge has enough available space.
Cleaning
1.
Select Utilities from Remote UI
1.
2.
Click Cleaning
2.
Before performing Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Cleaning.
Is there ink remaining?
3. Perform Cleaning3.
Click Yes.
Print head Cleaning starts.
4. Complete Cleaning4.
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results5.
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1.
Select Utilities from Remote UI
1.
2.
Click Deep Cleaning
2.
Before performing Deep Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Deep Cleaning.
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Is there ink remaining?
3. Perform Deep Cleaning3.
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning4.
Next, the message for Nozzle Check pattern printing is displayed.
5.
Check the results
5.
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep
Cleaning only when necessary.
Related Topic
Printing a Nozzle Check Pattern
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Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Print Head Alignment - Auto
1.
Select Utilities from Remote UI
1.
2.
Click Print Head Alignment - Auto
2.
A message appears.
3.
Load paper in printer
3.
Load one sheet of A4 size or Letter size plain paper into the cassette 1.
4.
Run head position adjustment
4.
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
Note
You can print and check the current settings by clicking on Print the head alignment value.
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Cleaning
Cleaning Exterior Surfaces
Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Cleaning Paper Feed Rollers
Cleaning Inside the Printer (Bottom Plate Cleaning)
Cleaning Cassette Pads
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Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Select (Setup) on HOME screen.
2.
Using Touch Screen
The setup menu screen will appear.
3. Select Maintenance.3.
The Maintenance screen will appear.
4. Select Roller Cleaning.4.
The confirmation screen will appear.
5.
Select Yes.
5.
6.
Select Rear tray, Cassette 1 or Cassette 2 to clean the paper feed roller.
6.
7.
Follow the message to remove any paper from the paper source.
7.
If you clean the paper feed roller of cassette, remove any paper from the cassette, then push it back.
8.
Select OK.
8.
The paper feed roller will rotate as it is cleaned without paper.
9.
Make sure that the paper feed roller has stopped rotating, then follow the message to load
9.
the three sheets of A4 or Letter-sized plain paper.
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Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
10. Select OK.10.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
11.
When the completion message appears, select OK.
11.
If the problem is still not resolved with the operation described above, follow the operation below.
1.
Turn off the power and then unplug the power cord.
1.
2.
While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
2.
a cloth tightly squeezed after moistening.
Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
3. Turn on the power, then clean the paper feed rollers again.3.
If the problem is not resolved after cleaning the paper feed roller, contact Canon to request a repair.
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Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1.
Check that printer is turned on.
1.
2.
Select (Setup) on HOME screen.
2.
Using Touch Screen
The setup menu screen will appear.
3. Select Maintenance.3.
The Maintenance screen will appear.
4. Select Bottom Plate Cleaning.4.
The confirmation screen will appear.
5.
Select Yes.
5.
6.
Follow the message to remove any paper from the rear tray, then select OK.
6.
7.
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, unfold the paper,
7.
then select OK.
8.
Load only this sheet of paper on the rear tray with the open side facing you.
8.
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9.
Pull out a paper output tray (A).
9.
10.
Select OK.
10.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
11.
When the completion message appears, select OK.
11.
Note
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
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If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
Be sure to turn off the power and unplug the power cord before cleaning the printer.•
The power cannot be turned off while the printer is sending or receiving a fax, or when unsent faxes
are stored in the printer's memory. Make sure the printer has finished sending or receiving faxes
before turning it off.
Remember that faxes cannot be sent or received while the printer is off.
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Replacing Maintenance Cartridge
In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the
touch screen to inform you of the error. Take appropriate action as prompted by the message.
When Error Occurred
Important
If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new•
one. If the maintenance cartridge becomes full, an error message is displayed, and printing is disabled
until the maintenance cartridge is replaced with a new one.
Do not touch the terminal (A) or opening (B) of the maintenance cartridge.•
Note
When purchasing a new maintenance cartridge, order the following cartridge number.•
Maintenance Cartridge MC-G01
1. Prepare a new maintenance cartridge.1.
Remove the maintenance cartridge and the attached plastic bag from the package.
2.
Remove the coin screw from the maintenance cover (C).
2.
3.
Remove the maintenance cover.
3.
Put your finger on the hole of the maintenance cover and remove it.
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4.
Pull out the maintenance cartridge.
4.
Hold the upper portion of the maintenance cartridge with your hands so that its bottom does not touch
the floor or desk.
Important
Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt•
on the bottom may adhere to it or the ink inside may be scattered.
Do not turn the removed maintenance cartridge upside down to prevent leakage of ink.•
Put the used one immediately into the plastic bag attached to the new maintenance cartridge and
seal the bag by tying the opening tightly to prevent the ink from leaking.
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Do not put your hands inside the printer, as ink may adhere to your hands.
5.
Insert the new maintenance cartridge straight until it stops.
5.
6.
Attach the maintenance cover.
6.
Align the tab on the back of the maintenance cover with the hole on the printer and close it.
7.
Insert the coin screw into the screw hole and turn it clockwise to secure.
7.
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Checking Maintenance Cartridge Status on Touch Screen
1. Check that printer is turned on.1.
2.
Select (Hint) on HOME screen.
2.
Using Touch Screen
The hint menu screen will appear.
3.
Select Maintenance cart. info..
3.
A symbol appears in the area A if there is any information about the used space of the maintenance
cartridge.
The maintenance cartridge is almost full. Prepare a new one.
Note
The above screen shows estimated used space.•
Selecting View model no. displays the Maintenance cartridge model no. screen for checking•
maintenance cartridge number.
To replace the maintenance cartridge, select Replace.•
Replacing Maintenance Cartridge
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Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
However, you can use a Wi-Fi connection and Wireless Direct at the same time.
For restrictions, see the following.
Connect via wireless router
You cannot use the printer over Wi-Fi and wired connections at the same time.
Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
Depending on your country or region, this printer does not support wireless networking standards
using the 5 GHz band.
The printer does not support WEP, WPA-PSK (TKIP) and WPA2-PSK (TKIP). The security protocol
such as WPA2-PSK (AES) or WPA3-SAE (AES) is recommended to be set to wireless router for
security reasons.
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
When connecting to Wi-Fi outdoors, do not connect to a 5 GHz network (SSID).
The 5 GHz band available for use with the printer includes the channels that are allowed for indoor
use only, depending on your country or region.
For details on the 5 GHz network (SSID) of your wireless router, see the manual supplied with the
wireless router, or contact its manufacturer.
For office use, especially when connecting with IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise),
consult your network administrator.
Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
If a device is connected to the Internet via a wireless router, and you then connect it to a printer•
in Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
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When you connect a device and the printer using Wireless Direct, the connection information will
be saved to Wi-Fi settings. The device may be connected to the printer automatically even after
disconnecting it or connecting it to another wireless router.
To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, and then redo the settings.
Wireless Direct connects a device (such as a computer) to the printer at 2.4 GHz.
To connect at 5 GHz, enable Wireless Direct, and then set the frequency band to 5 GHz.
Depending on your country or region, this printer does not support Wireless Direct using the 5 GHz
band.
Devices connected to the printer using Wireless Direct cannot communicate with each other.
When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
You cannot use the printer over Wi-Fi and wired connections at the same time.
When using a router, connect the printer and computer to the LAN side (same network segment).
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Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
For macOS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Printing Network Settings
Note
You can check the serial number by displaying on the operation panel of the printer.•
System information
This web page contains information about several models. Depending on the specifications of the•
printer you are using, some of the features described (connection method, scanner/copy/fax operation
and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Switching Printer's Connection to Network or Devices
Check the following items when connecting a newly added computer to the LAN environment to the printer,
changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection
method.
1. Connects to Another Computer via LAN/Changes from USB to LAN Connection
2. Switching LAN Connection Method
3. Reconfiguration Method of Wi-Fi Connection
1. Connects to Another Computer via LAN/
Changes from USB to LAN Connection
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, refer
to Setup Guide to setup.
2. Switching LAN Connection Method
If you want to switch the connection method (Wired LAN or Wi-Fi) when the printer is used with a LAN
connection, check the following item.
For Windows:
Refer to Setup Guide to setup.◦
Enable Wi-Fi or Wired LAN on the printer's operation panel, and then configure the settings in the◦
Network Settings screen of Wi-Fi Connection Assistant.
For details on the configuration, see the following.
Performing/Changing Wi-Fi Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
For macOS:
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Refer to Setup Guide to setup.
2. Switching LAN Connection Method
If you want to switch to USB connection when the printer is used with a LAN connection, check the
following item.
For Windows:
Refer to Setup Guide to setup.
For macOS:
Refer to Setup Guide to setup.
3. Reconfiguration Method of Wi-Fi
Connection
If you want to switch to Wireless Direct when using the printer with Wi-Fi connection:
Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together.
But if you use IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), they can be not used together.
Connecting with Wireless Direct
Switching to a Wi-Fi connection when using the printer Wireless Direct:
If you connect the printer to your computer or smartphone via a wireless router for the first time to
print, or if you want to change the connection frequency between the printer and the wireless router,
perform the setup.
For Windows:
Refer to Changing the Connection Mode.
For macOS:
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Refer to Setup Guide and redo setup.
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Network Connection Tips (Windows/macOS)
Detect Same Printer Name
Switching Printer's Connection to Network or Devices
Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise)
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Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise)
Overview
If you are using a switch/access point (authenticator) with IEEE802.1X/EAP, you can connect this printer
to a Wired LAN or Wi-Fi.
Note
The information on this page is intended for network administrators.•
Ask your network administrator to set it up.
Setup Flow
1.
Prepare the equipment.
1.
Prepare the following equipment.
IEEE802.1X/EAP compliant switch/access point (Authenticator)•
Authentication (Radius) server•
2. Configure settings for the authentication (Radius) server and authenticator.2.
Set up the authentication (Radius) server and authenticator in advance.
Note
For the settings of the authentication (Radius) server and IEEE802.1X/EAP switch/access point
(Authenticator), refer to the respective instruction manuals.
3. Configure Remote UI.3.
Remote UI is used to configure printer security settings.
See below for an overview of Remote UI.
Configuration Changes / Display Printer Status Using Web Browser
This web page will guide you through the configuration using Wireless Direct.
Refer to the following to connect via Wireless Direct.
Connecting with Wireless Direct
Important
When setting using the Wired LAN or infrastructure (wireless connection), configure the network
settings so that you can temporarily connect to the network in the respective mode.
There is IEEE802.1X/EAP settings in the security item of the Remote UI menu.
4.
On Remote UI, select Security > IEEE802.1X/EAP settings.
4.
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5. Select Authentication.5.
Login name (up to 96 characters)•
The login name to connect to the authentication server.
Important
If you select Verify Authentication Server Name, you must set the authentication server•
name.
If you select Verify authentication server certificates, you must register the certificate
authority (CA) certificate in advance.
6.
Select Authentication.
6.
Select PEAP, EAP-TTLS or EAP-TLS.
7.
Set Authentication.
7.
Set the data required for PEAP, EAP-TTLS or EAP-TLS authentication.
You must have a certificate authority (CA) certificate registered to verify certificates sent from the
authentication server (server certificates).
PEAP:
Set the user name and password that will be used for client authentication.
Normally, select Verify authentication server certificates.
EAP-TLS:
You must have a client authentication certificate registered.
Normally, select Verify authentication server certificates.
EAP-TTLS:
Select MSCHAPv2 or PAP as the authentication protocol.
Set the user name and password that will be used for client authentication.
8.
Save your settings.
8.
Select OK to save the IEEE802.1X/EAP settings.
9.
Register the certificate authority (CA) certificate.
9.
Select CA certificate > Upload CA certificate and upload (register) the CA certificate (X.509 DER
format).
A maximum of five certificates can be registered.
10.
Register key and certificate.
10.
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When EAP-TLS is selected:
Select Key and certificate settings > Upload key and certificate and upload (register) the client
certificate (PKCS #12).
Note
If you choose PEAP or EAP-TTLS, you do not need to do this.•
11.
Set up Weak encryption restriction.
11.
Select Restrict.
12.
Set up Weak certificate restriction.
12.
Select Restrict.
13.
Select Enable/disable IEEE802.1X/EAP to enable IEEE802.1X/EAP.
13.
Select OK and save the settings to enable IEEE802.1X/EAP.
Note
You can enable or disable IEEE802.1X/EAP on the operation panel.•
Note that the advanced IEEE802.1X/EAP settings are not available on the operation panel.
14.
Connect to IEEE802.1X/EAP switch (Authenticator) or IEEE802.1X/EAP access point.
14.
When IEEE802.1X/EAP is enabled, it is possible to search for SSIDs of IEEE802.1X/EAP access
points in Wi-Fi Advanced setup on the operation panel.
Select the SSID of the IEEE802.1X/EAP access point to connect.
For a Wired LAN, connect the LAN cable to the IEEE802.1X/EAP switch.
If You Cannot Connect
If you are unable to connect to the IEEE802.1X/EAP switch (Authenticator) or access point, please redo
the settings from step 3 above.
Important
Wireless Direct is disabled when you connect to an IEEE802.1X/EAP access point. When using•
the Remote UI, enable Wireless Direct from the operation panel settings and connect again using
Wireless Direct.
Note
Select (Setup) on HOME screen and select Printer settings > Security settings >•
IEEE802.1X/EAP settings > Last authentication result to help troubleshoot.
If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
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1. Check that the wireless router is turned on. is displayed when the switch/access point may1.
not be turned on.
2. If the error cannot be identified, such as multiple problems occurring, An unexpected error has2.
occurred. is displayed.
3. If a connection processing problem or encryption-authentication mismatch is detected, Failed to3.
connect to the wireless router. is displayed.
4. If you see a message other than the above, follow the instructions.4.
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Wi-Fi Connection Assistant (Windows)
Wi-Fi Connection Assistant
Starting Up Wi-Fi Connection Assistant
Diagnosing and Repairing Network Settings
Performing/Changing Network Settings
List of Models Which Does Not Support Diagnosis and Repair Function
List of Models Which Does Not Support IPv6 Configuration via USB Connection
Important
Some functions may not be available depending on your model and software version.
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Wi-Fi Connection Assistant
Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer
settings on network.
Use Wi-Fi Connection Assistant for:
Searching printers on network and performing initial network setup for detected printers
Performing initial network setup by connecting the printer and computer using a USB cable (Not
available for some models)
Changing printer network settings
Diagnosing the settings of the printer and those of computer on which Wi-Fi Connection Assistant is
installed if anything is wrong with connection. In addition, Wi-Fi Connection Assistant repairs the status
of the printer and computer (Not available for some models).
Important
Depending on the printer you are using, an administrator password is already specified for the printer•
at the time of purchase. When you change the network settings, authentication by the administrator
password is required.
For details:
Administrator Password
To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
When you install Wi-Fi Connection Assistant, disable block function of firewall.
Do not change network settings using Wi-Fi Connection Assistant while printing is in progress.
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Starting Up Wi-Fi Connection Assistant
Start up Wi-Fi Connection Assistant as shown below.
In Windows 11, from (Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi
Connection Assistant.
Note
In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant.
In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and
then Wi-Fi Connection Assistant.
When you start up Wi-Fi Connection Assistant, a message appears. Check the message and select Yes.
The screen below appears.
Select Diagnose and Repair or Printer Network Setup on the displayed screen.
If you select Diagnose and Repair:•
Diagnosing and Repairing Network Settings
If you select Printer Network Setup:•
Performing/Changing Network Settings
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Diagnosing and Repairing Network Settings
Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer
and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
Some models do not support diagnosis and repair function.•
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
Follow the procedure below.
1.
Start up Wi-Fi Connection Assistant.
1.
2.
Check the displayed message and select Yes.
2.
3.
Select Diagnose and Repair on the displayed screen.
3.
Perform operations following the instructions on the screen.
Note
This function checks the following items:
whether the computer is connected to the router
whether a web page on the Internet can be viewed
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
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Performing/Changing Network Settings
Canon Wi-Fi Connection Assistant Screen
Performing Network Settings
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Canon Wi-Fi Connection Assistant Screen
Items on Canon Wi-Fi Connection Assistant Screen
Menus on Canon Wi-Fi Connection Assistant Screen
Items on Canon Wi-Fi Connection Assistant Screen Toolbar
Items on Canon Wi-Fi Connection Assistant Screen
The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network
Setup. Detected printers are listed on the screen and the items below are shown.
A: Product Name
Displays the product name of detected printer. The icon below appears on the left if the printer cannot
be used.
: Appears when the printer requires setup or has not been configured.
: Appears when the IP address is duplicated to another printer.
: Appears when you cannot communicate with the printer.
Note
If a printer you want to use is not detected, try to set the criteria for printer search.•
Setting Criteria for Printer Search/Searching Specific Printer
Right-clicking a printer displays setting items or items to confirm.•
B: Serial Number (Last 5 Digits)
Displays the last five digits of printer's serial number.
C: Status
Displays the printer status as shown below.
Available
Indicates the printer is available.
Setup Completed
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Appears after performing network setup and clicking Set to close the window.
Requires Setup
Indicates the printer is required to perform Wi-Fi setup.
Performing/Changing Wi-Fi Settings
Not Set
Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or
enable IPv6 on Network Settings....
Performing/Changing Wi-Fi Settings
IP Address Overlap
Indicates the IP address is duplicated to another printer.
Unknown
Indicates the printer recognized as Available in the past cannot be used currently.
Note
If USB is selected from the pulldown menu on the toolbar, nothing is displayed.•
D: IP Address
Displays the printer IP address. Nothing is displayed if the printer status is Requires Setup.
Note
If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
E: Location
Displays the printer location if it is registered. Nothing is displayed if the printer status is Requires
Setup.
Note
If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
Assigning Printer Information
F: Connection Method
Displays printer connection method (wired LAN, Wi-Fi, or USB).
Note
If USB is selected from the pulldown menu on the toolbar, USB is displayed.
If the printer supports both of the LAN connection methods, the printer is recognized as two
printers and they are displayed separately. (The same numbers are displayed on Serial Number
(Last 5 Digits).)
If the printer does not support wired LAN, wired LAN is not displayed.
If you are using Wi-Fi Connection Assistant on the computer which does not support Wi-Fi, Wi-Fi
is not displayed.
G: Setting Method
Displays printer setting method.
Auto
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Appears if the printer is used by IP address specified automatically.
Manual
Appears if the printer is used by IP address specified manually.
Note
If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
H: MAC Address
Displays the MAC address of the detected printer.
Note
If USB is selected from the pulldown menu on the toolbar, "-" is displayed.
I: Device Name
Displays the printer device name if it is registered.
Note
If USB is selected from the pulldown menu on the toolbar, nothing is displayed.
The printer with Requires Setup displayed on Status is not displayed.
Assigning Printer Information
J: IPv6
On appears when an IPv6 address is assigned for the printer.
Note
If USB is selected from the pulldown menu on the toolbar, "-" is displayed.•
K: Displays the printer status and operation guides.
Selecting a printer from the printer list displays its current status and what to do next.
Menus on Canon Wi-Fi Connection Assistant Screen
This section describes menus on Canon Wi-Fi Connection Assistant screen.
A: Printer Settings menu
Printer Settings Menu
B: View menu
View Menu
C: Option menu
Option Menu
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D: Help menu
Help Menu
Items on Canon Wi-Fi Connection Assistant Screen Toolbar
This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar.
A: Perform wired or Wi-Fi setup.
Note
This item has the same function as Network Settings... in the Printer Settings menu.
B: Redetects printers.
Note
This item has the same function as Update in the View menu.
C: Stops detecting printers.
Note
This item has the same function as Cancel in the View menu.
D: Switches the printer list. (IPv4, IPv6, or USB printers)
Note
This item has the same function as Switch View in the View menu.
You can also display the USB connected printer list. (Not available for some models.) In this
case, select USB.
E: Displays this guide.
Note
This item has the same function as Online Manual in the Help menu.
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Performing Network Settings
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings
Supported models only
Performing/Changing Wi-Fi Settings
Assigning Printer Information
Important
Some functions may not be available depending on your model and software version.
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Performing/Changing Wired LAN Connection (Ethernet Cable)
SettingsSupported models only
Follow the procedure below to perform/change wired LAN settings.
Important
These settings are not available if your printer does not have a wired LAN connection.
Note
For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection
Assistant. Select USB on Switch View under the View menu to display printers for which you can
perform setup.
1.
Start up Wi-Fi Connection Assistant.
1.
2.
Check the displayed message and select Yes.
2.
3.
Select Printer Network Setup on the displayed screen.
3.
Detected printers are listed.
4. Select printer to perform/change settings from printer list.4.
Select the printer with Wired LAN displayed on Connection Method and Available displayed on Status
to perform settings.
You can perform settings for a printer with Available not displayed on Status via USB connection.
To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and
select the printer to perform/change settings.
5.
Select Network Settings... on Printer Settings menu.
5.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
Note
Clicking the icon allows you to perform/change settings.
If you select a USB connected printer on step 4, the screen below appears after the Confirm
Printer Password screen appears
Select Wired LAN and click OK.
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6. Enter password and click OK.6.
The Network Settings screen appears.
7. Perform/change settings.7.
You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.
IPv4 settings
A: Use IPv4 address
Always selected. (displayed in a gray out state)
B: Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your router.
C: Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address, subnet mask, and default gateway.
IPv6 settings•
Note
If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending
on the printer you are using.
For details, see List of Models Which Does Not Support IPv6 Configuration via USB
Connection.
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A: Use IPv6 address
Select when you use the printer with IPv6 environment.
B: Use Stateless Address:
Select when you use an IP address assigned automatically. Use a router compatible with
IPv6.
Note
This setting item is not available depending on the printer you are using.
C: Use Manual Address:
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address and IP address prefix length.
Note
This setting item is not available depending on the printer you are using.
D: Use DHCPv6:
Select when you obtain an IP address using DHCPv6.
Note
This setting item is not available depending on the printer you are using.
8.
Click Set.
8.
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Performing/Changing Wi-Fi Settings
Follow the procedure below to perform/change Wi-Fi settings.
Important
Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you
change the IP address.) For details, search for "NR049" on your printer's online manual and see the
page shown.
If you plan to use a printer over Wi-Fi, make sure you perform security settings for the Wi-Fi network.
Note
For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection
Assistant. Select USB on Switch View under the View menu to display printers.
1.
Start up Wi-Fi Connection Assistant.
1.
2.
Check the displayed message and select Yes.
2.
3.
Select Printer Network Setup on the displayed screen.
3.
Detected printers are listed.
4. Select printer to perform/change settings from printer list.4.
Select the printer with Wi-Fi displayed on Connection Method and Available or Requires Setup
displayed on Status to perform settings.
You can perform settings for a printer with Available or Requires Setup not displayed on Status via
USB connection.
To perform setup for a USB connected printer, select USB from the pulldown menu on the toolbar and
select the printer to perform/change settings.
5. Select Network Settings... on Printer Settings menu.5.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
Note
Clicking the icon allows you to perform/change settings.
If you select a USB connected printer on step 4 and the selected printer is compatible with wired
LAN, the screen below appears after the Confirm Printer Password screen appears
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Select Wi-Fi and click OK.
6. Enter password and click OK.6.
The Network Settings screen appears.
7. Perform/change settings.7.
You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.
IPv4/IPv6 settings
A: Network Type:
Select the Wi-Fi mode.
Infrastructure
Connects the printer to the Wi-Fi with a wireless router.
Direct
Connects the printer to wireless communication devices (smartphone or tablet) without a
wireless router.
Note
If Wi-Fi is enabled on the computer and if you select a USB connected printer on step
4, you can select Direct depending on the printer you are using.
If Direct is selected, all items are displayed in a gray out status and you cannot
perform any settings.
In addition, you cannot connect to Internet from your computer depending on your
operating environment.
B: Network Name (SSID):
The network name (SSID) of the Wi-Fi currently used is displayed.
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The network name (SSID) for Wireless Direct appears while in Wireless Direct.
C: Search...
The Detected Wireless Routers screen is displayed to select a wireless router to connect
to. For a wireless router already connected to the computer, Available is displayed on
Communication Status.
If you select a wireless router with Not Connected on Communication Status from the list,
clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.
If WEP Details Screen Appears
If WPA/WPA2 Details Screen Appears
D: Encryption Type:
Displays the encryption method used over the Wi-Fi.
IPv4 settings
Note
The setting items below are available only when Infrastructure is selected for Network
Type:.
If Direct is selected, all items are displayed in a gray out status and you cannot perform any
settings.
A: Use IPv4 address
Always selected. (displayed in a gray out state)
B: Get IP address automatically
Select this option to use an IP address automatically assigned by a DHCP server. DHCP
server functionality must be enabled on your wireless router.
C: Use next IP address
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
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Enter the IP address, subnet mask, and default gateway.
IPv6 settings•
Note
If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending
on the printer you are using.
For details, see
List of Models Which Does Not Support IPv6 Configuration via USB
Connection.
The setting items below are available only when Infrastructure is selected for Network
Type:.
If Direct is selected, all items are displayed in a gray out status and you cannot perform any
settings.
A: Use IPv6 address
Select when you use the printer with IPv6 environment.
B: Use Stateless Address:
Select when you use an IP address assigned automatically. Use a router compatible with
IPv6.
Note
This setting item is not available depending on the printer you are using.
C: Use Manual Address:
Select this option if no DHCP server functionality is available in your setup where you use the
printer, or you want to use a fixed IP address.
Enter the IP address and IP address prefix length.
Note
This setting item is not available depending on the printer you are using.
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D: Use DHCPv6:
Select when you obtain an IP address using DHCPv6.
Note
This setting item is not available depending on the printer you are using.
8. Click Set.8.
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Assigning Printer Information
Follow the procedure below to assign/change printer location name or device name.
The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen.
Note
If USB is selected from the pulldown menu on the toolbar, this setting item is not available.
1.
Start up Wi-Fi Connection Assistant.
1.
2.
Check the displayed message and select Yes.
2.
3.
Select Printer Network Setup on the displayed screen.
3.
Detected printers are listed.
4.
Select printer to assign location name and device name.
4.
Select the printer with Available displayed on Status.
5. Select Detailed Printer Settings... on Printer Settings menu.5.
The Confirm Printer Password screen appears.
For more on the password, refer to Administrator Password.
6. Enter password and click OK.6.
The Detailed Printer Settings screen appears.
7. Perform/change settings.7.
The setting items below are available.
A: Device Name:
Assigns the device name.
B: Location:
Assigns the location name.
8.
Click Set.
8.
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List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant.
G4000 series
PRO-500 series
PRO-1000 series
MB2100 series
MB2700 series
MB5100 series
MB5400 series
iB4100 series
PRO-520
PRO-540
PRO-540S
PRO-560
PRO-560S
PRO-2000
PRO-4000
PRO-4000S
PRO-6000
PRO-6000S
TS9000 series
TS8000 series
TS6000 series
TS5000 series
MG3000 series
E470 series
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List of Models Which Does Not Support IPv6 Configuration via
USB Connection
For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You
cannot perform settings for IPv6.)
iB4100 series
MG3000 series
E470 series
G4000 series
TS5000 series
TS6000 series
TS8000 series
TS9000 series
TR8500 series
TR7500 series
TS9100 series
TS8100 series
TS6100 series
TS5100 series
TS3100 series
E3100 series
TS300 series
E300 series
TR8580 series
TS9180 series
TS8180 series
TS6180 series
TR8530 series
TR7530 series
TS8130 series
TS6130 series
XK70 series
XK50 series
G4010 series
G3010 series
TR4500 series
E4200 series
TS6200 series
TS6280 series
TS6230 series
TS8200 series
XK80 series
TS8280 series
TS8230 series
TS9500 series
TS9580 series
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TR9530 series
TS3300 series
E3300 series
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Wi-Fi Connection Assistant (macOS)
Wi-Fi Connection Assistant
Starting Up Wi-Fi Connection Assistant
Diagnosing and Repairing Network Settings
List of Models Which Does Not Support Diagnosis and Repair Function
Important
Some functions may not be available depending on your model and software version.
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Wi-Fi Connection Assistant
If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and
those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the
printer and computer.
Important
To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
When you install Wi-Fi Connection Assistant, disable block function of firewall.
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Starting Up Wi-Fi Connection Assistant
Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant.
When you start up Wi-Fi Connection Assistant, the screen below appears.
Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts
diagnosis and repair of network.
Diagnosing and Repairing Network Settings
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Diagnosing and Repairing Network Settings
Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer
and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
Some models do not support diagnosis and repair function.•
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
Wi-Fi Connection Assistant starts checking the computer settings when it starts up. Perform operations
following the instructions on the screen.
Note
This function checks the following items:
whether the computer is connected to the router
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
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List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant.
G4000 series
PRO-500 series
PRO-1000 series
MB2100 series
MB2700 series
MB5100 series
MB5400 series
iB4000 series
PRO-520
PRO-540
PRO-560
PRO-540S
PRO-560S
PRO-2000
PRO-4000
PRO-6000
PRO-4000S
PRO-6000S
TS9000 series
TS8000 series
TS6000 series
TS5000 series
MG3000 series
E470 series
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Overview
Safety
Safety Precautions
Regulatory Information
WEEE
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
Using Touch Screen
Entering Numbers, Letters, and Symbols
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
Specifications
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Safety
Safety Precautions
Regulatory Information
WEEE
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Safety Precautions
Safety Precautions
This manual contains important notices and safety precautions about your printer.•
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
Users with cardiac pacemakers:•
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
Do not use the printer in the following cases:•
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord or other cables by twisting, bundling, tying, pulling or excessively
bending them.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or liquids
such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
Do not put your hands inside the printer while printing.
Do not touch the metal parts of the print head immediately after printing.
Ink bottles
Keep out of reach of children.
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Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position. If
the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use,
or poor ink quality.
Moving the printer
Hold the printer by its sides and carry it with both hands.
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General Notices
Choosing a Location
Refer to "Specifications" in the Online manual for details on operating environment.
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
Do not place the printer on a thick rug or carpet.
Do not place the printer flush against a wall.
Power Supply
Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
Never remove the plug by pulling on the cord.
General Notices
Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
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Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
Do not put the print head or ink bottles into a fire.
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Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
"CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord."
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10620 (Contains FCC Approved WLAN Module K30387)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF
energy. But it is desirable that it should be installed and operated keeping the radiator at least 20cm or
more away from person's body.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
Users in Europe
Product Information for the requirement of COMMISSION REGULATION (EU)
The power consumption in Off Mode or network standby and the transition time to Off or network
standby are as follows:
https://www.canon-europe.com/consumer/lot26/
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
Pre-Installation Requirements
Order Information
When ordering service from the telephone company for this equipment, the following may be required.
Universal Service Order Code (USOC): RJ11C
The Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0F
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
A label on this equipment contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the
local telephone company. The REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
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A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Connection to party lines is subjected to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in the Online
Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the
power cord. The telephone line cable should not be reconnected or the main power switch turned ON until
the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service
Dealer for the servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling the Canon
Customer Center.
Rights of the Telephone Company
If this equipment causes harm to the telephone network, the telephone company may temporarily
disconnect service. The telephone company also retains the right to make changes in facilities and
services that may affect the operation of this equipment. When such changes are necessary, the
telephone company is required to give adequate prior notice to the user. However, if advance notice
is not possible, the telephone company will notify the customer as soon as possible. Also, the customer
will be advised of his/her right to file a compliant with the FCC if he/she believes it is necessary.
Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device to send any message via a telephone FAX machine unless such message
clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual.
In order to program this information into your FAX machine, you should complete the procedure to register
your name, unit's telephone number, time, and date. Refer to the Online Manual.
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WEEE
Only for the United Kingdom
These symbols indicate that this product is not to be disposed of with your household waste, according
to the UK Waste Electrical and Electronic Equipment Regulations and the UK Batteries and Accumulators
Regulations. If a chemical symbol is printed beneath the symbol shown above, in accordance with the
UK Batteries and Accumulators Regulations, this indicates that a heavy metal (Hg = Mercury, Cd =
Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration above an applicable
threshold specified in the UK Batteries and Accumulators Regulations. This product should be handed
over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE)
and batteries and accumulators. Improper handling of this type of waste could have a possible impact on
the environment and human health due to potentially hazardous substances that are generally associated
with EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources. For more information about the recycling of this product, please contact your local city
office, waste authority, approved scheme or your household waste disposal service or visit www.canon-
europe.com/sustainability/approach/.
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according
to the WEEE Directive (2012/19/EU), the Battery Regulation ((EU) 2023/1542) and/or national legislations
implementing those Directive and Regulation.
If a chemical symbol is printed beneath the symbol shown above, in accordance with the Battery
Regulation, this indicates that a heavy metal (Pb = Lead) is present in this battery at a concentration
above an applicable threshold specified in the Battery Regulation.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-one
basis when you buy a new similar product or to an authorized collection site for recycling waste electrical
and electronic equipment (EEE) and batteries. Improper handling of this type of waste could have a
possible impact on the environment and human health due to potentially hazardous substances that are
generally associated with EEE. Your cooperation in the correct disposal of this product will contribute to
the effective usage of natural resources.
For more information about the recycling of this product, please contact your local city office, waste
authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/
sustainability/approach/.
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Nur für die Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU) (Richtlinie
über Elektro- und Elektronik-Altgeräte), Batterienverordnung (EU) 2023/1542 und nationalen Gesetzen
zur Umsetzung dieser Richtlinie und Verordnung nicht über den Hausmüll entsorgt werden darf.
Falls sich unter dem oben abgebildeten Symbol ein chemisches Symbol befindet, bedeutet dies gemäß
der Batterieverordnung, dass in dieser Batterie ein Schwermetall (Pb = Blei) in einer Konzentration
vorhanden ist, die über einem in der Verordnung angegebenen Grenzwert liegt.
Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann
z. B. durch Rückgabe beim Kauf eines neuen ähnlichen Produkts oder durch Abgabe bei einer
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten sowie
Batterien geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund potenziell gefährlicher
Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen
auf die Umwelt und die menschliche Gesundheit haben.
Durch Ihre Mitarbeit bei der umweltgerechten Entsorgung dieses Produkts tragen Sie zu einer effektiven
Nutzung natürlicher Ressourcen bei.
Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich
an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die
Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder
besuchen Sie
www.canon-europe.com/sustainability/approach/.
Zusatzinformationen für Deutschland:
Dieses Produkt kann durch Rückgabe an den Händler, unter den in der Verordnung des Elektro- und
Elektronikgerätegesetzes beschriebenen Bedingungen abgegeben werden.
Als Endbenutzer und Besitzer von Elektro- oder Elektronikgeräten sind Sie verpflichtet:
diese einer vom unsortierten Siedlungsabfall getrennten Erfassung zuzuführen,
Altbatterien und Altakkumulatoren, die nicht von Altgerät umschlossen sind, sowie Lampen,
die zerstörungsfrei aus dem Altgerät entnommen werden können, vor der Abgabe an einer
Erfassungsstelle vom Altgerät zerstörungsfrei zu trennen,
personenbezogene Daten auf den Altgeräten vor der Entsorgung zu löschen.
Die Bedeutung des Symbols der durchgestrichenen Abfalltonne auf Rädern finden Sie oben in dieser
Beschreibung.
Die Vertreiber von Elektro- oder Elektronikgeräten haben die Pflicht zur unentgeltlichen Rücknahme
von Altgeräten. Die Vertreiber haben die Endnutzer über die von ihnen geschaffenen Möglichkeiten der
Rückgabe von Altgeräten zu informieren.
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Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme
le spécifient la Directive européenne DEEE (2012/19/UE), la législation européenne relative à l'élimination
des piles usagés ((EU) 2023/1542) et les lois en vigueur dans votre pays appliquant ces directives et
législations.
Si un symbole de toxicité chimique est imprimé sous le symbole illustré ci-dessus conformément à la
législation relative aux piles, il indique la présence d'un métal lourd (Pb = plomb) dans la pile à une
concentration supérieure au seuil applicable spécifié par la législation.
Ce produit doit être confié au distributeur à chaque fois que vous achetez un produit neuf similaire,
ou à un point de collecte mis en place par les collectivités locales pour le recyclage des Déchets des
Équipements Électriques et Électroniques (DEEE) et piles. Le traitement inapproprié de ce type de
déchet risque d'avoir des répercussions sur l'environnement et la santé humaine, du fait de la présence
de substances potentiellement dangereuses généralement associées aux équipements électriques et
électroniques.
Votre entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une
meilleure utilisation des ressources naturelles.
Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco-
organisme ou les autorités locales compétentes, ou consultez le site
www.canon-europe.com/sustainability/approach/.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA-richtlijn
(2012/19/EU), de wetgeving ((EU) 2023/1542) betreffende batterijen en/of de plaatselijk geldende
wetgevingen waarin deze richtlijnen en wetgevingen zijn geïmplementeerd, niet bij het normale huisvuil
mag worden weggegooid.
Indien onder het hierboven getoonde symbool een chemisch symbool gedrukt staat, geeft dit in
overeenstemming met de wetgeving betreffende batterijen aan dat deze batterij een zwaar metaal
bevat (Pb = lood) waarvan de concentratie de toepasselijke drempelwaarde in overeenstemming met
de genoemde richtlijn overschrijdt.
Dit product dient te worden ingeleverd bij een hiervoor aangewezen inzamelpunt, bijv. door dit in te
leveren bij een hiertoe erkend verkooppunt bij aankoop van een gelijksoortig product, of bij een officiële
inzameldienst voor de recycling van elektrische en elektronische apparatuur (EEA) en batterijen. Door
de potentieel gevaarlijke stoffen die gewoonlijk gepaard gaan met EEA, kan onjuiste verwerking van
dit type afval mogelijk nadelige gevolgen hebben voor het milieu en de menselijke gezondheid. Uw
medewerking bij het op juiste wijze weggooien van dit product draagt bij tot effectief gebruik van
natuurlijke hulpbronnen.
Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke
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gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op
www.canon-europe.com/sustainability/approach/
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con
la Directiva sobre RAEE (2012/19/UE) y el Reglamento (UE) 2023/1542 relativo a las pilas y baterías y
sus residuos y/o la legislación nacional que transponen e implementan dicha.
Si aparece un símbolo químico bajo este icono, de acuerdo con el Reglamento sobre Pilas y baterías,
significa que la pila contiene metales pesados (Pb = Plomo) en una concentración superior al límite
especificado en dicho Reglamento.
Este producto deberá entregarse en un punto de recogida designado, por ejemplo, entregándolo en
el lugar de venta al adquirir un producto nuevo similar o en un centro autorizado para la recogida de
residuos de aparatos eléctricos y electrónicos (RAEE) y baterías. La gestión incorrecta de este tipo de
residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente
nocivas que suelen contener estos aparatos.
Su cooperación en la correcta eliminación de este producto contribuirá al correcto aprovechamiento de
los recursos naturales.
Los usuarios tienen derecho a devolver pilas o baterías usadas sin coste alguno. El precio de venta de
pilas y baterías incluye el coste de la gestión medioambiental de su desecho, no reflejándose la cuantía
de dicho coste en la factura suministradas a los usuarios finales.
Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el
servicio o el organismo encargado de la gestión de residuos domésticos o visite
www.canon-europe.com/sustainability/approach/.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della
Direttiva RAEE (2012/19/UE), del Regolamentola sulle Batterie ((UE) 2023/1542) e/o delle leggi nazionali
che attuano tale Direttiva e Regolamento.
Se sotto il simbolo indicato sopra è riportato un simbolo chimico, in osservanza del Regolamento sulle
Batterie, tale simbolo indica la presenza di un metallo pesante (Pb = Piombo) nella batteria con un livello
di concentrazione superiore a una soglia applicabile specificata nel Regolamento sulle Batterie.
Il prodotto deve essere conferito a un punto di raccolta designato, ad esempio il rivenditore in caso di
acquisto di un nuovo prodotto simile oppure un centro di raccolta autorizzato per il riciclaggio di rifiuti di
apparecchiature elettriche ed elettroniche (RAEE) nonché di batterie. Un trattamento improprio di questo
tipo di rifiuti può avere conseguenze negative sull'ambiente e sulla salute umana a causa delle sostanze
potenzialmente nocive solitamente contenute in tali rifiuti.
La collaborazione dell'utente per il corretto smaltimento di questo prodotto contribuirà a un utilizzo efficace
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delle risorse naturali.
Per ulteriori informazioni sul riciclaggio di questo prodotto, vogliate contattare il vostro ufficio comunale,
le autorità competenti, un sistema di raccolta rifiuti autorizzato, o il vostro servizio di raccolta dei rifiuti
domestici, oppure visitare il sito
www.canon-europe.com/sustainability/approach/.
Apenas para a União Europeia e Espaço Económico Europeu (Noruega,
Islândia e Liechtenstein)
Estes símbolos indicam que este produto não deve ser descartado juntamente com os resíduos urbanos,
segundo a Diretiva REEE - Diretiva 2012/19/UE, segundo o Regulamento Baterias - Regulamento (UE)
2023/1542 e/ou a legislação nacional que transpõe esta Diretiva e Regulamento.
Caso esteja marcado um símbolo químico abaixo do símbolo mostrado acima, de acordo com o
Regulamento Baterias, isso significa que está presente nesta bateria um metal pesado (Pb = Chumbo)
numa concentração acima do respetivo limite especificado no Regulamento.
Este produto deve ser entregue num ponto de recolha designado, por exemplo num local de receção
autorizado quando compra um equipamento novo idêntico, ou num local de recolha autorizado para
reciclar residuos de equipamento elétrico e eletrónico (EEE) e de baterias. O tratamento inadequado
deste tipo de resíduos pode ter um impacto negativo no ambiente e na saúde humana, devido a
substâncias potencialmente perigosas que estão geralmente associadas aos EEE.
A sua cooperação no descarte adequado deste produto irá contribuir para a utilização mais eficaz dos
recursos naturais.
Para saber mais sobre como reciclar este produto, por favor contacte a divisão de resíduos dos
serviços municipais ou entidades gestoras autorizadas para a gestão destes fluxos de resíduos ou visite
www.canon-europe.com/sustainability/approach/.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til
WEEE-direktivet (2012/19/EU), batteriforordningen ((EU) 2023/1542) og/eller de lokale lovgivninger, som
disse direktiver og forordninger er gennemført i.
Hvis der i overensstemmelse med batteriforordningen er trykt et kemisk symbol under det symbol, der er
vist ovenfor, betyder det, at batteriet indeholder tungmetal (Pb = bly) i en koncentration, som ligger over
de grænseværdier, der er beskrevet i batteriforordningen.
Produktet skal afleveres på et godkendt indsamlingssted, f.eks. i overensstemmelse med en godkendt
én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller på et godkendt indsamlingssted for
elektronikaffald og batterier. Forkert håndtering af denne type affald kan medføre negative konsekvenser
for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer, der generelt kan
forefindes i elektrisk og elektronisk udstyr.
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Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne.
Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg
www.canon-europe.com/sustainability/approach/ for at få flere oplysninger om genbrug af dette produkt.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ), την τον Κανονισμό για τις Μπαταρίες ((ΕΕ) 2023/1542) ή/και τις εθνικές νομοθεσίες
που εφαρμόζει τις εν λόγω Οδηγίες και Κανονισμούς.
Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το σύμβολο που φαίνεται παραπάνω, σύμφωνα με
τον Κανονισμό για τις Μπαταρίες, υποδηλώνει ότι κάποιο βαρύ μέταλλο (Pb = Μόλυβδος) υπάρχει στην
μπαταρία σε συγκέντρωση μεγαλύτερη από το ισχύον επίπεδο που καθορίζεται στον Κανονισμό για τις
Μπαταρίες.
Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη
βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για
την ανακύκλωση των αποβλήτων ηλεκτρικού και ηλεκτρονικού εξοπλισμού (ΗΗE) και των μπαταριών. Ο
ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον
και την υγεία του ανθρώπου, λόγω δυνητικά επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ.
Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση
των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με ανακύκλωση αυτού του προϊόντος,
επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα
ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη διεύθυνση
https://www.canon-europe.com/sustainability/approach/ .
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i
henhold til WEEE-direktivet (2012/19/EU), batteri-forordning EU 2023/1542 og/eller nasjonal lov som har
implementert disse direktivene og forordninger.
Hvis et kjemisk symbol vises under symbolet vist ovenfor, i samsvar med batteri-forordning EU
2023/1542, indikerer dette at et tungmetall (Pb = bly) finnes i batteriet i en konsentrasjon over en
gjeldende øvre grense som er spesifisert i batteri-forordning EU 2023/1542.
Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når en
kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk
og elektronisk utstyr (EEutstyr) og batterier. Feil håndtering av denne typen avfall kan være miljø- og
helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EEutstyr.
Din innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser.
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Du kan få mer informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter,
avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til
www.canon-europe.com/sustainability/approach/ .
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Nämä tunnukset osoittavat, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU), paristoasetus ((EU) 2023/1542) sekä kansallinen lainsäädäntö kieltävät tuotteen
hävittämisen talousjätteen mukana. Jos yllä olevan symbolin alapuolelle on paristoasetuksen mukaisesti
painettu kemiallisen aineen tunnus, kyseinen paristo sisältää raskasmetalleja (Pb = lyijy) enemmän kuin
paristoasetuksen salliman määrän.
Tuote on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa
tuotetta ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun tai paristojen keräyspisteeseen.
Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä,
koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen
hävittäminen säästää myös luonnonvaroja.
Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai
käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa
www.canon-europe.com/sustainability/approach/.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt
WEEE-direktivet (2012/19/EU), batteriförordningen ((EU) 2023/1542) och/eller nationell lagstiftning som
implementerar dessa direktiv och förordningar.
Om en kemisk symbol förekommer under ovanstående symbol innebär detta enligt batteriförordningen att
en tungmetall (Pb = Bly) förekommer i batteriet med en koncentration som överstiger tillämplig gräns som
anges i batteriförordningen.
Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad
att hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier eller hos handlare som är
auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig hantering av avfall av
den här typen kan ha negativ inverkan på miljön och människors hälsa på grund av de potentiellt farliga
ämnen som kan återfinnas i elektrisk och elektronisk utrustning.
Din medverkan till en korrekt avfallshantering av produkten bidrar till effektiv användning av
naturresurserna.
Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala
kommunkontor, berörd myndighet eller företag för avfallshantering eller se
www.canon-europe.com/sustainability/approach/.
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Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice OEEZ (2012/19/EU), nařízení o bateriích (2023/1542) a/nebo
podle vnitrostátních právních prováděcích předpisů k této směrnici a nařízení nemá být tento výrobek
likvidován s odpadem z domácností.
Je li v souladu s požadavky nařízení o bateriích vytištěna pod výše uvedeným symbolem chemická
značka, udává, že tato baterie obsahuje těžké kovy (Pb = olovo) v koncentraci vyšší, než je příslušná
hodnota předepsaná nařízením.
Tento výrobek má být vrácen do určeného sběrného místa, např. v rámci autorizovaného systému odběru
jednoho výrobku za jeden nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro
recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií. Nevhodné nakládání s tímto
druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví, protože elektrická
a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše spolupráce na správné
likvidaci tohoto výrobku napomůže efektivnímu využívání přírodních zdrojů.
Chcete li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní
úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující
likvidaci domovního odpadu, nebo navštivte webové stránky
www.canon-europe.com/sustainability/approach/
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva,
az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az
elemekről,valamint a hulladék elemekről szóló ((EU) 2023/1542) rendeletnek megfelelően és/vagy ezen
irányelveknek megfelelő helyi előírások szerint történik.
Amennyiben a fent feltüntetett szimbólum alatt egy vegyjel is szerepel, az elemekről szóló rendeletben
foglaltak értelmében ez azt jelzi, hogy az elem a rendeletben meghatározott határértéknél nagyobb
mennyiségben tartalmaz nehézfémet (Pb = ólom).
E terméket az arra kijelölt gyűjtőhelyre kell juttatni – pl. hasonló termék vásárlásakor a régi becserélésére
vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések (EEE)
hulladékainak gyűjtésére, valamint a hulladék elemek gyűjtésére kijelölt hivatalos gyűjtőhelyre. Az ilyen
jellegű hulladékok nem előírásszerű kezelése az elektromos és elektronikus berendezésekhez (EEE)
általánosan kapcsolható potenciálisan veszélyes anyagok révén hatással lehet a környezetre és az
egészségre.
E termék megfelelő leselejtezésével Ön is hozzájárul a természeti források hatékony használatához.
A termék újrahasznosítását illetően informálódjon a helyi polgármesteri hivatalnál, a helyi közterület-
fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző
szolgáltatónál, illetve látogasson el a
www.canon-europe.com/sustainability/approach/ internetes oldalra.
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Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Te symbole oznaczają, że produktu nie należy wyrzucać razem z odpadami gospodarstwa domowego,
zgodnie z Dyrektywą WEEE w sprawie zużytego sprzętu elektrycznego i elektronicznego (2012/19/
UE), Rozporządzeniem Parlamentu Europejskiego i Rady 2023/1542 w sprawie baterii i/lub przepisami
krajowymi wdrażającymi tę dyrektywę i rozporządzenie.
Jeśli pod powyższym symbolem znajduje się symbol chemiczny, zgodnie z Rozporzadzeniem w sprawie
baterii oznacza to, że bateria zawiera metal ciężki (Pb = ołów) w stężeniu przekraczającym odpowiedni
poziom określony w Rozporzadzeniu.
Użytkownicy baterii mają obowiązek korzystać z dostępnego programu zwrotu, recyklingu, odzysku i
bezpiecznego unieszkodliwienia baterii, np. na zasadzie oddania „jeden za jeden” przy zakupie nowego,
podobnego produktu.
Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i zdrowie ludzi ze
względu na substancje potencjalnie niebezpieczne, które są zazwyczaj związane ze zużytym sprzętem
elektrycznym i elektronicznym.
Państwa współpraca w zakresie właściwego zagospodarowania tego produktu przyczyni się do
efektywnego wykorzystania zasobów naturalnych.
W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem
miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę
www.canon-europe.com/sustainability/approach/ .
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ)
2012/19/EÚ, Nariadenia Európskeho parlamentu a Rady (EU) 2023/1542 o batériách a odpadových
batériách, a podľa platnej legislatívy Slovenskej republiky implementujúcej túto smernicu a nariadenie sa
tento výrobok nesmie likvidovať spolu s komunálnym odpadom.
Ak je v súlade s požiadavkami nariadenia chemická značka vytlačená pod vyššie uvedeným symbolom,
znamená to, že táto batéria obsahuje ťažké kovy (Pb = olovo) v koncentrácii vyššej, ako je príslušná
povolená hodnota stanovená v nariadení.
Výrobok je potrebné odovzdať do určeného zberného miesta, napr. prostredníctvom výmeny za kúpu
nového podobného výrobku, alebo na autorizované zberné miesto, ktoré recykluje odpad z elektrických
a elektronických zariadení (EEZ) a batérií. Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky.
Spoluprácou na správnej likvidácii tohto výrobku prispejete k účinnému využívaniu prírodných zdrojov.
Ďalšie informácie o recyklácii tohto výrobku získate od miestneho/obecného úradu, okresného úradu
odboru životného prostredia, zo schváleného systému nakladania s odpadmi alebo od spoločnosti, ktorá
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zabezpečuje zber a likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/sustainability/approach/ .
Ainult Euroopa Liidu ja EMP (Norra, Island ja Liechtenstein) puhul.
Need sümbolid näitavad, et vastavalt elektroonikaromude direktiivile (2012/19/EL), patareide määrusele
((EL) 2023/1542) ja/või siseriiklikele õigusaktidele, millega neid direktiive ja määrusi rakendatakse, ei tohi
seda toodet kõrvaldada koos olmejäätmetega.
Kui ülaltoodud sümboli alla on trükitud see keemiline sümbol, tähendab see vastavalt patareieeskirjale,
et selles patareis ületab raskemetalli (Pb = plii) kontsentratsioon patareieeskirjas sätestatud kohaldatavat
piirmäära.
See toode tuleb anda selleks ettenähtud kogumispunkti, nt üks ühele põhimõttel uue sarnase toote
ostmisel või elektri- ja elektroonikaseadmete ning patareide ringlussevõtuks volitatud kogumispunkti.
Seda tüüpi jäätmete ebaõige käitlemine võib potentsiaalselt ohtlike ainete tõttu, mis on üldiselt seotud
elektri- ja elektroonikaseadmetega,mõjutada keskkonda ja inimeste tervist . Teie koostöö selle toote õigel
kõrvaldamisel aitab kaasa loodusvarade tõhusale kasutamisele.
Lisateavet selle toote ringlussevõtu kohta saate oma kohalikult omavalitsuselt, jäätmekäitlusasutuselt,
heakskiidetud süsteemilt või oma kodumajapidamisele jäätmekäitlusteenuse osutajalt või külastades
veebilehte
www.canon-europe.com/sustainability/approach/.
Attiecas tikai uz Eiropas Savienību un EEZ (Norvēģija, Islande un
Lihtenšteina)
Šie simboli norāda, ka saskaņā ar EEIA direktīvu (2012/19/ES), Bateriju regulu ((ES) 2023/1542) un/vai
valsts tiesību aktiem, ar kuriem īsteno šo direktīvu un regulu, šo izstrādājumu nedrīkst izmest kopā ar
sadzīves atkritumiem.
Ja zem iepriekš norādītā simbola ir uzdrukāts ķīmiskais simbols saskaņā ar Bateriju regulu, tas norāda,
ka šajā baterijā ir smags metāls (Pb = svins), kura koncentrācija pārsniedz piemērojamo robežvērtību, kas
noteikta Bateriju regulā.
Šis izstrādājums ir jānodod noteiktā savākšanas vietā, piemēram, saskaņā ar apstiprinātu principu "viens
par vienu", kad iegādājaties jaunu līdzīgu izstrādājumu, vai autorizētā elektrisko un elektronisko iekārtu
(EEI) un bateriju atkritumu savākšanas vietā. Nepareiza rīcība ar šāda veida atkritumiem var ietekmēt
vidi un cilvēku veselību, jo EEI parasti ir saistītas ar potenciāli bīstamām vielām. Jūsu sadarbība, pareizi
utilizējot šo produktu, veicinās efektīvu dabas resursu izmantošanu.
Lai iegūtu vairāk informācijas par šī izstrādājuma pārstrādi, sazinieties ar vietējo pilsētas pārvaldi,
atkritumu apsaimniekošanas iestādi, apstiprinātu shēmu vai sadzīves atkritumu apglabāšanas dienestu,
vai apmeklējiet tīmekļa vietni:
www.canon-europe.com/sustainability/approach/.
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Tik Europos Sąjungoje ir EEE (Norvegijoje, Islandijoje ir Lichtenšteine)
Šie simboliai rodo, kad šio gaminio negalima išmesti kartu su buitinėmis atliekomis pagal EEĮ atliekų
direktyvą (2012/19/ES), baterijų reglamentą ((ES) 2023/1542) ir (arba) nacionalinius teisės aktus, kuriais
įgyvendinama ši direktyva ir reglamentas.
Jei po pirmiau nurodytu simboliu išspausdintas cheminis simbolis pagal baterijų reglamentą, tai reiškia,
kad šioje baterijoje yra sunkiųjų metalų (Pb = švino), kurių koncentracija viršija taikomą ribinę vertę,
nurodytą baterijų reglamente.
Šį gaminį reikia atiduoti į paskirtą surinkimo punktą, pvz., vadovaujantis principu „vienas už vieną“, kai
perkate naują panašų gaminį, arba į įgaliotą elektros ir elektroninės įrangos (EEĮ) ir baterijų atliekų
surinkimo vietą. Netinkamas šios rūšies atliekų tvarkymas gali turėti įtakos aplinkai ir žmonių sveikatai dėl
potencialiai pavojingų medžiagų, kurios paprastai būna susijusios su EEĮ. Bendradarbiaudami ir teisingai
utilizuodami šį gaminį prisidėsite prie efektyvaus gamtos išteklių naudojimo.
Norėdami gauti daugiau informacijos apie šio gaminio perdirbimą, kreipkitės į vietinę miesto įstaigą,
atliekų tvarkymo instituciją, patvirtintą programą ar buitinių atliekų šalinimo tarnybą arba apsilankykite
adresu
www.canon-europe.com/sustainability/approach/.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), uredbo (EU) 2023/1542
in/ali nacionalno zakonodajo, ki uvaja Direktivo in Uredbo, ne smete odlagati z nesortiranimi
gospodinjskimi odpadki.
Če je pod zgoraj prikazanim simbolom natisnjen kemijski simbol, to v skladu z Uredbo pomeni, da je v tej
bateriji prisotna težka kovina (Pb = svinec), in sicer v koncentraciji, ki je nad relevantno mejno vrednostjo,
določeno v Uredbi.
Ta izdelek je potrebno odnesti na izbrano zbirno mesto, t. j. pooblaščeno trgovino, kjer ob nakupu novega
(podobnega) izdelka vrnete starega, ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne
električne in elektronske opreme (EEO) ter baterij. Neustrezno ravnanje s to vrsto odpadkov lahko
negativno vpliva na okolje in človeško zdravje zaradi potencialno nevarnih snovi, ki so pogosto povezane
z EEO.
Vaše sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomemben prispevek k smotrni izrabi
naravnih virov.
Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za
odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko
pa tudi obiščete našo spletno stran
www.canon-europe.com/sustainability/approach/ .
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Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци
съгласно Директивата за ИУЕЕО (2012/19/ЕC), Регламент за батериите ((ЕС) 2023/1542) и/или
Вашето национално законодателство, прилагащо тези Директиви.
Ако под показания горе символ е отпечатан символ за химически елемент, съгласно разпоредбите
на Регламент за батерии, този втори символ означава наличието на тежък метал (Pb = олово) в
батерията в концентрация над указаната граница за съответния елемент в Регламент.
Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например
на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за
рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО), батерии.
Неправилното третиране на този тип отпадъци може да доведе до евентуални отрицателни
последствия за околната среда и човешкото здраве поради потенциално опасните вещества, които
обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси.
За повече информация относно това къде можете да предадете за рециклиране този продукт,
моля свържете се с местните власти, с органа, отговорен за отпадъците, с одобрената система за
ИУЕЕО, с Вашата местна служба за битови отпадъци или посетете.
www.canon-europe.com/sustainability/approach/
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în
conformitate cu Directiva DEEE (2012/19/UE), Regulamentul ((UE) 2023/1542) şi/sau legile dvs. naţionale
ce implementează această Directivă şi Regulament.
Dacă un simbol chimic este imprimat sub simbolul de mai sus, în conformitate cu Regulamentul referitor
la baterii, acest simbol indică prezenţa în baterie a unui metal greu (Pb = Plumb) într-o concentraţie mai
mare decât pragul admis specificat în Regulamentul referitor la baterii.
Acest produs trebuie înmânat punctului de colectare adecvat, ex: printr-un schimb autorizat unu la unu
atunci când cumpăraţi un produs nou similar sau la un loc de colectare autorizat pentru reciclarea
reziduurilor de echipament electric şi electronic (EEE) şi baterii. Administrarea neadecvată a acestui tip
de deşeuri, ar putea avea un impact asupra mediului şi asupra sănătăţii umane datorită substanţelor cu
potenţial de risc care sunt în general asociate cu EEE.
Cooperarea dvs. în direcţia reciclării corecte a acestui produs va contribui la o utilizare eficientă a
resurselor naturale.
Pentru mai multe informaţii despre reciclarea acestui produs, vă rugăm să contactaţi biroul dvs. local,
autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile
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menajere sau vizitaţi-ne la.
www.canon-europe.com/sustainability/approach/.
Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)
Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u
skladu s direktivom WEEE (2012/19/EC), Uredbom o baterijama ((EU) 2023/1542) i/ili nacionalnim
zakonodavstvom koje provodi te Direktive i Uredbe.
Ako je ispod prethodno prikazane oznake otisnut kemijski simbol, u skladu s Uredbom o baterijama, to
znači da se u ovoj bateriji nalazi teški metal (Pb = olovo) i da je njegova koncentracija iznad razine
propisane u Uredbi o baterijama.
Ovaj bi proizvod trebalo predati ovlaštenom skupljaču EE otpada ili prodavatelju koji je dužan preuzeti
otpadni proizvod po sistemu jedan za jedan, ako isti odgovara vrsti te je obavljao primarne funkcije
kao i isporučena EE oprema. Otpadne baterije predaju se ovlaštenom skupljaču otpadnih baterija ili
prodavatelju bez naknade i obveze kupnje za krajnjeg korisnika. Neodgovarajuće rukovanje ovom vrstom
otpada može utjecati na okoliš i ljudsko zdravlje zbog potencijalno opasnih supstanci koje se najčešće
nalaze na takvim mjestima.
Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih
resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda,
službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na
stranicama
www.canon-europe.com/sustainability/approach/
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Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
Paper money•
Money orders•
Certificates of deposit•
Postage stamps (canceled or uncanceled)•
Identification badges or insignia•
Selective service or draft papers•
Checks or drafts issued by governmental agencies•
Motor vehicle licenses and certificates of title•
Traveler's checks•
Food stamps•
Passports•
Immigration papers•
Internal revenue stamps (canceled or uncanceled)•
Bonds or other certificates of indebtedness•
Stock certificates•
Copyrighted works or works of art, without the owner's consent•
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Printer Handling Precautions
Be careful not to let anything get inside the document output slot. It may cause damage.
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Transporting Your Printer
When relocating the printer for changing your living place, make sure of the following.
Important
You cannot take ink out of ink tanks.•
Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the•
tank cap properly.
Prepare for transporting the printer with the print head attached. This allows the printer to automatically•
cap the print head, thus preventing it from drying.
Do not remove the print head. Ink may leak.•
If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.•
When transporting the printer, pack the printer in a plastic bag so that ink does not leak.•
Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient•
protective material to ensure safe transport.
Do not tilt the printer. Ink may leak.•
When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to•
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as•
the printer may be damaged and ink in the printer may leak.
1.
Select (Setup) on HOME screen.
1.
Using Touch Screen
The setup menu screen will appear.
2.
Select Maintenance.
2.
The Maintenance screen will appear.
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3. Select Transport mode.3.
4. Confirm the message, then select Yes.4.
The mode is shifted to the transfer mode.
When it is completed, the power is turned off automatically.
5.
Check that ON lamp is off and unplug power cord.
5.
Important
Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
6.
Retract paper output tray.
6.
7.
Retract paper support, then close the rear tray cover.
7.
8.
Unplug the printer cable from the computer and from the printer, then unplug the power
8.
cord from the printer.
9. Use adhesive tape to secure all the covers on the printer to keep them from opening during9.
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
10.
Attach the protective material to the printer when packing the printer in the box.
10.
Important
Carry the printer without putting your hands on the cassette. If you hold the cassette when carrying, the•
cassette may come off from the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
To keep your personal information safe, please be sure to reset all printer settings when sending the printer
for repair, lending or transferring the printer to another person, or disposing of the printer.
Reset settings
For printers with fax capabilities, user information and speed dial numbers can be backed up to a computer
by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can
be restored to the repaired printer or another Canon printer.
Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (macOS)
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or•
paint-stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically
to prevent from drying. If you unplug the power cord from the wall outlet before the power is completely
turned off, the print head will not be capped properly and this will cause drying or clogging.
Turning off the printer
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Main Components and Their Use
Main Components
Power Supply
Using Touch Screen
Entering Numbers, Letters, and Symbols
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Main Components
Front View
Rear View
Inside View
Operation Panel
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Front View
A: Paper Support
Extend to load paper in the rear tray.
B: Rear Tray Cover
Open to load paper in the rear tray.
C: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Envelopes in Rear Tray
D: Paper Guides
Align with both sides of the paper stack.
E: Paper Guides
Align with right/left/front sides of the paper stack.
F: Cassette 1
Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.
Loading Plain Paper in Cassette
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G: Cassette 2
Load A4, Letter, or Legal-sized plain paper into the cassette, and insert it into the printer.
Loading Plain Paper in Cassette
H: Resizing Tab
Use to load legal-size paper into the cassette.
I: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
J: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
K: ADF (Auto Document Feeder)
Load a document here. The documents loaded in the document tray are scanned automatically one
sheet at a time.
Loading Documents in the ADF (Auto Document Feeder)
L: Document Feeder Cover
Open when clearing jammed documents.
M: Document Tray
Open to load a document in the ADF. You can load two or more sheets of document of the same size
and thickness. Load the document with the side you want to scan facing up.
N: Document Output Slot
Documents scanned from the ADF are delivered here.
O: Document Stopper
Open the original stopper to support the ejected original.
P: Document Guide
Adjust this guide to match the width of document in the ADF.
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Q: Document Cover
Open to load an original on the platen.
R: Platen
Load an original here.
S: USB Flash Drive Port
Insert USB flash drives here.
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Rear View
A: USB Port
Plug in the USB cable to connect the printer with a computer.
B: Wired LAN Connector
Plug in the LAN cable to connect the printer to a LAN.
C: External Device Jack
Connect an external device such as telephone or answering device.
D: Telephone Line Jack
Connect the telephone line.
E: Power Cord Connector
Plug in the supplied power cord.
F: Rear Cover
Detach when removing jammed paper.
G: Transport Unit
Open when removing jammed paper.
H: Maintenance Cover
Open when replacing the maintenance cartridge.
I: Maintenance Cartridge
Absorbs ink used for cleaning.
Note
For details on replacing an maintenance cartridge, see Replacing Maintenance Cartridge.•
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Important
Do not touch the metal casing.•
Do not plug in or unplug the USB cable or LAN cable while the printer is printing or scanning with the•
computer. This can cause trouble.
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Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill ink tanks and to remove jammed paper.
B: Ink Tank Covers
Open to refill ink tanks.
C: Tank Caps
Open to refill ink tanks.
D: Ink Tanks
The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right.
If any ink levels are low, refill the low tanks.
Refilling Ink Tanks
E: Upper Limit Line
Indicates the maximum capacity of the ink.
F: Single Dot
Indicates the amount of ink required when replacing ink in print head.
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G: Lower Limit Line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
H: Ink Valve Lever
Operate when transporting a printer.
Repairing Your Printer
I: Print Head Holder
The print head is pre-installed.
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Operation Panel
A: ON button
Turns the printer on or off. Lights after flashing when the power is turned on. Before turning on the
power, make sure that the document cover is closed.
Turning the Printer On and Off
B: ON lamp
Remains lit after flashing when the printer is turned on.
C: Touch Screen
Displays messages, menu items, and operating status. Touch the screen lightly with your finger to
select a menu item or button.
Using Touch Screen
D: Stop button
Cancels printing, copying, scanning, or faxing in progress.
E: Black button
Starts black-and-white copying, scanning, or faxing.
F: Color button
Starts color copying, scanning, or faxing.
G: Alarm lamp
Lights up or flashes in case of errors.
H: FAX Memory lamp
When lit, indicates that there are received or unsent documents in the printer's memory.
I: HOME button
Used to display the HOME screen.
Using Touch Screen
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J: Back button
Returns to the previous screen.
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Power Supply
Turning the Printer On and Off
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Turning the Printer On and Off
Checking that Power Is On
Turning on the printer
Turning off the printer
Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the touch screen is off, if the ON lamp is lit, the printer is on.
Note
The touch screen display will turn off if the printer is not operated for about 5 minutes. To restore•
the display, touch the touch screen. The display is also activated again when a fax is received or an
original is printed from a computer.
Turning on the printer
Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Note
It may take a while for the printer to start printing immediately after you turn on the printer.•
If an error message is displayed on the touch screen, see When Error Occurred.•
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You can set the printer to automatically turn on when a print or scan operation is performed from a•
computer connected by USB cable or via network. This feature is set to off by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Turning off the printer
1.
Press the ON button to turn the printer off.
1.
2.
Confirm that the ON lamp is off.
2.
Important
When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.•
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the
print head and print quality may be reduced.
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Using Touch Screen
The HOME screen on the touch screen appears when the printer is turned on.
Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and
other functions.
HOME Screen
Basic Operation of the touch screen
HOME Screen
The HOME screen consists of the two screens.
The screen can be switched by flicking left or right.
A: Basic menu
Select to copy or scan using the operation panel. After selecting a basic menu, the particular menus
are displayed.
B: Network
Displays the current network status. Select to display the basic network information or to change the
network settings.
The icon differs depending on the network of use or the network status.
Wi-Fi is enabled and the printer is connected to the wireless router.
Note
Depending on the signal state, the icon will change.•
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(Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems.
(Signal strength: 51 % or more): The problem such as the printer cannot print may occur
according to the network status. We recommend placing the printer near the wireless router.
(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.
Place the printer near the wireless router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
Wireless Direct is enabled.
Network is disabled.
C: Wireless connect
Select to connect the printer to a smartphone/tablet over Wi-Fi through Easy wireless connect.
Tap this button to display a confirmation screen for starting a connection. Touch and hold this button
to switch to the standby mode for Easy wireless connect.
Easy wireless connect
D: Setup
Displays the printer's setting menus or the maintenance menus.
(NEW) appears when there is an update notification or information from cloud service.
Firmware update
Using Cloud Service
E: Hint
Displays quick guides about such procedures as loading paper and troubleshooting and such
information as estimated ink level and system information.
Note
For details on how to change settings, refer to Changing Settings from Operation Panel.•
Basic Operation of the touch screen
Touch the touch screen lightly with your finger tip or move your finger to access various functions or
settings.
Important
When operating the touch screen, make sure to avoid the followings, which may cause the printer to•
malfunction or damage the printer.
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Strongly pressing the touch screen.
Pressing the touch screen with other than your finger (especially with sharpened tips, such as on
ballpoint pens, pencils, or nails).
Touching the touch screen with wet or dirty hands.
Placing any objects on the touch screen.
Do not attach a protective sheet on the touch screen. Removing it may damage the touch screen.•
Tap
Touch lightly with your finger tip and immediately release.
Use to select an item or photo on the screen.
Touch
Touch lightly with your finger tip.
To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.
Flick
Flick your finger on the screen up, down, left, or right.
Use to switch menus or move forward or backward through photos.
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Drag
While lightly touching the screen, move your finger up, down, left, or right.
Use to view lists of items or move sliders.
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Entering Numbers, Letters, and Symbols
In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on the
screen.
The character is allocated to each key displayed on the screen. Tap the key to enter the character.
After entry is completed, tap for determination.
Switch the character entry mode.
Switch the upper-/lower-case letters on a keyboard.
Enter the symbols.
Input symbol
. @ - _ SP * # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~
SP: Blank (space) for one character
Delete the characters entered just before.
Insert a blank (space).
Determine the contents of entered data.
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Move the cursor.
To insert the character, move the cursor to the character on the right of the position where you want to insert
the character.
To delete the character, move the cursor to the character you want to delete.
Note
Only the input modes or characters available for input appear in their respective screens.•
You can switch the layout of a keyboard.•
Other printer settings
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Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
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Changing Printer Settings from Your Computer (Windows)
Changing the Print Options
Managing the Printer Power
Changing the Printer Operation Mode
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Changing the Print Options
You can change the detailed printer driver settings for print data that is sent from an application software.
Check this check box if part of the image data is cut off, the paper source during printing differs from the
driver settings, or printing fails.
1. Open the printer driver setup window1.
2.
Click Print Options... on the Page Setup tab
2.
The Print Options dialog box opens.
3.
Change the individual settings
3.
If necessary, change the setting of each item, and then click OK.
The Page Setup tab is displayed again.
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Managing the Printer Power
This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool.
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the Canon IJ Printer Assistant Tool.
1.
Open Canon IJ Printer Assistant Tool
1.
2.
Perform power off
2.
Click Power Off. When the confirmation message appears, click OK.
The printer power switches off.
Important
You cannot receive faxes when the printer is switched off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1. Open the Canon IJ Printer Assistant Tool1.
2. Check that the printer is on and then click Auto Power2.
The Auto Power Settings dialog box will open.
Note
If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3.
If necessary, complete the following settings:
3.
Auto Power On
Select the auto-power on setting.
Select Disable to prevent the auto-power on feature from functioning.
Check that the printer is on, and then click OK to change the printer settings.
Select Enable to turn the printer on automatically when print data is sent to it.
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Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
Note
Enabling auto power on, disabling auto power off, or extending the time for auto power off will
increase power consumption.
4.
Apply the settings
4.
Click OK. When the confirmation message appears, click OK.
The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
Note
When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto
Power On setting.
When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,
"Cannot communicate with printer" is displayed.
Important
When you use the printer by connecting it to a telephone line via a modular cable, you can set Auto
Power Off but the power will not be turned off automatically.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
If you want to change printer settings, open one of the following two screens, and configure settings.
Custom Settings in the Maintenance Tab
Other Settings in Canon IJ Printer Assistant Tool
For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings,
go to Other Settings in Canon IJ Printer Assistant Tool.
Custom Settings in the Maintenance Tab
1.
Open the Maintenance Tab
1.
2.
Check that the printer power is on, and click Custom Settings
2.
The Custom Settings dialog box opens.
Note
If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3.
Configure settings
3.
If necessary, switch between various modes of printer operation.
4. Apply the settings4.
Click OK and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
Other Settings in Canon IJ Printer Assistant Tool
1.
Open the Canon IJ Printer Assistant Tool
1.
2.
Check that the printer is on and then click Other Settings
2.
The Other Settings dialog box opens.
Note
If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3.
Configure settings
3.
If necessary, switch between various modes of printer operation.
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4. Apply the settings4.
Click OK and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Changing Printer Settings from Your Computer (macOS)
Managing the Printer Power
Changing the Printer Operation Mode
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Managing the Printer Power
Printer power supply is operated from Remote UI.
Power control settings
Power control settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the
printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
1.
Selecting Printer settings from Remote UI
1.
2.
Click Power control settings
2.
3.
Select Use auto power control, and then click OK
3.
4. Check the displayed message and click OK4.
5. Complete the following settings:5.
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
Note
Enabling auto power on, disabling auto power off, or extending the time for auto power off will
increase power consumption.
6. Apply the settings6.
Click OK.
The printer will operate with the changed settings hereafter.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
1. Check whether the printer is on and select Printer settings from Remote UI1.
2.
If necessary, complete the following settings:
2.
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
3.
Apply the settings
3.
Click OK.
The printer operates with the modified settings hereafter.
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Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
Security settings
Fax settings
Print settings
Power control
LAN settings
Other printer settings
Rearrange home screen icons
Language selection
Firmware update
Administrator password settings
User management settings
Reset settings
Feed settings
Web service setup
ECO settings
Quiet setting
System information
Job management
Registering Favorite Settings (My Presets)
Checking the Total Number of Uses of Printer
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Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Printer settings screen, taking the steps
to specify Prevent paper abrasion as an example.
1. Check that printer is turned on.1.
2.
Select (Setup) on the HOME screen.
2.
Using Touch Screen
3.
Select Printer settings.
3.
The Printer settings screen is displayed.
4.
Select a setting item to adjust.
4.
The setting screen for the selected item is displayed.
5. Select a setting item.5.
6.
Select a setting to specify.
6.
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For more on setting items on the operation panel:
Setting Items on Operation Panel
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Setting Items on Operation Panel
Note
The administrator password is required to change the settings of some setting items if it is enabled to•
change the settings on the operation panel using the administrator password.
Items for Printer
Power control
Fax settings
Other printer settings
Rearrange home screen icons
Language selection
Web service setup
ECO settings
Quiet setting
Registering Favorite Settings (My Presets)
Items for Paper/Printing
Print settings
Feed settings
Items for Maintenance/Management
Security settings
LAN settings
Firmware update
Administrator password settings
User management settings
Reset settings
System information
Job management
Checking the Total Number of Uses of Printer
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Security settings
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
IPsec settings
Selecting Enable allows you to specify the IPsec security.
IEEE802.1X/EAP settings
Performs various settings for IEEE802.1X/EAP.
Note
Refer to the Security Guide for details on Security settings.•
Set Up/Manage Security
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Fax settings
Important
This setting item is for the administrator.
Fax user settings
Advanced fax settings
Auto print settings
Auto save setting
Security control
Easy setup
Note
Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST.•
Summary of Reports and Lists
Fax user settings
User information settings
Registers your name and fax/telephone number printed on sent faxes.
Registering User Information
Telephone line type (Country or region of purchase other than China)
Selects the telephone line type setting for the printer.
Setting Telephone Line Type
Note
This setting may not be available depending on the country or region of purchase.
Telephone line auto selection (China only)
If you select ON, the telephone line type is selected automatically.
If you select OFF, you can select the telephone line type manually.
Setting Telephone Line Type
Advanced fax settings
Error reduction setting (VoIP)
If you select Reduce, it may be possible to reduce the incidence of communication errors when
connecting to internet line such as IP phone.
Note
When Reduce is selected, V.34 (Super G3) can not be used. Communication time generally
becomes longer than when communicating with V.34 (super G3).
This setting has priority even if you select 33600 bps for TX start speed or RX start speed.
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Auto redial
Enables/disables automatic redialing.
If you select ON, you can specify the maximum number of redial attempts and the length of time the
printer waits between redial attempts.
Dial tone detect
Avoids mistransmission when reception and transmission occur at the same time.
If you select ON, the printer transmits the fax after confirming the dial tone.
Note
This setting may not be available depending on the country or region of purchase.
Pause time settings
Sets the length of pause time for each when you enter "P" (pause).
TTI position
Selects the position of the sender information (outside or inside the image area).
Remote RX
Enables/disables remote reception.
If you select ON, you can specify the remote reception ID.
Remote Reception
Color transmission
When faxing color documents using the ADF, selects whether to convert them into black & white data
if the recipient's fax device does not support color faxing.
If you select Disconnect, the printer does not send color documents when the recipient's fax device
does not support color faxing.
RX image reduction
Enables/disables automatic reduction of incoming faxes so that they fit in the selected paper.
If you select ON, you can select the image reduction direction.
Adv. communication settings
ECM TX
Selects whether to send faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
ECM RX
Selects whether to receive faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
TX start speed
Selects the fax transmission speed.
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The fax transmission start speed will be faster as the value is bigger.
When the telephone line condition or connection is poor, selecting a lower transmission start
speed may solve transmission problems.
RX start speed
Selects the fax reception speed.
The fax reception start speed will be faster as the value is bigger.
When the telephone line condition or connection is poor, selecting a lower reception start speed
may solve reception problems.
Auto print settings
Received documents
Selects whether to print the received fax automatically when receiving a fax.
If you select Do not print, the received fax is stored in the printer's memory.
For details on the received fax stored in the printer's memory:
Document Stored in Printer's Memory
Activity report
Selects whether to print ACTIVITY REPORT automatically.
If you select Print, the printer prints ACTIVITY REPORT for the 20 histories of sent and received
faxes automatically.
For details on the procedure to print ACTIVITY REPORT manually:
Summary of Reports and Lists
TX report
Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax.
If you print the report, select Print error only or Print for each TX.
If you select Print error only or Print for each TX, you can specify the print setting that the first page
of the fax is printed along with the report.
RX report
Selects whether to print RX REPORT automatically after receiving a fax.
If you print RX REPORT, select Print error only or Print for each RX.
Auto save setting
Selects whether to save the received fax on the USB flash drive automatically or to forward to the shared
folder on the computer.
Saving Received Faxes Automatically on USB Flash Drive
Forwarding Received Faxes Automatically to Shared Folder on Computer
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Security control
Fax number re-entry
If you select ON, you can set the printer to send faxes after entering the number twice. By using this
setting, you can avoid the mistransmission of faxes.
Preventing Mistransmission of Faxes
Check RX fax information
If you select ON, the printer checks whether the recipient's fax device information matches the dialed
number. If it matches the number, the printer starts to send faxes.
Preventing Mistransmission of Faxes
Hook key setting
If you select Enable, you can use the on hook dial function.
Fax reception reject
If you select ON, the printer rejects the reception of faxes with no sender information or faxes from
specific senders.
Rejecting Fax Reception
Caller rejection
If you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's ID
matches the condition specified in this setting, the printer rejects the phone call or fax reception from
the sender.
If you select Yes on the subscribing confirmation screen, you can specify the settings of rejection.
Using Caller ID Service to Reject Calls
Note
This setting may not be supported depending on the country or region of purchase. Contact your
telephone company to confirm whether it provides this service.
Easy setup
The printer must be set up depending on your telephone line and use of the faxing function. Follow the
procedure according to the instructions on the touch screen.
Note
You can specify the setup setting individually or the advanced setting.•
For details on how to specify the setting:
Preparing for Faxing
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Print settings
Prevent paper abrasion
Use this setting only if the print surface becomes smudged.
Important
Be sure to set this back to OFF after printing since it may result in lower printing speed or lower•
print quality.
Adjust horizontal print position
Adjusts the print position when the left/right margins are not aligned.
You can adjust the left/right margins in increments of 0.004 in. (0.1 mm) between -0.12 in. (-3 mm) and
+0.12 in. (+3 mm) centered on the horizontal center of the paper.
Important
When using A4/Letter sized paper, the amount of adjustment that can be made is limited. You•
cannot make adjustments greater than this limit.
Print target for plain paper
Select Text only or Text and photos for plain paper printing.
Note
As print results, if you are conscious of unevenness or textures of granularity, select Text and
photos.
Reduce plain paper ink smudges
Depending on the paper characteristics of plain paper, ink is more unlikely to fix on paper. As a result,
there may be cases that ink smudges appear on paper by its printed surface being rubbed. You can
select the level of the setting to reduce ink smudges according to smudge condition.
Note
By applying this setting, printing speed may be slower, or printing quality may decrease.
This setting is applicable only when plain paper is selected as media type.
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Power control
Note
If this setting is changed, power consumption may increase.•
Use auto power control
Auto power off
Specifies the length of time to turn off the printer automatically when no operation is made or no
printing data is sent to the printer.
Auto power on
Selecting ON enables the printer to turn on automatically when a scanning command from a
computer or printing data is sent to the printer.
Use scheduling
Specifies the time to turn on/off the printer automatically for each day of the week.
Do not use power control
Disables the function to turn on/off the printer automatically.
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LAN settings
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
Wi-Fi
Wireless Direct
Wired LAN
Advanced setup
To print the network settings, select Print details and select Yes.
Printing Network Settings
Important
The network settings printout contains important information about your network. Handle it with care.•
Wi-Fi
Wi-Fi setting list
The network settings information of the printer appears when it is connected by Wi-Fi. (Some setting
items are not displayed depending on the printer settings.)
Items Setting
Connection Enabled (connected)/Enabled (disconnected)/Disable
Network name (SSID) XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Frequency 2.4 GHz/5 GHz
Wi-Fi security Inactive
WPA-PSK(AES)
WPA2-PSK(AES)
WPA/WPA2-PSK
WPA3-SAE(AES)
WPA2/WPA3-PSK
WPA-EAP(AES)
WPA2-EAP(AES)
WPA3-EAP(AES)
WPA/WPA2-EAP(AES)
WPA2/WPA3-EAP(AES)
Signal strength (%) XXX
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
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IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wi-Fi) XXX. XXX. XXX. XXX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
Enable/disable Wi-Fi
Enables/disables Wi-Fi.
Wi-Fi setup
Selects the setup method for Wi-Fi connection.
Easy wireless connect
Select if you specify the settings of the access point information to the printer directly from a
device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
Manual connect
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
WPS (Push button method)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
Other connection types
WPS (PIN code method)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
Wireless Direct
Wireless Direct setting list
The network settings information of the printer appears when it is connected by the wireless direct.
(Some setting items are not displayed depending on the printer settings.)
Items Setting
Connection Enable/Disable
Network name (SSID) DIRECT-XXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Password XXXXXXXXXX (10 characters)
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Frequency 2.4 GHz/5 GHz
Wi-Fi security WPA2-PSK(AES)
No. of printers connected now XX/XX
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wi-Fi) XXX. XXX. XXX. XXX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
Connect to smartphone
Enables to connect the smartphone to the printer by reading the QR code displayed on the touch
screen with the smartphone, or also by manually obtaining the network name and password.
Enable/disable Wireless Direct
Enables/disables Wireless Direct.
Change network name (SSID)
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
Change password
Changes the password for Wireless Direct.
Connection request confirmation
Selecting ON displays the confirmation screen when a Wi-Fi Direct compatible device is connecting
the printer.
2.4GHz/5GHz Switch
Select a frequency.
Wired LAN
Wired LAN setting list
The network settings information of the printer appears when it is connected by wired LAN. (Some
setting items are not displayed depending on the printer settings.)
Items Setting
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Connection Enabled (connected)/Enabled (disconnected)/Disable
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wired LAN) XX:XX:XX:XX:XX:XX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
Enable/disable Wired LAN
Enables/disables wired LAN.
Advanced setup
Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
Note
You cannot use the same printer name as that already used for other LAN connected devices.•
You cannot use a hyphen for the initial or last character of the printer name.•
TCP/IP settings
Performs IPv4 or IPv6 setting.
WSD settings
Setting items when you use WSD (one of the network protocols supported in Windows).
Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows.
Optimize inbound WSD
Selecting Enable allows you to receive the WSD printing data faster.
WSD scan from this printer
Selecting Enable allows you to transfer the scanned data to the computer using WSD. To transfer
the scanned data, press Color button.
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Note
When you forward the scanned data to the computer searched using WSD, you cannot select
the document type.
Timeout settings
Specifies the timeout length.
Bonjour settings
Setting items when you use Bonjour.
Enable/disable Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
Service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
You cannot use the same service name as that already used for other LAN connected
devices.
LPD settings
Enables/disables the LPD setting.
RAW settings
Enables/disables RAW printing.
LLMNR settings
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
IPP settings
Selecting Enable allows you to print via the network with the IPP protocol.
Wi-Fi DRX settings
Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (discontinuous
reception).
Note
Depending on the Wi-Fi router used, discontinuous reception may not be activated even though•
Enable is selected.
Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in•
the screen saver mode.)
Wired LAN DRX settings
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a
device compatible with wired LAN.
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Easy wireless connect
When set to Auto start: ON, the device will automatically put into the standby mode for easy wireless
connect.
To prevent the device from putting into the standby mode for easy wireless connect at unintended
times, set to Auto start: OFF.
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Other printer settings
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
Date/time settings
Sets the current date and time.
Setting Sender Information
Date display format
Sets the format of dates displayed on the touch screen and printed on sent faxes and photos.
Note
When ON is selected for Print date on the print settings screen in printing from a USB Flash Drive,•
the date is printed in the date display format you selected.
Setting Items for Photo Printing Using Operation Panel
Daylight saving time setting
Enables/disables the summer time setting. If you select ON, you can select additional sub-settings. This
setting may not be available depending on the country or region of purchase.
Start date/time
Sets the date and time that summer time starts.
Month: Specify the month.
Week: Specify the week.
DOW: Specify the day of the week.
The screen to set the shift time to start summer time will be displayed after specifying the items
above and selecting OK.
After specifying the shift time and selecting OK, you can specify the end date/time.
End date/time
Sets the date and time that summer time ends.
Month: Specify the month.
Week: Specify the week.
DOW: Specify the day of the week.
The screen to set the shift time to end summer time will be displayed after specifying the items
above and selecting OK.
Specify the shift time and select OK.
Sound control
Selects the volume.
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Keypad volume
Selects the beep volume when pressing the touch screen or the buttons on the operation panel.
Alarm volume
Selects the alarm volume.
Line monitor volume
Selects the line monitor volume.
Offhook alarm
Selects the alarm volume when the phone receiver is not put on the hook properly.
Country or region
Selects the country or region where you are using the printer.
Note
This setting may not be available depending on the country or region of purchase.
Time zone
Specifies the time zone according to a country or region you live in.
Specifying the time zone to the printer allows you to display the correct time an e-mail was sent from the
main unit on your mail software.
Original removal reminder
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
Important
Depending on the type of original or the state of the document cover, forgetting to remove the•
original may not be detected.
Keyboard settings
Set the keyboard.
Select Full keyboard to select the keyboard layout from the following three types.
QWERTY
QWERTZ
AZERTY
Ink level monitor
Resets the remaining ink count.◦
When adding the ink to the upper limit with the ink remained in the ink tank, reset the ink residual
amount count to 100%.
Force ink tank selection
You can specify the ink to use.
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All ink tanks
Use both color ink and black ink.
Black only
Use only black ink.
Note
When any of the inks reached the lower limit line, printing and copying are disabled.
Fixed print quality
Specifies print quality when printing on plain paper.
Screen lock settings
Lock the screen to prevent the panel operation by someone other than the administrator.
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Rearrange home screen icons
You can rearrange the icons on the home screen to an easy-to-use order.
1. Check that printer is turned on.1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
The setup menu screen will appear.
3.
Select Printer settings.
3.
The Printer settings screen is displayed.
4. Select Rearrange home screen icons.4.
The list of function displayed on the home screen is displayed.
5. Select the function that you want to change the order, then tap or .5.
6.
Select Apply.
6.
The list is displayed in the order the function was changed.
7.
Select Exit.
7.
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Language selection
Changes the language for the messages and menus on the touch screen.
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Thai / Indonesian / Vietnamese
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Firmware update
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen, a DNS server and a proxy server.
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
When you use this function, make sure the printer is connected to the Internet.•
Install update
Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the
on-screen instructions to perform update.
Note
If the firmware update is not complete, check the following and take an appropriate action.•
Check the network settings.
If Cannot connect to the server. is displayed on the touch screen, select OK and try again
after a while.
Check current version
You can check the current firmware version.
Update notification settings
You can set the printer to display the firmware update information on the touch screen when the
firmware update is available.
When Idle/Power off is selected, the printer informs you of the update during idle and the update
information also appears when you press the ON button.
Auto update settings
Select ON to automatically update the firmware to the latest version.
DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the touch screen to perform settings.
Proxy server setup
Performs settings for a proxy server. Follow the display on the touch screen to perform settings.
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Administrator password settings
The administrator password can be set or canceled.
Important
The administrator password of the printer is set from the time of purchase.•
Default Administrator Password
1.
Check that printer is turned on.
1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
3.
Select Printer settings.
3.
The Printer settings screen is displayed.
4. Select Administrator password settings.4.
5.
If the authentication screen for an administrator password is displayed, enter a password,
5.
then select OK.
When the administrator password is not set, the registration confirmation message is displayed. Select
Yes. The message is displayed again. Then, select OK and proceed to step 7.
6. Select Change administrator password.6.
When you do not set the administrator password, select Remove administrator password. Select Yes
in the displayed screen. The message is displayed again. Then, select OK.
7. Select the effective range of the administrator password.7.
Remote UI and other tools
To change the setting using the remote UI or a certain software, the administrator password needs
to be entered.
LCD, Remote UI, and other tools
To change the setting using the operation panel of this printer, remote UI or a certain software, the
administrator password needs to be entered.
8.
Enter the administrator password.
8.
Important
When changing the password, the character is limited as follows.
Set the password using 4 to 32 characters.
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Only alphanumeric characters are available.
From a security point of view, it is recommended to set the password of 8 characters or more
in combination of alphanumeric characters.
9. Select Apply.9.
10.
Enter the administrator password again.
10.
11.
Select Apply.
11.
The administrator password is available.
Note
When the administrator password is canceled or the effective range of the administrator password
is set to Remote UI and other tools, the user management is disabled.
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User management settings
The administrator makes settings to manage users.
1. Check that printer is turned on.1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
The setup menu screen will appear.
3.
Select Printer settings.
3.
The Printer settings screen is displayed.
4. Select User management settings.4.
Enable/disable user management
Set the valid/invalid of the administration of the user registered by the remote UI.
1. Select ON.1.
2. Select Log in.2.
Auto logout time
When the operation is not performed by the registered user, set the time to log out automatically.
Select Auto logout time, and set the time.
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Reset settings
You can set the settings back to the default.
Important
The administrator password is required to change the settings if it is enabled to change the settings on•
the operation panel using the administrator password.
Web service setup only
Sets the Web service settings back to the default.
LAN settings only
Sets the LAN settings back to the default.
Telephone number only
Deletes all registered telephone/fax numbers.
Settings only
Returns the settings such as the paper size, media type, or other setting items back to the default. The
LAN settings and the telephone/fax number are not returned back to the default.
E-mail address book entries only
Deletes all registered e-mail addresses.
Fax settings only
Returns all fax settings back to the default. Disconnect the telephone line from the printer before you
return this setting item back to the default.
After resetting, perform setup again as necessary.
Reset all
Sets all settings you made to the printer back to the default. The administrator password specified for
the printer is initialized.
Also, deletes all faxes stored in the printer's memory.
Note
You cannot set the following setting items back to the default:•
The language displayed on the touch screen
The current position of the print head
The country or region selected for Country or region
The cumulative usage count of copy, scan, fax, etc. registered in Usage stats.
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
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Feed settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
For details:
Paper Settings
Rear tray paper settings
Registers the paper size and the media type you load on the rear tray.
Cassette 1 paper settings
Registers the paper size you load in the cassette 1.
Cassette 2 paper settings
Registers the paper size you load in the cassette 2.
Paper settings mismatch (Copy) / Paper settings mismatch (Other)
If you select Enable, the printer detects whether the paper size and the media type are identical
with those registered in Feed settings. If printing starts with the settings that do not match, an error
message is displayed on the touch screen.
Note
When Disable is selected, the settings in Feed settings is disabled.•
Check paper replacement
If you select ON, the printer detects the paper replacement (the feed slot cover is opened or closed, the
cassette is reinserted). When the paper registration screen is displayed after replacing paper, register
the paper size and the media type.
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Web service setup
Select this setting item from Web service setup in (Setup).
Settings for Data Sending
The following settings can be performed.
Data necessary for services
Performs settings whether to send information necessary to use this product and related services to
Canon.
Data about your activities
Performs settings whether to send information about the usage status of this product and service
applications linked to this product to Canon for the purpose of product/service development and
quality improvement.
Web service connection setup
The following setting items are available.
Cloud Printing Center setup
Registers/Deletes the printer to/from Canon Cloud Printing Center and sets the history saving.
Check Web service setup
Make sure whether the printer is registered to Canon Cloud Printing Center.
Issue registration code
In order to link the web service and printer, obtain the registration code from the service origin.
DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the touch screen to perform settings.
Proxy server setup
Performs settings for a proxy server. Follow the display on the touch screen to perform settings.
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ECO settings
This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the
printer automatically to save electricity.
Using Power Saving Function
Using Duplex Printing
Using Power Saving Function
Follow the procedure below to use power saving function.
1.
Check that printer is turned on.
1.
2.
Select (Setup) on the HOME screen.
2.
Using Touch Screen
3.
Select ECO.
3.
4.
Select Power control.
4.
5. Select Use auto power control.5.
6. Specify settings as necessary.6.
A: Specify the length of time to turn the printer off automatically when no operation is made or no
printing data is sent to the printer.
B: Selecting ON enables the printer to turn on automatically when a scanning command from a
computer or printing data is sent to the printer.
Note
If this setting is changed, power consumption may increase.
Selecting Use scheduling allows you to set time and day to turn on/off the power automatically.
Selecting Do not use power control disables all settings of the power control and scheduling.
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Using Duplex Printing
Follow the procedure below to use duplex printing.
1. Check that printer is turned on.1.
2.
Select (Setup) on the HOME screen.
2.
Using Touch Screen
3.
Select ECO.
3.
4.
Select Two-sided print settings.
4.
5.
Specify settings as necessary.
5.
C: Select two-sided copying as a default.
D: Select two-sided printing of PDF files saved on a USB Flash Drive as a default.
E: Select two-sided printing of sent/received faxes, reports, or lists as a default.
F: Select two-sided printing of template forms on the printer as a default.
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Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
In addition, you can specify the time range to reduce the operating noise.
Important
Set the current date and time in advance.•
Setting Sender Information
Follow the procedure below to perform setting.
1.
Check that printer is turned on.
1.
2.
Select (Setup) on the HOME screen.
2.
Using Touch Screen
3. Select Quiet setting.3.
4. Select ON or Use during specified hours.4.
When ON is selected:•
You can reduce the operating noise while printing is in progress.
When Use during specified hours is selected:•
The screen to specify starting/ending time is displayed.
Tap Time and specify Start time.
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Specify End time in the same procedure, and select OK.
You can reduce the operating noise during the specified time.
The confirmation screen is displayed and the icon appears as the Quiet setting menu icon.
Important
Operating speed is reduced compared to when OFF is selected.•
This function may not be so effective depending on the printer's setting. Furthermore, certain noise,•
such as when the printer is preparing for printing, is not reduced.
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System information
To display this menu, select System information in (Hint).
Current version
Displays the current firmware version.
Printer name
Displays the printer name currently specified.
Serial number
Displays the printer serial number.
Default password
Displays the printer's initial password by selecting Show password.
MAC address (Wi-Fi)
Displays the MAC address for Wi-Fi.
MAC address (Wired LAN)
Displays the MAC address for wired LAN.
Root cert. thumbprint (SHA-1)
Shows the root certification thumbprint (SHA-1) of the printer.
Root cert. thumbprint (SHA-256)
Shows the root certification thumbprint (SHA-256) of the printer.
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Job management
To display this menu, select Job management in (Hint).
Display job history
Displays the job history of Print from/Copy/Communication log.
Print job history
Prints the job history of Print from/Copy/Communication log.
Restrict job history access
This is the menu for the developer.
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Registering Favorite Settings (My Presets)
You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen.
You can register up to 20 settings.
Registering the Setting
Calling Up the Registered Setting
Editing/Deleting the Registered setting
Registering the Setting
Select Save profile on each standby screen or on the screen displayed after the settings are specified.
Copy standby screen
Scan standby screen
Fax transmission standby screen
When the confirmation screen of Save profile is displayed, select Yes.
When the screen to enter the name of the setting is displayed, enter the name and select Register.
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Calling Up the Registered Setting
Follow the procedure below to call up the registered setting.
1. Check that printer is turned on.1.
2.
Select My Presets on the HOME screen.
2.
Using Touch Screen
3.
Select setting you want to call up.
3.
Editing/Deleting the Registered setting
Follow the procedure below to edit or delete the registered setting.
1.
Check that printer is turned on.
1.
2. Select My Presets on the HOME screen.2.
Using Touch Screen
3.
Select Edit/delete.
3.
You can change the order or name of the registered settings and delete the settings.
To change the order of the registered settings•
1. Select Rearrange.1.
2. Select setting you want to move.2.
3. Tap or to move selected setting.3.
4. Select Apply.4.
5.
Select Exit.
5.
To change the name of the registered settings
1.
Select Rename.
1.
2.
Select setting you want to rename.
2.
3.
Enter new name and tap OK.
3.
4.
Select Exit.
4.
To delete the registered settings
1.
Select Delete.
1.
2.
Select setting you want to delete.
2.
3.
Select Yes on displayed screen.
3.
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4. Select Exit.4.
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Checking the Total Number of Uses of Printer
You can check the total number of uses of the printer (e.g. the total number of printing, copying, sending/
receiving faxes, or scanning).
1. Check that printer is turned on.1.
2.
Select (Hint) on HOME screen.
2.
Using Touch Screen
The hint menu screen will appear.
3.
Select Usage stats.
3.
4.
Select item to check.
4.
Total sheets used on the device
Displays the total number of printing.
No. of sheets used for copying
Displays the total number of copying.
No. of sheets used for fax
Displays the total number of received or printed faxes.
Sheets used for other functions
Displays the total number of printing other than copying or faxing.
Number of fax sheets sent
Displays the total number of sent faxes.
Number of sheets scanned
Displays the total number of scanning.
Print usage statistics
The total number of uses of printer can be printed and checked.
Note
The record of the total number of uses is not reverted even if the printer is reverted back to the default
by Reset settings in Printer settings.
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Specifications
General Specifications
Interface USB port:
Hi-Speed USB *
USB flash drive port:
USB flash drive
Network Port:
Wired LAN: 100BASE-TX / 10BASE-T
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /
IEEE802.11ac
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and the network can be used at the same time.
Wi-Fi and wired LAN cannot be used at the same time.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 21 W or less *1
Standby (minimum): 0.9 W or less *1*2
Standby (all ports connected): 1.5 W or less
OFF: 0.06 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 15.8 x 16.2 x 12.4 in. (Approx. 399 x 410 x 314 mm)
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* With the Cassette and trays retracted.
Weight Approx. 28.8 lb (Approx. 13.1 kg)
* With the Print Head installed.
Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size Platen: A4/Letter, 8.5 x 11.7 in. (216 x 297 mm)
ADF: A4/Letter/Legal, 8.5 x 14.0 in. (216 x 356 mm)
Optical resolution (horizontal x
vertical)
1200 x 1200 dpi *
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Output) Gray: 8 bit
Color: RGB each 8 bit
Fax Specifications
Applicable line Public Switched Telephone Network (PSTN)
IP phone line (IP phone line with quality of no problem at all by using in
conversation)
Communication mode Super G3, G3
Data compressing system Black: MH, MR, MMR
Color: JPEG
Modem speed max. 33.6 kbps
(Automatic fallback)
Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
Color: Approx. 1 minute/page at 33.6 kbps
(Based on Canon COLOR FAX TEST SHEET.)
Gradation Black: 256 levels
Color: 24 bit Full Color (RGB each 8 bit)
Density adjustment 3 levels
Memory Transmission/reception: approx. 250 pages
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
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Fax resolution Black Standard: 203 pels/in. x 98 lines/in. (8 pels/mm x 3.85 lines/mm)
Black Fine, Photo: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm)
Black Extra fine: 300 x 300 dpi
Color: 200 x 200 dpi
Dialing Automatic dialing
Recipient (max. 100 destinations)•
Group dial (max. 99 destinations)•
Regular dialing (with Numeric buttons)
Automatic redialing
Manual redialing (max. 10 destinations)
Others Activity report (after every 20 transactions)
Sequential broadcasting (max. 101 destinations)
Rejected numbers (max. 10 destinations)
Err reduction (VoIP) *
* For details, see "Error reduction setting (VoIP)" in "Advanced fax set-
tings".
Network Specifications
Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6)
Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 Mbps/100 Mbps (auto switching)
Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP)
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b /
IEEE802.11a / IEEE802.11ac
Frequency bandwidth: 2.4 GHz / 5 GHz *
Channel:
2.4 GHz: 1-11 or 1-13 *
5 GHz: W52, W53, W56, W58 *
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WPA-PSK (AES)
WPA2-PSK (AES)
WPA3-SAE (AES)
WPA-EAP (AES) *
WPA2-EAP (AES) *
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WPA3-EAP (AES) *
* Compatible with IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP)
Setup:
WPS (Push button configuration/PIN code method)
Easy wireless connect
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 11, Windows 10, Windows 8.1, Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed operating
system.
Installation of .NET Framework is required.
Printer driver and IJ Printer Assistant Tool support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016, Windows Server 2019 and Windows Server 2022
Amount of hard disk space re-
quired for installing the driver
1.5 GB or more
The necessary amount of hard disk space may be changed without notice.
macOS
Operating System macOS Big Sur 11.7.6 - macOS Sonoma 14
Other Supported OS
iOS/iPadOS, Android, Chrome OS
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Information in this manual is subject to change without notice.
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Information about Paper
Supported Media Types
Paper Load Limit
Unsupported Media Types
Handling Paper
Print Area
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Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
For warnings on use of the non-printable side, see each product's usage information.•
Page sizes and media types differ depending on the country or region where the paper is sold. For•
details on page sizes and media types, access the Canon website.
Genuine Canon paper is not available in some countries or regions. Note that in the United States,•
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
Canon Red Label Superior <WOP111>•
Canon Océ Office Colour Paper <SAT213>•
High Resolution Paper <HR-101N>•
Paper for printing photos:
Glossy Photo Paper "Everyday Use" <GP-501/GP-508>•
Photo Paper Glossy <GP-701>•
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>•
Photo Paper Pro Luster <LU-101>•
Photo Paper Plus Semi-gloss <SG-201>•
Matte Photo Paper <MP-101>•
Paper for making original goods:
Photo Stickers (16 stickers per sheet) <PS-108>•
Photo Stickers (Free Cutting) <PS-208>•
Photo Stickers (Variety Pack) <PS-808>•
Restickable Photo Paper <RP-101>•
Removable Photo Stickers <PS-308R>•
Magnetic Photo Paper <MG-101/PS-508>•
Light Fabric Iron-on Transfers <LF-101>•
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Double sided Matte Paper <MP-101D>•
Paper other than genuine Canon paper
Plain Paper (including recycled paper)•
Envelopes•
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Page Sizes
You can use the following page sizes.
Note
Page sizes and media types the printer supports differ depending on the OS you are using.•
Standard sizes:
Letter•
Legal•
Executive•
A6•
A5•
A4•
B5•
B-Oficio•
M-Oficio•
Foolscap•
Legal(India)•
KG/4"x6"(10x15)•
5"x7"(13x18cm)•
7"x10"(18x25cm)•
8"x10"(20x25cm)•
L(89x127mm)•
2L(127x178mm)•
Square 5"•
Hagaki•
Hagaki 2•
Envelope Com 10•
Envelope DL•
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Nagagata 3•
Nagagata 4•
Yougata 4•
Yougata 6•
Envelope C5•
Envelope Monarch•
Special sizes
Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm)•
Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) *•
* When Height of Page Size is set to a value exceeding 26.61 in. (676 mm), Media Type is set to
Plain Paper.
Paper Weight
You can use paper in the following weight range.
Plain paper (including recycled paper): From 17 to 28 lb (64 to 105 g /m
2
)•
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Paper Load Limit
This section shows the paper load limits of the rear tray, the cassette, and the paper output tray.
Paper Load Limits of Rear Tray and Cassette
Paper Load Limit of Paper Output Tray
Note
Page sizes and media types differ depending on the country or region where the paper is sold. For•
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray and Cassette
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray Cassette
Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 250 sheets
Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 200 sheets
High Resolution Paper <HR-101N>*1 Approx. 80 sheets N/A
Paper for printing photos:
Media Name <Model No.> Rear Tray
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm),
2L(127x178mm): 10 sheets
KG/4"x6"(10x15), L(89x127mm), Square 5", Hagaki:
20 sheets
Paper for making original goods:
Media Name <Model No.> Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
Light Fabric Iron-on Transfers <LF-101>
Double sided Matte Paper <MP-101D>
1 sheet
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Paper other than Genuine Canon Paper
Common Name Rear Tray Cassette
Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal,
B-Oficio, M-Oficio, Foolscap,
Legal(India): 10 sheets)
Approx. 250 sheets
Envelopes 10 envelopes N/A
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
Approx. 75 sheets
High Resolution Paper <HR-101N> Approx. 65 sheets
Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 75 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
from the paper output tray to avoid smearing or discoloration.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
Folded, curled, or wrinkled paper•
Damp paper•
Paper with unstraightened edges like manualy cut paper•
Picture postcards•
Postcards•
Envelopes with a double flap•
Envelopes with an embossed or treated surface•
Envelopes whose gummed flaps are already moistened and adhesive•
Any type of paper with holes•
Paper that is not rectangular•
Paper bound with staples or glue•
Paper with an adhesive surface on the back such as label seal•
Paper decorated with glitter, etc.•
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Handling Paper
Be careful not to rub or scratch the surfaces of any types of paper when handling.•
Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print•
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch•
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
Take out only the necessary number of paper from the package, just before printing.•
To avoid curling, when you do not print, put unused paper back into the package and keep it on a level•
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Economy Mode
By setting Print qlty to Economy, the consumption of ink can be reduced. More printing is available
compared with when Print qlty is set to Standard.
Number of printable sheets (A4 plain paper)
Number of printable sheets per pigment black ink bottle
Standard mode: 6,000 sheets
Economy mode: 9,000 sheets
Number of printable sheets per pigment color ink bottle
Standard mode: 14,000 sheets
Economy mode: 21,000 sheets
Measurement conditions
Measurement images:◦
Color printing: A4 color document ISO/IEC24712
Measurement method:◦
Canon original
Paper type:◦
Plain paper
Print driver setting:◦
Setting to the default for plain paper (setting Quality to Economy).
*The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead
of the ink bottle filled when the printer is used for the first time.
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Printing
Printing from Computer
Printing from Smartphone/Tablet
Printing Using Operation Panel
Using Cloud Service
Paper Settings
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Printing from Computer
Printing from Application Software (Windows Printer Driver)
Printing from Application Software (macOS AirPrint)
Printing Using Canon Application Software
Printing from Chromebook
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Printing from Application Software (Windows Printer Driver)
Basic Printing Setup Basic
Main Controls (Basic Settings Tab)
Set Media Type, Quality, etc. (Media/Quality Tab)
Set the Layout of Printed Documents (Page Setup Tab)
Overview of the Printer Driver
Updating the Driver
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Basic Printing Setup
In the Basic Settings tab, you can print in various ways according to your purpose.
1. Check that printer is turned on1.
2.
Open printer driver's setup screen
2.
3.
Select Profile (A)
3.
Select the print settings according to your purpose in Profiles on the Basic Settings tab.
If you select a print setting, Paper Size and Media Type will change automatically.
Note
When the paper size to be printed is selected from Printer Paper Size, the zoom level is
automatically set according to the selected paper size.
To select a zoom level of your choice, add a checkmark to Zoom and enter a number.
4.
Select Media Type (B) According to Requirements
4.
5.
Set Paper
5.
6.
Click OK
6.
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Note
For details about the paper information to be registered to the printer driver and on the printer, see the
following:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
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Main Controls (Basic Settings Tab)
Basic Settings Tab Description
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
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Basic Settings Tab Description
The Basic Settings tab is for registering commonly used print settings. When you select a registered
setting, the printer automatically switches to the preset items.
Profiles
Settings Preview
Preview before printing
Always print with current settings
Page Size
Printer Paper Size
Media Type
Quality
Paper Source
Copies
Collate
Orientation
Grayscale Printing
Page Layout
Zoom
1-sided/2-sided/Booklet Printing
Binding Location
Profiles
The names and icons of frequently used printing profiles are registered. When you select a printing
profile according to the purpose of the document, settings that match the purpose are applied.
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You can also change a printing profile and register it under a new name. You can delete the registered
printing profile.
Standard
These are the factory settings.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Paper Saving
Select this setting to save paper when printing a general document. Page Layout is set to 2 on 1,
and 1-sided/2-sided/Booklet Printing is set to 2-sided Printing.
If Page Size, Orientation, and Copies were set from the application software, those settings have
priority.
Photo Printing
If you select this setting when printing a photo, the photo paper and photo size generally used are
set.
If Orientation and Copies were set from the application software, those settings have priority.
Envelope
If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In
the Envelope Size Setting dialog box, select the size of the envelope to be used.
Greeting Card
When selected for printing a greeting card, the Media Type is automatically set to Inkjet Greeting
Card. Quality will be set to High.
Note
You cannot change the order of print settings.
Add...
Displays the Add to Profiles dialog box.
Click this button when you want to save the information that you set on the Basic Settings, Media/
Quality, and Page Setup tabs to Profiles.
Delete
Deletes a registered printing profile.
Select the name of the setting to be deleted from Profiles, and click Delete. When a confirmation
message is displayed, click OK to delete the specified printing profile.
Note
Printing profiles that are registered in the initial settings cannot be deleted.
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Uncheck this check box if you do not want to display a preview.
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Always print with current settings
Prints documents with the current settings starting from the next print execution.
When you select this function and then close the printer driver setup window, the information that you
set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same
settings is possible starting from the next print execution.
Important
If you log on with a different user name, the settings that were set when this function was enabled
are not reflected in the print settings.
If a setting was specified on the application software, it has priority.
Page Size
Selects a page size.
Ensure that you select the same page size as you selected within the application.
If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
Normally, it will appear as Same as Page Size, and the document is printed with no scaling.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Economy
Reduces the amount of ink used when printing.
Note
Selecting Economy in Quality reduces ink consumption. This means that you can print more
than if you have Standard selected.
For details on Economy Mode, see "Economy Mode."
Paper Source
Shows the source from which paper is supplied.
You may be able to switch the paper source with the printer driver.
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Automatically Select
Based on the paper settings in the printer driver and the paper information registered on the printer,
the printer automatically determines the paper source and feeds paper.
Rear Tray/Cassette 1/Cassette 2
Paper is always supplied from the selected paper source.
Important
Depending on the media type and size, the Paper Source settings that can be selected may differ.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
When the application software that you used to create the document has the same function, specify
the settings on the printer driver. However, if the print results are not acceptable, specify the
function settings on the application software.
Collate
Check this check box to group together the pages of each copy when you want to print multiple copies.
Uncheck this check box when you want to print with all pages of the same page number grouped
together.
Important
When the application software that you used to create the document has the same function,
give priority to the printer driver settings. However, if the print results are not acceptable, specify
the function settings on the application software. When you specify the number of copies and
the printing order with both the application and this printer driver, the number of copies may be
multiplied numbers of the two settings or the specified printing order may not be enabled.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Maintenance tab, opening the Custom
Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape]
check box.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Page Layout
Selects the size of the document you want to print and the type of printing.
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1 on 1 to 16 on 1
Multiple pages of document can be printed on one sheet of paper.
To change the page order, click Preferences.... In the Page Layout Printing dialog box that
appears, specify Page Order.
Poster (1 x 2) to Poster (4 x 4)
This function enables you to enlarge the image data and divide the enlarged data into several
pages to be printed. You can also glue together these sheets of paper to create large printed
matter, such as a poster.
Preferences...
Opens the Poster Printing dialog box.
Click this button to set details on poster printing.
Zoom
Specifies an enlargement or reduction ratio for the document you want to print.
1-sided/2-sided/Booklet Printing
1-sided Printing
Select when performing single-sided printing.
2-sided Printing
Select when performing duplex printing.
Manual 2-sided Printing
Selects whether duplex printing is to be performed automatically or manually.
To perform duplex printing manually, check this check box.
Booklet Printing
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of
the paper. This type of printing ensures that pages can be collated properly, in page number order,
when the printed sheets are folded and stapled at the center.
Manual 2-sided Printing
Selects whether duplex printing is to be performed automatically or manually.
To perform duplex printing manually, check this check box.
Preferences...
Opens the Booklet Printing dialog box.
Click this button to set details on booklet printing.
Binding Location
Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings,
and automatically selects the best stapling margin position. Check Binding Location, and select from
the list to change it.
To specify the width of the binding margin, set it from the Page Setup tab.
Printer Media Information...
Displays Printer Media Information dialog box.
You can check the printer settings and apply the checked settings to the printer driver.
Defaults
Restores all the settings you have changed to their default values.
Click this button to return all settings on the Basic Settings, Media/Quality, and Page Setup tabs to
their default values (factory settings).
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Add to Profiles dialog box
This dialog box allows you to save the information that you set on the Basic Settings, Media/Quality,
and Page Setup tabs and add the information to the Profiles list on the Basic Settings tab.
Name
Enter the name for the printing profile you wish to save.
Up to 255 characters can be entered.
The name appears, with its associated icon, in the Profiles list on the Basic Settings tab.
Options...
Opens the Add to Profiles dialog box.
Changes the details of printing profile to be saved.
Add to Profiles dialog box
Select the icons of the printing profiles to be registered to Profiles, and change the items to be saved in
the printing profiles.
Icon
Select the icon for the printing profile you wish to save.
The selected icon appears, with its name, in the Profiles list on the Basic Settings tab.
Save the paper size setting
Saves the paper size to the printing profile in Profiles.
To apply the saved paper size when the printing profile is selected, check this check box.
If this check box is unchecked, the paper size is not saved, and consequently the paper size setting
is not applied when the printing profile is selected. Instead the printer prints with the paper size
specified with the application software.
Save the orientation setting
Saves the Orientation to the printing profile in Profiles.
To apply the saved print orientation when the printing profile is selected, check this check box.
If this check box is unchecked, the print orientation is not saved, and consequently the Orientation
setting is not applied when the printing profile is selected. Instead the printer prints with the print
orientation specified with the application software.
Save the copies setting
Saves the Copies setting to the printing profile in Profiles.
To apply the saved copies setting when the printing profile is selected, check this check box.
If this check box is unchecked, the copies setting is not saved, and consequently the Copies
setting is not applied when the printing profile is selected. Instead the printer prints with the copies
setting specified with the application software.
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
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Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Page Layout Printing dialog box
This dialog box allows you to select the number of document pages to be placed on one sheet of paper,
the page order, and whether a page border line is to be printed around each document page. The settings
specified in this dialog box can be confirmed in the settings preview on the printer driver.
Page Order
Specifies the document orientation to be printed on a sheet of paper.
Page Border
Prints a page border line around each document page. Check this check box to print the page border
line.
Exclude single page documents from Page Layout Printing
If you add a checkmark, single-page documents are printed on a single sheet without performing
Page Layout Printing.
Poster Printing dialog box
This dialog box allows you to select the size of the image to be printed. You can also make settings for cut
lines and paste markers which are convenient for pasting together the pages into a poster.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Print "Cut/Paste" in margins
Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as
guidelines for pasting together the pages into a poster. Check this check box to print the words.
Note
Depending on the environment of the printer driver you are using, this function may not be
available.
Print "Cut/Paste" lines in margins
Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a
poster. Check this check box to print the cut lines.
Print page range
Specifies the printing range. Select All under normal circumstances.
Select Pages to specify a specific page or range.
Note
If some of the pages have not been printed well, specify the pages that do not need to be printed
by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the
screen will be printed this time.
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Booklet Printing dialog box
This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and
printing a page border, can also be set in this dialog box.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Booklet Printing dialog box.
You can check what the document will look like when printed as a booklet.
Margin for stapling
Specifies which side of the booklet is to be stapled.
Insert blank page
Selects whether to print the document on one side or both sides of the booklet.
Check this check box to print the document on one side of the booklet and select the side to be left
blank from the list.
Margin
Specifies the width of the stapling margin.
The specified width becomes the stapling margin from the center of the sheet.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Printer Media Information dialog box
This dialog box allows you to check the printer settings and apply the checked settings to the printer
driver.
Paper Source
Check the setting or select a new paper source.
Media Type
Displays the Media Type that is currently set on the printer.
To apply the displayed setting to the printer driver, click Set.
Printer Paper Size
Displays the Printer Paper Size that is currently set on the printer.
To apply the displayed setting to the printer driver, click Set.
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Paper Settings on the Printer Driver and the Printer (Media
Type)
When you use this printer, selecting a media type and paper size that matches the print purpose will help
you achieve the best print results.
Depending on the media type you are using, specify the media type settings on the printer driver or the
printer's operation panel as described below.
Canon genuine papers (Document Printing)
Media name <Model No.> Media Type in the printer driver
Paper information registered on
the printer
Canon Red Label Superior <WOP111> Plain Paper Plain paper
Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper
High Resolution Paper <HR-101N> High Resolution Paper High-Res Paper
Canon genuine papers (Photo Printing)
Media name <Model No.> Media Type in the printer driver
Paper information regis-
tered on the printer
Photo Paper Plus Glossy II <PP-201/PP-208/
PP-301>
Photo Paper Plus Glossy II Plus Glossy II
Photo Paper Pro Luster <LU-101> Photo Paper Pro Luster Pro Luster
Photo Paper Plus Semi-gloss <SG-201> Photo Paper Plus Semi-gloss Plus Semi-gloss
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>
Glossy Photo Paper Glossy
Photo Paper Glossy <GP-701> Glossy Photo Paper Glossy
Matte Photo Paper <MP-101> Matte Photo Paper Matte
Canon genuine papers (Original Product)
Media name <Model No.> Media Type in the printer driver
Paper information registered on
the printer
Restickable Photo Paper <RP-101> Glossy Photo Paper Glossy
Removable Photo Stickers <PS-308R> Glossy Photo Paper Glossy
Magnetic Photo Paper <MG-101/PS-508> Glossy Photo Paper Glossy
Light Fabric Iron-on Transfers <LF-101> Light Fabric Iron-on Transfers LF Iron Transfers
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Double sided Matte Paper <MP-101D> Matte Photo Paper Matte
Commercially available papers
Media name Media Type in the printer driver
Paper information registered
on the printer
Plain Paper (including recycled paper) Plain Paper Plain paper
Hammermill Premium Color Copy Cover 58 lb
(216 g /m2)
Card Stock Card stock
Mondi Canon Top Colour Zero 67 lb (250
g /m2)
Card Stock Card stock
Envelopes Envelope Envelope
Window envelope Envelope Envelope
Kraft Paper High Resolution Paper High-Res Paper
Embossed Paper High Resolution Paper High-Res Paper
Washi Washi Others
Label Paper Label Paper Label Paper
Greeting Cards Inkjet Greeting Card Others
Card Stock Card Stock Card stock
Note
When printing to cardboard, select Card Stock from Media Type on the printer driver, and then print
from the rear tray.
For information on Washi that can be used with the printer, see "Print Using Washi."
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Paper Settings on the Printer Driver and the Printer (Paper
Size)
When you use this printer, selecting a paper size that matches the print purpose will help you achieve the
best print results.
You can use the following paper sizes on this printer.
Printer Paper Size in the printer driver Paper information registered on the printer
Letter 8.5"x11" 22x28cm Letter
Legal 8.5"x14" 22x36cm Legal
Executive 7.25"x10.5" 184.2x266.7mm Executive
A6 A6
A5 A5
A4 A4
B5 B5
B-Oficio 8.5"x14" 216.0x355.0mm B-Oficio
M-Oficio 8.50"x13.43" 216.0x341.0mm M-Oficio
Foolscap/F4/Oficio2 FC/F4/Oficio2
Legal (India) 8.46"x13.58" 215x345mm Legal(India)
4"x6" 10x15cm KG/4"x6"(10x15)
5"x7" 13x18cm 2L/5"x7"(13x18)
7"x10" 18x25cm 7"x10"(18x25cm)
8"x10" 20x25cm 8"x10"(20x25cm)
L 89x127mm L(89x127mm)
2L 127x178mm 2L/5"x7"(13x18)
Square 5"x5" 13x13cm Square 5"
Hagaki 100x148mm Hagaki
Hagaki 2 200x148mm Hagaki 2
Envelope Com 10 Envelope Com 10
Envelope DL Envelope DL
Nagagata 3 4.72"x9.25" Nagagata 3
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Nagagata 4 3.54"x8.07" Nagagata 4
Yougata 4 4.13"x9.25" Yougata 4
Yougata 6 3.86"x7.48" Yougata 6
Envelope C5 Envelope C5
Envelope Monarch 3.88"x7.5" 98.4x190.5mm Envelope Monarch
Custom Size Any size
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Printing on Postcards
1. Load postcard on the printer1.
2.
Open the printer driver setup window
2.
3. Select commonly used settings3.
Display the Basic Settings tab, and for Profiles, select Standard.
4.
Select the paper size
4.
For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm.
Important
Return postcards can be used only when you print them from the computer.
When printing a return postcard, always set the paper size to Hagaki 2 200x148mm from your
application software or the printer driver.
Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the
postcard properly, and this condition will cause line shifts or a paper jam.
5. Select the media type5.
Select the Hagaki you want to use from Hagaki in Media Type.
Important
This printer cannot print on postcards that have photos or stickers attached.
You will get cleaner printing if you print the message side first and then print the address side.
The paper settings on the printer driver are different, depending on whether you are printing on
the address side or the message side.
For details about the paper information to be registered to the printer driver and on the printer, see
the following:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
6.
Set the print orientation
6.
To print the address horizontally, set Orientation to Landscape.
7.
Select the print quality
7.
For Quality, select the quality according to your purpose.
8.
Click OK
8.
When you perform printing, the data will be printed onto the postcard.
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Setting Up Envelope Printing
1. Load envelope on the printer1.
2.
Open the printer driver setup window
2.
3. Select the media type3.
Select Envelope from Profiles on the Basic Settings tab.
4.
Select the paper size
4.
When the Envelope Size Setting dialog box is displayed, select the envelope size you want to use, and
then click OK.
5.
Set the orientation
5.
To print the addressee horizontally, select Landscape for Orientation.
Note
If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope
C5, or Envelope Monarch 3.88"x7.5" 98.4x190.5mm is selected for Printer Paper Size, the
printer rotates the paper 90 degrees to the left to print, regardless of the Rotate 90 degrees left
when orientation is [Landscape] setting for Custom Settings in the
Maintenance tab.
6. Select the print quality6.
For Quality, select the quality according to your purpose.
7. Click OK7.
When you perform print, the information is printed on the envelope.
Important
When you perform envelope printing, guide messages are displayed.
To hide the guide messages, check the Do not show this message again check box.
To show the guide again, click the View Printer Status button on the Maintenance tab, and start the
Canon IJ Status Monitor.
Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
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Registering a Frequently Used Printing Profile
You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary
printing profiles can be deleted at any time.
Registering a Printing Profile
1.
Open the printer driver setup window
1.
2.
Set the necessary items
2.
From Profiles on the Basic Settings tab, select the printing profile to be used and if necessary,
change each of the settings.
You can also register necessary items on the Media/Quality and Page Setup tabs.
3.
Click Add...
3.
The Add to Profiles dialog box opens.
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4. Save the settings4.
Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the
items, and then click OK.
In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings
tab.
The name and icon are displayed in Profiles.
Important
To save the page size, orientation, and number of copies that was set in each sheet, click Options...,
and check each item.
Note
When you re-install the printer driver or upgrade the printer driver version, the print settings that are
already registered will be deleted from Profiles.
Registered print settings cannot be saved and preserved. If a profile is deleted, register the print
settings again.
Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted1.
Select the printing profile you want to delete from the Profiles list on the Basic Settings tab.
2.
Delete the printing profile
2.
Click Delete. When the confirmation message appears, click OK.
The selected printing profile is deleted from the Profiles list.
Note
Printing profiles that are registered in the initial settings cannot be deleted.
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Set Media Type, Quality, etc. (Media/Quality Tab)
Media/Quality Tab Description
Adjust Colors
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles
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Media/Quality Tab Description
The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can
also adjust the print quality and color tones.
Settings Preview
Media Type
Paper Source
Quality
Color/Intensity
Grayscale Printing
Preview before printing
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
The printer illustration shows how to load paper to match the printer driver settings.
Check whether the printer is set up correctly by looking at the illustration before you start printing.
Media Type
Selects a type of printing paper.
Select a media type that matches the paper that is loaded in the printer. This ensures that printing is
carried out properly for the specified paper.
Paper Source
Shows the source from which paper is supplied.
You may be able to switch the paper source with the printer driver.
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Automatically Select
Based on the paper settings in the printer driver and the paper information registered on the printer,
the printer automatically determines the paper source and feeds paper.
Rear Tray/Cassette 1/Cassette 2
Paper is always supplied from the selected paper source.
Important
Depending on the media type and size, the Paper Source settings that can be selected may differ.
Quality
Selects your desired printing quality.
Select one of the following to set the print quality level that is appropriate for the purpose.
Important
Depending on the Media Type settings, the same print results may be produced even if the
Quality is changed.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Economy
Reduces the amount of ink used when printing.
Note
Selecting Economy in Quality reduces ink consumption. This means that you can print more
than if you have Standard selected.
For details on Economy Mode, see "Economy Mode."
Color/Intensity
Selects color adjustment method.
Auto
Cyan, Magenta, Yellow, Brightness, Contrast, and so on are adjusted automatically.
Manual
Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness,
Contrast, etc. and Color Correction method.
Set...
Select Manual for Color/Intensity to enable this button.
In the Manual Color Adjustment dialog box, you can adjust individual color settings such as
Cyan, Magenta, Yellow, Brightness, and Contrast on the Color Adjustment tab, and select the
Color Correction method on the Matching tab.
Note
If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog
box to set the profile.
Grayscale Printing
This function converts the data to monochrome data when printing your document.
Check this check box to print a color document in monochrome.
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Preview before printing
Shows what the print result will look like before you actually print the data.
Check this check box to display a preview before printing.
Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on the current screen to their default values (factory
settings).
Color Adjustment Tab
This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow,
Brightness, and Contrast options.
Preview
Shows the effect of color adjustment.
The color and brightness change when each item is adjusted.
Note
The graphic is in monochrome when the Grayscale Printing check box is checked.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
If you want to display the preview image with a color pattern, check this check box.
Cyan / Magenta / Yellow
Adjusts the strengths of Cyan, Magenta, and Yellow.
Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color
weaker.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
This adjustment changes the relative amount of ink of each color used, which alters the total
color balance of the document. Use your application if you want to change the total color balance
significantly. Use the printer driver only if you want to adjust the color balance slightly.
Brightness
Adjusts the brightness of your print. You cannot change the levels of pure white and black. However,
the brightness of the colors between white and black can be changed. Moving the slider to the right
brightens (dilutes) the colors, and moving the slider to the left darkens (intensifies) the colors. You
can also directly enter brightness values that are linked to the slider bar. Enter a value in the range
from -50 to 50.
Contrast
Adjusts the contrast between light and dark in the image to be printed.
Moving the slider to the right increases the contrast, moving the slider to the left decreases the
contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Matching Tab
Allows you to select the method for adjusting colors to match the type of document to be printed.
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Color Correction
Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation.
Driver Matching
With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer.
ICM
Adjusts the colors by using an ICC profile when printing.
Important
If the application software is set so that ICM is disabled, ICM is unavailable for Color
Correction and the printer may not be able to print the image data properly.
None
Disables color adjustment with the printer driver. Select this value when you are specifying an
individually created printing ICC profile in an application software to print data.
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Set the Layout of Printed Documents (Page Setup Tab)
Page Setup Tab Description
Setting the Number of Copies and Printing Order
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Page Setup Tab Description
The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this
tab allows you to set the number of copies and the order of printing. If the application which created the
document has a similar function, set them with the application.
Settings Preview
Page Size
Printer Paper Size
Copies
Print from Last Page
Collate
Orientation
Rotate 180 degrees
Page Layout
Zoom
1-sided/2-sided/Booklet Printing
Binding Location
Specify Margin
Print Options
Stamp
Settings Preview
The paper illustration shows how the original will be laid out on a sheet of paper.
You can check an overall image of the layout.
The printer illustration shows how to load paper to match the printer driver settings.
Check whether the printer is set up correctly by looking at the illustration before you start printing.
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Page Size
Selects a page size.
Ensure that you select the same page size as you selected within the application.
If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Printer Paper Size
Selects the size of paper actually loaded into the printer.
The default setting is Same as Page Size to perform normal-sized printing.
If you select a paper size that is smaller than the Page Size, the document size will be reduced. If you
select a paper size that is larger, the document size will be enlarged.
Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any
vertical and horizontal dimensions for the paper size.
Copies
Specifies the number of copies you want to print. You can specify a value from 1 to 999.
Important
If the application used to create your document has a similar function, specify the number of copies
with the application without specifying it here.
Print from Last Page
Check this check box when you want to print from the last page in order. If you do this, you do not need
to sort the pages into their correct order after printing.
Uncheck this check box to print your document in normal order, starting from the first page.
Collate
Check this check box to group together the pages of each copy when you want to print multiple copies.
Uncheck this check box when you want to print with all pages of the same page number grouped
together.
Important
When the application software that you used to create the document has the same function,
give priority to the printer driver settings. However, if the print results are not acceptable, specify
the function settings on the application software. When you specify the number of copies and
the printing order with both the application and this printer driver, the number of copies may be
multiplied numbers of the two settings or the specified printing order may not be enabled.
Orientation
Selects the printing orientation.
If the application used to create your document has a similar function, select the same orientation that
you selected in that application.
Portrait
Prints the document so that its top and bottom positions are unchanged relative to the paper feed
direction. This is the default setting.
Landscape
Prints the document by rotating it 90 degrees relative to the paper feed direction.
You can change the rotation direction by going to the Maintenance tab, opening the Custom
Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape]
check box.
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To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left
when orientation is [Landscape] check box.
Rotate 180 degrees
Prints the document by rotating it 180 degrees against the paper feed direction.
The width of print area and the amount of extension that are configured in other application software will
be reversed vertically and horizontally.
Page Layout
Selects the size of the document you want to print and the type of printing.
1 on 1 to 16 on 1
Multiple pages of document can be printed on one sheet of paper. To change the page order, click
Preferences.... In the Page Layout Printing dialog box that appears, specify Page Order.
Poster (1 x 2) to Poster (4 x 4)
This function enables you to enlarge the image data and divide the enlarged data into several
pages to be printed.
You can also glue together these sheets of paper to create large printed matter, such as a poster.
Preferences...
Opens the Poster Printing dialog box.
Click this button to set details on poster printing.
Zoom
Specifies an enlargement or reduction ratio for the document you want to print.
1-sided/2-sided/Booklet Printing
1-sided Printing
Select when performing single-sided printing.
2-sided Printing
Select when performing duplex printing.
Manual 2-sided Printing
Selects whether duplex printing is to be performed automatically or manually.
To perform duplex printing manually, check this check box.
Booklet Printing
The booklet printing function allows you to print data for a booklet. Data is printed on both sides of
the paper. This type of printing ensures that pages can be collated properly, in page number order,
when the printed sheets are folded and stapled at the center.
Manual 2-sided Printing
Selects whether duplex printing is to be performed automatically or manually.
To perform duplex printing manually, check this check box.
Preferences...
Opens the Booklet Printing dialog box. Click this button to set details on booklet printing.
Binding Location
Selects the stapling margin position.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best
stapling margin position. Check Binding Location, and select from the list to change it. To specify the
width of the binding margin, set it from the Page Setup tab.
Specify Margin...
Opens the Specify Margin dialog box. You can specify the width of the margin.
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Print Options...
Opens the Print Options dialog box.
Changes detailed printer driver settings for print data that is sent from applications.
Stamp...
Opens the Stamp dialog box.
The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also
allows you to print date, time and user name.
Depending on the environment, Stamp may not be available.
Defaults
Restores all the settings you have changed to their default values.
Clicking this button restores all the settings on the current screen to their default values (factory
settings).
Custom Paper Size dialog box
This dialog box allows you to specify the size (width and height) of the custom paper.
Units
Select the unit for entering a user-defined paper size.
Paper Size
Specifies the Width and the Height of the custom paper. Measurement is shown according to the
units specified in Units.
Page Layout Printing dialog box
This dialog box allows you to select the number of document pages to be placed on one sheet of paper,
the page order, and whether a page border line is to be printed around each document page.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Page Order
Specifies the document orientation to be printed on a sheet of paper.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
Exclude single page documents from Page Layout Printing
If you add a checkmark, single-page documents are printed on a single sheet without performing
Page Layout Printing.
Poster Printing dialog box
This dialog box allows you to select the size of the image to be printed. You can also make settings for cut
lines and paste markers which are convenient for pasting together the pages into a poster.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
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Print "Cut/Paste" in margins
Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as
guidelines for pasting together the pages into a poster.
Check this check box to print the words.
Note
Depending on the environment of the printer driver you are using, this function may not be
available.
Print "Cut/Paste" lines in margins
Specifies whether to print cut lines that serve as guidelines for pasting together the pages into a
poster.
Check this check box to print the cut lines.
Print page range
Specifies the printing range. Select All under normal circumstances.
Select Pages to specify a specific page or range.
Note
If some of the pages have not been printed well, specify the pages that do not need to be printed
by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the
screen will be printed this time.
Booklet Printing dialog box
This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and
printing a page border, can also be set in this dialog box.
The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Preview Icon
Shows the settings made on the Booklet Printing dialog box.
You can check what the document will look like when printed as a booklet.
Margin for stapling
Specifies which side of the booklet is to be stapled.
Insert blank page
Selects whether to print the document on one side or both sides of the booklet.
Check this check box to print the document on one side of the booklet and select the side to be left
blank from the list.
Margin
Specifies the width of the stapling margin.
The specified width becomes the stapling margin from the center of the sheet.
Page Border
Prints a page border line around each document page.
Check this check box to print the page border line.
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Specify Margin dialog box
This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit
on one page, the document is reduced when printed.
Margin
Specifies the width of the stapling margin.
The width of the side specified by Binding Location becomes the stapling margin.
Print Options dialog box
Makes changes to print data that is sent to the printer.
Depending on the environment, this function may not be available.
Disable ICM required from the application software
Disables the ICM function required from the application software.
When an application software uses Windows ICM to print data, unexpected colors may be produced
or the printing speed may decrease. If these problems occur, checking this check box may resolve
the problems.
Important
Uncheck this check box under normal circumstances.
This function does not work when ICM is selected for Color Correction on the Matching tab of
the Manual Color Adjustment dialog box.
Disable the color profile setting of the application software
Checking this check box disables information in the color profile that was set on the application
software.
When the information in the color profile set on the application software is output to the printer driver,
the print result may contain unexpected colors. If this happens, checking this check box may resolve
the problem.
Important
Uncheck this check box under normal circumstances.
Even when this check box is checked, only some of the information in the color profile is
disabled, and the color profile can still be used for printing.
Disable the paper source setting of the application software
Disables the paper feed method that is set by the application.
With some applications such as Microsoft Word, the data may be printed with a feed method that
differs from the printer driver setting. In this case, check this function.
Important
When this function is enabled, normally the paper feeding method cannot be changed from the
Canon IJ Preview.
Ungroup Papers
Sets the display method of Media Type, Page Size, and Printer Paper Size.
To display the items separately, select the check box.
To display the items as a group, clear the check box.
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Do not allow application software to compress print data
Compression of the application software print data is prohibited.
If the print result has missing image data or unintended colors, selecting this check box may improve
the condition.
Important
Uncheck this check box under normal circumstances.
Print after creating print data by page
The print data is created in page units, and printing starts after the processing of one page of print
data is complete.
If a printed document contains unintended results such as streaks, selecting this check box may
improve the results.
Important
Uncheck this check box under normal circumstances.
Print barcodes and 2D barcodes clearly
If you add a checkmark, it might solve readability issues with barcodes or 2D barcodes (QR codes).
Important
Print speed might become slower.
The desired effectiveness might not be achieved.
Improve bleeding and thickened black text/lines (plain paper)
If you add a checkmark, it may improve blurring in text and lines when printing on plain paper.
Prevention of Print Data Loss
You can reduce the size of the print data that was created with the application software and then print
the data.
Depending on the application software being used, the image data may be cut off or may not be
printed properly. In such cases, select On. If you will not be using this function, select Off.
Important
When using this function, the print quality may drop depending on the print data.
Unit of Print Data Processing
Selects the processing unit of the print data to be sent to the printer.
Select Recommended under normal circumstances.
Important
A large amount of memory may be used for certain settings.
Do not change the setting if your computer has a small amount of memory.
Specify print start position
Select this to make fine adjustments to the print start position.
Click Set... to display the Print Start Position dialog box and configure the print start position.
Stamp dialog box
Depending on the environment, Stamp may not be available.
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The Stamp dialog box allows you to print a stamp over or behind the document pages. In addition to the
pre-registered ones, you can register and use your original stamp.
Stamp
Stamp printing is a function that prints a stamp over a document.
Check this check box and select a title from the list to print a stamp.
Define Stamp...
Opens the Stamp Settings dialog box.
You can check the details of a selected stamp or save a new stamp.
Place stamp over text
Sets how the stamp is to be printed over the document.
Check the Stamp check box to enable this.
Check this check box to print a stamp over the printed document page. The printed data may be
hidden behind the stamp.
Uncheck this check box to print the document data over the stamp. The printed data will not be
hidden behind the stamp. However, the sections of the stamp that are overlapped by the document
may be hidden.
Stamp first page only
Selects whether the stamp is to be printed on the first page only or on all pages when the document
has two or more pages.
Check the Stamp check box to enable this.
Check this check box to print a stamp on the first page only.
Stamp Tab
The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp.
Preview Window
Shows the status of the stamp configured in each tab.
Stamp Type
Specifies the stamp type.
Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select
Date/Time/User Name to display the creation date/time and user name of the printed document.
The setting items in the Stamp tab change depending on the selected type.
For Text registration, the characters must already be entered in Stamp Text. If necessary,
change the TrueType Font, Style, Size, and Outline settings. You can select the color of the
stamp by clicking Select Color....
For Bitmap, click Select File... and select the bitmap file (.bmp) to be used. If necessary,
change the settings of the Size and Transparent white area.
For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size,
and Outline. You can select the color of the stamp by clicking Select Color....
When Stamp Type is Text or Date/Time/User Name
Stamp Text
Specifies the stamp text string.
Up to 64 characters can be entered.
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For Date/Time/User Name, the creation date/time and user name of the printed object are
displayed in Stamp Text.
TrueType Font
Selects the font for the stamp text string.
Style
Selects the font style for the stamp text string.
Size
Selects the font size for the stamp text string.
Outline
Selects a frame that encloses the stamp text string.
If a large font size is selected for Size, characters may extend outside of the stamp border.
Color/Select Color...
Shows the current color for the stamp.
To select a different color, click Select Color... to open the Color dialog box, and select or create a
color you wish to use as a stamp.
When Stamp Type is Bitmap
File
Specifies the name of the bitmap file to be used as the stamp.
Select File...
Opens the dialog box to open a file.
Click this button to select a bitmap file to be used as a stamp.
Size
Adjusts the size of the bitmap file to be used as a stamp.
Moving the slider to the right increases the size, moving the slider to the left decreases the size.
Transparent white area
Specifies whether to make white-filled areas of the bitmap transparent.
Check this check box to make white-filled areas of the bitmap transparent.
Note
Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to
Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192,
192).
Placement Tab
The Placement tab allows you to set the position where the stamp is to be printed.
Preview Window
Shows the status of the stamp configured in each tab.
Position
Specifies the stamp position on the page.
Selecting Custom from the list allows you to enter values for the X-Position and Y-Position
coordinates directly.
You can also change the stamp position by dragging the stamp in the preview window.
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Rotation
Specifies the angle of rotation for the stamp. The angle can be set by entering the number of
degrees.
Negative values rotate the stamp clockwise.
Note
Rotation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on
the Stamp tab.
Note
Click Defaults to set the stamp position to Center and the rotation to "0."
Save settings Tab
The Save settings tab allows you to register a new stamp or delete an unnecessary stamp.
Title
Enter the title to save the stamp you created.
Up to 64 characters can be entered.
Note
Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Stamps
Shows a list of saved stamp titles.
Specify a title to display the corresponding stamp in Title.
Save/Save overwrite
Saves the stamp.
Enter a title in Title, and then click this button.
Delete
Deletes an unnecessary stamp.
Specify the title of an unnecessary stamp from the Stamps list, and click this button.
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Setting the Number of Copies and Printing Order
You can also set the number of copies on the Basic Settings tab.
1. Open the printer driver setup window1.
2.
Specify the number of copies to be printed
2.
For Copies on the Page Setup tab, specify the number of copies to be printed.
3.
Specify the print order
3.
Check the Print from Last Page check box when you want to print from the last page in order, and
uncheck the check box when you want to print from the first page.
Check the Collate check box when you are printing multiple copies of a document and want to print out
all pages in each copy together. Uncheck this check box when you want to print all pages with the same
page number together.
Print from Last Page: /Collate:
Print from Last Page: /Collate:
Print from Last Page: /Collate:
Print from Last Page: /Collate:
4.
Click OK
4.
When you perform print, the specified number of copies will be printed with the specified printing order.
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Important
When the application software that you used to create the document has the same function, specify
the settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
Note
By setting both Print from Last Page and Collate, you can perform printing so that papers are collated
one by one starting from the last page.
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Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
1.
Open the printer driver setup window
1.
2.
Set page layout printing
2.
Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab.
The current settings are displayed in the settings preview on the left side of the printer driver.
3. Select the print paper size3.
Select the size of the paper loaded in the printer from the Printer Paper Size list.
4.
Set the number of pages to be printed on one sheet and the page order
4.
If necessary, click Preferences..., specify the following settings in the Page Layout Printing dialog box,
and click OK.
Page Order
To change the page arrangement order, select a placement method from the list.
Page Border
To print a page border around each document page, check this check box.
Exclude single page documents from Page Layout Printing
If you add a checkmark, single-page documents are printed on a single sheet without performing
Page Layout Printing.
5.
Complete the setup
5.
Click OK on the Page Setup tab.
When you perform print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Duplex Printing
You can also set duplex printing in the Basic Settings tab.
Performing Automatic Duplex Printing
You can perform the duplex printing without having to turn over the paper.
1.
Open the printer driver setup window
1.
2. Set automatic duplex printing2.
Select 2-sided Printing for 1-sided/2-sided/Booklet Printing on the Page Setup tab.
3. Select the layout3.
Select the layout you want to use from the Page Layout list.
4. Specify the side to be stapled4.
The best Binding Location is selected automatically from the Orientation and Page Layout settings.
To change the setting, select another stapling side from the Binding Location list.
5.
Set the margin width
5.
If necessary, click Specify Margin... and set the margin width, and then click OK.
6. Complete the setup6.
Click OK on the Page Setup tab.
When you perform print, duplex printing will be started.
Performing Duplex Printing Manually
You can perform the duplex printing manually.
1.
Open the printer driver setup window
1.
2.
Set duplex printing
2.
Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Check the
Manual 2-sided Printing check box.
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3. Select the layout3.
Select the layout you want to use from the Page Layout list.
4. Specify the side to be stapled4.
The best Binding Location is selected automatically from the Orientation and Page Layout settings.
To change the setting, select another stapling side from the Binding Location list.
5.
Set the margin width
5.
If necessary, click Specify Margin... and set the margin width, and then click OK.
6.
Complete the setup
6.
Click OK on the Page Setup tab.
When you perform print, the document is first printed on one side of a sheet of paper. After one side is
printed, reload the paper correctly according to the message.
Then tap Start print on the printer operation panel to print the opposite side.
Important
Automatic duplex printing can be performed only when one of the following paper sizes is selected from
Page Size on the Page Setup tab.
Letter 8.5"x11" 22x28cm, A4
After printing the front page, there is an ink drying wait time before starting to print the back page
(Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying
wait time at Other Settings in the Canon IJ Printer Assistant Tool.
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Overview of the Printer Driver
Canon IJ Printer Driver
Opening Printer Driver's Setup Screen
Canon IJ Status Monitor
Instructions for Use (Printer Driver)
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Canon IJ Printer Driver
The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer
so that it can communicate with the printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different models support different print data formats, you need a printer driver for the specific
model you are using.
Installing the Printer Driver
To install the printer driver, install the driver from the Setup CD-ROM or our website.
Specifying the Printer Driver
To specify the printer driver, open the Print dialog box of the application software you are using, and
select "Canon XXX" (where "XXX" is your model name).
Displaying the Manual from the Printer Driver
To display the description of a setup tab from the printer driver's setup screen, click Help on that tab.
Related Topic
Opening Printer Driver's Setup Screen
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Opening Printer Driver's Setup Screen
You can display the printer driver's setup screen from your application software or by clicking the printer
icon.
Displaying the Printer Driver's Setup Screen from Your Application
Software
Perform this procedure to set up the print settings during printing.
1.
Select print command from application software
1.
In general, select Print on the File menu to open the Print dialog box.
2.
Select your printer model, and click Preferences (or Properties)
2.
The printer driver's setup screen appears.
Note
Depending on the application software you are using, the command and menu names, and the
number of steps may vary. For details, refer to the operating instructions of your application software.
Displaying the Printer Driver's Setup Screen by Clicking the Printer Icon
From the setup screen you can perform printer maintenance operations such as print head cleaning, or
set print settings to be shared by all application software.
The following instructions are shown using screens displayed in Windows 11 as an example.
1. Select the Settings -> Bluetooth & devices -> Printers & scanners1.
2. Click your model name icon, and then select Printing preferences from the displayed2.
menu
The printer driver setup window appears.
Note
If you're using Windows 10 or earlier, follow the steps below to display the printer driver settings
screen.
1.
Select the Control Panel -> Hardware and Sound -> Devices and Printers
1.
2.
Right-click your model name icon, and then select Printing preferences from the
2.
displayed menu
Opening the printer driver setup window through Printer properties displays such tabs
regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear
when opening through Printing preferences or application software. For tabs regarding
Windows functions, refer to the user's manual for the Windows.
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Canon IJ Status Monitor
The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is
shown by the icons and messages in the status monitor.
Launching the Canon IJ Status Monitor
The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When
launched, the Canon IJ Status Monitor appears as a button on the task bar.
Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
Note
To open the Canon IJ Status Monitor when the printer is not printing, open the printer driver setup
window and click View Printer Status on the Maintenance tab.
The information displayed on the Canon IJ Status Monitor may differ depending on the country or
region where you are using your printer.
When Errors Occur
The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of
paper or if the ink is low).
In such cases, take the appropriate action as described.
Related Topic
Canon IJ Status Monitor Description
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
Depending on the document type to be printed, the paper feed method specified in the printer driver
may not operate correctly.
If this happens, open the printer driver setup window from the Print dialog box of the application
software, and check the setting in the Paper Source field on the Media/Quality tab.
With some applications, the Copies setting in the Page Setup tab of the printer driver may not be
enabled.
In this case, use the copies setting in the Print dialog box of the application software.
If the selected Language in the About dialog box of the Maintenance tab does not match the
operating system interface language, the printer driver setup window may not be displayed properly.
Do not change the Advanced tab items of the printer properties. If you change any of the items, you
will not be able to use the following functions correctly.
Also, if Print to file is selected in the Print dialog box of the application software and with applications
that prohibit EMF spooling, the following functions will not operate.
Preview before printing on the Media/Quality tab
Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab
Manual 2-sided Printing when 2-sided Printing is selected from 1-sided/2-sided/Booklet
Printing on the Page Setup tab
Booklet Printing in 1-sided/2-sided/Booklet Printing on the Page Setup tab
Print from Last Page, Collate, Specify Margin..., and Stamp... on the Page Setup tab
Since the resolution in the preview display differs from the printing resolution, text and lines in the
preview display may appear different from the actual print result.
With some applications, the printing is divided into multiple print jobs.
To cancel printing, delete all divided print jobs.
If image data is not printed correctly, display the Print Options dialog box from the Page Setup tab
and change the setting of Disable ICM required from the application software. This may solve the
problem.
If you are using a model that has a card slot, the card slot of the printer may become inaccessible. In
such cases, restart the printer or turn it off and reconnect the USB cable.
Points to Note About Applications with Restrictions
There are following restrictions in Microsoft Word (Microsoft Corporation).
When Microsoft Word has the same printing functions as the printer driver, use Word to specify
them.
When a setting from 2 on 1 to 16 on 1 or Zoom is used for Page Layout on the Page Setup tab
of the printer driver, the document may not print normally in certain versions of Word.
When Page Size in Word is set to "XXX Enlarge/Reduce," the document may not print normally in
certain versions of Word.
If this happens, follow the procedure below.
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1. Open Word's Print dialog box.
2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same
paper size that you specified in Word.
3. Set Booklet Printing in Page Layout or 1-sided/2-sided/Booklet Printing according to
your requirements.
4. Click OK to close the window.
5. Without starting printing, close the Print dialog box.
6. Open Word's Print dialog box again.
7. Open the printer driver setup window and click OK.
8. Start printing.
If bitmap printing is enabled in Adobe Illustrator (Adobe Incorporated), printing may take time or some
data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog
box.
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Maintenance Tab Description
The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the
printer.
Maintenance and Preferences
Canon IJ Printer Assistant Tool is started.
You can perform printer maintenance or change the settings of the printer.
Custom Settings
Opens the Custom Settings dialog box.
Perform this function to change the settings of this printer.
Note
If the printer is off or if communication between the printer and the computer is disabled, an error
message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
Open Remote UI
Menu for performing printer maintenance and changing settings.
View Printer Status
Starts the Canon IJ Status Monitor.
Perform this function when you want to check the printer status and how a print job is proceeding.
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About
Opens the About dialog box.
The version of the printer driver, plus a copyright notice, can be checked.
In addition, the language to be used can be switched.
Custom Settings dialog box
When you click Custom Settings, the Custom Settings dialog box is displayed.
If necessary, switch between various modes of printer operation.
Rotate 90 degrees left when orientation is [Landscape]
On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation.
To rotate the print data 90 degrees to the right during printing, uncheck this check box.
Important
Do not change this setting while the print job is displayed in the print wait list. Otherwise,
characters may be omitted or the layout may become corrupt.
Note
If Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", Yougata 6 3.86"x7.48", Envelope
C5, or Envelope Monarch 3.88"x7.5" 98.4x190.5mm is selected for Page Size on the Page
Setup tab, the printer rotates the paper 90 degrees to the left to print, regardless of the Rotate
90 degrees left when orientation is [Landscape] setting.
Do not detect mismatched paper settings when printing from a computer
When you print documents from your computer, the paper settings in the printer driver and the paper
information registered on the printer do not match, this setting disables the message display and
allows you to continue printing.
To disable detection of paper setting mismatches, check this check box.
About dialog box
When you click About, the About dialog box is displayed.
This dialog box displays the version, copyright, and module list of the printer driver. You can select the
language to be used and switch the language displayed in the setup window.
Modules
Lists the printer driver modules.
Language
Specifies the language you wish to use in the
printer driver setup window.
Important
If the font for displaying the language of your choice is not installed in your system, the
characters will be garbled.
Settings for Data Sending
If you click Settings for Data Sending, the Settings for Data Sending dialog box will be displayed.
If it includes data you do not agree to sending, uncheck this check box.
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Note
Some printer functions can be set only from the Maintenance tab of Printer properties.
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Canon IJ Status Monitor Description
The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is
shown by the icons and messages in the status monitor.
Features of the Canon IJ Status Monitor
The Canon IJ Status Monitor has the following functions:
Onscreen display of printer status
The status monitor displays the printer status in real-time.
You can check the progress of each document to be printed (print job).
Display of error content and correction procedure
The status monitor displays information on any errors that occur on the printer.
You can then immediately check what sort of action to perform.
Overview of the Canon IJ Status Monitor
The Canon IJ Status Monitor displays icons and messages related to printer status and ink.
During printing, you can check information about the document being printed and the print progress.
If an error occurs, the status monitor displays the error content and instructions on how to correct the
error. Follow the message instructions.
Printer
Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer.
: There is a warning.
: There has been an operator error.
: There is a notice about something other than a warning or an error.
: There has been an error which requires a service.
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If Error Persists
If a warning or an error occurs, you can click the button.
A description of the warning or error will be displayed.
Document Name
Name of the document being printed.
Owner
Owner's name of the document being printed.
Printing Page
Page number of current page and the total page count.
Display Print Queue
The print queue, which controls the current document and documents waiting to be printed.
Cancel Printing
Cancels printing.
About Ink
Displays messages about ink.
Ink Model Number
You can look up the correct ink model number for your printer.
Estimated Maintenance Cartridge Usage
Displays icons to report that the available space in the maintenance cartridge is low or the
cartridge is full.
Click (the disclosure triangle) to display a pictorial representation of the estimated usage
amount in the maintenance cartridge.
Option Menu
If a printer message appears, select Enable Status Monitor to start the Canon IJ Status
Monitor.
Select Enable Status Monitor to use the following commands:
Always Display Current Job
Displays the Canon IJ Status Monitor whenever a document is being printed.
Always Display on Top
Displays the Canon IJ Status Monitor in front of other windows.
Display Guide Message
Displays guide messages for complicated paper setting operations.
Envelope Printing
Displays a guide message when envelope printing starts.
To hide this guide message, select the Do not show this message again check box.
To display the guide message again, open the Option menu, select Display Guide
Message, click Envelope Printing, and enable this setting.
Display Firmware Update Notifications
Displays firmware update notifications.
If there's a firmware update available, a dialog box is displayed when you start printing.
If you add a check mark to Do not show this message again in this dialog box, you can
prevent it from displaying again.
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Start when Windows is Started
Automatically starts the Canon IJ Status Monitor when Windows is started.
Remote UI menu
You are able to open the printer's Remote User Interface.
You are able to check the printer status and run maintenance functions on the printer when
connected to and using it through a network.
Note
When the printer is being used via USB connection Remote UI will not display.
Printer Information
Allows you to check detailed information, such as the printer status and print progress.
Maintenance
Allows you to run printer maintenance and change printer settings.
Download Security Certificate
Displays the For secure communication window.
This window allows you to download the route certificate, register it to the browser, and
disable warning displays.
Help Menu
Select this menu to display Help information for the Canon IJ Status Monitor including version
and copyright information.
Related Topic
Canon IJ Status Monitor
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Updating the Driver
Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scanner
driver), and fax driver.
By updating the Driver to the latest version of the Driver, unresolved problems may be solved.
Important
Check the following if you want to install or delete drivers.
Log on as a user who has the administrator account.
Terminate all running applications.
Installing the Driver
Deleting the Unnecessary Driver
Installing the Driver
1.
Turn on the printer
1.
2. Start the installer2.
Double-click the icon of the downloaded file.
The installation program starts.
3. Install the driver3.
Take the appropriate action as described on the screen.
4. Complete the installation4.
Click Exit.
Depending on the environment you are using, a message prompting you to restart the computer may
be displayed. To complete the installation properly, restart the computer.
Important
You can download the driver for free, but any Internet access charges incurred are your
responsibility.
Deleting the Unnecessary Driver
The printer driver which you no longer use can be deleted.
1.
Start the uninstaller
1.
Select Control Panel -> Programs -> Programs and Features.
From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model
name) and then click Uninstall.
The confirmation window for uninstalling the model appears.
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2. Perform the uninstaller2.
Click Start. When the confirmation message appears, click Yes.
When all the files have been deleted, click Complete.
The deletion of the Driver is complete.
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Printing from Application Software (macOS AirPrint)
Printing Basic
Printing on Postcards
Adding Printer
How to Open Printer Settings Screen
Displaying the Printing Status Screen
Deleting the Undesired Print Job
Removing Printer That Is No Longer Required from List of Printers
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Printing
This printer is compatible with the macOS standard printing system (AirPrint).
You can start printing right away after connecting this printer to your Mac without installing any special
software.
Checking Your Environment
First, check your environment.
AirPrint Operation Environment•
Mac running the latest version of OS
Requirement•
The Mac and the printer must be connected by one of the following methods:
Connected to the same network over a LAN
Connected directly without wireless router (Direct Connection)
Connected by USB
Print from a Mac
1. Check that printer is turned on1.
Note
If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
2. Load paper in printer2.
3. Select paper size and paper type from printer3.
Register the set paper size and paper type on the printer operation panel.
For instructions, see "
Paper Settings."
4. Start printing from your application software4.
The Print dialog opens.
5.
Select printer
5.
Select your model from the Printer list in the Print dialog.
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6.
Check print settings
6.
Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from
Media & Quality.
Set Double-sided to Off if you are not printing on both sides of the paper.
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Important
An error may occur if the paper size set in the print dialog is different from the paper size
registered on the printer. Select the correct items on the print dialog and the printer that
correspond to the paper being printed.
If you selected Auto Select in Feed From, the feed position will be different. Only A4, A5, JIS
B5, Executive, and US Letter plain paper can be fed from the cassette 1 (tray 1). Only A4, US
Legal and US Letter plain paper can be fed from the cassette 2 (tray 2).
If printing paper such as photo paper and postcards that cannot be printed on both sides, set
Double-sided to Off.
Note
Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7.
Click Print
7.
The printer prints according to the specified settings.
Important
If you are performing large-format printing, make sure that there is plenty of remaining ink.
If you set a custom paper size in Paper Size and set it to a length longer than the specified length,
the data will be printed with the "Media Type: Plain Paper, Print Quality: Standard" setting.
Note
It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking
that the printer is connected to the network.
You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable
Bonjour settings.
Refer to "Cannot Print Using AirPrint" for printing problems.
The display of the settings screen may differ depending on the application software you are using.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result
image
Orientation of print data Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image.
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Load the envelope in vertically with the address side facing
up so that the folded flap of the envelope will be faced down
on the right side.
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Printing on Postcards
This section describes the procedure for printing on postcards.
1. Load postcards in printer1.
2.
Select paper size and paper type from the printer
2.
Register Hagaki for paper size from the printer operation panel.
Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you
print on the address side, register Hagaki.
3.
Select Paper Size and Media Type from the print dialog
3.
Select Postcard for Paper Size from the print dialog.
Select the Hagaki you want to use for Media Type in Media & Quality from the print dialog.
Important
This printer cannot print on postcards that have photos or stickers attached.
4. Set Double-sided to Off4.
Important
Two-sided printing is not possible for postcards, so set Double-sided to Off. If you print with
Double-sided set to On, the printing result may not be as you intended.
You will get cleaner printing if you print the message side first and then print the address side.
5. Click Print5.
The printer prints according to the specified settings.
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Adding Printer
This section describes the procedure for adding a printer to your Mac.
To re-add a printer that was deleted, open System Settings -> Printers & Scanners, click Add Printer,
Scanner or Fax..., and then perform the procedure described below.
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically
added. The below procedure is not necessary in this case.
1.
Check whether Default is selected in the displayed dialog
1.
Note
It may take a little time for your printer to appear.
2.
Select the printer
2.
Select the printer listed as Bonjour Multifunction.
Note
Check the following if printer does not appear.
Printer is on
Firewall function of the security software is off
In case of Wi-Fi connection: Printer is either connected to the wireless router or directly
connected to the PC (Direct Connection)
In case of wired LAN connection: Printer is connected to the network device via LAN cable
3. Select your printer or Secure AirPrint from Use3.
4. Click Add4.
The printer is added to your Mac.
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How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1.
Select Page Setup... from the File menu of the application software
1.
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1.
Select Print... from the File menu of the application software
1.
The Print dialog opens.
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Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen1.
If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
printer icon displayed on the Dock.
If the print data has not been sent to the printer
Open System Settings, and select Printers & Scanners.
To display the printing status screen, select your printer model from the printer list, and then click
Printer Queue....
2.
Check the printing status
2.
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Important
If an error occurs, an error message will appear on the printing progress confirmation screen.
The content of the error message may differ depending on the OS version.
The printer part names in the error message may differ from what is listed in this manual.
If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Settings, and select Printers & Scanners1.
2.
Select your model, and then click Printer Queue...
2.
The print status check screen appears.
3.
Select the unnecessary print job and click (Delete)
3.
The selected print jobs will be deleted.
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Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if you are not logged on as the administrator. For information about an
administrative user, see Users & Groups from System Settings.
1.
Open System Settings, and select Printers & Scanners
1.
2.
Delete printer from list of printers
2.
Select the printer you wish to remove from the list of printers and click Remove Printer....
Click Remove Printer when the confirmation message appears.
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Printing Using Canon Application Software
Easy-PhotoPrint Editor Guide
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Printing from Smartphone/Tablet
Printing from iPhone/iPad/iPod touch (iOS)
Printing from Smartphone/Tablet (Android)
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Printing Photo Data
Printing Photographs Saved on USB Flash Drive Basic
Setting Items for Photo Printing Using Operation Panel
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Printing Photographs Saved on USB Flash Drive
You can print the photograph saved on the USB flash drive easily.
1. Check that printer is turned on.1.
2.
Load paper.
2.
3.
Insert a USB flash drive.
3.
Important
If you already insert the USB flash drive to save the received faxes automatically, you cannot print
the documents even when the USB flash drive which contains the photo data is set.
In this case, set Auto save setting in Fax settings to OFF and remove the USB flash drive for
saving faxes, and then insert the USB flash drive which contains the photo data.
4.
Select Print on the HOME screen.
4.
Using Touch Screen
5. Select Print from USB flash drive.5.
The photo selection screen is displayed.
Note
When the message informing you that the operation restriction is enabled, ask the administrator of•
the printer you are using.
If both photo files and PDF files are saved on the USB flash drive, the confirmation screen to•
select which file you print is displayed. Select Print photos in the displayed screen.
If no printable photo data is saved on the USB flash drive, Saved data is not of a supported
type. is displayed on the touch screen.
If more than 2,000 photo data are saved on the USB flash drive, the photo data is split by group
per 2,000 photos in reverse chronological order (date last modified) automatically. Check the
message displayed on the touch screen and select OK.
6.
Specify settings as necessary.
6.
To select the photo to print:
Flick horizontally to select the photo.
You can also select the photo by tapping or .
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You can print a copy of the displayed photo by pressing Color button.
To change the display method, the number of copies, or the print settings:
Tap near the bottom of the displayed photo to display menus.
A: Total number of copies is displayed
By selecting this, you can check or change the number of copies for each photo.
B: Specify the number of copies
Tap or to specify the number of copies.
Touch and hold to specify the number of copies by 10 copies.
You can also flick the number to specify.
Note
You can specify the number of copies for each photo. Display the photo you want to print and
specify the number of copies when the desired photo is displayed.
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C: Select to switch the photo group.
For details:
Using Useful Display Functions
D: Select to display the Settings screen.
You can change the settings of page size, media type, and print quality and so on.
For more on the setting items:
Setting Items for Photo Printing Using Operation Panel
E: Select to zoom in on the photo.
For details:
Using Useful Display Functions
F: Select to display photo with specifying the date (last modified date of data).
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For details:
Using Useful Display Functions
G: Select to display the multiple photos at once.
For more on the display method:
Using Useful Display Functions
7. Press Color button.7.
The printer starts printing.
Note
To cancel printing, press the Stop button.•
While processing the print job, you can add the print job (Reserve photo print).•
Adding Print Job
Adding Print Job
You can add the print job (Reserve photo print) while printing photos.
Follow the procedure below to add the print job.
1.
Flick photo while printing to select next photo.
1.
Note
While you select the photo, the printer prints the reserved photos.
The reserved photo icon appears on the photo included in the print job.
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2. Specify number of copies and print settings for each photo.2.
Note
While processing the print job, you cannot change the setting for Page size or Type on print•
settings confirmation screen. The setting is the same as the setting for the photo included in the
print job.
3. Press Color button.3.
The reserved photo is printed next to the photo that has already been started printing.
If you want to print more photos, operate from step 1 again.
Note
While processing the print job, you cannot display the HOME screen, change the print menu, or print•
from the computer or other devices.
While processing the print job, the photo in other group is not selected.•
If you press the Stop button while processing the print job, the screen to select a method to cancel•
reservation is displayed. If you select Cancel all reservations, you can cancel printing all photos. If
you select Cancel the last reservation, you can cancel the last printing job.
If there are many print jobs, Cannot reserve more print jobs. Please wait a while and try again.
may be displayed on the touch screen. In this case, wait a while and add the print job.
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Setting Items for Photo Printing Using Operation Panel
You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the
USB flash drive.
Print Settings Screen
The print settings screen is displayed by selecting Settings.
Setting Items
Flick vertically to display setting items and select the setting item to display the settings. Select to specify
the setting.
Note
Some settings cannot be specified in combination with the other setting items or the print menus. If•
the setting which cannot be specified in combination is selected, and Error details are displayed
on the touch screen. In this case, select on the upper left on the touch screen to check the
message and change the setting.
The settings of the page size, media type, etc. are retained even if another print menu is selected or•
the printer is turned off.
You can specify the following setting items.
Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Note
When Auto is selected, paper is fed from the paper source where the paper that matches the•
paper settings (page size and media type) is loaded.
Page size
Select the page size of the loaded paper.
Type (Media type)•
Select the media type of the loaded paper.
Print qlty (Print quality)•
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Select print quality according to the photo.
Print date
Activates/deactivates to print the date (shooting date) on a photo.
Note
The shooting date is printed according to the settings of Date display format in Other printer
settings under Printer settings.
Other printer settings
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Paper Settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
After loading paper:
When you loading paper in the rear tray:•
The screen to register the rear tray paper information is displayed.
If the page size on the touch screen matches the size of the paper loaded in the rear tray, select Yes.
If not, select Change to change the setting in accordance with the size of the loaded paper.
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When you insert the cassette:
The screen to register the cassette paper information is displayed.
If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes.
If not, select Change to change the setting in accordance with the size of the loaded paper.
Important
For more on the proper combination of paper settings you can specify by the printer driver (Windows)•
or on the touch screen:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
When the paper settings for printing/copying are different from the
paper information registered to the printer:
Ex:
Paper settings for printing/copying: A5•
Paper information registered to the printer: A4•
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When you start printing/copying, a message is displayed and the paper setting specified for printing/
copying is shown under the message.
Check the message and select Next. When the screen to select the operation is displayed, select one of
the operations below.
Note
Depending on the setting, the choices below may not be displayed.•
Print with the loaded paper.
Select if you want to print/copy on the paper loaded without changing the paper settings.
For example, when the paper setting for printing/copying is A5 and the paper information registered
to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the
cassette without changing the paper size setting for printing/copying.
Replace the paper and print
Select if you want to print after replacing the paper of the rear tray or the cassette.
For example, when the paper size setting for printing/copying is A5 and the paper information
registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette 1 before you
start printing/copying.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
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Note
If you do not know what paper information to register to the printer, press the Back button when•
the screen to select the operation is displayed.
For more on the proper combination of paper settings you can specify by the printer driver•
(Windows) or on the touch screen:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel print
Cancels printing.
Select when you change the paper settings specified for printing/copying. Change the paper settings
and try printing/copying again.
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Copying
Making Copies Basics
Reducing/Enlarging Copies
Two-Sided Copying
Collated Copying
Special Copy Menu
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Making Copies
This section describes the basic procedure to perform standard copying.
1. Check that printer is turned on.1.
2.
Load paper.
2.
3.
Select Copy on the HOME screen.
3.
Using Touch Screen
The Copy standby screen is displayed.
4.
Load original on platen or in ADF (Auto Document Feeder).
4.
5.
Specify settings as necessary.
5.
A: Specify the page size and the media type.
B: Specify the number of copies.
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Select the numbers to specify the number of copies.
C: The scanning method and copy layout are displayed.
Switch the scanning method from the ADF and layout (single-sided/two-sided).
D: Select to register the current scan settings as a custom setting.
Registering Favorite Settings (My Presets)
E: Display the print setting items.
For more on the setting items:
Setting Items for Copying
6. Press the Black button or the Color button.6.
The printer starts copying.
Remove the original on the platen or from the document output slot after copying is complete.
Important
Do not open the document cover or remove the original from the platen until scanning is•
completed.
If you load the original in the ADF, do not move the original until copying is complete.•
Note
When the message informing you that the operation restriction is enabled, ask the administrator of•
the printer you are using.
Adding Copying Job (Reserve copy)
If you load the original on the platen, you can add the copying job while printing (Reserve copy).
The message is displayed when you can add the copying job.
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Load the original on the platen and select the same button (Black button or Color button) as the one
which you previously pressed.
Note
When Print qlty (print quality) is set High, you cannot add the copying job.•
If you press Stop button while reserve copying is in progress, the screen to select the method•
to cancel copying is displayed. If you select Cancel all reservations, you can cancel copying all
scanned data. If you select Cancel the last reservation, you can cancel the last copying job.
If you set a document of too many pages to add the copying job, Cannot add more copy jobs.
Please wait a while and try again. may appear on the touch screen. Select OK and wait a while,
and then try copying again.
If Failed to reserve the copy job. Start over from the beginning. appears on the touch screen•
when scanning, select OK and press Stop button to cancel copying. After that, copy the documents
that have not been finished copying.
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Setting Items for Copying
You can change the copy settings such as magnification and intensity.
Print Settings Screen
The print settings screen is displayed by selecting Settings in the Copy standby screen.
Preview
When Preview is displayed on the print settings screen, selecting Preview allows you to preview an
image of the printout on the preview screen.
For details, see below.
Displaying Preview Screen
Setting Items
Flick to display setting items and select the setting item to display the settings. Select to specify the
setting.
Following setting items can be changed.
Intensity
Specify the intensity.
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A: Select to activate/deactivate automatic intensity adjustment.
When ON is selected, the intensity is adjusted automatically according to the originals loaded on the
platen.
B: Drag to specify the intensity.
Magnif. (Magnification)•
Specify the reduction/enlargement method.
Reducing/Enlarging Copies
Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Page size
Select the page size of the loaded paper.
Type (Media type)•
Select the media type of the loaded paper.
Print qlty (Print quality)•
Adjust print quality according to the original.
Important
Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays•
instead of black or white.
Layout
Select the layout.
Copying Two Pages onto Single Page
Copying Four Pages onto Single Page
ADF duplex scan
Select whether to perform duplex scanning from the ADF.
Two-Sided Copying
2-sidedPrintSetting
Select whether to perform two-sided copying.
Two-Sided Copying
Collate
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Select whether to obtain sorted printouts when making multiple copies of a multi-paged original.
Collated Copying
Frame erase copy
When copying thick originals such as books, you can make a copy without black margins around the
image and gutter shadows.
Copying Thick Originals Such as Books
ID card copy
You can copy both sides of a card sized original such as an ID card onto a single sheet of paper.
Copying ID Card to Fit onto Single Page
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Scanning
Scanning from Computer (Windows)
Scanning from Computer (macOS)
Scanning from Operation Panel
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Scanning in Windows
Scanning According to Item Type or Purpose (Scan Utility)
Scan Utility Features
Scanning Easily (Auto Scan)
Scanning Documents and Photos
Creating/Editing PDF Files
Setting Passwords for PDF Files
Editing Password-Protected PDF Files
Scanning Using Application Software (ScanGear)
Scanning Tips
Positioning Originals (Scanning from Computer)
Network Scan Settings
Network Scanner Selector EX2 Menu and Setting Screen
Important
Available functions and settings vary depending on your scanner or printer.
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Scanning According to Item Type or Purpose (Scan Utility)
Scan Utility Features
Scanning Easily (Auto Scan)
Scanning Documents and Photos
Creating/Editing PDF Files
Setting Passwords for PDF Files
Editing Password-Protected PDF Files
Important
Available functions and settings vary depending on your scanner or printer.
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Scan Utility Features
Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the
corresponding icon.
Important
Available functions, the displayed items, and available settings vary depending on your model.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
For details on the Scan Utility main screen, see Scan Utility Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
The default save folders are as follows.•
Windows 11/Windows 10/Windows 8.1:
Documents folder
Windows 7:
My Documents folder
To change folder, see Settings Dialog Box.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
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Note
To set the applications to integrate with, see Settings Dialog Box.
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Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
This function is not supported depending on your model.
The following types of items may not be scanned correctly. In that case, adjust the cropping frames•
(scan areas) in whole image view of ScanGear (scanner driver), and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
When scanning two or more documents from the ADF, place documents of the same size.
1.
Make sure scanner or printer is turned on.
1.
2. Place items on platen or ADF.2.
Positioning Originals (Scanning from Computer)
3.
Start Scan Utility.
3.
4.
Click Auto in the Scan Utility main screen.
4.
Scanning starts.
Note
To cancel the scan, click Cancel.
Use the Settings (Scanning from a Computer) dialog box displayed by clicking Settings... to set
where to save the scanned images and to make advanced scan settings.
To scan a specific item type, see the following pages.
Scanning Documents and Photos
Scanning with Favorite Settings
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
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Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.1.
Positioning Originals (Scanning from Computer)
2.
Start Scan Utility.
2.
3.
To specify the paper size, resolution, PDF settings, etc., click Settings..., and then
3.
set each item in the Settings (Scanning from a Computer) dialog box.
Note
Once settings are made in the Settings dialog box, the same settings can be used for scanning
from the next time.
In the Settings dialog box, specify image processing settings such as slant correction and outline
emphasis, set the destination of the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo in the Scan Utility main screen.4.
Scanning starts.
Note
To cancel the scan, click Cancel.
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Creating/Editing PDF Files
You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add,
delete, rearrange pages or make other edits in the created PDF files.
Important
You can create or edit up to 100 pages of a PDF file at one time.
Only PDF files created or edited in Scan Utility or IJ PDF Editor are supported. PDF files created or
edited in other applications are not supported.
Note
You can also create PDF files from images saved on a computer.
Selectable file formats are PDF, JPEG, TIFF, and PNG.
Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used.
When you select a password-protected PDF file, you must enter the password.•
Editing Password-Protected PDF Files
1. Place items on platen or ADF.1.
2. Start Scan Utility.2.
3. Click PDF Editor in the Scan Utility main screen.3.
IJ PDF Editor starts.
4.
To specify the paper size, resolution, and other settings, click Settings... from the File
4.
menu, and then set each item in the Settings (Scanning from a Computer) dialog box.
Note
Once settings are made in the Settings dialog box, the same settings can be used for scanning
from the next time.
In the Settings dialog box, specify image processing settings such as slant correction and outline
emphasis.
When setting is completed, click OK.
5.
Click (Scan) on Toolbar.
5.
Scanning starts.
Note
To open a file saved on the computer, click Open... from the File menu, and then select the file
you want to edit.
You can switch the view with the Toolbar buttons. For details, see PDF Edit Screen.
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6. Add pages as needed.6.
When scanning and adding more items:
Place items, and then click (Scan) on the Toolbar.
When adding existing images or PDF files:
Click
(Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF
file(s) you want to add, and then click Open.
Note
You can also add images or PDF files from Add Page from Saved Data... in the File menu.
7.
Edit pages as needed.
7.
When changing page order:
Click the page you want to move, and then click
(Page Up) or (Page Down) on the Toolbar to
change the page order. You can also change the page order by dragging and dropping a page to the
target location.
When deleting pages:
Click the page you want to delete, and then click (Delete Page) on the Toolbar.
Note
These buttons appear when two or more pages have been created.•
8. Select Save As... in File menu.8.
The Save dialog box appears.
9. Specify save settings.9.
Important
The following items cannot be set for images whose resolution is outside the range of 75 dpi to
600 dpi or whose number of pixels in the vertical or horizontal direction is between 10201 pixels
and 10500 pixels.
PDF Compression
Create a PDF file that supports keyword search
Correct slanted text originals
Detect the orientation of text original and rotate image
File Name
Enter a file name for the PDF file to be saved. When two or more pages have been created and you
are saving each page separately, a sequential number is appended to the file names.
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Save in
Set the folder in which to save PDF files. To change the folder, click Browse..., and then specify the
destination folder.
Save to a subfolder with current date
Select this checkbox to create a current date folder in the folder specified in Save in and save
created or edited PDF files in it. The folder will be created with a name such as "20XX_01_01"
(Year_Month_Date).
If this checkbox is not selected, files are saved directly in the folder specified in Save in.
File Type
Select the file format for saving PDF files.
PDF
Save each page as a separate PDF file.
PDF (Multiple Pages)
Save multiple pages in one PDF file.
Note
PDF (Multiple Pages) appears when two or more pages have been created.
PDF Compression
Select the compression type for saving.
Standard
It is recommended that you normally select this setting.
High
Compresses the file size when saving. This will reduce the load on your network and server.
Important
If you save PDF files with high compression repeatedly, images may degrade.
Create a PDF file that supports keyword search
Select this checkbox to convert text in images into text data and create PDF files that support
keyword search.
Correct slanted text originals
Select this checkbox to detect the document orientation based on the text in images and correct the
angle (within the range of -0.1 to -10 degrees or +0.1 to +10 degrees) for creating PDF files.
Important
The following types of image may not be corrected properly since the text cannot be detected
correctly.
Images in which the text lines are inclined more than 10 degrees or the angles vary by line
Images containing both vertical and horizontal text
Images with extremely large or small fonts
Images with small amount of text
Images containing figures/images
Hand-written images
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Detect the orientation of text original and rotate image
Select this checkbox to detect the page orientation based on the text in images and automatically
rotate the images to the correct orientation for creating PDF files.
Important
This function is available only for images (text documents) containing languages that can be
selected from Document Language in the Settings (General Settings) dialog box of Scan
Utility. This function is not available depending on the language in the image.
The page orientation of the following types of image may not be detected since the text cannot•
be detected correctly.
Images with small amount of text
Images containing text whose font size is outside the range of 8 points to 48 points
Images containing special fonts, effects, italics, or hand-written text
Images with patterned backgrounds
Set up password security
Select this checkbox to display the Password Security Settings dialog box for setting a password
for opening the created PDF file or a password for printing/editing it.
Important
When a password-protected PDF file is edited, the passwords will be deleted. Reset the
passwords.
Setting Passwords for PDF Files
10. Click Save.10.
The PDF file is saved.
Note
When a password-protected PDF file is edited, the passwords will be deleted. Reset the•
passwords in the Save dialog box.
Setting Passwords for PDF Files
To overwrite a saved file, click (Save) on the Toolbar.•
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Scanning Using Application Software (ScanGear)
What Is ScanGear (Scanner Driver)?
Starting ScanGear (Scanner Driver)
Scanning in Basic Mode
ScanGear (Scanner Driver) Screens
General Notes (Scanner Driver)
Important
Available functions and settings vary depending on your scanner or printer.
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What Is ScanGear (Scanner Driver)?
ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the
output size, image corrections, and other settings.
ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAIN
interface. (ScanGear is a TWAIN-compatible driver.)
Features
Specify the document type, output size, and other settings when scanning documents and preview scan
results. Make various correction settings or finely adjust the brightness, contrast, and other parameters to
scan in a specific color tone.
Screens
There are two modes: Basic Mode and Advanced Mode.
Switch modes with the tabs on the upper right of the screen.
Note
ScanGear starts in the last used mode.
Settings are not retained when you switch modes.
Basic Mode
Use the Basic Mode tab to scan easily by following three simple on-screen steps (
, , and
).
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Advanced Mode
Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,
color tone, and other settings.
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Starting ScanGear (Scanner Driver)
Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start
ScanGear from Scan Utility or other applications.
Note
If you have more than one scanner or have a network compatible model and changed the connection
from USB connection to network connection, set up the network environment.
Starting from Scan Utility
1.
Start Scan Utility.
1.
For how to start it, see Starting Scan Utility.
2.
In Scan Utility main screen, click ScanGear.
2.
The ScanGear screen appears.
Starting from Application
The procedure varies depending on the application. For details, see the application's manual.
1.
Start application.
1.
2. On application's menu, select machine.2.
Note
A machine connected over a network, will have "Network" displayed after the product name.
3. Scan document.3.
The ScanGear screen appears.
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Scanning in Basic Mode
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time
with ScanGear (Scanner Driver).
When scanning from the ADF (Auto Document Feeder), preview is not available.
Important
The following types of documents may not be scanned correctly. In that case, click (Thumbnail)•
on the Toolbar to switch to whole image view and scan.
Photos with a whitish background
Documents printed on white paper, hand-written text, business cards, and other unclear documents
Thin documents
Thick documents
The following types of documents cannot be scanned correctly.•
Documents smaller than 1.2 inches (3 cm) square
Photos that have been cut to irregular shapes
Note
Both sides of a two sided document can be scanned simultaneously on models with ADF duplex
scanning support.
1. Place document on machine's Platen or ADF, and then start ScanGear (scanner driver).1.
Positioning Originals (Scanning from Computer)
Starting ScanGear (Scanner Driver)
2. Set Select Source to match your document.2.
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Important
Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
To scan magazines containing many color photos, select Magazine (Color).
3.
Click Preview.
3.
Preview image appears in the Preview area.
Important
Preview is not available when scanning from the ADF.
Note
Colors are adjusted based on the document type selected in Select Source.
4.
Set Destination.
4.
Note
Skip ahead to Step 7 if an ADF option is selected in Select Source.
5.
Set Output Size.
5.
Output size options vary with the selected Destination.
6.
Adjust cropping frames (scan areas) as needed.
6.
Adjust the size and position of the cropping frames on the preview image.
Adjusting Cropping Frames (ScanGear)
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7. Set Image corrections as needed.7.
8. Click Scan.8.
Scanning starts.
Note
Click (Information) to display a dialog box showing the document type and other details of the
current scan settings.
How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after
scanning on the Scan tab of the Preferences dialog box.
Related Topic
Basic Mode Tab
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ScanGear (Scanner Driver) Screens
Basic Mode Tab
Advanced Mode Tab
Preferences Dialog Box
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Basic Mode Tab
Use the Basic Mode tab to scan easily by following these simple on-screen steps.
This section describes the settings and functions available on the Basic Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Note
The displayed items vary by document type and view.
Preview is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Select Source
Photo (Color)
Scan color photos.
Magazine (Color)
Scan color magazines.
Document (Color)
Scan documents in color.
Document (Grayscale)
Scan documents in black and white.
Document (Color) ADF Simplex
Scan documents from the ADF in color.
Document (Grayscale) ADF Simplex
Scan documents from the ADF in black and white.
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Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in color.
Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)
Scan both sides of documents from the ADF in black and white.
Important
Some applications do not support continuous scanning from the ADF. For details, see the
application's manual.
Note
When you select a document type, the unsharp mask function will be active.
When you select an option other than the ADF types, the image adjustment function which
adjusts images based on the document type will also be active.
When you select Magazine (Color), the descreen function will be active.
Display Preview Image
Preview
Performs a trial scan.
Note
When using the machine for the first time, scanner calibration starts automatically. Wait a
while until the preview image appears.
Destination
Select what you want to do with the scanned image.
Print
Select this to print the scanned image on a printer.
Image display
Select this to view the scanned image on a monitor.
OCR
Select this to use the scanned image with OCR software.
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"OCR software" is software that converts text scanned as an image into text data that can be
edited in word processors and other programs.
Output Size
Select an output size.
Output size options vary by the item selected in Destination.
Flexible
Adjust the cropping frames (scan areas) freely.
In thumbnail view:
Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is
displayed, the portion within the cropping frame will be scanned. When no cropping frame is
displayed, each frame is scanned individually.
In whole image view:
When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping
frame is displayed, the portion within the cropping frame will be scanned.
Paper Size (such as L or A4)
Select an output paper size. The portion within the cropping frame will be scanned at the size
of the selected paper size. Drag the cropping frame to enlarge/reduce it while maintaining the
aspect ratio.
Monitor Size (such as 1024 x 768 pixels)
Select an output size in pixels. A cropping frame of the selected monitor size will appear and the
portion within the cropping frame will be scanned. Drag the cropping frame to enlarge/reduce it
while maintaining the aspect ratio.
Add/Delete...
Displays the Add/Delete the Output Size dialog box for specifying custom output sizes. This
option can be selected when Destination is Print or Image display.
In the Add/Delete the Output Size dialog box, multiple output sizes can be specified and then
saved at one time. Saved items will be registered to the Output Size list and can be selected,
along with the predefined items.
Adding:
Enter Output Size Name, Width, and Height, and then click Add. For Unit, select inches or
mm if Destination is Print; if it is Image display, only pixels can be selected. The name of the
added size appears in Output Size List. Click Save to save the items listed in Output Size List.
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Deleting:
Select the output size you want to delete in Output Size List, and then click Delete. Click Save
to save the items listed in Output Size List.
Important
Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.
Note
Save up to 10 items.
An error message appears when you enter a value outside the setting range. Enter a value
within the setting range.
Note
For details on whether or how the cropping frame initially appears on a preview image, see
Cropping Frame on Previewed Images in Preview tab of Preferences Dialog Box.
Invert aspect ratio
Available when Output Size is set to anything but Flexible.
Click this button to rotate the cropping frame. Click again to return it to the original orientation.
Adjust cropping frames
Adjust the scan area within the Preview area.
If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area
is specified, only the portion in the cropping frame will be scanned.
Adjusting Cropping Frames (ScanGear)
Image corrections
Correct the image to be scanned.
Important
Apply Auto Document Fix and Correct fading are available when Recommended is selected
on the Color Settings tab of the Preferences dialog box.
Note
Available functions vary by the document type selected in Select Source.
Apply Auto Document Fix
Sharpens text in a document or magazine for better readability.
Important
Scanning may take longer than usual when this checkbox is selected.
The color tone may change from the source image due to corrections. In that case, deselect
the checkbox and scan.
Correction may not be applied properly if the scan area is too small.
Correct fading
Corrects photos that have faded with time or have a colorcast.
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Correct gutter shadow
Corrects shadows that appear between pages when scanning open booklets.
Important
Be sure to see Gutter Shadow Correction for precautions and other information on using
this function.
Color Pattern...
Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons
and reproduce natural colors while previewing color changes.
Adjusting Colors Using a Color Pattern
Important
This setting is not available when Color Matching is selected on the Color Settings tab of
the Preferences dialog box.
Scan Image
Scan
Starts scanning.
Note
When scanning starts, the progress appears. To cancel the scan, click Cancel.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
In thumbnail view:
In whole image view:
(Thumbnail) / (Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
The result will be reflected in the scanned image.
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The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
The result will be reflected in the scanned image.
The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
adjustments, and other settings made in
(1) Settings and Operation Buttons are also reflected.
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When (Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
Note
When multiple images are previewed, different outlines indicate different selection status.•
Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
Unselected (no outline): The settings will not be applied.
Double-click a frame to enlarge the image. Click (Frame Advance) at the bottom of the
screen to display the previous or next frame. Double-click the enlarged frame again to return it to its
original state.
When (Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
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Note
Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be•
created per image. In whole image view, multiple cropping frames can be created.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Basic Mode
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Advanced Mode Tab
This mode allows you to make advanced scan settings such as the color mode, output resolution, image
brightness, and color tone.
This section describes the settings and functions available on the Advanced Mode tab.
(1) Settings and Operation Buttons
(2) Toolbar
(3) Preview Area
Important
The displayed items vary depending on your model, document type, and view.
The preview function is not available when scanning from the ADF (Auto Document Feeder).
(1) Settings and Operation Buttons
Favorite Settings
You can name and save a group of settings (Input Settings, Output Settings, Image Settings, and
Color Adjustment Buttons) on the Advanced Mode tab, and load it as required. It is convenient to
save a group of settings if you will be using it repeatedly. You can also use this to reload the default
settings.
Select Add/Delete... from the pull-down menu to open the Add/Delete Favorite Settings dialog box.
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Enter Setting Name and click Add; the name appears in Favorite Settings List.
When you click Save, the item appears in the Favorite Settings list and can be selected, along with
the predefined items.
To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings
displayed in Favorite Settings List.
Note
You can set Add/Delete... in Favorite Settings after preview.
Save up to 10 items.
Input Settings
Specify the input settings such as the document type and size.
Output Settings
Specify the output settings such as the output resolution and size.
Image Settings
Enable/disable various image correction functions.
Color Adjustment Buttons
Fine corrections to the image brightness and color tones can be made including adjustments to the
image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram)
or balance (tone curve).
Zoom
Zooms in on a frame, or zooms in on the image in the area specified with a cropping frame
(scan area). When zoomed in, Zoom changes to Undo. Click Undo to return the display to its
non-magnified state.
In thumbnail view:
When multiple images are displayed in thumbnail view, clicking this button zooms in on the selected
frame. Click (Frame Advance) at the bottom of the screen to display the previous or next
frame.
Note
You can also zoom in on an image by double-clicking the frame. Double-click the enlarged frame
again to return it to its original state.
In whole image view:
Rescans the image in the area specified with a cropping frame at higher magnification.
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Note
Zoom rescans the document and displays high-resolution image in Preview.
(Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the
resolution of the displayed image will be low.
Preview
Performs a trial scan.
Scan
Starts scanning.
Note
When scanning starts, the progress appears. To cancel the scan, click Cancel.
When scanning is completed, a dialog box prompting you to select the next action may appear.
Follow the prompt to complete. For details, see Status of ScanGear dialog after scanning in
Scan tab of Preferences dialog box.
It will take time to process the images if the total size of the scanned images exceeds a certain
size. In that case, a warning message appears; it is recommended that you reduce the total size.
To continue, scan in whole image view.
Preferences...
Displays the Preferences dialog box for making scan/preview settings.
Close
Closes ScanGear (scanner driver).
(2) Toolbar
Adjust or rotate preview images. The buttons displayed on the Toolbar vary by view.
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In thumbnail view:
In whole image view:
(Thumbnail) / (Whole Image)
Switches the view in the Preview area.
(3) Preview Area
(Clear)
Deletes the preview image from the Preview area.
It also resets the Toolbar and color adjustment settings.
(Crop)
Allows you to specify the scan area by dragging the mouse.
(Move Image)
Allows you to drag the image until the part you want to see is displayed when an image enlarged in
the Preview area does not fit in the screen. You can also move the image using the scroll bars.
(Enlarge/Reduce)
Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out.
(Rotate Left)
Rotates the preview image 90 degrees counter-clockwise.
The result will be reflected in the scanned image.
The image returns to its original state when you preview again.
(Rotate Right)
Rotates the preview image 90 degrees clockwise.
The result will be reflected in the scanned image.
The image returns to its original state when you preview again.
(Auto Crop)
Displays and adjusts the cropping frame automatically to the size of the document displayed in the
Preview area. The scan area is reduced every time you click this button if there are croppable areas
within the cropping frame.
(Check All Frames)
Available when two or more frames are displayed.
Selects the checkboxes of the images in thumbnail view.
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(Uncheck All Frames)
Available when two or more frames are displayed.
Deselects the checkboxes of the images in thumbnail view.
(Select All Frames)
Available when two or more frames are displayed.
Selects the images in thumbnail view and outlines them in blue.
(Select All Cropping Frames)
Available when two or more cropping frames are specified.
Turns the cropping frames into thick broken lines and applies the settings to all of them.
(Remove Cropping Frame)
Removes the selected cropping frame.
(Information)
Displays the version of ScanGear, along with the document type and other details of the current scan
settings.
(Open Guide)
Opens this page.
(3) Preview Area
This is where a trial image appears after you click Preview. The results of image corrections, color
adjustments, and other settings made in (1) Settings and Operation Buttons are also reflected.
When (Thumbnail) is displayed on Toolbar:
Cropping frames are specified according to the document size, and thumbnails of scanned images
appear. Only the images with the checkbox selected will be scanned.
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Note
When multiple images are previewed, different outlines indicate different selection status.•
Focus Frame (thick blue outline): The displayed settings will be applied.
Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected
Frames simultaneously. To select multiple images, click them while pressing the Ctrl key.
Unselected (no outline): The settings will not be applied.
When (Whole Image) is displayed on Toolbar:
Items on the Platen are scanned and appear as a single image. All portions in the cropping frames will be
scanned.
Note
Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be•
created per image. In whole image view, multiple cropping frames can be created.
Adjusting Cropping Frames (ScanGear)
Related Topic
Scanning in Advanced Mode
Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode
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General Notes (Scanner Driver)
ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.
Scanner Driver Restrictions
Some computers (including laptops) connected to the machine may not resume correctly from
standby mode. In that case, restart the computer.
Do not connect two or more scanners or multifunction printers with scanner function to the same
computer simultaneously. If multiple scanning devices are connected, you cannot scan from the
operation panel or scanner buttons of the machine and also may experience errors while accessing
the devices.
Calibration may take time if the machine is connected via USB 1.1.
Scanning may fail if the computer has resumed from sleep or standby mode. In that case, follow these•
steps and scan again.
If your model has no power button, perform Step 2 only.
1. Turn off the machine.
2. Exit ScanGear, then disconnect the USB cable from the computer and reconnect it.
3. Turn on the machine.
If scanning still fails, restart the computer.
ScanGear cannot be opened in multiple applications at the same time. Within an application,
ScanGear cannot be opened for the second time when it is already open.
Be sure to close the ScanGear window before closing the application.
When using a network compatible model by connecting to a network, the machine cannot be
accessed from multiple computers at the same time.
When using a network compatible model by connecting to a network, scanning takes longer than
usual.
Make sure that you have adequate disk space available when scanning large images at high
resolutions. For example, at least 300 MB of free space is required to scan an A4 document at
600 dpi in full-color.
ScanGear and WIA driver cannot be used at the same time.
Do not enter the computer into sleep or hibernate state during scanning.
Applications with Restrictions on Use
Some applications may not display the TWAIN user interface. In that case, refer to the application's
manual and change the settings accordingly.
Some applications do not support continuous scanning of multiple documents. In some cases, only
the first scanned image is accepted, or multiple images are scanned as one image. For such
applications, do not scan multiple documents from the ADF (Auto Document Feeder).
To import scanned images into Microsoft Office 2000, first save them using Scan Utility, then import
the saved files from the Insert menu.
When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click
Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not
be scanned correctly.
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When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint,
etc.), use Microsoft Clip Organizer.
Images may not be scanned correctly in some applications. In that case, increase the operating
system's virtual memory and retry.
When image size is too large (such as when scanning large images at high resolution), your computer
may not respond or the progress bar may remain at 0 % depending on the application. In that case,
cancel the action (for example by clicking Cancel on the progress bar), then increase the operating
system's virtual memory or reduce the image size/resolution and retry. Alternatively, scan the image
via Scan Utility first, then save and import it into the application.
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Scanning Tips
Positioning Originals (Scanning from Computer)
Network Scan Settings
Network Scanner Selector EX2 Menu and Setting Screen
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Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
Depending on your model, the function to scan by automatically detecting the item type and size does
not appear.
When scanning by specifying the paper size in Scan Utility or ScanGear (scanner driver), align an
upper corner of the item with the corner at the arrow (alignment mark) of the platen.
Reflective disc labels may not be scanned as expected.
If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (scan area) manually.
Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment
mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by
specifying the data format.
Loading Originals on Platen
Loading Based on Use
Placing Documents (ADF (Auto Document Feeder))
To scan documents using the ADF, load the documents as described below.
Loading Documents in the ADF (Auto Document Feeder)
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Network Scan Settings
You can connect your scanner or printer to a network to share it among multiple computers or scan images
into a specified computer.
Important
Multiple users cannot scan at the same time.
Note
Complete the network settings of your scanner or printer beforehand by following the instructions on our
website.
With network connection, scanning takes longer than USB connection.
Complete the following settings to enable scanning over a network.
Specifying Your Scanner or Printer
Use Network Scanner Selector EX2 to specify the scanner you want to use. By specifying the scanner,
you can scan over a network from your computer or the operation panel.
Important
If the product you want to use is changed with Network Scanner Selector EX2, the product used for•
scanning with Scan Utility changes as well. The product for scanning from the operation panel also
changes.
If your scanner or printer is not selected in Scan Utility, check that it is selected with Network Scanner
Selector EX2.
Refer to "Network Scanner Selector EX2 Menu and Setting Screen" for details.
To scan from the operation panel, specify your scanner or printer with Network Scanner Selector EX2
beforehand.
1.
Check that Network Scanner Selector EX2 is running.
1.
If Network Scanner Selector EX2 is running, (Network Scanner Selector EX2) appears in the
notification area on the desktop. Click to check the hidden icons as well.
Note
If the icon is not displayed in the notification area on the desktop, follow the procedure below to
start.
Windows 11/Windows 10:
From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector
EX2.
Windows 8.1:
Click Network Scanner Selector EX2 on the Start screen.
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If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search
charm, then search for "Network Scanner Selector EX2".
Windows 7:
From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector
EX2 > Network Scanner Selector EX2.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2.
In the notification area on the desktop, right-click (Network Scanner Selector EX2),
2.
then select Settings....
The Scan-from-PC Settings screen appears.
3.
Select your scanner or printer from Scanners.
3.
Normally, the MAC address of your scanner or printer is already selected after the network setup. In
that case, you do not need to select it again.
Important
If multiple scanners exist on the network, multiple model names appear. In that case, you can
select one scanner per model.
4. Click OK.4.
Note
The scanner selected in the Scan-from-PC Settings screen will be automatically selected in the
Scan-from-Operation-Panel Settings screen as well.
Setting for Scanning with Scan Utility
To scan from Scan Utility using a scanner or printer connected to a network, specify your scanner or
printer with Network Scanner Selector EX2, then follow the steps below to change the connection status
between it and the computer.
1.
Start Scan Utility.
1.
2.
Select "Canon XXX series Network" (where "XXX" is the model name) for Scanner.
2.
3.
Click Settings... to use another scanner connected to a network.
3.
4.
Click (General Settings), then click Select in Product Name.
4.
The Scan-from-PC Settings screen of Network Scanner Selector EX2 appears.
Select the scanner you want to use and click OK.
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5. In the Settings (General Settings) dialog box, click OK.5.
The Scan Utility main screen reappears. You can scan via a network connection.
Setting for Scanning from the Operation Panel
You can make the setting for scanning from the operation panel.
Important
Set Scan Utility to use your scanner or printer via a network connection beforehand.•
Setting for Scanning with Scan Utility
1.
Check that Network Scanner Selector EX2 is running.
1.
If Network Scanner Selector EX2 is running, (Network Scanner Selector EX2) appears in the
notification area on the desktop. Click to check the hidden icons as well.
Note
If the icon is not displayed in the notification area on the desktop, follow the procedure below to•
start.
Windows 11/Windows 10:
From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector
EX2.
Windows 8.1:
Click Network Scanner Selector EX2 on the Start screen.
If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search
charm, then search for "Network Scanner Selector EX2".
Windows 7:
From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector
EX2 > Network Scanner Selector EX2.
The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen
appears. In that case, skip ahead to Step 3.
2.
In the notification area on the desktop, right-click (Network Scanner Selector EX2),
2.
then select Settings....
The Scan-from-PC Settings screen appears.
3.
Click Scan-from-Operation-Panel Settings.
3.
The Scan-from-Operation-Panel Settings screen appears.
4.
Select your scanner or printer from Scanners and click OK.
4.
Select the MAC address of your scanner or printer.
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Note
When multiple scanners are connected via a network, you can select up to three scanners.
5. In the Scan-from-PC Settings screen, click OK.5.
Note
If your scanner or printer does not appear, check the following, click OK to close the screen, then•
reopen it and try selecting again.
MP Drivers is installed
Network settings of your scanner or printer is completed after installing the MP Drivers
Network communication between your scanner or printer and computer is enabled
If the problem is still not solved, see Network Communication Problems.
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Scanning in macOS
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan)
Scanning Documents and Photos
Scanning Tips
Positioning Originals (Scanning from Computer)
Important
Available functions and settings vary depending on your scanner or printer.
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Scanning According to Item Type or Purpose (IJ Scan Utility
Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan)
Scanning Documents and Photos
Important
Available functions and settings vary depending on your scanner or printer.
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IJ Scan Utility Lite Features
Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking
the corresponding icon.
Important
The displayed items and available functions vary depending on your scanner or printer.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
The default save folder is the Pictures folder.
For how to specify a folder, see Settings Dialog.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
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Note
To set the applications to integrate with, see Settings Dialog.
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Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
This function is not supported depending on your model.•
The following types of items may not be scanned correctly. In that case, adjust the cropping frames•
(selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main
screen, and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
When scanning two or more documents from the ADF, place documents of the same size.
1. Check that scanner or printer is turned on.1.
2. Place items on platen or ADF.2.
Positioning Originals (Scanning from Computer)
3.
Start IJ Scan Utility Lite.
3.
4.
Click Auto in the IJ Scan Utility Lite main screen.
4.
Scanning starts.
Note
To cancel the scan, click Cancel.
Use the Settings (Scanning from a Computer) dialog to set where to save the scanned images and to
make advanced scan settings.
To scan a specific item type, see the following pages.•
Scanning Documents and Photos
Scanning with Favorite Settings
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
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Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.1.
Positioning Originals (Scanning from Computer)
2.
Start IJ Scan Utility Lite.
2.
3.
To specify the paper size, resolution, PDF settings, etc., click Settings..., and then
3.
set each item in the Settings (Scanning from a Computer) dialog.
Note
Once settings are made in the Settings dialog, the same settings can be used for scanning from
the next time.
In the Settings dialog, specify image processing settings such as slant correction, set where to
save the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo in the IJ Scan Utility Lite main screen.4.
Scanning starts.
Note
To cancel the scan, click Cancel.
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Scanning Tips
Positioning Originals (Scanning from Computer)
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Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
When using a personal scanner in the upright position, the item type may not be detected automatically.
In that case, specify the item type in IJ Scan Utility Lite and scan.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (When Using Stand)
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
Depending on your model, the function to scan by automatically detecting the item type and size does
not appear.
When scanning by specifying the paper size, align an upper corner of the item with the corner at the
arrow (alignment mark) of the platen.
Reflective disc labels may not be scanned as expected.
If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (selection box) manually.
Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment
mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by
specifying the data format.
Inkjet All-In-One printer:
Loading Originals on Platen
Loading Based on Use
Personal scanner:
Items You Can Place & How to Place Items
Placing Documents (ADF (Auto Document Feeder))
To scan documents using the ADF, load the documents as described below.
Loading Documents in the ADF (Auto Document Feeder)
Placing Items (When Using Stand)
1.
Place item on platen.
1.
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1. Open the document cover.1.
2. Place the item with the side to scan facing the platen, and then align it with the alignment2.
mark.
Important
If you open the document cover wide, the scanner may fall over.
Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch•
(2.7 mm) from the front edge) cannot be scanned.
2.
Gently close document cover.
2.
While scanning, hold the document cover gently with your hand to keep it closed.
Important
Keep these points in mind when using the scanner in the upright position.
Do not subject the scanner to vibration during operation. The correct image results may not
be obtained (for example, images may blur).
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The item type may not be detected automatically. In that case, specify the item type in IJ
Scan Utility Lite and scan.
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Faxing
Preparing for Faxing
Registering Recipients
Sending Faxes Using Operation Panel of
Printer
Sending Faxes from Computer (Windows)
Sending Faxes from Computer (macOS)
Receiving Faxes
Other Useful Fax Functions
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Preparing for Faxing
Connect the printer to the telephone line and set up the printer before using the faxing functions. Then
specify the basic setting such as sender information, date/time, and daylight saving time.
Important
If the Power Disconnects:•
If there is a power failure or if you accidentally unplug the power cord, the settings will be as follows.
The settings for user information, directory and date/time will be retained.
If the power disconnects, the following will apply:
You will not be able to send or receive faxes, make copies, or scan originals.
When you are connecting the telephone, whether or not you can use it depends upon your
telephone line or telephone.
Setting Up Printer
The printer must be set up depending on your telephone line and use of the faxing function.
All Setup
FAX Setup Guide
Individual Setup
Step1
Connecting Telephone Line
Step2
Setting Telephone Line Type
Step3
Setting Receive Mode
Step4
Setting Sender Information
Note
You can set the fax setting according to the instruction on the touch screen.
Easy setup
If you set up according to the instruction on the touch screen, the receive mode is set to TEL priority
mode or Fax only mode. To receive faxes with DRPD or Network switch, change the receive
mode.
Setting Receive Mode
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Connecting Telephone Line
The connection method differs depending on your telephone line.
If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter:•
Basic Connection (Connecting with General Telephone line)
If you connect the printer to another line such as an xDSL:•
Connecting Various Lines
If the connection is incorrect, the printer cannot send/receive faxes. Connect the printer correctly.
Important
Do not connect fax devices and/or telephones in parallel (US and Canada only).•
If two or more fax devices and/or telephones are connected in parallel, the following problems may
occur and the printer may not operate properly.
If you pick up the handset of the telephone that is connected in parallel during fax transmission or
reception, the fax image may be corrupted or a communication error may occur.
Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding
that the above problems may occur. You will only be able to receive faxes manually.
Basic Connection (Connecting with General Telephone line)
Make sure that the printer is turned off, connect one end of supplied telephone line cable to the telephone
line jack near the "LINE" mark of the printer, then connect the other end to the telephone line jack on the
wall or to the telephone line jack of the xDSL splitter.
When you connect the telephone to the printer, make sure that the printer is turned off, connect one end
of the modular cable to the external device jack near the "EXT." mark of the printer, then connect the other
end to the telephone line jack of the telephone.
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Important
Be sure to connect the telephone line before the printer is turned on.•
If you connect the telephone line when the printer is turned on, turn the printer off and unplug the
power cord. Wait for 1 minute then connect the telephone line and power plug.
Note
Refer to Rear View for the position of the telephone line jack and the external device jack.•
Before connecting a telephone or answering machine, remove the Telephone connector cap.•
For users in the UK:
If the connector of the external device cannot be connected to the jack on the printer, you will need to
purchase a B.T. adapter to connect as follows:
Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T.
adapter to the external device jack.
Connecting Various Lines
This section introduces how to connect various lines.
These are examples and could not be guaranteed to suit every connecting condition. For details, refer
to the instruction manual supplied with the network device (control devices such as an xDSL (Digital
Subscriber Line) modem or terminal adapter) you are connecting to this printer.
Note
xDSL is the generic term for the high speed digital communication technology with telephone line•
such as ADSL/HDSL/SDSL/VDSL.
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Connecting to an Internet Telephone
A: Digital Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Broadband router compatible with Internet Telephone
D: Computer
E: Telephone or answering machine
F: WAN (Wide Area Network) port
G: LAN (Local Area Network) port
H: TEL port
I: LINE port
* Port configurations and names may vary depending on the product.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in•
Telephone line type.
Setting Telephone Line Type
Connecting to an xDSL
A: Analog Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Computer
D: Telephone or answering machine
Important
When the splitter is not built-in to the xDSL modem, do not branch the telephone line before the•
splitter (wall side). And also, do not connect splitters in parallel. The printer may not be able to
operate properly.
Note
When connecting to the xDSL line, select the same line type as you are subscribing to in•
Telephone line type.
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Setting Telephone Line Type
Connecting to an ISDN Line
For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals
supplied with your terminal adapter or dial-up router.
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Setting Telephone Line Type
Before using your printer, make sure you set the correct telephone line type for your telephone line. If you
are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections,
contact the telephone company or service provider to confirm your line type.
Important
For users in China:
After plugging the power cord and turning on the printer, the telephone line type is selected
automatically. However, if the printer is connected to the control device such as an xDSL modem
or terminal adapter, the telephone line type may not be selected correctly.
In this case, set the line type manually.
For details on how to set the Telephone line type manually in China:
Setting the Telephone Line Type Manually in China
Note
Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
You can print USER'S DATA LIST to check the current setting.•
Summary of Reports and Lists
1. Check that printer is turned on.1.
2. Select Setup on the HOME screen.2.
Using Touch Screen
3. Select Printer settings.3.
4. Select Fax settings.4.
5.
Select Fax user settings.
5.
6.
Select Telephone line type.
6.
7.
Select a telephone line type.
7.
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Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
Setting the Telephone Line Type Manually in China
This section describes the procedure to set the telephone line type manually in China.
1. Check that printer is turned on.1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
3.
Select Printer settings.
3.
4. Select Fax settings.4.
5. Select Fax user settings.5.
6. Select Telephone line auto selection.6.
The current telephone line type is displayed.
7.
Check current telephone line type, and then select OK.
7.
Note
If you do not need to change the telephone line type, press the HOME button to return to the
HOME screen.
8.
Select OFF.
8.
9.
Select a telephone line type.
9.
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Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
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Setting Receive Mode
Set the receiving operation (receiving mode).
For details on how to set the receive mode:
Setting Receive Mode
You can select the appropriate mode.
For details on the selectable receive mode:
About Receive Mode
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
Note
The receiving operation procedure varies depending on the selected receive mode.•
For details on receiving method depending on each receive mode:
Receiving Faxes
If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or•
an answering machine to the external device jack of this printer.
For details on how to connect the telephone or the answering machine to the printer:
Basic Connection (Connecting with General Telephone line)
Setting Receive Mode
This section describes the procedure to select the receive mode.
1.
Check that printer is turned on.
1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select Receive mode settings.
4.
5.
Select a receive mode, and then select OK.
5.
Note
By selecting Advanced, you can specify the advanced settings of each receive mode.
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
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For details on the receive mode:•
About Receive Mode
DRPD is available only in the US and Canada.
Network switch may not be available depending on the country or region of purchase.
Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive
mode.
About Receive Mode
You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for
fax, etc.
Fax only mode
Select when not receiving voice calls.
Receiving operation:
1. When a fax incomes, the printer will receive the fax automatically.1.
TEL priority mode
Select when mainly receiving voice calls (with a telephone or answering machine connected to the
printer).
Receiving operation:
1. When a call incomes, the telephone will ring.1.
2. Pick up the handset.2.
If the call is a voice call, talk on the telephone.
If the call is a fax, hang up the handset after the printer starts receiving the fax.
Note
The telephone may not ring when a call incomes even if it is connected to the printer, depending•
on the type or settings of the telephone.
DRPD or Network switch
Select when receiving voice calls (with a telephone or answering machine connected to the printer)
and subscribing to a ring pattern detection service provided by your telephone company.
Receiving operation:
1.
When a call incomes, the telephone will ring.
1.
2.
The printer detects a fax call by the fax ring pattern.
2.
If the call is a fax, the printer will receive the fax automatically.
If the printer does not detect the fax ring pattern, the telephone will continue ringing.
Note
The telephone may not ring when a call incomes even if it is connected to the printers, depending
on the type or settings of the telephone.
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Advanced Settings of Receive Mode
You can specify the advanced settings of each receive mode.
Advanced setting in Fax only mode
You can specify the following setting item.
Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
Advanced setting in TEL priority mode
You can specify the following setting items.
Manual/auto switch: ON/Manual/auto switch: OFF
If you select Manual/auto switch: ON, the printer automatically receives faxes after the external
device rang a specified length of time.
You can specify the length of time until automatic reception is started.
RX start time
You can specify the length of time until automatic reception is started when Manual/auto switch:
ON is selected. Specify the length of time and select OK.
User-friendly RX: ON/User-friendly RX: OFF
If you select User-friendly RX: ON, the printer automatically switches from telephone calling to
fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone
or the answering device answers. When you have an answering device connected to the printer,
select User-friendly RX: ON to switch to fax reception automatically after the answering device
answers.
If you select User-friendly RX: OFF, the printer does not switch from telephone calling to
fax reception automatically even if the printer detects the fax signal (CNG signal). Select User-
friendly RX: OFF if you want the printer not to switch automatically during a call.
Note
If you subscribe to Duplex Ringing service in Hong Kong, the number of times the external device
rings specified with Ring count in Fax only mode is available in TEL priority mode.
If you want to specify the number of times the external device rings in TEL priority mode, select
Fax only mode on the Receive mode settings screen, specify the number of times the external
device rings with Ring count, and then switch to TEL priority mode in Receive mode settings.
If you subscribe to Duplex Ringing service in Hong Kong, we recommend that you select Manual/
auto switch: OFF.
Advanced setting in DRPD
You can specify the following setting items.
Ring pattern (Normal ring/Double ring/Short-short-long/Short-long-short)
Sets the distinctive ring pattern of a call that the printer assumes is a fax call.
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If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your
telephone company.
Setting DRPD Ring Pattern (US and Canada only)
Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
Advanced setting in Network switch
You can specify the following setting item.
Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
Setting the DRPD Ring Pattern (US and Canada only)
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company, your telephone company will assign two or more telephone numbers with distinctive ring
patterns to your single telephone line, allowing you to have different numbers for fax calls and voice
calls using only one telephone line. Your printer will automatically monitor the ring pattern, and will
automatically receive the fax if the ring pattern is a fax call.
To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by
your telephone company.
Note
Contact your local telephone company for detailed information on this service.•
1.
Check that printer is turned on.
1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select Receive mode settings.
4.
5.
Select DRPD.
5.
6.
Select Advanced.
6.
7.
Select ring pattern that your telephone company assigned to your fax number.
7.
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8.
Specify number of time and select OK.
8.
9.
Select OK.
9.
The Function list screen is displayed.
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Setting Sender Information
You can set the sender information such as date/time, unit name, and unit fax/telephone number.
About Sender Information
Setting Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
About Sender Information
If the unit name and unit fax/telephone number are registered, they are printed with date and time as
sender information on the recipient's fax.
A: Date and time of transmission
B: Unit fax/telephone number
C: Unit name
D: The registered recipient's name is printed when sending faxes.
E: Page number
Note
You can print USER'S DATA LIST to confirm the sender information you have registered.•
Summary of Reports and Lists
When sending faxes in black & white, you can select whether to print the sender information inside or•
outside the image area.
Specify the setting on TTI position in Advanced fax settings under Fax settings.
Advanced fax settings
You can select the date print format from three formats: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/
YYYY.
Select the date print format on Date display format under Other printer settings.
Other printer settings
Setting Date and Time
This section describes the procedure to set the date and time.
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1. Check that printer is turned on.1.
2. Select Setup on the HOME screen.2.
Using Touch Screen
3.
Select Printer settings.
3.
4.
Select Other printer settings.
4.
5.
Select Date/time settings.
5.
6.
Set date.
6.
1.
Select a setting item to change.
1.
2.
Select number to enter.
2.
Enter only the last two digits of the year.
3.
Select OK.
3.
4.
Select OK again when all settings are completed.
4.
7.
Set time.
7.
1.
Select a setting item to change.
1.
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2. Select number to enter.
2.
Enter the date and time in 24-hour format.
3. Select OK.3.
4. Select OK again when all settings are completed.4.
Setting Daylight Saving Time (Summer Time)
Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at
certain periods of the year.
You can set your printer to automatically change the time by registering the date and time that daylight
saving time (summer time) begins and ends.
Important
Not all the latest information of all countries or regions is applied for Daylight saving time setting by
default. You need to change the default setting according to the latest information of your country or
region.
Note
This setting may not be available depending on the country or region of purchase.
1.
Check that printer is turned on.
1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
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3. Select Printer settings.3.
4. Select Other printer settings.4.
5. Select Daylight saving time setting.5.
6. Select ON.6.
To disable summer time, select OFF.
7.
Set date and time when summer time starts.
7.
1.
Set date when summer time starts.
1.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
2. Set time (in 24-hour format) when summer time starts.2.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
8.
Set date and time when summer time ends.
8.
1.
Set date when summer time ends.
1.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
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2. Set time (in 24-hour format) when summer time ends.
2.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
9.
Press the Back button to return to HOME screen.
9.
Registering User Information
This section describes the procedure to register the user information.
Note
Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and Unit
TEL on the User information settings screen (for US only).
1. Check that printer is turned on.1.
2.
Select Setup on the HOME screen.
2.
Using Touch Screen
3.
Select Printer settings.
3.
4.
Select Fax settings.
4.
5.
Select Fax user settings.
5.
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6. Select User information settings.6.
The screen to register the unit name and the unit fax/telephone number is displayed.
7.
Enter unit name.
7.
1.
Select entry field under Unit name.
1.
The screen to enter the character is displayed.
2.
Enter unit name.
2.
3. Select OK.3.
Note
You can enter the name up to 24 characters, including spaces.
8.
Enter unit fax/telephone number.
8.
1.
Select entry field under Unit TEL.
1.
The screen to enter the number is displayed.
2.
Enter unit fax/telephone number.
2.
3.
Select OK.
3.
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Note
You can enter the fax/telephone number up to 20 digits, including spaces.
9. Select Register to finalize registration.9.
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Registering Recipients
Registering Recipients Using Operation Panel of Printer
Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (macOS)
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Registering Recipients Using Operation Panel of Printer
Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply.
The following methods to register are available:
Recipient registration•
Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a
registered recipient in the printer directory.
Registering Fax/Telephone Number of Recipients
Group dial registration•
You can combine two or more recipients registered in advance into a group. You can send the same
document to all the registered recipients in the group.
Registering Recipients in Group Dial
You can register up to 100 recipients in total of individual recipients and group dials.
Note
To change the registered information of the recipient or the group dial, see Changing Registered•
Information.
To delete the registered information of the recipient or the group dial, see Deleting Registered•
Information.
To print a list of the recipient's fax/telephone numbers and names registered, see Printing List of•
Registered Destinations.
You can register, change, or delete the registered information of the recipient or the group dial using•
Speed Dial Utility on the computer.
For Windows:
Registering Recipients Using Speed Dial Utility2 (Windows)
For macOS:
Registering Recipients Using Speed Dial Utility2 (macOS)
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Registering Fax/Telephone Number of Recipients
Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow
the procedure below to register the recipients' fax/telephone numbers.
1. Check that printer is turned on.1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select TEL number registration.
4.
5.
Select Directory registration.
5.
The screen to select an ID number is displayed.
Note
If you already registered the recipients, the recipients' name is displayed next to the ID number. If
you already registered the group dial, the icon and the group name are displayed next to the
ID number.
6.
Select an unregistered ID number.
6.
Note
If you already registered the recipients and they are displayed by name, select Switch view. The
registered recipients are displayed by ID number.
If you select New entry, an unregistered ID number will be selected in numerical order.
7.
Select Add recipient.
7.
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8. Select a registration method.8.
9. Register recipients' fax/telephone number.9.
Register the recipients' fax/telephone number depending on the registration method selected.
By entering the number
The screen to register the recipient's fax/telephone number and name is displayed. Go to next
step.
From outgoing call log
When you select this registration method, the screen to select the fax/telephone number from the
outgoing call logs is displayed.
Selecting a fax/telephone number from the outgoing call logs, the screen to register the recipient's
fax/telephone number and name is displayed. Go to next step.
From incoming call log
When you select this registration method, the screen to select the fax/telephone number or the
name from the incoming call logs is displayed.
Select a fax/telephone number or name from the incoming call logs, the screen to register the
recipient's fax/telephone number and name is displayed. Go to next step.
Note
This registration method may not be available depending on the country or region of purchase.
10.
Enter recipient's name.
10.
If you select From incoming call log as a registration method, the recipient's name may be already
entered. If you do not change the name, go to next step.
1.
Select entry field of name.
1.
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The screen to enter the character is displayed.
2. Enter recipient's name.2.
3.
Select OK.
3.
Note
You can enter the name up to 16 characters, including spaces.
11.
Enter recipient's fax/telephone number.
11.
If you select a fax/telephone number on From outgoing call log or From incoming call log, the fax/
telephone number is already entered. If you do not change the fax/telephone number, go to next step.
1.
Select entry field of fax/telephone numbers.
1.
The screen to enter the number is displayed.
2. Enter recipient's fax/telephone number.2.
3.
Select OK.
3.
Note
You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and
some regions of Latin America), including spaces.
When Telephone line type in Fax user settings under Fax settings is set to Rotary pulse, you
can enter a tone ("T") by selecting the Tone key.
12.
Select Register to finalize registration.
12.
Note
To register another recipient's number and name, select an unregistered ID number and operate
in the same procedure.
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You can check the recipient's numbers and names you have registered by printing RECIPIENT•
TELEPHONE NUMBER LIST.
Printing List of Registered Destinations
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Registering Recipients in Group Dial
If you register two or more registered recipients to a group dial, you can send the same document
successively to all recipients registered to the group dial.
1. Check that printer is turned on.1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select TEL number registration.
4.
5.
Select Directory registration.
5.
The screen to select an ID number is displayed.
Note
If you already registered the recipients, the recipients' name is displayed next to the ID number. If
you already registered the group dial, the icon and the group name are displayed next to the
ID number.
6.
Select an unregistered ID number.
6.
Note
If you already registered the recipients and they are displayed by name, select Switch view. The
registered recipients are displayed by ID number.
If you select New entry, an unregistered ID number will be selected in numerical order.
7.
Select Group dial registration.
7.
The screen to register the group name and the member of the group is displayed.
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8.
Enter group name.
8.
1.
Select entry field of group name.
1.
The screen to enter the character is displayed.
2.
Enter group name.
2.
3. Select OK.3.
Note
You can enter the name up to 16 characters, including spaces.•
9. Register registered recipient as a member of group dial.9.
1. Select Add member.1.
The printer's directory is displayed.
Display by name
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Display by ID number
A: Select to switch the display by name and by ID number.
B: Select to display the screen to select an initial. You can search the registered recipient by
initial.
By selecting the initial, the registered recipients are displayed in alphabetical order from the
selected character.
C: Select to display the screen to select an ID number of the registered recipient. You can
search the registered recipient by ID number.
By enter the ID number and selecting OK, the registered recipients are displayed in order
from the recipient of the ID number selected.
D: The recipients that can be registered are displayed.
2.
Select a recipient to register as group member.
2.
The member to register is displayed on the list.
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Note
To delete the recipient from the group dial, select a recipient that you want to delete from
the list. After the confirmation screen is displayed, select Yes to delete the recipient from the
group dial.
3.
To add another member, select Add member again.
3.
The printer's directory is displayed.
4.
Select a recipient to register as group member.
4.
The member to register is displayed on the list.
Repeat the procedure to register another member to the same group dial.
10. Select Complete to finalize registration.10.
Note
To register another group, select an unregistered ID number and operate in the same procedure.
You can check the recipients you have registered to the group dial by printing GROUP DIAL
TELEPHONE NO. LIST.
Printing List of Registered Destinations
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Changing Registered Information
To change information registered for recipient and group dial, follow the procedure below.
1. Check that printer is turned on.1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select TEL number registration.
4.
5.
Select Directory registration.
5.
6. Select a recipient or a group dial to change.6.
7. Change registered information.7.
To change an individual recipient:•
1. Select Edit recipient.1.
The registered information screen of the selected recipient is displayed.
2.
Select entry field of name or entry field of fax/telephone numbers.
2.
The each edit screen is displayed.
3. Change name or fax/telephone numbers.3.
4. Select OK.4.
The touch screen returns to the registered information screen.
5.
Select Register.
5.
To change a group dial:
1.
Select Edit group dial.
1.
The registered information screen of the group dial is displayed.
2.
To change group name, select entry field of name.
2.
When edit screen of group name is displayed, change the group name, and then select OK.
3.
To add member, select Add member.
3.
When the printer's directory is displayed, select the recipient you want to add.
4.
To delete member, select recipient on list.
4.
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When the confirmation screen is displayed, select Yes to delete the recipient from the group
dial.
5. Select Complete to finalize changing.5.
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Deleting Registered Information
To delete information registered for recipient and group dial, follow the procedure below.
1. Check that printer is turned on.1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select TEL number registration.
4.
5.
Select Directory registration.
5.
6. Select a recipient or a group dial to delete.6.
7. Delete registered information.7.
To delete an individual recipient:•
1. Select Delete recipient.1.
2. When confirmation screen is displayed, select Yes to delete.2.
To delete a group dial:
1. Select Delete group dial.1.
2. When confirmation screen is displayed, select Yes to delete.2.
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Printing List of Registered Destinations
You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.
1. Check that printer is turned on.1.
2.
Load paper.
2.
3.
Select Fax on the HOME screen.
3.
Using Touch Screen
The Fax standby screen is displayed.
4.
Select Function list.
4.
The Function list screen is displayed.
5.
Select Print reports/lists.
5.
6. Select Directory list.6.
7. Select an item to print.7.
If you selected Recipient:•
The confirmation screen asking if you print the list alphabetically by name is displayed.
If you select Yes: Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order.
If you select No: Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number.
If you selected Group dial:•
The printing confirmation screen is displayed. Select Yes to print GROUP DIAL TELEPHONE NO.
LIST.
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Registering Recipients Using Speed Dial Utility2 (Windows)
About Speed Dial Utility2
Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer
and registering/changing it on the computer. In addition, you can register the telephone directory edited on
the computer to the printer. You can also save them on the computer as a backup.
For safety reasons, it is recommended that you backup the registered data on the computer using Speed
Dial Utility2.
Starting Up Speed Dial Utility2
Speed Dial Utility2 Dialog box
Saving Registered Telephone Directory on Printer to Your Computer
Registering a Fax/telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2
Registering Telephone Directory Has been Saved on Your Computer to Printer
Important
Some features may not be available depending on the printer model or software version.
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Starting Up Speed Dial Utility2
Important
Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.
Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or
standby mode.
If your printer is compatible with LAN connection, make sure that the printer is connected to the
computer with LAN connection to use Speed Dial Utility2 via LAN connection.
The password entry screen may appear during startup or operation. If it appears, enter the
administrator password, and then click OK. If you do not know the administrator password, contact
the administrator of the printer.
Follow the procedure below to start up Speed Dial Utility2.
1.
Make sure printer is turned on.
1.
2.
Start up Speed Dial Utility2.
2.
For Windows 11 or Windows 10, click Start button and select All apps, Canon Utilities, and then
Speed Dial Utility2.
For Windows 8.1 or Windows 8, select Speed Dial Utility2 on the Start screen to start Speed Dial
Utility2. If Speed Dial Utility2 is not displayed on the Start screen, select the Search charm, and
then search for "Speed Dial Utility2".
For Windows 7 or Windows Vista, click Start and select All programs, Canon Utilities, Speed
Dial Utility2, and then Speed Dial Utility2.
Speed Dial Utility2 starts up.
Note
You can also start up Speed Dial Utility2 from Quick Utility Toolbox.
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Speed Dial Utility2 Dialog box
The following items are on the Speed Dial Utility2 dialog box.
1. Printer Name:1.
Selects the printer for editing the telephone directory using Speed Dial Utility2.
Behind printer name, printer's MAC address is displayed.
Note
For checking printer's MAC address, refer to "Checking Network Information" for your model from
Home of the Online Manual.
For printer that supports both wireless LAN connection and wired LAN connection, MAC address
of wired LAN connection is displayed regardless of the connection method.
2.
Display Printer Settings
2.
Loads the telephone directory registered on the printer that selected for Printer Name: into Speed Dial
Utility2.
3.
Setting Item List:
3.
Selects a setting item for editing. Choose one item from TEL Number Registration, User Information
Setting, and Rejected Number Setting.
4.
Registered information list
4.
Displays the registered information selected for Setting Item List:.
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Note
By clicking on the item name, you can sort the display order.
5. Edit.../Select All/Delete5.
Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items.
When multiple items on the registered information list are selected, you cannot use the Edit... button.
6.
Load from PC...
6.
Displays the telephone directory saved on the computer.
7.
Instructions
7.
Displays this guide.
8.
Exit
8.
Quits Speed Dial Utility2. Information registered or edited using Speed Dial Utility2 is neither saved on
the computer nor registered on the printer.
9. Save to PC...9.
Saves the telephone directory edited using Speed Dial Utility2 on the computer.
10. Register to Printer10.
Registers the telephone directory edited using Speed Dial Utility2 to the printer.
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Saving Registered Telephone Directory on Printer to Your
Computer
Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/
telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that
registered on the printer to the computer.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Save to PC....
3.
4.
Enter file name on displayed screen, and then click Save.
4.
Note
The data of the telephone directory (RSD file, *.rsd) can be imported to other printer.
Registering Telephone Directory Has been Saved on Your Computer to Printer
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Registering a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to register fax/telephone numbers.
Note
Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select an unoccupied code from list, and then click Edit....
4.
The Individual or Group Selection dialog box is displayed.
5. Click Register individual TEL number or Register group dial, and then click Next....5.
If Register individual TEL number is selected:
1. Enter name.1.
2.
Enter fax/telephone number.
2.
If Register group dial is selected:•
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1.
Enter group name.
1.
2.
Select a code you want to add to group dial, and then click Add >>.
2.
Note
You can only add the numbers that have already been registered.
6. Click OK.6.
To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6.
To save the registered information on the computer.•
1. Click Save to PC....1.
2. Enter file name on displayed screen, and then click Save.2.
To register the registered information to the printer:•
1.
Click Register to Printer.
1.
2. When message appears, check it and click OK.2.
The information is registered to the printer.
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Changing a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to change fax/telephone numbers.
Note
Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select a code to change from list, and then click Edit....
4.
If an individual fax/telephone number is selected:•
1. Enter a new name.1.
2. Enter a new fax/telephone number.2.
If a group dial is selected:•
1.
Enter a new group name.
1.
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2. Add or delete a member to/from group dial.2.
To add a member:
Select a code to add to group dial, and then click Add >>.
To delete a member:
Select a code to delete from group dial, and then click << Delete.
5.
Click OK.
5.
To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5.
To save the edited information on the computer.
1.
Click Save to PC....
1.
2.
Enter file name on displayed screen, and then click Save.
2.
To register the edited information to the printer:
1.
Click Register to Printer.
1.
2.
When message appears, check it and click OK.
2.
The information is registered to the printer.
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Deleting a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to delete fax/telephone numbers.
Note
Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select a code to delete from list, and then click Delete.
4.
Note
To delete all fax/telephone numbers on the list, click Select All, and then Delete.
5. When confirmation screen appears, click OK.5.
The selected fax/telephone number is deleted.
To continue deleting fax/telephone numbers, repeat steps 4 and 5.
To save the edited information on the computer.•
1. Click Save to PC....1.
2. Enter file name on the displayed screen, and then click Save.2.
To register the edited information to the printer:•
1.
Click Register to Printer.
1.
2. When message appears, check it and click OK.2.
The information is registered to the printer.
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Changing Sender Information Using Speed Dial Utility2
Follow the procedure below to change the user's name or fax/telephone number.
1. Start up Speed Dial Utility2.1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click User Information Setting from Setting Item List:.
3.
The user's information is displayed.
4.
Select an item to change, and then click Edit....
4.
The User Information dialog box is displayed.
5.
Enter new user's name on User Name and new fax/telephone number in TEL Number,
5.
and then click OK.
To save the edited information on the computer:•
1. Click Save to PC....1.
2.
Enter file name on displayed screen, and then click Save.
2.
To register the edited information to the printer:•
1. Click Register to Printer.1.
2. When message appears, check it and click OK.2.
The information is registered to the printer.
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Registering/Changing Rejected Number Using Speed Dial
Utility2
Follow the procedure below to register, change, or delete rejected numbers.
1. Start up Speed Dial Utility2.1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Rejected Number Setting from Setting Item List:.
3.
The list of rejected numbers is displayed.
To register a rejected number:
1.
Select an unoccupied code from list, and then click Edit....
1.
2.
Enter fax/telephone number in Rejected Number dialog box, and then click OK.
2.
To change a rejected number:
1. Select a code to change from list, and then click Edit....1.
2. Enter fax/telephone number in Rejected Number dialog box, and then click OK.2.
To delete a rejected number:•
1. Select a code to delete from list, and then click Delete.1.
The selected fax/telephone number is deleted.
Note
To delete all fax/telephone numbers on the list, click Select All, and then Delete.
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Registering Telephone Directory Has been Saved on Your
Computer to Printer
You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer.
The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and
registered to your printer.
Note
In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed
Dial Utility can be loaded.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Load from PC....
3.
4.
Select a data of telephone directory (RSD file, *.rsd) to register to your printer.
4.
5. Click Open on dialog box.5.
The selected telephone directory is displayed.
Note
If you select the data of the telephone directory (RSD file, *.rsd) that is exported from other printer,
the confirmation message appears. Click OK.
6. Click Register to Printer.6.
The telephone directory that has been saved on the computer is registered to your printer.
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Registering Recipients Using Speed Dial Utility2 (macOS)
About Speed Dial Utility2
Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer
and registering/changing it on the computer. In addition, you can register the telephone directory edited on
the computer to the printer. You can also save them on the computer as a backup.
For safety reasons, it is recommended that you backup the registered data on the computer using Speed
Dial Utility2.
Starting Up Speed Dial Utility2
Speed Dial Utility2 Dialog
Saving Registered Telephone Directory on Printer to Your Computer
Registering a Fax/telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2
Registering Telephone Directory Has been Saved on Your Computer to Printer
Important
Some features may not be available depending on the printer model or software version.
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Starting Up Speed Dial Utility2
Important
Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.
Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or
standby mode.
If your printer is compatible with LAN connection, make sure that the printer is connected to the
computer with LAN connection to use Speed Dial Utility2 via LAN connection.
The password entry screen may appear during startup or operation. If it appears, enter the
administrator password, and then click OK. If you do not know the administrator password, contact
the administrator of the printer.
Follow the procedure below to start up Speed Dial Utility2.
1.
Select Applications on Go menu of Finder.
1.
2.
Double-click Canon Utilities folder.
2.
3.
Double-click Speed Dial Utility2 folder.
3.
4.
Double-click Speed Dial Utility2.
4.
Speed Dial Utility2 starts up.
Note
You can also start up Speed Dial Utility2 from Quick Utility Toolbox.
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Speed Dial Utility2 Dialog
The following items are on the Speed Dial Utility2 dialog.
1. Printer Name:1.
Selects the printer for editing the telephone directory using Speed Dial Utility2.
Behind printer name, printer's MAC address is displayed.
Note
For checking printer's MAC address, refer to "Checking Network Information" for your model from
Home of the Online Manual.
For printer that supports both wireless LAN connection and wired LAN connection, MAC address
of wired LAN connection is displayed regardless of the connection method.
2.
Display Printer Settings
2.
Loads the telephone directory registered on the printer that selected for Printer Name: into Speed Dial
Utility2.
3.
Setting Item List:
3.
Selects a setting item for editing. Choose one item from TEL Number Registration, User Information
Setting, and Rejected Number Setting.
4.
Registered information list
4.
Displays the registered information selected for Setting Item List:.
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Note
By clicking on the item name, you can sort the display order.
5. Edit.../Select All/Delete5.
Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items.
When multiple items on the registered information list are selected, you cannot use the Edit... button.
6.
Load from PC...
6.
Displays the telephone directory saved on the computer.
7.
Instructions
7.
Displays this guide.
8.
Exit
8.
Quits Speed Dial Utility2. Information registered or edited using Speed Dial Utility2 is neither saved on
the computer nor registered on the printer.
9. Save to PC...9.
Saves the telephone directory edited using Speed Dial Utility2 on the computer.
10. Register to Printer10.
Registers the telephone directory edited using Speed Dial Utility2 to the printer.
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Saving Registered Telephone Directory on Printer to Your
Computer
Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/
telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that
registered on the printer to the computer.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Save to PC....
3.
4.
Enter file name on displayed screen, and then click Save.
4.
Note
The data of the telephone directory (RSD file, *.rsd) can be imported to other printer.
Registering Telephone Directory Has been Saved on Your Computer to Printer
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Registering a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to register fax/telephone numbers.
Note
Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select an unoccupied code from list, and then click Edit....
4.
The Individual or Group Selection dialog is displayed.
5. Click Register individual TEL number or Register group dial, and then click Next....5.
If Register individual TEL number is selected:
1. Enter name.1.
2.
Enter fax/telephone number.
2.
If Register group dial is selected:•
1.
Enter group name.
1.
2.
Select a code you want to add to group dial, and then click Add >>.
2.
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Note
You can only add the numbers that have already been registered.
6. Click OK.6.
To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6.
To save the registered information on the computer.
1. Click Save to PC....1.
2.
Enter file name on displayed screen, and then click Save.
2.
To register the registered information to the printer:
1.
Click Register to Printer.
1.
2.
When message appears, check it and click OK.
2.
The information is registered to the printer.
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Changing a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to change fax/telephone numbers.
Note
Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select a code to change from list, and then click Edit....
4.
If an individual fax/telephone number is selected:•
1. Enter a new name.1.
2. Enter a new fax/telephone number.2.
If a group dial is selected:•
1.
Enter a new group name.
1.
2.
Add or delete a member to/from group dial.
2.
To add a member:
Select a code to add to group dial, and then click Add >>.
To delete a member:
Select a code to delete from group dial, and then click << Delete.
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5. Click OK.5.
To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5.
To save the edited information on the computer.•
1.
Click Save to PC....
1.
2.
Enter file name on displayed screen, and then click Save.
2.
To register the edited information to the printer:
1.
Click Register to Printer.
1.
2.
When message appears, check it and click OK.
2.
The information is registered to the printer.
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Deleting a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to delete fax/telephone numbers.
Note
Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click TEL Number Registration from Setting Item List:.
3.
The list of registered fax/telephone numbers is displayed.
4.
Select a code to delete from list, and then click Delete.
4.
Note
To delete all fax/telephone numbers on the list, click Select All, and then Delete.
5. When confirmation screen appears, click OK.5.
The selected fax/telephone number is deleted.
To continue deleting fax/telephone numbers, repeat steps 4 and 5.
To save the edited information on the computer.•
1. Click Save to PC....1.
2. Enter file name on the displayed screen, and then click Save.2.
To register the edited information to the printer:•
1.
Click Register to Printer.
1.
2. When message appears, check it and click OK.2.
The information is registered to the printer.
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Changing Sender Information Using Speed Dial Utility2
Follow the procedure below to change the user's name or fax/telephone number.
1. Start up Speed Dial Utility2.1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click User Information Setting from Setting Item List:.
3.
The user's information is displayed.
4.
Select an item to change, and then click Edit....
4.
The User Information dialog is displayed.
5.
Enter new user's name on User Name and new fax/telephone number in TEL Number,
5.
and then click OK.
To save the edited information on the computer:•
1. Click Save to PC....1.
2.
Enter file name on displayed screen, and then click Save.
2.
To register the edited information to the printer:•
1. Click Register to Printer.1.
2. When message appears, check it and click OK.2.
The information is registered to the printer.
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Registering/Changing Rejected Number Using Speed Dial
Utility2
Follow the procedure below to register, change, or delete rejected numbers.
1. Start up Speed Dial Utility2.1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Rejected Number Setting from Setting Item List:.
3.
The list of rejected numbers is displayed.
To register a rejected number:
1.
Select an unoccupied code from list, and then click Edit....
1.
2.
Enter fax/telephone number in Rejected Number dialog, and then click OK.
2.
To change a rejected number:
1. Select a code to change from list, and then click Edit....1.
2. Enter fax/telephone number in Rejected Number dialog, and then click OK.2.
To delete a rejected number:•
1. Select a code to delete from list, and then click Delete.1.
The selected fax/telephone number is deleted.
Note
To delete all fax/telephone numbers on the list, click Select All, and then Delete.
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Registering Telephone Directory Has been Saved on Your
Computer to Printer
You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer.
The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and
registered to your printer.
Note
In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed
Dial Utility can be loaded.
1.
Start up Speed Dial Utility2.
1.
2.
Select a printer from Printer Name: list box, and then click Display Printer Settings.
2.
3.
Click Load from PC....
3.
4.
Select a data of telephone directory (RSD file, *.rsd) to register to your printer.
4.
5. Click Open on dialog.5.
The selected telephone directory is displayed.
Note
If you select the data of the telephone directory (RSD file, *.rsd) that is exported from other printer,
the confirmation message appears. Click OK.
6. Click Register to Printer.6.
The telephone directory that has been saved on the computer is registered to your printer.
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Sending Faxes Using Operation Panel of Printer
Sending Faxes by Entering Fax/Telephone Number Basic
Resending Faxes (Redialing Busy Number)
Setting Items for Sending Faxes
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Sending Faxes by Entering Fax/Telephone Number
This section describes dialing and sending faxes directly by entering the fax/telephone numbers.
Important
It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect•
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
1.
Check that printer is turned on.
1.
2.
Load original on platen or in ADF (Auto Document Feeder).
2.
3.
Select Fax on the HOME screen.
3.
Using Touch Screen
The Fax standby screen is displayed.
A: The receive mode selected currently is displayed.
B: The date and time are displayed.
C: Select to send faxes with the on hook dial function.
Using On Hook Dial Function
D: Select to send faxes with redialing.
Resending Faxes (Redialing Busy Number)
E: You can use the each fax function and change the setting for the fax.
F: The current state is displayed.
G: You can change the settings for sending a fax.
Setting Items for Sending Faxes
H: You can select a registered fax/telephone number.
Sending Fax to Registered Recipient
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I: Select to display the screen to enter the fax/telephone numbers.
Note
If you have not set up the printer for sending/receiving faxes yet, the message for setup is
displayed on the touch screen when you select Fax on the HOME screen for the first time. When
you set up for faxing, follow the procedure according to the instructions on the touch screen.
4.
Dial recipient's fax/telephone number.
4.
1. Select entry field of fax/telephone numbers.1.
2.
Enter fax/telephone number.2.
J: Enters the number.
K: Deletes the entered number.
L: Enters a blank space.
M: Enters a pause "P".
3.
Select OK.
3.
The touch screen returns to the Fax standby screen.
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Note
Select Save profile to register the current settings as a custom menu.
Registering Favorite Settings (My Presets)
5.
Press the Black button or the Color button.
5.
The printer starts scanning the document.
Important
Color transmission is available only when the recipient's fax device supports color faxing.
Do not open the document cover until scanning is completed.
6.
Start sending.
6.
If you load the document in the ADF:
The printer scans the document automatically and starts sending the fax.
Note
To cancel a fax transmission, press Stop button. To cancel a fax transmission while it is in
progress, press Stop button, and then follow the instructions on the touch screen.
If documents remain in the ADF after the Stop button is pressed while scanning is in
progress, Originals in ADF. Remove any originals from the document tray and tap [OK].
is displayed on the touch screen. By selecting OK, the remaining documents are automatically
ejected.
If you load the document on the platen:
After scanning the document, the confirmation screen asking you if you load the next document is
displayed.
To send the scanned document, select Send now to start sending it.
To send two or more pages, follow the message to load the next page, and select Scan. After
scanning all pages, select Send now to start sending.
Note
To cancel sending the fax, press Stop button.
Note
When your printer is connected to a PBX (Private Branch Exchange) system, refer to the operating
instructions of the system for details on dialing the recipient's fax/telephone number.
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In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the•
function to automatically redial the number after a specified interval. Automatic redialing is enabled by
default.
Automatic Redialing
Unsent documents, such as those pending redial, are stored in the printer's memory. They are not•
stored in the case of a sending error.
Document Stored in Printer's Memory
Do not unplug the power cord until all documents are sent.
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Resending Faxes (Redialing Busy Number)
There are two methods of redialing: Automatic redialing and Manual redialing.
Automatic Redialing•
If you send a document and the recipient's line is busy, the printer will redial the number after a specified
interval.
Automatic Redialing
Manual Redialing•
You can redial to the recipients dialed by entering the fax/telephone numbers.
Manual Redialing
Important
It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect•
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
Note
Automatic redialing is enabled by default.
For details on the basic sending operations:•
Sending Faxes by Entering Fax/Telephone Number
Automatic Redialing
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Enable and specify the automatic redialing setting on Auto redial in Advanced fax settings under Fax
settings.
Advanced fax settings
Note
To cancel automatic redialing, wait until the printer starts redialing, and then press Stop button.
To cancel automatic redialing, delete the unsent fax from the printer's memory while the printer is
on-standby for a redial operation. For details, see Deleting Document in Printer's Memory.
Manual Redialing
Follow the procedure below for manual redialing.
1.
Check that printer is turned on.
1.
2.
Load original on platen or in ADF (Auto Document Feeder).
2.
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3. Select Fax on the HOME screen.3.
Using Touch Screen
The Fax standby screen is displayed.
4.
Change send settings as necessary.
4.
Setting Items for Sending Faxes
5.
Select Redial.
5.
The Redial screen is displayed.
6.
Select a recipient's number to redial.
6.
7. Press the Black button or the Color button.7.
Important
Color transmission is available only when the recipient's fax device supports color faxing.
Note
For manual redialing, the printer memorizes up to 10 recent recipients dialed by entering the fax/
telephone numbers. Note that the printer does not memorize any recipients dialed using the redial
function or selecting from the directory.
To cancel manual redialing, press Stop button. To cancel a fax transmission while it is in progress,
press Stop button, and then follow the instructions on the touch screen.
If documents remain in the ADF after the Stop button is pressed while scanning is in progress,
Originals in ADF. Remove any originals from the document tray and tap [OK]. is displayed on
the touch screen. By selecting OK, the remaining documents are automatically ejected.
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Setting Items for Sending Faxes
You can change the send settings such as the scan contrast or the scan resolution on the Fax standby
screen.
Select to change the send settings.
ScanRes.
The following settings of the scan resolution are selectable.
Standard
Suitable for text-only documents.
Fine
Suitable for fine-print documents.
Extra fine
Suitable for detailed illustration or fine-print quality documents.
If the recipient's fax device is not compatible with Extra fine (300 x 300 dpi), the fax will be sent in
the Standard or Fine resolution.
Photo
Suitable for photographs.
Note
When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).
The image quality (compression rate) is determined by which scan resolution is selected, except
that Extra fine and Photo provide the same image quality.
Contrast
Select a setting of the scan contrast from Lower, Standard, and Higher.
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ADF duplex scan
Select whether to perform duplex scanning from the ADF.
Note
After sending a fax with Duplex, this setting returns to Simplex automatically.
The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK.
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Sending Faxes from Computer (Windows)
Sending a FAX (Fax Driver) Basic
Creating an Address Book (Fax Driver)
Edit or Remove a Recipient from an Address Book (Fax Driver)
Search for a Recipient in an Address Book (Fax Driver)
Cannot Send Faxes from Computer
How to Open the Setting Screen of the Fax Driver
General Notes (Fax Driver)
Important
Some features may not be available depending on the printer model or software version.
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Sending a FAX (Fax Driver)
You can send faxes using the fax driver from applications that support document printing.
Note
Only black and white transmission is supported.
1.
Make sure that the machine is turned on.
1.
2.
Open the document you want to fax with an application (such as Notepad), and then click
2.
the Print command. (The command is Print... on the File menu.)
3.
In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where
3.
"XXX" is the model name).
4.
Click Print or OK.
4.
* Print dialog box in Notepad
Note
Click Preferences or Properties in the Print dialog box to open the print settings dialog box of
the fax driver in which you can set the paper size and print orientation. For details on how to open
the print settings dialog box of the fax driver, see "
How to Open the Setting Screen of the Fax
Driver."
5.
Click Open Address Book... in Set Recipient in the Send Fax dialog box.
5.
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6.
Select a recipient from Recipient Name in the Select Recipient from Address Book
6.
dialog box, then click Set as Recipient.
The selected recipient is reflected in Recipient in the Send Fax dialog box.
Important
You cannot specify a recipient if there is no recipient registered in the address book. Register the
recipient in the address book and reopen the address book.
For details on how to register recipients in the address book, see "
Creating an Address Book (Fax
Driver)."
If the recipient's fax/telephone number is entered incorrectly or the registered fax/telephone
number is incorrect, the fax may be sent to an unexpected recipient. When sending an important
fax, it is recommended that you send it after confirming the entered information and recipient's
status.
Note
You can also specify Recipient by entering the Recipient Name and Fax Number in Direct
Entry in the Send Fax dialog box and then clicking Set as Recipient.
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For details on valid characters, see "General Notes (Fax Driver)."
You can send faxes even if only the Fax Number is entered.
You can register the recipient you entered to the address book by clicking Add to Address
Book.... For details on how to register recipients in the address book, see "
Creating an
Address Book (Fax Driver)."
Add the outside line access number before the fax number as needed.
(Example: When the outside line access number is "0" and the fax number is "XXX-XXXX", enter
"0XXX-XXXX".)
7.
Click Transmit.
7.
When a confirmation message is displayed, click OK.
Important
If you cannot send a fax due to line failure or other problem, see "Cannot Send Faxes from
Computer."
Canceling Transmission
If you click Transmit in the Send Fax dialog box, the printer icon is displayed in the taskbar. Double-click
this icon to display the list of fax jobs awaiting transmission or being sent.
Right-clicking a job and selecting Cancel stops transmission.
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Creating an Address Book (Fax Driver)
By using the address book, you can send a fax by simply specifying a recipient from it.
You can register the recipient's name, fax number and other information in the address book.
Registering a recipient (WAB contact) in the address book
You can register an individual recipient (Contact) in the address book.
1.
Open the print settings dialog box of the fax driver.
1.
2.
Click Address Book... in the displayed dialog box.
2.
Note
Once an individual recipient (Contact) is registered in the address book folder (Windows•
Contacts) as an address book file (.contact file), it can be used in multiple applications.
However, you cannot change the address book you use, as only one address book can be
created per user.
Follow the steps below to open Windows Contacts.
Windows 11/Windows 10:
Search for "Contacts" from Search box.
Windows 8.1/Windows 8:
Select the Search charm, then search for "Contacts".
Windows 7/Windows Vista:
Select XXXX (user name) from the Start menu, then double-click Contacts.
3.
In the Address Book dialog box, click New....
3.
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4.
Select Contact in the New Entry dialog box, then click OK.
4.
Note
For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution
List.
5.
On Name and E-mail tab of Properties dialog box, enter First and Last.
5.
The recipient's name will be printed at the top of the fax received by the recipient.
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6.
Enter the fax number on the Home or Work tab, then click OK.
6.
An individual recipient (Contact) is registered in the address book.
Note
You can also register a recipient by clicking the Add to Address Book... button on the Send
Fax dialog box after entering the recipient.
Add the outside line access number before the fax number as needed.
(Example: When the outside line access number is "0" and the fax number is "XXX-XXXX",
enter "0XXX-XXXX".)
If you upgrade from Windows XP to Windows Vista, the address book you created in Windows
XP may not be reflected in Windows Vista. In this case, open the address book in the following
procedure and reflect the information to a new address book.
1.
Select Control Panel > Appearance and Personalization > Folder Options.
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2. Click the View tab of the Folder Options dialog box, select Show hidden files and
folders in Advanced settings, then click OK.
3. From the Start menu, select XXXX (user name), then double-click AppData > Roaming >
Canon > MP5 to open the folder.
4. Double-click the ".wab" file.4.
The address book will be reflected in Windows Vista automatically.
Related Topic
Edit or Remove a Recipient from an Address Book (Fax Driver)
Search for a Recipient in an Address Book (Fax Driver)
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Edit or Remove a Recipient from an Address Book (Fax Driver)
You can change the recipients' names, fax numbers and other information, or delete recipients registered in
the address book.
Editing Recipients in an address book
1.
Open the print settings dialog box of the fax driver.
1.
2.
Click Address Book... in the displayed dialog box.
2.
3.
Select the recipient you want to edit from the Address Book dialog box, then click
3.
Properties....
4.
Change information as needed on the Properties dialog box, then click OK.
4.
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Removing Recipients from an address book
1. Open the print settings dialog box of the fax driver.1.
2. Click Address Book... in the displayed dialog box.2.
3.
Select the recipient you want to delete from the Address Book dialog box, then click
3.
Delete.
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4.
When a confirmation message is displayed, click Yes.
4.
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Search for a Recipient in an Address Book (Fax Driver)
You can search for recipients registered in the address book by name.
1. Open the document you want to fax with an application (such as Notepad), and then click1.
the Print command. (The command is Print... on the File menu.)
2.
In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where
2.
"XXX" is the model name).
3.
Click Print or OK.
3.
* Print dialog box in Notepad
4.
Click Open Address Book... in Set Recipient in the Send Fax dialog box.
4.
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5. Enter the name of the recipient you want to search for in Search by Recipient in the5.
Select Recipient from Address Book dialog box.
If the entered name is found, the recipient will be displayed in the contact list with its name selected.
While the name is selected, click Set as Recipient to enter it as the recipient.
Important
You cannot search by criteria other than name.
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Cannot Send Faxes from Computer
Check 1
Is the power turned on?
You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the ON button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the ON button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure
is resolved.
Important
Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the
power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
deleted.
Note
If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
the list of the faxes deleted from the machine's memory will be printed after turning the machine on.
Check 2
Is a document being sent from memory or a fax being received into memory?
When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display)
monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is
complete.
Check 3
Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Check 4
Is Dial tone detect set to ON?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings.
Check 5
Is the recipient's fax number correct?
Check the recipient's fax number, then send the document again.
Sending a FAX (Fax Driver)
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Note
For details on how to change the recipients registered in the address book, see "Edit or Remove a
Recipient from an Address Book (Fax Driver)."
Check 6
Does an error occur during transmission?
Check if a message is displayed in the computer screen.
If displayed, check the message, then resolve the error.
Check 7
Does a printer error occur?
Check if a message is displayed on the LCD monitor.
If a support code is displayed, see "Support Code List" for your model from Home of the Online Manual.
If no support code is displayed, see "A Message Is Displayed" for your model from Home of the Online Manual.
If you are in a hurry, press the Stop button to close the message, then send the fax.
Check 8
Is the telephone line connected correctly?
Reconnect the telephone line cable to the telephone line jack.
If the telephone line is connected correctly, then there is a problem with your telephone line. Contact your
telephone company and the manufacturer of your terminal adapter or telephone adapter.
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How to Open the Setting Screen of the Fax Driver
The following explains how to display the print settings dialog box or the Properties dialog box of the fax
driver from your application or from the fax/printer icon.
Opening the Print Settings Dialog Box of the Fax Driver from an
Application
1.
Click the Print command in the application.
1.
In general, you can open the Print dialog box by selecting Print from the File menu.
2.
Select "your model name," then click Preferences (or Properties).
2.
The print settings dialog box of the fax driver appears.
Opening the Print Settings Dialog Box of the Fax Driver from the Fax/
Printer Icon
Windows 11:
1.
Select Settings > Bluetooth and Devices > Printers and Scanners.
1.
2.
Right-click the Canon XXX series icon or Canon XXX series FAX icon and select
2.
Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model
name.)
Windows 10Windows 8.1Windows 8Windows 7
1. Select Control Panel > Hardware and Sound > Devices and Printers.1.
2. Right-click the Canon XXX series icon or Canon XXX series FAX icon and select2.
Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model
name.)
Windows Vista:
1.
Select Control Panel > Hardware and Sound > Printers.
1.
2.
Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and
2.
select Printing Preferences....
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Opening the Properties Dialog Box of the Fax Driver from the Fax/
Printer Icon
Windows 11:
1. Select Settings > Bluetooth and Devices > Printers and Scanners.1.
2.
Right-click the Canon XXX series icon or Canon XXX series FAX icon and select
2.
Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model
name.)
Windows 10Windows 8.1Windows 8Windows 7
1.
Select Control Panel > Hardware and Sound > Devices and Printers.
1.
2.
Right-click the Canon XXX series icon or Canon XXX series FAX icon and select
2.
Printer Properties, then Canon XXX series FAX. (Where "XXX" is the model name.)
Windows Vista:
1. Select Control Panel > Hardware and Sound > Printers.1.
2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and2.
select Properties.
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General Notes (Fax Driver)
This fax driver is subject to the following restrictions.
Keep the following points in mind when using the fax driver.
The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with the•
Allow A4/Letter Paper Resizing option checked in Microsoft Excel 2002. Follow the instructions below
to solve the problem:
1. Click Options... from the Tools menu.
2. Uncheck the Allow A4/Letter Paper Resizing option on the International tab.
When using a network compatible printer, you cannot send faxes from multiple computers at the same•
time. If you try to send a fax from a computer while a fax is being sent from another computer, a
message appears and your fax cannot be sent.
Make sure that a fax is not being sent from another computer.
If you assign the fax driver to the Bluetooth port, you cannot send a fax from the computer.
You can use the following characters for Fax Number:•
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
, p To place a pause between numbers.
P To place a pause at the end of a sequence of numbers.
T Numbers after the T will be sent as a tone signal.
+ - ( ), space To make the number easier to read. You cannot insert a space at the front of a number.
*You cannot use ".", "R", "M", or "E".
You can enter the following number of characters in Recipient Name and Fax Number.•
Recipient Name: Up to 16 characters
Fax Number: Up to 60 characters
* The number of characters you can enter differs in some regions.
The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports
tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that
the option is checked.
For details on how to open the Canon XXX series FAX Properties dialog box, see "Opening the Properties
Dialog Box of the Fax Driver from the Fax/Printer Icon."
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Sending Faxes from Computer (macOS)
Sending Faxes Using AirPrint
General Notes (Fax Transmission Using AirPrint)
Important
Some features may not be available depending on the printer model or software version.
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Sending Faxes Using AirPrint
You can send faxes from a printer using AirPrint.
To send faxes, add your printer to your computer.
Checking Environment
First, check your environment.
AirPrint operation environment
A computer running macOS.
Note
For supported operating system versions, click Home to return to the top page of the Online
Manual for your model and search for "Specifications."
Requirement
The computer and your printer must be connected correctly.
Adding Printer to Computer
1. Open System Settings, and select Printers & Scanners1.
2. Click (Add Printer, Scanner or Fax...) to display printer list.2.
3. Select printer model name with Bonjour Multifunction displayed.3.
Note
If the printer does not appear, check the following.
The printer is turned on.
The firewall function of the security software is off.
The printer is connected to the access point or directly connected to the computer.
4.
SelectCanon XXX series (where "XXX" is the model name) from Use.
4.
5.
Click Add.
5.
Sending Fax
Note
Only black and white transmission is supported.
1.
Make sure printer is on.
1.
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2. In application, open document to fax.2.
3. Open Print dialog.3.
To open the Print dialog, you typically select Print... from the File menu of your application software.
4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list.4.
5.
Specify fax paper settings as needed.
5.
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6.
Enter fax/telephone numbers in To.
6.
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If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings as
needed.
7. Click Fax.7.
The number is dialed automatically and the fax is sent.
Note
To cancel sending the fax, press the printer's Stop button.
Automatic Redialing
If the fax could not be sent (for example, when the recipient was busy), the number is redialed
automatically according to the automatic redialing setting of the printer.
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Note
To cancel automatic redialing, wait until redialing starts, and then press the printer's Stop button.
For more details, click Home to return to the top page of the Online Manual for your model and
search for "FAX settings."
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General Notes (Fax Transmission Using AirPrint)
Sending faxes is subject to the following restrictions.
Enter the characters in To and Dialing Prefix so that the total number of characters is within 40
characters.
You can use the following characters for To:•
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
You can use the following characters for Dialing Prefix:•
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
p To place a pause between numbers.
T Numbers after the T will be sent as a tone signal.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
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Receiving Faxes
Receiving Faxes
Changing Paper Settings
Memory Reception
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Receiving Faxes
This section describes the preparation necessary for receiving a fax and how to receive a fax.
Preparing for Receiving Fax
Prepare for receiving a fax according to the following procedure.
1.
Check that printer is turned on.
1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Check receive mode setting.
3.
Check the receive mode setting displayed on the Fax standby screen.
Note
For details on how to change the receive mode:•
Setting Receive Mode
4.
Load paper.
4.
Load the sheets of plain paper.
5.
Specify paper settings as necessary.
5.
Changing Paper Settings
This completes the preparation for receiving fax.
When a fax is received, it is printed on the loaded paper automatically.
Receiving Fax
Depending on the selected receive mode, the receive operation varies.
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Note
For details on the receive mode:•
Setting Receive Mode
You can specify the advanced settings of each receive mode.•
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
In the following conditions, the received fax is not printed automatically, only is stored in the printer's
memory.
When Do not print is selected for Received documents in Auto print settings under Fax
settings
An error has occurred on the printer:
You pressed the Stop button to cancel printing of a fax:
Memory Reception
When receiving a fax, you can save received faxes on a USB flash drive as PDF files automatically or•
forward received faxes to the shared folder on the computer as PDF files automatically.
Saving Document in Printer's Memory to USB Flash Drive
Forwarding Document in Printer's Memory to Shared Folder on Computer
When TEL priority mode is selected:
When the call is a fax:
The telephone will ring when a call incomes.
Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, and then
hang up the handset.
The printer will receive the fax.
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Note
If the printer will not switch to fax reception, select Fax again on the HOME screen, and then
press Black button or the Color button to receive the fax.
To receive a fax without picking up the handset, select Manual/auto switch: ON in Advanced.
RX start time allows you to specify the number of seconds until the printer switches to fax
reception.
If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a•
specified number of times when there is an incoming call with a fax distinctive ring pattern.
Then, the printer will switch to fax reception automatically without the handset being picked up.
The number of times to ring the telephone until switching to fax reception can be changed.
Set the printer to enable you to initiate fax reception from a connected telephone (remote•
reception).
Remote Reception
When the answering device is connected to the printer:
If the answering device is set to the answering mode, select User-friendly RX: ON in
Advanced. If the call is a fax, the printer will receive the fax automatically.
If the answering mode is turned off on the answering device, pick up the handset. If you
hear the fax tone, wait for at least 5 seconds after it stops, and then hang up the handset.
If Manual/auto switch: ON is selected in Advanced, set RX start time to longer than the
time before the answering device starts playing the answering message. After making this
setting, we recommend that you call the answering device using a mobile phone, etc. to
confirm that messages are recorded successfully in the answering device.
Set your answering device to answering mode and adjust it as follows:
- The entire message should be no longer than 15 seconds.
- In the message, tell your callers how to send a fax.
When the call is a voice call:
The telephone will ring when a call incomes.
Pick up the handset, and talk on the telephone.
Note
If the printer unexpectedly switches to fax reception during telephone calls, select User-
friendly RX: OFF in Advanced.
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If Manual/auto switch: ON is selected in Advanced, you must answer an incoming call by
picking up the handset within the time specified in RX start time. Otherwise the printer will
switch to fax reception.
When Fax only mode is selected:
When the call is a fax:
The printer will receive the fax automatically.
Note
If a telephone is connected to the printer, the telephone will ring when a call incomes.
You can change the number of times to ring the telephone with Ring count in Advanced.
When DRPD or Network switch is selected:
When the call is a fax:
The telephone will ring when a call incomes.
The printer will receive the fax automatically when the fax ring pattern is detected.
Note
You can change the number of times to ring the telephone.•
Advanced Settings of Receive Mode
When the call is a voice call:
The telephone will ring when a call incomes.
When the printer does not detect the fax ring pattern, the telephone will continue ringing.
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Pick up the handset, and talk on the telephone.
Note
To use this feature, you need to subscribe to a compatible service provided by your telephone
company.
For DRPD
You need to select the appropriate ring pattern on the printer.
Setting DRPD Ring Pattern (US and Canada only)
For Network switch
The name of this service varies depending on the country or region of purchase. This setting
may not be also available depending on the country or region of purchase.
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Changing Paper Settings
This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel
to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded
paper.
Important
If the size of loaded paper is different from that specified in the paper size setting, Check the page
size and tap [OK]. are displayed on the touch screen. In this case, load the same size of paper as that
specified in the paper size setting, and then select OK.
You can also press Stop button to close the message and print the stored documents in the printer's
memory later.
Printing Document in Printer's Memory
If no paper is loaded, or paper has run out while printing is in progress, the error message for no paper•
is displayed on the LCD. In this case, load paper and select OK.
You can also press Stop button to close the message and print the stored documents in the printer's
memory later.
Printing Document in Printer's Memory
Note
If the sender sends a document that is larger than Letter-size or Legal-size, such as 11 x 17 inches, the
sender's device may send the fax automatically reduced in size or divided, or send only a part of the
original.
1. Check that printer is turned on.1.
2. Select Fax on the HOME screen.2.
Using Touch Screen
The Fax standby screen is displayed.
3.
Select Function list.
3.
The Function list screen is displayed.
4.
Select Fax paper settings.
4.
The Fax paper settings screen is displayed.
5.
Specify settings.
5.
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Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Note
When Auto is selected, paper is fed from the paper source where the paper that matches the
paper settings (page size and media type) is loaded.
Page size
Select the page size from A4, Letter, or Legal.
Type (Media type)
The paper type is set to Plain paper.
2-sidedPrintSetting
Select two-sided printing or single-sided printing.
Two sided printing is available for black & white faxes. Color faxes are printed on the single-side of
paper regardless of this setting.
After 2-sided is selected for 2-sidedPrintSetting, select stapling side.
Note
When Page size is set to A4 or Letter, the received faxes are printed on the two-sides of•
paper.
6. Select OK.6.
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Memory Reception
The printer prints the received fax automatically by default. And furthermore, the printer stores the received
fax in its memory. When the faxes are stored in the printer's memory, the FAX Memory lamp is lit or flashes.
In the following conditions, the received fax is not printed automatically, only is stored in the printer's
memory. Then Fax received. Saved in memory. is displayed at the Fax standby screen.
When Do not print is selected for Received documents in Auto print settings under Fax settings
An error has occurred on the printer:
If you select Print for Received documents in Auto print settings under Fax settings, a received fax
will be printed automatically. However, if any of the following errors occurs, the received fax will not be
printed. It will instead be stored in the printer's memory.
When the error is resolved, the fax stored in the printer's memory is printed automatically.
Paper has run out:◦
Load the paper and select OK on the touch screen.
A different size of paper from that specified by Page size in Fax paper settings is loaded:◦
Load the same size of paper as that specified by Page size in Fax paper settings, and then select
OK on the touch screen.
The amount of remaining ink is insufficient to print a fax:◦
Refill ink tanks.
Refilling Ink Tanks
Note
When the fax remains in the printer memory, you can reprint it after refilling the ink tanks.
You pressed the Stop button to cancel printing of a fax:
Press HOME button and select Fax to resume printing of the fax.
Important
When the printer's memory is full, the faxes stored latest overwrite those stored earliest. However, the•
unprinted faxes are not overwritten.
Information on Received Faxes
If the printer's memory is full with the unprinted faxes, the printer cannot receive the faxes. Check the•
FAX Memory lamp regularly, print the faxes, and delete them from the printer's memory.
Document Stored in Printer's Memory
Note
The printer can store up to max. 250 pages* (max. 30 documents) of faxes in the printer's memory.•
* When using ITU-T No.1 chart (Standard mode)
If the printer's memory becomes full during memory reception, only pages which already have been•
received are stored in the memory. Print the received faxes stored in the printer's memory, save them
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on the USB flash drive, and then delete them from the printer's memory and have the sender resend
the faxes.
Document Stored in Printer's Memory
Information on Received Faxes
By default, received faxes will be printed immediately after they are received.
In addition, faxes will be stored in the printer's memory automatically when they are received.
However, the printer's memory has an upper limit on the number of faxes or subjects it can contain. When
the amount of stored fax reaches the upper limit of the printer's memory, faxes stored latest will overwrite
those stored earliest.
Moreover, we recommend you check printed pages immediately after faxes are received. If a fax remains
in the printer's memory, you can reprint it after refilling the ink tank.
If [Do not print] is selected for [Received documents] on [Auto print settings] under [Fax settings] on the
operation panel of the printer, received faxes will not be printed immediately. Instead, faxes are stored in
the printer's memory automatically and you can select and print those stored from the printer's memory. In
this setting, the printer does not receive faxes if the printer's memory reaches its upper limit. Thus, stored
faxes are not overwritten automatically.
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Other Useful Fax Functions
Document Stored in Printer's Memory
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Document Stored in Printer's Memory
The faxes will be stored in the printer's memory automatically when they are received. However, printer's
memory has an upper limit on the number of faxes or subjects it can contain. When the printer's memory is
full, faxes stored latest will overwrite those stored earliest.
Information on Received Faxes
By default, the received faxes will be printed automatically after they are received.
In the following cases, the received faxes are not printed. The unprinted faxes are not overwritten even if the
printer receives the faxes anew.
Paper has run out.
A different size of paper from that specified by Page size in Fax paper settings is loaded.
Do not print is selected for Received documents in Auto print settings under Fax settings.
You pressed the Stop button to cancel printing of a received fax.
The amount of remaining ink is insufficient to print a fax.
If the printer's memory is full with the unprinted faxes, the printer cannot receive the faxes. Check the FAX
Memory lamp regularly, print the faxes, and delete them from the printer's memory.
Printing Document in Printer's Memory
Deleting Document in Printer's Memory
Note
The FAX Memory lamp lights, flashes, or is off depending on the faxes stored in the printer's memory.•
OFF: Faxes are not stored in the printer's memory.
Lights: Printed fax is stored in the printer's memory.
Flashes: During reception or unprinted fax is stored in the printer's memory.
* When Do not print is selected for Received documents in Auto print settings, the FAX Memory
lamp lights even if the unprinted fax is stored in the printer's memory.
When confirming, printing, or deleting a document stored in the printer's memory, you specify it by its•
transaction number. If you do not know the transaction number for your target document, print the list of
documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see Printing Document in Printer's Memory.
Information on Received Faxes
By default, received faxes will be printed immediately after they are received.
In addition, faxes will be stored in the printer's memory automatically when they are received.
However, the printer's memory has an upper limit on the number of faxes or subjects it can contain. When
the amount of stored fax reaches the upper limit of the printer's memory, faxes stored latest will overwrite
those stored earliest.
Moreover, we recommend you check printed pages immediately after faxes are received. If a fax remains
in the printer's memory, you can reprint it after refilling the ink tank.
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If Do not print is selected for Received documents on Auto print settings under Fax settings on the
operation panel of the printer, received faxes will not be printed immediately. Faxes are stored in the
printer's memory automatically and you can select and print those stored from the printer's memory. In
this setting, the printer does not receive faxes if the printer's memory reaches its upper limit. Thus, stored
faxes are not overwritten automatically.
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Printing Document in Printer's Memory
You can print a specified document in the printer's memory or print all the received documents in its memory
at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
1.
Check that printer is turned on.
1.
2.
Load paper.
2.
3.
Select Fax on the HOME screen.
3.
Using Touch Screen
The Fax standby screen is displayed.
4. Select Function list.4.
The Function list screen is displayed.
5.
Select Memory reference.
5.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
6.
Select a print menu.
6.
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To print the memory list (MEMORY LIST):•
You can print a list of the documents in the printer's memory by selecting Print doc. list.
When the print confirmation screen is displayed, select Yes. The printing starts.
MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.),
transaction mode, recipient's number, and the date and time of the transaction.
A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A
transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.
To specify a document to print:•
Select a document to print on the Memory list screen, select Print specified document.
Note
If the specified document is not stored in the printer's memory, There is no document that
can be printed. is displayed. Select OK to return to the previous screen.
The confirmation screen to select whether to print only the first page of the document is displayed.
If you select Yes, only the first page of the document will be printed. The document is still stored in
the printer's memory.
If you select No, all pages of the document will be printed. The screen to confirm whether to delete
the printed document in the printer's memory is displayed after printing.
To print all the received documents stored in the printer's memory:•
Select Batch process, and then select Print all RX documents.
When the print confirmation screen is displayed, select Yes. All the documents in the printer's
memory are printed.
Each time a document is printed, the screen to confirm whether to delete the printed document in
the printer's memory is displayed.
If you select Yes, the printed document in the printer's memory is deleted.
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Deleting Document in Printer's Memory
You can delete a specified document in the printer's memory or delete all the documents in its memory at a
time.
Note
When deleting a specified document, you specify it by its transaction number. If you do not know the•
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
1.
Check that printer is turned on.
1.
2.
Select Fax on the HOME screen.
2.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.3.
The Function list screen is displayed.
4.
Select Memory reference.
4.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
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5. Select a delete menu.5.
To specify a document to delete:•
Select a document to delete on the Memory list screen, select Delete specified doc..
Note
If the specified document is not stored in the printer's memory, There is no document that
can be deleted. is displayed. Select OK to return to the previous screen.
The confirmation screen is displayed.
If you select Yes, the specified document is deleted from printer's memory.
To delete all documents stored in the printer's memory:
Select Batch process, and then select Delete all documents.
The confirmation screen is displayed.
If you select Yes, all documents are deleted from printer's memory.
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Saving Document in Printer's Memory to USB Flash Drive
You can save the received faxes stored in the printer's memory to the USB flash drive as PDF files using the
operation panel of the printer.
You can save a specified document in the printer's memory to the USB flash drive or save all the documents
in its memory to the USB flash drive at a time.
Important
Do not remove the USB flash drive from the printer until saving is complete.•
For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media•
periodically to avoid unexpected accidents.
We assume no responsibility for damage to or loss of data for whatever reason even within the warranty•
period.
Note
When saving a specified document, you specify it by its transaction number. If you do not know the•
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
After saving the fax in the printer's memory to the USB flash drive, the fax is still stored in the printer's•
memory.
For details on how to delete the fax in the printer's memory, see Deleting Document in Printer's
Memory.
1. Check that printer is turned on.1.
2. Insert a USB flash drive.2.
3. Select Fax on the HOME screen.3.
Using Touch Screen
The Fax standby screen is displayed.
4.
Select Function list.
4.
The Function list screen is displayed.
5.
Select Memory reference.
5.
The memory list is displayed.
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A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
6. Select a save menu.6.
To specify a document to save on the USB flash drive:•
Select a document to save on the Memory list screen, select Save specified document.
Note
If the specified document is not stored in the printer's memory, There is no document that
can be saved. is displayed. Select OK to return to the previous screen.
Select USB flash drive as the destination. The specified document is saved on the USB flash
drive.
To save all the received documents stored in the printer's memory on the USB flash drive:•
Select Batch process, and then select Save all RX documents.
Select USB flash drive as the destination. All documents are saved on the USB flash drive.
Note
You can save up to 250 pages of fax as one PDF file.•
You can save up to 2000 PDF files on a USB flash drive.•
Faxes are saved according to the order of the transaction number when Save all RX documents is•
selected.
If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is•
displayed on the touch screen. Select OK to dismiss the error.
The folder and file name of faxes saved on the USB flash drive is as follows:•
Folder name: CANON_SC\FAXDOC\0001
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File name (file extension: PDF): Running numbers, starting from FAX_0001
File date: The date and time of saving as set in the printer.
For details on how to set the date and time:
Setting Date and Time
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Forwarding Document in Printer's Memory to Shared Folder on
Computer
You can forward the received faxes stored in the printer's memory to the shared folder on the computer as
PDF files using the operation panel of the printer.
You can forward a specified document in the printer's memory to the shared folder on the computer or
forward all the documents in its memory to the shared folder on the computer at a time.
Important
Do not disconnect the printer with the computer when the printer forwards received faxes to the shared•
folder on the computer.
We assume no responsibility for damage to or loss of data for whatever reason even within the warranty•
period.
Note
Register the destination folder using Quick Utility Toolbox in advance.•
For details on how to register the destination folder:
For Windows:
Destination Folder Settings
For Mac OS:
Destination Folder Settings
When forwarding a specified document, you specify it by its transaction number. If you do not know the•
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
After forwarding the fax in the printer's memory to the shared folder on the computer, the fax is still•
stored in the printer's memory.
For details on how to delete the fax in the printer's memory, see Deleting Document in Printer's
Memory.
1.
Check that printer is turned on.
1.
2.
Make sure that printer is connected with destination computer.
2.
3.
Select Fax on the HOME screen.
3.
Using Touch Screen
The Fax standby screen is displayed.
4.
Select Function list.
4.
The Function list screen is displayed.
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5. Select Memory reference.5.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
6. Select a forward menu.6.
To specify a document to forward to the shared folder on the computer:•
Select a document to forward on the Memory list screen, select Save specified document.
Note
If the specified document is not stored in the printer's memory, There is no document that
can be forwarded. is displayed. Select OK to return to the previous screen.
Select Destination folder as the destination.
Select a destination folder to forward the specified document to the shared folder on the computer.
Note
When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
To forward all the received documents stored in the printer's memory to the shared folder on the
computer:
Select Batch process, and then select Save all RX documents.
Select Destination folder as the destination.
Select a destination folder to forward all documents to the shared folder on the computer.
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Note
When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
Note
You can forward up to 250 pages of fax as one PDF file.•
You can forward up to 2000 PDF files on the shared folder on the computer.•
Faxes are forwarded according to the order of the transaction number when Save all RX documents is•
selected.
If the printer is disconnected with the computer or if the writing error occurs on the computer while•
forwarding faxes is in progress, the error message is displayed on the touch screen. Select OK to
dismiss the error.
The faxes forwarded to the shared folder are named with the serial number from FAX_0001 (file•
extension: PDF).
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Frequently Asked Questions
Top 6
Network Connection Setup Guide
Search by Category
Error
List of Support Codes for Printer Errors
Message Is Displayed
"1000" is displayed
"1300" is displayed
Disable notifications for "2114" error
Network
Connecting to a Printer
Solve Network Troubles with The Printer's Diagnostic Functions
Cannot Find Printer on Network (Windows/macOS)
Cannot Proceed Beyond Printer Connection Screen
Connecting with Wireless Direct
Change to Offline (Windows)/Cannot Communicate (Windows)
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>
>
>
>
Loading Paper
Error Has Occurred
Network Communication Problems
Ink Does Not Come Out
Scanning Problems (Windows)
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Check the SSID and Encryption Key of the Wireless Router Connected to Your Computer or
Smartphone
Printing
What to Do When Paper Is Jammed
Printer Does Not Print
Resolving Print Quality Problems
Blurry or Fuzzy
Inaccurate or Bleeding Colors
Lines Are Misaligned/Distorted
Scan
Scanning Problems (Windows)
Scanner Does Not Work(Windows)
ScanGear (Scanner Driver) Does Not Start (Windows)
Scan Utility Error Messages (Windows)
ScanGear (Scanner Driver) Error Messages (Windows)
Cannot Print (Scan) from Smartphone/Tablet
Fax
Cannot Send a Fax
Cannot Print a Fax
Cannot Receive a Fax
FAX Setup Guide
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Security / Other
Set Up/Manage Security
Searching Printer by IP Address or Host Name During Setup
Failed to MP Drivers (Printer Driver) Installation (Windows)
Updating MP Drivers (Printer Driver) in Network Environment (Windows)
Perform Replace Ink in Print Head
Refilling Ink Tanks
Questions not Listed Above
Error
Cannot Use Previous Applications
Network
Printing Network Settings
Switching Printer's Connection to Network or Devices
Network Key (Password) Unknown
Cannot Remember Printer's Administrator Password
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
Checking Network Information of Printer
Restoring Printer's LAN Settings to Defaults
USB Connection Problems
Updating Printer Firmware
Manual connect
Network Solution 1-2-3
Printing
Cannot Print Using AirPrint
Printing (Copying) Stops
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error
Automatic 2-sided Printing Problems
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Printed Barcodes Are Not Recognized
The Print Position Shifts
Printout (Copy) Results Are Unsatisfactory
White or Black Streaks
Scan
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Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Fax
Cannot Dial
Telephone Disconnects During a Call
Security / Other
Repairing Your Printer
Printer Does Not Turn On
Settings/Maintenance
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in Operation Panel
Operation Problems
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Network FAQ
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wi-Fi
Wireless Direct
Wired LAN
Wi-Fi
Cannot Find Printer
Cannot Find Printer on Network (Windows/macOS)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB)
Searching Printer by IP Address or Host Name During Setup
Detect Same Printer Name
Switching Printer's Connection to Network or Devices
Cannot Print or Connect
Solve Network Troubles with The Printer's Diagnostic Functions
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Cannot Connect Smartphone/Tablet to Wireless Router
WPS (Router Button) Connection
Switching Printer's Connection to Network or Devices
Cannot Find Printer on Network (Windows/macOS)
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Cannot Remember Printer's Administrator Password
Checking Network Information of Printer
Restoring Printer's LAN Settings to Defaults
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Switching Printer's Connection to Network or Devices
Printing Network Settings
Checking Status Code
Printing (Scanning) from Smartphone/Tablet
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet
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Problems while Using Printer
Message Appears on Computer During Setup
Cannot Find Printer on Network (Windows/macOS)
Wireless Direct
Cannot Print or Connect
Solve Network Troubles with The Printer's Diagnostic Functions
Cannot Find Printer on Network (Windows/macOS)
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Cannot Remember Printer's Administrator Password
Checking Network Information of Printer
Restoring Printer's LAN Settings to Defaults
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Switching Printer's Connection to Network or Devices
Printing Network Settings
Checking Status Code
Printing (Scanning) from Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet
Problems while Using Printer
Message Appears on Computer During Setup
Cannot Find Printer on Network (Windows/macOS)
Wired LAN
Cannot Find Printer
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer on Network (Windows/macOS)
Detect Same Printer Name
Cannot Print or Connect
Solve Network Troubles with The Printer's Diagnostic Functions
Cannot Find Printer on Network (Windows/macOS)
LAN Setting Tips/Changing LAN Settings
Cannot Remember Printer's Administrator Password
Checking Network Information of Printer
Restoring Printer's LAN Settings to Defaults
Default Network Settings
Switching Printer's Connection to Network or Devices
Printing Network Settings
Checking Status Code
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Problems while Using Printer
Message Appears on Computer During Setup
Cannot Find Printer on Network (Windows/macOS)
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Network Communication Problems
Cannot Find Printer on Network (Windows/macOS)
Wireless Router Problems
Printer Settings/Smartphone/Tablet Troubles for Network
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Cannot Find Printer on Network (Windows/macOS)
Cannot Find Printer on Network
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer
Connected via USB)
Searching Printer by IP Address or Host Name During Setup
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Cannot Find Printer on Network
Important
Make sure the following four items first.
If the security settings on the wireless router are enabled, to disable the settings may solve the
problem.
Privacy Separator/SSID Separator/Network Separation Function
If the printer does not support 5 GHz, enable 2.4 GHz on the wireless router.
To disable Band Steering function* of wireless router may solve the problem.
If the same SSIDs are assigned for 2.4 GHz and 5 GHz, to assign different SSIDs may solve the
problem.
* Band Steering function: Band Steering monitors a Wi-Fi network and automatically assigns
devices to their optimal frequency band within 2.4 GHz or 5 GHz frequency bands depending
on the situation.
In the following cases, set up the printer again.
When you buy a new computer or wireless router•
When you change the settings on your wireless router•
When the connection method (Wi-Fi / USB) of the printer is changed•
For more on the setup procedure;
Set Up
Important
When you forget the administrator password of the printer, contact your nearest Canon service center.
In Other Cases Than Above:
If the printer suddenly stops working, even though you have not changed the settings of the device or
network to which it is connected, or if you cannot find the printer during the setup process, check and
solve the problem, using Wi-Fi Connection Assistant. After the condition improves, redo the setup of the
printer.
Wi-Fi Connection Assistant is a powerful solution tool for network problems.
Step 1
Check Basic Items for Network.
Step 2
Solve Problems, Using Wi-Fi Connection Assistant.
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Step 3
If the Solution Tool Does Not Solve the Problem.
Step 1 : Check Basic Items for Network.
Check 1
Check power status.
Check your printer and the network device (wireless router, etc.) are turned on.
If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then
check if the printer is turned on.
1. Check if network device such as router is turned on.1.
If network devices are not turned on, turn on the power. If the network devices are on, turn them off
and on again.
It may take a while for the network device to become ready for use once they are turned on.
Proceed once the network device such as router is ready for use.
2.
Check if printer is turned on.
2.
If printer is not turned on, turn on the power. If the printer is on, turn it off and on again.
Proceed once you complete checking the power status above.
Check 2
Check PC network connection.
If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to
connect to the network.
1.
Check the settings of the network device (wireless router, etc.).
1.
Connect to the Internet and see if you can browse any web page. If you cannot view web pages on
your computer, check wireless router network connection settings, such as IP address filtering, MAC
address filtering, and DHCP function.
To check the network name (SSID) of the wireless router the printer is connected to, print the network
settings.
Printing Network Settings
Note
Depending on the wireless router, note that different network name (SSID) is assigned for a•
bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric
characters at the end of network name (SSID).
For more on checking the settings of the wireless router, refer to the instruction manual•
supplied with the wireless router or contact the manufacturer.
If you use an encryption key, specify it for the network name (SSID) you are using. For details, see
Setting an Encryption Key.
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2. Check PC network connection.2.
For the procedures, refer to the instruction manual supplied with the computer, or contact the
manufacturer.
Once you complete setting up the wireless router and your computer, configure the settings on your computer in
order to view web pages, using the information of the wireless router.
Proceed once you complete checking the network connection above.
Check 3
Check printer's network settings.
For Wi-Fi
For Wired LAN
For Wi-Fi
Make sure the
icon is displayed on the lower left of the touch screen of the printer.
If icon is displayed.
icon indicates that the wireless router and the printer are not connected. Check the setting of printer.
Reconsider the location of the wireless router and the printer in the next check.
If
icon is displayed.
"Easy wireless connect" is waiting for setup. Connect a device to the printer with the application on computer,
smartphone or tablet.
If
or icon is displayed.
The printer is not set to use Wi-Fi.
Select
(Setup) on HOME screen > Printer settings > LAN settings > Wi-Fi in this order, and select
Enable for Enable/disable Wi-Fi.
For Wired LAN
1.
Check the power and LAN cable.
1.
When the printer cannot be found on the setup screen, using LAN connection setup, make sure that
all the network devices are connected to the router and the hub via LAN cables and that all the
devices are turned on.
If LAN cable is not connected:
Connect the router, hub, computer and printer via LAN cables.
Check that printer is turned on.
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Turning the Printer On and Off
Make sure the printer, the router and the hub are turned on.
If LAN cable is connected, and printer and network device are off:
Turn on printer and network device.
If LAN cable is connected, and printer and network device are on:
If the power is already turned on, cycle the power.
Note
It may take a while to become ready for use once they are turned on. Wait until all devices
are ready before proceeding.
2. Check printer's Wired LAN settings.2.
Make sure icon is displayed on the lower left of the touch screen when (HOME) icon is
selected.
If icon is not displayed:
The printer is not set to use wired communication. Enable Wired LAN from the printer settings.
Select (Setup) on HOME screen, select Printer settings > LAN settings > Wired LAN
> Enable/disable Wired LANin this order, and select Enable.
Check 4
Check location of wireless router.
Make sure the printer is not placed too far away from the wireless router.
The printer can be up 50 m (164 ft.) from the wireless router indoors if unobstructed. Make sure the printer is
close enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Step 2 : Solve Problems, Using Wi-Fi Connection Assistant.
Diagnose and repair the network connections using Wi-Fi Connection Assistant.
Download Wi-Fi Connection Assistant from the below page, and install it on your computer.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
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For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
Step 3 : If the Solution Tool Does Not Solve the Problem.
Check 1
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting to
access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings.
Check 2
If printer is connected to AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connection
is not established properly. Change the network name (SSID) to use only single-byte alphanumeric characters.
Check 3
Solve network troubles with the printer's diagnostic functions.
See below.
Solve Network Troubles with The Printer's Diagnostic Functions
Check 4
Check that Enable bidirectional support is selected in Ports sheet of Printer
properties dialog box (Windows).
If not, select it to enable bidirectional support.
Related Topics
Network Communication Problems
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Wireless Router Problems
Network Key (Password) Unknown
Checking Wireless Router SSID/Key
Printer Cannot Be Used After Replacing Wireless Router or Changed Router
Settings
WPS (Router Button) Connection
Privacy Separator/SSID Separator/Network Separation Function
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Network Key (Password) Unknown
Diagnose and repair the network connections using Wi-Fi Connection Assistant.
Download Wi-Fi Connection Assistant from the below page, and install it on your computer.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
If the problem persists after diagnosis and repair with Wi-Fi Connection Assistant, check the following items.
WPA/WPA2/WPA3 Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2/WPA3 Key Set for wireless router Unknown, Cannot
Connect
Check the wireless router settings. For more on setting up a wireless router, see the instruction manual
provided with the wireless router or contact its manufacturer. Make sure your computer can communicate
with the wireless router.
Setting an Encryption Key
Select the encryption containing WPA2.
Note
The factory default of wireless router supporting WPA3 may be set to WPA3.
Make sure your computer can communicate with the wireless router using the settings you have selected.
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer.
Using WPA2/WPA3
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
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Enter the Wi-Fi password configured on the wireless router.
AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printer
does not support TKIP If the wireless router settings are set to "TKIP only", you will not be able to
connect to the printer.
For details, see If WPA/WPA2/WPA3 Details Screen Appears.
Note
This printer supports the following.
WPA-PSK (WPA-Personal)
WPA2-PSK (WPA2-Personal)
WPA3-SAE (WPA3-Personal)
Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). To configure•
IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), you also need to configure the authentication
(Radius) server.
Contact the network administrator for more information.
This web page contains information about several models. Depending on the specifications of•
the printer you are using, some of the features described (connection method, scanner/copy/fax
operation and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When wireless router is replaced or router settings are changed, the network settings of your computer,
smartphone/tablet or printer must be reconfigured according to the new wireless router.
Check 1
Check if your computer or smartphone/tablet can be connected to Internet
through the new wireless router.
If your computer or smartphone/tablet cannot be connected to Internet, check if the wireless router setup is
completed and configure the settings on the computer or smartphone/tablet to connect to the wireless router.
Check 2
Restart printer network.
Refer to Setup Guide to setup.
Note
Wi-Fi Connection Assistant allows you to diagnose and repair the network status.•
Select the link below to download Wi-Fi Connection Assistant and install it.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
wireless router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Privacy Separator/SSID Separator/Network Separation Function
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on wireless router
Check 1
Check wireless router setting.
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For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Check 2
If filtering MAC addresses or IP addresses at wireless router, check
that MAC addresses or IP addresses for computer, network device, and printer are
registered.
Check 3
If using WPA/WPA2/WPA3 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
For details, see
Setting an Encryption Key.
Note
Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). To configure•
IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), you also need to configure the authentication
(Radius) server.
Contact the network administrator for more information.
This web page contains information about several models. Depending on the specifications of•
the printer you are using, some of the features described (connection method, scanner/copy/fax
operation and etc.) may not apply.
For details about the functions of your printer, see Specifications.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at wireless router
If the printer cannot communicate with the computer after you change the encryption type for the wireless
router, make sure the encryption type and passkey or password for the computer matches that of the
wireless router.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
wireless router
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Printer Settings/Smartphone/Tablet Troubles for Network
Solve Network Troubles with The Printer's Diagnostic Functions
Checking Network Information of Printer
Checking Status Code
Printing Network Settings
Restoring Printer's LAN Settings to Defaults
Default Network Settings
Connecting with Wireless Direct
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Solve Network Troubles with The Printer's Diagnostic
Functions
If the printer and wireless router are connected or the printer and computer are connected by USB cable•
but you cannot print:
Change to Offline (Windows)/Cannot Communicate (Windows)
In other cases than above:•
Cannot Find Printer on Network/Cannot Print
Cannot Connect to Printer through Wireless Direct
Cannot Find Printer on Network/Cannot Print
Printing Out Network Settings Information
Note
indicates descriptions related to Wi-Fi.•
indicates descriptions related to wired LAN.
Follow the procedure below to print out the network settings information.
Step 1
Check that printer and wireless router are turned on.
Turn the wireless router back on.
Wait about five minutes and then turn the printer back on.
Step 2
Check your devices (e.g. computer/smartphone/tablet) are connected to
Internet.
Make sure that devices and the wireless router are connected to via Wi-Fi or Wired LAN, and that the Internet
can be used without problems.
Step 3
Make sure the printer's Wi-Fi setting is enabled and the or
icon is displayed.
Make sure the printer's Wired LAN setting is enabled and the icon is
displayed.
Step 4
Move the printer and device (computer/smartphone/tablet) closer to the
wireless router.
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Wireless communication quality deteriorates if the printer or devices are too far from the wireless router. Move
the printer and device closer to the wireless router.
Make sure the LAN cable is inserted.
Try reconnecting the LAN cable to the printer and wireless router.
Step 5
Print the network settings.
Print out the network settings information on your printer.
Printing Network Settings
Note
For troubleshooting IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), refer to the following.•
Setting Up IEEE802.1X/EAP
Checking Printed Network Settings Information:
From the printed network settings information, check the entries in item "2-2".
C-0
It is connected correctly. If, nevertheless, the printer is not found on the network or
printing is not possible, check the following items.
Note
If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence
of the other codes.
Check 1
Check that security software's firewall is off.
A message may appear warning you that Canon software is attempting to access the network. If this warning
message appears, set the security software to always allow access.
Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is
the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details,
contact the manufacturer of the security software.
If you are using any programs that switch between network environments, check their settings.
Check 2
Does network name (SSID) of printer match network name (SSID)
setting of wireless router that communicates?
Check the "3-2-6" item in the printed network settings information and the network name (SSID) of the wireless
router you want to connect to. If they are not matched, check the SSID and password of the wireless router you
want to connect to, and then setup manually.
Check 3
Is privacy separator, SSID separator, or Network separation function
enabled on wireless router?
If it is enabled, disable these functions before performing the setup. To check the settings of the wireless router,
refer to the instruction manual provided with it or contact its manufacturer.
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Check 4
Are MP Drivers (Printer Driver) installed? (Windows)
If you are using Windows and MP Drivers (Printer Driver) are not installed, install it.
Set Up
C-1
The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not
appear on the printer's screen.)
Enable the Wi-Fi setting in the printer's settings screen.
Wired LAN setting is disabled. (The icon representing the Wired LAN is not displayed on
the operation panel.)
Enable the Wired LAN setting from the operation panel.
C-2
Wired LAN setting is disabled. Make sure the printer and wireless router are connected via LAN
cable.
If the LAN cable is disconnected, connect it correctly.
If your LAN cable is connected to the WAN port of the wireless router, connect it to the LAN port of the
wireless router.
C-3
No IP address is assigned. (You can also check that the item "3-2-12" in the printed
network settings information is blank.)
Check the following items.
Check 1
Is printer set to obtain an IP address automatically, or is
wireless router requesting manual addressing?
Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set
a valid IP address on the printer.
Check 2
When you set printer's IP address manually, correct IP
address may not be set.
Check the network name (SSID) and the password of the wireless router you want to connect to, the IP address
applicable range, and then enter the appropriate IP address on the printer side. If you are unsure, set the
printer's IP address to automatic (DHCP).
C-5
Unable to connect to the specified network. Check the following items.
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Check 1
Check power status of printer, network devices (e.g. wireless router),
and your PC/smartphone/tablet.
This printer can be connected to a wireless router that supports 2.4 GHz, 5 GHz, or both bands. If the wireless
router is set up to use the same SSID for 2.4 GHz and 5 GHz, set up that SSID on the printer so that the printer
and wireless router can be connected at either 2.4 GHz or 5 GHz.
Note
Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth
(2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric characters at the end of
network name (SSID).
Check 2
Password on your wireless router may not match password you
entered.
Passwords are case sensitive.
Enter the password correctly.
Check 3
Monitor signal status and move printer and wireless router as
necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor.
Wireless communication can be impeded by building materials containing metal or concrete. If the printer
cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in
the same room.
After changing the installation location, print out the network settings information again and check the
status of the signal. Compare with the value in section "3-2-1" in the printed network settings information to
determine the installation location.
Check 4
Check wireless channel number of Wi-Fi you are using on computer.
Make sure that the wireless channel number on the wireless router is included in the wireless channel number
you checked. If the wireless channel number set for the wireless router is not included, change the wireless
channel number of the wireless router.
Check 5
In case of Wi-Fi connection, check if computer that can be accessed
by wireless router is restricted.
The wireless router settings may be limiting the number of devices that can be connected at the same time.
Remove or relax the restrictions.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
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Check 6
If problem occurs only when wireless router is in energy-saving
mode, turn off energy-saving mode of wireless router.
If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g.
update interval of a key, problems of DHCP update interval, etc.). For details, refer to the wireless router's
instruction manual.
Check 7
If printer is connected to AirPort Base Station via LAN, make sure
you use alphanumeric characters for network name (SSID). (macOS)
If your network name (SSID) contains characters other than single-byte alphanumeric characters, the
connection is not established properly. Change the network (SSID) of the printer to use only single-byte
alphanumeric characters.
C-4
No default gateway is set.
When you set the IP address of the printer manually, enter a valid default gateway IP address. If you don't
know the default gateway, set the IP address to automatic.
C-7
There may be a problem with the signal.
Check the following items.
Check
Monitor signal status and move printer and wireless router as
necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor.
Wireless communication can be impeded by building materials containing metal or concrete. If the printer
cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in
the same room.
After changing the installation location, print out the network settings information again and check the
status of the signal. Compare with the value in section "3-2-1" in the printed network settings information
and place the printer in the location with a higher value.
Note
In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items.
C-8
Too many clients are connected.
Wireless Direct does not allow more than 5 devices to be connected.
If you want to connect additional devices to the printer, unplug any devices that are not in use before
adding them.
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C-9
The noise level is high and does not differ from the signal level due to various devices other than
the printer.
If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves
of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the
printer and the wireless router as far away from interference sources as possible.
After you change the location of the printer, check the signal quality. Compare the value of "3-2-2" in
the network settings information and place the printer in the location with a higher value.
Note
In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items.
C-10
No IP address is assigned by the wireless router.
Check the following items.
Check 1
Password on your wireless router may not match password you
entered.
Passwords are case sensitive.
Enter the password correctly.
Check 2
Set up printer again and reconnect to Wi-Fi.
Check 3
Check DHCP of wireless router. If DHCP is off, set it on.
For details, refer to the wireless router's instruction manual.
C-11
The network name (SSID) remains the default value (The network name (SSID) has not been
set). Check the network name (SSID) of the wireless router.
Verify the network name (SSID) and password of the wireless router you want to connect to, and then set it
up manually.
Note
Wi-Fi Connection Assistant allows you to diagnose and repair the network status.•
Select the link below to download Wi-Fi Connection Assistant and install it.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
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For macOS:
Starting Up Wi-Fi Connection Assistant
Cannot Communicate with Printer while It Is in Wireless Direct
Check the following items
Check 1
Check power status of printer and other devices (e.g. computer/smartphone/
tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power.
Check 2
Check settings of your device (e.g. computer/smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to the device's instruction manual.
Check 3
Print out network settings information.
See "Step 1" to "Step 5" in Cannot Find Printer on Network/Cannot Printing.
In the printed network settings information, check if the item "2-2" is not "C-8". If this is the case, the number of
connected printers is too many.
Wireless Direct does not allow more than 5 devices to be connected.
When you want to connect additional devices, disconnect any devices that are not in use before adding them.
Check 4
Check that printer is selected as connection for various devices (e.g.
computer/smartphone/tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
Display on the operation panel of the printer.•
LAN settings
Print the network settings.•
Printing Network Settings
Check 5
Check that Wireless Direct password set for printer is entered correctly.
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To check the password specified for the printer, display it using the operation panel of the printer or print out
the network settings information.
Display on the operation panel of the printer.•
LAN settings
Print the network settings.
Printing Network Settings
Check 6
Check that printer is not placed too far away from device.
If the distance between the printer and the device is too far, wireless communication becomes poor. Place the
printer and the device close to each other.
Note
Wireless Direct is set to disabled when you connect to and use an EAP router. Also, if you set•
Wireless Direct to enable in this case, the wireless LAN (Wi-Fi) will be disabled.
When using IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), enable Administrator mode so that•
the Wireless Direct settings cannot be changed.
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Checking Network Information of Printer
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.
Display on the operation panel.•
LAN settings
Print the network settings.•
Printing Network Settings
For Windows, you can check the network setting information on the computer screen.
Canon Wi-Fi Connection Assistant Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
For Windows:
1. Select Command Prompt from Start.1.
2.
Enter "ipconfig/all" and press Enter.
2.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
For macOS:
1.
Select System Settings from Apple menu, and then click Network.
1.
2.
Make sure network interface used by computer is selected.
2.
Make sure Wi-Fi is Connected when connecting via Wi-Fi or Ethernet is Connected for Wired
LAN connection and click.
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3. Click Details to check the IP address.3.
The IP address of your computer appears. To check the MAC Address, click Hardware.
Checking Communication Between the Computer, the Printer, and the
wireless router
Perform a ping test to check if communication is taking place.
For Windows:
1.
Select Command Prompt from Start.
1.
2.
Type "ping XXX.XXX.XXX.XXX" and press Enter.
2.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
For macOS:
1. Start Terminal as shown below.1.
Select Computer from Go menu of Finder, double-click Macintosh HD > Applications >
Utilities > Terminal.
2.
Type "ping -c3 XXX.XXX.XXX.XXX" and press Enter.
2.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If the following message is displayed, communication is not working properly.
PING XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX) : 56 data bytes
---XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 0 packets received, 100% packet loss
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Checking Network Setting Information
To check the printer's network settings information, display it using the operation panel of the printer or
print it out.
Display on the operation panel of the printer.•
LAN settings
Print the network settings.•
Printing Network Settings
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Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
The network settings printout contains important information about your network. Handle it with care.•
1.
Check that printer is turned on.
1.
2.
Load three or more sheets of A4 or Letter sized Plain paper.
2.
Loading Paper
3. Select (Setup) on HOME screen.3.
Note
If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
4. Select Printer settings.4.
5. Select LAN settings.5.
6. Select Print details.6.
7. Check message and select Yes.7.
8.
When the confirmation screen for printing passwords appears, select ON or OFF.
8.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num-
ber
Item Description Setting
1 Product Information Product information -
1-1 Product Name Product name XXXXXXXX
1-2 ROM Version ROM version XXXXXXXX
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1-3 Serial Number Serial number XXXXXXXX
1-4 Default Password Initial Administrator
Password
XXXXXXXX
2 Network Diagnostics Network diagnostics -
2-1 Diagnostic Result Diagnostic result XXXXXXXX
2-2 Result Codes Result codes XXXXXXXX
2-3 Result Code Details Result code details See Solve Network Troubles with The Printer's Diagnostic
Functions to check details on the diagnostic result and re-
sult codes.
3 Wireless LAN Wireless LAN Enable/Disable
3-2 Infrastructure Infrastructure Enable/Disable
3-2-1 Signal Strength Signal strength 0 to 100 [%]
3-2-2 Link Quality Link quality 0 to 100 [%]
3-2-3 Frequency Frequency 2.4/5 [GHz]
3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-2-5 Connection Connection status Active/Inactive
3-2-6 SSID SSID Wireless LAN network name (SSID)
3-2-7 Channel Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108,
112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161,
165)
3-2-8 Encryption Encryption method none/AES
3-2-10 Authentication Authentication method none/auto/WPA-PSK/WPA2-PSK/WPA3-SAE/WPA-EAP/
WPA2-EAP/WPA3-EAP
3-2-11 TCP/IPv4 TCP/IPv4 Enable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17 Link Local Prefix
Length
Link local prefix length XXX
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3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19 Stateless Prefix
Length1
Stateless prefix length
1
XXX
3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21 Stateless Prefix
Length2
Stateless prefix length
2
XXX
3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23 Stateless Prefix
Length3
Stateless prefix length
3
XXX
3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25 Stateless Prefix
Length4
Stateless prefix length
4
XXX
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33 IPsec IPsec setting Active/Inactive
3-2-34 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
3-2-35 Wireless LAN DRX Discontinuous recep-
tion (wireless LAN)
Enable/Disable
3-3 Wireless Direct/Access
Point Mode
Operation mode for
Wireless Direct
Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password
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3-3-5 Channel Channel 3,6,36,40
3-3-6 Encryption Encryption method AES
3-3-7 Authentication Authentication method WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14 Link Local Prefix
Length
Link local prefix length XXX
3-3-15 IPsec IPsec setting Active/Inactive
3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
3-3-17 Wireless LAN DRX Discontinuous recep-
tion (wireless direct)
Disable
3-3-18 Frequency Wireless Direct fre-
quency
2.4/5 [GHz]
4 Wired LAN Wired LAN Enable/Disable
4-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
4-2 Connection Wired LAN status Active/Inactive
4-3 TCP/IPv4 TCP/IPv4 Enable
4-4 IP Address IP address XXX.XXX.XXX.XXX
4-5 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
4-6 Default Gateway Default gateway XXX.XXX.XXX.XXX
4-7 TCP/IPv6 TCP/IPv6 Enable/Disable
4-8 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-9 Link Local Prefix
Length
Link local prefix length XXX
4-10 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
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4-11 Stateless Prefix
Length1
Stateless prefix length
1
XXX
4-12 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-13 Stateless Prefix
Length2
Stateless prefix length
2
XXX
4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-15 Stateless Prefix
Length3
Stateless prefix length
3
XXX
4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-17 Stateless Prefix
Length4
Stateless prefix length
4
XXX
4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-25 IPsec IPsec setting Active/Inactive
4-26 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
4-27 Wired LAN DRX Discontinuous recep-
tion (wired LAN)
Enable/Disable
5 Other Settings Other settings -
5-1 Printer Name Printer name Printer name
5-2 Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
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5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-14 DNS Server Obtain DNS server ad-
dress automatically
Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
5-16 Secondary Server Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21 Cert. Fin-
gerprt(SHA-256)
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
("XX" represents alphanumeric characters.)
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Restoring Printer's LAN Settings to Defaults
Important
Initialization erases all network settings on the printer, making printing/scanning/faxing operation from•
a computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, refer to Setup Guide and redo setup.
If User management settings is enabled or LCD, Remote UI, and other tools is set as the scope for•
Administrator password settings, the administrator password must be entered.
Initialize the network setting using the printer's operation panel.
Reset settings
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Default Network Settings
LAN Connection Defaults
Item Default
Enable/disable Wired LAN Disable
Network name (SSID) BJNPSETUP
Wi-Fi security Disable
IP address (IPv4) Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout settings (WSD) 15 minutes
Enable/disable Bonjour Enable
Bonjour service name* Canon ModelName
LPD settings Enable
RAW settings Enable
LLMNR settings Enable
Wi-Fi DRX settings Enable
Wired LAN DRX settings Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. Depending on the model, use operation panel to check value of the
printer.
LAN settings
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Wireless Direct Defaults
Item Default
Network name (SSID) DIRECT-abXX-ModelName *1 *2
Password YYYYYYYYYY *3
Wi-Fi security WPA2-PSK (AES)
Connection request confirmation Displayed
2.4GHz/5GHz Switch 2.4GHz
*1 Default value depends on printer. Depending on the model, use operation panel to check value of the
printer.
*2 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
*3 The password is specified automatically when the printer is turned on for the first time.
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Connecting with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
Wireless connection (connecting devices via a wireless router)•
Direct wireless connection (connecting devices directly without a wireless router)•
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer
directly.
Important
You can connect up to 5 devices to the printer at the same time with Wireless Direct.•
Check the usage restrictions and connect the printer to the Wireless Direct.•
Restrictions
Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). If you enable Wireless Direct•
while IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) is enabled, IEEE802.1X/EAP (WPA/WPA2/
WPA3 Enterprise) is disabled.
When IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) is enabled, enable Administrator mode so
that the Wireless Direct settings cannot be changed.
Connecting a smartphone/tablet/computer
to the printer
1.
Enable Wi-Fi function on smartphone/tablet/computer.
1.
Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer.
For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/
tablet/computer.
2.
Select (Setup) on HOME screen.
2.
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Note
If User management settings is enabled, the user selection screen is displayed before the•
HOME screen is displayed.
3.
Select Printer settings.
3.
4. Select LAN settings.4.
5.
Select Wireless Direct.
5.
6.
Select Connect to smartphone.
6.
7.
Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an
7.
Android device, and Others to connect with other device.
iPhone/iPad
1.
Select QR Code.
1.
2. Scan the displayed QR code with the iPhone/iPad standard camera app or smartphone/2.
tablet app .
The iPhone/iPad is connected to the printer.
Note
If the QR code cannot be read, select (Back) in the screen displayed QR code and
connect the printer from Connect to smartphone > Others.
Android device
1. Select QR Code.1.
2.
Scan the displayed QR code with the Android device in one of the following ways.
2.
Select network and Wi-Fi on the setting of Android device. Select QR code icon to the◦
right of the Add network at the bottom of the list of Wi-Fi connections and scan the QR
code.
Scan the displayed QR code with the Android standard camera app or smartphone/
tablet app .
Scan the displayed QR code with a QR code reading app.
The Android device is connected to the printer.
Note
Wireless Direct using QR code can be used with Android 5.0 or later.
It is available in Android 10 or later to scan QR code from setting and read QR code
with the Android standard camera.
Depending on the smartphone/tablet, QR code may not be readable.
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If the QR code cannot be read, select (Back) in the screen displayed QR code
and connect the printer from Connect to smartphone > Others.
Others
1.
Select Next.
1.
Network name (SSID) and Password are displayed.
Note
To show the password, select Show password. To hide the password, select Hide
password.
The password is required when connecting smartphone/tablet/computer to the printer.
2.
Select "DIRECT-XXXX- ModelName" ("X" represents alphanumeric characters) on your
2.
smartphone/tablet/computer.
3.
Enter Password on smartphone/tablet/computer.
3.
The smartphone/tablet/computer is connected to the printer.
Note
If the printer is set to display a confirmation screen in Connection request
confirmation of Changing Wireless Direct Setting, when the wireless direct compatible
device connects to the printer, a confirmation screen asking for permission to connect
is displayed on the printer operation panel.
Make sure the name on the operation panel is the same as that of your wireless
communication device and select Yes.
You can print from your smartphone or tablet by installing the App. Download it from App Store and
Google Play.
For iOS device
For Android device
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
1.
Check that printer is turned on.
1.
2.
Select (Setup) on HOME screen and select Printer settings.
2.
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Note
If User management settings is enabled, the user selection screen is displayed before the•
HOME screen is displayed.
3.
Select LAN settings.
3.
4. Select Wireless Direct.4.
Note
To change the Wireless Direct settings, you need to enable Wireless Direct in advance.
Select Enable/disable Wireless Direct on the menu screen displayed when selecting
Wireless Direct and enable Wireless Direct.
5.
Select a setting item.
5.
Scroll down if necessary.
See settings
The setting values for using the printer with Wireless Direct are displayed.
Change network name (SSID)
Change the identifier (SSID) for Wireless Direct.
The identifier (SSID) is the printer's name (device name) displayed on a Wireless Direct
compatible device.
Follow the procedure below to change the identifier (SSID).
To set manually◦
1. Select the displayed identifier (SSID).1.
2.
Change using the keyboard that appears.
2.
3. When you have finished making changes, select OK.3.
To set automatically◦
1. Select Auto update.1.
2.
Select Yes.
2.
You can check the updated setting.
Note
To show the password, select Show password. To hide the password, select Hide
password.
Change password
Change the password for Wireless Direct.
To set manually
1.
Select Change manually.
1.
2.
Select the displayed password.
2.
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3. Enter the new password (10 characters).3.
Change using the keyboard that appears.
4.
When you have finished making changes, select OK.
4.
To set automatically◦
1. Select Auto update.1.
2.
Select Yes.
2.
You can check the updated setting.
Note
To show the password, select Show password. To hide the password, select Hide
password.
Connection request confirmation
Change the confirmation screen setting when a Wireless Direct compatible device is connecting
to the printer.
If you want the printer to display the screen to inform you a Wireless Direct compatible device is
connecting to the printer, select ON.
Important
To prevent an unauthorized access, we recommend you should select the setting to display•
the confirmation screen.
2.4GHz/5GHz Switch
Change the frequency used for Wireless Direct.
When using Wireless Direct (2.4 GHz), there may be a disconnection if there is a Bluetooth
speaker nearby. If the printer supports 5 GHz, switching to 5 GHz will reduce the trouble.
Note
If you change the Wireless Direct setting of the printer, also change the wireless router setting of the•
device.
This web page contains information about several models. Depending on the specifications of•
the printer you are using, some of the features described (connection method, scanner/copy/fax
operation and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Cannot Print (Scan) from Smartphone/Tablet
If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer via Wi-Fi
Cannot Connect to Printer through Wireless Direct
Note
For problems on printing with other connection methods or more on performing settings of each•
connection method:
Using Cloud Service
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer via Wi-Fi
If your smartphone/tablet cannot communicate with the printer, check the following.
Check 1
Check power status of printer, network devices (e.g. wireless router), and
your smartphone/tablet.
Turn on the printer or devices.
If the power is already turned on, cycle the power.
It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check 2
Check settings of your smartphone/tablet.
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check 3
Is printer connected to wireless router?
Check the icon on the lower left of the touch screen to check the connection status between the printer
and wireless router.
If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)•
are identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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To check the current network settings of the printer, print out the network settings information or use the
operation panel to display it.
Display on the touch screen.◦
LAN settings
Print the network settings.
Printing Network Settings
Note
If you have a computer, Wi-Fi Connection Assistant allows you to diagnose and repair the network
status.
Select the link below to download Wi-Fi Connection Assistant and install it.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
For macOS:
Starting Up Wi-Fi Connection Assistant
Check 4
Are network settings of your smartphone/tablet identical with those of
wireless router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check 5
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check 6
There may be a problem with the signal. Monitor signal status and move
printer and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the touch screen.
Using Touch Screen
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Note
If the web page cannot be printed using an Android device, it may be possible to print it by changing•
Wireless Direct connection.
Connecting with Wireless Direct
Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check 1
Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power.
Check 2
Check if the
icon is displayed on the touch screen of the printer.
If it is not displayed, Wireless Direct is disabled. Please turn on the Wireless Direct.
Check 3
Check settings of your smartphone/tablet.
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check 4
Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, print out the network settings
information or use the operation panel to display it.
Display on the touch screen.•
LAN settings
Print the network settings.
Printing Network Settings
Check 5
Check that Wireless Direct password set for printer is entered correctly.
To check the password specified for the printer, print out the network settings information or use the operation
panel to display it.
Display on the touch screen.•
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LAN settings
Print the network settings.•
Printing Network Settings
Check 6
Check that printer is not placed too far away from device.
If the distance between the printer and the device is too far, wireless communication becomes poor. Place the
printer and the device close to each other.
Check 7
Check that 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Note
Some printers support IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise). Note that when•
IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) is set to Enable, Wireless Direct is set to Disable.
This web page contains information about several models. Depending on the specifications of the•
printer you are using, some of the features described (connection method, scanner/copy/fax operation
and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Printing Problems
Printer Does Not Print
Printer Does Not Pick Up or Feed the Paper/"No Paper" Error
Resolving Print Quality Problems
Change to Offline (Windows)/Cannot Communicate (Windows)
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Printer Does Not Print
Check 1
Make sure printer is turned on.
Wait until the HOME screen appears on the touch screen. After a certain period of time has elapsed, the screen
goes to sleep mode. In that case, touch the touch screen.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check 2
Make sure that the cassette is correctly inserted.
If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.
Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.
Loading Plain Paper in Cassette
Check 3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.•
If you use the printer with a network connection, make sure the printer is correctly set up for network use.
Cannot Find Printer on Network (Windows/macOS)
Note
Wi-Fi Connection Assistant allows you to diagnose and repair the network status.•
Select the link below to download Wi-Fi Connection Assistant and install it.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
For Windows:
Starting Up Wi-Fi Connection Assistant
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For macOS:
Starting Up Wi-Fi Connection Assistant
Check 4
Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or cassette, an error message appears on
the operation panel. Follow the instructions on the operation panel to solve the problem.
Note
You can select whether the message which prevents misprinting is displayed.•
To change the message view setting when printing using the printer's operation panel:
Feed settings
To change the message view setting when printing using the Printer Driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check 5
If printing from a computer, delete unnecessary print jobs.
For Windows:
Deleting the Undesired Print Job
For macOS:
Deleting the Undesired Print Job
Check 6
Is your printer's Printer Driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
For Windows:
Make sure "Canon XXX series" (where "XXX" is the model name) is selected in the Print dialog box.
Note
If multiple printers are registered to your computer, set your printer as Let Windows manage my
default printer so that it is selected by default.
Default Printer Keeps Changing (Windows)
For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
If multiple printers are registered to your computer, select Set as Default Printer from System
Settings > Printers & Scanners for a printer to make the one selected by default.
Check 7
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
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If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
Selecting On for Prevention of Print Data Loss may reduce print quality.
After printing is completed, select Off for Prevention of Print Data Loss.
Check 8
WSD Printer Driver is enabled, you may not be able to print.
Select
(Setup) on HOME screen > Printer settings > LAN settings > Advanced > WSD settings in
this order, and select Disable for Enable/disable WSD.
Alternatively, reinstall MP Drivers (Printer Driver).
Set Up
Check 9
If printing from your computer, restart the computer.
Restart the computer and try printing again.
Important
For Windows:
To restart your computer, choose Restart instead of Shut down.
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Printer Does Not Pick Up or Feed the Paper/"No Paper" Error
Check 1
Check the printer is placed on the right spot.
Place the printer on a flat table or similar platform.
Check 2
Make sure paper is loaded in the specified rear tray or cassette.
Loading Paper
Check 3
When loading paper, consider the following.
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
Always load the paper in portrait orientation, regardless of the printing orientation.
When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
Loading Paper
In the cassette, be sure to load only Plain Paper.
When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front
paper guides with the paper stack.
Loading Paper
Check 4
Is paper too thick or curled?
Unsupported Media Types
Check 5
When loading envelopes or Hagaki, consider the following.
When printing on envelopes, see Loading Envelopes in Rear Tray, and prepare the envelopes before•
printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check 6
Make sure media type and paper size settings match with loaded paper.
Check 7
Make sure that there are not any foreign objects in the rear tray.
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If the paper tears in the rear tray, see What to Do When Paper Is Jammed to remove it.
If a foreign object is inside the rear tray, remove it according to the following procedure.
1. Turn off the power of the printer and disconnect the power plug from the outlet.1.
2. Fold one A4 sheet in half and insert it horizontally into the rear tray.2.
Insert the paper so that your hand does not directly touch the part in the center of the rear tray when
removing the foreign object.
3.
Remove foreign object by hand with paper inserted.
3.
Put your hand between the paper you inserted and the rear tray to remove the foreign object.
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4. Remove the folded paper inserted in step 2.4.
Important
Do not tilt the printer or do not turn it upside down. Doing so may cause the ink to leak.
Check 8
Clean Paper Feed Roller.
Cleaning Paper Feed Rollers
Note
Cleaning the paper feed roller abrades it, so do this only when necessary.
Check 9
If two or more sheets of paper feed from cassette at once, clean inside of
cassette.
Cleaning Cassette Pads
Check 10
Are transport unit attached properly?
See Rear View for the positions of the transport unit.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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Resolving Print Quality Problems
If the print results are unsatisfactory due to white or black streaks, misaligned/distorted lines, or uneven
colors, check the paper and print quality settings first.
Check 1
Make sure that Print target for plain paper is set to Text and photos.
Select (Setup) on HOME screen > Printer settings > Print settings, and make sure that Print target
for plain paper is set to Text and photos.
If Print target for plain paper is set to Text only, change it to Text and photos.
Note
If User management settings is enabled, the user selection screen is displayed before the HOME screen
is displayed.
Check 2
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
The method for checking the paper and print quality settings differs depending on your printer.
Printing from printer
Check the settings using the operation panel of the printer.
Setting Items for Copying
Setting Items for Photo Printing Using Operation Panel
Printing from your computer
Check the settings using the Printer Driver.
Basic Printing Setup
Printing from your smartphone/tablet using
Check the settings on the App.
Print Photos from Your Smartphone
Check 3
Make sure appropriate print quality is selected.
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Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note
When printed text or lines are thin, remove the check mark from Print barcodes and 2D barcodes
clearly.
Page Setup Tab Description
Check 4
If problem is not resolved, click on illustration that corresponds to problem.
Ink Does Not Come
Out
Blurry or Fuzzy
Inaccurate or
Bleeding Colors
White Streaks
Black Streaks
Lines Are
Misaligned/Distorted
Paper Is Smudged/
Printed Surface Is
Scratched
Ink Blots/Paper Curl
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Lines Incomplete or
Missing (Windows)
Back of Paper Is
Smudged
Uneven Colors
Streaked Colors
Paper Is Smudged
During Automatic 2-
sided Printing
Printed Barcodes
Are Not Recognized
The Print Position
Shifts
Note
This web page contains information about several models. Depending on the specifications of the•
printer you are using, some of the features described (connection method, scanner/copy/fax operation
and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding
Colors/Streaks
Ink Does Not Come Out
Blurry or Fuzzy
Inaccurate or Bleeding
Colors
White Streaks
Black Streaks
Note
If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page.•
Check 1
Check paper and print quality settings.
Resolving Print Quality Problems
Check 2
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
Step 1
Print a nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
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From the printer•
Printing the Nozzle Check Pattern
If the pattern is not printed correctly, check if the ink tank for the problem color is empty.
if the ink tank is not empty, go to the next step.
Step 2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
From the printer•
Cleaning the Print Head
If it still does not improve, go to the next step.
Step 3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step 4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
From the printer
Deep Print Head Cleaning
If it does not improve, turn off the printer, wait for more than 24 hours without unplugging the power supply, and go to the next step.
Step 5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step 6
Request a repair.
If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon
service center to request a repair.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
If Printing
Is Faint or Uneven.
Check 3
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
When copying, see also the sections below:
Check 4
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check 5
Is platen glass and/or inner side of document cover and/or glass of ADF dirty?
Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, and then reload the
document.
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Cleaning Platen and Document Cover
Cleaning the ADF (Auto Document Feeder)
Note
If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Check 6
Make sure original is properly loaded on platen.
When you load the original on the platen, load it with the side to be copied facing down.
Loading Originals
Check 7
Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Print from the printer directly, or reprint from the computer if you can reprint from it.
Check 8
If the ink still does not come out.
Perform Replace Ink in Print Head
Note
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern is
printed correctly.
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Printed in Black and White
If the ink used by the printer is set to Black only, printouts from a computer etc. will be printed in black and
white.
To print in color, select (Setup) on HOME screen > Printer settings > Other printer settings, and
set Force ink tank selection to All ink tanks.
Note
If User management settings is enabled, the user selection screen is displayed before the HOME
screen is displayed.
If you print from the printer's operation panel, the printer prints in color, regardless of the ink settings•
used by the printer.
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Lines Are Misaligned/Distorted
Note
For the case of misaligned or distortion, refer to this web page.•
Check 1
Check paper and print quality settings.
Resolving Print Quality Problems
Check 2
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
If the problem is not resolved after performing the print head alignment, perform print head alignment
manually.
Aligning the Print Head Manually
Check 3
Increase print quality and try printing again.
Increasing the print quality using operation panel of the printer or from computer may improve the print result.
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Printed Surface Is Smudged/Scratched/Ink Blots/Paper Curl/Paper
Is Smudged During Automatic 2-sided Printing
Check 1
Check paper and print quality settings.
Resolving Print Quality Problems
Check 2
Check paper type.
Make sure you are using the right paper for what you are printing. To print data with high color saturation such
as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other
Canon specialty paper.
Supported Media Types
Check 3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
Plain Paper:
Turn the paper over and reload it to print on the other side.
Other Paper such as envelope or Hagaki:
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
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1. Roll up paper in opposite direction to paper curl as shown below.
1.
2.
Check that paper is now flat.
2.
We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check 4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper.
If you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
Select (Setup) on HOME screen, select Printer settings > Print settings in this order, and then set
Prevent paper abrasion to ON.
Changing Settings from Operation Panel
Note
If User management settings is enabled, the user selection screen is displayed before the HOME screen
is displayed.
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Check 5
If ink bleeds, make sure that Improve bleeding and thickened black text/
lines (plain paper) is checked. (Windows)
It may be possible to improve the bleeding of characters and lines when printing on Plain Paper.
Set it at Print Options dialog box on Page Setup sheet in the Printer Driver.
Restore the setting after printing.
Print Options dialog box
Check 6
When using plain paper, please select Reduce plain paper ink smudges
setting.
Depending on the paper characteristics of plain paper, ink is more unlikely to fix on paper. As a result, you may
get ink on your fingers by touching the printed paper right after printing, or ink on the surface of paper may
attach on the back side of it in two-sided printing mode. In such cases, please select Reduce plain paper ink
smudges setting from the printer operation panel.
Print Setting
Select (Setup) on HOME screen > Printer settings > Print settings in this order, and then select the level of
Reduce plain paper ink smudges setting according to the smudge level.
Change setting from the printer operation panel
Note
By applying this setting, printing speed may be slower, or printing quality may decrease.
Check 7
If brightness is set low, increase brightness setting and try printing again.
If you are printing with a low brightness setting on Plain Paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Printing from your computer (Windows)
Check the brightness setting in the Printer Driver.
Adjusting Brightness
Check 8
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check 9
Is paper feed roller dirty?
Clean paper feed roller.
Cleaning Paper Feed Rollers
Note
Cleaning the paper feed roller abrades it, so do this only when necessary.
Check 10
Is inside of printer dirty?
During 2-sided printing, ink may stain the inside of the printer, smudging the printout.
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Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
To prevent staining inside the printer, be sure to set the correct paper size.
Check 11
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
For Windows:
Set the waiting time using Remote UI.
1. Open Remote UI on the web browser of your device.1.
Configuration Changes / Display Printer Status Using Web Browser
2.
Select Log in on Remote UI.
2.
Note
If you specify the administrator password, enter the password.
3.
Select Printer settings.
3.
4.
Select Ink drying wait time.
4.
For macOS:
Set the waiting time using Remote UI.
Opening Remote UI for Maintenance
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Lines Incomplete or Missing (Windows)
Check 1
Are you using Page Layout Printing or Binding Margin function?
When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening
the lines in the document.
Check 2
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, printing may not be performed properly due to missing print data.
Select On for Prevention of Print Data Loss on the Print Options dialog box of the Printer Driver.
For details, refer to Page Setup Tab Description.
Important
Selecting On for Prevention of Print Data Loss may reduce print quality.
After printing is completed, select Off for Prevention of Print Data Loss.
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Back of Paper Is Smudged
Check 1
Check paper and print quality settings.
Resolving Print Quality Problems
Check 2
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
During 2-sided printing, or too much printing, ink may stain the inside of the printer.
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Change to Offline (Windows)/Cannot Communicate (Windows)
If the printer cannot communicate with the computer, an error message "Offline" may be displayed when
printing. To bring the printer back online, try the following.
1.
Check the connection (USB/Wi-Fi/Wired LAN).
1.
For USB connection:
Make sure that the USB-connected printer is recognized by the computer.
For Wi-Fi/Wired LAN connections:
Make sure that or icon appears on the printer's touch screen.
2. Turn off printer and then turn it on again.2.
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
3. Check the name of the MP Drivers (Printer Driver).3.
Check the names of the printer and MP Drivers (Printer Driver) match. From Windows 10, the
management method of the printer that is normally used has changed. Set the MP Drivers (Printer
Driver) of the printer you are using as default.
Default Printer Keeps Changing (Windows)
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
4. Make sure that printer is not set to Use Printer Offline mode.4.
For Windows 11:
1. Open Set Printers & scanners.1.
2. Click the name of printer you want to configure.2.
3. Click Print settings.3.
Print settings window opens.
4. Click Maintenance sheet.4.
5. Click View Printer Status.5.
The Canon IJ Status Monitor window is displayed.
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6. Click Display Print Queue of the Canon IJ Status Monitor window.6.
The Print Queue window is displayed.
7. Click Printer menu in the window displayed.7.
Make sure Use Printer Offline is not selected.
If it is selected, click Use Printer Offline to deselect it.
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
For Windows 10:
1. Open Set Printers & scanners.1.
2. Click the name of printer you want to configure, and select Open queue.2.
The Print Queue window is displayed.
3. Click Printer menu in the window displayed.3.
Make sure Use Printer Offline is not selected.
If it is selected, click Use Printer Offline to deselect it.
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
5. For Wi-Fi/Wired LAN connections, use Wi-Fi Connection Assistant to change settings.5.
Diagnose and repair the network connections using Wi-Fi Connection Assistant.
Download Wi-Fi Connection Assistant from the below page, and install it on your computer.
Checking Printer Connection Status Using Wi-Fi Connection Assistant
Refer to below in regard to starting up Wi-Fi Connection Assistant.
Starting Up Wi-Fi Connection Assistant
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
6. Uninstall MP Drivers (Printer Driver) and reinstall MP Drivers (Printer Driver).6.
If your MP Drivers (Printer Driver) version is old or not installed correctly, you may not be able to print.
Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step.
7.
Restart computer.
7.
The computer may be unstable for some reason. Restart the computer and try to print.
Important
To restart your computer, choose Restart instead of Shut down.
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Scanning Problems (Windows)
Scanning Problems
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Scanning Problems
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
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Scanner Does Not Work
Check 1
Make sure that your scanner or printer is turned on.
Check 2
Check for any printererrors.
For messages, see When Error Occurred.
Check 3
Connect the USB cable to a different USB port on the computer.
Check 4
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5
With network connection, check the connection status and reconnect as
needed.
Network Scan Settings
Check 6
Restart the computer.
Check 7
Reinstall MP Drivers from the Setup CD-ROM or our website.
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ScanGear (Scanner Driver) Does Not Start
Check 1
Make sure MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or our website.
Check 2
Select your scanner or printer on the application's menu.
Important
If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
The operation may differ depending on the application.
Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver
Check 3
Make sure that the application supports TWAIN.
You cannot start ScanGear (scanner driver) from applications not supporting TWAIN.
Check 4
Scan and save images with Scan Utility and open the files in your application.
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Scanning Problems (macOS)
Scanning Problems
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Scanning Problems
Scanner Does Not Work
Scanner Driver Does Not Start
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Scanner Does Not Work
Check 1
Check that your scanner or printer is turned on.
Check 2
Check for any printer errors.
For messages, see When Error Occurred.
Check 3
With network connection, check the connection status and reconnect as
needed.
Check 4
With USB connection, connect the USB cable to a different USB port on the
computer.
Check 5
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 6
Restart the computer.
Check 7
To scan from the printer's operation panel with USB connection, click Scan-
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
Your scanner or printer
Enables scanning from the operation panel
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Scanner Driver Does Not Start
Check 1
Make sure the application software supports AirPrint.
Check 2
Select your scanner or printer on the application's menu.
Note
The operation may differ depending on the application.
Check 3
Scan and save images with IJ Scan Utility Lite and open the files in your
application.
Check 4
Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
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Faxing Problems
Problems Sending Faxes
Problems Receiving Faxes/Cannot Print a Fax
Telephone Problems
Poor Quality Fax Received
Fax Is Indistinctly Sent
Cannot Set Shared Folder on Computer as Destination Folder
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Problems Sending Faxes
Cannot Send a Fax
Errors Often Occur When Send a Fax
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Cannot Send a Fax
Cannot send a fax to all destinations
Cannot send a fax to a specific destination
Cannot send a fax to any destination
If you cannot send a fax, check the following items.
Check 1
Check that the telephone line is connected correctly.
Reconnect the phone cable to the telephone line jack ( ), and plug the other end into the telephone
wall jack or telephone jack.
Connecting Telephone Line
If "Telephone line is in use." is displayed on the screen, the line is being used by the attached phone.
Please check back later.
If you do not hear the normal telephone line sound (dial tone) from the printer when you select ,
the telephone line connection may be incorrect or there may be a problem with the telephone line. Check
that the connection method of the telephone line is correct, and contact your telephone company and the
manufacturer of your terminal adapter.
If "Hook key is disabled." is displayed when you select , select Fax settings > Security control >
Hook key setting and then select Enable.
Fax settings
Check 2
Is the telephone line type set correctly, if only sending a fax is not possible?
The telephone line type may be not set up automatically and correctly. Check the telephone line type setting
and change it as necessary.
Setting Telephone Line Type
Check 3
Is Dial tone detect set to ON?
Select Fax settings > Advanced fax settings > Dial tone detect and then select OFF.
Fax settings
Check 4
Is the fax/telephone number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Check 5
Is printer's memory full?
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Delete contents in memory, and then send the fax again.
Document Stored in Printer's Memory
Check 6
Is document loaded properly?
Remove the document, and then reload it on the platen or in the ADF.
Loading Originals
Check 7
Does a printer error occur?
If an error message is displayed on the touch screen, check the cause.
For messages, refer to Message Is Displayed.
Select (Stop) and if the message is closed, you can send the fax.
Cannot send a fax to a specific destination
If you cannot send a fax to a specific destination, check the following items.
Check 1
Check if the Check RX fax information setting is not set to ON.
Set Check RX fax information in Security control of Fax settings to OFF.
Preventing Mistransmission of Faxes
Check 2
Check if the fax can be sent manually.
If you do not hear the fax sound of the other device from the printer after dialing, the dialed phone number is
incorrect or the destination is set to receive the fax manually.
If you can send the fax, check the registered fax phone number.
Sending Fax after Speaking on Telephone
If the registered phone number is correct, add P (pause) with the # key at the very end of the registered phone
number.
Sending Fax to Registered Recipient
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Errors Often Occur When Send a Fax
Check
Check telephone line condition or connection.
If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting
Reduce for Error reduction setting (VoIP) on Advanced fax settings under Fax settings.
For details, see Error reduction setting (VoIP).
Fax settings
Note
If selecting Reduce does not reduce errors, select Do not reduce.
In addition, when using an Internet telephone, it is possible that errors occur more often if 4800 bps or 9600 bps
is selected for TX start speed. Select 14400 bps or 33600 bps.
If the telephone line or connection is poor when using a general telephone, reducing the transmission start speed
may correct the error.
Reduce the transmission start speed on TX start speed in Adv. communication settings in Advanced fax
settings under Fax settings.
Fax settings
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Problems Receiving Faxes/Cannot Print a Fax
Cannot Print a Fax/"Fax received. Saved in memory." Appears
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Cannot Print a Fax/"Fax received. Saved in memory." Appears
Check 1
Is a different size of paper from that specified by Page size in Fax paper
settings loaded?
If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not
be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that
specified by Page size, then select OK.
Check 2
Is paper loaded?
If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory
Reception). Select Fax, load paper, and then select OK.
Check 3
Make sure there is enough ink left to print.
If there is not enough ink left to print, received faxes will be stored in the printer's memory without being printed
(Memory Reception). Printing starts automatically after refilling the ink.
Document Stored in Printer's Memory
Check 4
Is User management settings set to enable and are fax received documents
set to not automatically print?
When User management settings is enabled and fax received documents are set to not automatically print, the
administrator and general users with Memory reference permission can print the fax received document from
Memory reference.
Print it manually from Fax > Function list > Memory reference. If a password is set, the administrator needs to
enter the password.
The General users who are not permitted to use Memory reference of User management settings cannot
print from Memory reference. When a standard user selects Memory reference, the screen will display This
function is restricted. and will return to the Function list.
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Telephone Problems
Cannot Dial
Telephone Disconnects During a Call
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Cannot Dial
Check 1
Is phone cable connected correctly?
Check that the phone cable is connected correctly.
Connecting Telephone Line
Check 2
Is telephone line type of printer or external device set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
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Telephone Disconnects During a Call
Check
Is phone cable or telephone (or a peripheral device such as an external
telephone, an answering device, or a computer modem) connected correctly?
Check that the phone cable and the telephone (or a peripheral device such as an external telephone, an
answering device, or a computer modem) are connected correctly.
Connecting Telephone Line
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Poor Quality Fax Received
Check 1
Check scan settings of sender's fax device.
Ask the sender to adjust the scan settings of the fax device.
Check 2
Is ECM RX set to OFF?
Select ON for ECM RX in Adv. communication settings in Advanced fax settings under Fax settings.
If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Fax settings
Check 3
Is sender's original document or scanning area of sender's fax device dirty?
The image quality of the fax is mainly determined by the sender's fax device. Contact the sender and ask the
sender to check whether the scanning area of the fax device is dirty.
Check 4
Is ECM transmission/reception enabled although the line/connection is poor, or
is the sender's fax device compatible with ECM?
Select ON for ECM RX in Adv. communication settings in Advanced fax settings under Fax settings.
Fax settings
Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmission.
If the sender's or recipient's fax device is not compatible with ECM, the fax will be sent/received without
automatic error correction.
Reduce the reception start speed on RX start speed in Adv. communication settings in Advanced fax
settings under Fax settings.
Fax settings
Check 5
Check paper and print quality settings.
Resolving Print Quality Problems
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Mechanical Problems
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
USB Connection Problems
Switching Printer's Connection to Network or Devices
Wrong Language Appears in Operation Panel
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Printer Does Not Turn On
Check 1
Press ON button.
Turning the Printer On and Off
Check 2
Make sure power cord is securely connected to printer, and then turn on again.
Check 3
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
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Printer Turns Off Unexpectedly or Repeatedly
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
Note
If this setting is changed, power consumption may increase.
1.
Check that printer is turned on.
1.
2.
Select (Setup) on HOME screen.
2.
Note
If User management settings is enabled, the user selection screen is displayed before the•
HOME screen is displayed.
3.
Select ECO.
3.
4.
Select Power control.
4.
5.
Select Use auto power control.
5.
6.
Select Auto power off.
6.
7. Select Never.7.
The setting to shut off the power automatically is disabled.
Note
You can use the scheduling function of the Remote UI to turn the printer on or off at a specified time.
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USB Connection Problems
If the printer connected to the computer via USB is not recognized, check the following items.
USB Connection Not Recognized
The following problems may occur even though the USB connection is recognized.
Printing (scanning) is slow.
Hi-Speed USB connection does not work.
A message such as "This device can perform faster" appears (Windows).
If the above is the case, check the following.
USB Connection Does Not Work Properly
Note
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed
of Full-Speed or Low-Speed. In this case, the printer works properly but printing (scanning) speed may
slow down due to the communication speed.
USB Connection Not Recognized
Check 1
Make sure printer is turned on.
Check 2
Unplug the USB cable from the printer and the computer, and then connect it
again.
As the illustration below, the USB port is at the back of the printer.
Important
Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
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Check 3
Check that Enable bidirectional support is selected in Ports sheet of
Printer properties dialog box (Windows).
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
Check 4
Initialize the printer settings.
Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all.
Reset setting
After initializing the printer settings, redo setup.
Refer to Setup Guide and redo setup.
USB Connection Does Not Work Properly
Check
Check following to make sure your system environment supports Hi-Speed
USB connection.
The types of USB cables that can be used differ depending on your printer. Check the shape of the USB
port of the printer.
What Is USB Cable?
Does the USB port on your computer support Hi-Speed USB connection?
Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
For more information, contact the manufacturer of your computer, USB cable, or USB hub.
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Wrong Language Appears in Operation Panel
Follow the instructions below to select your language.
1.
Select (HOME) button.
1.
2.
Select (Setup).
2.
Using Touch Screen
Note
If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
3.
Select .
3.
4.
Select eighth setting item from top.
4.
5. Select a language for operation panel.5.
6. Select button on lower left.6.
The desired language appears.
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Installation and Download Problems
Failed to MP Drivers (Printer Driver) Installation (Windows)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer
Connected via USB)
Updating MP Drivers (Printer Driver) in Network Environment (Windows)
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Failed to MP Drivers (Printer Driver) Installation (Windows)
If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have
been applied. If all Windows Update have not been applied, apply all Windows Update.
After confirming Windows Update, perform the following operations to install the MP Drivers (Printer
Driver).
1.
Open screen to uninstall MP Drivers (Printer Driver).
1.
For Windows 11:
Open Installed apps.
For Windows 10:
Open Apps & features.
For Windows 8.1 / Windows 7:
Select Control Panel > Programs and Features.
2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you2.
want to install in list.
"XXX" is the printer's model name.
3. If you find MP Drivers (Printer Driver) for printer you want to install, uninstall it.3.
If not found, proceed to the next step.
4. Restart computer.4.
After restarting, install the latest MP Drivers (Printer Driver).
Important
For Windows:
To restart your computer, choose Restart instead of Shut down.
Note
This web page contains information about several models. Depending on the specifications of the•
printer you are using, some of the features described (connection method, scanner/copy/fax operation
and etc.) may not apply.
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For details about the functions of your printer, see Specifications.
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Cannot Proceed Beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
Note
For the case of connecting with a USB cable, refer to this web page.•
If you cannot proceed beyond the Printer Connection screen, check the following.
Check 1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
Check the orientation and angle of the "Type-B" connector when connecting to the printer. For details, refer
to the instruction manual supplied with the USB cable.
Check 2
Follow procedure below to connect printer and computer again.
1. Unplug USB cable from printer and computer and connect it again.1.
2. Make sure no printer operation is in progress and turn off.2.
3.
Turn on printer.
3.
Check 3
Follow the steps below to install MP Drivers (Printer Driver) again.
1. Download the latest MP Drivers (Printer Driver).1.
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2. Turn off printer.2.
3. Restart computer.3.
After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1.
Important
When installing the MP Drivers (Printer Driver), make sure you select the correct printer name.
For Windows:
To restart your computer, choose Restart instead of Shut down.
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Updating MP Drivers (Printer Driver) in Network Environment
(Windows)
Download the latest MP Drivers (Printer Driver) in advance.
Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website.
After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver)
according to the specified installation procedure.
Note
The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
This web page contains information about several models. Depending on the specifications of the•
printer you are using, some of the features described (connection method, scanner/copy/fax operation
and etc.) may not apply.
For details about the functions of your printer, see Specifications.
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Errors and Messages
When Error Occurred
Message Is Displayed
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When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
Touch Screen:
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For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors.
For details on how to resolve errors without Support Codes, see Message Is Displayed.
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Message Is Displayed
This section describes some of the messages that may appear.
Note
A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Codes for Printer Errors.
If a message appears on the printer's touch screen, see below.
Message Appears on the Printer's Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic 2-sided Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on the Printer's Touch Screen
Check the message and take the appropriate action.
Power was not turned off correctly the last time. Press the button when turning power off.
The printer may have been unplugged while the power was still on.
Select OK on the printer's touch screen to cancel the error.
Refer to Turning the Printer On and Off for the correct way to turn the power off.
Cannot print the specified PDF file because an error has occurred while scanning the file, the
format is not supported, or the file is too large.
Make sure the PDF file is printable from a USB flash drive. For more information, see Printing◦
Documents (PDF File) Saved on USB Flash Drive.
Note
The names of the PDF files are displayed even though they cannot be printed from the USB
flash drive. We recommend that you check whether they are printable.
Data edited or processed on a computer must be printed from the computer.◦
The specified PDF file contains unprintable data. Some portions may not be printed.
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before
printing is completed. In this case, print from the computer.
Saved data is not of a supported type.
There is no image data or document data saved on the USB flash drive that can be read by this
printer.
The printer may not recognize the file if the file name or folder path contains certain characters.
Use only alphanumeric characters.
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Image data edited or processed on a computer must be printed from the computer.◦
Note
When a photo which has been processed on a computer is selected, "?" is displayed on the
printer's touch screen.
Cannot connect to the server. Please wait a while and try again.
The printer cannot connect to the server due to a communication error.
Select OK on the printer's touch screen to cancel the error and try again after a while.
Check the page size and tap [OK].
The size of the loaded paper is different from the paper size set in Page size in Fax paper settings.
Select OK on the printer's touch screen to cancel the error.
Select Function list in FAX, check Page size, Type and Paper src in Fax paper settings, and then
reload the paper accordingly.
Replace the receiver.
The handset is not placed in the handset cradle correctly.
Replace the handset correctly.
Note
See A Message for Faxing Is Displayed on Fax Standby Screen for the message displayed on the fax
standby screen.
Error Regarding Automatic 2-sided Printing Is Displayed
Check
See Automatic 2-sided Printing Problems and take the appropriate action.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
Refer to
Turning the Printer On and Off for the correct way to turn the power off.
Writing Error/Output Error/Communication Error (Windows)
Check 1
If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check 2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
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If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check 3
Make sure MP Drivers are installed correctly.
Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers.
Check 4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.1.
Note
If the User Account Control screen appears, select Yes.
2.
Open USB Printing Support Properties.
2.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
If the USB Printing Support Properties screen does not appear, make sure the printer is•
correctly connected to the computer.
Check 2
Make sure printer is properly connected to computer.
3.
Click General tab and check for a device problem.
3.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
"Could not spool successfully due to insufficient disk space"•
Delete any unnecessary files to increase the amount of free space on the disk.
"Could not spool successfully due to insufficient memory"•
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
"Printer driver could not be found"•
Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers.
"Could not print Application name - File name"
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Try printing again once the current job is complete.
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Repairing Your Printer
This section describes how to transport the printer for repairing it.
Important
You cannot take ink out of ink tanks.•
Make sure the tank caps of ink tanks are closed securely. If the tank caps are open, close the tank caps•
properly.
Press the ON button to turn off the printer with the print heads installed. The printer protects the print•
heads by covering them automatically to prevent them from being dried.
Do not remove the print heads. Doing so may cause the ink to leak.•
If the inside of the printer becomes dirty, clean with a soft cloth that gets wet with water and squeezed•
firmly.
When transporting the printer, pack the printer in a plastic bag so that ink does not leak.•
Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient•
protective material to ensure safe transport.
Do not tilt the printer; otherwise, ink may leak. When a shipping agent is handling transport of the•
printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down.
Mark also with "FRAGILE" or "HANDLE WITH CARE".•
Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as•
the printer may be damaged and ink in the printer may leak.
Make Sure ink valve is Closed
1.
If ON lamp is not lit.
1.
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If the power is on, press the ON button to turn off the printer.
Turning the Printer On and Off
Important
Do not unplug the printer while the ON lamp is lit or flashing. It may cause malfunction or
damage to the printer, making the printer unable to print.
2. Open scanning unit / cover.2.
3.
Close ink valve.
3.
Close the ink valve by tilting the ink valve lever tightly to the left.
Important
If you pack the printer without closing the ink valve, ink may leak out. Be sure to close the ink•
valve before packing the printer.
Note
If the ink valve lever is already tilted to the left and the ink valve is closed, leave it in place.
4.
Make sure tank caps are closed securely.
4.
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5.
Close scanning unit / cover.
5.
To close the scanning unit / cover, hold it up once, then take it down gently.
Go to Packing Printer.
Packing Printer
1.
Retract paper output tray.
1.
2.
Retract paper support, and then close it.
2.
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3. Unplug cable and power cord.3.
4. Use adhesive tape to secure all covers on the printer to keep them from opening.4.
5.
Pack printer in plastic bag.
5.
Seal the mouth of the plastic bag with the tape or tie it tightly so that ink does not leak.
6.
Pack printer in box.
6.
Attach the protective material to the printer to pack it securely in the box.
Important
Carry the printer as shown in the illustration below. If you hold the cassette when carrying, the
cassette may come off from the printer.
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When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
Touch Screen:
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For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors.
For details on how to resolve errors without Support Codes, see Message Is Displayed.
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List of Support Codes for Printer Errors
Support codes are displayed on the printer's touch screen and your computer screen when errors occur.
A "support code" is an error number, and is displayed along with an error message.
When an error occurs, check the support code and take the appropriate action in response.
Support Codes Displayed on Printer's Touch Screen and Computer
Screen
1000 to 1ZZZ
1000 1007 1008 1070 1200 1215 1262 1300 1303 1304 1309 1310
1313 1369 136A 1401 1403 1405 140B 1434 147C 147D 1496 15A1
15A2 1641 1723 1724 1725 1726 1727 1872 1873 1876 1890
2000 to 2ZZZ
2001 2002 2111 2112 2113 2114 21F0 2200 2500 2700 2801 2802
2803 2805
3000 to 3ZZZ
3252 3401 3402 3403 3404 3405 3406 3407 3408 3412 3413 3414
3415 3416 3417 3418 3419 3420 3421 3422 3423 3424 3425 3438
3440 3441 3442 3443 3444 3445 3446 3447
4000 to 4ZZZ
4103 4104 495A
5000 to 5ZZZ
5011 5012 5040 5050 5051 5100 5200 5207 5400 5700 5C02 5C30
6000 to 6ZZZ
6000 6001 6004 6500 6503 6700 6701 6800 6801 6830 6831 6832
6833 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6936
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6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6A80
6A81 6A83 6A84 6D01
7000 to 7ZZZ
7500 7600 7700 7800
9000 to 9ZZZ
9000 9500
A000 to ZZZZ
B506 B508 B509 C000
Note
If no support code is displayed but the paper is not fed or output normally, see What to Do If Paper Is
Not Fed/Output Normally.
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What to Do When Paper Is Jammed
If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedure
below.
Note
If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see
What to Do If Paper Is Not Fed/Output Normally.
If the document is jammed in the ADF (Auto Document Feeder), see What to Do When Document is
Jammed in ADF (Auto Document Feeder) (2801).
Important
When checking the paper output slot / feed slot or removing any foreign objects, do not turn the printer
upside down or tilt it. The ink may leak out.
Check 1
Did you try to print on a small paper size such as photo paper or Hagaki?
What to Do When Small Paper Sizes Are Jammed
Check 2
Is the jammed paper visible in the paper output slot (A)?
Removing Jammed Paper through Paper Output Slot
Check 3
Are there any foreign objects in the feed slot of the rear tray (B)?
What to Do If Paper Is Not Fed/Output Normally
Check 4
Is the jammed paper visible in the feed slot of the rear tray (B)?
Remove any paper other than the jammed paper on the rear tray, and then check if the jammed paper is visible
in the feed slot of the rear tray.
Removing Jammed Paper through Feed Slot of Rear Tray
Check 5
Is the jammed paper visible in the feed slot of the cassette (C)?
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Retract the paper output tray, and then check if the jammed paper is visible in the feed slot of the cassette.
Removing Jammed Paper through Feed Slot of Cassette
Check 6
If the jammed paper is not visible in the paper output slot or the feed slot.
Removing Jammed Paper inside Printer
Removing Jammed Paper through Paper Output Slot
1.
Hold jammed paper firmly with both hands and pull it out slowly.
1.
Slowly pull out the paper so as not to tear it.
Note
If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may•
be ejected automatically.
The printer cannot be turned off while it is sending or receiving a fax, or when the received fax
or the unsent fax is stored in the printer's memory. Make sure that all faxes have been sent and
received, press the printer's Stop button to stop printing, and then turn off the printer.
If the paper cannot be pulled out or is torn, open the printer's scanning unit / cover and remove•
jammed paper inside the printer.
Removing Jammed Paper inside Printer
2.
Select OK on printer's touch screen.
2.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.
Note
When reloading the paper, make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
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If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing
Jammed Paper inside Printer.
Removing Jammed Paper through Feed Slot of Rear Tray
1.
Hold jammed paper firmly with both hands and pull it out slowly.
1.
Slowly pull out the paper so as not to tear it.
Note
If the paper cannot be pulled out or is torn, refer to the following page to detach the transport•
unit and then pull out the jammed paper from the feed slot of the rear tray.
Removing Jammed Paper from Rear Side
2. Load paper in rear tray.2.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Envelopes in Rear Tray
Note
Make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
3.
Select OK on printer's touch screen.
3.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, a bit of paper may remain in the printer. See
Removing
Jammed Paper inside Printer.
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Removing Jammed Paper through Feed Slot of Cassette
1. Hold jammed paper firmly with both hands and pull it out slowly.1.
Slowly pull out the paper so as not to tear it.
Note
If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper•
from the rear side.
Removing Jammed Paper from Rear Side
2. Load paper in cassette.2.
Loading Plain Paper in Cassette
Note
Make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
3.
Select OK on printer's touch screen.
3.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, a bit of paper may remain in the printer. See
Removing
Jammed Paper inside Printer.
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Removing Jammed Paper inside Printer
Important
The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory. Make sure that all faxes have been sent and received,
press the printer's Stop button to stop printing, and then turn off the printer.
1.
Press printer's Stop button.
1.
2.
Turn off printer and unplug it.
2.
3.
Open scanning unit / cover.
3.
Important
Do not touch the clear film (A), white belt (B), or tubes (C).•
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
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4. Check if jammed paper is under print head holder.4.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the print head holder and slide it slowly to the far right or left.
5.
Hold jammed paper firmly with both hands.
5.
If the paper is rolled up, pull it out and grasp the edges of the paper.
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6.
Slowly pull out jammed paper so as not to tear it.
6.
Pull out the paper at an angle of about 45 degrees.
7.
Make sure all jammed paper is removed.
7.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
Any paper left under the print head holder?
Any small bits of paper left in the printer?
Any paper left in the left and right empty spaces (D) in the printer?
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Note
If you are unable to remove the jammed paper, detach the rear cover and remove the jammed•
paper from the rear side.
Removing Jammed Paper from Rear Side
8.
Close scanning unit / cover.
8.
To close the scanning unit / cover, lift it up slightly and then lower it gently.
9.
Plug printer back in and turn printer back on.
9.
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10. Load paper.10.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
Loading Envelopes in Rear Tray
Note
Make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
11.
Redo printing.
11.
All jobs in the print queue are canceled. Redo the printing.
Note
If the 1300 error recurs, check the feed slot of the rear tray again. If a foreign object is in the rear
tray, refer to
Check 1
in What to Do If Paper Is Not Fed/Output Normally and take appropriate
action.
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Removing Jammed Paper from Rear Side
Important
The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory. Make sure that all faxes have been sent and received,
press the printer's Stop button to stop printing, and then turn off the printer.
1.
Press printer's Stop button.
1.
2.
Turn off printer and unplug it.
2.
3.
Retract paper output tray.
3.
4.
Turn printer so that rear side of printer faces toward you.
4.
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Important
When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink
may leak out.
5. Detach rear cover.5.
Pull out the rear cover.
6.
Hold jammed paper firmly with both hands and pull it out slowly.
6.
If the paper is rolled up, pull it out and grasp the edges of the paper.
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Note
Do not touch the inner parts of the printer.
If you are unable to remove the jammed paper, follow the steps below to detach the transport unit and
then remove the paper.
1.
Detach transport unit.
1.
Lift up the transport unit and pull it out.
2. Slowly pull out jammed paper.2.
Note
Do not touch the inner parts of the printer.
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3. Make sure all jammed paper is removed.3.
4. If parts (A) are raised, tip them toward you.4.
5.
Replace transport unit.
5.
Insert the transport unit until it reaches the back of the printer and clicks into place.
7.
Attach rear cover.
7.
Push in the rear cover until it is closed completely.
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8.
Plug printer back in and turn printer back on.
8.
9.
Load paper.
9.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
Loading Envelopes in Rear Tray
Note
Make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
10.
Redo printing.
10.
All jobs in the print queue are canceled. Redo the printing.
Note
If the 1300 error recurs, check the feed slot of the rear tray again. If a foreign object is in the rear
tray, refer to
Check 1
in What to Do If Paper Is Not Fed/Output Normally and take appropriate
action.
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If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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1000
Cause
Possible causes include the following.
There is no paper in the rear tray.
Paper is not loaded in the rear tray properly.
There are any foreign objects in the rear tray.
What to Do
After loading the paper in the rear tray correctly, follow the messages displayed on the printer's touch•
screen.
Loading Plain Paper / Photo Paper in Rear Tray
If a foreign object is in the rear tray, refer to
Check 1
in What to Do If Paper Is Not Fed/Output
Normally and take appropriate action.
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1007
Cause
Possible causes include the following.
There is no paper in the cassette 1.
Paper is not loaded in the cassette 1 properly.
What to Do
After loading the paper in the cassette 1 correctly, follow the messages displayed on the printer's touch
screen.
Loading Plain Paper in Cassette
Note
This error may occur if the transport unit is not installed correctly. Refer to the following page to check•
the transport unit.
Removing Jammed Paper from Rear Side
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1008
Cause
Possible causes include the following.
There is no paper in the cassette 2.
Paper is not loaded in the cassette 2 properly.
What to Do
After loading the paper in the cassette 2 correctly, follow the messages displayed on the printer's touch
screen.
Loading Plain Paper in Cassette
Note
This error may occur if the transport unit is not installed correctly. Refer to the following page to check•
the transport unit.
Removing Jammed Paper from Rear Side
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1070
Cause
Paper cannot be fed because the paper feed rollers are dirty.
What to Do
Press the printer's Stop button to cancel printing.
Perform the paper feed roller cleaning of the rear tray and retry printing.
Cleaning Paper Feed Rollers
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1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Always close the scanning unit / cover after opening it for ink refilling or any other reason.
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1401
Cause
Print head may be damaged.
What to Do
The action you should take to resume operating the printer depends upon which function you intend to
use.
1. To PRINT or COPY
If you intend to PRINT or COPY, you should turn off the printer, and turn it back on again.
If this doesn't solve the problem, the printer needs repair.
2. To SCAN or FAX
If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following
steps:
- Press the Stop button on the printer. You will then be able to SCAN (or FAX if your printer has that
capability).
OR
- SCAN (or FAX if your printer has that capability) from an external device such as a computer,
smartphone, or tablet using the corresponding application software.
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1496
Cause
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Remove the maintenance cartridge, and then reinstall it correctly.
Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
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1723
Cause
The maintenance cartridge is not installed.
What to Do
The action you should take to resume operating the printer depends upon which function you intend to
use.
1. To PRINT or COPY
If you intend to PRINT or COPY, you should install the maintenance cartridge.
Refer to Replacing the Maintenance Cartridge for instructions on installing the maintenance cartridge.
2. To SCAN or FAX
If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following
steps:
- Press the Stop button on the printer. You will then be able to SCAN (or FAX if your printer has that
capability).
OR
- SCAN (or FAX if your printer has that capability) from an external device such as a computer,
smartphone, or tablet using the corresponding application software.
OR
- Install the maintenance cartridge. You will then be able to SCAN (or FAX if your printer has that
capability).
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1724
Cause
The currently installed maintenance cartridge cannot be used.
This printer cannot use maintenance cartridges that have been installed in other printers.
What to Do
Replace with a new maintenance cartridge.
Replacing Maintenance Cartridge
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1725
Cause
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Remove the maintenance cartridge, and then reinstall it correctly.
Refer to Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
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1726
Cause
The maintenance cartridge is full.
What to Do
The action you should take to resume operating the printer depends upon which function(s) of the printer
you intend to use.
1. To PRINT or COPY
If you intend to PRINT or COPY, you should replace the maintenance cartridge.
Refer to Replacing the Maintenance Cartridge for instructions on replacing the maintenance cartridge.
2. To SCAN or FAX
If you intend to SCAN (or FAX if your printer has that capability), you should take one of the following
steps:
- Press the Stop button on the printer. You will then be able to SCAN (or FAX if your printer has that
capability).
OR
- SCAN (or FAX if your printer has that capability) from an external device such as a computer,
smartphone, or tablet using the corresponding application software.
OR
- Replace the maintenance cartridge. You will then be able to SCAN (or FAX if your printer has that
capability).
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1727
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge.
For details on the maintenance cartridge, see Replacing Maintenance Cartridge.
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Cassette Is Not Installed (1876)
Cause
Possible causes include the following.
The cassette 1 is not installed.
The cassette 1 is not pushed all the way into the printer.
What to Do
After loading the paper in the cassette 1 and installing the cassette in the printer, follow the messages
displayed on the printer's touch screen.
Important
Align the paper guides of the cassette 1 with both edges of the paper.•
Push the cassette 1 all the way into the printer.
Load the paper correctly and install the cassette 1 correctly, referring to Loading Plain Paper in
Cassette.
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Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, select your printer name on the page, and follow the instructions.
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2113
Cause
An incompatible print setting combination has been specified for paper loaded in the rear tray, cassette 1
or cassette 2.
Note
To disable notifications for this error, disable the function to detect paper setting mismatch.
What to Do
To specify the appropriate print settings for the paper loaded in the printer and retry printing, follow the
steps below.
1.
Select Next.
1.
2. Select Cancel print.2.
3.
Reload paper used for printing.
3.
When using paper from the rear tray:
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When using paper from the cassette:•
4.
Check paper information (paper size and media type).
4.
The paper information is used to specify the print settings in step 5.
When using paper from the rear tray:
Check the paper information (paper size and media type) and select Yes.
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When using paper from the cassette:
Check the paper information (paper size and media type) and select Yes.
5. Specify paper information (paper size and media type).5.
When copying:
1. Select Settings.1.
2.
Specify paper information (paper size and media type) that you checked in step
2.
4.
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When printing photos saved USB flash drive:
1.
Select at the bottom of the screen, and then select Settings.
1.
2.
Specify paper information (paper size and media type) that you checked in step
2.
4.
When printing PDF documents saved on USB flash drive:
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1. Specify paper size that you checked in step 4.1.
6.
Redo printing.
6.
Note
For the proper combination of paper size and media type, see below.
Paper Settings on the Printer Driver and the Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Media Type)
Other Measures
Load paper specified in print settings
To replace the paper in the rear tray / cassette with paper suitable for the print settings and continue
printing, follow the steps below.
1. Check print settings, and select Next.1.
2.
Select Replace the paper and print.
2.
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3.
Load paper specified in print settings into rear tray / cassette.
3.
When changing the paper in the rear tray:
When changing the paper in the cassette:
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4.
Check paper information (paper size and media type).
4.
When the paper in the rear tray is changed:•
Confirm that the paper information displayed matches the print settings, and then select Yes.
When the paper in the cassette is changed:•
Confirm that the paper information displayed matches the print settings, and then select Yes.
Print without changing paper and print settings
For example, to continue printing with a mismatch between the paper loaded in the rear tray and the paper
information registered in the printer, follow the steps below.
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Important
The printed result may not be the intended color or size.
1. Select Next.1.
2.
Select Print with the loaded paper..
2.
Note
Depending on your printer's settings, Print with the loaded paper. may not be displayed.
Disable notifications for 2113 error
To disable the function to detect paper setting mismatch, follow the steps below.
1.
Select (Setup) on printer's HOME screen.
1.
2.
Select Feed settings.
2.
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3.
Select Paper settings mismatch (Copy) or Paper settings mismatch (Other).
3.
4. Select Disable.4.
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2114
Cause
An incompatible print setting combination has been specified for the paper loaded in the rear tray.
Note
To disable notifications for this error, disable the function to detect paper setting mismatch.
What to Do
To specify the appropriate print settings for the paper loaded in the rear tray and retry printing, follow the
steps below.
1.
Select Next.
1.
2. Select Cancel print.2.
3.
Reload paper in rear tray.
3.
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4.
Check paper information (paper size and media type).
4.
The paper information is used to specify the print settings in step 5.
Check the paper information (paper size and media type) and select Yes.
5.
Specify paper information (paper size and media type).
5.
When copying:
1. Select Settings.
1.
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2. Specify paper information (paper size and media type) that you checked in step2.
4.
When printing photos saved USB flash drive:
1. Select at the bottom of the screen, and then select Settings.1.
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2. Specify paper information (paper size and media type) that you checked in step2.
4.
When printing PDF documents saved on USB flash drive:
1.
Specify paper size that you checked in step 4.
1.
6.
Redo printing.
6.
Note
For the proper combination of paper size and media type, see below.
Paper Settings on the Printer Driver and the Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Media Type)
Other Measures
Load paper specified in print settings
To replace the paper in the rear tray with paper suitable for the print settings and continue printing, follow
the steps below.
1.
Check print settings, and select Next.
1.
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2.
Select Replace the paper and print.
2.
3. Load paper specified in print settings into rear tray.3.
4.
Check paper information (paper size and media type).
4.
Confirm that the paper information displayed matches the print settings, and then select Yes.
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Print without changing paper and print settings
For example, to continue printing with a mismatch between the paper loaded in the rear tray and the paper
information registered in the printer, follow the steps below.
Important
The printed result may not be the intended color or size.
1.
Select Next.
1.
2. Select Print with the loaded paper..2.
Note
Depending on your printer's settings, Print with the loaded paper. may not be displayed.
Disable notifications for 2114 error
To disable the function to detect paper setting mismatch, follow the steps below.
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1. Select (Setup) on printer's HOME screen.1.
2.
Select Feed settings.
2.
3.
Select Paper settings mismatch (Copy) or Paper settings mismatch (Other).
3.
4.
Select Disable.
4.
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2200
Cause
An internal part will need replacing soon.
What to Do
Select OK on the printer's touch screen to cancel the error.
You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center to
request a repair as soon as possible.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repair, see Repairing Your Printer.
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3252
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Tap the printer's OK button to clear the error message.
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4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Change the print settings specified when printing and retry printing.
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5100
Cause
Printer error has occurred.
What to Do
Cancel printing and turn off the printer.
Check the following:
Make sure print head holder motion is not impeded by protective material, jammed paper, etc.•
Remove any impediment.
Important
When clearing an impediment to print head holder motion, be careful not to touch clear film (A),•
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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5200
Cause
Printer error has occurred.
What to Do
1.
Turn off printer and unplug it.
1.
2.
Wait about 10 minutes and then plug in printer again and turn it back on.
2.
3.
Perform Replace Ink in Print Head.
3.
Perform Replace Ink in Print Head
If the error recurs after taking the above actions, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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6000
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
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Specifications

Canon MAXIFY GX7140 Questions and Answers