Windi Lift Pro Tower Fan
User Manual
LTF-F461S-AUS
2
1 × Tower Fan Body
2 × Bases
1 × Pole
1 × Screw Set
1 × Screwdriver
1 × Remote Control
1 × 3V CR2025 Battery (Pre-Installed)
1 × User Manual
1 × Quick Start Guide
SpecificationsTable of Contents
Package Contents
Package Contents
Specifications
Safety Information
Getting to Know Your Smart Tower Fan
Controls & Display
Getting Started
VeSync App Setup
Using Your Smart Tower Fan
VeSync App Functions
Care & Maintenance
User Servicing Instructions
Troubleshooting
VeSync App Troubleshooting
Limited Warranty Information
Customer Support
2
2
3
7
9
11
12
13
14
15
16
17
18
20
23
Model LTF-F461S-AUS
Power Supply AC 120V, 60Hz
Rated Power 36W
Timer 2–12 hr
Max Speed 25 f t/s
Noise Level 28–48dB
Fuse 2.5 Amp, 125V
(3.6 x 10 mm)
Dimensions 12.5 x 12.5 x 47 in
/ 32 x 32 x 119 cm
Weight 11.5 lb / 5.2 kg
3
• Only use your tower fan as
described in this manual.
• Do not use your tower fan outdoors.
• To protect against electric shock,
do not immerse the tower fan cord,
plug, or housing in water or spray
with liquids.
• Do not place the tower fan in a
window. Keep your tower fan away
from water and wet or damp areas.
• Keep your tower fan away from
open flames, heat sources, or other
heating and cooking appliances.
• Do not use where combustible
gases, vapors, metallic dust,
aerosol (spray) products, or fumes
from industrial oil are present.
• Do not place anything into any
opening on the tower fan.
• Do not use with any openings
blocked; keep free of dust, lint, hair,
and anything that may reduce
airflow.
• Avoid contact with moving fan
parts.
• Do not hang or mount the tower
fan on a wall or ceiling.
• Only use the tower fan on a dry
and level surface.
• Close supervision is necessary when
the tower fan is used by or near
children.
• Children should be supervised to
ensure that they do not play with
the tower fan.
• Children should be supervised to
ensure they do not insert fingers or
objects into the vent openings.
• Children should not clean or
perform maintenance on the tower
To reduce the risk of fire, electric shock, or other injury, follow all instructions and safety guidelines.
fan without supervision.
• Keep the inside of the tower fan dry.
To prevent moisture buildup,
avoid placing in rooms with major
temperature changes.
• Unplug the tower fan when not in
use for an extended period of time.
• Do not use other items or third-
party parts as replacement parts
for this tower fan.
• Do not use your tower fan if it is
damaged or not working correctly,
or if the cord or plug is damaged.
Do not try to repair it yourself.
Contact Customer Support (see
page 23).
• Do not operate any fan with
a damaged cord or plug. Discard
fan or return to an authorized
service facility for examination
and/or repair.
• Do not run cord under carpeting.
Do not cover cord with throw rugs,
runners, or similar coverings. Do
not route cord under furniture or
appliances. Arrange cord away
from trac area and where it will
not be tripped over.
• WARNING: To reduce the risk of fire
or electric shock, do not use this
tower fan with any solid-state
speed controls (such as a dimmer
switch).
• This tower fan is not to be used
by persons (including children)
with reduced physical, sensory,
or mental capacities, or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning the use
Safety Information
GENERAL SAFETY
READ AND SAVE THESE
INSTRUCTIONS
4
• Your tower fan has a polarized plug
(one prong is wider than the other),
which fits into a polarized outlet
only one way.
If the plug does not fit, reverse the
plug. If it still does not fit, do not use
the plug in that outlet. Do not alter
the plugin any way.
• Turn o the tower fan before
removing the plug from the outlet.
To unplug, grab the plug and pull
from the outlet. Never pull from the
power cord.
• Keep the tower fan near the
outlet it is plugged into. The
use of an extension cord is not
recommended.
• Always turn the tower fan o
and unplug it when not in use
and before moving, cleaning, or
servicing the fan.
• Never place the cord near any
heat source.
• Do not cover the cord with a rug,
carpet, or other covering. Do not
POWER CORD & FUSE
place the cord under furniture or
appliances.
• To avoid a tripping hazard, keep
the cord out of areas where people
walk often. Place the cord where it
will not be tripped over and safely
coil the cord.
• A loose fit between the AC outlet
and plug may cause overheating
and a distortion of the plug.
Contact a qualified electrician to
replace a loose or worn outlet.
• This product employs overload
protection (fuse). A blown fuse
indicates an overload or short-
circuit situation. If the fuse blows,
unplug the product from the
outlet. Replace the fuse as per the
user servicing instructions (follow
product marking for proper fuse
rating) and check the product. To
replace the fuse, see Replacing
the Fuse, page 16. If the
replacement fuse blows, a short-
circuit may be present and the
product should be discarded or
returned to an authorized service
facility for examination and/or
repair. Please contact Customer
Support (see page 23).
• If the power cord is damaged, it
must be replaced by Vesync (US)
Corporation or similarly qualified
persons in order to avoid an electric
or fire hazard. Please contact
Customer Support (see page
23).
• Your tower fan should only be
used with 120V, 60Hz electrical
systems. Do not plug into another
type of outlet.
Safety Information (cont.)
of the appliance by a person
responsible for their safety.
• Not for commercial or industrial use.
Household use only.
• Ensure that the fan is switched
o from the supply mains before
removing the guard.
• WARNING: To Reduce The
Risk Of Fire, Electric Shock Or
Injury To Persons, Do Not Use
Replacement Parts That Have
Not Been Recommended By The
Manufacturer (e.g. Parts Made At
Home Using A 3D Printer).
• User instructions of portable and
window mounted fans shall state
that a fan shall not be modified
by users, such as by adding
supplemental filters to fans not
intended to be used for air cleaning
purposes.
5
• Remove and immediately recycle or
dispose of used batteries according
to local regulations and keep away
from children. DO NOT dispose
of batteries in household trash or
incinerate;
• Even used batteries may cause
severe injury or death;
• Call a local poison control center
for treatment information;
• Only use with a 3V CR2025 battery;
• Non-rechargeable batteries are not
to be recharged;
• Do not force discharge,
recharge, disassemble, heat
above manufacturer’s specified
temperature rating, or incinerate.
Doing so may result in injury due
to venting, leakage, or explosion
resulting in chemical burns;
• Ensure the batteries are installed
correctly according to polarity (+
and -);
• Do not mix old and new batteries,
dierent brands or types of
WARNING
• INGESTION HAZARD: This product contains a button
cell or coin battery.
• DEATH or serious injury can occur if ingested.
• A swallowed button cell or coin battery can cause
Internal Chemical Burns in as little as 2 hours.
• KEEP new and used batteries OUT OF REACH of CHILDREN.
• Seek immediate medical attention if a battery is
suspected to be swallowed or inserted inside any part
of the body.
Warning: Contains coin battery
KEEP OUT OF REACH OF CHILDREN
batteries, such as alkaline, carbon-
zinc, or rechargeable batteries;
• Remove and immediately
recycle or dispose of batteries
from equipment not used for an
extended period of time according
to local regulations;
• Always completely secure the
battery compartment. If the battery
compartment does not close
securely, stop using the product,
remove the batteries, and keep
them away
from children.
• Place sticky tape around both sides
of the battery and dispose of it
immediately in an outdoor trashcan
or recycle safely;
• Store spare batteries securely;
• Empty recycling units on a regular
basis;
• Use non-transparent containers to
keep the batteries out of view.
WARNINGS FOR USING THE REMOTE CONTROLLER
6
SAVE THESE INSTRUCTIONS
Unfortunately, it is not obvious when
a button or coin battery is stuck in a
child’s esophagus (food pipe). The child
might:
These sorts of symptoms vary or
fluctuate, with the pain increasing and
then subsiding.
A specific symptom to button and
coin battery ingestion is vomiting fresh
(bright red) blood. If a child does this,
seek immediate medical help.
The lack of clear symptoms is why it is
important to be cautious with “flat” or
spare button or coin batteries in the
home and the products that contain
them. Be aware that even used button
or coin batteries may cause injury.
• Cough, gag, or drool a lot;
• Appear to have a stomach upset
or a virus;
• Be sick;
• Point to their throat or stomach;
• Have pain in their abdomen, chest,
or throat;
• Be tired or lethargic;
• Be quieter or more clingy than usual
or otherwise “not themselves”;
• Lose their appetite or have
a reduced appetite;
• Not want to eat solid food /
be unable to eat solid food.
7
Getting to Know Your Smart Tower Fan
A. Control Panel
B. LED Display
C. Vents
D. Fan Blade
E. Pole
F. Base
A
G
I
C
D
H
F
B
E
G. Release Button
H. Adjustment Knob
I. Remote Control
8
a. Timer Button
b. Fan Mode Button
c. On/O Button
d. Oscillate Button
e. Fan Speed Button
CONTROL PANEL
LED DISPLAY
d
e
f g h i
a
b
c
f. Auto Mode Indicator
g. Advanced Sleep Mode Indicator
h. Fan Speed Indicators
i. Wi-Fi Indicator
9
On/O Button
• Tap to turn the tower fan
on/o.
• Press and hold for 5 seconds
to connect the tower fan
to the VeSync app. See the
in-app instructions for more
information (see page 12).
• Press and hold for 15 seconds
to reset the tower fan and
disconnect from Wi-Fi
(see page 12).
Fan Speed Button
• Tap to cycle through fan
speeds from 1 (low) to 5 (high).
Oscillate Button
• Tap to turn oscillation on/o.
• The tower fan has a 90° angle
of oscillation.
Timer Button
• Tap to cycle through timer
options: 2, 4, 6, 8, or 12 hours.
Wi-Fi Indicator
• Blinks when connecting to the
VeSync app, lights up when
connected to VeSync, and is o
when disconnected from it. See
the in-app instructions for more
information (see page 12).
Getting to Know Your Smart Tower Fan (cont.)
CONTROLS & DISPLAY
Fan Mode Button
• Tap to cycle through fan
modes: Normal, Auto, and
Advanced Sleep (see Fan
Modes, page 13).
• Press and hold for 3 seconds to
turn the selection sounds and
display on/o (see Sound &
Display O, page 14).
Indicator Lights
• Turns on to indicate fan
speed and timer settings.
Indicator Lights Fan Speed
1
2
3
4
5
Indicator Lights
Timer Indicator
2 h
4 h
6 h
8 h
12 h
10
Sound & Display O Button
• Press to turn selection sounds
and display on/o (see Sound
& Display O, page 13).
Advanced Sleep Mode Button
• Press to turn Advanced Sleep
Mode on/o (see Advanced
Sleep Mode, page 13).
The remote control can be used to control
any of the tower fan’s functions from
a distance. The remote must be within
16 ft / 5 m of the tower fan to work.
Note:
• Remove the plastic tab from the remote
control’s battery compartment
before using.
• To replace the battery, see page 15
REMOTE CONTROL
A
B
C
D
A. On/O Button
B. Timer Button
C. Fan Mode Button
D. Sound & Display O Button
E. Oscillate Button
F. Increase/Decrease Fan Speed
G. Advanced Sleep Mode Button
H. Battery Compartment (On the Bottom)
F
E
G
H
11
Getting Started
WARNING: Do not use the fan before
finishing assembly.
1. Remove all packaging.
2. Snap the two pieces of the base
together.
3. Attach the base to the pole with the
provided screw set.
4. Place the tower fan body on the pole
until it clicks into place.
5. Place the tower fan on a flat, stable
surface such as the floor.
6. When using the tower fan, allow at
least 15 in / 38 cm of clearance from the
front of the tower fan. Keep away from
anything that would block air flow, such
as curtains.
7. Optionally, for a shorter fan, you can
use the tower fan body separate from
the base.
15 in / 38 cm
Note 1: Please ensure that the pole is
securely connected to the base.
Note 2: Please ensure that the screw
gaskets are placed at the bottom of the fan
base in the sequence shown in the diagram
to enhance stability.
12
Note:
• The VeSync app is continually being improved and may change over time. If there are any
dierences, follow the in-app instructions.
• Requires device to run app, Wi-Fi or mobile data, and iOS
®
version 15 or Android™ version 8
(or above). Standard data and messaging rates may apply. Registration is required.
Note:
• You must create your own VeSync
account to access voice assistants.
• A list of voice commands is available
under settings in the VeSync app.
Connect With Amazon Alexa or Google Assistant™
You can use the VeSync app to connect your
smart tower fan to Amazon Alexa or Google
Assistant™. Follow the in-app instructions to
connect VeSync to your voice assistant.
Wi-Fi Connection:
• To disconnect the Wi-Fi, press and hold for
15 seconds until the Wi-Fi indicator turns o.
This will restore the device’s default settings
and disconnect it from the VeSync app.
• To reconnect, please follow the instructions
in the VeSync app for adding a device.
Note: For Android™ users, choose
“Allow” to use VeSync.
Note: You must create your own VeSync
account to use third-party services and
products. These will not work with a guest
account. With a VeSync account, you can
also allow your family and friends to control
your smart tower fan.
Note: Your phone must have Location turned
on while your phone is connecting to your
smart tower fan. This is required to establish the
Bluetooth
®
connection. You can turn Location o
after your smart tower fan is finished connecting
to the VeSync app.
VeSync App Setup
1. To download the VeSync app, scan
the QR code or search “VeSync” in the
Apple App Store
®
or Google Play Store.
2. Open the VeSync app. If you already
have an account, tap Log In. To create
a new account, tap Sign Up.
3. Follow the in-app instructions to set up
your smart tower fan.
13
Using Your Smart Tower Fan
1. Plug in and tap to turn on the tower
fan. The fan will start on low.
2. Tap to change fan speed from
1 (low) to 5 (high).
3. Tap to cycle through dierent
fan modes.
4. Tap to turn on oscillation.
5. Tap to set a timer.
Note: The max ambient working temperature
is 104°F.
Figure 1.1
Room Temperature Fan Speed
< 73°F 1
73°–7 7° F 2
77 °–80°F 3
80°–86°F 4
> 86°F 5
Auto Mode:
Use Auto Mode for automatic fan speed
adjustments according to the room
temperature.
1. Tap and select Auto Mode. will show
on the display.
2. The starting fan speed is determined by
the current room temperature. [Figure 1.1]
3. Optionally, tap to manually adjust the
fan speed while in Auto Mode. The tower
fan will then operate according to the
following logic:
a. If the temperature increases 5°F,
the fan speed will increase one level.
b. If the temperature decreases 5°F,
the fan speed will decrease one level.
Tap to cycle through fan modes: Normal,
Auto, and Advanced Sleep.
FAN MODES
Normal Fan Mode:
Use Normal Mode to manually control
the tower fan’s speed.
• Tap to change fan speed from
1 (low) to 5 (high).
• This is the tower fan’s default mode.
Advanced Sleep Mode:
Advanced Sleep Mode is an optimized
sleep mode that takes into account the
stages before you sleep, during sleep,
and as you wake up.
1. Tap and select Advanced Sleep
Mode, or press on the remote. will
show on the display.
a. After 5 seconds, the display will turn
o and selection sounds will
be disabled.
b. The starting fan speed is determined
by your current fan speed when you
select Advanced Sleep Mode.
2. After 1 hour, the tower fan will decrease
fan speed as the room temperature
stabilizes.
3. The tower fan then automatically
adjusts the fan speed according to the
fluctuating room temperature as you
sleep and wake up.
a. If the temperature increases 5°F, the
fan speed will increase one level.
b. If the temperature decreases 5°F, the
fan speed will decrease one level.
4. Tap , or on the remote, to turn
Advanced Sleep Mode o.
14
The VeSync app allows you to access
additional smart tower fan functions,
including those listed below. As the
app develops, more features may
become available.
1. Press and hold for 3 seconds to turn
o selection sounds and the display.
will show on the display.
2. Optionally, press on the
remote control.
3. After 5 seconds of no operation, the
display will automatically turn o and
selection sounds will be disabled.
4. Tap any button to temporarily turn
the display back on. If you don’t tap
another button, the display will turn
back o after 5 seconds.
5. Press and hold for 3 seconds (or press
on the remote) to turn on selection
sounds and the display.
When the tower fan is in standby or turned
o and unplugged, it will remember all its
previous settings, except for timer.
SOUND & DISPLAY OFF
MEMORY FUNCTION
Using Your Smart Tower Fan (cont.)
VeSync App Functions
REMOTE CONTROL
TURBO MODE
TIMER FUNCTION
ADVANCED SLEEP MODE
• Change tower fan settings through
the app.
• Use Turbo Mode to quickly circulate air
in your home.
• The tower fan automatically starts
oscillating and operates at fan speed 5.
• Set a timer between 1–24 hours.
• Easily view how much time is remaining.
• Adjust settings to fit your sleep habits.
SCHEDULES
• Create and customize tower fan
schedules to fit your routines.
Note: The VeSync app is continually being
improved. The app’s design, functions, content,
etc. may change or be discontinued at any
time without prior notice.
15
Care & Maintenance
• Unplug before cleaning.
• Wipe the outside of the tower fan with
a soft, dry cloth. If necessary, wipe
the housing with a damp cloth, then
immediately dry.
• Use a vacuum, duster, or compressed air
to clean the inside of the tower fan.
• If necessary, use a screwdriver to remove
the back cover and clean the inside of
the tower fan.
1. Remove the battery compartment
by pinching the tab and pulling the
compartment out.
CLEANING THE TOWER FAN REPLACING THE REMOTE
CONTROL BATTERY
• Do not clean with abrasive chemicals
or flammable cleaning agents.
Note:
• Make sure the tower fan is turned o
before removing the back cover.
• Clean the internal parts with a dry cloth.
2. Remove the old battery.
3. Replace with a new 3V CR2025 battery.
Make sure the polarities match.
4. Replace the battery compartment.
16
1. Unplug the tower fan. Grab the plug
and pull from the outlet. Never pull
from the power cord.
2. Open the fuse cover on the plug by
sliding the fuse cover toward the
metal prongs.
REPLACING THE FUSE STORAGE
Note: If the replacement fuse blows,
a short-circuit may be present. Please
contact Customer Support (see page 23).
CAUTION, RISK OF FIRE: Do not replace
the plug if it is damaged. If the plug is
damaged in any way, stop using the tower
fan and contact Customer Support
(see page 23).
If not using the tower fan for an extended
period of time, cover the tower fan and
store in a cool, dry place to avoid
moisture damage.
3. Carefully remove the blown fuse with
tweezers or a small tool. Make sure
not to break the glass fuse.
4. RISK OF FIRE: Only replace the fuse with
a 2.5 Amp, 125V fuse (3.6 × 10 mm).
Do not use any other type of fuse.
5. Slide the fuse cover closed.
User Servicing Instructions
17
Troubleshooting
Problem Possible Solution
Tower fan will not turn
on or respond to button
controls.
Plug in the tower fan.
Check to see if the power cord is damaged. If so, stop using
the tower fan and contact Customer Support (see page 23).
Plug the tower fan into a dierent outlet.
Tower fan may be malfunctioning. Contact Customer Support
(see page 23).
Tower fan makes an
unusual noise while the
fan is on.
Make sure the tower fan is operating on a hard, flat,
level surface.
Tower fan may be damaged, or a foreign object may be
inside. Stop using the tower fan and contact Customer
Support (see page 23). Do not try to repair the tower fan.
Tower fan randomly
turns o.
Tower fan is malfunctioning. Stop using the tower fan and
contact Customer Support (see page 23).
If your problem is not listed, please contact Customer Support (see page 23).
18
VeSync App Troubleshooting
My Smart Tower Fan Isn’t Connecting to the VeSync App.
My Smart Tower Fan is Oine.
• Make sure your phone has Bluetooth
®
turned on and is not currently connected to another
Bluetooth device.
• During the setup process, you must be on a secure 2.4GHz Wi-Fi network. Confirm that the
network is working correctly.
• Make sure the Wi-Fi password you entered is correct.
a. There should be no spaces at the beginning or end of the password.
b. Test the password by connecting a dierent electronic device to the router.
c. If you’re manually typing in the SSID and password, double check that both are
entered correctly.
• Try moving your tower fan closer to the router. Your phone should be as close
as possible to your tower fan.
• Your router may need to be at a higher location, away from obstructions.
• Make sure your tower fan and router are away from appliances (such as microwave ovens,
refrigerators, electronic devices, etc.) to avoid signal interference.
• If you’re using a VPN, make sure it’s turned o while setting up your tower fan.
• Disable portal authentication for your Wi-Fi network. If portal authentication
is enabled, the tower fan will not be able to access your Wi-Fi network, and
setup will fail.
• Make sure the tower fan is plugged in and has power, then refresh the VeSync menu by
swiping down on the screen.
• Make sure your router is connected to the internet and your phone’s network connection
is working.
• Delete the oine tower fan from the VeSync app. Swipe left (iOS
®
) or press and hold
(Android™), then tap Delete. Reconfigure the tower fan with the VeSync app.
Note: Portal authentication means that you need to sign in to your Wi-Fi network through a web page
before you can use the Internet.
Note: Power outages, internet outages, or changing Wi-Fi routers may cause the tower fan to go oine.
If your problem is not listed, please contact Customer Support (see page 23).
19
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Federal Communication Commission Interference
Statement - Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Vesync (US) Corporation hereby declares that this equipment is in compliance with the FCC
requirements. The declaration of conformity may be consulted in the support section of our website,
accessible from https://www.vesync.com/legal/compliance/fcc
FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow
operation instructions as documented in this manual. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter. This equipment should be installed
and operated with a minimum distance of 20 cm between the radiator and your body. The
availability of some specific channels and/or operational frequency bands are country dependent
and are firmware programmed at the factory to match the intended destination. The firmware
setting is not accessible by the end user.
20
Limited Warranty Information
Product Windi Lift Pro
Tower Fan
Model LTF-F461S-AUS
Order ID
Date of Purchase
Levoit Limited Product Warranty
Register your products at https://warranty.levoit.
com/warranty to stay up to date with important
product information such as product updates,
limited warranties, usage and maintenance
recommendations, and notifications concerning
safety warnings or product recalls. Registration
is not required to claim your limited warranty.
Two (2) Year Limited Consumer
Product Warranty
Vesync (US) Corporation (“Vesync”) warrants that
the product shall be free from defects in material
and workmanship for a period of 2 years from
the date of original purchase (“Limited Warranty
Period”), provided the product was used in
accordance with its use and care instructions
(e.g., in the intended environment and under
normal circumstances).
California Residents Only
The Warranty Period begins on the original date
of delivery or pick-up.
Your Limited Warranty Benefits
During the Limited Warranty Period and subject
to this limited Warranty Policy, Vesync will, in its
sole and exclusive discretion, either (i) refund
the purchase price if the purchase was made
directly from the online Levoit store, (ii) repair any
defects in material or workmanship, (iii) replace the
product with another product of equal or greater
value, or (iv) provide store credit in the amount of
the purchase price.
Who Is Covered?
This limited warranty extends only to the original
consumer purchaser of the product and is not
transferable to any subsequent owner of the
product, regardless of whether the product
transferred ownership during the specified term
of the limited warranty. The original consumer
purchaser must provide verification of the defect
or malfunction and proof of the date of purchase
to claim the Limited Warranty Benefits.
Be Aware of Unauthorized Dealers or Sellers
This limited warranty does not extend to products
purchased from unauthorized dealers or sellers.
Vesync’s limited warranty only extends to products
purchased from authorized dealers or sellers that
are subject to Vesync’’s quality controls and have
agreed to follow its quality controls. Please be
aware, products purchased from an unauthorized
website or dealer may be counterfeit, used,
defective, or may not be designed for use in
your country. You can protect yourself and your
products by making sure you only purchase from
Vesync or its authorized dealers.
If you have any questions about a specific seller,
or if you think you may have purchased your
product from an unauthorized seller, please
contact our Customer Support Team via
support.levoit.com.
21
Disclaimer of Limited Warranties
TO THE FULLEST EXTENT PROVIDED BY
APPLICABLE LAW, EXCEPT AS WARRANTED IN THIS
LIMITED PRODUCT WARRANTY POLICY, VESYNC
CORPORATION PROVIDES THE PRODUCTS YOU
PURCHASE FROM VESYNC CORPORATION “AS IS”
AND VESYNC CORPORATION HEREBY DISCLAIMS
ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, STATUTORY,
OR OTHERWISE, INCLUDING BUT NOT LIMITED
TO ANY WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT, AND FITNESS FOR
PARTICULAR PURPOSE.
Sole and Exclusive Remedy
THE FOREGOING LIMITED WARRANTY
CONSTITUTES VESYNC CORPORATION’S
EXCLUSIVE LIABILITY, AND YOUR SOLE AND
EXCLUSIVE REMEDY, FOR ANY BREACH OF ANY
WARRANTY OR OTHER NONCONFORMITY
OF THE PRODUCT COVERED BY THIS LIMITED
PRODUCT WARRANTY STATEMENT. THIS LIMITED
WARRANTY IS EXCLUSIVE, AND IN LIEU OF
ALL OTHER WARRANTIES. NO EMPLOYEE OF
VESYNC CORPORATION OR ANY OTHER PARTY
IS AUTHORIZED TO MAKE ANY WARRANTY IN
ADDITION TO THE LIMITED WARRANTY IN THIS
LIMITED PRODUCT WARRANTY STATEMENT.
What’s Not Covered?
• Normal wear and tear, including parts that
might wear out over time (e.g., batteries,
filters, cleaning brush, essential oil pads, etc.).
• If the proof-of-purchase has been altered in
any way or is made illegible.
• If the model number, serial number or
production date code on the product has
been altered, removed or made illegible.
• If the product has been modified from its
original condition.
• If the product has not been used in
accordance with directions and instructions
in the user manual.
• Damages caused by connecting peripherals,
additional equipment or accessories other
than those recommended in the user manual.
• Damages or defects caused by accident,
abuse, misuse, or improper or inadequate
maintenance.
• Damages or defects caused by service
or repair of the product performed by an
unauthorized service provider or by anyone
other than Vesync.
• Damages or defects occurring during
commercial use, rental use, or any use for
which the product is not intended.
• If the unit has been damaged, including but
not limited to damage by animals, lightning,
abnormal voltage, fire, natural disaster,
transportation, dishwasher, or water (unless
the user manual expressly states that the
product is dishwasher-safe).
• Incidental and consequential damages.
• Damages or defects exceeding the cost
of the product.
Claiming Your Limited Warranty Service
in 5 Simple Steps:
1. Make sure your product is within the specified
limited warranty period.
2. Make sure you have a copy of the invoice
and order ID or proof-of-purchase.
3. Make sure you have your product.
DO NOT dispose of your product
before contacting us.
4. Contact our Customer Support Team
via support.levoit.com.
5. Once our Customer Support Team has
approved your request, please return
the product with a copy of the invoice
and order ID.
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Limitations of Liability
TO THE FULLEST EXTENT PROVIDED BY
APPLICABLE LAW, IN NO EVENT WILL VESYNC
CORPORATION, ITS AFFILIATES, OR THEIR
LICENSORS, SERVICE PROVIDERS, EMPLOYEES,
AGENTS, OFFICERS, OR DIRECTORS BE
LIABLE FOR:
(a) DAMAGES OF ANY KIND ARISING OUT OF OR
IN CONNECTION WITH PRODUCTS PURCHASED
FROM VESYNC CORPORATION IN EXCESS OF THE
PURCHASE PRICE PAID BY THE PURCHASER FOR
SUCH PRODUCTS, OR
(b) INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN
IF VESYNC CORPORATION OR ONE OF ITS
SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY
OR LIKELIHOOD OF SUCH DAMAGES.
AND REGARDLESS OF WHETHER CAUSED BY
TORT (INCLUDING NEGLIGENCE), BREACH OF
CONTRACT, OR OTHERWISE. OUR LIABILITY
SHALL UNDER NO CIRCUMSTANCES EXCEED
THE ACTUAL AMOUNT PAID BY YOU FOR THE
DEFECTIVE PRODUCT, NOR SHALL WE UNDER
ANY CIRCUMSTANCES BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT
OR INDIRECT.
EXCEPT AS COVERED BY THIS LIMITED PRODUCT
WARRANTY STATEMENT, VESYNC CORPORATION
SHALL NOT BE LIABLE FOR COSTS ASSOCIATED
WITH THE REPLACEMENT OR REPAIR OF
PRODUCTS PURCHASED FROM IT, INCLUDING,
BUT NOT LIMITED TO, LABOR, INSTALLATION, OR
OTHER COSTS INCURRED BY THE USER AND,
IN PARTICULAR, ANY COSTS RELATING TO THE
REMOVAL OR REPLACEMENT OF ANY PRODUCT.
OTHER RIGHTS YOU MAY HAVE
SOME JURISDICTIONS DO NOT ALLOW FOR:
(1) EXCLUSION OF IMPLIED WARRANTIES; (2)
LIMITATION ON THE DURATION OF IMPLIED
WARRANTIES; AND/OR (3) EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES; SO THE DISCLAIMERS IN THIS POLICY
MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS
YOU HAVE ONLY THE IMPLIED WARRANTIES THAT
ARE EXPRESSLY REQUIRED TO BE PROVIDED
IN ACCORDANCE WITH APPLICABLE LAW. THE
LIMITATIONS OF WARRANTIES, LIABILITY, AND
REMEDIES APPLY TO THE MAXIMUM EXTENT
PERMITTED BY LAW.
CHANGES TO THIS POLICY
We may change the terms and availability of
this limited warranty at our discretion, but any
changes will not be retroactive.
This warranty is made by:
Vesync (US) Corporation
1775 Flight Way, Suite 150
Tustin, CA 92782
USA
ALTHOUGH THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE
OTHER RIGHTS IN YOUR JURISDICTION. THIS
STATEMENT OF LIMITED WARRANTY IS SUBJECT
TO APPLICABLE LAWS THAT APPLY TO YOU AND
THE PRODUCT. PLEASE REVIEW THE LAWS IN
YOUR JURISDICTION TO UNDERSTAND YOUR
RIGHTS FULLY.
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If you have any questions or concerns about
your new product, please contact our
Customer Support Team.
App Store
®
is a trademark of Apple Inc.
Google, Android, and Google Play are trademarks
of Google LLC.
Wi-Fi is a registered trademark of
Wi-Fi Alliance
®
.
Amazon, Alexa and all related logos are
trademarks of Amazon.com, Inc. or its aliates.
iOS is a registered trademark of Cisco Systems,
Inc. and/or its aliates in the United States and
certain other countries.
The Bluetooth
®
word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by VESYNC
(SINGAPORE) PTE. LTD. is under license. Other
trademarks and trade names are those of their
respective owners.
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice PDF or
screenshot(s) ready before contacting Customer
Support.
Vesync (US) Corporation
1775 Flight Way, Suite 150
Tustin, CA 92782
USA
Website: support.levoit.com
Toll-Free: 1-888-726-852
Customer Support
Attributions
SUPPORT HOURS
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