MaxiCharger AC Lite (10 kW)
Installation and Operation
Manual
Version 2.0
UL Model
i
Trademarks
Autel
®
and MaxiCharger
®
are trademarks of Autel Intelligent
Technology Corp., Ltd., registered in China, the United States and
other countries. All other marks are trademarks or registered
trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval
system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise without the
prior written permission of Autel.
Disclaimer of Warranties and
Limitation of Liabilities
All information, specifications and illustrations in this manual are
based on the latest information available at the time of printing.
Autel reserves the right to make changes at any time without
notice. While information of this manual has been carefully
checked for accuracy, no guarantee is given for the completeness
and correctness of the contents, including but not limited to the
product specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, indirect
damages or any economic consequential damages (including the
loss of profits).
ii
For Services and Support (24/7):
Web: www.autelenergy.us
Tel: (844) 765-0150
Email: evsupport@autel.com
Address: 36 Harbor Park Drive, Port Washington, New York, USA
11050
For technical assistance in all other markets, please contact your
local selling agent.
iii
Safety
Safety messages are provided to help prevent personal injury and
equipment damage. All safety messages are introduced by a single
word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation with a high risk
level which, if the danger is not avoided, will cause death or
serious injury.
WARNING
Indicates a potentially hazardous situation with moderate
risk level which, if the warning is not obeyed, can cause death
or serious injury.
CAUTION
Indicates a potentially hazardous situation with a medium
risk level which, if the caution is not obeyed, may cause minor
or moderate injury or damage to the equipment.
iv
The safety messages herein cover situations Autel is aware of.
Autel cannot know, evaluate or advise you as to all of the possible
hazards. You must be certain that any condition or service
procedure encountered does not jeopardize your personal safety.
Read and follow all warnings and instructions before installing
and operating the charger.
This charger should only be installed by a licensed electrician
in accordance with all local codes and ordinances.
This charger must be grounded through a permanent wiring
system or an equipment-grounding conductor.
Do not install or use this charger near flammable, explosive,
harsh, or combustible materials, chemicals or vapors.
Children should be supervised when around this charger.
Do not insert fingers or foreign objects into the electric vehicle
connector.
Do not use the charger if the flexible power cord or EV cable
is frayed, broken or otherwise damaged, or fails to operate.
Do not use the charger if the enclosure or the EV connector is
frayed, broken or otherwise damaged, or fails to operate.
Use 90 °C wire copper conductors only.
Do not operate the charger outside its operating temperature
range of -40 to 131 °F (-40 to 55 °C).
Incorrect installation and testing of the charger could
potentially damage the vehicle's battery, components, and/or
the charger itself.
v
Handle the charger with care during transportation. Do not
subject it to strong force or impact or pull, twist, tangle, drag
or step on the equipment, to prevent damage to it or any
components.
For NEMA plug-in version, use only the 14-50 NEMA outlet.
Neutral must be bonded to Ground upstream at the
transformer or panel for each separately derived system.
vi
CONTENTS
1
Using This Manual 1
1.1
Conventions 1
1.2
Revision History 2
2
General Introduction 3
2.1
Product Overview 4
2.2
In the Box 6
2.3
Recommended Tools 7
3
Installation 8
3.1
Electrical Design 8
3.2
Preparing for Installation 11
3.3
NEMA Plug-in Outlet 13
3.4
Installing the Charger 14
3.5
Adjusting the Rated Current 17
3.6
Finishing Installation 18
4
Operation 19
4.1
Powering On 19
4.2
Adding the Charger 20
4.3
Start Charging 21
4.4
Stop Charging 22
vii
5
Troubleshooting 23
6
Specifications 26
6.1
Specifications 26
6.2
Product Dimensions 28
7
Compliance 29
1
1
Using This Manual
This manual describes the installation and use of the MaxiCharger
AC Lite 10 kW. Prior to installation, read through this manual to be
familiarized with the instructions of this charger to ensure a
successful installation and smooth operations.
1.1 Conventions
The following conventions are used:
BOLD TEXT
Bold text is used to highlight selectable items such as buttons
and menu options.
NOTE
A NOTE provides helpful information such as additional
explanations, tips, and comments.
2
1.2 Revision History
Version Date Description
V1 2022.10 Initial version
V2 2024.02 Complete manual overhaul
IMPORTANT
IMPORTANT indicates a situation which, if not avoided, may
result in damage to the test equipment or vehicle.
ILLUSTRATION
Illustrations used in this manual are only examples; the actual
product(s) or screens may vary.
3
2
General Introduction
The MaxiCharger AC Lite 10 kW is designed to charge a plug-in
hybrid electric vehicle or an electric vehicle (hereinafter called EV)
at your home or condo. Our chargers provide you with safe,
reliable, fast, and smart charging solutions.
This manual will instruct you how to install and use this charger.
Intended Use
This charger is intended for the AC charging of EVs. It is intended
for both indoor and outdoor use.
DANGER
If you use the charger in any way other than described
in this manual or other related documents, possible
death, injury and damage to property can occur.
Use the charger only as intended.
4
2.1 Product Overview
1. LED Indicators (from left to right):
Power LED
Internet Connection LED
Charging LED
Bluetooth Connection LED
2. RFID Reader
3. Holster
4. Connector
5. EV Charging Cable
6. NEMA Cable
7. Mounting Screws
5
LED Description
LED Description
Power LED
Solid Green:
The charger is on.
Not Illuminated:
The charger is off.
Flashing Yellow:
Data is being transmitted
and/or firmware is upgrading.
Solid Yellow:
Firmware upgrade has failed.
Solid Blue:
Data transmission has failed; will
illuminate green in five seconds.
Internet
Connection
LED
Solid Green:
The charger is connected to the
Internet.
Not Illuminated:
The charger is not connected
to the Internet.
Flashing Green:
The charger has joined a DLB
(Dynamic Load Balancing) network.
Charging LED
Solid Blue:
An EV is connected.
Flashing Blue:
A schedule is active.
Flashing Green:
An EV is charging.
Solid Green:
A charge session has ended.
Not Illuminated:
The charger is not connected.
Solid Yellow:
A recoverable error has occurred
or it is temporarily disabled by the server.
Solid Red:
An irrecoverable error has occurred.
(Please contact support.)
Bluetooth
Connection
LED
Flashing Green:
The charger is connected to a
mobile device via Bluetooth.
Not Illuminated:
The charger is not connected
via Bluetooth.
6
2.2 In the Box
Ensure that all parts are delivered according to the order. Check
the packages for the following parts.
Charger
1 PC
Wall Dock
1 PC
Screw
(M6 x 50)
2 PCS
Screw
(M5 x 12)
1 PC
Wall Anchor
(5/16”)
2 PCS
Bottom Entry
Power Conduit
Plug (M32)
1 PC
Quick
Reference
Guide
1 PC
Packing List
1 PC
T25 Torx
Screwdriver
1 PC
T10 Torx
Screwdriver
1 PC
7
2.3 Recommended Tools
Wall stud finder
Pencil
PH2 screwdriver
Spirit level
Power drill
5/16” drill bit
Flathead
screwdriver
Multimeter
Tape measure
Brush
3/4” conduit
fitting
NOTE
The tools mentioned above are not included in the package.
Ensure they are readily available prior to installation.
8
3 Installation
3.1 Electrical Design
3.1.1 Upstream Wiring
Chargers are considered continuous load devices (EVs draw
maximum load for long durations); therefore, electrical branch
circuits must be sized at 125% of the load for North American
installations, in accordance with National Electric Code (NEC)
requirements. (For other regions, refer to local code.) This means
that for a maximum 40 A load at 208/240 V output to an electric
vehicle, 50 A breaker is required.
Wiring must be sized in accordance with NEC code for continuous
load devices. Typically, 6 AWG or 8 AWG (16 mm
2
or 10 mm
2
)
insulated electrical wire is used, depending upon the rating of the
circuit and the distance between the electrical panel and the
charger. The terminal block accepts a maximum of 6 AWG (16
mm
2
).
9
240 VAC Panel
1. Main Breaker
2. PE Bus
3. L1
4. L2
5. Local
Service or
Sub Panel
6. L1
7. L2
8. PE
9. Input Terminal Block
10. Output Terminal Block
10
208 VAC Panel
1. Main Breaker
2. PE Bus
3. L1
4. L2
5. L3
6. Local
Service or
Sub Panel
7. L1
8. L2
9. PE
10. Input Terminal Block
11. Output Terminal Block
11
3.1.2 Grounding Requirements
The charger must be connected to a grounded, metal, and
permanent wiring system. An equipment-grounding conductor
must be run with circuit conductors and connected to an
equipment-grounding terminal or lead on the charger.
A grounding conductor that complies with applicable codes must
be grounded to earth at the service equipment or, when supplied
by a separate system, at the supply transformer.
Neutral is not used to power the charger but must be properly
connected to ground, at the panel transformer, to provide
necessary voltage reference relative to ground.
3.2 Preparing for Installation
Install the charger on a flat and vertical surface capable of
supporting its weight (e.g., a finished wall or pedestal). The
weight of the MaxiCharger AC Lite 10 kW is approximately
15.9 lbs. (7.2 kg).
Install the charger in a location that allows the charging cable
to remain within its bending tolerance.
Position the charger in a location where it is not vulnerable to
being damaged.
Ensure the electrical panel supports a 240 V dedicated circuit
with a new, dedicated, and non-GFCI two-pole circuit breaker,
in accordance with local codes and ordinances.
12
The recommended
installation height for
the charger is as shown.
The minimum outdoor
installation height is 24
inches (600 mm) and
that of indoor is 18
inches (450 mm).
The NEMA plug-in installation requires an outdoor-rated and
weather-resistant electrical outlet.
CAUTION
A supplement surge protection breaker must be installed at
the service panel if the installation area experiences frequent
thunderstorms.
13
3.3 NEMA Plug-in Outlet
This section introduces how to install a NEMA outlet if you do not
have one already.
If you already have a NEMA outlet, ensure that it complies
with local electrical codes and has a designated circuit breaker
and electrical wiring that are dimensioned appropriately.
Ensure you have the correct permits for this electrical
installation.
The NEMA outlet must be placed on the left side of the
charger.
When installing the outlet, ensure
the ground pin is facing up as shown.
WARNING
Switch off the circuit breaker of the electrical outlet before
installing the device.
CAUTION
To reduce the risk of fire, connect only to a circuit with a
branch circuit over-current protection of 50 A in accordance
with ANSI/NFPA 70 (US) CSA C22.1 (Canada) the equipment.
14
3.4 Installing the Charger
STEP 1
To find the ideal mounting height of the charger:
1. Find the wall stud nearest to the NEMA outlet using a wall
stud finder. Draw a vertical line of approximately 20” (50 cm)
in line with the wall stud.
Alternatively, you may find a suitable location on a solid wall.
2. Plug the NEMA cable into the
outlet, and position the charger
centered on the vertical line.
Ensure that the NEMA cable
has a slight curve and is not
stretched.
3. Mark a horizontal line at the
bottom of the charger.
4. Unplug the charger.
DANGER
Risk of shock. Turn off the power to the outlet at the circuit
breaker until the installation is completed.
15
STEP 2
Place the wall dock with the bottom edge
aligned with the horizontal line and the
center holes aligned with the vertical
line. Mark the two lower mounting holes
(A) and remove the wall dock.
STEP 3
1. Drill two 5/16" holes and insert two 5/16" diameter wall
anchors into the holes.
2. Attach the wall dock to
the mounting location by
inserting two M6 x 50
screws (B) into the lower
mounting holes. Tighten
the screws using a PH2
screwdriver.
16
STEP 4
Attach the charger to the wall
dock by inserting the mounting
screws (D) on the back of the
charger into the two upper
mounting holes (C). Slide the
charger downwards to engage
the screws.
STEP 5
Screw the M5 x 12 screw (E) into
the hole at the bottom of the
charger and tighten the screw
to secure the charger using the
T25 Torx screwdriver.
17
3.5 Adjusting the Rated Current
The MaxiCharger AC Lite 10 kW allows you to manually set a lower
maximum current using the built-in current selector when
installing the charger on a circuit rated lower than the maximum
rating for the charger.
STEP 1
Remove the screws using the T10
Torx screwdriver and remove the
covers from the charger.
STEP 2
Locate the current selector. Then
use a flathead screwdriver to set
the rotary switch to the
appropriate position per the table
below.
CAUTION
To reduce the risk of fire, only connect the charger to a circuit
with a branch circuit over-current protection of 125% of the
selected maximum amperage setting of the device in
accordance with ANSI/NFPA 70 (US) CSA C22.1 (Canada).
18
Position Amperage (A) Circuit Breaker Rating
0 Not in Use N/A
1 16 20
2 24 30
3 32 40
4 40 50
5 48 60
6 50 70
7 Not in Use N/A
8 Not in Use N/A
9 Not in Use N/A
3.6 Finishing Installation
1. Reinstall the covers and tighten the screws.
2. Plug the NEMA cable into the NEMA outlet.
NOTE
When the rotary switch is at 0, 7, 8 or 9, the
corresponding amperage will still be 16, 50, 50, and 50A,
respectively.
The maximum current is limited by the power rating of
a charger. For this charger, the maximum current is 40A.
19
4
Operation
4.1 Powering On
Once all electrical connections have been safely made, switch on
the power to the circuit from the circuit breaker and wait for the
power supply to come on. There will be a series of self-check starts,
making sure that the charger works correctly and safely. The
power LED should illuminate green.
WARNING
Be careful when working with electricity.
20
4.2 Adding the Charger
1. Scan the QR code below to download the Autel Charge app
to your mobile device from the Google Play or App Store. For
iOS users, you will be redirected to the App Store; for
Android users, you will be redirected to the Google Play.
2. Open the Autel Charge app on your mobile device, and log
in with your phone number or email. If you do not yet have
an account, register with your phone number first.
3. Scan the QR code or enter the serial number and PIN code,
which can all be found on the Quick Reference Guide, to add
the charger.
4. Follow the on-screen instructions to connect your charger
via Bluetooth and connect it to the Internet. Then choose a
desired function to start.
21
4.3 Start Charging
1. Remove the connector from the holster.
2. Plug the connector into the EV charging port.
3. Choose one of the following ways to start a charge session:
—
If the Auto Start function is enabled in the Autel Charge
app, the charger will automatically start charging once
the connector is properly connected.
—
Use the Autel Charge app by tapping Start on the
Charge screen.
—
If you have set a charging schedule in the Autel Charge
app, the charger will initiate a charge session
automatically as scheduled.
—
If the RFID function is enabled, tap your RFID card on
the RFID reader.
NOTE
Ensure the EV is charging. The charging LED on the charger
should be flashing green. If you suspect the vehicle is not
charging properly, try reconnecting the connector or contact
Autel technical support.
22
4.4 Stop Charging
1. To stop charging, choose either of the following two ways:
Wait for the charge session to end and no further
actions are required in the case of scheduled charging
or Auto Start.
—
The charging LED will illuminate solid green.
—
The Autel Charge app displays that the EV is fully
charged.
Tapping Stop on the Charge screen. Or, if the RFID
function is enabled, tap the RFID card on the RFID
reader again.
2. Unplug the connector from the EV and return it to the
holster.
NOTE
If the connector is unplugged from the EV during a
charge session, the charger automatically disconnects
the power supply. This stops all charging operations.
When the vehicle is fully charged, the charger will
automatically disconnect the power supply.
23
5
Troubleshooting
Item
Problems
Solutions
1
The charger is
successfully
added, but the
Bluetooth
connection fails.
Check whether the QR code
on the charger is consistent
with the QR code on the
Quick Reference Guide. If
so, make sure the Bluetooth
is enabled on your mobile
device; if not, contact
customer support.
2
The charge
session does not
start as
scheduled.
Do not insert the connector
into your EV charging port
before setting up a charging
schedule for the first time.
Insert the EV charging cable
after the schedule is set up.
3 Over-voltage
Use the multimeter to check
whether the voltage on the
power input is too high. If
the result is greater than or
equal to 115 % of the rated
voltage (276 V), contact local
power grid company.
24
4
Under-voltage
Use the multimeter to check
whether the voltage on the
power input is not sufficient.
If the result is less than or
equal to 70 % of the rated
voltage (161 V), contact local
power grid company.
5
Ground fault
Ensure the charger is
grounded correctly.
6
Power failure
Ensure the switch to the
circuit breaker is on.
7
Over-heating
Check whether the EV
charging cable is
securely connected.
Ensure the operating
temperature is within
the specified range on
the product label.
Stop charging. Restart
charging until it is
within the operation
temperature range.
8
Residual current
detected
Unplug the vehicle and plug
in again. If the problem
persists, contact customer
support.
25
9
Bluetooth
communication
failure
Ensure the Bluetooth
is enabled on your
mobile device and the
charger is powered on
and operating
properly.
Forget the charger in
the Bluetooth settings
on your mobile device
and pair the charger
to your device via
Bluetooth again.
If the problem
persists, contact
customer support.
10
Update failure
via Bluetooth
Make sure the charger
is in idle status.
Make sure the
Bluetooth connection
is working properly.
If the problem
persists, contact
customer support.
11
Internet
connection fails
Try to connect another
device to the same
Internet, verifying the
Internet connection is
working properly.
If the problem
persists, contact
customer support.
26
6
Specifications
6.1 Specifications
Item
Description
AC Power Output Rating
Maximum 10 kW (240 VAC @ 40 A)
AC Power Input Rating
208/240 VAC, 60 Hz, single phase
@ 16 A, 24 A, 32 A, 40 A, 48 A, 50 A
Circuit Breaker Options
20 A, 30 A, 40 A, 50 A, 60 A, 70 A
(must be sized at 125% of the
maximum load, e.g., 50 A breaker
for 40 A output)
Input Wiring Scheme
Three wires: L1, L2, and Earth (no
neutral)
Input Cord
NEMA 16-50P
Cable length: 23.6” (600 mm)
Connector Type
SAE J1772
Charging Cable Length
25 ft. (7.5 m)
Display
4 LEDs
Metering
Meter IC, ± 1 %
Ground Fault Detection
20 mA CCID with auto retry
27
Protection
Overcurrent, overvoltage,
undervoltage, integrated surge
protection
Connectivity
Bluetooth
Wi-Fi (2.4G, 802.11 b/g/n)
Card Reader ISO 15693, ISO 14443
Communication
Protocols
OCPP 1.6J
Mounting
Wall-mounted or floor using a
pedestal
Enclosure Ratings
NEMA 4X, indoor or outdoor
installation
Humidity
< 95%, non-condensing
Operating Altitude
6561.68 feet (2000 m)
Operating Temperature
-40 to 131 °F (-40 to + 55 °C)
Storage Temperature
-40 to 158 °F (-40 to + 70 °C)
Dimension (H x W x D)
13.2” x 7.4” x 3.8”
(336 x 187 x 97 mm)
Weight
Approximately 15.9 lbs. (7.2 kg)
28
Safety and Compliance
NEC Article 625 and UL 916, UL
2594, UL2231-1, UL2231-2, UL
1998, CSA C22.1
Automatic reset feature is
provided.
AVERTISSEMENT
Caractéristique de réarmement
automatique incluse.
Codes and Standards
FCC Part 15 Class B, Energy Star,
OpenADR2.0 B
Warranty
3 years
6.2 Product Dimensions
Front View Side View
29
7
Compliance
FCC regulatory conformance
：
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
30
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. Such modifications could void the user’s authority to
operate the equipment.
RF Exposure
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance of 20 cm between
the radiator and your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
IC regulatory conformance:
This device complies with CAN ICES-3 (B)/NMB-3(B).
This device contains licence-exempt transmitter(s)/receiver(s)
that comply with Innovation, Science and Economic Development
Canada's licence-exempt RSS(s). Operation is subject to the
following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired operation of the device.
Cet appareil est conforme à la norme CAN ICES-3 (B)/NMB-3 (B).
Cet appareil contient des émetteurs / récepteurs exempt (s) de
licence qui sont conformes aux RSS exemptes de licence
d'Innovation, Sciences et Développement économique Canada.
Son fonctionnement est soumis aux deux conditions suivantes:
(1) Cet appareil ne doit pas provoquer d'interférences.
(2) Cet appareil doit accepter toute interférence, y compris les
interférences susceptibles de provoquer un fonctionnement
indésirable de l'appareil.
31
RF Exposure
This equipment complies with IC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance of 20 cm between
the radiator and your body. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d’ exposition aux
rayonnements de la IC établies pour unenvironnement non
contrôé. Cet équipement doit être installé et fonctionner à au
moins 20cm de distance d’un radiateur ou de votre corps.
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