OWNER’S MANUAL
FRONT LOADING
WASHING MACHINE
Read This Manual
Read all instructions and explanations for the
installation before use. Follow the instructions
carefully. Keep the operation instructions handy
for later use. If the appliance is sold or passed
on, ensure that the new owner always receives
these operation instructions.
MODEL:
TW-T21BU140UWM(MG)
1
CONTENTS
SAFETY INSTRUCTIONS
INSTALLATION
OPERATIONS
MAINTENANCE
Safety Instructions..................................................................
Product Description ...............................................................
Installation .................................................................................
Quick Start.................................................................................
Before Each Washing..............................................................
Detergent Dispenser..............................................................
Control Panel.............................................................................
Option.........................................................................................
Programs.....................................................................................
Cleaning And Care..................................................................
Trouble Shooting....................................................................
Customer Service....................................................................
2
11
12
16
17
18
19
20
27
29
34
Other Functions.......................................................................
22
Washing Programs Table.......................................................
28
Technical Specifications........................................................ 35
33
SAFETY INSTRUCTIONS
ELECTRIC SHOCK HAZARD
Safety Instructions
a potentially dangerous situation which may result in
death or serious injuries unless it’s avoided.
This combination of symbol and signal word indicates
a potentially dangerous situation which may result in
slight or minor injuries.
This combination of symbol and signal word indicates
Note!
a potentially dangerous situation which may result in
slight or minor injuries or damage to property and the
environment.
This combination of symbol and signal word indicates
2
Warning!
Caution!
Warning!
For your safety, the information in this manual must be followed
to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, personal injury or loss of life.
Explanation of the symbols:
its service agent or similarly qualified persons in order to avoid a hazard.
If the machine is damaged, it must not be operated unless repaired by
the manufacturer, its service agent or similarly qualified persons. Risk of
electric shock!
•
•
If the supply cord is damaged, it must be replaced by the manufacturer,
SAFETY INSTRUCTIONS
3
• Before maintenance, unplug the appliance.
• This appliance must be grounded. In the event of Malfunction or
breakdown , grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
• This appliance is equipped with a cord having an equipment-grounding
conductor and grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
• Improper connection for the appliance when using ungrounded outlet
or when GND terminal of outlet is not suitable with GND terminal of
power plug, can result in risk of electric shock. Check with a qualified
electrician or service person if you are in doubt as to whether the
appliance is properly grounded.
• Do not modify the plug provided with the appliance. If it does not
fit into the outlet , have a proper outlet installed by a qualified electrician.
• Make sure that the water and electrical devices must be connected by
a qualified technician in accordance with the manufacturer's
instructions and local safety regulations.
•
•
•
Pull out its plug from the power socket before cleaning or maintenance.
Do not use a socket with rated current less than that of appliance.
Never pull out power plug with wet hand.
Please remember to disconnect water and power supply immediately
after the clothes are washed.
SAFETY INSTRUCTIONS
4
RISK TO CHILDREN
• Children of less than 3 years should be kept away unless continuously
supervised.
• by Cleaning and user maintenance shall not be made children
without supervision.
• Animals and children may climb into the machine. Check the machine
before every operation.
• The glass door may be very hot during the operation. Keep
children and pets far away from the machine during the
operation .
The appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
•
• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities or lack of
experience and knowledge unless they have been given supervision
or instruction concerning use of the appliance by a person responsible
for their safety.
• Children should be supervised to ensure that they do not play with
the appliance.
For use in EU contries:
SAFETY INSTRUCTIONS
INSTALLATION LOCATION AND SURROUNDING
RISK OF EXPLOSION
5
• Do not wash articles that have been cleaned in, washed in, soaked in,
or spotted with combustible or explosive substances (such as wax, oil,
paint, gasoline, degreasers,dry-cleaning solvents, kerosene, etc.)
This may result in fire or explosion.
• The washer is not to be used if industrial chemicals have been used
for cleaning.
• All washing and additional substances are to be kept in a safe
place out of the reach of children.
• Do not install the machine on a carpet floor. The obstruction of
the openings by a carpet can damage the machine.
• Keep the appliance clear from heating sources and direct sunlight
to avoid plastic and rubber parts to corrode.
• Do not use the appliance in humid environments or rooms
containing explosive or caustic gas. In case of water leakage or
water splashes let the appliance dry in the open air.
• The appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the machine.
• Do not operate the machine in rooms with a temperature of
below 5°C. This can cause damages to parts of it. If it is
unavoidable, make sure to drain the water completely from
the appliance after every use (see “Maintenance - Cleaning of
drain pump filter“) to avoid damages caused by frost.
• Never use flammable sprays or substances in the immediate
proximity of the appliance.
SAFETY INSTRUCTIONS
INSTALLATION
ELECTRICAL CONNECTION
6
• Remove all packaging material and transport bolts before
using the appliance. Otherwise, serious damage may result.
• This appliance is equipped with a single inlet valve and can
be connected to the cold water supply only.
• Mains plug must be accessible after installation.
• Before washing clothes for the first time, the product shall be
operated once throughout all the procedures without any
clothes inside.
• Do not put any excessively heavy objects on the appliance, like
water containers or heating devices.
• The new hose-sets supplied with the appliance are to be used
and that old hose-sets should not be reused.
• Max. Inlet water pressure 1 MPa.
Min. inlet water pressure 0.05 MPa.
•
technician in accordance with the manufacturer‘s instructions and
local safety regulations.
Water and electrical connections must be carried out by a qualified
• Don´t use multiple plugs or extension cords.
• The appliance must not have an external switching device such as a
timer or connected to a circuit that is regularly switched on and off.
• Do not pull the plug out of the mains outlet if there is flammable
gas around.
• Never pull out power plug with wet hands.
• Always pull at the plug, not at the cable.
• Always unplug the appliance if it is not being used.
•
get damaged.
• Connect the product to a grounded outlet protected by a fuse
complying with the values in the “ Technical specifications“ table.
The grounding installation has to be made by a qualified
electrician.
Ensure that the machine is installed in accordance with the local
regulations.
Make sure the supply cable is not trapped by the machine, it can
SAFETY INSTRUCTIONS
WATER CONNECTIONS
7
RISK OF DAMAGING APPLIANCE
• Check the connections of the water inlet hose, the water tap and
the outlet hose for possible problems due to changes of water
pressure. If the connections loosen or leak close the water tap and
get it repaired. Do not use the appliance before the pipes and
hoses are installed properly by qualified persons.
• The water inlet and outlet hoses have to be safely installed and
remain undamaged. Otherwise, water leakage can occur.
• Do not remove the drain pump filter while there is still water in the
appliance. Big quantities of water can leak out, and there is a risk of
scalding due to hot water.
• Your product is only for home use and is only designed for the textiles
suitable for machine washing.
• Do not climb up and sit on top cover of the machine.
• Do not lean against machine door.
• Please do not close the door with excessive forces. If it is found difficult
to close the door, please check if clothes are put in or distributed well.
• It is forbidden to wash carpets.
SAFETY INSTRUCTIONS
8
OPERATION AND MAINTENANCE
8
OPERATION AND MAINTENANCE
The washing machine is not to be used if industrial chemicals have been
used for cleaning. Risk of explosion.
•
• Hands shall not be inserted into running drums.
• Before washing the clothes at first time, the product shall be operated
in one round of the whole procedures without the clothes inside.
The suggested program is “DRUM CLEAN”.
• Please check whether the water inside the drum has been drained before
opening its door.Please do not open the door if there is any water visible.
• Be careful of burning when the product drains hot washing water.
• Never refill the water by hand during washing.
• After program is completed, Please wait for two minutes to open the door.
• Never use any flammable, explosive or toxic solvents. Do not use
gasoline and alcohol etc. as detergents. Only select detergents
that are suitable for washing machine .
• Make sure that all pockets are emptied. Sharp and rigid items such
as coins, brooches, nails, screws, stones etc. may cause serious
damages to this machine.
• Remove all objects from pockets such as lighters and matches
before use the appliance.
• Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine, wax
and wax removers should be washed in hot with an extra amount
of detergent before being dried in the appliance.
• Items containing foam rubber (latex foam), shower caps, water
proof textiles, rubber backed articles and clothes or pillows fitted
with foam rubber pads should not be dried in the machine
• Fabric softeners or similar products should be used as
recommended in their instructions.
• Never try to open the door forcefully. The door will unlock shortly
after the end of a cycle.
• Please do not close the door with excessive force. If it is found
difficult to close the door, please check if the clothes are properly
inserted and distributed.
SAFETY INSTRUCTIONS
TRANSPORT
INTENDED USE
9
• Always unplug the appliance and close the water tap before
cleaning and maintenance and after each use.
• Never pour water over the appliance for cleaning purpose. Risk of
electric shock!
• Repairs shall only be carried out by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard. The
producer will not be responsible for damages caused by the
intervention of not authorized persons.
• Before Transport:
-.Bolts shall be reinstalled to the machine by a specialized person
-.Accumulated water shall be drained out of the machine
• This appliance is heavy. Transport with care. Never hold any
protruding part of the machine when lifting. The machine door
cannot be used as a handle.
• The product is intended only for home use and for textiles in
household amounts suitable for machine washing and drying. This
appliance is for indoor use only and not intended for built in use.
Only use according to these instructions. The appliance is not
intended for commercial use.
• Any other use is considered as improper use. The producer is not
responsible for any damage or injuries that may result of it.
• This appliance is intended to be used in household and similar
applications such as:
-.Staff kitchen areas in shops, offices and other working
environments;
-.Farm houses;
-.By clients in hotels, motels and other residential type
environments;
-.Bed and breakfast type environments;
-. Areas for communal use in blocks of flats.
SAFETY INSTRUCTIONS
ENVIRONMENT
For use in EU contries
This appliance is labelled in accordance with the European Directive 2012/19/EU on
waste electrical and electronic equipment (WEEE). The directive provides the framework
for the EU-wide take-back and recycling of waste equipment.
Disposal of old appliances
The devices marked with this symbol
must not be disposed of in household waste !
For use in other contries
This appliance doesn’t have symbol above. If you want to dispose your appliance,
please contact your local authority or retailer for futher information on collection
and disposal.
10
Product Description
Note!
11
Drum
Power supply cord
Control panel
Detergent dispenser
Drain Pump Filter
Door
Water inlet hose
Top cover
Drain hose
INSTALLATION
• The product line chart is for reference only, please refer to real product
standard.as
Accessories
Transport
hole plug
Water inlet hose
cold water
Drain hose
support
(optional)
Owner’s manual
Screw
(optional)
Rat resistance
panel(optional)
Spanner assembly
(optional)
Water Filter
(optional)
INSTALLATION
Installation
Unpacking the washing machine
Remove transport bolts
Warning!
Warning!
w
w
W 20mm>
12
Before installing the machine, the location characterized
as follows shall be selected:
1. Rigid, dry, and level surface.
2. Avoid direct sunlight.
3. Room temperature is above 5 °C.
4. Keep far away from the heat sources such as coal or gas.
• Stability is important to prevent the product from
wandering!
• Make sure that the product should not stand on
the power cord.
Warning!
1. Remove the cardboard box and styrofoam packing.
2. Lift the washing machine and remove the base packing. Make sure the small triangle
foam is removed with the bottom one together. If not, lay the unit down with side
surface, then remove the small foam from the unit bottom manually.
3. Remove the tape securing the power supply cord and drain hose.
4. Remove the water inlet hose from the drum.
• Packaging material (e.g. Films, Styrofoam) can be
dangerous for children.
• There is a risk of suffocation! Keep all packaging
well away from children.
Please take the following steps to remove the bolts:
1. Loosen 4 bolts with spanner and then remove them.
2. Cover the hole with transport hole plugs.
3. Keep the transport bolts properly for future use.
• You must remove the transport bolts from the backside before using the product.
• You’ll need the transport bolts again if you move the product , so make sure
you keep them in a safe place.
13
INSTALLATION
Levelling the washing machine
• Check with the gradienter if the machine placement is balanced and steady.
• If there is no gradienter, check the balance as per the following method.
Warning!
b
a
c
Front Cover
Control Panel
Top Cover
1. If it’s balanced from left to right.
• Take a long stick, and tie a rope at the end of it.
Bind a heavy object at the end of the rope.
• Hang the rope from the top cover of the
machine. Adjust the legs till the difference
between ‘a’ and ‘b’ is less than 1cm.
2. If it’s balanced from front to back
• Put the stick at the middle of the control panel, and hang the rope in front
of the machine.
• Keep 10cm away from the rope end to the control panel edge. Adjust the
legs till ‘c’ is 3.5~4.5cm (‘c’ is the distance from rope to bottom of front cover ).
INSTALLATION
14
Levelling the washing machine
Connect Water Inlet Hose
2
3
4
1
Raise
Lower
Lock nut
Foot
Loosen clamp nut and
four bolts
Press the tap end
tightly
to the rubber ring
inside the clamp, and
then, tighten the 4 bolts
Press slide bushing,
insert water inlet hose
into connecting base
Slide bushing
2
3
41
Connection finished
Tap with threads and water inlet hose
Special tap for washing machine
Slide bushing
1. Check if the legs are closely attached to the cabinet. If not, please turn them to
their original positions and tighten the nuts.
2. Loosen the lock nut and turn the feet until it closely contacts with the floor.
3. Adjust the legs and lock them with a spanner, make sure the machine is steady.
• The lock nuts on all four feet must be screwed tightly against the housing.
Warning!
Connect the water inlet hose as indicated, there are ways to connect the
inlet hose.
three water
1. Connection between ordinary tap and water inlet hose.
• To prevent leakage or water damage, follow the instructions in this chapter
• Do not kink, crush, modify water inlet hose.or
!
Warning!
Clamp nut
5mm
2. Connection between screw tap and water inlet hose.
Slide bushing
2
3
41
3. Connection between ordinary tap and water inlet hose with water filter.
Loosen clamp nut and
four bolts
Press the tap end
to the rubber ring
inside the clamp, and
then, tighten the 4 bolts
tightly Press slide bushing,
insert water inlet hose
into connecting base
Connection finished
INSTALLATION
Warning!
Drain Hose
Trough
Hose Retainer
Bin
d
Max.100cm
Min.60cm
Min.60cm
Max.100cm
Warning!
Note!
Water inlet hose
Water inlet valve
Connect the other end of water inlet hose to the inlet valve at the backside of
product and fasten the hose tightly clockwise.
15
There are two ways to place the end of drain hose:
Min. 60cm
Max
. 100cm
Drain port
Do not
the screw. Do not unfasten the hose.
unscrew
Drain port
Min. 60cm
Max
. 100cm
1. Put it into the drain port. If the drain hose is put
into the drain hole on the floor, fix the drain hose
on the back of the appliance to prevent water
overflow from the drum.
the trough.drain hose of
2. Connect it to the branch
•
• Position drain hose properly, otherwise damage might result of water leakage.
Do not kink or protract the drain hose.
If the machine has drain hose support, please install it like the following .
•
•
• If drain hose is too long, do not force it into washing machine as it will cause
abnormal noises.
When installing drain hose, fix it properly with a rope.
Quick Start
OPERATIONS
10
16
Caution!
1. Before Washing
Buzzer beep or “End” appears in the display.
Open tap
Load
Close door
Plug in
Add detergent
3. After Washing
1 2 3 4 5
2. Washing
Select program
Select function
or default
Start up
1 2 3
Note!
Note!
Main
wash
Prewash
Softener
Earth
terminal
• If default is selected, step 2 can be skipped.
• Before washing, please make sure it’s installed properly.
• Before washing at first time, the washing machine shall be operated in
one round of the whole procedures without clothes in as follows.
The suggested program is “DRUM CLEAN”.
• Detergent only need to be added in “ case I ” after selecting pre-washing
machines with this function.for
Knot the long strips,
fasten zippers and s. button
Take out the items from the
pockets
Put small clothes into the
pillow slip
Check the label
Before Each Washing
Turn easy-pilling and
long-pile fabric inside out
Separate clothes with
different textures
Warning!
17
OPERATIONS
• The working condition of the washer should be 5 -40 . If used under 0°C,the °C °C
inlet valve and draining system may be damaged. If the machine is placed under
condition of 0°C or less, then it should be transferred to normal ambient
temperature to ensure the water inlet hose and drain hose are not frozen
before use.
• Please check the labels and the explanation of using detergent before wash. Use
non-foaming or less-foaming detergent suitable for machine properly. washing
• When washing a single clothes, it may easily cause great imbalance and give
alarm. Therefore it is suggested to add one or two more clothes to be washed
together so that washing process can be done smoothly.
• Don't wash the clothes soaked in kerosene, gasoline, alcohol and other
flammable materials.
Program
COTTON
QUICK 15’
MIX 45’
ECO WASH
DELICATE
WOOL
SPORTS
DRUM CLEAN
DOWNLOAD CYCLES
Program
RINSE&SPIN
SPIN ONLY
BEDDING
STEAM HYGIENE
COLOR ALIVE
WHITE
JEANS
BABY CARE
SYNTHETIC
Detergent Dispenser
Pre wash detergent
Main wash detergent
Softener
II
I
Pull out the dispenser
Caution!
18
OPERATIONS
Means must Means optional ○
Note!
The programs (JEANS/BABY CARE /SYNTHETIC) can only be selected by using the
App on mobile phones.
TSmartLife
*DOWNLOAD CYCLES default BABY CARE program.
• Detergent only need to be added in “case I after selecting pre-washing
for machines with this function.
”
• To prevent powder detergent from remaining in the dispenser under low water
pressure, add the powder detergent into the drum.
• As for the agglomerated or ropy detergent or additive, before they are
poured into the detergent box, it is suggested to use some water for
dilution to prevent the inlet of detergent box from being blocked and
overflowing while filling water.
• Please choose suitable type of detergent for the various washing
temperature to get the best washing performance with less water and
energy consumption.
Control Panel
OFF
Product is switched off.
Start/Pause
Press the button to start or pause the
washing cycle.
Programs
Available according to the laundry type.
Option
This allows you to select an additional
function .
Note!
1
1
3
1
2
4
Display
The display shows the settings, estimated time remaining, options, and status
messages for your washer. The display will remain on through the cycle.
5
A
B
D
F
19
Wash Time Delay End Time
Error End
Door lock
Steam
A B C
D
E
G
F
Wireless Network
C
UFB
E
Remote control
G
Aroma+
3
2
3
5
41
OPERATIONS
• The chart is for reference only, please refer to real product as standard.
Option
10
20
OPERATIONS
DELAY END
Set the Delay end function:
1. Select a program
2.Press the [ TEMP.] button for 3 seconds to choose the time(the delaying end
time is 0-24 H.)
3.Press [ ] to commence the delay operation
Choose the program
StartSetting time
TEMP.
Cancel the Delay end function:
Press the [TEMP.]button until the display be 0H. It should be pressed before
starting the program. If the program already started, should turn off the
machine.
AROMA+
fibers to absorb softener more efficiently. As a result, with dosing the same
amount of softener, we can achieve better fragrance left on the clothes.
The function helps to modify the water flow mode and time then help the
Caution!
STEAM function can penetrate the fiber, which effectively eliminate bacterias and
germs, preventing odors .
STEAM function can be selected with “COTTON”, “ “, “ ”,
.
BEDDING STEAM HYGIENE
“JEANS” , “MIX45 ‘ ” , “BABY CARE ” , “DOWNLOAD CYCLES ” and “SYNTHETIC”
STEAM
The programs (JEANS/BABY CARE /SYNTHETIC) can only be selected by using the
App on mobile phones.TSmartLife
*DOWNLOAD CYCLES default BABY CARE program.
•
the
selected program will continue running.
If there is any break in the power supply while the machine is operating, a special
memory stores the selected program and when the power is restarted,
OPERATIONS
10
21
Program Option
Option
COTTON
QUICK 15’
MIX 45’
ECO WASH
DELICATE
WOOL
SPORTS
DRUM CLEAN
DOWNLOAD CYCLES
RINSE&SPIN
SPIN ONLY
BEDDING
STEAM HYGIENE
COLOR ALIVE
WHITE
JEANS
BABY CARE
SYNTHETIC
○ Means optional
AROMA+
STEAM
DELAY END
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
*DOWNLOAD CYCLES default BABY CARE program.
○ ○
○
○
The programs(JEANS/BABY CARE/SYNTHETIC) can only be selected by using the
App on mobile phones.
TSmartLife
OPERATIONS
RELOAD
Clothes can be added after strating washing process.
Please follow the steps as bellow:
1. Press [ ] for 3 seconds.
2. Wait until the drum stops rotation.
3. The door is unlocked.
4. Add cloths into drum.
5. Close the door and Press [ ] .
Start/Pause
P 3sress[Start/Pause] ec.
Reload the clothes
Caution!
10
22
CHILD LOCK
To avoid misoperation by children.
Caution!
Start/Pause
Other Functions
Press [WATER LEVEL] button
for 3 seconds till buzzer beeps.
When the Child Lock is activated, the display will alternately show “CL” and the remaining time.
Pressing any other button will cause the Child Lock indicator to flash.
When the program ends, “CL” and “End” will alternate on the display.
The Child Lock deactivates the function of all buttons except the On/Off button and the Child
lock button!
Only can deactivate the Child Lock!
Please deactivate the Child Lock before selecting a new program!
pressing [WATER LEVEL]
WATER LEVEL
Adjusts the water level of the main wash.
Water Level: AU, L-1, L-2, L-3, L-4
TEMP.
Press the button to regulate the temperature.
The display showing “--” means the temperature is cold.
Temp.:Cold,20°C ,30°C, 40°C, 60°C, 90°C .
TEMP.
Choose the program
• Don't use the Reload function when the water level is over the lower edge of the door
or the water temparature is high.
10
23
OPERATIONS
UFB Function
- Ultra Fine Bubble (UFB) is an invisibly small Nano size air bubble that is smaller
than a fiber gap of cotton.
- UFB deliver surfactants to stains deep inside the cloth. Thus UFB promotes the
easy removing stains.
- All washing program with the UFB function.
Wireless Network
Remote Control
This is the switch of remote control, if you want to use your smartphone to
control the washing machine remotely, you need to hold [AROMA+] 3seconds.
Considering the safe operation of washing machine, the smartphone remote
control should meet the following conditions:
1. The appliance should connect to the internet;
2. The door of drum should be closed.
Remark:
-. If the door is open in anytime, the remote control function will be failure.
-. The remote control function is turned off at the end of each cycle automatically,
if you want to use remote control function again, you need turn on it again.
Methods to turn on the Wireless Network function
1. Press SPIN to turn on the Wireless Network function,
it can also configure the network or reset the network.
Methods to turn off the Wireless Network function
1. Press TEMP. [SPIN] 3 seconds to turn off the Wireless
Network function.
2. Or unplug the appliance.
[ ] button for 3 seconds
[ ] and buttons for
Program Default Spin Speed(rpm)
COTTON
QUICK 15’
MIX 45’
ECO WASH
DELICATE
WOOL
SPORTS
DRUM CLEAN
DOWNLOAD CYCLES
Program Default Spin Speed(rpm)
RINSE&SPIN
SPIN ONLY
BEDDING
STEAM HYGIENE
COLOR ALIVE
WHITE
JEANS
BABY CARE
SYNTHETIC
1000
800
800
800
600
600
800
-
1000
800
1000
800
800
1000
800
800
1000
1000
SPIN
Press the [SPIN] button to change the spin speed.
Spin Speed: 0, 400, 600, 800, 1000, 1200, 1400.
SPIN
The programs(JEANS/BABY CARE/SYNTHETIC) can only be selected by using the App
on mobile phones.
TSmartLife
*DOWNLOAD CYCLES default BABY CARE program.
24
1. Your smartphone is connected to a home Wireless Network, and you know the
network password.
2. Make sure you are near the home appliance.
3. The 2.4GHz band wireless signal is enabled on your wireless router.
Follow the steps to enter the remote control statebelow
Before you start, make sure that:
Instructions for Connection with the TSmartLife App
Download the TSmartLife App
On an app market (Google Play Store, Apple App Store), search for
“TSmartLife” and find the TSmartLife app. Download and install it on
your phone. You can also download the app by scanning the QR code
below.
Register and log in
Open the TSmartLife app, and create a new account to start (you can
also register through a third-party account). If you already have an
existing account, use the account to log in.
Connect your devices to TSmartLife
1. Please make sure your mobile phone is connected to Wireless Network.
If not, go to Settings and turn on the wireless connection, select and
connect to a Wireless Network. Also please turn on the Bluetooth on
your phone. If not, go to Settings and turn it on.
2. Please power on your devices.
3. Open TSmartLife app on your phone.
OPERATIONS
25
4. If a message of “Smart devices discovered nearby” appears, click to
add.
5. If no message appears, select “+” on the page and select your device
in the list of nearby devices available. If your device is not listed,
please add your device manually by the device category and device
model.
8: 8 8
6. Connect your device to a Wireless Network according to the instructions
on app. If the connection fails, please follow the instructions provided
by the app to continue with the operation.
OPERATIONS
26
Wireless Network Status Light
Slowly flashing
Waiting for connection
Quickly flashing
Connecting
Quickly flashing solid
Connected to your wireless router
Make sure your devices are powered on.
Keep your smart phone close enough to your device when you
are connecting network to your device.
Connect your smart phone to the wireless network at home, and
make sure you know the password of the Wireless Network.
Check if your router supports 2.4 GHz Wireless Network band and
turn it on. If you are not sure whether the router supports 2.4 GHz
band, please contact the router manufacturer.
The device cannot connect to the Wireless Network that requires
authentication, and it usually appears in public area such as
hotels, restaurants, etc. Please connect to a Wireless Network that
does not require authentication.
It is recommended to use a Wireless Network name that only
contains letters and numbers. If your Wireless Network name
contains special characters, please modify it in the router.
Turn off the WLAN+ (Android) or WLAN Assistant (iOS) function of
your smart phone when connecting network to your devices.
In the case that your device connected to Wireless Network
before but it needs to reconnect, please click “+” on app Home
page, and add your device again by the device category and
model according to the instructions on app.
OPERATIONS
Wireless Network INFORMATION
Working Frequency 2.4G
Extreme Temperature Range -20°C~85°C
Max RF Power Output wireless network: E.I.R.P 18dBm BT: 8dBm
Note!
QUICK 15’
WOOL
Hand or machine washable wool or richwool textiles Especially
gentle wash program to prevent shrinkage longer program
pauses
- .
,
.
SPORTS
Washing the activewear.
COTTON
Hard-wearing textiles, heat-resistant textiles made of cotton or linen.
SPIN ONLY
Spins and drains the water.
BEDDING
10
27
OPERATIONS
MIX 45'
This procedure is suitable for washing few and not so dirty clothes
quickly.
Mixed load consisting of textiles made of cotton and synthetics.
ECO WASH
This program is suitable for energy saving wash.
DELICATE
For delicate washable textiles e.g. made of silk,satin synthetic
fibres or blended fabrics.
, , , ,
DRUM CLEAN
This program is specially set in this machine to clean the drum
and It applies high temperature water to make the drum
and tub clean. When this procedure is performed, the clothes can not be
added. When proper amount of chlorine bleaching agent is put in,
the drum cleaning effect will be better. The customer can use this
procedure regularly according to the needed.
tub.
RINSE&SPIN
Rinses and then spins the laundry, and then drains the water.
Programs are available according to the laundry type.
Programs
The wool wash cycle of this machine has been tested and approved by The Woolmark
Company for the washing of machine washable wool products provided that the
products are washed according to the instructions on the garment label and those
issued by the manufacturer of this washing machine.
M2433
This program is specially designed for washing Bedding.
STEAM HYGIENE
The washing machine can kill some bacterium, and achieve hygienic
effect.
COLOR ALIVE
Washing brightly colored clothes, it can protect the colors better.
WHITE
Specific cycle for white clothes, to avoid color mixing.
JEANS
Specially for jeans.
BABY CARE
Washing the baby’s clothes, it can make the baby's wear cleaner and
make the rinse performance better to protect the baby skin.
SYNTHETIC
Wash synthetic articles, for example: shirts, coats,blending. While
washing the knitting textiles, detergent quantity shall be reduced
due to its loose string construction and easily forming bubbles.
DOWNLOAD CYCLES
By using , you can download additional wash
programs to your washing machine. There is a limited number of wash
programs printed on the panel, but there are more in the
app and you can choose a wash program from the app. By controlling
the knob, you can apply the new app cycle to the machine.
TSmartLife App
wash programs
The programs (JEANS, BABY CARE and SYNTHETIC) can only be selected by using the
App on mobile phones.
TSmartLife
10
28
OPERATIONS
Program
Washing Programs Table
Default Time
Default
Temp.(°C)
Load(kg)
13.0
2.0
6.5
6.5
3.0
2.0
6.5
--
13.0
13.0
13.0
13.0
6.5
6.5
6.5
13.0
13.0
6.5
COTTON
QUICK 15’
MIX 45’
ECO WASH
DELICATE
WOOL
SPORTS
DRUM CLEAN
DOWNLOAD CYCLES
RINSE&SPIN
SPIN ONLY
BEDDING
STEAM HYGIENE
COLOR ALIVE
WHITE
JEANS
BABY CARE
SYNTHETIC
1:18
0:15
0:45
0:57
0:50
1:07
0:45
1:18
2:05
0:20
0:12
1:48
2:39
1:03
1:09
1:35
2:05
1:03
40
Cold
30
30
30
40
20
90
60
--
--
40
--
Cold
30
30
60
40
*DOWNLOAD CYCLES default BABY CARE program.
The programs (JEANS/BABY CARE / SYNTHETIC) can only be selected by using the
App on mobile phones.
TSmartLife
* °C
Speed : 1400rpm; other as the default.
Energy test program for MY for washing : COTTON ; Temp. : 60 ;
• The parameters in this table are only for user’s reference. The actual parameters
maybe different with the parameters in above mentioned table.
Note!
Cleaning The Cabinet
Cleaning The Drum
Cleaning The Gasket And Glass
Warning!
Note!
Note!
Cleaning And Care
The rusts left inside the drum by the metal articles shall be removed immediately
with chlorine-free detergents.
Never use steel wool.
Proper maintenance on the washing machine can extend its
working life. The surface can be cleaned with diluted
non-abrasive neutral detergents when necessary. If there is
any water overflow, use the dry cloth to wipe it off immediately.
No sharp items are allowed.
Wipe the glass and gasket after each wash
to remove lint and stains. If lint builds up it
can cause leaks.
Remove any coins, buttons and other objects
from the gasket after each wash.
MAINTENANCE
29
Clean the Door Seal and Glass every month
to ensure the normal operation of the
appliance.
• Before your maintenance starts, please unplug the machine and close the tap.
• Formic acid and its diluted solvents or equivalent are forbidden, such as
alcohol, solvents or chemical products,etc.
• Don’t put laundry in the washing machine during the drum cleaning.
MAINTENANCE
30
Clean The Detergent Dispenser
Note!
Press the release and
remove the dispenser
drawer
Clean the dispenser
drawer and the softener
cover under running
water
Clean the recess with
an soft brush
Insert the dispenser
drawer
1
3
4
2
1. Press down the arrow location on softener cover inside the dispenser drawer.
2. Lift the clip up and take out softener cover and wash all grooves with water.
3. Restore the softener cover and push the drawer into position.
• Do not use alcohol,solvents or chemical products to clean the machine.
• Clean the detergent dispenser every 3 months to ensure the normal
operation of the appliance.
Cleaning The Inlet Filter
• Inlet filter must be cleaned if water reduces than before.
Note!
5. Clean the Door Seal and Glass every month to ensure the
normal operation of the appliance.
1
1
2
2
3
3
4
4
Washing the filter in the water inlet hose
1. Close the tap.
2. Remove water inlet hose
from the tap.
or water filter
3. and clean the filter.Disassembly
4. Reconnect the water inlet hose.
Washing the filter in washing machine:
1.
2 . Pull out the filter with long nose pliers
and reinstall it back after being washed.
3. Use the brush to clean the filter.
4. Reconnect the water inlet hose.
Screw off the water inlet hose from the
of the machine.backside
or
or
Cleaning The Drain Pump Filter
Open the lower cover cap Pull out the emergency drain
hose, and take off the hose cap
Open the filter cap by turning
to the counter clockwise
Remove extraneous matter
1
2
3
Close the filter cap and the
lower cover cap
6
Emergency
drain hose
After water runs out,
reset the drain hose
Warning!
Caution!
MAINTENANCE
5
4
Filter cap
31
•
• Wait until the water cools down.
• Unplug the machine to avoid electrical shock before maintenance.
• Drain pump filter can filter the lints and small foreign matters from the
washing.
• Clean the filter periodically to ensure the normal every 3 months
machine.operation of washing
Be careful of the hot water!
• Make sure that filter cap and emergency drain hose are reinstalled properly, filter cap
should be inserted aligning to hole plates otherwise water may leak.
• When the appliance is in use and depending on the program selected there can be
hot water in the pump. Never remove the pump cover during a wash cycle, always
wait until the appliance has finished the cycle, and is empty. When replacing the filter
cap, ensure it is securely re-tightened.
1. Open filter door.
2. In case of power failure,
open the filter door to
drain the cooled water
in the drum.
Emergency Door Release
In case of power failure or other circumstances and door cannot be opened.
If it is necessary to open the door under this circumstances, please pull
down the pull cord inside emergency door and restore the pull cord after
opening the door.
The machine is not allowed to use the emergency switch pull cord during
washing. If need to run machine urgently, it is recommended to open door
after water is cooled, to avoid getting burn caused by high temperature
residual water outflow from the machine tub.
1
2
3
MAINTENANCES
32
Warning!
3. Insert the tool into the pull
ring and pull it downward to
unlock the door of the
machine
Emergency door
opening pull cord
Trouble Shooting
The appliance does not start or it stops during operation.
First, try to find a solution to the problem, if none, contact the service centre.
Description
Reason
Solution
Restart after the door is closed
Check if the clothes is stuck
Door is not closed properly
Door can’t be
opened
Safety protection design
is working
Disconnect the power, restart
the product
Water leakage
Connection of water inlet
hose or drain hose is not
proper.
Check connection of water inlet
hose and drain hose.
Clean and wipe the detergent
box
Abnormal noise
Check if the fixing (bolts) have
been removed
Check if the washing machine is
installed on a solid and level floor
Indicator or display
does not light
Electrical power cord may
not be plugged in or
connection may be loose.
Make sure plug fits tightly in
wall outlet. Check the power
plug is connected correctly.
Washing machine
cannot start up
Detergent residues
in the box
Detergent is dampened
or agglomerated
MAINTENANCE
Note!
Description
Reason
Solution
Check if the water pressure is
too low
Straighten the water inlet hose
Check if the inlet valve filter is blocked
Check if the drain hose is blocked
Water supply duration is
too long
Water drain duration is too
long
Try operation again. If the same
trouble continues, call for service.
Others
Water overflow
Stop using the washing machine
and call the service centre for repair
Restart after the door is closed
Check if the clothes is stuck
Door is not closed properly
33
shows other alarm codes again, contact the service.
After the check, activate the appliance. If the problem occurs or the display
10
24
1034
MAINTENANCE
Customer Service
In case of questions please contact our local service.
Risk of electric shock
• Never try repair an appliance which is defective of presumed to be defective.
You may put your own and future users' lives in danger. Only authorised specialists are
allowed to carry out this repair work.
• Improper repair will void the warranty and subsequent damages can't be recognized!
Transport
IMPORTANT STEPS WHEN MOVING THE APPLIANCE
•
• Check, if the door and the detergent dispenser are closed properly.
• Remove the water inlet pipe and the outlet hose from the house installations.
• Let the water drain completely from the appliance (see “Maintenance Cleaning the
drain pump filter”)
• Important: Re-install the 4 transport bolts in the back of the appliance.
• This appliance is heavy. Transport with care. Never hold any protruding part of the
machine when lifting. The machine door cannot be used as a handle.
Unplug the appliance and close the water inlet tap.
Warning!
Technical Specifications
A
B
E
F
D
G
C
MAINTENANCE
35
595 mm
850 mm
595 mm
72 kg
2000 W
685 mm
625 mm
1140 mm
135 mm
Model
Washing Capacity
Dimension
A
B
C
Weight
Rated Power
Reference Dimension
D
E
F
G
* When using in a low water pressure environment, product may occur some error and
not guarantee performance.
TW-T21BU140UWM(MG)
13.0 kg
220-240 V~, 50 Hz
0.05 MPa~1 MPa
10 A
MAX. Current
Standard Water Pressure
Power Supply
Lower Water Pressure*
0.01 MPa
