Epson SureColor
®
P20570 User's Guide
3
Contents
SureColor P20570 User's Guide............................................................................................................... 11
Introduction to Your Printer...................................................................................................................... 12
Printer Features ................................................................................................................................. 12
Optional Equipment and Replacement Parts................................................................................. 12
Notations Used in the Documentation ................................................................................................ 14
Printer Part Locations......................................................................................................................... 14
Product Parts - Front and Inside .................................................................................................... 15
Product Parts - Bulk Ink Delivery System (ink unit)........................................................................ 19
Product Parts - Back...................................................................................................................... 20
Using the Control Panel................................................................................................................. 20
Control Panel ............................................................................................................................ 21
Changing the LCD Screen Language ....................................................................................... 23
Selecting the Date and Time..................................................................................................... 23
Setting a Password and Locking the Control Panel .................................................................. 24
Using Power Saving Settings ........................................................................................................ 25
Changing the Sleep Timer Settings .......................................................................................... 25
Changing the Power Off Timer Settings.................................................................................... 26
Printer Usage Guidelines............................................................................................................... 26
Installation Space...................................................................................................................... 27
Using Your Printer..................................................................................................................... 27
Storing Your Printer .................................................................................................................. 28
Media Handling.......................................................................................................................................... 29
Roll Paper Handling ........................................................................................................................... 29
Loading Roll Paper ........................................................................................................................ 29
Cutting Roll Paper ......................................................................................................................... 32
Cutting Roll Paper Manually...................................................................................................... 33
Printing Cutting Guidelines ....................................................................................................... 35
Removing Roll Paper..................................................................................................................... 37
Cut Sheet Handling ............................................................................................................................ 39
Loading Cut Sheets ....................................................................................................................... 39
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Removing Cut Sheets.................................................................................................................... 41
Loading Poster Board.................................................................................................................... 41
Removing Poster Board ................................................................................................................ 44
Using the Paper Basket...................................................................................................................... 45
Storing the Paper Basket............................................................................................................... 46
Creating Custom Media Settings........................................................................................................ 47
Creating Custom Paper Settings Using the Control Panel............................................................. 48
Selecting Custom Paper Configurations ................................................................................... 49
Using Epson Media Installer .......................................................................................................... 50
Epson Media Installer Screens ................................................................................................. 51
Downloading Epson Media Settings ......................................................................................... 55
Creating Custom Media Settings Using Epson Media Installer ................................................. 57
Edit Media Settings Options...................................................................................................... 60
Sharing Custom Media Settings with Other Computers............................................................ 62
Available Epson Papers ..................................................................................................................... 64
Borderless Paper Type Compatibility ................................................................................................. 67
Supported Paper Widths for Borderless Printing................................................................................ 69
Using the Optional Auto Take-up Reel .................................................................................................... 70
About the Auto Take-up Reel ............................................................................................................. 70
Using the Auto Take-up Reel Control Panel....................................................................................... 71
Connecting the Auto Take-up Reel .................................................................................................... 72
Attaching the Roll Core to the Auto Take-up Reel .............................................................................. 76
Take Up with the Printable Side Out................................................................................................... 82
Take Up with the Printable Side In ..................................................................................................... 86
Assembling and Using the Tensioner................................................................................................. 90
Removing Media from the Optional Auto Take-up Reel ..................................................................... 95
Storing the Sensor.............................................................................................................................. 98
Using the Optional Solid State Drive (SSD) Unit................................................................................... 101
SSD Unit Storage Options................................................................................................................ 101
Using the SSD Unit from Your Computer ......................................................................................... 102
Creating a Storage Space ................................................................................................................ 105
Saving Data to Storage .................................................................................................................... 106
Saving Data to Storage - Windows .............................................................................................. 106
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Saving Data to Storage - Mac...................................................................................................... 107
Printing Stored Data ......................................................................................................................... 107
Managing Storage Spaces and Documents ..................................................................................... 108
Searching for Storage Spaces and Documents........................................................................... 108
Deleting a Document from Storage ............................................................................................. 108
Changing the Storage Period ...................................................................................................... 109
Deleting a Storage Space............................................................................................................ 109
Restricting Operations for Shared Storage Spaces ..................................................................... 109
Printing from a Computer ....................................................................................................................... 110
Printing with Windows ...................................................................................................................... 110
Selecting Basic Print Settings - Windows .................................................................................... 110
Paper Configuration Options - Windows ................................................................................. 113
Advanced B&W Photo Options - Windows.............................................................................. 113
Print Quality Options - Windows ............................................................................................. 114
Color Management Options - Windows .................................................................................. 114
Advanced Color Controls - Windows ...................................................................................... 116
Paper Source Options - Windows ........................................................................................... 116
Roll Paper Options - Windows ................................................................................................ 117
Using Layout Manager - Windows .......................................................................................... 120
Selecting Print Layout Options - Windows................................................................................... 125
Reduce/Enlarge Options - Windows ....................................................................................... 126
Page Layout Options - Windows............................................................................................. 126
Selecting Additional Settings - Windows ..................................................................................... 126
Saving, Sharing, and Customizing the Printer Settings ............................................................... 128
Saving and Sharing Print Settings - Windows......................................................................... 128
Printing Your Document or Photo - Windows............................................................................... 129
Checking Print Status - Windows............................................................................................ 130
Selecting Default Print Settings - Windows.................................................................................. 130
Changing the Language of the Printer Software Screens............................................................ 131
Changing Automatic Update Options .......................................................................................... 132
Printing on a Mac ............................................................................................................................. 133
Selecting Basic Print Settings - Mac ............................................................................................ 134
Advanced Color Settings - Mac............................................................................................... 137
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Print Quality Settings - Mac..................................................................................................... 139
Print Options - Mac ................................................................................................................. 139
Selecting Print Layout Options - Mac........................................................................................... 140
Selecting Roll Paper Settings - Mac ............................................................................................ 140
Selecting Paper Configuration Settings - Mac ............................................................................. 143
Managing Color - Mac ................................................................................................................. 143
Color Matching Options - Mac................................................................................................. 144
Sizing Printed Images - Mac........................................................................................................ 144
Selecting Printing Preferences - Mac .......................................................................................... 145
Printing Preferences - Mac...................................................................................................... 146
Printing Your Document or Photo - Mac ...................................................................................... 146
Checking Print Status - Mac.................................................................................................... 147
Using the Control Panel Menus.............................................................................................................. 149
Accessing the Printer's Menus ......................................................................................................... 149
Paper Setting Menu.......................................................................................................................... 149
General Settings Menu..................................................................................................................... 162
Supply Status Menu ......................................................................................................................... 176
Maintenance Menu........................................................................................................................... 177
Language Menu ............................................................................................................................... 178
Printer Status/Print Menu ................................................................................................................. 178
Replacing Consumables......................................................................................................................... 180
Ink Safety Precautions ..................................................................................................................... 180
Check Ink and Maintenance Box Status........................................................................................... 182
Checking Ink and Maintenance Box Status on the LCD Screen .................................................. 182
Checking Ink and Maintenance Box Status with Windows .......................................................... 183
Checking Ink and Maintenance Box Status - Mac ....................................................................... 183
Purchase Epson Ink and Maintenance Boxes ................................................................................. 184
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers ............................................. 185
Removing and Installing Ink Supply Units (Ink Packs)...................................................................... 186
Replacing the Maintenance Boxes................................................................................................... 187
Adjusting Print Quality............................................................................................................................ 189
Print Head Maintenance................................................................................................................... 189
Print Head Nozzle Check............................................................................................................. 189
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Checking the Nozzles Using the Product Control Panel ......................................................... 190
Checking the Nozzles Using a Computer Utility...................................................................... 191
Print Head Cleaning .................................................................................................................... 192
Cleaning the Print Head Using the Product Control Panel ...................................................... 192
Cleaning the Print Head Using a Computer Utility................................................................... 193
Running a Power Cleaning Using the Product Control Panel.................................................. 195
Adjusting the Paper Feed Using the Product Control Panel ............................................................. 196
Print Head Alignment ....................................................................................................................... 198
Aligning the Print Head Automatically Using the Product Control Panel...................................... 198
Aligning the Print Head Manually Using the Product Control Panel............................................. 199
Maintenance and Transportation ........................................................................................................... 201
Cleaning Your Product ..................................................................................................................... 201
Cleaning Around the Print Head and Caps....................................................................................... 203
Replacing the Cutter......................................................................................................................... 204
Moving the Product .......................................................................................................................... 204
Solving Problems .................................................................................................................................... 216
Checking for Software Updates........................................................................................................ 216
Product Status Messages ................................................................................................................ 217
Resetting Control Panel Defaults ..................................................................................................... 221
Solving Printer Problems.................................................................................................................. 222
Product Does Not Turn On or Turns Off Unexpectedly................................................................ 222
LCD Screen Shuts Off ................................................................................................................. 223
Media Does Not Cut Cleanly ....................................................................................................... 223
Red Light Shines Inside the Printer ............................................................................................. 223
Product Stops Printing Unexpectedly .......................................................................................... 223
Forgot the Administrator Password ............................................................................................. 224
Software Installation Problems .................................................................................................... 224
Solving Network Problems ............................................................................................................... 225
Wired Network Connection Becomes Unstable........................................................................... 225
Solving Printing Problems ................................................................................................................ 226
Nothing Prints.............................................................................................................................. 226
Print Head Moves But Nothing Prints .......................................................................................... 227
Solving Paper Problems................................................................................................................... 227
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Paper Feeding Problems............................................................................................................. 227
Paper Jam Problems ................................................................................................................... 228
Paper Does Not Collect in the Basket or is Creased.................................................................... 229
Solving Print Quality Problems......................................................................................................... 229
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 230
Overall Print Quality is Poor......................................................................................................... 230
Lines Are Misaligned ................................................................................................................... 232
Prints are Scuffed or Smeared .................................................................................................... 232
Prints are Wrinkled ...................................................................................................................... 233
Margins Appear in Borderless Prints ........................................................................................... 234
Uninstall Your Product Software....................................................................................................... 234
Uninstalling Product Software - Windows.................................................................................... 235
Uninstalling Product Software - Mac............................................................................................ 236
Where to Get Help (U.S. and Canada) ............................................................................................. 236
Where to Get Help (Latin America)................................................................................................... 237
Technical Specifications ........................................................................................................................ 240
Windows System Requirements ...................................................................................................... 240
Mac System Requirements .............................................................................................................. 241
Printing Specifications...................................................................................................................... 241
Paper Specifications ........................................................................................................................ 242
Printable Area Specifications ........................................................................................................... 243
Ink Specifications ............................................................................................................................. 245
Dimension Specifications ................................................................................................................. 246
Electrical Specifications ................................................................................................................... 246
Environmental Specifications ........................................................................................................... 247
Interface Specifications .................................................................................................................... 248
Safety and Approvals Specifications ................................................................................................ 248
Notices ..................................................................................................................................................... 250
Important Safety Instructions............................................................................................................ 250
General Product Safety Instructions ............................................................................................ 250
LCD Screen Safety Instructions................................................................................................... 252
Ink Pack Safety Instructions ........................................................................................................ 252
FCC Compliance Statement............................................................................................................. 253
9
Binding Arbitration and Class Waiver ............................................................................................... 254
Trademarks...................................................................................................................................... 257
Copyright Notice............................................................................................................................... 258
A Note Concerning Responsible Use of Copyrighted Materials................................................... 259
Default Delay Times for Power Management for Epson Products ............................................... 259
Copyright Attribution.................................................................................................................... 259
11
SureColor P20570 User's Guide
Welcome to the SureColor P20570 User's Guide.
For a printable PDF copy of this guide, click here.
12
Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Printer Features
Notations Used in the Documentation
Printer Part Locations
Printer Features
The Epson SureColor P20570 printer include these special features:
High productivity
• Advanced PrecisionCore MicroTFP 12-channel printhead
• 1.6 L high-capacity ink pack system
• Fast printer operation for a quick print start
Reliability
• PrecisionCore MicroTFP printhead offers Precision Droplet Control
• Nozzle Verification Technology detects nozzle condition and adjusts print quality
High resolution
• UltraChrome PRO12 Ink optimized for high color reproducibility
• Black Enhance Overcoat technology yields deeper black density and contrast on glossy media
Easy-to-use setup and operation
• Intuitive, easy-to-read, 4.3-inch, color LCD touchscreen
• Front-loaded media for easy access
• Easy-to-use software
Optional Equipment and Replacement Parts
Parent topic: Introduction to Your Printer
Optional Equipment and Replacement Parts
U.S. and Canada:
13
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
In addition to the accessories listed below, 1-year, 2-year, and 4-year extended service plans are
available.
Latin America:
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Option or part Part number
Replacement maintenance box T619300
Automatic Take-Up Reel system C12C932201
Adobe PostScript 3 hardware module C12C891131
Additional roll media adapters C12C932231
Replacement printer cutter blade C13S210040
SSD unit C12C936671
UltraChrome PRO12 Ink pack - Photo Black T56E120
UltraChrome PRO12 Ink pack - Cyan T56E220
UltraChrome PRO12 Ink pack - Vivid Magenta T56E320
UltraChrome PRO12 Ink pack - Yellow T56E420
UltraChrome PRO12 Ink pack - Light Cyan T56E520
UltraChrome PRO12 Ink pack - Vivid Light Magenta T56E620
UltraChrome PRO12 Ink pack - Gray T56E720
UltraChrome PRO12 Ink pack - Matte Black T56E820
UltraChrome PRO12 Ink pack - Light Gray T56E920
UltraChrome PRO12 Ink pack - Orange T56EA20
UltraChrome PRO12 Ink pack - Green T56EB20
UltraChrome PRO12 Ink pack - Violet T56ED20
14
Parent topic: Printer Features
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your printer.
• Tips contain additional printing information.
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Front and Inside
Product Parts - Bulk Ink Delivery System (ink unit)
Product Parts - Back
Using the Control Panel
Using Power Saving Settings
Printer Usage Guidelines
Parent topic: Introduction to Your Printer
15
Product Parts - Front and Inside
Front
1 Maintenance cover for cleaning the printhead
2 Casters
3 Maintenance box covers
4 Paper basket
5 Bulk ink delivery system
6 Poster board support
7 Control panel
8 Maintenance cover for cleaning the caps
16
9 Dust cover
10 Roll paper cover
11 Roll paper stands
12 Printer cover
17
Inside
1 Accessory holder
2 Maintenance boxes
3 Wiper
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Product Parts - Back
1 Security lock slot
2 LAN port
3 OPTION port
4 USB port
5 Optional storage unit slot
6 Adobe
®
PostScript
®
3™ expansion unit slot
7 AC inlet
8 Vents
Parent topic: Printer Part Locations
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel
Changing the LCD Screen Language
Selecting the Date and Time
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1 Access menu items
2 Displays the printer's status, error messages, and other information
3 Displays paper information
Tap the display area to view the Paper Setting screen.
: Standby status; you cannot print immediately in this status
: Ready status
4 Displays the amount of ink remaining
The abbreviation below the bar indicates the ink color.
PK: Photo Black
MK: Matte Black
Y: Yellow
VM: Vivid Magenta
C: Cyan
GY: Gray
VLM: Vivid Light Magenta
LC: Light Cyan
LGY: Light Gray
OR: Orange
GR: Green
V: Violet
When the notification icon is displayed, the corresponding ink color is running low. Tap the
display area to check the model number of the ink pack.
5 Displays the amount of space remaining in the maintenance boxes
When the notification icon is displayed, the maintenance box is almost full. Tap the display
area to check the maintenance box model number.
6 Information icon
Displays consumable item information and a list of messages
23
7 Online manual icon
8 Switch connection status; select to switch the online/offline status between the printer and the
connected computer
9 Network status icons; select to view and change network connection settings
: No Ethernet
: Ethernet connection established
10 Displays the Maintenance menu
You can check and clean the printhead nozzles, replace consumables, and clean parts.
11 Switches the Home screen display
12 Displays settings for feeding and cutting roll paper
Parent topic: Using the Control Panel
Changing the LCD Screen Language
You can change the language used on the LCD screen.
1. Select the home icon, if necessary.
2. Select the menu icon.
3. Select General Settings > Basic Settings > Language.
4. Select a language.
5. Press the home button to exit.
Parent topic: Using the Control Panel
Selecting the Date and Time
Before using your product, select the current date, time, and daylight saving phase in your area, and
choose your preferred date and time format.
1. Select the home icon, if necessary.
2. Select the menu icon.
3. Select General Settings > Basic Settings > Date/Time Settings.
4. Select Date/Time.
5. Select the date format you want to use.
24
6. Use the on-screen keyboard to enter the current date and select OK.
7. Select the time format you want to use.
8. Use the on-screen keyboard to enter the current time and select OK.
9. Select Daylight Saving Time and select either Summer or Winter.
10. Press the home button to exit.
Parent topic: Using the Control Panel
Setting a Password and Locking the Control Panel
You can set an administrator password to lock the following settings and prevent them from being
changed:
• Network settings
• Certain Basic Settings
• Certain Printer Settings
• Certain Maintenance Settings
• System Administration settings
• Web Config settings
• EpsonNet Config settings
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance. For more information on administration settings, see the online
Administrator's Guide.
1. Press the home button, if necessary.
2. Select the menu icon.
3. Select General Settings > System Administration > Security Settings > Admin Settings .
4. Select Admin Password > Change .
5. Do one of the following:
• If you have set an administrator password before, enter the current password, then enter and
confirm the new password in the fields provided.
25
• If you have not set an administrator password before, enter the default password in the current
password field, then enter a new password and confirm it in the fields provided.
Note: The default password is the product's serial number. Check the label on the back of the printer
to locate the serial number. The default user name is blank.
6. Select OK.
7. Select Lock Setting > On to lock settings.
A prompt appears confirming that you want to enable locked settings. Select Yes to enable the
setting and return to the home screen.
The lock setting icon is displayed on the home screen when the lock setting is enabled.
You must enter the admin password to access any of the locked settings.
Note: You can restore the administrator password to the default password by selecting Restore Default
Settings on the Admin Password screen and entering the administrator password. If you forget your
password, contact Epson for assistance.
Parent topic: Using the Control Panel
Using Power Saving Settings
Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period
of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Parent topic: Printer Part Locations
Changing the Sleep Timer Settings
You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
1. Select the home icon, if necessary.
2. Select the menu icon.
3. Select General Settings > Basic Settings > Sleep Timer.
26
4. Do one of the following:
• Press the + or – button to increase or decrease the number of minutes.
• Press the number to display the on-screen keypad, select the number of minutes (between 1 and
120), and select OK.
Note: The default setting is 15 minutes.
5. Select OK.
When your product enters sleep mode, the control panel's screen goes dark, but the power light
remains on.
Parent topic: Using Power Saving Settings
Changing the Power Off Timer Settings
You can have the product turn off automatically if it is not used for a specified period of time.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
Note: The default setting is Off.
1. Select the home icon, if necessary.
2. Select the menu icon.
3. Select General Settings > Basic Settings > Power Off Timer.
4. Select a time period between 30minutes and 12h (12 hours).
Note: Increasing the time will affect the printer’s energy efficiency. Please consider the environment
before making any changes.
Parent topic: Using Power Saving Settings
Printer Usage Guidelines
Follow the guidelines in these sections as you use your printer, consumables, and print media.
Installation Space
Using Your Printer
Storing Your Printer
27
Parent topic: Printer Part Locations
Installation Space
Make sure that you clear the following amount of working space so that you can eject paper and replace
consumables as necessary for your model.
62.0 in. (1576 mm) or
95.6 in. (2427 mm)*
23.6 in. (600 mm) or
34.6 in. (800 mm)*
0 in. (0 mm) or
22.5 in. (571 mm)*
15.7 in.
(400 mm)
125.6 in. (3190 mm)
3.5 in. (90 mm)
51.9 in. (1318 mm)
5.9 in. (150 mm)
*Use the larger number when printing on B1-size poster board.
Parent topic: Printer Usage Guidelines
Using Your Printer
Follow these guidelines as you use your printer:
• Operate the printer only within the specified operating temperature and humidity range for your
product and your media. For more information, see the documentation supplied with the media.
• Check to make sure you maintain the specified humidity range, especially in dry areas or air
conditioned environments.
• Keep the printer out of direct sunlight.
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• Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air
conditioner. Failure to observe this precaution could result in the printhead nozzles drying out and
clogging.
• Make sure the product work space is kept free of dust or lint that could damage your product or clog
the printhead nozzles.
• Perform maintenance operations according to usage frequency or at the recommended intervals.
Failure to perform regular maintenance could reduce print quality or damage the printhead.
• If an error occurs and the printer is turned off without first resolving the error, the printhead may not be
in the home (or capped) position, which may cause the printhead to dry out. In this case, turn on the
power and wait until the carriage is in the home position.
• When the printer is on, do not disconnect the power cable or cut the power at the circuit breaker. The
printhead may not be in the home (or capped) position. In this case, turn on the power and wait a while
until the printhead is in the home position.
Note: To keep the printhead in the optimum operating condition, ink is used in maintenance operations
such as head cleaning.
Parent topic: Printer Usage Guidelines
Storing Your Printer
Follow these guidelines if you need to store your printer for a long period:
• If the printer is not used for an extended period of time, the printhead nozzles may become clogged.
We recommend that you print once every week to prevent the nozzles from clogging.
• Remove any loaded media before storing the printer to prevent the pressure rollers from causing
creases in the media, which may cause jams or damage to the printhead.
• Make sure that the printhead is in the home (or capped) position before storing the printer. If it is left
away from the home position for a long time, the print quality may decline. Turn the printer on and then
off again to move the printhead to the home position.
• Close all the covers on the printer to prevent dust and debris from getting in. If the printer will not be
used for an extended period of time, protect it with an anti-static cloth or other cover. The printhead
nozzles can become clogged if fine dust gets on the printhead, and you may not be able to print
properly.
• If the printer is turned on after an extended period of time with the power off, run a nozzle check before
you start printing and clean the printhead, if necessary.
Parent topic: Printer Usage Guidelines
29
Media Handling
See these sections to load and handle media on your product.
Roll Paper Handling
Cut Sheet Handling
Using the Paper Basket
Creating Custom Media Settings
Available Epson Papers
Borderless Paper Type Compatibility
Supported Paper Widths for Borderless Printing
Roll Paper Handling
See these sections to load, cut, and remove roll paper in your product.
Loading Roll Paper
Cutting Roll Paper
Removing Roll Paper
Parent topic: Media Handling
Loading Roll Paper
You can load roll paper with a 2- or 3-inch core and a width of up to 64 inches (162.6 cm).
Caution: Roll paper is heavy and should not be carried by one person.
Caution: Do not place your hand in the labeled parts of the support bar. If your hands get caught
between moving parts, it could cause an injury.
30
Note: Loading roll paper with uneven edges can cause paper feeding problems.
Note: Do not load curled paper or use unsupported paper.
1. Make sure the printer is turned on.
2. On the control panel, select the icon.
3. Select Roll Paper.
31
4. Select How To... and then follow the on-screen instructions.
When you are done loading roll paper, the paper setting screen appears.
5. Set the paper settings for the roll paper you loaded.
6. Close the roll paper cover.
7. Close the dust cover.
Parent topic: Roll Paper Handling
Related references
Available Epson Papers
32
Related tasks
Removing Roll Paper
Cutting Roll Paper
The printer's built-in cutter can automatically cut most paper types, or you can cut your prints manually.
You can switch between cutting methods in the printer driver and on the control panel. The setting
selected in the printer driver overrides the control panel setting.
Note: If you are using the optional Auto Take-up Reel, disable the Auto Cut setting in the printer driver
and on the control panel.
Caution: You should not use the built-in cutter with these paper types or you may damage or dull the
built-in cutter:
• Fine art paper
• Canvas
• Vinyl
• Matte poster board
• Adhesive paper
• Banner media
When you print on these paper types, disable the Auto Cut setting and cut off your prints manually.
Note: The cut end of roll paper wider than 44 inches (112 cm) may bend. Raise the additional output
support on the printer to prevent this and improve cutting.
33
Lower the support when it is not in use or if it catches on the paper.
Cutting Roll Paper Manually
Printing Cutting Guidelines
Parent topic: Roll Paper Handling
Related references
Roll Paper Options - Windows
Related tasks
Selecting Roll Paper Settings - Mac
Related topics
Using the Optional Auto Take-up Reel
Cutting Roll Paper Manually
You can disable the Auto Cut option to keep your prints on the roll until you manually cut them.
Note: The built-in cutter may not be able to cut some types of media.
1. Turn off the Auto Cut setting in the printer driver or the control panel, depending on the situation:
• If you want to cut the paper manually, select Off from the printer driver's Roll Paper Option >
Auto Cut setting.
34
Note: The Auto Cut setting in the printer driver takes priority over the setting in the control panel.
The printer driver setting returns to automatic cutting when you close the application.
• If you are using a paper type that cannot be cut with the built-in cutter, turn off the setting in the
control panel. From the roll paper information area, select Cut Settings > Auto Cut > Off.
2. Print your file.
3. Select the icon.
4. Do one of the following:
• If you want to move the paper into a different cutting position, press and hold the or icon
until the cut location reaches the cutting position labeled on the printer, and then select Cut.
• If you don't need to reposition the paper, select Cut to cut the paper with the built-in cutter.
Note: The minimum length of paper you can cut with the built-in cutter is 2.36 in. (60 mm) or 5 in.
(127 mm), depending on the paper type. These minimum lengths cannot be changed. Paper is
automatically fed if the length is shorter than the minimum. Cut any excess paper by hand, as
necessary.
35
Note: If the paper cannot be cut by the built-in cutter, press the icon until your print is clear of the
printer, then cut the print by hand.
The roll rewinds and the paper's leading edge returns to the print wait position.
Parent topic: Cutting Roll Paper
Printing Cutting Guidelines
When you disable the Auto Cut setting, you can print a cutting guideline between print jobs as a guide
for manual cutting.
1. Do one of the following to disable the Auto Cut setting:
• Select the icon > Cut Settings > Auto Cut > Off.
• Select Off from the printer driver's Roll Paper Option > Auto Cut setting.
2. Print your file.
3. Select the icon and do one of the following:
• If you do not need to reposition the cutting guideline, select Cut.
36
• If you need to reposition the cutting guideline, look through the printer while keeping it closed and
use the or icon to align the desired cutting guideline position with the arrow mark on the
printer. Once aligned, select Cut.
Note: You cannot print a cutting guideline inside the bottom margin.
4. Select Print Cutting Guideline.
The cutting guideline is printed and the paper is automatically ejected.
5. Use scissors to cut along the cutting guideline and then select Done.
37
The roll rewinds and the paper's leading edge returns to the print wait position.
Parent topic: Cutting Roll Paper
Related references
General Settings Menu
General Settings Menu
Removing Roll Paper
When you finish printing on roll paper, remove it from the printer to avoid indenting or creasing the paper.
Note: If you enabled Remaining Amount Management, the printer prints a barcode on the leading
edge of the roll when you remove the roll paper. When you reload the paper, the printer reads the
barcode and automatically sets the paper type and the amount remaining.
1. From the printer driver, select Roll Paper Option > Auto Cut > Off setting.
2. From the control panel, select icon > Cut Settings > Auto Cut > On setting.
3. Select the icon and do one of the following:
• If you want to move the paper into a different cutting position, press and hold the or icon
until the cut location reaches the cutting position labeled on the printer, and then select Cut.
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• If you don't need to reposition the paper, select Cut to cut the paper with the built-in cutter.
Note: The minimum length of paper you can cut with the built-in cutter is 2.36 in. (60 mm) or 5 in.
(127 mm), depending on the paper type. These minimum lengths cannot be changed. Paper is
automatically fed if the length is shorter than the minimum. Cut any excess paper by hand, as
necessary.
Note: If the paper cannot be cut by the built-in cutter, press the icon until your print is clear of the
printer, then cut the print by hand.
Note: If printed paper is not cut and remains loaded in the printer, a confirmation message appears.
Select Cut to cut the paper at the default cut position or select Print Cutting Guideline to print a
cutting guideline at the default position. If you want to change the position of the cut or cutting
guideline, select Close to cancel the message and then select the icon to change the position.
4. Confirm that Ready to print appears on the LCD screen and then select Remove.
5. Select How To... on the control panel and follow the on-screen instructions to remove the roll paper.
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The roll rewinds and the paper's leading edge returns to the print wait position.
Parent topic: Roll Paper Handling
Related topics
Using the Optional Auto Take-up Reel
Cut Sheet Handling
You can load a variety of types and sizes of cut sheet paper in your product.
Loading Cut Sheets
Removing Cut Sheets
Loading Poster Board
Removing Poster Board
Parent topic: Media Handling
Loading Cut Sheets
You can print on a variety of paper types and sizes from 8.3 in. (210 mm) to 44 in. (1118 mm) wide, 11
in. (279.4 mm) to 62.2 in. (1580 mm) long, and 3.15 mil. (0.08 mm) to 31.5 mil. (0.8 mm) thick.
Note: Remove and roll up any roll paper before you load cut sheet paper.
Caution: Do not use wavy or curled paper. Only use paper that is stored flat in its original package. If
you load wavy or curled paper, it may cause printhead strikes that lead to repeated printhead cleanings
or permanent damage to the printer.
1. Make sure the printer is turned on.
2. On the control panel, select the icon.
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3. Select Cut Sheet.
4. Select See Description and follow the on-screen instructions to load the cut sheet.
When you are done loading the cut sheet, the paper setting screen appears.
Note: Remove each sheet as it is printed and ejected without letting the sheets stack up.
Parent topic: Cut Sheet Handling
Related references
Available Epson Papers
Paper Specifications
Related tasks
Storing the Paper Basket
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Removing Cut Sheets
When you finish printing on cut sheets, remove them from the printer to avoid indenting or creasing the
papers.
Note: When removing paper that has been loaded but not printed, use the control panel to remove the
paper.
1. Select the menu icon > Paper Setting > Cut Sheet > Remove.
2. Confirm that the Remove message is displayed on the control panel screen.
3. While supporting the cut sheet so that it does not fall, press the OK button.
The paper is ejected to the end.
Note: Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its
long or short edge can lead to excess paper curl, cause damage to the printer, and ruin your prints.
4. Close the dust cover.
Parent topic: Cut Sheet Handling
Loading Poster Board
You can print on a variety of paper types and sizes from 8.3 in. (210 mm) to 44 in. (1118 mm) wide, 11
in. (279.4 mm) to 40.6 in. (1030 mm) long, and 31.5 mil. (0.8 mm) to 59.1 mil. (1.5 mm) thick.
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Note: When printing on a B1 (27.8 × 39.4 inches [707 × 1000 mm]) poster board, make sure you have
enough space in the front and back of the printer.
a 34.6 in. (880 mm)
b 22.5 in. (571 mm)
1. Make sure the printer is turned on.
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2. On the control panel, select the icon.
3. Select Poster Board.
4. Select See Description and follow the on-screen instructions to load the poster board.
When you are done loading the poster board, the paper setting screen appears.
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Parent topic: Cut Sheet Handling
Related references
Available Epson Papers
Paper Specifications
Related tasks
Storing the Paper Basket
Removing Poster Board
When you finish printing on poster board, remove it from the printer to avoid indenting or creasing the
papers.
Note: When removing paper that has been loaded but not printed, use the control panel to remove the
paper.
1. Select the menu icon > Paper Setting > Poster Board > Remove.
2. Confirm that the Remove message is displayed on the control panel screen.
3. While supporting the poster board so that it does not fall, press the OK button.
4. Follow the instructions on the control panel screen to pull the poster board towards you.
5. After removing the poster board, press the OK button.
6. Push the poster board support back into the printer.
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Note: Store poster board media flat in its original packaging. Storing poster board media
unprotected or on its long or short edge can lead to excess paper curl, cause damage to the printer,
and ruin your prints.
Parent topic: Cut Sheet Handling
Using the Paper Basket
The paper basket catches printouts and keeps them from getting dirty or scratched. The paper basket
can only hold one print up to 44.02 inches (1118 mm) wide and 60 inches (1524 mm) long.
Caution: For fine art and other sensitive prints, do not allow media to gather in the paper basket.
When using the paper basket, make sure the support bar is set to position B.
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1. Unhook the plastic connectors on the paper basket from the metal pegs on the support bar.
2. Loosely roll the cloth and insert the loops on the basket into the clamps on the bottom of the printer.
Parent topic: Using the Paper Basket
Related tasks
Moving the Product
Creating Custom Media Settings
You can use the printer control panel or Epson Media Installer to create and store up to 16 custom media
settings for printing on paper types that are not already in your product's control panel and printer driver
by default.
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Note: Once you create and register a custom media setting, the registered setting can only be edited
from the source it was created with. For example, you cannot use the control panel to edit a Custom
Paper Setting that was created using Epson Media Installer.
Creating Custom Paper Settings Using the Control Panel
Using Epson Media Installer
Parent topic: Media Handling
Creating Custom Paper Settings Using the Control Panel
You can create custom paper settings from the printer control panel.
Note: If you are using non-Epson paper or media, consult the paper manufacturer for suggested
reference papers and print settings for use with the paper or media.
1. Load the type of paper that you want to configure in the printer.
2. Select the menu icon > General Settings > Printer Settings > Custom Paper Setting.
3. Select an open custom paper setting from the list.
Note: To modify an existing custom paper setting, select it from the list. You cannot change a
custom paper setting that was registered using Epson Media Installer.
4. Enter the name for the custom paper setting.
5. Select Change Reference Paper.
A confirmation message appears.
6. Select Yes and do one of the following:
• Select the reference paper recommended by the paper manufacturer.
• If no reference paper is available, follow these suggestions to select a paper preset that is similar
to the paper that you loaded:
• Photo paper: Baryta
• Fine art paper: UltraSmooth Fine Art
• Canvas: Canvas Satin or Canvas Matte
• Plain paper: Plain Paper
• Glossy paper: Photo Paper
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• Thick, non-glossy paper: Matte Paper
• Thin, soft, non-glossy paper: Plain Paper
• Canvas-like paper: Canvas
• Cotton paper with a rough surface: UltraSmooth Fine Art
• Special media such as film, cloth, poster board, or tracing paper: Others
7. Select Advanced Paper Settings and enter a value for the following settings:
• Paper Thickness (check the Specification Sheet for the paper, if available)
• Roll Core Diameter (roll paper only)
• Paper Feed Offset (leave at 0 unless you see horizontal banding)
Note: The Paper Feed Offset setting allows you to adjust the difference between the data size
and the print size. For example, if you are printing at a data size of 3.9 inches (100 mm) and a print
size of 4 inches (101 mm), the offset is 1.0%. Therefore, you would enter a value of -1.0%. If you
change even one item set in the Paper menu, you need to perform Paper Feed Offset again.
8. Select any additional settings in the Advanced Paper Settings menu, as necessary.
After you create a new custom paper setting, it will appear in the list of available paper types. You should
perform a manual feed adjustment before printing on the custom media.
Selecting Custom Paper Configurations
Parent topic: Creating Custom Media Settings
Related references
General Settings Menu
Selecting Custom Paper Configurations
Once you have created a custom paper configuration, you can select the configuration whenever you
print on the associated media.
Note: When printing from the printer driver on a stored Custom Paper Setting, make sure the Media
Type in the printer driver matches the paper type selected for the Custom Paper Setting you are using.
1. Press the home icon, if necessary.
2. Select menu > Paper Setting.
3. Select the paper type you are printing on.
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A list of recently selected paper types is displayed.
4. Select Change Paper Type > More Paper Types > Custom Paper.
5. Select the custom paper configuration you want to use.
6. Press the left arrow button to exit the menu.
Parent topic: Creating Custom Paper Settings Using the Control Panel
Related references
General Settings Menu
Using Epson Media Installer
Epson Media Installer allows you to add Epson and non-Epson media settings for paper types not
already in your product's control panel and printer driver. Epson Media Installer downloads selected
paper type settings from an online server and then registers those settings to your printer and printer
driver.
You can use Epson Media Installer to download settings for a paper type or use the settings as a starting
point for a similar paper and then edit them, as needed.
Note:
• To download and install media settings on the printer, you must be connected to the Internet and to
the printer.
• On Mac, Epson Media Installer requires OS X 10.9.x or later to be installed.
• If you have an Internet connection, it is a good idea to check for updates to your product software on
Epson's support website or using Epson Software Updater.
Epson Media Installer Screens
Downloading Epson Media Settings
Creating Custom Media Settings Using Epson Media Installer
Edit Media Settings Options
Sharing Custom Media Settings with Other Computers
Parent topic: Creating Custom Media Settings
Related tasks
Checking for Software Updates
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Epson Media Installer Screens
Media Management
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1 Main functions
(Copy Media): Makes a copy of the selected media settings and saves it in the printer or the
printer driver
(Edit): Opens the selected media settings for editing (the selected paper information must be
marked as Editable)
(Remove): Deletes the selected media settings from the printer or the printer driver (the
selected paper settings must be marked as Removable)
(Import): Imports a media settings file that was exported from computer connected to the same
printer (you can only import one file at a time)
(Export): Exports selected media settings to a file for sharing with other computers connected
to the same printer (you can only export one file at a time)
2 Displays the printer that is currently selected
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3 Displays the media list for the currently selected printer
• Media Category: Displays the media settings that are registered with the printer and printer
driver in the same order as they are in the printer's control panel
• Media Name: Shows the name of the media setting (media settings that have been copied have
"(Copy)" at the end of the name)
• Notifications: Click the icon in the column to view additional information for the selected
media settings
• Status: Shows the status of the available media settings
• Ready: Media settings have been downloaded to Epson Media Installer and saved to the
printer and printer driver
• Downloadable (Missing EMX): Custom media type (EMY) needs to be imported
• Import required (Missing Custom Media): Media settings have not been saved to the
printer or printer driver
Note: You can still print on Epson media if the status is Downloadable (Missing EMX) or
Import required (Missing Custom Media).
• Editable: The selected media settings can be edited
• Removable: The selected media settings can be deleted
4 Refreshes the media list
Click this if the media settings you previously added are not displayed in the printer driver
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Media Download
1 Search conditions
• Printer: Specify the connected printer for which you want to display available media settings
• Region: Specify the region
• Media Vendor: Specify the media vendor or brand
• Media Category: Specify the type of media
• Search: Click here to search the available media settings based on the conditions you selected
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2 Displays the media settings that are available for the printer based on the search conditions
• Notifications: Click the icon in the column to view additional information for the selected
media settings
• Status: Shows the status of the available media settings
• Ready: Media settings have been downloaded to Epson Media Installer and saved to the
printer and printer driver
• Update Available: Media settings on the server have been updated; download the selected
media settings again to update them on your printer and printer driver
• Downloadable: Media settings have not been downloaded and saved to the printer and
printer driver
3 Downloads the selected media settings from the server and saves them to the printer or the
printer driver
Parent topic: Using Epson Media Installer
Downloading Epson Media Settings
You can download new or updated Epson media settings from the Media Download tab of the Epson
Media Installer utility.
Note:
• To download and install media settings on the printer, you must be connected to the Internet and to
the printer.
• On Mac, Epson Media Installer requires OS X 10.9.x or later to be installed.
1. Open the Epson Media Installer software.
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, click
on your product, and then select Printer Settings.
Select the Utility tab and click Epson Media Installer.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click , then
select Printer Settings.
Select the Utility tab and click Epson Media Installer.
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• Mac: Open the Applications > Epson Software > Epson Utilities folder and double-click Epson
Media Installer.
2. Click Media Download.
You see a screen like this:
3. Click the name of the media settings you want to download and click Download and Register.
The new settings are available in your printer driver and registered as a Custom Paper Setting on
the printer control panel.
You see the imported icon next to custom paper settings that were registered using Epson Media
Installer. Repeat these steps for any other computer that is connected to the printer that you want to add
the same media settings to.
Parent topic: Using Epson Media Installer
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Creating Custom Media Settings Using Epson Media Installer
You can use Epson Media Installer to create custom paper settings by copying an existing paper setting,
renaming it, and assigning an ICC profile. After that, the custom paper setting can be selected from the
printer control panel or the printer driver.
Note:
• You will need an ICC profile to assign to the custom paper setting.
• To download and install media settings on the printer, you must be connected to the Internet and to
the printer.
• On Mac, Epson Media Installer requires OS X 10.9.x or later to be installed.
1. Open the Epson Media Installer software.
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, and
click on your product. Select Printer Settings, select the Utility tab, and click Epson Media
Installer.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click , select
Properties or Printing preferences, and click on the Utility tab. Click Epson Media Installer.
• Mac: Open the Applications > Epson Software > Epson Media Installer folder and double-click
Epson Media Installer.app.
2. Click Media Management, if necessary.
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You see a screen like this:
Note: Custom paper settings created from the printer control panel are not displayed.
3. Select the paper type you want to use as a base for the new paper setting and click (copy
media).
Note: You can only copy paper types with a Ready status.
A confirmation message appears.
4. Select OK.
A copy of the paper setting is created.
5. Select the new paper setting and click (edit).
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The Edit Media Settings screen is displayed.
6. Enter a new name and click Browse to load the ICC profile file you want to use for the paper setting.
7. Edit any other settings, as desired.
8. Click OK and confirm that you want to add the new paper setting to the driver and printer.
Note: The new paper type will be assigned as the next open custom paper setting on the printer.
The new Media Type setting is available in your printer driver and registered as a Custom Paper
Setting on the printer control panel. You see the imported icon next to custom paper settings that
were registered using Epson Media Installer.
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Note: If the printer driver is uninstalled, paper types previously added using Epson Media Installer may
not appear when the driver is reinstalled. To re-register the paper information, open Epson Media
Installer, and click Media Management > Refresh.
Parent topic: Using Epson Media Installer
Edit Media Settings Options
You can select the following options on the Edit Media Settings screen.
Setting Description
Media Setting Name Change the media name.
Media Category Set the media type.
Paper Thickness Set the thickness of the paper.
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Setting Description
Platen Gap Set the distance between the printhead and the
paper; choose a wider setting if prints are
frequently scratched or smudged.
Top/Bottom Margins Select the margin for the leading/trailing edges of
the printed image. Depending on the paper type
and printing environment, colors may be uneven
near the leading edge if the margin is small.
Margin Between Pages Select to set the margins between pages when
printing multiple pages without using auto cut for
roll paper.
Paper Suction Select to adjust the printer's suction setting;
choose lower values for thinner papers.
Back Tension Adjust the roll tension setting if paper gets wrinkled
during printing.
Drying Time per Pass Set the amount of time the printer pauses to allow
drying after each pass.
Drying Time per Page Set the amount of time the printer pauses to allow
drying after each printed page.
Paper Size Check Select On to automatically detect the paper width
when paper is loaded.
Select Off when the paper roll is empty. This
allows you to set the paper width before feeding
the paper.
Auto Cut Select Follow Paper Source Settings to follow
the cut settings in General Settings > Printer
Settings > Paper Source Settings > Roll Paper
Setup > Cut Settings > Auto Cut in the menu
on the printer control panel.
Select Never Cut to cut paper manually.
Skew Reduction Turn this off if the front edge of thin paper or softer
paper folds.
Roll Core Diameter Select the paper core size for the loaded roll
paper.
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Setting Description
Lateral Feed Adjustment Adjust this setting when Automatic Adjustment
cannot be performed or when banding appears.
Paper Eject Roller Select to control the paper ejection roller.
Select Auto to use the roller automatically
depending on the type of Epson paper.
Select a Use option to always use the roller to
eject paper.
Select Do Not Use when you are concerned about
damaging the print surface.
Paper Feed Adjust Select the amount of offset necessary to reduce
banding on uneven color in printouts.
ICC Profile Set an ICC profile for the media type.
Select an RGB Profile when printing using the
printer driver or select an RGB Profile or CMYK
Profile when printing using a software RIP.
Parent topic: Using Epson Media Installer
Sharing Custom Media Settings with Other Computers
You can export custom media settings created in Epson Media Installer and then import them to other
computers connected to the same printer.
Note: To import custom media settings to a computer, it must be connected to the same printer as the
one that was used to create the custom settings.
1. Open the Epson Media Installer software.
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, click
on your product, and then select Printer Settings.
Select the Utility tab and click Epson Media Installer.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click , then
select Printer Settings.
63
Select the Utility tab and click Epson Media Installer.
• Mac: Open the Applications > Epson Software > Epson Utilities folder and double-click Epson
Media Installer.
2. Create a custom media setting in Epson Media Installer. See the link below.
3. On the Media Management tab, select the custom media setting you created and then click
(export).
A confirmation message appears.
4. Click Next.
A message appears.
5. Read the on-screen text and click OK to continue.
6. Select the location where you want to save the custom media setting file.
7. Enter a name for the file and then click Save.
The custom media setting file is saved.
8. Transfer the file to the other computers you wish to import the settings to, if necessary.
9. Open the Epson Media Installer software on the computer you want to add the custom media setting
to.
Note: The computer must be connected to the same printer.
10. Select the Media Management tab, if necessary.
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11. Click (import) and then navigate to the location of the custom media setting file.
Note: If you don't see the file, make sure the EMY (.emy) file type is selected from the drop-down
menu.
12. Select the file and then click Open.
The custom media setting is loaded and listed on the Media Management tab.
Repeat steps 8-12 for any remaining computers.
Parent topic: Using Epson Media Installer
Related tasks
Creating Custom Media Settings Using Epson Media Installer
Checking for Software Updates
Available Epson Papers
The following Epson special media is recommended for high-quality printing results. Epson media is
available in a variety of finishes and paper sizes, in both sheets and rolls.
Note: Some paper/media listed in the printer driver may not be available. Paper/media availability varies
by country and region.
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U.S. and Canada: You can purchase genuine Epson ink, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or
proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy
button. Or call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Latin America: You can purchase genuine Epson ink, paper, and accessories from an Epson
authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales
office.
Note: For the most updated list of and details about supported Epson paper/media, visit
epson.com/promedia (U.S.) or epson.ca/promedia (Canada). In Latin America, visit latin.epson.com or
call your nearest Epson sales office.
Sample Packs
Epson Legacy Paper Sample Pack
Epson Signature Worthy Sample Pack
Photo Media
Epson Premium Luster Photo Paper (260)
Epson Premium Glossy Photo Paper (250)
Epson Premium Semigloss Photo Paper (170)
Epson Premium Semimatte Photo Paper (260)
Epson Premium Glossy Photo Paper (170)
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Luster
Epson Legacy Baryta
1
Photo Paper (Low Duty)
1
Epson Exhibition Fiber Paper
Epson Legacy Baryta II
Epson Legacy Platine
Epson Metallic Photo Paper Glossy
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Photo Media
Epson Metallic Photo Paper Luster
Poster Paper Production (175)
Poster Paper Production (210)
Proofing Paper
Epson Proofing Paper White Semimatte
Epson Proofing Paper Commercial
Epson Standard Proofing Paper Premium (250) L*a*b* 96.0, 1.5, -10.0
Epson Standard Proofing Paper Premium (200) L*a*b* 96.0, 1.5, -10.0
Epson Standard Proofing Paper (240) L*a*b* 95.0, 0.0, -2.0 (GRACoL Grade 1 Certified)
Epson Standard Proofing Paper (205) L*a*b* 95.0, 0.0, -2.0
Epson Standard Proofing Paper SWOP3 L*a*b* 93.0, 0.0, 0.0
Epson Standard Proofing Paper Adhesive L*a*b* 96.0, 0.0, -2.0
Epson Standard Proofing Paper Production L*a*b* 96.0, 0.0, 0.0
Fine Art Paper
Epson Velvet Fine Art Paper
Epson Watercolor Paper Radiant White
Epson UltraSmooth Fine Art Paper
Washi
1
Epson Cold Press Bright
Epson Cold Press Natural
Epson Hot Press Bright
Epson Hot Press Natural
Epson Legacy Etching
Epson Legacy Fibre
Epson Legacy Textured
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Matte Paper
Epson Doubleweight Matte Paper
Epson Singleweight Matte Paper
Epson Presentation Paper Matte
Epson Enhanced Matte Paper
Epson Archival Matte Paper
1
Canvas
Canvas Satin (See Epson Exhibition Canvas Satin)
Canvas Matte (See Epson Exhibition Canvas Matte)
Epson Exhibition Canvas Gloss
Epson Exhibition Canvas Matte
Epson Exhibition Canvas Satin
Others
Enhanced Adhesive Synthetic Paper
Enhanced Low Adhesive Synthetic Paper
1
Synthetic Paper
1
Heavy Weight Polyester Banner
1
Epson DisplayTrans II Backlight Media
Epson Screen Positive Film
Epson CrystalClear Film
Rigid Poster Board
1
Not available in this region.
Parent topic: Media Handling
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible paper widths:
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Examples of Borderless Paper Types
• Epson Singleweight Matte Paper
• Epson Doubleweight Matte Paper
• Epson Premium Glossy Photo Paper (250)
• Epson Premium Semigloss Photo Paper (170)
• Epson Premium Glossy Photo Paper (170)
• Epson Premium Semimatte Photo Paper (250)
• Epson Premium Luster Photo Paper (260)
Borderless Paper Widths
• 10 inches (254 mm)
• 11.8 inches (300 mm)
• 13 inches (330 mm)
• 16 inches (406 mm)
• 17 inches (432 mm)
• 20 inches (508 mm)
• 23 inches (594 mm)
• 24 inches (610 mm)
• 33 inches (841 mm)
• 36 inches (914 mm)
• 44 inches (1118 mm)
• 50 inches (1270 mm)
• 54 inches (1372 mm)
• 60 inches (1524 mm)
• 64 inches (1626 mm)
Parent topic: Media Handling
Related references
Printable Area Specifications
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Supported Paper Widths for Borderless Printing
The following paper widths support borderless printing.
Note: Depending on the media type, the print quality may decline or you may not be able to select
borderless printing.
Paper Width Roll paper (254 mm - 1626 mm) Cut sheet (201 mm - 1118 mm)
64 inches (1626 mm) Supported –
60 inches (1524 mm) Supported –
54 inches (1372 mm) Supported –
50 inches (1270 mm) Supported –
44 inches (1118 mm) Supported Supported
36 inches (914 mm) Supported Supported
ISO A0 (841 mm) Supported Supported
24 inches (610 mm) Supported Supported
ISO A1/A2 (594 mm) Supported Supported
20 inches (508 mm) Supported Supported
US C/17 inches (432 mm) Supported Supported
16 inches (406 mm) Supported Supported
Super A3 (330 mm) Supported Supported
11.8 inches (300 mm) Supported Supported
10 inches (254 mm) Supported Supported
Parent topic: Media Handling
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Using the Optional Auto Take-up Reel
See these sections to use the optional auto take-up reel with your product.
About the Auto Take-up Reel
Using the Auto Take-up Reel Control Panel
Connecting the Auto Take-up Reel
Attaching the Roll Core to the Auto Take-up Reel
Take Up with the Printable Side Out
Take Up with the Printable Side In
Assembling and Using the Tensioner
Removing Media from the Optional Auto Take-up Reel
Storing the Sensor
About the Auto Take-up Reel
The auto take-up reel automatically rolls up printed media as you print between the widths of 16 in. (406
mm) to 64 in. (1626 mm).
You can use the auto take-up reel for media with the printable side in or printable side out.
Note: For information on installing, see the documentation supplied with the auto take-up reel unit.
It is best to do the following when using the auto take-up reel:
• Make sure that the end of the roll is cut straight across.
• Use the side of the take-up roll core holder that is the same width as your media core so the core does
not bend or take up media incorrectly.
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Caution: Be careful that your hands, hair, or other objects do not get caught in the moving parts of the
auto take-up reel unit.
Caution: Do not place your hand in the labeled parts of the support bar.
Parent topic: Using the Optional Auto Take-up Reel
Using the Auto Take-up Reel Control Panel
1 Power lamp
Displays the status of the auto take-up reel.
On: The auto take-up reel is ready for use.
Flickering: The auto take-up reel is in use.
Blinking: The auto take-up reel is in power-saving mode.
Intermittent blinking: An error has occurred.
Off: The power is off.
2 Auto switch
Selects the auto take-up direction.
Backward: The roll is taken up with the printable side in.
Forward: The roll is taken up with the printable side out.
Off: The auto take-up reel does not take up paper.
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3 Manual switch
Selects the manual take-up direction.
The selected option takes effect when the Auto switch is in the Off position.
Backward: The roll is taken up with the printable side in. The speed will increase after the button
is held for more than three seconds.
Forward: The roll is taken up with the printable side out. The speed will increase after the button
is held for more than three seconds.
Parent topic: Using the Optional Auto Take-up Reel
Connecting the Auto Take-up Reel
You need to connect the included USB cable and power cord before you can use the auto take-up reel.
1. Connect the included USB cable to the OPTION port on the side of the printer.
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2. Connect the other end of the USB cable to the port on the back of the auto take-up reel.
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3. Coil the excess cable and secure it using the cable clamp on the bottom of the printer stand.
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4. Connect the power cord to the AC inlet on the back of the auto take-up reel.
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5. Route the power cord through the cable clamp on the side of the printer stand.
6. Plug the auto take-up reel power cord into an electrical outlet.
Parent topic: Using the Optional Auto Take-up Reel
Attaching the Roll Core to the Auto Take-up Reel
You need to attach the roll core to the auto take-up reel before you can load paper onto the take-up reel.
Note: Make sure the paper is the same width as the roll core. If the paper and roll core are different
widths, the paper may not wind correctly.
Note: The roll core cannot be used if it is deformed or the surface is damaged.
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1. Set the Auto switch on the take-up reel to the Off position.
2. Turn on the printer.
3. Load roll media in the printer.
4. Move the support bar to the storage position.
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5. Make sure the inner take-up reel sensor is lowered and the caster is positioned parallel to the printer
stand.
Note: The take-up reel sensor may cause a take-up error if it is tilted too far, such as touching the
floor. Make sure it is straightened horizontally.
6. Install the roll core holder with the side that matches the size of the paper core facing out.
1 2 inches (51 mm)
2 3 inches (76 mm)
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7. Attach the roll core holder to the paper stop and push it in until it clicks into place.
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8. Unlock the paper stop and slide it to the left.
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9. Insert the right roll core holder into the roll core until the raised edges on the roll core holder touch
the roll core.
10. Attach the roll core to the auto take-up reel and push it in until it clicks into place.
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11. Slide the paper stop to the right and insert the roll core holder into the left end of the roll core.
Note: Make sure the raised edges on the roll core holder touch the roll core.
12. Lock the paper stop in place.
Make sure the roll core does not wobble and is secured in place.
Parent topic: Using the Optional Auto Take-up Reel
Take Up with the Printable Side Out
After you attach the roll core on the optional auto take-up reel, follow these steps to take up media with
the printable side out.
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Note: Make sure Auto Cut is set to Off when you use the auto take-up reel.
Note: Do not remove the paper wrapped around the roll core. Pulling too hard on the paper may damage
the auto take-up reel.
1. Select the menu icon > Paper Setting > Prepare for Take-up.
Paper automatically feeds until the edge of the roll media reaches the roll core.
2. Wind the edge of the media around the front of the roll core.
3. Tape the edge of the media to the center of the core, then tape the edge to the left and right ends.
4. Select the menu icon > Paper Setting > Roll Paper > Feed/Cut Paper > Forward to wind the
paper three times around the roll core.
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5. Press and hold the Manual switch on the take-up reel to the Forward position until the media wraps
around the core at least two times. Then release the switch.
After wrapping the paper around the roll core, make sure that there is some slack between the paper
and the roll core. If there is not enough slack, select the menu icon > Paper Setting > Roll
Paper > Feed/Cut Paper > Forward to provide more slack.
Note: The media will not take up correctly if it is looser on one side than the other.
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6. Move the support bar forward to position A.
7. Assemble the tensioner according to the width of the paper being taken up.
8. Insert the tensioner into the slack part of the roll paper.
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9. Set the Auto switch on the take-up reel to the Forward position.
You are now ready to print with the auto take-up reel.
Parent topic: Using the Optional Auto Take-up Reel
Related references
General Settings Menu
Take Up with the Printable Side In
After you attach the roll core on the optional auto take-up reel, follow these steps to take up media with
the printable side in.
Note: Make sure Auto Cut is set to Off when you use the auto take-up reel.
Note: Do not remove the paper wrapped around the roll core. Pulling too hard on the paper may damage
the auto take-up reel.
1. Select the menu icon > Paper Setting > Prepare for Take-up.
Paper automatically feeds until the edge of the roll media reaches the roll core.
2. Wind the edge of the media around the back of the roll core.
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3. Tape the edge of the media to the center of the core, then tape the edge to the left and right ends.
4. Select the menu icon > Paper Setting > Roll Paper > Feed/Cut Paper > Forward to wind the
paper three times around the roll core.
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5. Press and hold the Manual switch on the take-up reel to the Backward position and hold it there
until the media wraps around the core at least two times. Then release the switch.
After wrapping the paper around the roll core, make sure that there is some slack between the paper
and the roll core. If there is not enough slack, select the menu icon > Paper Setting > Roll
Paper > Feed/Cut Paper > Forward to provide more slack.
Note: The media will not take up correctly if it is looser on one side than the other.
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6. Move the support bar forward to position A.
7. Assemble the tensioner according to the width of the paper being taken up.
8. Insert the tensioner into the slack part of the roll paper.
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9. Set the Auto switch on the take-up reel to the Backward position.
You are now ready to print with the auto take-up reel.
Parent topic: Using the Optional Auto Take-up Reel
Related references
General Settings Menu
Assembling and Using the Tensioner
The tensioner keeps the roll media from becoming too slack. Use the tensioner only when printing on
these media types: Epson Singleweight Matte Paper, Epson Premium Glossy Photo Paper (170), Epson
Premium Semigloss Photo Paper (170), and other thin media wider that 16 inches (406.4 mm). You
need to adjust the width of the tensioner to match the roll paper you are using before inserting it.
1. Attach the right flange to the right end of the large tension pipe.
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2. If the roll paper you are using is wider than 24 inches (610 mm), attach small tension pipes to the left
end of the large tension pipe as necessary.
Note: Each small tension pipe adds 10 inches (254 mm) of width to the tensioner. Add up to 4 small
tension pipes to the large tension pipe, as necessary.
3. Attach the left flange to the left end of the tension pipe.
Note: Make sure the flange is set wider than the width of the roll media.
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4. Do one of the following:
• If you attached media to the roll core with the printable side out, insert the tensioner as shown
here.
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• If you attached media to the roll core with printable side in, insert the tensioner as shown here.
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5. Align the tensioner with the right edge of the paper as shown.
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6. Adjust the flange on the left side of the tensioner so that there is a gap of about 0.2 inch (5 mm)
between the flange and the roll paper.
Parent topic: Using the Optional Auto Take-up Reel
Removing Media from the Optional Auto Take-up Reel
After printing on media loaded on the optional auto take-up reel, follow these steps to remove it.
Note: Two people are required to remove media from the auto take-up reel.
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1. Set the Auto switch on the take-up reel to the Off position.
2. Move the support bar to the storage position.
3. Remove the tensioner.
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4. Do one of the following:
• If the Take-up After Cut setting is set to On, the paper winds up automatically after cutting.
Support the media with your hands to keep it off of the floor while it is automatically rolled onto the
take-up reel.
• If the Take-up After Cut setting is set to Off, the paper winds up automatically after cutting. Move
the Auto switch on the take-up reel to the Off position. Cut the media manually. Hold the Manual
switch on the take-up reel in the Forward or Backward position depending on whether the
printable side of the media faces outwards or inwards.
5. Tape the end of the roll to itself to prevent it from unwinding.
6. Unlock the paper stop and slide the paper holder to the left.
Note: Support the reel with one hand to keep it from falling.
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1. Unscrew and remove the sensor from the front, and hook it onto the unit above.
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Using the Optional Solid State Drive (SSD) Unit
The SSD unit allows you to store and retrieve data quickly and reliably.
You can create multiple storage spaces in Storage to organize your documents so that you can easily
locate the data when needed.
SSD Unit Storage Options
Using the SSD Unit from Your Computer
Creating a Storage Space
Saving Data to Storage
Printing Stored Data
Managing Storage Spaces and Documents
SSD Unit Storage Options
You can save documents and scanned data to the Storage space on the SSD unit. You can also create
additional Storage spaces and set up passwords and access restrictions for shared folders.
Type Description
Shared Storage (Fixed) Common storage space for all users.
Anyone can store and use documents in the fixed
Storage space, however, only administrators can
change the Folder Name, set a password, or
delete the storage space.
Shared Storage Create multiple storage spaces to organize your
documents.
You can set a password for the space to limit
storage and retrieval of documents to a select
number of users. You can also set a password for
each document to restrict access to it.
Personal Folder When user authentication is enabled, only logged-
in users can store and retrieve documents.
Users can only have one Personal Folder, and it is
not displayed when other users log in.
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Caution: The following situations may cause loss or corruption of data in Storage. Epson is not
responsible for any data loss, data corruption, or problems due to any cause, including those listed
below and within the warranty period. Epson is also not responsible for the recovery of lost or corrupted
data.
• The disk is used incorrectly
• The disk is affected by static electricity or electrical noise
• The disk is damaged by a natural disaster
• After a malfunction or repair
Note: To remove the optional SSD unit, select General Settings > System Administration > Disable
the Optional storage unit.
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Using the SSD Unit from Your Computer
In order to use the SSD unit from your computer, you need to select settings in the printer driver in
advance.
Do one of the following:
Windows:
1. In the Windows control panel, select Printers & Scanners, select your product, and open the Printer
Properties screen.
2. Click on the Optional Settings tab.
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3. Select Acquire from Printer and click on Get.
If Installed is displayed under Option Storage in the Current Printer Information section, you can use
the SSD unit.
Mac:
1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print & Fax,
Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
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2. Click on Storage Settings.
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3. Select your settings on the Storage Settings screen and click Apply.
You can now use the SSD unit.
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Creating a Storage Space
A shared Storage space can be created by an administrator or a user. However, users can only create
Storage spaces if General Settings > Storage Settings > Shared Folder Access Control > Access is
set to Allowed and Operation Authority is set to User.
Only administrators can create a Personal Folder.
1. Select the Storage icon on the product's control panel.
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2. Select the following settings on the Storage Settings screen:
• Folder Number: Enter a storage number. If no number is entered, one will be assigned
automatically.
• Folder Name (Required): Enter a folder name using up to 30 alphanumeric characters.
• Folder Password: Set a password to restrict the use of the Storage space. Once a password is
set, you will be required to enter a password to save or view documents in Storage, and perform
Storage operations.
• Automatic File Deletion Settings: Set whether or not to automatically delete saved documents.
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Saving Data to Storage
When printing a document from your computer, you can select where you want to store it. You can also
save the print data to Storage without printing the document.
Saving Data to Storage - Windows
Saving Data to Storage - Mac
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Saving Data to Storage - Windows
You can print a document from your computer and save it to a specified Storage space on the SSD unit.
You can also save the print data directly to Storage without printing the document.
1. In the Windows control panel, select Printers & Scanners, select your product, and open the
Printer Properties screen.
2. Select the Advanced tab.
3. Select Job Type > Save to Storage and Print.
Note: To save the print data to Storage without printing the document, select Job Type > Save to
Storage.
4. Click Settings.
5. If the folder name you want to save to is not displayed in the Folder Name field on the Storage
Settings screen, click Storage Settings, add the folder name in Folder List (Printer), and click OK.
Note: If the folder name you want to save to is not displayed in Folder List (Printer), click Update
Folder List and wait for the update to complete.
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6. On the Storage Settings screen, select the folder name you want to save to from the Folder Name
list.
Note: If you do not know the password, contact your administrator.
7. Make other settings as necessary, then click OK.
8. If you want to change the resolution of the print data when saving to Storage, click the Printer
Settings tab and select Print Quality > Advanced Settings, select the print quality on the Quality
Options screen, and click OK.
9. Select other settings as necessary, then click OK.
10. Click Print.
Parent topic: Saving Data to Storage
Saving Data to Storage - Mac
You can print a document from your computer and save it to a specified Storage space on the SSD unit.
You can also save the print data directly to Storage without printing the document.
1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print &
Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
Select Utility and select Open Printer Utility.
2. On the Epson Printer Utility screen, click Storage Settings .
3. Set the save location, then click OK.
4. On the Print Settings screen, select Save to Storage and Print as the printing method.
Note: To save the print data to Storage without printing the document, select File Storing as the
printing method.
5. Select other settings as necessary, then click Print.
Parent topic: Saving Data to Storage
Printing Stored Data
You can print the data stored on the SSD unit.
1. Select the Storage icon on the product's control panel.
2. Select the file you want to print.
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3. Set the number of copies you want to print.
4. Make other print settings as necessary.
5. Press the start button.
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Managing Storage Spaces and Documents
Follow the instructions in these sections to manage your storage spaces and documents on the SSD
unit.
Searching for Storage Spaces and Documents
Deleting a Document from Storage
Changing the Storage Period
Deleting a Storage Space
Restricting Operations for Shared Storage Spaces
Parent topic: Using the Optional Solid State Drive (SSD) Unit
Searching for Storage Spaces and Documents
You can use the following keywords to search for Storage spaces and documents.
• Search for Storage spaces using the Storage Number or Folder Name.
• Search for documents using the Document Name or User Name.
1. Select the Storage icon on the product's control panel.
2. Enter a keyword in the search box on the Storage list or Document list screen.
Parent topic: Managing Storage Spaces and Documents
Deleting a Document from Storage
You can delete any documents that you no longer need to free up space on your drive and improve
performance.
1. Select the Storage icon on the product's control panel.
2. Select the Storage space containing the document you want to delete and select Open.
3. Select the document you want to delete and select Delete.
Note: You can also select multiple documents and delete them all at once.
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Parent topic: Managing Storage Spaces and Documents
Changing the Storage Period
Documents in Storage are not automatically deleted by default. Administrators and users can change the
storage period or set it to indefinite. However, users can only change this setting when General Settings
> Storage Settings > Shared Folder Access Control > Access is set to Allowed and Automatic
Delete Setting Authority is set to User.
1. Select the menu icon on the product's control panel.
2. Select General Settings > Storage Settings > Shared Folder File Management.
3. Change the storage period setting.
Parent topic: Managing Storage Spaces and Documents
Deleting a Storage Space
Administrators and users can delete a shared Storage space. However, users can only delete Storage
spaces when General Settings > Storage Settings > Shared Folder Access Control > Access is set
to Allowed and Automatic Delete Setting Authority is set to User.
1. Select the Storage icon on the product's control panel.
2. Select the Storage space you want to delete, and then select Delete.
• If a password has been set for the Storage space, users will need to enter the password.
Administrators can delete without entering the password.
• Users cannot delete a Storage space that contains a document with a password. Administrators
can still delete the Storage space.
• When you delete a Storage space, all of the documents in that Storage space are also deleted.
Parent topic: Managing Storage Spaces and Documents
Restricting Operations for Shared Storage Spaces
You can set whether to allow only administrators or other users to access shared Storage spaces.
1. Select the menu icon on the product's control panel.
2. Select General Settings > Storage Settings > Shared Folder Access Control > Operation
Authority.
3. Select User or Administrator Only.
Parent topic: Managing Storage Spaces and Documents
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Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described in the Setup Guide booklet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions. You can also check for updates using Epson Software Updater in the Epson
software folder on your computer.
Printing with Windows
Printing on a Mac
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the
software described in this section. You also cannot download and install any Epson product software
from the Epson website for use with Windows 10 S; you must obtain software only from the Windows
Store.
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Additional Settings - Windows
Saving, Sharing, and Customizing the Printer Settings
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing the Language of the Printer Software Screens
Changing Automatic Update Options
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the photo or document you want to print.
1. Open a photo or document for printing.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties
to view your print settings.
You see the Printer Settings tab of your printer settings window:
4. Select the Document Size setting.
5. Select the Reduce/Enlarge setting to print at the original size or enlarge the document.
Note: Click on Help for more information.
6. If you want to print a photo without borders, select Borderless.
Adjust the expansion and the Amount of Enlargement settings as necessary.
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Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
Note: On cut sheet media, you can print without borders on the left and right edges only.
7. Select the Source, Roll Paper Width/Paper Size, and Media Category.
Note: If Media Category is set to Use Printer Settings, the Paper Type set on the printer is
automatically acquired and displayed as the Media Type on the printer driver.
8. Select the Media Type setting that matches the paper you loaded.
Note:
• Click Acquire Info to refresh the settings if you loaded or changed paper after opening the print
window.
• When printing from the printer driver on a stored Custom Paper Setting, make sure the Media
Type in the printer driver matches the paper type selected for the Custom Paper Setting you are
using.
9. If you are using non-Epson paper or media and you need to fine-tune its performance, select the
Media Type setting that is closest to the paper you loaded, click the Paper Config button, and
adjust the paper configuration options as necessary.
10. Select the Select Target and adjust the Print Mode, Mode, and Level as necessary.
11. Check the contents of your settings, and then click OK.
Paper Configuration Options - Windows
Advanced B&W Photo Options - Windows
Print Quality Options - Windows
Color Management Options - Windows
Advanced Color Controls - Windows
Paper Source Options - Windows
Roll Paper Options - Windows
Using Layout Manager - Windows
Parent topic: Printing with Windows
Related references
Borderless Paper Type Compatibility
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Related tasks
Printing Your Document or Photo - Windows
Paper Configuration Options - Windows
If you are using non-Epson media and need to fine-tune its print quality, click Paper Config... from the
Main tab, then adjust the Color Density setting, as necessary.
Note: The Color Density setting is only available in the printer driver. It is not accessible from the
printer's control panel or Epson Media Installer.
Color Density
Adjusts the ink saturation level.
Parent topic: Selecting Basic Print Settings - Windows
Advanced B&W Photo Options - Windows
You can also use Black Enhanced Overcoat to print darker tones of black.
Color Toning
Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal
scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that
the presets affect the target in the tone color circle.
Tone
Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you
may see better results if you choose Dark. The tone color circle adjusts the hue of your black-and-
white print. Click on any portion of the color wheel or enter corresponding values to customize the
tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color you add.
Brightness
Adjusts the overall lightness and darkness of your image.
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Contrast
Adjusts the difference between the light and dark areas of your image.
Shadow Tonality
Controls tonality only in the shadow areas of your image.
Highlight Tonality
Controls tonality only in the highlight areas of your image.
Max Optical Density
Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density
setting.
Highlight Point Shift
Helps reduce gloss differential on glossy media by adding density to the highlights of your image.
Parent topic: Selecting Basic Print Settings - Windows
Print Quality Options - Windows
You can use the Speed/Quality slider to set the desired quality level and select any of the available
Level options to fine-tune the quality of your print. Some settings may be unavailable, depending on the
paper type and border setting you have chosen.
High Speed
Speeds up printing but may reduce print quality.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Finest Detail
Sharpens edges on vector-based data including text, graphics, and line art. (This setting does not
affect photographs.)
Note: Enabling Finest Detail may decrease the print speed.
Black Enhance Overcoat
Prints darker tones of black by overcoating the black ink with gray.
Note: Printing with Black Enhance Overcoat increases the edge margins.
Parent topic: Selecting Basic Print Settings - Windows
Color Management Options - Windows
You can adjust the Mode setting to fine-tune the colors in your printout or turn off color management in
your printer software.
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EPSON Standard (sRGB)
Increases the contrast in images.
Note: This is the standard mode for most photos and documents when not using an ICC profile.
Adobe RGB
Matches image colors to the Adobe RGB color standard. Use this setting if your source file was
captured in Adobe RGB.
ICM
Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting,
using the Image Color Matching system. Click the Advanced button to choose the input profile and
other settings.
Note: In most cases, you get better results by applying color management in your application, rather
than in the printer driver.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Note: An ICC profile is required if color management is turned off.
Parent topic: Selecting Basic Print Settings - Windows
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Advanced Color Controls - Windows
If you selected Color as the Print Mode setting and any setting except ICM as the Mode setting, you
can click the Advanced button to select detailed settings.
The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and
individual Cyan, Magenta, and Yellow color tones. You can choose from two Printer Color Adjustment
modes and two Gamma settings, and use either a color circle or slide bar to adjust color.
Parent topic: Selecting Basic Print Settings - Windows
Paper Source Options - Windows
You can select any of the available options in the paper Source menu to print on the paper loaded in that
source.
Roll Paper
Selects roll paper loaded in the roll paper holder.
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Sheet
Selects sheets of paper loaded in the sheet feeder.
Poster Board
Selects poster board or other thick media loaded in the cut sheet feed slot.
Parent topic: Selecting Basic Print Settings - Windows
Roll Paper Options - Windows
Select any of the available roll paper options.
Note: Some settings may not be available, depending on the Roll Paper Option you selected for your
paper size.
Auto Cut options:
• Off: Select this option to cut your prints manually.
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• Normal Cut: Creates a margin at the top and bottom of your image. These margins vary by media
type and may be changed from their defaults using custom media settings.
• Single Cut: Prints images within the same print job end-to-end with no gap between them. Borderless
images may overlap slightly.
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• Double Cut: Increases the space between each image and trims each print individually, providing the
cleanest edge with no image overlap for borderless printing.
Auto Rotate
Automatically positions the image or file to fit the roll paper. When Auto Rotate is selected, select the
width of the paper as the Roll Width setting.
Print Page Line
Prints lines between pages as a guide for manual cutting.
Parent topic: Selecting Basic Print Settings - Windows
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Using Layout Manager - Windows
Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in
different applications onto one sheet of paper for printing.
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You can also place the same print data multiple times as shown here.
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You can place print data in different sizes and orientations to maximize media usage, as shown here.
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You can place print data on roll paper as shown here.
1. Open the file you want to print in your application.
2. Select the print command in your application.
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3. Select Layout Manager on the Main tab and choose an option for the Document Size setting that
matches the size of the document in your application.
Note: You select the size of the paper you are printing on in a later step.
4. Click OK and then click Print, if necessary.
The Layout Manager screen opens and displays one page in the layout.
5. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The
pages are added to the Layout Manager screen.
6. Do the following to arrange objects on the Layout Manager screen:
• Drag pages to move and resize them.
• Use the tool buttons and the Object menu to align and rotate pages.
• Resize and replace whole pages in the Preferences or Arrangement Settings screens.
Note: See the Layout Manager screen help for details.
7. Click File > Properties, then select your print settings, including the size of the paper you are
printing on, on the Main tab.
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8. Click the File menu on the Layout Manager screen and click Print.
Note: To save the current job to a file, click the File menu on the Layout Manager screen, save the
file, and close the Layout Manager screen. To open the saved file later for editing or reprinting, right-
click the printer icon in the Windows taskbar, click Layout Manager, and open the file.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
You can select a variety of sizing and layout options for your document or photo on the Main and Layout
tabs.
• To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkbox.
• To select multiple copies and their print order, select the Copies, Collate, and Reverse Order
options.
• To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and
select sizing options.
• To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
the Page Layout checkbox and select the options you want.
Reduce/Enlarge Options - Windows
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Page Layout Options - Windows
Parent topic: Printing with Windows
Reduce/Enlarge Options - Windows
You can select any of the Reduce/Enlarge options to size your printed image.
Fit to Output Size
Sizes your printed image to fit on the paper you loaded and selected as the Output Size setting.
Fit to Roll Paper Width
Sizes your printed image to fit the width of the roll paper you loaded.
Specify Size
Sizes your printed image by the percentage you select as the Scale to setting.
Parent topic: Selecting Print Layout Options - Windows
Page Layout Options - Windows
You can select these Page Layout options to set up your multi-page print job.
Folded Double-Side
Prints 2 pages on one sheet of paper. The second page is flipped 180° and printed adjacent to the
first page.
N-up
Prints 2 (2 Pages) or 4 (4 Pages) pages on one sheet of paper.
Poster
Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the
Settings button to select the layout and guideline options.
Print Banner
Prints one image on non-standard sizes of paper to create banners and documents with equal sides.
Parent topic: Selecting Print Layout Options - Windows
Selecting Additional Settings - Windows
You can run maintenance utilities and select additional settings that apply to all the print jobs you send to
your product.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
3. Click the Utility tab.
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You see a window like this:
4. Select any of the following options, as necessary:
• Nozzle Check to print a nozzle check pattern to check whether the printhead nozzles are clogged.
• Head Cleaning to clean the printhead if you notice banding or gaps in your printouts.
• Epson Status Monitor 3 to check the printer's status.
• Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3
screen, or add a shortcut to the utility in the Windows taskbar.
• Print Queue to display a list of all waiting print jobs, view information on the data waiting to be
printed, and delete or reprint the jobs.
• Language to select the language you want to use for the printer software screens.
• Printer and Option Information to adjust the printer's energy saving options.
• Speed and Progress to select various printing options.
• Export or Import to save the print settings to a file or import them from a file. This is useful when
you want to select the same print settings on multiple computers.
• Epson Media Installer to create and manage custom paper configurations.
5. Click OK to close the printer software window.
Parent topic: Printing with Windows
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Related tasks
Checking the Nozzles Using a Computer Utility
Cleaning the Print Head Using a Computer Utility
Saving, Sharing, and Customizing the Printer Settings
You can save groups of print settings or media settings so you can reuse them for future print jobs. You
can export these settings as a file so you can share them with other users. You can also edit the settings
displayed in the printer software screens.
Saving and Sharing Print Settings - Windows
Parent topic: Printing with Windows
Saving and Sharing Print Settings - Windows
You can save your print settings so you can use them for future print jobs.
1. Select the print settings you want to save.
2. Select Custom Settings in Select Setting at the top of the Main or Layout tab in your printer
software.
You see a window like this:
3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and
click Save.
Note: If you need to delete a group of settings you have created, select the name of the group of
settings from the list and click Delete.
Parent topic: Saving, Sharing, and Customizing the Printer Settings
129
Related tasks
Selecting Basic Print Settings - Windows
Printing Your Document or Photo - Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
You see your application's Print window, such as this one:
2. Click OK or Print to start printing.
Checking Print Status - Windows
Parent topic: Printing with Windows
130
Checking Print Status - Windows
During printing, you see this window showing the progress of your print job. It allows you to control
printing and check ink pack status.
• To see print jobs waiting to print or to cancel printing, click Print Queue.
• To close the status window, click OK.
Parent topic: Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the
Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
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You see the printer settings window:
3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Parent topic: Printing with Windows
Related tasks
Selecting Basic Print Settings - Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Do one of the following:
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, and
then click on your product.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click .
2. Select Printer Settings.
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You see the printer settings window.
3. Click the Utility tab.
You see these options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Printing with Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Do one of the following:
• Windows 11: Click the up arrow on the right side of the Windows taskbar, click the icon, then
click on your product.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click .
2. Select Software Update Settings.
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You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Printing on a Mac
You can print with your product using any Mac printing program, as described in these sections.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website or using Epson Software Updater.
Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac
Selecting Roll Paper Settings - Mac
Selecting Paper Configuration Settings - Mac
Managing Color - Mac
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Sizing Printed Images - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Parent topic: Printing from a Computer
Related tasks
Checking for Software Updates
Selecting Basic Print Settings - Mac
Select the basic settings for the photo or document you want to print.
Note: Some screens may look different, depending on the Mac OS version you are using.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
You see the printer settings window for your product.
135
3. Select your product as the Printer setting.
Note: If necessary, click the arrow next to the Printer setting or the Show Details button to expand
the print window.
4. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
5. Select the size of the paper you loaded as the Paper Size setting along with the borderless printing
and the paper source settings as necessary.
Note: You can reduce or enlarge the size of the printed image by selecting a scaling option.
Note: On cut sheet media, you can print without borders on the left and right edges only.
6. Select the orientation of your document or photo as shown in the print window.
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview menu.
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8. Do one of the following:
• macOS 13 and later: Expand the Printer Options menu and then select Print Settings.
• macOS 12 and earlier: Select Print Settings or Printer Features from the pop-up menu.
You see a menu like this:
Note: The available print settings and appearance of the print window may be different than those
covered here, depending on the Mac OS version and the application you are using.
9. Select Basic.
10. Select the Media Type, Color, Color Mode, and Print Quality setting.
11. Check the contents of your settings, and then click OK.
Advanced Color Settings - Mac
Print Quality Settings - Mac
Print Options - Mac
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Parent topic: Printing on a Mac
Related tasks
Selecting Roll Paper Settings - Mac
Advanced Color Settings - Mac
When you click the Advanced Color Settings tab, you see one of the screens below depending on the
Print Mode and Color Mode settings you selected.
• EPSON Standard (sRGB) or Adobe RGB
You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta,
and Yellow color tones.
• Advanced B&W Photo
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You can select any of the available options.
Color Toning
Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral
tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note
that the presets affect the target in the tone color circle.
Tone
Changes the entire tonal scale of your black-and-white output. While Darker is the default setting,
you may see better results if you choose Dark. The tone color circle adjusts the hue of your black-
and-white print. Click on any portion of the color wheel or enter corresponding values to customize
the tone (hue) to add to your print. The closer you select to the edge of the wheel, the more color
you add.
Brightness
Adjusts the overall lightness and darkness of your image.
Contrast
Adjusts the difference between the light and dark areas of the overall image.
Shadow Tonality
Controls tonality only in the shadow areas of your image.
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Highlight Tonality
Controls tonality only in the highlight areas of your image.
Max Optical Density
Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density
setting.
Highlight Point Shift
Helps reduce gloss differential on glossy media by adding density to the highlights of your image.
Parent topic: Selecting Basic Print Settings - Mac
Print Quality Settings - Mac
You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may
be unavailable, depending on the paper type and border setting you have chosen.
Standard
For everyday text and image printing.
Quality
For photos and graphics with good quality and print speed.
High Quality
For photos and graphics with high print quality.
Max Quality
For the maximum print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - Mac
Print Options - Mac
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Black Enhance Overcoat
Prints with enhanced image contrast and increased black density.
High Speed
Speeds up printing but may reduce print quality.
Finest Detail
Sharpens edges on vector-based data including text, graphics, and line art. (This setting does not
affect photographs.)
Note: Enabling Finest Detail may decrease the print speed.
Parent topic: Selecting Basic Print Settings - Mac
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Selecting Print Layout Options - Mac
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu or expanding it on the print window.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing on a Mac
Selecting Roll Paper Settings - Mac
To print on roll paper, you select the roll paper options from the Printer Options menu.
1. Select Page Layout Settings.
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You see a window like this:
Note: Some settings may not be available, depending on the Roll Paper option you selected for your
Paper Size.
2. Select one of the following Auto Cut settings:
• Off: Select this option to cut your prints manually.
• Normal Cut: Creates a margin at the top and bottom of your image. These margins vary by media
type and may be changed from their defaults using custom media settings.
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• Single Cut: Prints images within the same print job end-to-end with no gap between them.
Borderless images may overlap slightly.
• Double Cut: Increases the space between each image and trims each print individually, providing
the cleanest edge with no image overlap for borderless printing.
3. Select the following settings as necessary:
• Select the Auto Rotate checkbox and select the roll paper width to fit the images to the paper
size.
• Select the Print Page Line checkbox to print trim lines around images when you select a banner
paper size.
• Click Save Roll Paper to minimize the amount of blank paper wasted when you print on banner
paper.
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• Use the Expansion slider to adjust the amount of image expansion when printing borderless
images.
Note: This option is available only when you choose a Paper Size setting with a Borderless
option.
4. Click OK.
Parent topic: Printing on a Mac
Related references
Borderless Paper Type Compatibility
Selecting Paper Configuration Settings - Mac
If you are using non-Epson media and need to fine-tune its print quality, select Paper Configuration
from the Printer Options menu or select Paper Configuration from the drop-down menu, then change
the Color Density setting to adjust the ink saturation level as necessary.
Note: The Color Density setting is only available in the printer driver. It is not accessible from the
printer's control panel or Epson Media Installer.
Parent topic: Printing on a Mac
Managing Color - Mac
You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off color
management in your printer software.
Note: Depending on the application, ColorSync may not be supported.
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1. Select Color Matching from the Printer Options menu or select Color Matching from the pop-up
menu in the print window.
2. Select one of the available options.
Color Matching Options - Mac
Parent topic: Printing on a Mac
Color Matching Options - Mac
You can select from these settings on the Color Matching menu.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
EPSON Color Controls
Lets you manage color using controls in your printer driver or turn off color management.
Parent topic: Managing Color - Mac
Sizing Printed Images - Mac
You can adjust the size of the image as you print it by expanding the Paper Handling menu in the print
window or selecting Paper Handling from the pop-up menu.
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• To collate multiple copies into sets of documents, select Collate pages.
• To print only selected pages in a multi-page document, select an option from the Sheets to Print pop-
up menu.
• To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
• To scale the image to fit on a specific paper size, select Scale to fit paper size and select a paper
size from the Destination Paper Size pop-up menu.
• To restrict scaling of the image to reduced sizing, select the Scale down only setting. (Deselect this
setting when enlarging the image.)
Parent topic: Printing on a Mac
Selecting Printing Preferences - Mac
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences or System Settings.
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
You see a screen like this:
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4. Select any of the available printing options.
5. Click OK.
Printing Preferences - Mac
Parent topic: Printing on a Mac
Printing Preferences - Mac
You can select from these settings on the Options tab.
Acquire printer information automatically
Ensures that the paper size and paper type settings are automatically updated if paper is loaded or
changed after closing the print window.
Maintenance Call Notification
Alerts you if the maintenance tanks are nearing capacity or need to be replaced.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Default Media Type
Select the Media Type that you want to use as the default in the printer driver.
Reduce Print Data Size
Increases print data compression to improve print speed. Not recommended when printing fine
patterns.
Parent topic: Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Once you have selected your print settings, you are ready to print.
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You see the print status window:
2. Select the following options as necessary for your Mac OS version:
• To cancel printing, click the print job and click or Delete.
• To pause a print job, click the print job and click or Hold. To resume a print job, click the
paused print job and click or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - Mac
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Using the Control Panel Menus
Follow the instructions in these sections to access the printer menu system and select settings.
Accessing the Printer's Menus
Paper Setting Menu
General Settings Menu
Supply Status Menu
Maintenance Menu
Language Menu
Printer Status/Print Menu
Accessing the Printer's Menus
You can use the printer menus to adjust the settings that control how your printer works.
1. Select the home icon, if necessary.
2. Select the menu icon.
3. Select the up or down arrow to scroll through the menus, or swipe up or down on the LCD screen.
Note: To return to the previous screen, select the left arrow icon.
4. Select the up or down arrow to scroll through the settings, or swipe up or down on the LCD screen.
5. To select a setting, select OK any time the OK option is displayed. You can also select a setting to
toggle it on or off.
6. When you finish changing settings on a menu, select the left arrow icon to go back or press the
home icon on the control panel to completely exit the menu.
Parent topic: Using the Control Panel Menus
Paper Setting Menu
Select the menu icon > Paper Setting, then select a paper source to customize the paper options.
Roll Paper menu
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Setting Options Description
Remove — Select to eject the roll paper.
Select How To... to view the removing
procedure on the LCD screen.
Prepare for Take-up —
Feed/Cut Paper Backward
Forward
Cut
Moves the paper backward or forward, or cuts
it using the built-in cutter.
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Setting Options Description
Print Adjustments Automatic Adjustment Select to perform Uni-D alignment and Bi-D
alignment together.
Paper Feed Adjust Performs a Paper Feed Adjust to match your
printing needs.
Select Quality First to print adjustment
patterns to adjust the feed for image quality.
Select Length Accuracy First if you are
printing images that require more precise
dimensions and length, such as CAD files.
Print Head Alignment Select Uni-D Alignment (Auto) when
Automatic Adjustment cannot be performed,
or when printed ruled lines are misaligned or
print results are grainy or otherwise
unsatisfactory.
Select Uni-D Alignment (Manual) when
printed ruled lines are misaligned or print
results are grainy or otherwise unsatisfactory.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
Select Bi-D Alignment (Auto) when you are
not satisfied with the Automatic Adjustment
results, or when printed ruled lines are
misaligned at the edge of the paper. Select
the options that suit your printing needs in
Select Target and Print Quality.
Select Bi-D Alignment (Manual) when you
are not satisfied with the Automatic
Adjustment results, or when you want to
perform Ruled Line Alignment to match your
printing needs. Select the options that suit
your printing needs in Select Target and Print
Quality, and then print a nozzle check pattern.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
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Setting Options Description
Advanced Paper Settings Various options See the Advanced Paper Settings table
below.
Remaining Amount
Management
Remaining Amount
Management
Select On to display and record the amount of
remaining roll paper.
Remaining Amount Select the amount of roll paper remaining.
Remaining Alert Select the amount of remaining roll paper
before a warning is displayed.
Change Paper Type or
Change Paper Type/Paper
Width
Paper Type Select a paper category and paper type.
Paper Width Change the paper width by setting Paper Size
Check to Off.
Select the width of the loaded paper, or select
User-Defined if the width is not listed.
Advanced Paper Settings menu (in the Roll Paper menu)
Setting Options Description
Confirm ICC profile
(Except for models
without the Adobe PS3
Expansion Unit)
— The ICC profile name is displayed when using
paper with custom paper settings.
Confirm Color Density
(Except for models
without the Adobe PS3
Expansion Unit)
— The ink density is displayed when using paper
with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 to 1.50 mm or
0.4 to 59.1 mil
Select the thickness of the roll paper;
displayed only when using a custom paper
type.
Note: Load paper that is 0.003 to 0.02 inch
(0.08 to 0.50 mm) thick and set the paper
thickness accordingly.
153
Setting Options Description
Platen Gap Auto
1.2
1.6
2.1
2.4
Select the distance between the printhead
and the paper; displayed only when using a
custom paper type.
Top/Bottom Margins Standard
Top 3 mm/Bottom 3
mm
Top 15 mm/Bottom 15
mm
Top 20 mm/Bottom 15
mm
Top 45 mm/Bottom 15
mm
Select the margin for the leading/trailing
edges of the printed image.
Depending on the paper type and printing
environment, colors may be uneven near the
leading edge if the margin is small.
Margin Between Pages Standard
6 mm
30 mm
65 mm
Select to set the margins between pages
when printing multiple pages without using
auto cut for roll paper.
Paper Suction –4 to +3 Select to adjust the printer's suction setting;
choose lower values for thinner papers.
Back Tension Standard
High
Extra High
Select to adjust the paper feeding tension;
choose High or Extra High if paper wrinkles
during printing.
Drying Time Drying Time per Pass
Drying Time per Page
Set the amount of time the printer pauses to
allow drying after each pass or each printed
page.
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Setting Options Description
Paper Size Check On
Off
Select On to detect the paper width when
paper is loaded.
Select Off when the paper roll is empty. This
allows you to set the paper width before
feeding the paper.
Auto Cut Follow Paper Source
Settings
Never Cut
Select Follow Paper Source Settings to
follow the cut settings in the menu icon >
General Settings > Printer Settings > Paper
Source Settings > Roll Paper Setup > Cut
Settings > Auto Cut.
Select Never Cut to cut paper manually.
Skew Reduction On
Off
Select Off if the front edge of thin or softer
paper folds.
Roll Core Diameter 2inch
3inch
Select the paper core size for the loaded roll
paper.
Lateral Feed Adjustment Standard
On
Off
Adjust this setting when Automatic Adjustment
cannot be performed or when banding
appears.
Paper Eject Roller Auto
Use
Do Not Use
Select to control the paper ejection roller.
Select Auto to use the roller automatically
depending on the type of Epson paper.
Select a Use option to always use the roller to
eject paper.
Select Do Not Use when you are concerned
about damaging the print surface.
Paper Feed Offset –1.0 to +1.53% Select the amount of offset necessary to
reduce banding on uneven color in printouts;
displayed only when using a custom paper
type.
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Setting Options Description
Restore Default Settings — Restores advanced paper settings to their
default values; not available with custom
paper types.
Caution: If the Paper Size Check setting is set to Off, the printer may print beyond the edges of the
paper, causing ink to get on the printer.
Cut Sheet menu
Setting Options Description
Remove — Select to eject the roll paper.
Select How To... to view the removing
procedure on the LCD screen.
156
Setting Options Description
Print Adjustments Automatic Adjustment Select to perform Uni-D alignment and Bi-D
alignment together.
Paper Feed Adjust Performs a Paper Feed Adjust to match your
printing needs.
Select Quality First to print adjustment
patterns to adjust the feed for image quality.
Select Length Accuracy First if you are
printing images that require more precise
dimensions and length, such as CAD files.
Print Head Alignment Select Uni-D Alignment (Auto) when
Automatic Adjustment cannot be performed,
or when printed ruled lines are misaligned or
print results are grainy or otherwise
unsatisfactory.
Select Uni-D Alignment (Manual) when
printed ruled lines are misaligned or print
results are grainy or otherwise unsatisfactory.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
Select Bi-D Alignment (Auto) when you are
not satisfied with the Automatic Adjustment
results, or when printed ruled lines are
misaligned at the edge of the paper. Select
the options that suit your printing needs in
Select Target and Print Quality.
Select Bi-D Alignment (Manual) when you
are not satisfied with the Automatic
Adjustment results, or when you want to
perform Ruled Line Alignment to match your
printing needs. Select the options that suit
your printing needs in Select Target and Print
Quality, and then print a nozzle check pattern.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
157
Setting Options Description
Advanced Paper Settings Various options See the Advanced Paper Settings table
below.
Change Paper Type or
Change Paper Type/Paper
Width
Paper Type Select a paper category and paper type.
Paper Width Change the paper width by setting Paper Size
Check to Off.
Select the width of the loaded paper, or select
User-Defined if the width is not listed.
Advanced Paper Settings menu (in the Cut Sheet menu)
Setting Options Description
Confirm ICC profile
(Except for models
without the Adobe PS3
Expansion Unit)
— The ICC profile name is displayed when using
paper with custom paper settings.
Confirm Color Density
(Except for models
without the Adobe PS3
Expansion Unit)
— The ink density is displayed when using paper
with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 to 1.50 mm or
0.4 to 59.1 mil
Select the thickness of the roll paper;
displayed only when using a custom paper
type.
Note: Load paper that is 0.003 to 0.02 inch
(0.08 to 0.50 mm) thick and set the paper
thickness accordingly.
Platen Gap Auto
1.2
1.6
2.1
2.4
Select the distance between the printhead
and the paper; displayed only when using a
custom paper type.
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Setting Options Description
Paper Suction –4 to +3 Select to adjust the printer's suction setting;
choose lower values for thinner papers.
Drying Time Drying Time per Pass
Drying Time per Page
Set the amount of time the printer pauses to
allow drying after each pass or each printed
page.
Paper Size Check On
Off
Select On to detect the paper width when
paper is loaded.
Select Off when the paper roll is empty. This
allows you to set the paper width before
feeding the paper.
Paper Eject Roller Auto
Use
Do Not Use
Select to control the paper ejection roller.
Select Auto to use the roller automatically
depending on the type of Epson paper.
Select a Use option to always use the roller to
eject paper.
Select Do Not Use when you are concerned
about damaging the print surface.
Paper Feed Offset –1.0 to +1.53% Select the amount of offset necessary to
reduce banding on uneven color in printouts;
displayed only when using a custom paper
type.
Restore Default Settings — Restores advanced paper settings to their
default values; not available with custom
paper types.
Caution: If the Paper Size Check setting is set to Off, the printer may print beyond the edges of the
paper, causing ink to get on the printer.
Poster Board menu
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Setting Options Description
Remove — Select to eject the roll paper.
Select How To... to view the removing
procedure on the LCD screen.
160
Setting Options Description
Print Adjustments Automatic Adjustment Select to perform Uni-D alignment and Bi-D
alignment together.
Paper Feed Adjust Performs a Paper Feed Adjust to match your
printing needs.
Select Quality First to print adjustment
patterns to adjust the feed for image quality.
Select Length Accuracy First if you are
printing images that require more precise
dimensions and length, such as CAD files.
Print Head Alignment Select Uni-D Alignment (Auto) when
Automatic Adjustment cannot be performed,
or when printed ruled lines are misaligned or
print results are grainy or otherwise
unsatisfactory.
Select Uni-D Alignment (Manual) when
printed ruled lines are misaligned or print
results are grainy or otherwise unsatisfactory.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
Select Bi-D Alignment (Auto) when you are
not satisfied with the Automatic Adjustment
results, or when printed ruled lines are
misaligned at the edge of the paper. Select
the options that suit your printing needs in
Select Target and Print Quality.
Select Bi-D Alignment (Manual) when you
are not satisfied with the Automatic
Adjustment results, or when you want to
perform Ruled Line Alignment to match your
printing needs. Select the options that suit
your printing needs in Select Target and Print
Quality, and then print a nozzle check pattern.
Inspect the printed nozzle check pattern and
perform adjustments as needed.
161
Setting Options Description
Advanced Paper Settings Various options See the Advanced Paper Settings table
below.
Change Paper Type or
Change Paper Type/Paper
Width
Paper Type Select a paper category and paper type.
Paper Width Change the paper width by setting Paper Size
Check to Off.
Select the width of the loaded paper, or select
User-Defined if the width is not listed.
Advanced Paper Settings menu (in the Poster Board menu)
Setting Options Description
Confirm ICC profile
(Except for models
without the Adobe PS3
Expansion Unit)
— The ICC profile name is displayed when using
paper with custom paper settings.
Confirm Color Density
(Except for models
without the Adobe PS3
Expansion Unit)
— The ink density is displayed when using paper
with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 to 1.50 mm or
0.4 to 59.1 mil
Select the thickness of the roll paper;
displayed only when using a custom paper
type.
Note: Load paper that is 0.003 to 0.02 inch
(0.08 to 0.50 mm) thick and set the paper
thickness accordingly.
Paper Suction –4 to +3 Select to adjust the printer's suction setting;
choose lower values for thinner papers.
Drying Time Drying Time per Pass
Drying Time per Page
Set the amount of time the printer pauses to
allow drying after each pass or each printed
page.
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Setting Options Description
Paper Size Check On
Off
Select On to detect the paper width when
paper is loaded.
Select Off when the paper roll is empty. This
allows you to set the paper width before
feeding the paper.
Paper Feed Offset –1.0 to +1.53% Select the amount of offset necessary to
reduce banding on uneven color in printouts;
displayed only when using a custom paper
type.
Restore Default Settings — Restores advanced paper settings to their
default values; not available with custom
paper types.
Caution: If the Paper Size Check setting is set to Off, the printer may print beyond the edges of the
paper, causing ink to get on the printer.
Parent topic: Using the Control Panel Menus
Related references
Available Epson Papers
Related tasks
Creating Custom Paper Settings Using the Control Panel
Related topics
Cutting Roll Paper
Cut Sheet Handling
General Settings Menu
Select the menu icon > General Settings to customize various display and power settings.
Basic Settings menu
Setting Options Description
LCD Brightness 1 to 9 Adjusts LCD screen brightness
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Setting Options Description
Sounds Button Press Adjusts the volume of control
panel sounds
Paper Set Adjusts the volume of load paper
alerts
Error Tone Adjusts the volume of error
notifications
Sound Type Adjusts the type of control panel
sounds
Alert Lamp Notice On
Off
Enables or disables the alert
lamp notice
Sleep Timer 1 to 120 minutes Select the amount of time until
the printer enters sleep mode
Wake from Sleep Touch LCD Screen to Wake Enables touching LCD screen to
wake the printer
Off Touching LCD screen will not
wake the printer
Scheduled Wake the printer at a specific
time
Power Off Timer Various times
Off
Select the amount of time until
the printer turns off automatically
Circuit Breaker Interlock
Startup
On
Off
Select whether to turn the printer
on or off when the breaker switch
is operated
Date/Time Settings Date/Time Enter the date and time
Daylight Saving Time Select the daylight saving option
Time Difference Sets the time difference for
coordinated universal time (UTC)
Language Various languages Select the language used on the
LCD screen
164
Setting Options Description
Screen Customization Background Color Changes the color of the Home
screen
Print Screen Switches the Home screen
between Simple and Professional
mode
Operation Time Out On
Off
Select On to return to the Home
screen after a few minutes of
inactivity
Keyboard Various options Select the keyboard displayed on
the LCD screen
Length Unit m
ft/in
Select the unit of length
displayed on the LCD screen
Default Screen (Job/Status) Job Status
Log
Printer Status
Job Status is only available
when the optional SSD Unit is
connected
Printer Settings menu
Setting Options Description
Paper Source Settings Select for various options. See the Paper Source Settings
table below.
Custom Paper Setting
(Settings that are registered in
Epson Media Installer cannot
be changed)
Custom paper setting list Select Change Name to register
or change the name of a custom
paper setting.
Select Change Reference
Paper to display the reference
paper type.
Select for various options.
See the Advanced Paper
Settings table below.
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Setting Options Description
Auto Cleaning On
Off
Sets the timing for the printer
check the status of the nozzles.
Default Screen (Job/Status) Job Status
Log
Printer Status
Job Status is only available
when the optional SSD Unit is
connected
Printing Language USB
Network
Set the printing language used
when printing. Select PS to print
using Adobe Systems PostScript
when connected to an Adobe
PS3 Expansion Unit.
Universal Print Settings Paper Source Set the paper source option
when printing from an external
device.
Print Quality Set the print quality option when
printing from an external device.
Color Mode Set the color mode option when
printing from an external device.
Page Margins option Set the page margins option
when printing from an external
device.
Page Margin Set the page margin when
printing from an external device.
Smoothing Set the smoothing option when
printing from an external device.
Base Out Size Set the base output size option
when printing from an external
device.
Resolution Set the resolution option when
printing from an external device.
Save to Optional storage unit Set the save to optional storage
unit option when printing from an
external device.
166
Setting Options Description
PS Menu (only available when
Adobe PS3 expansion unit is
installed)
Select for various options. See the PS Menu table below.
Print Nozzle Check Pattern
during Print
Every Pages
Off
When Every Pages is set, a
check pattern for clogged
nozzles is printed at the top of the
page each time the specified
number of pages is printed.
Store Held Job On
Off
Select On to store held jobs.
PC Connection via USB Enable
Disable
Select Disable if you do not want
to connect to the computer.
USB I/F Timeout Setting 5 to 300 seconds Changes the color of the Home
screen
Paper Source Settings menu (in the Printer Settings menu)
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Setting Options Description
Roll Paper Setup Auto Loading Select On to feed paper
automatically once loaded
Cut Settings Auto Cut: Allows the built-in
cutter to automatically cut the
paper/media
Print Cutting Guideline: Prints
cutting guidelines on the media
when Auto Cut is Off
Wait for Cut between Jobs:
When printing multiple jobs,
Select On to start printing after
cutting
Wait for Cut Between Pages:
When printing multiple pages,
Select On to start printing after
cutting
Cut for Borderless Print: Select
Two Cuts to add a margin and
make two cuts between pages or
select One Cut to make one cut
when printing multiple pages
using borderless printing
Quick Cut: Select On to cut the
media right after printing,
reducing printing time.
Note: This setting is unavailable
when Auto Cut is set to Off.
Margin Refresh: Before printing
with borders, select whether or
not to automatically cut the
leading edge to remove ink stains
left by previous borderless
printing
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Setting Options Description
Roll End Option Select Continue to print the
remaining data on the newly
replaced roll, Stop Printing (only
available when SSD Unit is
installed) to stop printing, or
Reprint (only available when
Adobe
®
PostScript
®
3™
expansion unitis installed) to print
again from the beginning.
Take-up After Cut Select whether or not to
automatically take-up the paper
after cutting (only available when
the auto take-up reel unit is
installed)
Error Notice Paper Size Notice Select On to display an error
message when the output size
setting between the your device
and printer are different.
Paper Type Notice Select On to display an error
message when the paper type
setting between the your device
and printer are different.
Detect Paper Skew Select On to display an error
message when the paper is
skewed.
Platen Gap Offset Standard
Wide
Wider
Widest
Select a wider setting if the print
results are scratched or
smudged. The value cannot be
wider nor narrower than the value
that can be set for the Platen Gap
PS Menu (only available when Adobe PS3 expansion unit is installed) in the Printer Settings menu
169
Setting Options Description
Version – Displays the PostScript/PDF
version.
CMYK Simulation – You can select the CMYK ink
color you want to simulate when
reproducing CMYK ink colors for
an offset printer.
RGB Source – When printing RGB data, you can
select the RGB color definition
you want to simulate.
Rendering Intent – You can select how to convert
the color space when performing
absolute colorimetric, relative
colorimetric, perceptual,
saturation CMYK simulation, and
RGB simulation.
Black Point Compensation On
Off
Select Off if you notice that
shadows are too bright when
converting from a wide color
space to a narrow color space.
Preserve Black On
Off
Set to On to print the K-axis
using black ink when printing
CMYK images.
Automatic Rotation On
Off
When this is set to On, the print
data is automatically rotated 90
degrees to the right depending
on conditions such as the paper
width and data size.
PS Error Sheet On
Off
Set to On to print the contents of
the error when a PostScript error
occurs.
Optimize Edge Quality On
Off
Set to On to improve the image
quality at the edges.
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Setting Options Description
PDF Rendering Level Level 1 to 3 Creates a PS that reproduces the
PDF as closely as possible, but
may not be printable. If this
occurs, try lowering the rendering
level.
PDF Overprint Simulation On
Off
Set to On to print the image using
transparent colors when printing
an image with overprint settings.
Clear All Settings Restores the PS settings to their
default settings.
Advanced Paper Settings menu (in the Custom Paper Setting menu)
Setting Options Description
Confirm ICC profile (Except for
models without the Adobe PS3
Expansion Unit)
— The ICC profile name is
displayed when using paper with
custom paper settings.
Confirm Color Density (Except
for models without the Adobe
PS3 Expansion Unit)
— The ink density is displayed when
using paper with custom paper
settings. The ink density cannot
be changed.
Paper Thickness 0.01 to 1.50 mm or
0.4 to 59.1 mil
Select the thickness of the roll
paper; displayed only when using
a custom paper type.
Note: Load paper that is 0.003 to
0.02 inch (0.08 to 0.50 mm) thick
and set the paper thickness
accordingly.
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Setting Options Description
Platen Gap Auto
1.2
1.6
2.1
2.4
Select the distance between the
print head and the paper;
displayed only when using a
custom paper type.
Top/Bottom Margins Standard
Top 3 mm/Bottom 3 mm
Top 15 mm/Bottom 15 mm
Top 20 mm/Bottom 15 mm
Top 45 mm/Bottom 15 mm
Select the margin for the
leading/trailing edges of the
printed image.
Depending on the paper type and
printing environment, colors may
be uneven near the leading edge
if the margin is small.
Margin Between Pages Standard
6 mm
30 mm
65 mm
Select to set the margins
between pages when printing
multiple pages without using auto
cut for roll paper.
Paper Suction –4 to +3 Select to adjust the printer's
suction setting; choose lower
values for thinner papers.
Back Tension Standard
High
Extra High
Select to adjust the paper feeding
tension; choose High or Extra
High if paper wrinkles during
printing.
Drying Time Drying Time per Pass
Drying Time per Page
Set the amount of time the printer
pauses to allow drying after each
pass or each printed page.
Paper Size Check On
Off
Select On to detect the paper
width when paper is loaded.
Select Off when the paper roll is
empty. This allows you to set the
paper width before feeding the
paper.
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Setting Options Description
Auto Cut Follow Paper Source Settings
Never Cut
Select Follow Paper Source
Settings to follow the cut settings
in the menu icon > General
Settings > Printer Settings >
Paper Source Settings > Roll
Paper Setup > Cut Settings >
Auto Cut.
Select Never Cut to cut paper
manually.
Skew Reduction On
Off
Select Off if the front edge of thin
or softer paper folds.
Roll Core Diameter 2inch
3inch
Select the paper core size for the
loaded roll paper.
Lateral Feed Adjustment Standard
On
Off
Adjust this setting when
Automatic Adjustment cannot be
performed or when banding
appears.
Paper Eject Roller Auto
Use
Do Not Use
Select to control the paper
ejection roller.
Select Auto to use the roller
automatically depending on the
type of Epson paper.
Select a Use option to always
use the roller to eject paper.
Select Do Not Use when you are
concerned about damaging the
print surface.
Paper Feed Offset –1.0 to +1.53% Select the amount of offset
necessary to reduce banding on
uneven color in printouts;
displayed only when using a
custom paper type.
173
Setting Options Description
Delete — Deletes the registered Custom
Paper Setting.
Network Settings menu
Setting Options Description
Network Status Wired LAN Status Displays the network connection
status and IP address.
Print Status Sheet Prints a network status sheet.
Advanced Device Name You can change the Device
Name.
TCP/IP Set the IP address of the printer.
Proxy Server Set the proxy server.
Link Speed & Duplex Set the Link Speed and Duplex.
Redirect HTTP to HTTPS Set to Enable to automatically
convert HTTP to HTTPS for
access.
Disable IPsec/IP Filtering Set to disable these settings.
To enable these settings, use
Web Config.
Disable IEEE802.1X
Storage Settings (only when optional SSD unit is installed) menu
Setting Options Description
Shared Folder Access Control Access Set access permissions to use
the shared storage space.
Operation Authority Set operation authority for the
shared storage space.
Automatic Delete Setting
Authority
Set permissions for automatic file
deletion for the shared storage
space.
174
Setting Options Description
Shared Folder File
Management
Automatic File Deletion You can set up automatic
deletion of files in the shared
storage space.
Period Until Deletion You can set the period for
automatic deletion of files in the
shared storage space.
Apply to All Shared Folders Applies the automatic deletion
setting to all shared folders.
Personal Folder File
Management
Automatic File Deletion You can set up automatic
deletion of files in the personal
folder.
Period Until Deletion You can set the period for
automatic deletion of files in the
personal folder.
Additional Action Delete File after Output You can set so that files are
deleted after output.
Access Control You can set access so users can
change the delete after output
settings.
Search Options You can set the search method
for files in the folder.
Access from WebConfig You can make settings for usage
from WebConfig.
System Administration menu
175
Setting Options Description
Security Settings Restrictions Job Log Access: Control
changes to Job Log Access on
the control panel. By turning this
On, the Job Log Access can be
changed even if Lock Setting is
On.
Access to Language: Control
the changing of the display
language of the control panel. By
turning this On, the language can
be changed even if Lock Setting
is On.
Access Control When this is set to On, only
registered user accounts can use
the printer.
Accept Unknown User Jobs:
When this is set to Off, you
cannot print from drivers that
cannot or do not have
authentication information.
Admin Settings Admin Password: Changes the
password and restores the
default settings.
Lock Setting: When On, items
such as Network Settings,
System Administration, and
Sleep Timer can be changed
only by the person who is logged
on at the home screen.
See the online Administrator's
Guide for detailed information.
Password Encryption Set On to encrypt the password.
176
Setting Options Description
Format the Optional storage
unit
Secure (Quick) Uses a text pattern to randomly
overwrite the entire SSD Unit.
Secure (Sanitizing) Overwrites data with random
00/FF/ data and then checks
using an algorithm based on the
U.S. Department of Defense
standard (DoD5220-22M). This
option takes longer than the
others to finish formatting,
however it does provide the
securest method of erasing data.
Select this when you need to
erase confidential data.
Disable the Optional storage
unit
– Select this when you need to
remove the optional storage unit.
Restore Default Settings Network Settings Restores all settings to the
default values for Network
Settings.
Clear All Data and Settings Restores all settings to the
default values except Date/Time
Settings and Language.
Parent topic: Using the Control Panel Menus
Related tasks
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel
Supply Status Menu
Select the menu icon > Supply Status to view the amount of ink remaining in the ink supply units or
the model number and amount of free space in the maintenance boxes.
Note: The icon is displayed when the amount of ink remaining in the ink supply unit or the amount of
free space in the maintenance boxes is running low. Even if the icon is displayed, you can continue
printing until replacement is required. Prepare new ink supply units or maintenance boxes as soon as
possible.
177
Parent topic: Using the Control Panel Menus
Maintenance Menu
Select the menu icon > Maintenance to run nozzle checks, cleaning cycles, and other maintenance
operations.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
Setting Description
Print Head Nozzle Check Prints a nozzle check pattern so you can check for clogged
nozzles
Print Head Cleaning Perform if the nozzle check pattern has faint or missing areas
Power Cleaning Perform if the nozzle check pattern still has faint or missing
areas after performing a head cleaning three times in a row
Remove Paper Removes any scraps of paper that remain inside the printer
Replace Ink supply unit Displays the amount of ink remaining and the model number
for the ink packs
Replace Maintenance Box Displays the amount of free space remaining and the model
number of the maintenance box
Select How To... to view the replacement procedure on the
LCD screen.
Replace Auto cutter blade Select to replace the cutter
Select How To... to view the replacement procedure on the
LCD screen.
Adjust Cut Position Adjust the position of the cutter between -3.0 to 3.0 mm
Print Head/Area around the Cap
Cleaning
Select to try and clean clogged nozzles if you have performed
Power Cleaning and the nozzles still appear clogged.
Select How To... to view the cleaning procedure on the LCD
screen.
Move/Transport Select when moving or transporting the printer.
Discharges ink from the printer into the maintenance boxes.
178
Parent topic: Using the Control Panel Menus
Related tasks
Checking the Nozzles Using the Product Control Panel
Cleaning the Print Head Using the Product Control Panel
Aligning the Print Head Automatically Using the Product Control Panel
Aligning the Print Head Manually Using the Product Control Panel
Replacing the Cutter
Language Menu
Select the menu icon > Language to change the language displayed on the control panel.
Parent topic: Using the Control Panel Menus
Printer Status/Print Menu
Select the menu icon > Printer Status/Print.
Setting Description
Print Status Sheet Prints a summary of current printer settings
Firmware Version Displays the firmware version for the printer and
any optional accessories connected to it
Optional storage unit Displays the connection status of the optional SSD
Unit
Adobe PS3 Expansion Unit Displays the status of the Adobe
®
PostScript
®
3™
Expansion Unit
Auto Take-up Reel Unit Displays the status of the auto take-up reel unit
Platen Gap Value for Last Print Job Displays the platen gap value for the last print job
Network Displays the status of the wired LAN connection.
You can also print a Status Sheet
Fatal Error Log Displays the codes and dates for past printer
errors
Operation Report Check operation reports from the total amount of
fed media or the total number of carriage passes
180
Replacing Consumables
When the notification icon appears above an ink color on the LCD screen, the ink color is low or
expended. If one of the installed ink supply units (ink packs) is expended, printing cannot be performed
until the expended ink is replaced. If an ink pack is expended while printing, the print job will stop and
you can continue printing after replacing the ink.
If you proceed to print with an ink pack that is running low, you may be required to replace the ink while
the print job is still in progress. If you have to install a new ink pack during a print job, colors in your
printout may look different depending on how the ink dries. To avoid this, Epson recommends that you
replace any low ink packs with new ones before printing large jobs. The removed ink can be reinstalled
later and used until the remaining ink is expended.
The maintenance boxes store ink that gets flushed from the system during printhead cleaning. If a
message appears or the notification icon appears above a maintenance box icon on the LCD screen,
the amount of available space in the maintenance box is low. When a maintenance box is full, you need
to replace it.
Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in
accordance with local requirements. If you would like to return your used ink packs and maintenance
boxes to Epson for proper disposal, please go to epson.com/recycle for more information.
Ink Safety Precautions
Check Ink and Maintenance Box Status
Purchase Epson Ink and Maintenance Boxes
Removing and Installing Ink Supply Units (Ink Packs)
Replacing the Maintenance Boxes
Ink Safety Precautions
Follow these guidelines as you handle the ink and maintenance boxes.
Ink Supply Unit (Ink Pack) Handling Precautions
• Keep ink packs out of the reach of children. Do not allow children to drink from or handle the ink packs.
• Store ink packs at room temperature out of direct sunlight.
• To ensure print quality, Epson recommends using ink packs either within one year of installing them,
or before the expiration date printed on the packaging, whichever occurs first.
181
• Allow ink packs that have been stored at low temperatures for an extended period of time to return to
room temperature over a period of four hours.
• The green IC chip on each ink pack retains a variety of ink-related information, such as the ink level,
so that the pack may be removed and reinserted freely. Do not touch the green IC chip on the ink
packs. This may prevent normal operation and printing.
• Install ink packs for all colors. You cannot print unless all colors are installed.
• Do not leave the printer without ink packs installed. The ink in the printer will dry out and the printer will
not function as expected. Leave ink packs for all colors installed even when the printer is not in use.
• If you remove an ink pack for later use, protect the ink supply area from dirt and dust and store it in the
same environment as the product. Note that there is a valve in the ink supply port, making covers or
plugs unnecessary, but care is needed to prevent the ink from staining items that the ink pack touches.
Do not touch the ink supply port or surrounding area.
• Dried ink on the supply port may cause ink leaks when the ink pack is reinserted and used. Wipe off
any excess ink before reinserting.
• Do not dismantle or alter ink packs. This could damage the printhead and may prevent the product
from printing properly.
• Do not drop ink packs or subject them to impacts, otherwise ink may leak.
• The ink packs may contain recycled materials; this does not affect printer functions or performance.
• To maintain the quality of the printhead, this product stops printing before ink packs are completely
expended.
• If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them
immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets
into your mouth, spit it out and see a doctor right away.
• Be careful not to touch any ink when you handle the ink packs.
• Even when the printer is not in use, some ink will be consumed for all colors by head cleaning and
other maintenance operations needed to keep the head in good condition.
• If ink spills, wipe it up immediately. To prevent the ink from spreading, blot the spill with a dry cloth,
then wipe it with a damp cloth. The ink will be hard to remove once it has dried.
Maintenance Box Safety Precautions
• Keep maintenance boxes out of the reach of children. Do not allow children to drink from or handle the
maintenance boxes.
• Do not reuse maintenance boxes that have been removed from the printer and exposed to the air for a
long period of time. The box will not absorb any more ink.
182
• Do not disassemble the maintenance box; otherwise ink may get into your eyes or on your skin.
• Do not touch the chip on the side of the maintenance box or you may prevent normal operation and
printing.
• Be careful not to touch any ink when you handle the maintenance boxes.
• If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them
immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets
into your mouth, spit it out and see a doctor right away.
• Do not replace the maintenance box while printing, otherwise ink may leak.
Parent topic: Replacing Consumables
Check Ink and Maintenance Box Status
Your product and its software will let you know when an ink supply unit (ink pack) is low or expended, or
when a maintenance box needs to be replaced.
Checking Ink and Maintenance Box Status on the LCD Screen
Checking Ink and Maintenance Box Status with Windows
Checking Ink and Maintenance Box Status - Mac
Parent topic: Replacing Consumables
Checking Ink and Maintenance Box Status on the LCD Screen
You can check the status of the ink packs and maintenance boxes from the product control panel. If the
icon appears on an ink color or a maintenance box, you need to replace it soon.
1. Press the home button, if necessary.
2. Check the ink color and maintenance box icons at the bottom of the home screen.
183
Note: The displayed ink and maintenance box levels are approximate.
Parent topic: Check Ink and Maintenance Box Status
Checking Ink and Maintenance Box Status with Windows
You can check your ink or maintenance box status at any time using a utility on your Windows computer.
1. To check your status, access the Windows Desktop and click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and click . Then click your product name.
You see a screen like this:
2. Replace or reinstall the ink color or maintenance box as indicated on the screen.
Parent topic: Check Ink and Maintenance Box Status
Related tasks
Removing and Installing Ink Supply Units (Ink Packs)
Checking Ink and Maintenance Box Status - Mac
You can check the status of your ink and maintenance boxes using a utility on your Mac.
1. In the Apple menu or the Dock, select System Preferences or System Settings. Select Print &
Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
Select Utility and select Open Printer Utility.
2. Select EPSON Status Monitor.
184
You see this window:
3. Do the following as necessary:
• You can update the ink and maintenance box status by clicking Update.
• Replace or reinstall the maintenance box or any ink color as indicated on the screen.
Parent topic: Check Ink and Maintenance Box Status
Related tasks
Removing and Installing Ink Supply Units (Ink Packs)
Purchase Epson Ink and Maintenance Boxes
U.S. and Canada:
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find
the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Latin America:
You can purchase genuine Epson ink, maintenance boxes, and paper from an Epson authorized
reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
185
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not
specified for this printer could cause damage not covered by Epson's warranties.
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers
Parent topic: Replacing Consumables
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new ink pack or maintenance box.
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not
specified for this printer could cause damage not covered by Epson's warranties.
Maintenance box part number: T619300
Ink color Part number
Photo Black (PK/BK) T56E120
Cyan (C) T56E220
Vivid Magenta (VM) T56E320
Yellow (Y) T56E420
Light Cyan (LC) T56E520
Vivid Light Magenta (VLM) T56E620
Gray (GY) T56E720
Matte Black (MK/MB) T56E820
Light Gray (LGY) T56E920
Orange (OR) T56EA20
Green (GR) T56EB20
Violet (V) T56ED20
Parent topic: Purchase Epson Ink and Maintenance Boxes
186
Removing and Installing Ink Supply Units (Ink Packs)
Make sure you have your replacement ink packs handy before you begin. You must install new ink packs
immediately after removing the old ones. Replace all expended ink packs. You cannot print if any of the
ink packs are expended or any ink slots are empty.
Note: If the remaining ink in a pack falls below the minimum amount, you can continue printing after
replacing the ink pack. If the remaining ink level is below the minimum amount and printing is continued,
then you may need to replace the ink pack during printing. If you replace it while printing, colors may look
different depending on how the ink dries. We recommend first replacing the ink pack with a new one
before printing. The removed ink pack can be reinstalled and used until the remaining amount falls below
the minimum amount.
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not
specified for this printer could cause damage not covered by Epson's warranties.
1. Turn on your product.
2. Do one of the following:
• If you see a message prompting you to replace an ink pack, select How To... and then follow the
on-screen instructions.
• If you want to replace an ink pack at any time, continue to the next step.
3. Slide the lock switch to the right to unlock the ink tray.
Note: Used ink packs may have ink around the ink supply port, so be careful not to get any ink on
the surrounding area when removing the packs. Dispose of used ink packs carefully. Do not take the
used pack apart or try to refill it.
187
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink packs out of the reach of children.
4. Select How To... and follow the on-screen instructions to replace the ink pack.
Your product begins charging the bulk ink delivery system. A message appears on the LCD screen when
ink replacement is complete.
Note: Do not open any covers or turn off the product during ink charging.
Note: Do not turn off the printer, load paper, or open any covers while the printer is charging or you'll
waste ink.
Parent topic: Replacing Consumables
Related concepts
Purchase Epson Ink and Maintenance Boxes
Replacing the Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during maintenance operations such
as head cleaning. Replace the maintenance box when you see a message on the LCD screen.
Note:
• Do not replace the maintenance boxes while printing, otherwise ink may leak.
• Do not reuse a maintenance box you have removed from the printer and exposed to air for a long
period of time. The box will not absorb any more ink.
1. Check the LCD screen to determine which maintenance box needs to be replaced.
2. Open the maintenance box cover you want to replace.
188
3. Select How To... and then follow the on-screen instructions.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Parent topic: Replacing Consumables
Related concepts
Purchase Epson Ink and Maintenance Boxes
189
Adjusting Print Quality
Print Head Maintenance
Adjusting the Paper Feed Using the Product Control Panel
Print Head Alignment
Print Head Maintenance
Printhead maintenance ensures the best print quality.
Perform the following maintenance functions as necessary:
• Auto Cleaning: Set the printer to automatically check for clogged nozzles and perform cleaning if
clogged nozzles are detected. You can change the timing for the nozzle check or set to Off if you do
not want to perform auto cleaning.
• Print Head Nozzle Check: Check for clogged nozzles before each print job or if you have not used
the printer for an extended period of time. Inspect the printed check pattern and clean the printhead if
you notice faint or missing areas.
• Print Head Cleaning: Clean the printhead if you notice faint areas or gaps in your printouts.
• Automatic Adjustment: Runs a Uni-D and Bi-D alignment together if your printouts experience
banding, misaligned ruled lines, or appear grainy.
• Print Head Alignment: Adjust the position of the printhead if your printouts are grainy or out of focus.
• Paper Feed Adjust: Adjust the paper feed if you are unable to resolve banding issues even after
cleaning and aligning the print head.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
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Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure roll or cut sheet paper is loaded in the printer.
2. Make sure the correct paper type is selected.
3. Select the menu icon > Maintenance > Print Head Nozzle Check.
4. Select Start.
The nozzle check pattern prints.
5. Check the printed pattern to see if there are gaps in the lines.
Printhead is clean
Printhead needs cleaning
6. Do one of the following:
• If there are no gaps, select O to exit.
• If there are gaps or the pattern is faint, select X to perform head cleaning.
7. Follow the instructions on the screen to clean the printhead, check the nozzles, and repeat the
process as necessary.
Parent topic: Print Head Nozzle Check
Related references
Maintenance Menu
Related tasks
Cleaning the Print Head Using the Product Control Panel
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Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load roll or cut sheet paper A4-size or larger in the printer.
2. Make sure the correct paper type is selected.
3. Do one of the following:
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, and
then click on your product.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click , select
Properties or Printing preferences, and click on the Utility tab.
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Click Print Head Nozzle Check.
5. Click Print.
The nozzle pattern prints.
6. Check the printed pattern to see if there are gaps in the lines.
Printhead is clean
Printhead needs cleaning
7. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, perform head cleaning.
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Parent topic: Print Head Nozzle Check
Related tasks
Cleaning the Print Head Using a Computer Utility
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
printhead.
Consider the following when preparing to clean the printhead:
• Ink is consumed during printhead cleaning. Clean the printhead only if the print quality declines.
• Cleaning all nozzles uses ink from all colors.
• Power Cleaning consumes more ink than printhead cleaning. Check the remaining ink level in
advance, and prepare a new ink pack before you start cleaning if the ink is low. If the nozzles are still
clogged after performing Power Cleaning, turn off the printer and leave it off overnight. If the nozzles
are still clogged, contact Epson for support.
• Prepare a new maintenance box if one of the maintenance boxes is low on space. Because ink used
during cleaning does not evaporate quickly, repeated head cleanings can fill the maintenance boxes.
• You cannot clean the printhead if the temperature conditions are not within specifications. See the link
below.
Note: When Auto Cleaning is enabled, the nozzles are checked after head cleaning and, if clogging is
detected, auto cleaning is performed. Depending on the status of the nozzles, this process can take up
to 32 minutes.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Running a Power Cleaning Using the Product Control Panel
Parent topic: Print Head Maintenance
Cleaning the Print Head Using the Product Control Panel
You can clean the printhead using the control panel on your product.
Note: When Auto Cleaning is enabled, the nozzles are checked after head cleaning and, if clogging is
detected, auto cleaning is performed.
1. Load roll or cut sheet paper in the printer.
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2. Make sure the correct paper type is selected.
3. Select the menu icon > Maintenance > Print Head Cleaning.
4. Select the nozzle arrays for cleaning and the color pairs with faint or missing segments in the nozzle
check pattern
5. Select OK to start the cleaning cycle.
Note: A typical head cleaning cycle takes about 4 to 5 minutes. The more color pairs selected, the
longer it takes to perform cleaning. Depending on the status of the nozzles and the Auto Clean Max
Repeat setting, this function can take up to 14 minutes.
When the cleaning cycle is finished, a confirmation screen appears.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
6. Select Yes.
7. Check the printed pattern to see if there are gaps in the lines.
Printhead is clean
Printhead needs cleaning
8. Follow the instructions on the screen to clean the printhead, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after cleaning the printhead three times, run a Power Cleaning.
Parent topic: Print Head Cleaning
Cleaning the Print Head Using a Computer Utility
You can clean the printhead using a utility on your Windows computer or Mac.
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1. Load roll or cut sheet paper in the printer.
2. Make sure the correct paper type is selected.
3. Do one of the following:
• Windows 11: On the right side of the Windows taskbar, click the up arrow, click the icon, and
then click on your product.
• Windows (other versions): Access the Windows Desktop and right-click the icon for your
product in the right side of the Windows taskbar, or click the up arrow and right-click , select
Properties or Printing preferences, and click on the Utility tab.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and
select Open Printer Utility.
4. Select Print Head Cleaning.
5. Select Cleaning and then click Next.
6. Click Start to begin the cleaning cycle.
Note: A typical head cleaning cycle takes about 4 to 5 minutes. The more color pairs selected, the
longer it takes to perform cleaning. Depending on the status of the nozzles and the Auto Clean Max
Repeat setting, this function can take up to 14 minutes.
When the cleaning cycle is finished, a confirmation screen appears.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
7. Click Print Nozzle Check Pattern.
The nozzle pattern prints.
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8. Check the printed pattern to see if there are gaps in the lines.
Printhead is clean
Printhead needs cleaning
9. Follow the instructions on the screen to clean the printhead, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after cleaning the printhead three times, run a Power Cleaning.
Parent topic: Print Head Cleaning
Related references
Maintenance Menu
Related tasks
Removing and Installing Ink Supply Units (Ink Packs)
Running a Power Cleaning Using the Product Control Panel
If printhead nozzles are still clogged after cleaning the printhead several times, run the Power Cleaning
utility from the product control panel. This process consumes a lot of ink to clean the clogged nozzles.
Note: Prepare a new maintenance box if one of the maintenance boxes is low on space. If you perform a
Power Cleaning more than once, the maintenance boxes may fill up sooner than expected. Power
Cleaning consumes more ink than a regular head cleaning. Check the ink pack levels before starting a
Power Cleaning cycle and prepare new packs, as necessary.
1. Load roll or cut sheet paper in the printer.
2. Make sure the correct paper type is selected.
3. Select the menu icon > Maintenance > Power Cleaning.
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4. Select the nozzle arrays for Power Cleaning and the color pairs with faint or missing segments in the
nozzle check pattern
5. Select OK to start the Power Cleaning cycle.
Note: A Power Cleaning cycle takes about 6 minutes. The more color pairs selected, the longer it
takes to perform cleaning. Depending on the status of the nozzles, this function can take up to 19
minutes.
When the cleaning cycle is finished, a confirmation screen appears.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
6. Select Yes to print a nozzle check pattern.
7. Check the printed pattern to see if there are gaps in the lines.
Printhead is clean
Printhead needs cleaning
If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged after
that, contact Epson for support.
Parent topic: Print Head Cleaning
Adjusting the Paper Feed Using the Product Control Panel
If your printouts are grainy or blurry, or you still see dark or light horizontal bands, you may need to
adjust the paper feed using the product control panel.
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1. Load roll paper or cut sheet paper in the printer depending on the following settings:
• For Quality First, load paper that is at least 8.27 inches wide by 11.7 inches long (210 mm ×
297 mm).
• For Length Accuracy First, load paper that is at least 8.27 inches wide by 23.7 inches long
(210 mm × 601 mm).
2. Make sure the correct paper type is selected.
Note: If you are using commercially available paper, make sure you create the custom paper
settings in advance.
3. Select the menu icon > Paper Setting > Roll Paper/Cut Sheet/Poster Board > Print
Adjustments > Lateral Feed Adjustment.
4. Select one of the following:
• Quality First: prints adjustment patterns to adjust the feed for image quality
• Length Accuracy First: prints measurement positions to adjust the feed for images that require
more precise dimensions and length, such as CAD files
Note: You will need a 24-inch (610 mm) ruler that can measure in 0.5 mm increments to perform
the adjustment.
5. Select Start to print an adjustment pattern or measurement position.
6. Depending on your adjustment selection, do one of the following:
• Quality First: Follow the instructions on the LCD screen to select the best patterns for the first set
of adjustment patterns and select OK.
After the second set of adjustment patterns prints, repeat the process.
Note: If there are visible lines in all of the adjustment patterns, repeat the paper feed adjustment
until a pattern with no visible stripes is printed near the center of the adjustment pattern.
• Length Accuracy First: Use a ruler that can measure in 0.5 mm increments to measure the
registration marks. Enter the measurement on the LCD screen and select OK.
The screen displays a confirmation message and returns to the home screen.
Parent topic: Adjusting Print Quality
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Print Head Alignment
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the printhead.
Before you align the printhead, note the following:
• Alignment varies depending on the loaded media. Align the printhead using the media on which you
want to print and select the paper type that matches the paper in the printer. When adjusting using
non-Epson paper, make sure you register the custom paper in advance.
• Run a nozzle check before you align the printhead. If there are any gaps in the nozzle check pattern,
clean the printhead.
• Manually align the printhead on any transparent, colored paper or plain paper.
• Make sure no direct sunlight enters the printer, or the alignment pattern may not be read correctly.
Aligning the Print Head Automatically Using the Product Control Panel
Aligning the Print Head Manually Using the Product Control Panel
Parent topic: Adjusting Print Quality
Related concepts
Print Head Cleaning
Print Head Nozzle Check
Aligning the Print Head Automatically Using the Product Control Panel
You can automatically align the printhead using the control panel on your product.
1. Load roll paper or cut sheet paper in the printer.
Note: Load paper that is at least 15.2 × 21.9 inches (388 × 558 mm) or larger.
2. Make sure the correct paper type is selected.
Note: If you are using commercially available paper, make sure you create the custom paper
settings in advance.
3. Select the menu icon > Paper Setting > Roll Paper/Cut Sheet/Poster Board > Print
Adjustments > Print Head Alignment.
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4. Select one of the following:
• Uni-D Alignment: adjusts differences in the print position for each color (takes 14 to 26 minutes to
complete)
• Bi-D Alignment: adjusts differences in the print position for bi-directional printing for each color
(takes 5 to 8 minutes to complete)
5. Select Auto.
6. Select Start.
The sensor reads the adjustment pattern and automatically aligns the printhead.
Note: Do not open the front cover or turn off the printer during the alignment process.
7. After the alignment is complete, check the results.
If the printhead still seems misaligned, select a different alignment method and repeat the process. If the
print results are still not satisfactory, adjust the printhead position manually.
Parent topic: Print Head Alignment
Related references
Maintenance Menu
Aligning the Print Head Manually Using the Product Control Panel
If you cannot run an automatic printhead alignment on your paper or automatic alignment does not
correct the problem, you can manually align the printhead using the control panel on your product.
1. Load roll paper or cut sheet paper in the printer.
Note: Load paper that is at least this size or larger: A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Make sure the correct paper type is selected.
Note: If you are using commercially available paper, make sure you create the custom paper
settings in advance.
3. Select the menu icon > Paper Setting > Roll Paper/Cut Sheet/Poster Board > Print
Adjustments > Print Head Alignment.
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4. Select one of the following:
• Uni-D Alignment: adjusts differences in the print position for each color (takes 14 to 26 minutes to
complete)
• Bi-D Alignment: adjusts differences in the print position for bi-directional printing for each color
(takes 5 to 8 minutes to complete)
5. Select Manual.
6. Select Start.
Note: Do not open the front cover or turn off the printer during the alignment process.
7. After each alignment pattern is printed, view the LCD screen for instructions on selecting the best
result in each pattern set.
8. After the alignment is complete, check the results.
If the printhead still seems misaligned, repeat the process.
Parent topic: Print Head Alignment
Related references
Maintenance Menu
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Maintenance and Transportation
See the instructions in these sections to maintain your printer for optimum results, or to move or
transport your printer.
Cleaning Your Product
Cleaning Around the Print Head and Caps
Replacing the Cutter
Moving the Product
Cleaning Your Product
To keep your product working at its best, you should clean it regularly (about once a month).
Note: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may
damage it. Do not use oil or other lubricants inside the product or let water get inside.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove any paper from the product.
5. Open the printer cover and carefully clean the inside of the product with a soft, clean cloth.
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6. Gently wipe the light blue area (a) in the direction indicated by the arrow.
Note: If you see dust or paper particles on the dark gray areas (b), use a cleaning stick to gently
clean them. Do not use too much force when cleaning or touch the rollers or the ink absorption pads
with your bare hands or your prints may be affected. Do not use cotton swabs to clean these areas.
Caution: Be careful not to touch the gears or ink tubes inside the product.
7. If your product is still dirty, dampen the cloth with a small amount of water and a mild detergent and
repeat the previous step. Wipe away any moisture with a soft, dry cloth.
8. If paper particles have accumulated in the holes on the platen, use a toothpick or similar tool to push
them through.
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9. Close the printer cover.
10. Use a soft, clean cloth to remove any dust or dirt from the outside of the product and the vents.
11. Plug in the power cord and connect any interface cables.
Parent topic: Maintenance and Transportation
Cleaning Around the Print Head and Caps
If your prints are scuffed or smeared, you can clean around the printhead, caps, and wipers to improve
print quality.
Note: Check the following when cleaning around the printhead:
• Remove any paper from the printer before cleaning.
• Always use new cleaning sticks.
• Do not touch the tip of the cleaning stick with your bare hand. The oils from your hand can affect print
quality.
• Make sure to touch a metal object to discharge any static electricity before you clean around the
printhead.
• Do not move the printhead by hand.
• Do not touch any parts inside the printer except for the printhead, caps, and wipers that you are
cleaning.
• Do not wipe the caps with alcohol or other organic solvents.
1. Select the maintenance icon > Print Head/Area around the Cap Cleaning.
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2. Select Start > How To... and follow the on-screen instructions.
Parent topic: Maintenance and Transportation
Replacing the Cutter
If you notice that your paper does not cut cleanly, you may need to replace the cutter.
Caution: Do not store the cutter where children can reach. The cutter's blade can cause an injury. Pay
careful attention when replacing the cutter.
Note: Do not remove the sheets placed between the new cutter's blades. It will automatically fall off the
cutter after replacement.
Note: Be careful not to damage the cutter blade. Dropping or knocking it against hard objects may chip
the blade.
Note: When installing the new cutter, tighten its fixing screws to prevent the cut position from shifting.
1. Remove any paper from the printer.
2. Select the menu icon > Maintenance > Replace Auto cutter blade.
3. Select Start > How To... and follow the on-screen instructions.
Note: Dispose of used cutters in a container according to local laws, statutes, and government
regulations.
Parent topic: Maintenance and Transportation
Related references
Maintenance Menu
Moving the Product
If you need to move or transport your product, prepare it as described here.
Note: Moving the printer with the bulk ink delivery system (ink unit) connected should be limited to within
the work area.
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Caution: During transportation, follow these guidelines to avoid damaging your product:
• Do not move the printer while the casters are locked.
• Do not roll the product on angled or uneven surfaces.
• Do not tilt the printer more than 10 degrees forward or back; this could result in the printer falling over
and cause an accident.
• Do not place your hand in the labeled parts of the support bar or between the printer and ink unit; this
could cause an injury.
• Assembling and disassembling should be done on a flat surface next to the installation location.
• Leave the ink packs installed to prevent the ports from drying out.
1. Do one of the following:
• If you want to move the product within the room, unlock the printer and ink unit's casters and roll
the product to its new location.
• If you are shipping the product, repack it in the original box using the packing materials that came
with the product.
Warning: Four or more people are required to lift the product.
• If you want to move the product to another location in the same building, continue to step 2.
2. Remove any paper from the product.
3. Select the menu icon > Maintenance > Move/Transport.
Ink discharges from the printer into the maintenance boxes.
Note: If the maintenance boxes are full, replace them before continuing.
4. Turn off the product.
5. Unplug the power cable.
6. Disconnect any connected cables.
7. Store the paper basket.
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8. Remove the two bolts from the ink unit's top cover.
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9. Remove the ink unit's top cover.
10. Remove the ink unit's rear cover.
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11. Disconnect the cables from the ink unit.
12. Raise the lever and slide the ink tube connector from the printer.
Note: Clean any ink stuck to the ink tube connector using a cleaning stick.
Note: After sliding out the ink tube connector, make sure it is secured onto the ink tube cover.
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13. Remove the bolts from the alignment cover.
210
14. Remove the alignment cover.
211
15. Remove the four bolts attached from the alignment cap to the ink unit's base.
212
16. Remove the bolt from the ink unit's bracket.
17. Detach ink unit from the printer.
213
18. Attach the transport cap to the printer.
19. Attach the transport cap to the ink unit.
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Resetting Control Panel Defaults
Solving Printer Problems
Solving Network Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Uninstall Your Product Software
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Checking for Software Updates
If you disabled automatic software updates, it's a good idea to periodically check Epson's support
website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support
(Canada), or latin.epson.com/support (Latin America) and select your product.
• Windows: You can also manually update the software by:
• Windows 11: Clicking the up arrow on the right side of the Windows taskbar, clicking the icon,
clicking on your product, and then selecting Software Update.
• Windows (other versions): Accessing the Windows Desktop and right-clicking the icon for your
product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking , and
then selecting Software Update.
• Clicking on the Utility tab in the printer settings window and selecting Software Update
You can also update the software by selecting Epson Software Updater in the EPSON or Epson
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
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• macOS 10.12.x, 10.13.x, 10.14.x, 10.15.x, 11.x, 12.x, 13.x: You can manually update the software by
opening the App Store, selecting Updates, searching for a software update option for Epson
Software, and selecting Update.
Parent topic: Solving Problems
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message Condition/solution
Change paper settings
Paper setting in the printer driver
is different from paper
information registered in the
printer. Change paper setting
from the application or the driver.
For details, see your
documentation.
To change paper information that was registered using Epson Media
Installer, load the paper and then use the control panel.
You can also use Epson Media Installer to change paper information
for paper that has not been loaded.
Depending on the version of Epson Media Installer you are using,
you may not be able to change the paper information.
Replacing the auto cutter blade
is recommended.
For details, see your
documentation.
The cutter has worn out. Replace the cutter.
TCP/IP configuration failed
The combination of the IP
address and the subnet mask is
invalid. See your documentation
for more details.
Enter the correct values for the IP address and the default gateway.
Check with your network administrator if you do not know the correct
values.
Communication between the
network and the printer is
unstable.
You may be able to resolve this
by setting IEEE802.3az (Energy
Efficient Ethernet) to "Off". See
your documentation for more
details.
See the online Administrator's Guide for detailed information.
218
LCD screen message Condition/solution
The initial password is the
product's serial number.
Please check the serial number.
See your documentation for
more details.
See the online Administrator's Guide for detailed information.
The initial password is provided
on the label attached to the
product.
See your documentation for
more details.
See the online Administrator's Guide for detailed information.
Recovery Mode Started in recovery mode because firmware update failed. Follow the
steps below to update the firmware again.
1. Connect the computer and printer by USB (in recovery mode,
updates over a network connection are not possible).
2. Download the latest firmware from the Epson support site, and
then start the update.
Paper setting in the printer driver
is different from paper
information registered in the
printer.
Change paper setting from the
application or the driver. For
details, see your documentation.
To change paper information that was registered using Epson Media
Installer, load the paper and then use the control panel.
You can also use Epson Media Installer to change paper information
for paper that has not been loaded.
However, you may not be able to change the paper information
depending on the version of Epson Media Installer you are using.
Optional storage unit does not
have enough space. Cannot
save any more jobs.
See your documentation for how
to delete stored print jobs.
Use with models equipped with external storage other than an SSD
Unit.
If the external storage is full and you cannot save data, delete
unnecessary data.
Printer error.
Turn the power off and on again.
If the problem persists, contact
Epson Support.
Turn the power off and on again.
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LCD screen message Condition/solution
The combination of the IP
address and the subnet mask is
invalid.
See your documentation for
more details.
The combination of the IP address and the subnet mask is invalid.
See XXX for more details.
Communication between the
network and the printer is
unstable.
You may be able to resolve this
by setting IEEE802.3az (Energy
Efficient Ethernet) to "Off". See
your documentation for more
details.
When IEEE802.3az is set to "On", the network connection status
may become unstable,and printing may not be possible depending
on your network environment.
Set this to "Off" when printing is complete.
The storage is full.
Cannot save any more jobs. See
the manual for details on deleting
stored print jobs.
See the online Administrator's Guide for detailed information.
The initial password is provided
on the label attached to the
product.
See your documentation for
more details.
See the online Administrator's Guide for detailed information.
Web Video Manual For more details, see the Epson Video Manuals.
Turn the power off, and then
seethe documentation to remove
the bulk ink solution from the
printer.
Remove the bulk ink delivery system.
After moving or transporting the
printer, see the documentation
before starting the printer.
See the following for more information.
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Error message Condition/solution
A printer part needs to be
replaced.
Contact Epson Support.
For details, see your
documentation.
XXXXXXXX
(Where XXXXXXXX is a 6-digit
or 8-digit alphanumeric code.)
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance
request code.
This cannot be cleared until the part is replaced. A printer error
occurs if you continue to use the printer.
Printer error. Turn the power off
and on again. If the problem
persists, contact Epson Support.
XXXXXXXX
(Where XXXXXXXX is a 6-digit
or 8-digit alphanumeric code.)
An error message is displayed in the following situations.
• The power cable is not connected securely
• An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from the outlet and
from the AC inlet on the printer, and then reconnect. Repeat this
several times if the error continues to occur.
If the same error message is displayed on the LCD screen, contact
Epson for support and provide them with the displayed service code.
The printer cannot communicate
with the bulk ink solution.
Turn the power off, connect the
cables correctly, and then restart
the printer.
XXXXXXXX
Printer error is displayed in the following cases.
• The cable is not connected securely
• This message is displayed when a connection fails, such as with a
USB device. Turn off the printer and connect the USB or other
devices correctly.
• When the ink tube connector on the bulk ink delivery system is not
inserted correctly
• An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from the outlet and
from the AC inlet on the printer, and then reconnect. Turn the printer
on and off several times.
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Error message Condition/solution
The cover is open.
Close the rear cover, and then
turn the power on again.
XXXXXXXX
This message is displayed when the cover of the bulk ink delivery
system is not attached or is installed incorrectly.
Turn off the printer and attach the cover of the bulk ink delivery
system correctly.
Parent topic: Solving Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Print Quality Options - Windows
Color Management Options - Windows
Advanced Color Settings - Mac
Paper Setting Menu
General Settings Menu
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Related tasks
Selecting Print Layout Options - Windows
Removing and Installing Ink Supply Units (Ink Packs)
Related topics
Media Handling
Using the Optional Auto Take-up Reel
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance.
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1. Select the menu icon > General Settings > System Administration > Restore Default
Settings.
2. Select one of these options:
• Network Settings: Resets all network settings.
• Clear All Data and Settings: Resets all control panel settings except date and time and language
settings.
You see a confirmation screen.
3. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Printer Problems
Check these sections if you have problems operating your product.
Product Does Not Turn On or Turns Off Unexpectedly
LCD Screen Shuts Off
Media Does Not Cut Cleanly
Red Light Shines Inside the Printer
Product Stops Printing Unexpectedly
Forgot the Administrator Password
Software Installation Problems
Parent topic: Solving Problems
Product Does Not Turn On or Turns Off Unexpectedly
If the product does not turn on or turns off unexpectedly, try these solutions:
• Make sure the power cable is securely connected.
• Make sure the power outlet works by connecting the power cable for another electronic device.
• Turn off or adjust the Power Off Timer setting as necessary.
• If the product turned off due to a power outage or was unplugged before being turned off, the
printhead may not be correctly capped. If the printhead is left uncapped for a long time, the print
quality may decline. Turn on the printer and then turn it off to make sure the printhead is capped
(returns to the home position).
Parent topic: Solving Printer Problems
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LCD Screen Shuts Off
If the LCD screen shuts off intermittently, the printer may be in sleep mode. Try these solutions:
• Press the touchscreen or any of the buttons on the control panel to exit sleep mode.
• You can adjust the delay time before the product enters sleep mode in the Basic Settings menu.
Parent topic: Solving Printer Problems
Related references
General Settings Menu
Media Does Not Cut Cleanly
If the built-in cutter does not cleanly cut your media, try these solutions:
• Replace the cutter.
• Depending on the paper, if Quick Cut on the control panel is set to On, the paper may not be cut
cleanly.
• The cut end of roll paper wider than 44 inches (112 cm) may bend. Raise the additional output support
on the printer to prevent this and improve cutting.
Parent topic: Solving Printer Problems
Red Light Shines Inside the Printer
The red light always shines inside the printer. This is normal.
Parent topic: Solving Printer Problems
Product Stops Printing Unexpectedly
If your product stops printing unexpectedly, try these solutions:
• Make sure the power cable is securely connected.
• Check the messages on the control panel. If an error has occurred, follow the instructions on the
screen to clear the error.
• If an error occurs during printing, the print queue enters Pause status and stops printing. Do one of the
following to check the status of the print queue:
• In Windows, double-click the printer icon in the Devices and Printers, Printers, or Printers and
Faxes folder; if printing is paused, open the Printer menu and clear the Pause check box.
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• On a Mac, select System Preferences > Printers & Scanners or Print & Fax > Open Print
Queue. Double-click the icon for any printer that is Paused and click Resume Printer.
• If an error occurs during printing with the optional Adobe
®
PostScript
®
3™ expansion unit, check the
following:
• Make sure the paper width does not exceed the width of the printer. Try enabling the Auto Rotate
function or change the input data or the print settings so that the print width fits the width of the
printer.
• Make sure the selected paper type is supported.
• The print data may be corrupted. Check the data and correct it, if necessary.
• If the print data is too complicated to process when printing a PDF file, try lowering the PDF
rendering level in menu > General Settings > Printer Settings > PS Menu.
• Make sure the file size is 2 GB or less.
• Print a PS Error sheet ( menu > General Settings > Printer Settings > PS Menu) and check
the messages on the report to help determine the cause of the problem.
Parent topic: Solving Printer Problems
Forgot the Administrator Password
The preset value for the administrator password is the product serial number. Check the label on the
back of the product to locate the serial number. We recommend that you change the preset password as
soon as possible to prevent unauthorized access.
If you forgot the administrator password you created during network setup, contact Epson for support.
Parent topic: Solving Printer Problems
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Setup Guide booklet. Also make sure your system meets the requirements for your operating
system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
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• For Mac, make sure your product is shown in the printer list. Click System Preferences or System
Settings > Printers & Scanners or Print & Fax. If the printer name is not displayed, add the printer.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your system administrator.
• If you are printing over a network, make sure your product is set up properly on the network.
• If the USB cable is not recognized, try using a different USB cable.
Parent topic: Solving Printer Problems
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
Wired Network Connection Becomes Unstable
Parent topic: Solving Problems
Wired Network Connection Becomes Unstable
When you connect the product to a wired network using a router or access point that supports IEEE
802.3az (Energy Efficient Ethernet), the connection may become unstable, you may be unable to
connect to the product, and the communication speed may become slow. If you experience any of these
issues, follow the steps below to disable IEEE 802.3az and then connect your product again.
1. Disconnect the Ethernet cables connected to the computer and your product.
2. Disable IEEE 802.3az for the computer's network adapter if it is enabled (check your operating
system's Ethernet connection settings).
3. Connect the computer and your product directly with an Ethernet cable.
4. Print a network connection report from your product.
5. Check the printer's IP address on the network connection report.
6. On the computer, open a web browser and enter your product's IP address from the network
connection report.
7. Log in to Web Config using the administrator password
8. Select Network Settings > Ethernet.
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9. Select OFF for IEEE 802.3az. and click Next.
10. Click Settings and remove the Ethernet cable connecting the computer and your product.
11. If you disabled IEEE 802.3az for your computer's network adapter, enable it.
12. Reconnect the Ethernet cables from the router or access point to your computer and product.
If problems still occur, other devices on the network may be causing them.
Parent topic: Solving Network Problems
Related references
Interface Specifications
General Settings Menu
Solving Printing Problems
Check these sections if you have problems printing with your product.
Nothing Prints
Print Head Moves But Nothing Prints
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your printer is turned on.
• Make sure there are no error messages on the product's LCD screen.
• Make sure any interface cables are connected securely at both ends. If you have a spare cable, try
connecting with the spare cable.
• Check the model and specifications of the interface cable to see if the cable is appropriate for your
computer and printer.
• If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your printer directly to your computer instead of the hub.
• Make sure the USB hub is recognized correctly on the computer. Disconnect all USB hubs from the
computer and connect the printer directly to the computer's USB port.
• Make sure the USB cable length does not exceed 10 feet (3 m).
• If you are printing from a computer running a Windows operating system, make sure that the printer is
turned on and in ready status. Load paper A4-size or larger and then try printing a test page from the
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printer driver (right-click on the printer icon, then select Properties > General tab > Print Test Page).
If you are able to print a test page, check the application you are trying to print from. If you are unable
to print a test page, re-check the items above.
Note: The "Driver Version" shown on the test page is the version number of the Windows internal
driver. This differs from the Epson printer driver version that you installed.
Parent topic: Solving Printing Problems
Related references
Interface Specifications
Print Head Moves But Nothing Prints
If the printhead is moving and nothing prints, try these solutions:
• Print a nozzle check pattern. If the pattern does not print correctly, clean the printhead again. (If the
printer has not been used for a long time the nozzles may be clogged.)
• If you see a message about motor self adjustment on the product's LCD screen, the printer is
adjusting its internal motor. Wait a few moments for the message to disappear and do not turn off the
printer.
Parent topic: Solving Printing Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems
Paper Does Not Collect in the Basket or is Creased
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first).
228
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.
• Follow any special loading instructions that came with the paper.
• Load paper just before printing.
• If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary.
Then reload the paper.
• If you cannot insert paper easily into the paper feed slot, make sure the paper is perfectly flat and not
curled.
• Do not load more than one piece of cut sheet paper.
• Make sure your paper meets the specifications for your product.
• If poster board does not feed, make sure you are loading it straight into the product, not at an angle.
• If paper does not eject correctly, decrease the Paper Suction setting for the loaded paper type.
• Make sure that paper is not jammed inside the product.
• Make sure you are using the product at the proper room temperature.
• If you are using paper that curls easily, make sure you are in an environment with a room temperature
of 73 °F (23 °C) or higher.
• If you are using pre-printed paper, such as a certificate, disable the Paper Size Check setting.
Parent topic: Solving Paper Problems
Related references
Paper Setting Menu
Paper Specifications
Related topics
Roll Paper Handling
Cut Sheet Handling
Paper Jam Problems
If roll paper has jammed in the printer, check the error display on the control panel and follow the steps to
remove the paper.
229
Caution: If you need to open the printer cover during use, do not touch the areas indicated by the
caution labels. Doing so may cause burns due to high temperatures.
1. Select Start.
2. Select See Description on the control panel to view the procedure.
Follow the on-screen procedure to remove the jammed paper.
Parent topic: Solving Paper Problems
Related tasks
Loading Roll Paper
Cutting Roll Paper Manually
Loading Cut Sheets
Removing Cut Sheets
Loading Poster Board
Removing Poster Board
Paper Does Not Collect in the Basket or is Creased
If paper does not collect correctly in the paper basket, try these solutions:
• If paper does not collect in the basket, gently press on the paper basket as paper is ejected from the
printer. This prevents the paper from catching on the basket.
• If the paper folds after cutting, set the Auto Cut setting to Off. Cut the paper manually while
supporting the print.
• If the paper creases and does not collect in the basket, close the basket and resume printing. Before
the paper reaches floor, hold the paper with both hands and continue to support it until printing is
complete. Do not load more than one piece of cut sheet paper at a time.
Parent topic: Solving Paper Problems
Related topics
Using the Paper Basket
Solving Print Quality Problems
Check these sections if you have problems with print quality.
Nozzle Check Pattern Prints Incorrectly
Overall Print Quality is Poor
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Lines Are Misaligned
Prints are Scuffed or Smeared
Prints are Wrinkled
Margins Appear in Borderless Prints
Parent topic: Solving Problems
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Clean the printhead and print the check pattern again. If cleaning the printhead several times does not
solve the problem, run a Power Cleaning.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every few weeks and print a nozzle check pattern to prevent the nozzles from clogging.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
General Settings Menu
Overall Print Quality is Poor
If you notice that your print quality is uneven, too light, too dark, or there are lines in the print (banding),
try these solutions:
• Run a nozzle check to see if any of the printhead nozzles are clogged. Then clean the printhead, if
necessary.
• If clogs are not cleared after cleaning the printhead three times, run a Power Cleaning. If the situation
does not improve after running a Power Cleaning, clean the capping station and wiper, and then clean
the printhead again. If you cleaned the printhead another three times and the situation has not
improved, turn off the product and leave it off overnight or longer. When turned off for some time, the
clogged ink may dissolve. Turn on the printer and check the results. If the print quality still has not
improved, contact Epson Support.
• Align the printhead.
• Adjust the paper feed.
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• Make sure you are using genuine Epson ink packs. If you use non-Epson ink packs, printouts may be
faint, or the color of the printed image may be uneven because the remaining ink level is not correctly
detected.
• Make sure your ink packs have not expired. For best results, use ink packs before the expiration date
printed on the package (within one year of installation in the printer). Replace expired packs with new
ones.
• Shake the ink packs before installing them in the printer.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• Compare the print result with the image on your computer screen. Since monitors and printers
produce colors differently, printed colors and screen colors do not always look the same.
• Exposed paper may deteriorate depending on the temperature and humidity. Try cutting off the
exposed part of the paper.
• Make sure that the printer cover is closed during printing.
• If you use the printer when dust has accumulated, dust may stick to the print result. Clean the paper
input using the supplied cleaning sheets.
• Check the ink levels on the LCD screen. Replace any packs that are low on ink. If there is a difference
in color after replacing the ink pack, try cleaning the printhead a few times.
• Enable color management in the software application or in the printer driver.
• If you are printing on a poster, support the edges of the paper to prevent it from curving.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
• If you have registered settings for non-Epson media, perform uni-directional printing. Follow the steps
below to clear the checkbox for High Speed in the printer driver.
• Windows: On the Main tab, select Quality from Level.
• Mac: Select Print Settings from the list, and then select the Advanced Color Settings tab.
• Check the quality setting that you selected in the printer driver. Using a faster printing method may
decrease the overall print quality. Select Level options that prioritize quality over speed.
• If Lateral Feed Adjustment is set to Off, print quality may decline.
• If colors are uneven near the leading edge of the print, add a larger margin. In the print driver, you can
also set Quality Options > Paper Edge Quality to Add Top Margin or Optimize Media Edge Print
Quality.
Parent topic: Solving Print Quality Problems
232
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Purchase Epson Ink and Maintenance Boxes
Related references
Print Quality Options - Windows
Color Management Options - Windows
Advanced Color Settings - Mac
Related tasks
Removing and Installing Ink Supply Units (Ink Packs)
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Creating Custom Paper Settings Using the Control Panel
Cleaning Your Product
Lines Are Misaligned
With bidirectional printing, the printhead prints while moving left and right. If the printhead is misaligned,
ruled lines may be misaligned as a result. If you see vertical lines in the (bidirectional) print output, align
the printhead.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Prints are Scuffed or Smeared
If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Do not use paper with folds or creases and always use new media.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy or curled up on the edges. Load the paper just before printing and do not use wavy or
curled paper. For roll paper, cut off any wavy or curled parts and then load the roll again. For cut
sheets, use new paper.
233
• If the surface of the paper is scuffed, select a wider Platen Gap setting. If results do not improve, set
Advanced Paper Settings > Paper Eject Roller to Use.
Caution: The Paper Eject Roller setting may damage glossy paper.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
• Depending on the print density and type of paper you are using, the ink may take a while to dry. Do not
stack the prints until the ink is completely dry.
• Make sure that the printer driver's Media Type settings match the paper that you are using.
• If the edge is scuffed, try widening the margin. Set Top Margin to 45 mm and Bottom Margin to 15
mm.
• If the trailing edge is scuffed while printing, create your data with a wider margin.
• If the left or right edges of the paper are scuffed while printing, create your data with a wider left or
right margin. If the situation does not improve, rotate the data 90 degrees in the printer driver or your
software before you print.
• Try cleaning the area around the printhead, caps, and wipers.
• Try cleaning inside of the printer and the roll paper feeder.
• If the sensor of the auto take-up unit is tilted too far and about to touch the floor, straighten it
horizontally.
Parent topic: Solving Print Quality Problems
Related references
Paper Setting Menu
General Settings Menu
Related tasks
Creating Custom Paper Settings Using the Control Panel
Cleaning Around the Print Head and Caps
Prints are Wrinkled
If you see wrinkles on your prints, try the following to solve the problem:
• Dry the paper after printing.
• Roll out the paper and stretch it.
• Lower the ink density in the Paper Configuration dialog in the printer driver.
234
• Lower the resolution in the Print Quality setting in the printer driver.
• Make sure you are operating the printer at normal room temperature. The normal operating range for
Epson special media is 59 to 77 °F (15 to 25˚C), 40 to 60% humidity. For information about other
paper types, see the documentation supplied with the paper.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
Parent topic: Solving Print Quality Problems
Margins Appear in Borderless Prints
If borderless prints still have margins, try these solutions:
• Check the print settings selected in your print application you are using, as well as the printer driver.
• Make sure that the paper settings on the LCD screen match the paper you loaded.
• Make sure borderless enlargement is not set to Min in the printer driver.
• Paper that is stored incorrectly may expand or contract. Make sure you have stored the paper
according to the manufacturer's specifications.
• Check that the paper you are using supports borderless printing.
• If you are using roll paper, change the Adjust Cut Position setting. This may reduce the margins at
the top and bottom of the print.
• On cut sheet media, you can print without borders on the left and right edges only.
Parent topic: Solving Print Quality Problems
Related references
Maintenance Menu
Paper Setting Menu
Borderless Paper Type Compatibility
Related tasks
Selecting Roll Paper Settings - Mac
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
235
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your printer software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Close all applications running on your computer.
4. Do one of the following:
• Windows 11: Click , then search for Settings and select it. Select Apps or System > Apps &
features. Then select the program you want to uninstall and select Uninstall.
• Windows 10: Right-click and select Control Panel > Programs > Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select
Epson, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
5. Restart your computer, then re-install your software.
236
Note: If re-installing your product software does not solve a problem, contact Epson support.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If re-installing your product software does not solve a problem, contact Epson support.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
latin.epson.com/support (Latin America) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. (If
you do not see an Uninstaller utility, search for "Uninstaller" using the site search field.)
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan,
or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Where to Get Help (U.S. and Canada)
Epson provides technical support and information on the installation, configuration, and operation of
professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611,
7 a.m. to 4 p.m., Pacific Time, Monday through Friday. Days and hours of support are subject to change
without notice.
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Note: If you experience difficulty with the toll-free number, call (562) 276-1305 (U.S.).
Before you call, make sure you have your printer serial number and proof of purchase.
Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to
common problems. You can download drivers, firmware, and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Solving Problems
Where to Get Help (Latin America)
If you need additional help with your Epson product, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at latin.epson.com/support and select your product for solutions to
common problems. You can download drivers, firmware, and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Note: For help using any other software on your system, see the documentation for that software for
technical support information.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
238
• Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Brazil 0800-007-5000
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 602-4751
Other cities: 01-8000-915235
Costa Rica 800-377-6627
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052
Other cities: 800-087-1080
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10-126
Uruguay 00040-5210067
* Contact your local phone company to call this toll-free number from a mobile phone.
If your country does not appear in the list, contact the sales office in the nearest country. Toll or long
distance charges may apply.
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Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or
this site (Canada) for information on how to return your Epson products for proper disposal.
Windows System Requirements
Mac System Requirements
Printing Specifications
Paper Specifications
Printable Area Specifications
Ink Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should meet these requirements.
Microsoft Windows OS
version
(32- and 64-bit
compatible)
Windows 11, Windows 10, Windows 8.x, Windows 7, Windows Server 2022,
Windows Server 2019, Windows Server 2016, Windows Server 2012 R2,
Windows Server 2012, Windows Server 2008 R2, Windows Server 2008
CPU Intel Core 2 Duo 3.05 GHz or more
Memory 4 GB or more
Hard disk space
available
64 GB or more
Display resolution WXGA (1280 × 768) or higher
Connection method USB or Ethernet
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Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America),
select your product, and select Downloads.
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should meet these requirements.
OS X version 10.9.5 or later
CPU Intel Core2 Duo 3.05 GHz or more
Memory 2 GB or more
Hard disk space
available
32 GB or more
Display resolution 1280 × 800 or higher
Connection method USB or Ethernet
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America),
select your product, and select Downloads.
Parent topic: Technical Specifications
Printing Specifications
Printing method Serial inkjet
Nozzle configuration 800 nozzles × 12 colors
Resolution 2400 × 1200 dpi maximum
Control code ESC/P raster (undisclosed command)
Adobe PostScript 3
Adobe PDF 1.7
Paper feed method Friction feed
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Built-in memory 6.0 GB
Network Printing
Protocols/Functions
EpsonNet Print (Windows [only supports IPv4])
Standard TCP/IP (Windows)
WSD Printing (Windows)
Bonjour (Mac)
IPP Printing (Windows)
IPP Printing (Mac)
Security Standards/Protocols SSL/TLS (HTTPS Server/Client, IPPS)
IEEE802.1XIPsec/IP Filtering
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
Note: Use the printer at an altitude of 6561 ft. (2000 m) or less.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
Roll paper
Core size 2 inches (51 mm) and 3 inches (76 mm)
Outer diameter Up to 6.69 inches (170 mm)
Width 10 to 64 inches (254 to 1626 mm)
Thickness 0.003 to 0.02 inches (0.08 to 0.5 mm)
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Cut sheet/poster board (manual feed)
Thickness Cut Sheets
0.003 to 0.03 inches (0.08 to 0.8 mm)
Poster Board
0.003 to 0.06 inches (0.08 to 1.5 mm)
Length 11 to 62.2 inches (279.4 to 1580 mm)
Width 8.3 to 44 inches (210 to 1118 mm)
Parent topic: Technical Specifications
Printable Area Specifications
In the illustrations below, the gray area represents the printable area; the white arrow indicates the
direction in which the paper is ejected. If the margin set in an application is larger than the following
setting values, sections beyond the specified margins are not printed. For example, if 15 mm is selected
for the left and right margins in the printer menus and the document fills the page, the 15 mm at the left
and right sides of the page will not be printed.
Note: When printing borderless, quality may decline in the expanded printable area.
Roll paper
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1 Printable width: 10 inches (254 mm) to 64.01 inches (1626 mm)
2 Left/right margin: 0.12 inches (3 mm)
3 Top margin: 0.12 to 0.59 inches (3 to 15 mm)*
4 Printable length: 5 inches (127 mm) up to 298.56 feet (91 m)
Note: Actual maximum print length depends on print application, paper size, printer driver
settings, and operating system.
5 Bottom margin: 0.12 to 1.77 inches (3 to 45 mm)*
* For these paper types the default top and bottom margins are:
• 0.8 inch (20 mm): Epson Premium Glossy Photo Paper (250), Epson Premium Semigloss Photo
Paper (250), Epson Premium Luster Photo Paper (260), and Epson Premium Semimatte Photo Paper
(260)
• 1.77 inch (45 mm): Epson UltraSmooth Fine Art Paper
Note:
• Even if the margins change, the printed size does not change.
• Printing is distorted when the trailing edge of the roll paper comes off the core. Make sure the trailing
edge does not come inside the printing area.
• When printing multiple pages without using auto cut, the margins between pages use the value set in
the Margin Between pages menu.
Cut sheets
245
Note: When printing borderless, the left and right margins are set to 0.
1 Printable width: 8.27 inches (210 mm) to 44.02 inches (1118 mm)
2 Left/right/bottom margin: 0.12 inches (3 mm)
3 Top margin: 0.55 inches (14 mm)
4 Printable length:
• Paper thickness 0.003 to 0.03 inches (0.08 to 0.8 mm): 11 to 62.2 inches (279.4 to 1580 mm)
• Paper thickness 0.03 to 0.06 inches (0.8 to 1.5 mm): 11 to 40.55 inches (279.4 to 1030 mm)
Parent topic: Technical Specifications
Ink Specifications
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not
specified for this printer could cause damage not covered by Epson's warranties.
Type UltraChrome PRO12 Ink
Water-based pigment ink Photo Black, Matte Black, Yellow, Vivid Magenta, Cyan, Gray, Vivid
Light Magenta, Light Cyan, Light Gray, Orange, Green, Violet
Use by date See the expiration date printed on the package (when stored at
normal temperatures)
Print quality guarantee After installation: 1 year (when stored at normal temperatures)
Temperature Transporting: –4 to 140 °F (–20 to 60 °C)
• 72 hours at 140 °F (60 °C)
• 4 days at –4 °F (–20 °C)
• 1 month at 104 °F (40 °C)
Installed (ink packs): –4 to 104 °F (–20 to 40 °C)
• 4 days at –4 °F (–20 °C)
• 1 month at 104 °F (40 °C)
Ink freezes at –4 °F (–20 °C)
Ink thaws and is usable after 4 hours at 77 °F (25 °C)
246
Ink capacity 1600 ml
Parent topic: Technical Specifications
Related references
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers
Dimension Specifications
Main unit (printer and bulk ink delivery system)
Height Roll paper cover closed: 45.08 inches (1145 mm)
Roll paper cover open: 45.98 inches (1168 mm)
Width 107.87 inches (2740 mm)
Depth When paper basket stored: 29.92 inches (760 mm)
When using paper basket (at maximum extension): 38.43 inches
(976 mm)
Weight (not including the ink
packs)
493.84 lb (224 kg)
Bulk ink delivery system
Height 27.68 inches (703 mm)
Width 12.68 inches (322 mm)
Depth 24.96 inches (634 mm)
Weight (not including the ink
packs)
97 lb (44 kg)
Parent topic: Technical Specifications
Electrical Specifications
Power supply rating 100 to 240 V
Rated frequency range 50/60 Hz
Input frequency range 49.5/60.5 Hz
247
Rated current 1.6 to 3.4 A
Power consumption
(approximate)
Printing: 95 W (ISO/IEC24712)
Ready mode: 40 W
Sleep mode: 2.2 W
Power off mode: 0.3 W
Parent topic: Technical Specifications
Environmental Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C)
Storage (before unpacking): -4 to 140 °F (-20 to 60 °C)
• 120 hours at 140 °F (60 °C)
• 1 month at 104 °F (40 °C)
Storage (after unpacking with ink charged): 14 to 104 °F (-10 to 40
°C)
Storage (after unpacking with ink discharged): -4 to 104 °F (-20 to 40
°C)
Humidity
(non-condensing)
Operating: 20 to 80%
Operating (recommended): 40 to 60%
Storage : 5 to 85%
248
Temperature and humidity
range
Operating: (gray area represents recommended range)
50 68
80 86 90
104
(°F)
10 20
27 30 35
40
(°C)
Parent topic: Technical Specifications
Interface Specifications
USB port for a computer USB 3.2 Gen 1 (Connector: B Type)
Ethernet Standards IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
(use a category 5e or higher shielded twisted pair cable)
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL62368-1
EMC: FCC part 15 Subpart B class A
Canada Safety: CAN/CSA-C22 No. 62368-1-14
EMC: CAN ICES-3 (A) / NMB-3 (A)
250
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or
this site (Canada) for information on how to return your Epson products for proper disposal.
Important Safety Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
General Product Safety Instructions
LCD Screen Safety Instructions
Ink Pack Safety Instructions
Parent topic: Notices
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Except as specifically explained in your documentation, do not attempt to service the product yourself.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
cabinet or insert objects through the slots.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Do not spill liquid on the product or use the product with wet hands.
• Do not insert or unplug the plug with wet hands.
251
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment. Do not modify the cord.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Make sure the plug is fully inserted into the outlet.
• Connect your product to a properly grounded power outlet. Avoid plugging the product into an outlet
on the same circuit as a photo copier or air control system that regularly switches on and off, or on an
outlet controlled by a wall switch or timer.
• Do not let the power cable become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of the correct size and rating.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the cabinet damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
252
Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
Click here for details.
Parent topic: Important Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. Never use
volatile chemicals such as thinner, benzene, or alcohol. Doing so could damage the surface of the
control panel.
• If the panel is particularly dirty, dampen the cloth with water containing a small amount of neutral
detergent, firmly wring the cloth dry before using it to wipe the panel, and then finish by wiping with a
soft, dry cloth.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly using large volumes of soapy water. If the liquid crystal solution gets into your eyes,
flush them with clean water for at least 15 minutes. If discomfort or vision problems remain after a
thorough flushing, see a doctor immediately. If liquid enters your mouth, see a doctor immediately.
• Do not press too hard on the LCD screen or subject it to heavy impacts. Doing so could damage the
control panel.
• Use only your finger to operate the LCD screen; it may not respond when operated with wet fingers or
gloved hands.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
Doing so could damage the control panel.
• Make sure to remove the protective film from the LCD screen before operating; otherwise it may not
respond.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson
for support.
• Do not subject your product to sudden changes in temperature or humidity; this may cause
condensation to develop inside the LCD screen and degrade its performance.
• The LCD screen may contain a few small bright or dark spots, and may display uneven brightness.
These are normal and do not indicate that the screen is damaged in any way.
Parent topic: Important Safety Instructions
Ink Pack Safety Instructions
• Keep ink packs out of the reach of children and do not drink the ink.
253
• Be careful when you handle used ink packs; there may be ink remaining around the ink supply port. If
ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately
with water.
• Do not put your hand inside the product or touch any ink packs during printing.
• Install a new ink pack immediately after removing an expended one. Leaving ink packs uninstalled can
dry out the print head and may prevent the product from printing.
• Install ink packs in all the ink trays. You cannot print if any of the trays are empty.
• Do not insert or remove replacement ink packs during printing.
• The green IC chip on this ink pack retains a variety of ink pack-related information, such as the ink
pack status, so that the ink pack may be removed and reinserted freely. Do not touch the green IC
chip on the ink pack. This may prevent normal operation and printing.
• If you remove an ink pack for later use, protect the ink supply area from dirt and dust and store it in the
same environment as the product. Note that there is a valve in the ink supply port, making covers or
plugs unnecessary, but care is needed to prevent the ink from staining items that the ink pack touches.
Do not touch the ink pack ink supply port or surrounding area.
• To ensure print quality, use an ink pack before the date printed on its package.
• Do not dismantle or alter an ink pack. This could damage the print head and may prevent the product
from printing.
• Do not drop ink packs or bump them against hard objects; otherwise, the ink may leak.
• Store ink packs at room temperature in a location that is not exposed to direct sunlight.
• After bringing an ink pack inside from a cold storage site, allow it to warm up at room temperature for
at least four hours before using it.
Parent topic: Important Safety Instructions
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
254
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference, in which
case the user may be required to take adequate measures.
Parent topic: Notices
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
255
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los
Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
256
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
257
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON
®
, SureColor
®
, PrecisionCore
®
, and UltraChrome
®
are registered trademarks and the EPSON
logo is a registered logomark of Seiko Epson Corporation.
Epson Preferred
SM
is a service mark of Epson America, Inc.
Adobe and PostScript
®
3
TM
are either registered trademarks or trademarks of Adobe in the United States
and/or other countries.
258
Mac, macOS, OS X, Bonjour, ColorSync, and Safari are trademarks of Apple Inc., registered in the U.S.
and other countries.
Google Chrome™ is a trademark of Google LLC.
Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
259
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal adviser for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
Parent topic: Copyright Notice
Copyright Attribution
© 2024 Epson America, Inc.
7/24
CPD-64769R1
Parent topic: Copyright Notice
