Quick Start Guide
For Ages 3+
SPECIFICATION
Product Size: 47.3 x 40.5x 16 mm
Connectivity: Cellular 4G/Bluetooth/GPS
CPU: 64-bit Quad-core Processor
Ram/ Rom: 1GB/ 8GB
SIM Card: ESIM
Display: 1.6 inches, OLED
Camera Resolution: 5 Megapixels
Camera Quantity: 1
Water Resistance: IP68Water Resistant
Battery: Lithium-ion 700mAh
Charger Input: 5V/500mAh
Wi-Fi: Wi-Fi 4 (802.11 a/b/g/n)
Bluetooth: 4.2 Low Energy
Cellular Frequency Bands:
LTE: B1/B2/B3/B4/B5/B7/B12/B17/B66
UMTS: B1/B2/B4/B5
COMPONENTS
SPEAKER
MICROPHONE
Both speaker and microphone are IP67 water-resistant offering protection against minor splashes
COMPONENTS
Hold down the POWER BUTTON for 5 seconds to power on/off the watch
Hold down the red SOS BUTTON for 5 seconds to call your Emergency SOS contact
EMERGENCY CALL
To call 911, press POWER BUTTON once, followed by SOS BUTTON twice.
• This feature can be enabled or disabled via the Parent App.
CHARGING
Use the included 5V USB CHARGING CORD
Connect the charging cable as shown in this image and in the direction of the arrow.
• Chargers from TickTalk 5 are not compatible with TickTalk 6
• Adult supervision is recommended during charging
• Please do not attach the charging cable, when connected to a charger onto metallic surfaces.This
could lead to the cable overheating and becoming damaged.
EXTRA ACCESSORY
Our Power Base, available for separate purchase, offers an effortless magnetic charging solution, ideal
for placement on a nightstand or any convenient spot.
For more details, visit www.myticktalk.com
ACTIVATING YOUR SIM U.S. Customers
U.S. models come with a pre-installed TickTalk SIM.Activate your service plan by visiting
activate.myticktalk.com or scanning the QR code below.
• Plans as low as $9.99/mo plus tax.
• ICCID location: Watch Settings > About Me or on the SIM card.
ACTIVATING YOUR SIM NON-US Customers
For customers outside the US, acquire a SIM from a local GSM carrier on a standard smartphone plan.
Ensure the plan includes VoLTE.
Check for compatibility with these 4G Bands: B1, B2, B3, B4, B5, B7, B12, B17, B66
Follow on-screen instructions in the 'Non-U.S.' section for SIM installation.
NETWORK CONNECTION
Swipe up on the watch screen to view the connection status. A white CONNECTED ICON indicates the
watch is successfully connected to the network.
• A network connection is essential for the watch's operation.
CONNECTION TROUBLESHOOTING
Common Problems
• Weak cellular signal
• Slow network speed
• Inactive or improper SIM
Solutions
• Verify network coverage in your area.
• Try Wi-Fi connection for a quick functionality check.
• Ensure your SIM is activated with a regular cellphone plan.
• Reach out to TickTalk Support for help.
suppo[email protected]m
PARENT APP
Download the TickTalk Parent App from the APP STORE, GOOGLE PLAY STORE, or scan the provided
QR code.
For iPhone
For Android
ACCOUNT SETUP
First-time users need to sign up for an account. The initial user to pair with the watch is designated as
the ADMIN USER, responsible for managing and authorizing
SECONDARY USERS.
PAIRING PROCESS
To pair, navigate to TickTalk 6 Settings, select PAIR, it’ll display the QR code.
Using the parent App, choose PAIR MY TICKTALK and scan the code on the watch. Ensure
the watch is powered ON and has network connectivity.
EDIT CHILD’S INFO
Click the PROFILE icon in the App to add or modify your child's information.
The REMOTE ANSWER feature requires the child's watch phone number to be entered in this section.
MANAGING CONTACTS
Access the CONTACTS section in the PARENT PORTAL to add up to 53 PRE-APPROVED
CONTACTS. These contacts can make voice calls and receive calls from your child's watch.
To prevent unwanted calls, enable BLOCK UNKNOWN NUMBERS in the PARENT PORTAL.
MANAGING APP USERS
The Admin User can assign different access levels to each contact. Select LIMITED ACCESS for contacts
to restrict them to VOICE/VIDEO CALLS, GREETING CARDS & IN-APP MESSAGING with the child.
TROUBLESHOOTING Unable to charge
• Ensure the charging cord pins align and fully connect with the watch.
My watch is always offline
• Check local network reception.
• Connect to Wi-Fi as a diagnostic step.
• Consider switching to a different carrier if persistent issues occur.
For comprehensive support, visit www.myticktalk.com/support
SETUP VIDEOS
For detailed setup and instructions, scan the QR code to access our video tutorials. Visit
https://go.myticktalk.com/setup for additional resources.
WARNING
Charge your TickTalk 6 using only the provided charging cable and a 5V USB charger. Using a charger
with a higher voltage may damage the TickTalk 6 or other property. Always charge under adult
supervision for safety.
CHOKING HAZARD
This product contains small parts and is not suitable for children under 3 years, or for individuals who
have a tendency to place inedible objects in their mouths.
Watch Overheating
Like a personal smartphone, the TickTalk 6 may heat up during charging, FaceTalk calls, or prolonged
use. If the watch becomes warm or your child feels uncomfortable, we recommend removing it.
Skin Sensitivity
If your child has sensitive skin, please exercise caution when wearing the watch. A fit that's too tight
might cause irritation. Regularly cleaning and drying the TickTalk band can minimize skin irritation. If
your child shows any signs of
redness, swelling, itchiness, or discomfort around or beneath the watch, remove the
TickTalk immediately and consult a physician before continued use.
WARNING
The TickTalk 6 contains delicate electronic components and is susceptible to damage if dropped,
burned, punctured, or crushed. Avoid using a damaged TickTalk, especially if it has a cracked screen,
visible water damage, or other types of damage, as this could cause injury. Avoid exposing the device
to heavy dust or sand.
DO NOT open, try to repair, or disassemble your TickTalk. Doing so can damage the device,
compromise its water resistance, and potentially cause injury to you or your child. Such actions will
also void the warranty. DO NOT attempt to replace the battery yourself, as improper handling can
cause damage, potentially leading to overheating or injury.
WARRANTY AND SERVICE INFORMATION
Satisfaction Guaranteed
• For any concerns or issues, reach out to our customer support for assistance.
• Detailed warranty policy available at https://go.myticktalk.com/warranty
Returns & Replacements
• Contact us for a warranty service pre-authorization.
• Returns must be in original or protective packaging.
• Complete return policy at https://go.myticktalk.com/return
• Repair or replacement will be processed within 2 business days of receiving the returned item.
30-DAY REFUND POLICY
• Returns accepted within 30 days of receipt for a full refund.
• A refund pre-authorization is required.
• Returns must be in new condition, with all original packaging and accessories.
• The free SIM card should be returned only if not activated.
• Detailed return instructions at https://go.myticktalk.com/return
• Refund processed within 2 business days of receiving the return.
FCC COMPLIANCE
FCC ID : 2AS8N-TT6
This device adheres to part 15 of the FCC Rules. Operating conditions:
• The device must not cause harmful interference.
• The device must accept any interference received, including interference that may
cause undesired operation.
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www.myticktalk.com
FCC Warning
15.19 Labeling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
15.21 Information to user.
Any Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
15.105 Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment andreceiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-Consult the dealer or an experienced radio/TV technician for help.
Absorption Rate (SAR) information:
This device meets the government's requirements for exposure to radio waves. The guidelines are
based on standards that were developed by independent scientific organizations through periodic
and thorough evaluation of scientific studies. The standards include a substantial safety margin
designed to assure the safety of allpersons regardless of age or health.
FCC RF Exposure Information and Statement
The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. This device was tested for
typical body-worn operations with the back of the device kept 0mm from the body. To maintain
compliance with FCC RF exposure requirements, use accessories that maintain a appropriate
separation distance between the user's body and the back of the device. The use of belt clips,
holsters and similar accessories should not contain metallic components in its assembly. The use of
accessories that do not satisfy these requirements may not comply with FCC RF exposure
requirements, and should be avoided. Use only the supplied oran approved antenna.
