ZKTeco F34 User Manual

Product Name and Model Number User Manual

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

For further details, please visit our Company’s website

www.zkteco.com.

F34 User Manual

Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any

way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or

"ZKTeco").

Trademark

is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by

their respective owners.

Disclaimer

This manual contains information on the operation and maintenance of the ZKTeco equipment. The

the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third

party without express written permission of ZKTeco.

The contents of this manual must be read as a whole before starting the operation and maintenance of the

supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact

ZKTeco before starting the operation and maintenance of the said equipment.

It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and

maintenance personnel are fully familiar with the design and that the said personnel have received

thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the

safe operation of the machine/unit/equipment that personnel has read, understood and followed the

safety instructions contained in the manual.

In case of any conflict between terms and conditions of this manual and the contract specifications,

drawings, instruction sheets or any other contract-related documents, the contract conditions/documents

shall prevail. The contract specific conditions/documents shall apply in priority.

ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information

contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty

of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular

purpose.

ZKTeco does not assume responsibility for any errors or omissions in the information or documents which

are referenced by or linked to this manual. The entire risk as to the results and performance obtained from

using the information is assumed by the user.

ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,

special, or exemplary damages, including, without limitation, loss of business, loss of profits, business

interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or

F34 User Manual

relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been

advised of the possibility of such damages.

This manual and the information contained therein may include technical, other inaccuracies or

typographical errors. ZKTeco periodically changes the information herein which will be incorporated into

new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the

information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better

operation and safety of the machine/unit/equipment. The said additions or amendments are meant for

improvement /better operations of the machine/unit/equipment and such amendments shall not give any

right to claim any compensation or damages under any circumstances.

ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any

non-compliance of the instructions contained in this manual (ii) in case of operation of the

machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in

conditions different from the prescribed conditions of the manual.

The product will be updated from time to time without prior notice. The latest operation procedures and

relevant documents are available on http://www.zkteco.com

If there is any issue related to the product, please contact us.

ZKTeco Headquarters

Address ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone +86 769 - 82109991

Fax +86 755 - 89602394

For business related queries, please write to us at: sales@zkteco.com.

To know more about our global branches, visit www.zkteco.com.

F34 User Manual

About the Company

ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)

readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition

Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and

Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security

solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art

700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,

component assembly, and logistics/shipping, all under one roof.

The founders of ZKTeco have been determined for independent research and development of biometric

verification procedures and the productization of biometric verification SDK, which was initially widely

applied in PC security and identity authentication fields. With the continuous enhancement of the

development and plenty of market applications, the team has gradually constructed an identity

authentication ecosystem and smart security ecosystem, which are based on biometric verification

techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was

officially established in 2007 and now has been one of the globally leading enterprises in the biometric

verification industry owning various patents and being selected as the National High-tech Enterprise for 6

consecutive years. Its products are protected by intellectual property rights.

About the Manual

This manual introduces the operations of F34.

All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent

with the actual products.

Features and parameters with ★ are not available in all devices.

F34 User Manual

Document Conventions

Conventions used in this manual are listed below:

GUI Conventions

For Software

Convention

Description

Bold font

Used to identify software interface names e.g. OK, Confirm, Cancel.

Multi-level menus are separated by these brackets. For example, File > Create >

Folder.

For Device

Convention

Description

< >

Button or key names for devices. For example, press <OK>.

[ ]

Window names, menu items, data table, and field names are inside square

brackets. For example, pop up the [New User] window.

Multi-level menus are separated by forwarding slashes. For example,

[File/Create/Folder].

Symbols

Convention

Description

This represents a note that needs to pay more attention to.

The general information which helps in performing the operations faster.

The information which is significant.

Care taken to avoid danger or mistakes.

The statement or event that warns of something or that serves as a cautionary

example.

F34 User Manual

Table of Contents

1 SAFETY MEASURES....................................................................................................................................9

2 ELECTRICAL SAFETY................................................................................................................................ 10

3 OPERATION SAFETY ................................................................................................................................ 10

4 INSTRUCTION FOR USE ............................................................................................................................11

4.1 Finger Positioning...........................................................................................................................................................................................11

4.2 Standby Interface ............................................................................................................................................................................................ 11

4.3 Verification Mode............................................................................................................................................................................................ 14

4.3.1 Fingerprint Verification..................................................................................................................................................................................................14

4.3.2 Card Verification................................................................................................................................................................................................................15

4.3.3 Password Verification..................................................................................................................................................................................................... 16

4.3.4 QR Code Verification★ (PUSH Protocol)................................................................................................................................................................17

4.3.5 Combined Verification (PUSH Protocol)................................................................................................................................................................. 17

5 MAIN MENU..............................................................................................................................................19

6 USER MANAGEMENT............................................................................................................................... 21

6.1 New User Registration (PUSH Protocol) .................................................................................................................................................21

6.1.1 Register a User ID and Name....................................................................................................................................................................................... 21

6.1.2 User Role...............................................................................................................................................................................................................................22

6.1.3 Register Fingerprint.........................................................................................................................................................................................................22

6.1.4 Card Number......................................................................................................................................................................................................................23

6.1.5 Password.............................................................................................................................................................................................................................. 23

6.1.6 Access Control Role......................................................................................................................................................................................................... 23

6.2 All Users............................................................................................................................................................................................................... 24

6.2.1 Edit User (PUSH Protocol)............................................................................................................................................................................................. 24

6.2.2 Delete User (PUSH Protocol)........................................................................................................................................................................................25

6.3 Display Style.......................................................................................................................................................................................................25

7 USER ROLE (PUSH PROTOCOL) ............................................................................................................... 27

8 COMMUNICATION................................................................................................................................... 29

8.1 Ethernet...............................................................................................................................................................................................................29

8.2 Serial Comm .......................................................................................................................................................................................................30

8.3 PC Connection (PUSH Protocol)................................................................................................................................................................31

8.4 Cellular Data Network★...............................................................................................................................................................................31

8.5 Wi-Fi Settings★................................................................................................................................................................................................33

8.6 Cloud Server Settings.....................................................................................................................................................................................35

8.7 Wiegand Setup.................................................................................................................................................................................................36

8.7.1 Wiegand Input...................................................................................................................................................................................................................36

8.7.2 Wiegand Output............................................................................................................................................................................................................... 38

8.8 Network Diagnosis..........................................................................................................................................................................................39

9 SYSTEM SETTINGS ................................................................................................................................... 40

9.1 Date and Time...................................................................................................................................................................................................40

9.2 Access Logs Settings / Attendance ..........................................................................................................................................................41

9.3 Fingerprint..........................................................................................................................................................................................................42

9.4 Device Type Settings......................................................................................................................................................................................44

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9.5 Security Settings .............................................................................................................................................................................................. 44

9.6 USB Upgrade ..................................................................................................................................................................................................... 45

9.7 Update Firmware Online..............................................................................................................................................................................45

9.8 Factory Reset..................................................................................................................................................................................................... 46

10 PERSONALIZE SETTINGS....................................................................................................................... 47

10.1 User Interface ..................................................................................................................................................................................................47

10.2 Voice................................................................................................................................................................................................................... 48

10.3 Bell Schedules.................................................................................................................................................................................................48

10.4 Punch States Options (T&A PUSH).........................................................................................................................................................49

10.5 Shortcut Key Mappings (T&A PUSH) .....................................................................................................................................................50

11 DATA MANAGEMENT (PUSH PROTOCOL)........................................................................................... 53

12 INTERCOM .............................................................................................................................................. 55

12.1 SIP Settings........................................................................................................................................................................................................55

12.1.1 Local Settings...................................................................................................................................................................................................................55

12.1.2 Audio Options..................................................................................................................................................................................................................56

12.1.3 Video Options..................................................................................................................................................................................................................57

12.1.4 Call Options...................................................................................................................................................................................................................... 57

12.1.5 Contact List.......................................................................................................................................................................................................................58

12.1.6 Calling Shortcut Settings............................................................................................................................................................................................ 59

12.1.7 Advanced Settings.........................................................................................................................................................................................................60

12.2 Doorbell Setting..............................................................................................................................................................................................61

12.3 ONVIF Settings.................................................................................................................................................................................................61

13 WORK CODE (T&A PUSH) ...................................................................................................................... 64

13.1 Add a Work Code...........................................................................................................................................................................................64

13.2 All Work Codes............................................................................................................................................................................................... 64

13.3 Work Code Options......................................................................................................................................................................................65

14 ACCESS CONTROL..................................................................................................................................66

14.1 Access Control Options................................................................................................................................................................................67

14.2 Time Rule Settings / Time Schedule (PUSH Protocol)........................................................................................................................71

14.3 Holidays (PUSH Protocol).............................................................................................................................................................................72

14.4 Access Groups (T&A PUSH)..........................................................................................................................................................................73

14.5 Combined Verification (PUSH Protocol)................................................................................................................................................. 74

14.6 Anti-passback Setup (PUSH Protocol)..................................................................................................................................................... 75

14.7 Duress Options Settings (PUSH Protocol)..............................................................................................................................................76

15 USB MANAGER .......................................................................................................................................78

15.1 USB Download (PUSH Protocol)................................................................................................................................................................78

15.2 USB Upload.......................................................................................................................................................................................................79

15.3 Download Options (T&A PUSH)..............................................................................................................................................................80

16 ATTENDANCE SEARCH .......................................................................................................................... 81

17 AUTOTEST .............................................................................................................................................. 82

18 SYSTEM INFORMATION.........................................................................................................................83

19 CONNECT TO WEBSERVER.................................................................................................................... 84

19.1 Login Webserver............................................................................................................................................................................................84

19.1.1 Standard Mode................................................................................................................................................................................................................84

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19.1.2 AP Mode★........................................................................................................................................................................................................................85

19.2 Forgot Password............................................................................................................................................................................................86

19.3 Basic Information.......................................................................................................................................................................................... 88

19.4 System Information......................................................................................................................................................................................89

19.5 User Management........................................................................................................................................................................................ 91

19.5.1 User Registration............................................................................................................................................................................................................91

19.5.2 Search for Users.............................................................................................................................................................................................................. 93

19.5.3 Edit User............................................................................................................................................................................................................................. 93

19.5.4 Delete User........................................................................................................................................................................................................................94

19.6 Communication.............................................................................................................................................................................................95

19.6.1 Network Settings............................................................................................................................................................................................................95

19.6.2 Connection Settings..................................................................................................................................................................................................... 95

19.6.3 Cloud Service Setup......................................................................................................................................................................................................96

19.6.4 Serial Comm..................................................................................................................................................................................................................... 97

19.6.5 Wi-Fi Settings★..............................................................................................................................................................................................................97

19.6.6 Wiegand Setup................................................................................................................................................................................................................98

19.7 Personalize.......................................................................................................................................................................................................99

19.7.1 User Interface...................................................................................................................................................................................................................99

19.7.2 Voice..................................................................................................................................................................................................................................100

19.7.3 Punch State Options...................................................................................................................................................................................................100

19.8 System.............................................................................................................................................................................................................101

19.8.1 Date Setup......................................................................................................................................................................................................................101

19.8.2 Fingerprint......................................................................................................................................................................................................................102

19.8.3 Device Type Settings..................................................................................................................................................................................................103

19.8.4 Access Control Options.............................................................................................................................................................................................103

19.8.5 Access Logs Settings/Attendance........................................................................................................................................................................106

19.8.6 Security Settings.......................................................................................................................................................................................................... 107

19.8.7 Restore............................................................................................................................................................................................................................. 108

19.8.8 Restart...............................................................................................................................................................................................................................108

19.9 Device Management.................................................................................................................................................................................108

19.9.1 Device Data Management.......................................................................................................................................................................................108

19.9.2 Update Firmware.........................................................................................................................................................................................................109

19.9.3 Change Password........................................................................................................................................................................................................110

19.9.4 Operation Log...............................................................................................................................................................................................................110

19.9.5 Download Firmware Logs........................................................................................................................................................................................111

20 CONNECTING TO ZKBIO ZLINK APP ................................................................................................... 112

20.1 Login to the App.........................................................................................................................................................................................112

20.2 Add Device on the App............................................................................................................................................................................113

20.3 Set Access Levels........................................................................................................................................................................................ 114

20.4 Register Verification Mode on the App.............................................................................................................................................115

20.5 Video Intercom............................................................................................................................................................................................117

21 CONNECTING TO ZKBIO ZLINK WEB .................................................................................................. 119

21.1 Login to the Web ........................................................................................................................................................................................119

21.2 Add Device on the Web...........................................................................................................................................................................119

F34 User Manual

21.3 Set Access Levels........................................................................................................................................................................................ 121

21.4 Register Verification Mode on the Web............................................................................................................................................122

22 CONNECT TO ZKBIO CVACCESS SOFTWARE..................................................................................... 126

22.1 Set the Communication Address.........................................................................................................................................................126

22.2 Add Device on the Software..................................................................................................................................................................126

22.3 Add Personnel on the Software and Online Fingerprint Registration.................................................................................127

22.4 Mobile Credential★..................................................................................................................................................................................129

23 CONNECT TO ZKBIO TIME SOFTWARE............................................................................................... 132

23.1 Set the Communication Address.........................................................................................................................................................132

23.2 Add Device on the Software..................................................................................................................................................................132

23.3 Add Personnel on the Software and Online Fingerprint Registration.................................................................................133

24 CONNECT TO ZKBIO TIME CLOUD SOFTWARE..................................................................................135

24.1 Set the Communication Address.........................................................................................................................................................135

24.2 Add Device on the Software..................................................................................................................................................................135

24.3 Add Personnel on the Software and Online Fingerprint Registration.................................................................................136

25 CONNECTING TO WIRELESS DOORBELL★ ........................................................................................ 139

25.1 Connect the Wireless Doorbell.............................................................................................................................................................139

25.2 Unbinding the Wireless Doorbell........................................................................................................................................................ 139

26 SIP VIDEO INTERCOM..........................................................................................................................140

26.1 Local Area Network Use...........................................................................................................................................................................140

26.1.1 Call Contact List............................................................................................................................................................................................................145

26.1.2 Custom the Calling Shortcut Keys........................................................................................................................................................................146

26.1.3 Direct Calling.................................................................................................................................................................................................................146

26.2 SIP Server........................................................................................................................................................................................................147

26.2.1 SIP Server Configuration...........................................................................................................................................................................................148

26.2.2 Add Device..................................................................................................................................................................................................................... 151

26.2.3 Create Extension Numbers......................................................................................................................................................................................152

26.2.4 Contact List.....................................................................................................................................................................................................................153

26.2.5 Assignment of Extension Numbers and SIP Accounts................................................................................................................................ 155

26.2.6 PC Client Functionality..............................................................................................................................................................................................160

26.2.7 Make a Call......................................................................................................................................................................................................................163

APPENDIX 1...............................................................................................................................................169

Privacy Policy.........................................................................................................................................................................................................169

Eco-friendly Operation...................................................................................................................................................................................... 172

F34 User Manual

1 Safety Measures

The below instructions intend to ensure that the user can use the product correctly to avoid danger or

property loss. The following precautions are to keep users safe and prevent any damage. Please read

carefully before installation.

Noncompliance with instructions could lead to product damage or physical injury (may even cause

death).

1. Read, follow, and retain instructions - All safety and operational instructions must be properly

read and followed before bringing the device into service.

2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.

3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use

any other components other than manufacturer suggested materials.

4. Precautions for the installation – Do not place this device on an unstable stand or frame. It may

fall and cause serious injury to persons and damage to the device.

5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to

hazardous voltages or other hazards.

6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and

refer service personnel under the following conditions:

 When cord or connection control is affected.

 When the liquid spilled, or an item dropped into the system.

 If the system is exposed to water or inclement weather conditions (rain, snow, and more).

 If the system is not operating normally, under operating instructions.

Just change controls defined in operating instructions. Improper adjustment of the controls may

result in damage and involve a qualified technician to return the device to normal operation.

And do not connect multiple devices to one power adapter as adapter overload can cause over-

heat or fire hazard.

7. Replacement parts - When replacement parts are required, service technicians must only use

replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock,

or other hazards.

8. Safety check - On completion of service or repair work on the unit, ask the service technician to

perform safety checks to ensure proper operation of the device.

9. Power sources - Operate the system only from the label's power source form. If the sort of power

supply to use is unclear, call your dealer.

10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops

power-ups from destroying the system.

Recommended installing the devices in areas with limited access.

F34 User Manual

2 Electrical Safety

 Before connecting an external cable to the device, complete grounding properly, and set up surge

protection; otherwise, static electricity will damage the mainboard.

 Make sure that the power has been disconnected before you wire, install, or dismantle the device.

 Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,

components of the device will get damaged.

 Ensure that the standard voltage applicable in your country or region is applied. If you are not sure

about the endorsed standard voltage, please consult your local electric power company. Power

mismatch may cause a short circuit or device damage.

 In the case of power supply damage, return the device to the professional technical personnel or

your dealer for handling.

 To avoid interference, keep the device far from high electromagnetic radiation devices, such as

generators (including electric generators), radios, televisions, (especially CRT) monitors, or speakers.

3 Operation Safety

 If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power

cable, and then please contact the service centre.

 Transportation and other unpredictable causes may damage the device hardware. Check whether

the device has any intense damage before installation.

 If the device has major defects that you cannot solve, contact your dealer as soon as possible.

 Dust, moisture, and abrupt temperature changes can affect the device's service life. You are

advised not to keep the device under such conditions.

 Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy

objects on top of the device.

 Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may damage

the device enclosure. Clean the device accessories with a piece of soft cloth or a small amount of

cleaning agent.

 If you have any technical questions regarding usage, contact certified or experienced technical

personnel.

Note:

 Make sure whether the positive polarity and negative polarity of the DC 12V power supply is

connected correctly. A reverse connection may damage the device. It is not advisable to connect

the AC 24V power supply to the DC 12V input port.

 Make sure to connect the wires following the positive polarity and negative polarity shown on the

device's nameplate.

 The warranty service does not cover accidental damage, damage caused by mis-operation, and

damage due to independent installation or repair of the product by the user.

F34 User Manual

4 Instruction for Use

Before getting into the device features and functions, it is recommended to be familiar with the below

fundamentals.

4.1 Finger Positioning

Recommended fingers: The index, middle, or ring finger and avoid using the thumb or pinky fingers,

as they are difficult to accurately press onto the fingerprint reader.

Note: Please use the correct method when pressing your fingers onto the fingerprint reader for

registration and identification. Our company will assume no liability for recognition issues that may

result from incorrect usage of the product. We reserve the right of final interpretation and modification

concerning this point.

4.2 Standby Interface

The device uses a 2.4-inch color screen, which all operations are performed through the keypad. After

connecting the power supply for the first time, the following standby interface is displayed:

Press M/OK to enter the Settings interface:

Too low

Too close to the edge

Vertical

F34 User Manual

The device type is BEST Protocol by default. You can enter Device Type Settings to switch the

communication protocol as needed.

 BEST Protocol: It is suitable for connecting to ZKBio Zlink.

 PUSH Protocol: It can be set as A&C PUSH (which is suitable for connecting to ZKBio CVAccess) or

T&A PUSH (which is suitable for connecting to ZKBio Time Cloud/ZKBio Time).

Enter Ethernet or Wi-Fi Settings to configure the network. After setting successfully, the device will

pop up a QR code interface for scanning.

Once the device is connected to ZKBio Zlink, the QR code will disappear. Or the device type is switched

to PUSH Protocol, the following standby interface is displayed:

 Enter any number to access the User ID input interface.

F34 User Manual

 When there is no Super Administrator set in the device, press M/OK to go to the menu.

 After adding a Super Administrator on the device, it requires the Super Administrator’s verification

before opening the menu functions.

Note: For the security of the device, it is recommended to register a super administrator the first

time you use the device.

 On the standby interface, the punch state options can also be shown and used directly. The black

bold shortcut key mappings will be displayed on the screen if you press the relevant shortcut key on

the keypad, as shown in the picture below. For the specific operation method, please see "Shortcut

Key Mappings."

F34 User Manual

Note: The punch state options are only available when the device type is set as T&A PUSH.

4.3 Verification Mode

4.3.1 Fingerprint Verification

 1: N Fingerprint Verification Mode

The device compares the current fingerprint with the available fingerprint data stored in its database.

Fingerprint authentication mode is activated when a user places their finger onto the fingerprint

scanner.

Please follow the recommended way to place your finger onto the sensor. For details, refer to section

Finger Positioning.

Verification is successful: Verification is failed:

 1:1 Fingerprint Verification Mode

The device compares the current fingerprint with the fingerprints linked to the entered User ID through

the virtual keyboard.

In case users are unable to gain access using the 1:N authentication method, they can attempt to verify

their identity using the 1:1 verification mode.

Enter the user ID and press M/OK. If an employee registers a password and card in addition to the

fingerprint, the following screen will appear. Select Fingerprint to enter the 1:1 fingerprint verification

mode.

F34 User Manual

Press the fingerprint to verify.

Verification is successful: Verification is failed:

4.3.2 Card Verification

 1: N Card Verification Mode

The 1: N Card Verification Mode compares the card number in the card induction area with all the card

number data registered in the device. The following screen displays on the card verification screen.

Verification is successful: Verification is failed:

 1:1 Card Verification Mode

The 1:1 Card Verification mode compares the card number in the card induction area with the number

associated with the employee's User ID registered in the device.

Enter the user ID and press M/OK. If an employee registers a fingerprint and password in addition to

the card, the following screen will appear. Select Card to enter the 1:1 card verification mode.

F34 User Manual

Verification is successful: Verification is failed:

4.3.3 Password Verification

The device compares the entered password with the registered password and User ID.

Enter the user ID and press M/OK. If an employee registers a fingerprint and card in addition to the

password, the following screen will appear. Select Password to enter the 1:1 password verification

mode.

Below are the display screens after entering a correct password and a wrong password, respectively.

Verification is successful: Verification is failed:

F34 User Manual

4.3.4 QR Code Verification★ (PUSH Protocol)

Tap Mobile Credential on the ZKBio Zexus Mobile Page, and a QR code will appear, which includes

employee ID and card numberinformation. The QR code can replace a physical card on a specific device to

achieve contactless authentication. Please refer to 22.4 Mobile Credential.

4.3.5 Combined Verification (PUSH Protocol)

This device allows you to use different types of verification methods to increase security. There are a

total of 15 different verification combinations that can be implemented, as listed below:

Combined Verification Symbol Definition

Symbol

Definition

Explanation

This method compares the entered verification of a person with the related

verification template previously stored to that Personnel ID in the Device.

and

This method compares the entered verification of a person with all the

verification templates previously stored to that Personnel ID in the Device.

F34 User Manual

Combined Verification Mode set up procedure:

 Combined verification requires personnel to register all the different verification methods.

Otherwise, employees will not be able to successfully verify the combined verification process.

 For example, if an employee has only registered for password data but the Device verification

mode is set to "Password + Card", the employee will not be able to successfully complete the

verification procedure.

Reason:

 This is because the Device compares the password template of the person with the registered

verification template (both the Card and the Password) previously stored to that Personnel ID in

the Device.

 But, since the employee has only registered their password and not their card, the verification

process will not be successful, and the device will display the "Verification Failed."

F34 User Manual

5 Main Menu

Press M/OK on the initial interface to enter the main menu, as shown below:

Note: The menu display may vary depending on the device type (BEST Protocol/A&C PUSH/T&A PUSH).

BEST Protocol

A&C PUSH

T&A PUSH

Function Description

Description

User Mgt.

To Add, Edit, View, and Delete information of a User. (Only support viewing user

information when the device type is BEST Protocol.)

User Role

To set the permission scope of the custom role and enroller for the users, for

example the system's operating rights. (Only for PUSH Protocol)

F34 User Manual

COMM.

To set the relevant parameters of Network, Serial Comm, PC Connection, Cellular

Data Network

★,

Wi-Fi

★

, Cloud Server, Wiegand and Network Diagnosis.

System

To set parameters related to the system, including Date Time, Attendance/Access

Logs Settings, Fingerprint, Device Type Settings, USB Upgrade, Security Settings,

Update Firmware Online and resetting to factory settings.

Personalize

To customize settings of User Interface, Voice, Bell Schedules, Punch State Options

(Only for T&A PUSH) and Shortcut Key Mappings settings (Only for T&A PUSH).

Data Mgt.

To delete the data. (Only for PUSH Protocol)

Access Control

To set the parameters of the lock and the relevant access control device including

options like Time schedule/Time rule settings, Holiday Settings, Access groups,

Combine verification, Anti-Passback Setup, and Duress Option Settings.

USB Manager

To upload or download the specific data by a USB drive.

Attendance

To query the specified event logs.

Work Code

Set different type of work. (Only for T&A PUSH)

Autotest

To automatically test whether each module functions properly, including the LCD

Screen, Audio, Keyboard, fingerprint sensor and Real-Time Clock.

System Info

To view Privacy Policy, Data Capacity and Device and Firmware information of the

current device.

F34 User Manual

6 User Management

When the device is on the initial interface, press [M/OK] button and enter User Mgt..

BEST Protocol PUSH Protocol

6.1 New User Registration (PUSH Protocol)

Select New User on the User Mgt. interface to add a new user.

6.1.1 Register a User ID and Name

Enter the User ID and Name.

Note:

1. A name can be taken up to 36 characters long.

2. The user ID may contain 1 to 14 digits by default, supporting both numbers and alphabetic

characters.

3. During the initial registration, you can modify your ID, but not after registration.

4. If the message "Duplicated!" appears, you must choose a different User ID because the one you

entered already exists.

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6.1.2 User Role

On the New User interface, select User Role to set the user’s role as either Normal User or Super

Admin.

 Super Admin: The Super Administrator owns all management privileges in the Device.

 Normal User: If the Super Admin is registered already in the device, then the Normal Users will

not have the privilege to manage the system and can only access authentic verifications.

 User Defined Roles: The Normal User can also be assigned custom roles with User Defined Role.

The user can be permitted to access several menu options as required.

Note: If the selected user role is the Super Admin, then the user must pass the identity authentication

to access the main menu. The authentication is based on the authentication method(s) that the super

administrator has registered.

6.1.3 Register Fingerprint

Select Fingerprint in the New User interface to enter the fingerprint registration page.

 Select the finger to be enrolled.

 Press the same finger on the fingerprint reader three times.

 Green indicates that the fingerprint was enrolled successfully.

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6.1.4 Card Number

Select Card Number in the New User interface to enter the card registration page.

 On the card interface, swipe the card under the card reading area. The registration of the card will be

successful.

 If the card has already been registered, the message "Error! Card already enrolled" appears. The

registration interface appears as follows:

6.1.5 Password

Select Password in the New User interface to enter the password registration page.

 On the Password interface, enter the required password and re-enter to confirm it and press M/OK.

 If the re-entered password is different from the initially entered password, then the device prompts

the message as "Password not match!", where the user needs to re-confirm the password again.

 The password may contain 6 to 8 digits by default.

6.1.6 Access Control Role

The Access Control Role sets the door access privilege for each user. It includes the access group, time

period and duress fingerprint.

 Enter Access Control Role > Access Group to assign the registered users to different groups for

F34 User Manual

better management. New users belong to Group 1 by default and can be reassigned to other

groups. The device supports up to 99 Access Control groups.

 Select Time Period, to select the time to use.

 The user may specify one or more fingerprints that have been registered as a duress fingerprint(s).

When press the finger corresponding to the duress fingerprint on the sensor and pass the

verification, the system will immediately generate an external alarm.

 Enter Verification Mode to select verification mode for the user.

 Select whether to apply the group time period for this user.

A&C PUSH T&A PUSH

6.2 All Users

When the device is on the initial interface, press [M/OK] button and enter User Mgt. > All Users.

 On the All Users interface, enter the required retrieval keyword (where the keyword may be the user

ID or full name) on the search bar on the user’s list and the system will search for the related user

information.

6.2.1 Edit User (PUSH Protocol)

On the All-Users interface, select the required user from the list and select Edit to edit the user

information.

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Note: The process of editing the user information is the same as adding a new user, except that the

User ID cannot be modified while editing a user. The process in detail refers to "User Registration".

6.2.2 Delete User (PUSH Protocol)

On the All Users interface, select the required user from the list and select Delete to delete the user or

specific user information from the device. On the Delete interface, select the required operation, and

then press M/OK to confirm the deletion.

Delete Operations:

 Delete User: Deletes all the user information (deletes the selected User as a whole) from the Device.

 Delete User Role Only: Deletes the user's administrator privileges and make the user a normal user.

 Delete Fingerprint Only: Deletes the fingerprint information of the selected user.

 Delete Password Only: Deletes the password information of the selected user.

 Delete Card Number Only: Deletes the card information of the selected user.

6.3 Display Style

When the device is on the initial interface, press [M/OK] button and enter User Mgt. > Display Style.

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All the Display Styles are shown as below:

Multiple Line: Mixed Line:

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7 User Role (PUSH Protocol)

User Role allows you to assign specific permissions to certain users based on their requirements.

 When the device is on the initial interface, press [M/OK] button and enter User Role > User Defined

Role to set the user defined permissions.

 The permission scope of the custom role can be set up into 3 roles, that is, the custom operating

scope of the menu functions of the user.

A&C PUSH T&A PUSH

 On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user

defined role.

 Then, by selecting on Define User Role, select the required privileges for the new role, and then

press the M/OK key.

 When assigning privileges, the main menu function names will be displayed on the left and its sub-

menus will be listed on the right.

 First select the required Main Menu function name, then press M/OK and select its required sub-

menus from the list.

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Note: If the User Role is enabled for the Device, enter User Mgt. > New User > User Role to assign the

created roles to the required users. But if there is no super administrator registered in the Device, then the

device will prompt "Please enroll super admin first." when enabling the User Role function.

F34 User Manual

8 Communication

Communication Settings are used to set the parameters of the Network, Serial Comm, PC Connection,

Cellular Data Network★, Wi-Fi★, Cloud Server, Wiegand, and Network Diagnosis.

When the device is on the initial interface, press [M/OK] button and enter COMM.

BEST Protocol

PUSH Protocol

8.1 Ethernet

When the device needs to communicate with a PC via the Ethernet, you need to configure network

settings and make sure that the device and the PC connecting to the same network segment.

Select Ethernet on the COMM. Settings interface to configure the settings.

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Function Description:

Function Name

Description

Display in Status Bar

Toggle to set whether to display the network icon on the status bar.

IP Address

The default IP address is 192.168.1.201. It can be modified according to the

network availability.

Subnet Mask

The default Subnet Mask is 255.255.255.0. It can be modified according to

the network availability.

Gateway

The Default Gateway address is 0.0.0.0. It can be modified according to the

network availability.

DNS

The default DNS address is 0.0.0.0. It can be modified according to the

network availability.

DHCP

Dynamic Host Configuration Protocol dynamically allocates IP addresses for

clients via server.

8.2 Serial Comm

Serial Comm function establishes communication with the device through a serial port (Primary Unit

function).

Select Serial Comm on the COMM. Settings interface.

Function Description

Function Name

Description

Serial Port

No Using: No communication with the device through the serial port.

RS485(PC): Communicates with the device through RS485 serial port.

Primary Unit: When RS485 is used as the function of "Primary Unit", it can be

connected to a reader.

Baudrate

When the serial port is set as Primary Unit, the baudrate is 115200 by default

and cannot be modified.

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8.3 PC Connection (PUSH Protocol)

Select PC Connection on the COMM. Settings interface to configure the communication settings.

Function Description

Function Name

Description

Comm Key

This menu only appears after enabling Standalone Communication function

in System> Security Settings.

To improve the security of data, the Comm Key needs to be entered before

the device can be connected to the C/S software. It can be changed as

needed.

Device ID

It is the identification number of the device, which ranges between 1 and 254.

TCP COMM.Port

The default TCP COMM Port value is 4370. It can be modified according to the

network availability.

HTTPS

Based on HTTP, transmission encryption and identity authentication ensure

the security of the transmission process.

8.4 Cellular Data Network★

When the equipment is in the Dial-Up Network, make sure the device is in the coverage of GPRS or

WCDMA signal, and it is must know of the used modem type, APN name and access number and so on.

Before enabling, please insert the All-in-one card into the 4G module first.

Select Cellular Data Network on the Comm. Settings interface.

Toggle the button to enable the Cellular Data Network. Under normal circumstances, the device

will automatically connect to the mobile network after being enabled. If you cannot connect, you can

manually set the relevant parameters to connect. When the mobile network is connected successfully,

the initial interface will display the mobile network logo.

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Function Description

Function Name

Description

Cellular Data Network

Whether to enable the mobile network.

APN Setup

To set APN information, such as the dialed number, user name and password.

APN: Access Point Name, provided by the operator and not supported in

the CDMA network.

Dial Number: Number of the cellular data network.

User Name and Password: To verify whether the user has the privilege to

use this network.

Heartbeat Server

To detect the connection status of the mobile network. The terminal

periodically sends ICMP packets to the heartbeat server to detect whether

the terminal is online. When the terminal is offline, the device automatically

performs dial-up connection again. Therefore, when setting the heartbeat

server, ensure that the heartbeat server can be pinged and remain online

stably for a long term.

Note: Generally, the customer can set the heartbeat server address as the

ADMS server address.

Details

To view the information about mobile network connection, such as network

mode, IP address, received data, and sent data.

Note: To use the cellular data network function, the device must be connected to an external power

supply. Additionally, while connected to an external power supply, you must manually enable the

cellular data network function.

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8.5 Wi-Fi Settings★

The device provides a Wi-Fi module, which can be built-in within the device module.

The Wi-Fi module enables data transmission via Wi-Fi (Wireless Fidelity) and establishes a wireless

network environment. Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi

network, you can toggle the Wi-Fi to disable the button.

Select Wi-Fi Settings on the COMM. Settings interface to configure the Wi-Fi settings.

 WiFi mode

It is WIFI-STA by default. The WIFI-AP mode is suitable for use in scenarios where there is no network

coverage or when quick configuration of the access control system is required. For example, it can be

used for simple testing after installation.

In WIFI-AP mode, the device can emit an AP hotspot, allowing users to connect to the WiFi hotspot via

mobile devices (smartphones, tablets, etc.) and then access the device's built-in webserver directly

through a browser for remote management.

When connecting to the AP hotspot for the first time, the default SSID and password are: [Device

Serial Number] / [Device Serial Number].

Note: For security considerations, the device's AP hotspot will automatically turn off every 30

minutes to prevent unauthorized access.

 Searching the Wi-Fi Network

 Wi-Fi is enabled in the device by default. Toggle the button to enable or disable Wi-Fi.

 Once the Wi-Fi is turned on, the device will search for the available Wi-Fi within the network range.

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 Select the required Wi-Fi name from the available list and input the correct password in the

password interface, and then press M/OK.

 When the Wi-Fi is connected successfully, the initial interface will display the Wi-Fi logo.

 Adding Wi-Fi Network Manually

The Wi-Fi can also be added manually if the required Wi-Fi does not show on the list.

Note: After successfully adding the Wi-Fi manually, follow the same process to search for the added Wi-

Fi name.

 Advanced Setting

On the Wi-Fi Settings interface, select Advanced to set the relevant parameters as required.

WIFI Enabled: Select the required

network from the searched network list.

Select the password field to enter the

password and press M/OK.

Select Add Wi-Fi Network to add the

Wi-Fi manually.

On this interface, enter the Wi-Fi network

parameters. (The added network must

exist.)

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Function Description

Function Name

Description

DHCP

Dynamic Host Configuration Protocol (DHCP) dynamically allocates IP

addresses to network clients. If the DHCP is enabled, then the IP cannot be

set manually.

IP Address

The IP address for the Wi-Fi network, the default is 0.0.0.0. It can be modified

according to the network availability.

Subnet Mask

The default Subnet Mask of the Wi-Fi network is 255.255.255.0. It can be

modified according to the network availability.

Gateway

The Default Gateway address is 0.0.0.0. It can be modified according to the

network availability.

DNS

The default DNS is 0.0.0.0. It can be modified according to the network

availability.

8.6 Cloud Server Settings

Select Cloud Server Settings on the COMM. Settings interface to connect with the ADMS server.

BEST Protocol PUSH Protocol

Function Description

Function Name

Description

Enable

Domain

Name

Server

Address

Once this mode is turned ON, the domain name mode "http://... " will

be used, such as http://www.XYZ.com, while "XYZ" denotes the

domain name.

Disable

Domain

Name

Server

Address

The IP address of the ADMS server.

Server Port

Port used by the ADMS server.

Enable Proxy Server

The IP address and the port number of the proxy server is set

manually when the proxy is enabled.

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8.7 Wiegand Setup

It is used to set the Wiegand input and output parameters.

Select Wiegand Setup on the COMM. Settings interface to set up the Wiegand input and output

parameters.

Note: The Wiegand interface is shared, and the user can choose to use either the Wiegand input or

Wiegand output function to interface with different Wiegand devices.

8.7.1 Wiegand Input

Function Description

Function Name

Description

Wiegand Format

Its value can be 26 bits, 32 bits, 34 bits, 36 bits, 37 bits, 50 bits and 64 bits.

Wiegand Bits

The number of bits of the Wiegand data.

Pulse Width(us)

The value of the pulse width sent by Wiegand is 100 microseconds by default,

which can be adjusted within the range of 20 to 400 microseconds.

Pulse Interval(us)

The default value is 1000 microseconds and can be adjusted within the range

of 200 to 20000 microseconds.

ID Type

Select between the User ID and card number.

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Various Common Wiegand Format Description:

Wiegand Format

Description

Wiegand26

ECCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 26 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 26

bit is the odd parity bit of the 14

to 25

bits. The 2

bits is the card numbers.

Wiegand26a

ESSSSSSSSCCCCCCCCCCCCCCCCO

It consists of 26 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 26

bit is the odd parity bit of the 14

to 25

bits. The 2

bits is the site codes, while the 10

to 25

bits are the card numbers.

Wiegand34

ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 34 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 34

bit is the odd parity bit of the 18

to 33

bits. The 2

bits is the card numbers.

Wiegand34a

ESSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 34 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 34

bit is the odd parity bit of the 18

to 33

bits. The 2

bits is the site codes, while the 10

to 25

bits are the card numbers.

Wiegand36

OFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCMME

It consists of 36 bits of binary code. The 1

bit is the odd parity bit of the 2

bits, while the 36

bit is the even parity bit of the 19

to 35

bits. The 2

to 17

bits is the device codes. The 18

to 33

bits is the card numbers, and

the 34

to 35

bits are the manufacturer codes.

Wiegand36a

EFFFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCO

It consists of 36 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 36

bit is the odd parity bit of the 19

to 35

bits. The 2

bits is the device codes, and the 20

to 35

bits are the card numbers.

Wiegand37

OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE

It consists of 37 bits of binary code. The 1

bit is the odd parity bit of the 2

bits, while the 37

bit is the even parity bit of the 19

to 36

bits. The 2

to 4

bits is the manufacturer codes. The 5

to 16

bits is the site codes, and

the 21

to 36

bits are the card numbers.

Wiegand37a

EMMMFFFFFFFFFFSSSSSSCCCCCCCCCCCCCCCCO

It consists of 37 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 37

bit is the odd parity bit of the 19

to 36

bits. The 2

bits is the manufacturer codes. The 5

to 14

bits is the device codes,

and15

to 20

bits are the site codes, and the 21

to 36

bits are the card

numbers.

F34 User Manual

Wiegand50

ESSSSSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO

It consists of 50 bits of binary code. The 1

bit is the even parity bit of the 2

bits, while the 50

bit is the odd parity bit of the 26

to 49

bits. The 2

bits is the site codes, and the 18

to 49

bits are the card numbers.

"C" denotes the card number; "E" denotes the even parity bit; "O" denotes the odd parity bit.

"F" denotes the facility code; "M" denotes the manufacturer code; "P" denotes the parity bit; and "S"

denotes the site code.

8.7.2 Wiegand Output

Function Description

Function Name

Description

SRB

When SRB is enabled, the lock is controlled by the SRB to prevent the lock

from being opened due to device removal.

Wiegand Format

Its value can be 26 bits, 32 bits, 34 bits, 36 bits, 37 bits, 50 bits and 64 bits.

Wiegand Output Bits

After selecting the required Wiegand format, select the corresponding

output bit digits from the Wiegand format.

Failed ID

If the verification fails, the system will send the failed ID to the device and

replace the card number or personnel ID with the new one.

Site Code

It is similar to the device ID. The difference is that a site code can be set

manually and is repeatable on a different device. The valid value ranges

from 0 to 256 by default.

Pulse Width(us)

The time width represents the changes in the quantity of electric charge

with regular high-frequency capacitance within a specified time.

Pulse Interval(us)

The time interval between pulses.

ID Type

Select the ID types as either User ID or card number.

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8.8 Network Diagnosis

It helps to set the network diagnosis parameters.

Select Network Diagnosis on the COMM. Settings interface. Enter the IP address that needs to be

diagnosed and select Start the Diagnostic Test to check whether the network can connect to the

device.

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9 System Settings

It helps to set related system parameters to optimize the accessibility of the device.

When the device is on the initial interface, press [M/OK] button and enter System.

BEST Protocol/A&C PUSH

T&A PUSH

9.1 Date and Time

Select Date Time on the System interface to set the date and time.

BEST Protocol PUSH Protocol

 Select NTP Server to enable automatic time synchronization based on the service address you

enter.

 Select Manual Date and Time to manually set the date and time and then press M/OK and save.

F34 User Manual

 Select Time Zone to manually select the time zone where the device is located.

 Enable or disable the 24-Hour Time. Select the Date Format to set the date format.

 Select Daylight Saving Time to enable or disable the function. If enabled, enter Daylight Saving

Mode to select a daylight-saving mode and then enter Daylight Saving Setup to set the switch

time.

Week Mode Date Mode

 When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can be

restored, but the device date and time cannot be restored.

Note: For example, if a user sets the time of the device from 18:35 on March 15, 2024 to 18:30 on

January 1, 2025. After restoring the factory settings, the time of the device will remain at 18:30 on

January 1, 2025.

9.2 Access Logs Settings / Attendance

Select Access Logs Settings / Attendance on the System interface.

BEST Protocol/A&C PUSH T&A PUSH

A&C Terminal:

Function Name

Description

Alphanumeric User ID

Enable/Disable the alphanumeric as User ID.

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Access Log Alert

When the record space of the access reaches the maximum threshold

value, the device automatically displays the memory space warning.

Users may disable the function or set a valid value between 1 and

9999.

Periodic Del of Access Logs

When access logs reach its maximum capacity, the device

automatically deletes a set of old access logs.

Users may disable the function or set a valid value between 1 and 999.

Authentication Timeout(s)

The amount of time taken to display a successful verification

message. Valid value: 1 to 9 seconds.

T&A Terminal:

Function Name

Description

Duplicate Punch Period(m)

Within a set time period (unit: minutes), the duplicated attendance

record will not be reserved (value ranges from 1 to 999999 minutes).

Alphanumeric User ID

Enable/Disable the alphanumeric as User ID.

Attendance Log Alert

When the record space of the attendance reaches the maximum

threshold value, the device automatically displays the memory space

warning.

Users may disable the function or set a valid value between 1 and

9999.

Periodic Del of T&A Data

When attendance logs reach its maximum capacity, the device

automatically deletes a set of old attendance logs.

Users may disable the function or set a valid value between 1 and 999.

Authentication Timeout(s)

The amount of time taken to display a successful verification message.

Valid value: 1 to 9 seconds.

9.3 Fingerprint

Select Fingerprint on the System interface to go to the Fingerprint parameter settings.

F34 User Manual

Function Description

Function Name

Description

1:1 Threshold

Under 1:1 verification method, the verification will only be successful

when the similarity between the acquired fingerprint data and the

fingerprint template associated with the entered user ID enrolled in the

device is greater than the set value.

1:N Threshold

Under 1:N verification method, the verification will only be successful

when the similarity between the acquired fingerprint data and the

fingerprint templates enrolled in the device is greater than the set value.

FP Sensor Sensitivity

To set the sensibility of fingerprint acquisition. It is recommended to use

the default level "Medium". When the environment is dry, resulting in

slow fingerprint detection, you can set the level to "High" to raise the

sensibility; when the environment is humid, making it hard to identify the

fingerprint, you can set the level to "Low".

1:1 Retry Attempts

In 1:1 Verification, users might forget the registered fingerprint, or press

the finger improperly. To reduce the process of re-entering user ID, retry

is allowed.

Fingerprint Algorithm

Fingerprint algorithm version. Default support ZKFinger VX13.0, can

change to ZKFinger VX10.0.

Fingerprint Image

To set whether to display the fingerprint image on the screen during

fingerprint enrollment or verification. Four choices are available:

Show for Enroll: to display the fingerprint image on the screen only

during enrollment.

Show for Match: to display the fingerprint image on the screen only

during verification.

Always Show: to display the fingerprint image on screen during

enrollment and verification.

None: not to display the fingerprint image.

F34 User Manual

9.4 Device Type Settings

Select Device Type Settings on the System interface to configure the Device Type Settings.

Function Name

Description

Communication Protocol

Set the device communication protocol. It is BEST Protocol by default,

which is suitable for ZKBio Zlink.

PUSH Protocol: It can be set as A&C PUSH (which is suitable for ZKBio

CVAccess) or T&A PUSH (which is suitable for ZKBio Time Cloud/ZKBio

Time).

Device Type

Set the device as an access control terminal or attendance terminal.

Note: After changing the device type, the device will delete all the data and restart, and some functions

will be adjusted accordingly.

9.5 Security Settings

Select Security Settings on the System interface to go to the Security settings.

Function Description

Function Name

Description

Standalone Communication

By default, this function is disabled. It is used to connect the C/S

software (like ZKTime.Net, etc.). When it is switched on, a security

prompt appears, and you need to set the Comm Key, the device will

restart after you confirm.

F34 User Manual

SSH

SSH is used to enter the background of the device for maintenance.

User ID Masking

When enabled, and then the user is successfully compared and

verified, the User ID in the displayed verification result will be

replaced with an * to achieve secure protection of sensitive private

data.

Display Verification Name

Set whether to display the username in the verification result

interface.

Display Verification Mode

Set whether to display the verification mode in the verification result

interface.

9.6 USB Upgrade

The device's firmware program can be upgraded with the upgrade file in a USB drive. Before conducting

this operation, please ensure that the USB drive contains the correct upgrade file and is properly inserted

into the device.

If no USB disk is inserted in, the system gives the following prompt after you select USB Upgrade on the

System interface.

Select USB Upgrade on the System interface.

Note: If upgrade file is needed, please contact our technical support. Firmware upgrade is not

recommenced under normal circumstances.

9.7 Update Firmware Online

Select Update Firmware Online on the System interface.

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The Firmware Update Online function is enabled by default. Select Check for Updates it may have the

following 3 scenarios:

 If the query fails, the interface will prompt "Query failed".

 If the firmware version of the device is latest, it will prompt that the current firmware version

is already the latest.

 If the firmware version of the device is not the latest, the version number and change log of

the latest version will be displayed. Users can choose whether to update to the latest

firmware version.

9.8 Factory Reset

The Factory Reset function restores the device settings such as communication settings and system

settings, to the default factory settings (this function does not clear registered user data).

Select Restore on the System interface and then press M/OK to restore the default factory settings.

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10 Personalize Settings

When the device is on the initial interface, press [M/OK] button and enter Personalize to customize the

interface settings, voice, bell, punch state options, and shortcut key mappings.

BEST Protocol/A&C PUSH T&A PUSH

10.1 User Interface

Select User Interface on the Personalize interface to customize the display style of the main interface.

Function Description

Function Name

Description

Wallpaper

It helps to select the main screen wallpaper according to the user

preference.

Language

It helps to select the language of the device. The device restart has taken

effect.

Menu Timeout (s)

When there is no operation, and the time exceeds the set value, the

device automatically goes back to the initial interface.

The function can either be disabled or set the required value between 60

and 99999 seconds.

Idle Time to Slide Show (s)

When there is no operation, and the time exceeds the set value, a slide

show is displayed. The function can be disabled, or you may set the value

between 3 and 999 seconds.

F34 User Manual

Slide Show Interval (s)

It is the time interval in switching between different slide show pictures.

The function can be disabled, or you may set the interval between 3 and

999 seconds.

Idle Time to Sleep (m)

If the sleep mode is activated, and when there is no operation in the

device, then the device will enter standby mode.

This function can be disabled or set a value within 1 to 999 minutes.

Main Screen Style

The style of the main screen can be selected according to the user

preference.

10.2 Voice

Select Voice on the Personalize interface to configure the voice settings.

Function Description

Function Name

Description

Voice Prompt

Toggle to enable or disable the voice prompts during function

operations.

Keyboard Prompt

Toggle to enable or disable the keypad sounds.

Volume

Adjust the volume of the device which can be set between 0 to 100.

10.3 Bell Schedules

Select Bell Schedules on the Personalize interface to configure the Bell settings.

F34 User Manual

 New Bell Schedule:

Select New Bell Schedule on the Bell Schedule interface to add a new bell schedule.

Function Description

Function Name

Description

Bell Status

Toggle to enable or disable the bell status.

Bell Time

Once the required time is set, the device automatically triggers to ring

the bell during that time.

Repeat

Set the required number of counts to repeat the scheduled bell.

Ring Tone

Select a ringtone.

Internal Bell Delay(s)

Set the replay time of the internal bell. Valid values range from 1 to 999

seconds.

 All Bell Schedules:

Once the bell is scheduled, on the Bell Schedules interface, select All Bell Schedules to view the newly

scheduled bell.

 Edit the Scheduled Bell:

On the All Bell Schedules interface, select the required bell schedule, and select Edit to edit the

selected bell schedule. The editing method is the same as the operations of adding a new bell schedule.

 Delete a Bell Schedules:

On the All Bell Schedules interface, select the required bell schedule, select Delete, and then press

M/OK to delete the selected bell.

10.4 Punch States Options (T&A PUSH)

Select Punch States Options on the Personalize interface to configure the punch state settings.

F34 User Manual

Function Description

Function Name

Description

Punch State Mode

Off: Disable the punch state function. Therefore, the punch state key set

under Shortcut Key Mappings menu will become invalid.

Manual Mode: Switch the punch state key manually, and the punch state

key will disappear after Punch State Timeout.

Auto Mode: The punch state key will automatically switch to a specific

punch status according to the predefined time schedule which can be set

in the Shortcut Key Mappings.

Manual and Auto Mode: The main interface will display the auto-switch

punch state key. However, the users will still be able to select alternative

that is the manual attendance status. After timeout, the manual switching

to punch state key will become auto-switch punch state key.

Manual Fixed Mode: After the punch state key is set manually to a

particular punch status, the function will remain unchanged until it is being

manually switched again.

Fixed Mode: Only the manually fixed punch state key will be shown. Users

cannot change the status by taping any other keys.

Punch State Timeout(s)

It is the time for which the punch state displays. The value ranges from 5 to

999 seconds.

Punch State Required

Select whether an attendance state needs to be selected after verification.

ON: Attendance state needs to be selected after verification.

OFF: Attendance state need not requires to be selected after verification.

10.5 Shortcut Key Mappings (T&A PUSH)

Users may define shortcut keys for attendance status and functional keys which will be defined on the

main interface. So, on the main interface, when the shortcut keys are tapped, the corresponding

attendance status or the function interface will be displayed directly.

Select Shortcut Key Mappings on the Personalize interface to set the required shortcut keys.

F34 User Manual

 On the Shortcut Key Mappings interface, select the required shortcut key to configure the

shortcut key settings.

 On the Shortcut Key (example, "Up Key") interface, select Function to set the functional process

of the shortcut key either as punch state key or function key.

 If the Shortcut key is defined as a function key (such as New user, All users, etc.), the configuration

is completed as shown in the image below.

 If the Shortcut key is set as a punch state key (such as check in, check out, etc.), then it is required

to set the punch state value (valid value 0 to 250), name.

 Set the Switch Time

 The switch time is set in accordance with the punch state options.

 When the Punch State Mode is set to Auto Mode, the switch time should be set.

 On the Shortcut Key interface, select Set Switch Time to set the switch time.

 On the Switch Cycle interface, select the switch cycle (Monday, Tuesday, etc.) as shown in the

image below.

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 Once the Switch cycle is selected, set the switch time for each day, and press M/OK to confirm, as

shown in the image below.

Note: When the function is set to Undefined, the device will not enable the punch state key.

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11 Data Management (PUSH Protocol)

When the device is on the initial interface, press [M/OK] button and enter Data Mgt. to manage the

relevant data in the device.

Select Delete Data on the Data Mgt. interface to delete the required data.

A&C PUSH

T&A PUSH

Function Description

Function Name

Description

Delete Access Records /

Attendance Data

To delete the access records / attendance data conditionally.

Delete All Data

To delete the information and access records / attendance data of

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all registered users.

Delete Admin Role

To remove all the administrator privileges.

Delete Access Control

To delete all the access data.

Delete Wallpaper

To delete all the wallpapers in the device.

Delete Screen Savers

To delete all the screen savers in the device.

Delete Contact List

To delete all the contact list in the device.

The user may select Delete All or Delete by Time Range when deleting the access records /

attendance data, to Delete by Time Range, you need to set a specific time range to delete all data

within a specific period.

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12 Intercom

When the device is on the initial interface, press M/OK and select Intercom to set relevant parameters

of intercom, including SIP, Doorbell and ONVIF Settings.

The device achieves video intercom there are two modes, respectively, the LAN and SIP server. For

more details, please refer to 26 SIP Video Intercom.

12.1 SIP Settings

Select SIP Settings on the Intercom interface to configure the settings.

12.1.1 Local Settings

Select Local Settings on the SIP Settings interface.

Function Description

Function Name

Description

SIP Server

Select whether to enable the SIP server. When it is enabled, the SIP

account needs to be set.

Note: Every time this feature is turned on or off, the contact list will be

reset.

Primary Account Settings

After assigning the SIP account to the device on the ZKBio CVAccess, the

account information will be automatically synchronized to the device.

You don’t need to configure it manually.

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Backup Account Settings

Select whether to enable the backup account settings.

Device Port

When using a local area network for intercom, enter the device port

number.

Local Information

Device Type: Set the device type as Entrance Station or Fence

Terminal. And set the specific location information of the device,

including the block, unit (can be disabled), and room number. When it is

set as Fence Terminal, the call page will display block, unit and room

number.

Note: The contact list will be cleared after changing the device type.

Transport Protocol

Set the transport protocol between the device and indoor monitor.

Call Contact List

Select whether to enable the contact list on the call page. When it is

enabled, you can press the Up Key to open the contact list on the call

page.

Call Number Type

Room Number: The device can call the extension number (short

number) or room number.

SIP Account Number: The device can only call the SIP account.

12.1.2 Audio Options

Select Audio Options on the SIP Settings interface.

Select the audio encoder for intercom. Both PCMU and PCMA provide better voice quality, but they take

up more bandwidth, requiring 64kbps.

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12.1.3 Video Options

Select Video Options on the SIP Settings interface.

Function Description

Function Name

Description

Video Resolution

Select the video resolution of the intercom, 1024 x 576 or 800 x 600. The

device only supports landscape screen. It is suggested to set as 800 x 600.

Video Code Stream

Select the video code stream of the intercom, the larger the value, the

higher the picture and sound quality of the video, and the greater the

network requirements.

Video Frame Rate

Refers to the number of frames per second of the intercom video display,

the larger the value the smoother, the device defaults to 25Hz, does not

support modification.

Encoder

Whether to enable H264 Encoder.

12.1.4 Call Options

Select Call Options on the SIP Settings interface.

Function Description

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Function Name

Description

Calling Delay(s)

Set the time of call, valid value 30 to 60 seconds.

Talking Delay(s)

Set the time of intercom, valid value 60 to 120 seconds. It is suggested

to set as 60s.

Call Volume Settings

Set the volume of the call, with valid value ranging from 0 to 100.

Call Type

Set the call type to Voice only or Voice+Video.

Auto Answer Settings

Select whether to enable the auto answer function. When it is enabled,

the device will automatically answer if the indoor monitor calls.

Auto-Answer Delay Time

The device will automatically answer after the set delay time if the

indoor monitor calls, valid value 0 to 10 seconds.

Encryption

It is disabled by default.

12.1.5 Contact List

Select Contact List on the SIP Settings interface.

In SIP Server mode, the contact list is synchronized by the ZKBio CVAccess Server to the device. The

contact list can only be viewed, cannot be edited. When the SIP server is disabled, the room number and

call address of the indoor monitors can be added here.

Select Add to enter the Add Contact List interface.

 Room Number: Customize the number of the indoor monitor.

When the device type is set as Entrance Station, the room number can be 1~ 4 digits. When the device

type is set as Fence Terminal, you need to input the block, unit and room number. For example, if the

indoor monitor is in Block 3, Unit 2, Room 2601, then input “03.02.2601”.

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Entrance Station Fence Terminal

 Call Address: It is the IP Address of the indoor monitor.

12.1.6 Calling Shortcut Settings

Select Calling Shortcut Settings on the SIP Settings interface.

Management Center: Select whether to enable the Management Center and set its number. After

enabling, you can press the key to directly call the admin on the call page.

Call Mode: It can be set as Standard Mode or Direct Calling Mode.

 In Standard mode, there are 4 shortcut keys that can be enabled and defined in the device: ROOM1,

ROOM2, ROOM3 and ROOM4. You can set a shortcut key to call the indoor monitor quickly without

entering the number of the indoor monitor each time.

Name: Customize the name of the shortcut keys.

Number: Select the room number that set in the Contact List Menu.

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 In Direct Calling mode, the user can call multiple indoor monitors directly.

Enter Call Mode > Direct Calling Mode> Add, select the indoor monitors that you want to call, then

the indoor monitors will be displayed in the list.

12.1.7 Advanced Settings

Select Advanced Settings on the SIP Settings interface.

Function Description

Function Name

Description

DTMF Type

Set the DTMF type as AUTO, SIP INFO or RFC2833.

DTMF

The value should be set as same as the value of DTMF in the indoor

monitor.

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12.2 Doorbell Setting

Select Doorbell Setting on the Intercom interface to set the doorbell.

Function Description:

Function Name

Description

Doorbell Setting

Disabled: The doorbell button is disabled.

Doorbell Only: When the user presses the doorbell button, only the

doorbell rings.

Video Intercom Only: When the user presses the doorbell button, only

the device makes a call.

Doorbell+Video Intercom: When the user presses the doorbell button,

the doorbell rings and the device makes a call at the same time.

12.3 ONVIF Settings

Note: This function needs to be used with the network video recorder (NVR).

1. Set the device to the same network segment as the NVR.

2. Select ONVIF Settings on the Intercom interface.

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Function Description:

Function Name

Description

Enable Authentication

Enable/Disable the Authentication Function. When it is disabled,

there is no need to input the User Name and Password when adding

the device to the NVR.

User Name

Set the User Name. The default is admin.

Password

Set the password. The default is admin@123.

Server Port

The default is 8000, and cannot be modified.

3. On the NVR system, click on [Start] > [Menu], then the main menu will pop up.

4. Click [Channel Manage] > [Add Channel] > [Refresh] to search for the device.

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5. Select the checkbox for the device you want to add and edit the parameters in the corresponding text

field, then click on OK to add it to the connection list.

Note: The User Name and Password is set in the ONVIF Settings of the device.

6. After adding successfully, the video image obtaining from the device can be viewed in real-time.

For more details, please refer to the NVR User Manual.

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13 Work Code (T&A PUSH)

Employees’ salaries are subject to their attendance records. An employee can be engaged in more than

one type of work which may vary with time. As the pay varies according to the work types, the terminal

provides a parameter to indicate the corresponding work type for every attendance record to facilitate

rapid understanding of different attendance situations during the handling of attendance data.

Select Work Code on the main menu interface. It is only for time attendance terminal.

13.1 Add a Work Code

Function Description:

Function Name

Description

It is the digital code of the work code. Users may set a valid value between

1 and 99999999.

Name

It is the naming of the work code.

13.2 All Work Codes

You can view, edit and delete work codes in All Work Codes. The process of editing a work code is the

same as adding a work code, except that the ID is not allowed to be modified.

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13.3 Work Code Options

To set whether entering the work code is a must and whether the entered work code must exist during

authentication.

In 1: N or 1:1 verification, the system will automatically pop up the following window. Select the

corresponding Word Code manually to verify successfully.

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14 Access Control

When the device is on the initial interface, press [M/OK] button and enter Access Control to set the

schedule of the door opening, locks control and to configure other parameters settings related to

access control.

BEST Protocol

A&C PUSH

T&A PUSH

To get access, the registered user must meet the following conditions:

1. The relevant door’s current unlock time should be within any valid time zone of the user’s time

period.

2. The corresponding user’s group must be already set in the door unlock combination (and if there

are other groups, being set in the same access combo, then the verification of those group’s

members is also required to unlock the door).

3. In default settings, new users are allocated into the first group with the default group time zone,

where the access combo is "1" and is set in unlock state by default.

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14.1 Access Control Options

Select Access Control Options on the Access Control interface to set the parameters of the control

lock of the terminal and related equipment.

BEST Protocol:

Function Description:

Function Name

Description

Gate Control Mode

It toggles between ON or OFF switch to get into gate control mode or not.

When set to ON, the interface removes the Door Lock Delay, Door Sensor

Delay, and Door Sensor Type options.

Door Lock Delay (s)

The length of time that the device controls the electric lock to be in unlock

state.

Valid value: 1~99 seconds.

Door Sensor Delay (s)

If the door is not locked and is left open for a certain duration (Door Sensor

Delay), an alarm will be triggered.

The valid value of Door Sensor Delay ranges from 1 to 255 seconds.

Door Sensor Type

There are three Sensor types: None, Normal Open, and Normal Close.

None: It means the door sensor is not in use.

Normal Open: It means the door is always left open when electric power is

on.

Normal Close: It means the door is always left closed when electric power

is on.

Speaker Alarm

It transmits a sound alarm or disassembly alarm from the local. When the

door is closed or the verification is successful, the system cancels the alarm

from the local.

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A&C PUSH:

Function Description:

Function Name

Description

Gate Control Mode

It toggles between ON or OFF switch to get into gate control mode or

not.

When set to ON, the interface removes the Door Lock Delay, Door

Sensor Delay, and Door Sensor Type options.

Door Lock Delay (s)

The length of time that the device controls the electric lock to be in

unlock state.

Valid value: 1~99 seconds.

Door Sensor Delay (s)

If the door is not locked and is left open for a certain duration (Door

Sensor Delay), an alarm will be triggered.

The valid value of Door Sensor Delay ranges from 1 to 255 seconds.

Door Sensor Type

There are three Sensor types: None, Normal Open, and Normal Close.

None: It means the door sensor is not in use.

Normal Open: It means the door is always left open when electric

power is on.

Normal Close: It means the door is always left closed when electric

power is on.

Verification Mode

The supported verification mode includes Password/Fingerprint/Card,

Fingerprint Only, User ID Only, Password, Card Only,

Fingerprint/Password, Fingerprint/Card, User ID + Fingerprint,

Fingerprint + Password, Fingerprint + Card, Fingerprint + Password +

Card, Password + Card, Password/Card, User ID + Fingerprint +

Password, Fingerprint + (Card/User ID).

Door Available Time Period

It sets the timing for the door so that the door is accessible only during

that period.

Normal Open Time Period

It is the scheduled time-period for "Normal Open" mode so that the

door is always open during this period.

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Primary Device

While configuring the primary and secondary devices, you may set the

state of the primary as Out or In.

Out: A record of verification on the primary device is a check-out

record.

In: A record of verification on the primary device is a check-in record.

Secondary Device

While configuring the primary and secondary devices, you may set the

state of the secondary as Out or In.

Out: A record of verification on the secondary device is a check-out

record.

In: A record of verification on the secondary device is a check-in record.

Auxiliary Input

Configuration

Sets the door unlock time period and auxiliary output type of the

auxiliary terminal device. Auxiliary output types include None, Trigger

door open, Trigger Alarm, Trigger door open and Alarm.

Verify Mode by RS485

When the RS485 reader function is turned on, the verification method is

used when the device is used as a primary or a secondary.

Speaker Alarm

It transmits a sound alarm or disassembly alarm from the local. When

the door is closed or the verification is successful, the system cancels

the alarm from the local.

Reset Access Settings

The access control reset parameters include door lock delay, door

sensor delay, door sensor type, verification mode, door available time

period, normal open time period, primary device, and alarm. However,

erased access control data in Data Mgt. is excluded.

T&A PUSH:

Function Description:

Function Name

Description

Door Lock Delay (s)

The length of time that the device controls the electric lock to be in

unlock state.

Valid value: 0 to 10 seconds.

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Door Sensor Delay (s)

If the door is not locked and is left open for a certain duration (Door

Sensor Delay), an alarm will be triggered.

The valid value of Door Sensor Delay ranges from 1 to 255 seconds.

Door Sensor Type

There are three Sensor types: None, Normal Open, and Normal Close.

None: It means the door sensor is not in use.

Normal Open (NO): It means the door is always left open when

electric power is on.

Normal Close (NC): It means the door is always left closed when

electric power is on.

Door Alarm Delay(s)

When the state of the door sensor is inconsistent with that of the door

sensor type, alarm will be triggered after a time period; this time

period is the Door Alarm Delay (the value ranges from 1 to 999

seconds).

Retry Times to Alarm

When the number of failed verifications reach the set value (value

ranges from 1 to 9 times), the alarm will be triggered. If the set value is

None, the alarm will not be triggered after failed verification.

Normal Close Time Period

It is the scheduled time-period for "Normal Close" mode so that the

door is always closed during this period.

Normal Open Time Period

It is the scheduled time-period for "Normal Open" mode so that the

door is always open during this period.

Auxiliary Input

Configuration

Sets the door unlock time period and auxiliary output type of the

auxiliary terminal device. Auxiliary output types include None, Trigger

door open, Trigger Alarm, Trigger door open and Alarm.

Verify Mode by RS485

When the RS485 reader function is turned on, the verification method

is used when the device is used as a primary or a secondary.

Valid Holidays

To set if Normal Close Time Period or Normal Open Time Period

settings are valid in set holiday time period. Choose [ON] to enable the

set NC or NO time period in holiday.

Speaker Alarm

It transmits a sound alarm or disassembly alarm from the local. When

the door is closed or the verification is successful, the system cancels

the alarm from the local.

Reset Access Setting

The access control reset parameters include door lock delay, door

sensor delay, door sensor type, door alarm delay, normal close time

period, normal open time period, and alarm. However, erased access

control data in Data Mgt. is excluded.

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14.2 Time Rule Settings / Time Schedule (PUSH Protocol)

Select Time Rule Settings / Time Schedule on the Access Control interface to configure the time

settings.

 The entire system can define up to 50 Time Rules.

 Each time-period represents 10 Time Zones, i.e., 1 week and 3 holidays, and each time zone is a

standard 24 hour period per day and the user can only verify within the valid time-period.

 One can set a maximum of 3 time periods for every time zone. The relationship among these time-

periods is "OR". Thus, when the verification time falls in any one of these time-periods, the

verification is valid.

 The Time Zone format of each time-period is HH MM-HH MM, which is accurate to minutes

according to the 24-hour clock.

Search the required Time Rule in the grey box and specify the required Time Rule number (maximum

up to 50 rules).

A&C PUSH T&A PUSH

On the selected Time Rule number interface, select the required day (that is Monday, Tuesday, etc.) to

set the time.

Specify the start and the end time, and then press M/OK.

Note:

1. The door is inaccessible for the whole day when the End Time occurs before the Start Time (such as

23:57 to 23:56).

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2. It is the time interval for valid access when the End Time occurs after the Start Time (such as 08:00

to 23:59).

3. The door is accessible for the whole day when the End Time occurs after the Start Time (such that

Start Time is 00:00 and End Time is 23:59).

4. The default Time Rule 1 indicates that the door is open all day long.

14.3 Holidays (PUSH Protocol)

When there is a holiday, you may need a different access time; however, altering everyone's access time

one by one is extremely time-consuming. Thus, a holiday access time that applies to all workers can be

set, and the user will be able to open the door during the holidays.

Select Holidays on the Access Control interface to set the holiday access.

 Add a New Holiday:

Select Add Holiday on the Holidays interface and set the holiday parameters.

A&C PUSH T&A PUSH

 Edit a Holiday:

On the Holidays interface, select a holiday item to be modified. Select Edit to modify holiday

parameters.

 Delete a Holiday:

On the Holidays interface, select a holiday item to be deleted and select Delete. Press M/OK to confirm

the deletion. After deletion, this holiday does not display on the All Holidays interface.

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14.4 Access Groups (T&A PUSH)

Grouping is to manage users in groups, only for time attendance terminal.

The default time zone for group members is the group time zone, while users can set their personal

time zone. When the group verification mode and the user verification mode overlap, the user

verification mode takes priority. Each group can set a maximum of 3 time zones; as long as one of them

is valid, the group can be successfully verified. The newly enrolled user is assigned to Access Group 1 by

default, but can be assigned to another access group.

Select Access Groups on the Access Control interface.

 Add a New Holiday:

Select New Group on the Access Group interface.

Note:

1. The system has a default access group numbered 1, which cannot be deleted but can be modified.

2. A number cannot be modified again after being set.

3. When the holiday is set to be valid, the personnel in a group can open the door only when group

time period overlaps with the holiday time period.

4. When the holiday is set to be invalid, the access control time of the personnel in this group is not

affected by holidays.

 Edit Group:

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On the All Group interface, tap to select the access group item to be modified. Select Edit to modify

group parameters.

 Delete a Group:

On the All Group interface, select an access group item to be deleted and select Delete. Press M/OK to

confirm the deletion. After deletion, this group does not display on the All Group interface.

14.5 Combined Verification (PUSH Protocol)

Access groups are arranged into different door-unlocking combinations to achieve multiple

verifications and strengthen security.

In a door-unlocking combination, the range of the combined number N is 0 ≤ N ≤ 5 and the number of

members N may all belong to one access group or may belong to five different access groups.

Select Combined Verification on the Access Control interface to configure the combined verification

setting.

On the combined verification interface, select the Door-unlock combination to be set, and press the up

and down arrows to input the combination number, and then press M/OK.

For Example:

 If the Door-unlock combination 1 is set as (01 03 05 06 08). It indicates that the unlock

combination 1 consists of 5 people and all the 5 individuals are from 5 groups, namely, AC Group 1,

AC Group 3, AC Group 5, AC Group 6, and AC Group 8, respectively.

 If the Door-unlock combination 2 is set as (02 02 04 04 07). It indicates that the unlock

combination 2 consists of 5 people; the first two are from AC Group 2, the next two are from AC

Group 4, and the last person is from AC Group 7.

 If the Door-unlock combination 3 is set as (09 09 09 09 09). It indicates that there are 5 people in

this combination; all of which are from AC Group 9.

 If the Door-unlock combination 4 is set as (03 05 08 00 00). It indicates that the unlock

combination 4 consists of only three people. The first person is from AC Group 3, the second

person is from AC Group 5, and the third person is from AC Group 8.

Note: To delete the door-unlock combination, set all Door-unlock combinations to 0.

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14.6 Anti-passback Setup (PUSH Protocol)

A user may be followed by some person(s) to enter the door without verification, resulting in a security

breach. So, to avoid such situations, the Anti-Passback option was developed. Once it is enabled, the

check-in and check-out record must occur alternatively to open the door to represent a consistent

pattern.

This function requires two devices to work together:

One device is installed on the indoor side of the door (main device), and the other one is installed on

the outdoor side of the door (the sub device). The two devices communicate via the Wiegand signal.

The Wiegand format and Output type (User ID/Card Number) adopted by the main device and sub

device must be consistent.

Select Anti-passback Setup on the Access Control interface.

A&C PUSH T&A PUSH

Function Description:

Function Name

Description

Anti-passback

Direction

No Anti-passback: The Anti-Passback function is disabled, which means

successful verification through either the main device or sub device can

unlock the door. The attendance state is not saved in this option.

Out Anti-passback: The user can check-out only if the last record is a check-

in record otherwise an alarm is raised. However, the user can check-in freely.

In Anti-Passback: The user can check-in again only if the last record is a

check-out record otherwise an alarm is raised. However, the user can check-

out freely.

In/Out Anti-passback: In this case, a user can check-in only if the last record

is a check-out or the user can check-out only if the last record is a check-in

otherwise the alarm is triggered.

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Device Status

Set the state of the device as Out or In.

Out: A record of verification on the device is a check-out record.

In: A record of verification on the device is a check-in record.

Secondary Device

Set the state of the secondary as Out or In.

Out: A record of verification on the secondary device is a check-out record.

In: A record of verification on the secondary device is a check-in record.

14.7 Duress Options Settings (PUSH Protocol)

Once a user activates the duress verification function with a specific authentication method(s), and

when he/she is under coercion and authenticates using duress verification, the device unlocks the door

as usual. At the same time, a signal is sent to activate the alarm as well.

On the Access Control interface, select Duress Options to configure the duress settings.

A&C PUSH T&A PUSH

A&C PUSH:

Function Name

Description

Alarm on Password

After enabled, when a user uses the password verification method, an

external alarm signal will be generated, otherwise there will be no alarm

signal.

Alarm on 1:1 Match

After enabled, when a user uses the 1:1 verification method, an external

alarm signal will be generated, otherwise there will be no alarm signal.

Alarm on 1:N Match

After enabled, when a user uses the 1:N verification method, an external

alarm signal will be generated, otherwise there will be no alarm signal.

Alarm Delay (s)

Alarm signal will not be transmitted until the alarm delay time is elapsed.

The value ranges from 1 to 999 seconds.

Duress Password

Set the 6-digit duress password. When the user enters this duress

password for verification, an external alarm signal will be generated.

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T&A PUSH:

Function Name

Description

Duress Function

After enabled, Duress Key can be set in the Shortcut Key Mappings. After

pressing the "Duress Key", then (within 10 seconds) press any registered

fingerprint to generate an external alarm upon successful verification.

Alarm on Password

After enabled, when a user uses the password verification method, an

external alarm signal will be generated, otherwise there will be no alarm

signal.

Alarm on 1:1 Match

After enabled, when a user uses the 1:1 verification method, an external

alarm signal will be generated, otherwise there will be no alarm signal.

Alarm on 1:N Match

After enabled, when a user uses the 1:N verification method, an external

alarm signal will be generated, otherwise there will be no alarm signal.

Alarm Delay (s)

Alarm signal will not be transmitted until the alarm delay time is elapsed.

The value ranges from 1 to 999 seconds.

 Duress Key Settings (Such as set Up Key] as Duress Key)

After enabled the Duress Function, enter Personalize > Short Shortcut Key Mappings. Select the Up

Key > Function > select the “Duress Key” option.

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15 USB Manager

You can import user information, access data and other data from a USB drive to computer or other

devices.

Before uploading/downloading data from/to the USB disk, insert the USB disk into the USB slot first.

Select USB Manager on the main menu interface.

BEST Protocol

A&C PUSH T&A PUSH

Note: Only FAT32 format is supported when downloading data using USB disk.

15.1 USB Download (PUSH Protocol)

On the USB Manager interface, select Download.

A&C Terminal T&A Terminal

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Function Description

Function Name

Description

Download Access

Records/Attendance Data

To download access record/attendance data in specified time period

into USB disk.

User Data

To download all user information from the device into USB disk.

Work Code

To download all work code from the device into USB disk.

15.2 USB Upload

On the USB Manager interface, select Upload.

BEST Protocol

A&C PUSH T&A PUSH

Function Description

Function Name

Description

Screen Saver

To upload all screen savers from USB disk into the device. You can

choose Upload selected photo or Upload all photos. The images will

be displayed on the device’s main interface after upload.

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Wallpaper

To upload all wallpapers from USB disk into the device. You can

choose Upload selected photo or Upload all photos. The images will

be displayed on the screen after upload.

User Data

To upload all the user information from USB disk into the device.

Upload Work Code

To upload all work code from USB disk into the device.

15.3 Download Options (T&A PUSH)

On the USB Manager interface, select Download Options.

Function Description

Function Name

Description

Encrypt Attendance Date

The attendance data is encrypted during the uploading and

downloading.

Delete T&A Data

After successful downloading, the attendance data on the device is

deleted.

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16 Attendance Search

Once the identity of a user is verified, the access record/attendance data is saved in the device. This

function enables users to check their event logs.

When the device is on the initial interface, press [M/OK] button and enter Attendance Search to

search for the required event Logs.

Note: The event logs include not only successful verification records, but also the failed verification

records.

1. Enter the user ID to be searched

and press M/OK. If you want to

search for records of all users,

press M/OK without entering

any user ID.

2. Select the time range in which

the records need to be

searched.

3. Once the record search completes.

Tap the record highlighted in

green to view its details.

4. The figure shows the details of

the selected record.

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17 Autotest

When the device is on the initial interface, press [M/OK] button and enter Autotest, it enables the

system to automatically test whether the functions of various modules are working normally, including

the LCD, Voice, Keyboard, Fingerprint and Real-Time Clock (RTC).

Function Description

Function Name

Description

Test All

To automatically test whether the LCD, Voice, Fingerprint and Real-Time

Clock (RTC) are normal.

Test LCD

To automatically test the display effect of LCD screen by displaying full-

color, pure white, and pure black to check whether the screen displays

colors normally.

Test Voice

To automatically test whether the audio files stored in the device are

complete and the voice quality is good.

Microphone test

To test if the microphone is working properly by speaking into the

microphone.

Test Keyboard

The terminal tests whether every key on the keyboard works normally.

Press any key on the Test Keyboard interface to check whether the

pressed key matches the key displayed on the screen. The keys are

displayed as dark grey before and turn green after pressed. Press ESC to

exit the test.

Test Fingerprint Sensor

To test the fingerprint sensor by pressing a finger on the scanner to

check if the acquired fingerprint image is clear. When you are pressing a

finger on the scanner, the fingerprint image will display on the screen.

Cam Test

To test if the camera functions properly.

Test Clock RTC

To test the RTC. The device tests whether the clock works normally and

accurately with a stopwatch. Press M/OK to start counting and press it

again to stop counting.

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18 System Information

When the device is on the initial interface, press [M/OK] button and enter System Info to view the

storage status, version information of the device, firmware information and privacy policy.

Function Description

Function Name

Description

Device Capacity

Displays the current device's user storage, fingerprint, card and

password storage, administrators and records.

Device Info

Displays the device's name, serial number, MAC address, Fingerprint

algorithm, Platform information, MCU Version and Manufacturer.

Firmware Info

Displays the firmware version and other version information of the

device.

Display the device's privacy policy.

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19 Connect to Webserver

19.1 Login Webserver

There are two modes to access the device’s webserver: Standard mode and AP mode.

Standard Mode allows users to access the device's Webserver via the Internet or LAN, enabling

communication and data transfer between the device and software over the network.

In AP Mode, the device can emit an AP hotspot, allowing users to connect to the WiFi hotspot via mobile

devices (smartphones, tablets, etc.) and then access the device's built-in webserver directly through a

browser for remote management.

19.1.1 Standard Mode

1. Open a browser to enter the address to log in to the WebServer, the address is https:// Serial IP

Address. For example: https://192.168.163.129.

2. Enter the WebServer account and password, the default account is: admin, password: admin@123.

Note:

1. After logging in for the first time, it is required that the users change their original password.

2. In order to retrieve the password easily, please register a super admin first, please refer to 6.1 New

User Registration.

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19.1.2 AP Mode★

1. Enter COMM. > Wi-Fi Settings, change the WiFi mode as WIFI-AP and enable it. The default SSID and

password are: [Device Serial Number] / [Device Serial Number].

2. Turn on the Wi-Fi switch of your smartphone. Select the Wi-Fi that named after the device serial

number from the available list and input the password (default: same as device serial number) to

connect it.

3. After the Wi-Fi is connected successfully, it will jump to the webserver login page. Enter the

WebServer account and password, the default account is: admin, password: admin@123.

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Note: The operation of Webserver on the PC and smartphone is generally the same. The following text

takes PC as an example to illustrate.

19.2 Forgot Password

 Method 1 (When there is a super admin):

If you forgot the password of WebServer, you could reset it by the registered super admin. The detailed

steps are as follows:

1. Click the icon on the login interface.

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2. On the pop-up page, enter the relevant information of the super admin user as prompted.

3. After a successful reset, enter the default account and password (account: admin, password: admin@123)

on the login interface to log in.

4. For security reasons, it is required to change your password after successfully logging in.

Note: The super admin must exist.

 Method 2 (When there is not a super admin):

If the network of the device is normal and ZKBio Zlink / ZKBio CVAccess / ZKBio Time / ZKBio Time Cloud

has been connected, you can reset the password by sending the super admin account and password from

the server.

1. Click Personnel > Person > New on the ZKBio Zlink / ZKBio CVAccess / ZKBio Time / ZKBio Time

Cloud Server; register the super admin information and set the super admin role on the new interface

as required. (Here take ZKBio CVAccess interface as an example)

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2. After registering the information of the super admin, click OK.

3. Click Access > Device > Control > Synchronize All Data to Devices to synchronize all the data to

the device including the new users.

Note: For other specific operations, please refer the relevant software User Manual.

4. After the data synchronization is successful, you can reset the password with the newly registered

super admin. The operation steps are the same as method 1.

 Method 3:

If the device has not registered a super admin and cannot connect to the server, please contact our after-

sales technicians to help retrieve the password.

19.3 Basic Information

Note: The Webserver interface display may vary depending on the device type (BEST Protocol/A&C

PUSH/T&A PUSH). The following text takes A&C PUSH as an example to illustrate.

Click Basic Info on the WebServer. In this interface, you can view the basic information and network status

of the current device.

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Access Control Settings:

Function Name

Description

Remote Door Opening

Click it to open the door remotely. If the operation is successful, the device

will prompt “Door opened”.

Remote Door Closing

Click it to close the door remotely.

Remote Lock/unlock

Click here to lock or unlock remotely.

19.4 System Information

Click DeviceInfo/Device Capacity/FirmwareInfo onthe WebServer.

In the interface, you can view the data capacity, device and firmware information of the current device.

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Function Name

Description

Device Info

Displays the device's name, serial number, MCU version, MAC address,

fingerprint algorithm version information, platform and manufacturer

information.

Device Capacity

Displays the current device's user storage, password, fingerprint, card

storage, administrators, and event logs.

Firmware Information

Displays the firmware version and other version information of the device.

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19.5 User Management

19.5.1 User Registration

 Basic Information

Click All Users > New User on the WebServer.

In this interface, you can register the User ID, Name, Rights, Password, Card Number and Access Control

Role of the new user, click Confirm to save.

Function Name

Description

User ID

The user ID may contain 1 to 14 characters by default.

Name

A name can be up to 63 characters.

Rights

Set the role for the user as either Normal User or Super Admin.

 Super Admin: The Super Admin owns all management privileges in the

WebServer.

 Normal User: If the Super Admin is already registered in the WebServer,

then the Normal Users will not have the privileges to manage the system

and can only access authentication verifications.

Password

Set the user's registration password.

Card Number

Select the type of the card number and enter it manually, after registering the

user's card number, the user can swipe the card for verification.

Access Control Role

The Access Control Role sets the door access privilege for each user, new users

will be added to Group 1 by default, which can be reassigned to other required

groups. The system supports up to 10 access control groups.

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Note:

1. During the initial registration, you can modify your ID; you cannot be modifying the registered ID

once after the successful registration.

2. If the message "Registration failed!" pops up, you must choose a different User ID because the one

you entered already exists.

 Online Registration

In this interface, you can register the User’s Card Number and Fingerprint. The verification mode can only

be registered after the basic information is confirmed.

 Register Card Number

In the current interface, behind the card number bar, click Register, and the device will display the card

number registration interface in real time, swipe the card underneath the card reading area. The

registration of the card will be successful.

 Register Fingerprint

In the current interface, behind the fingerprint bar, click Register, and the device will display the

fingerprint registration interface in real time, press your finger onto the fingerprint sensor of the device,

and follow the instructions to complete the registration.

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For fingerprint pressing operation, please refer to Finger Positioning.

19.5.2 Search for Users

Click All Users on the WebServer, click the search bar to enter the required retrieval keyword (where the

keyword may be the user ID or full name) and the system will search for the related user information.

19.5.3 Edit User

On the All Users interface, select the required user from the list and click Change User Info to edit the

user information.

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Note: The process of editing the user information is the same as that of adding a new user, except that

the User ID cannot be modified. The process in detail refers to 18.5.1 User Registration.

19.5.4 Delete User

On the All Users interface, select the required user from the list and click Delete User to delete the user.

Here individual deletion and batch deletion is available.

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19.6 Communication

19.6.1 Network Settings

Click NetworkSettings on the WebServer.

Change the IP address of the device as needed, click Confirm to save, and the device will automatically

synchronize the IP information.

Function Name

Description

DHCP

Select whether to obtain the IP Address by automatically.

IP Address

The default IP address is 192.168.1.201. It can be modified according to network

availability.

Subnet Mask

The default Subnet Mask is 255.255.255.0. It can be modified according to

network availability.

Gateway

The Default Gateway address is 0.0.0.0. It can be modified according to network

availability.

DNS

The default DNS address is 0.0.0.0. It can be modified according to network

availability.

Note: After the IP address of the device is changed successfully, you need to log out of the currently

WebServer and log in again to the IP address you just changed to connect to the device. For WebServer

19.6.2 Connection Settings

Click ConnectionSettings on the WebServer.

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Function Name

Description

Device ID

It is the identification number of the device, which ranges between 0 and 255.

HTTPS

Based on HTTP, transmission encryption and identity authentication ensure the

security of the transmission process.

19.6.3 Cloud Service Setup

Click Cloud Service Setup on theWebServer.

Cloud Server Setup was used to connect to the ZKBio CVAccess / ZKBio Time / ZKBio Time Cloud software, please

refer to chapter 21/22/23.

Function Name

Description

Enable

Domain

Name

Cloud Server Address

Once this function is enabled, the domain name mode

“http://...” will be used, such as http://www.XYZ.com, while

“XYZ” denotes the domain name (when this mode is turned

ON).

Disable

Domain

Name

Cloud Server Address

IP address of the ADMS server.

Cloud Server Port

Port used by the ADMS server.

Proxy Server Setup

When you choose to enable the proxy, you need to set the IP

address and port number of the proxy server.

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19.6.4 Serial Comm

Click Serial Comm on the WebServer.

Function Name

Description

Serial Port

No Using: No communication with the device through the serial port.

RS485(PC): Communicates with the device through RS485 serial port.

Primary Unit: When RS485 is used as the function of "Primary Unit", it can be

connected to a reader.

Baudrate

When the serial port is set as Primary Unit, the baudrate is 115200 by default

and cannot be modified.

19.6.5 Wi-Fi Settings

★

The device supports the Wi-Fi module, which is built-in within the hardware, to enable data transmission

via Wi-Fi and establish a wireless network environment.

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 First set the WIFI mode, it is WIFI-STA by default.

 When Wi-Fi is enabled, the device will search for the available Wi-Fi within the network range.

 Click Connect to Wi-Fi after the required Wi-Fi name from the available list and input the correct

password, and then click [Confirm].

 After successful verification, the connection status will display “Connected”.

19.6.6 Wiegand Setup

Click WiegandSetup on the WebServer.

It is used to set the Wiegand input and output parameters.

Function Name

Description

Wiegand Format

Its value can be 26 bits, 32 bits, 34 bits, 36 bits, 37 bits, 50 bits and 64 bits.

Wiegand Bits

The number of bits of the Wiegand data.

ID Type

Select between the User ID and card number.

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SRB

When SRB is enabled, the lock is controlled by the SRB to prevent the lock from

being opened due to device removal.

19.7 Personalize

19.7.1 User Interface

Click User Inteface on the WebServer.

Function Name

Description

Language

It helps to select the language of the device.

Menu Timeout (s)

When there is no operation, and the time exceeds the set value, the device

automatically goes back to the initial interface.

The function can either be disabled or set the required value between 60 and

99999 seconds.

Idle Time to Slide

Show (s)

When there is no operation, and the time exceeds the set value, a slide show

is displayed. The function can be disabled, or you may set the value between

3 and 999 seconds.

Slide Show Interval (s)

It is the time interval in switching between different slide show pictures. The

function can be disabled, or you may set the interval between 3 and 999

seconds.

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Idle Time to Sleep (m)

If the sleep mode is activated, and when there is no operation in the device,

then the device will enter standby mode.

This function can be disabled or set a value within 1 to 999 minutes.

Main Screen Style

The style of the main screen can be selected according to the user preference.

Wallpaper

Select the main screen wallpaper according to the user preference.

19.7.2 Voice

Click Voice on the WebServer.

Function Name

Description

Voice Prompt

Toggle to enable or disable the voice prompts during function operations.

Keyboard Prompt

Toggle to enable or disable the keypad sounds.

Volume

Adjust the volume of the device which can be set between 0 to 100.

19.7.3 Punch State Options

Click PunchState Options on the WebServer. It is only for time attendance terminal.

Function Name

Description

Punch State Mode

Off: Disable the punch state function. Therefore, the punch state key set

under Shortcut Key Mappings menu will become invalid.

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Manual Mode: Switch the punch state key manually, and the punch state key

will disappear after Punch State Timeout.

Auto Mode: The punch state key will automatically switch to a specific punch

status according to the predefined time schedule which can be set in the

Shortcut Key Mappings.

Manual and Auto Mode: The main interface will display the auto-switch

punch state key. However, the users will still be able to select alternative that

is the manual attendance status. After timeout, the manual switching to

punch state key will become auto-switch punch state key.

Manual Fixed Mode: After the punch state key is set manually to a particular

punch status, the function will remain unchanged until it is being manually

switched again.

Fixed Mode: Only the manually fixed punch state key will be shown. Users

cannot change the status by taping any other keys.

Punch State

Timeout(s)

It is the time for which the punch state displays. The value ranges from 5 to

999 seconds.

Punch State Required

Select whether an attendance state needs to be selected after verification.

ON: Attendance state needs to be selected after verification.

OFF: Attendance state need not requires to be selected after verification.

19.8 System

19.8.1 Date Setup

Click Date Setup on theWebServer.

 Click Manual to manually set the date and time and click Confirm to save.

 Select Open or Close the Daylight Saving Mode function. If opened, set the Daylight Saving Time

and End of Daylight Saving.

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19.8.2 Fingerprint

Click Fingerprint on the WebServer.

Function Name

Description

1:1 Threshold Value

Under 1:1 verification method, the verification will only be successful when

the similarity between the acquired fingerprint data and the fingerprint

template associated with the entered user ID enrolled in the device is

greater than the set value.

1:N Threshold Value

Under 1:N verification method, the verification will only be successful when

the similarity between the acquired fingerprint data and the fingerprint

templates enrolled in the device is greater than the set value.

FP Sensor Sensitivity

To set the sensibility of fingerprint acquisition. It is recommended to use the

default level "Medium". When the environment is dry, resulting in slow

fingerprint detection, you can set the level to "High" to raise the sensibility;

when the environment is humid, making it hard to identify the fingerprint,

you can set the level to "Low".

1:1 Retry Times

In 1:1 Verification, users might forget the registered fingerprint, or press the

finger improperly. To reduce the process of re-entering user ID, retry is

allowed.

Fingerprint Algorithm

Fingerprint algorithm version. Default support ZKFinger VX13.0, can change

to ZKFinger VX10.0.

Fingerprint Image

To set whether to display the fingerprint image on the screen during

fingerprint enrollment or verification. Four choices are available:

Show for Enroll: to display the fingerprint image on the screen only during

enrollment.

Show for Match: to display the fingerprint image on the screen only during

verification.

Always Show: to display the fingerprint image on screen during enrollment

and verification.

None: not to display the fingerprint image.

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19.8.3 Device Type Settings

Click DeviceTypeSettings on theWebServer.

Function Name

Description

Communication

Protocol

Set the device communication protocol. It is BEST Protocol by default, which is

suitable for ZKBio Zlink.

PUSH Protocol: It can be set as A&C PUSH (which is suitable for ZKBio

CVAccess) or T&A PUSH (which is suitable for ZKBio Time Cloud/ZKBio Time).

Device Type

Set the device as an access control terminal or attendance terminal.

Note: After changing the device type, the device will delete all the data and restart, and some functions

will be adjusted accordingly.

19.8.4 Access Control Options

Click Access ControlOptions on the WebServer.

On the Access Control interface to set the parameters of the control lock of the terminal and related

equipment.

Access Control Terminal:

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Function Name

Description

Gate Control Mode

It toggles between ON or OFF switch to get into gate control mode or not.

When set to ON, the interface removes the Door Lock Delay, Door Sensor

Delay, and Door Sensor Type options.

Door Lock Delay (s)

The length of time that the device controls the electric lock to be in unlock

state. Valid value: 1~99 seconds.

Door Sensor Delay (s)

If the door is not locked and is left open for a certain duration (Door Sensor

Delay), an alarm will be triggered.

The valid value of Door Sensor Delay ranges from 1 to 255 seconds.

Door Sensor Type

There are three Sensor types: None, Normal Open, and Normal Close.

None: It means the door sensor is not in use.

Normal Open: It means the door is always left open when electric power is

on.

Normal Close: It means the door is always left closed when electric power is

on.

Verification Mode

The supported verification mode includes Password/Fingerprint/Card,

Fingerprint Only, User ID Only, Password, Card Only, Fingerprint/Password,

Fingerprint/Card, User ID + Fingerprint, Fingerprint + Password, Fingerprint

+ Card, Fingerprint + Password + Card, Password + Card, Password/Card,

User ID + Fingerprint + Password, Fingerprint + (Card/User ID).

Door Available Time

Period

It sets the timing for the door so that the door is accessible only during that

period.

Normal Open Time

Period

It is the scheduled time-period for "Normal Open" mode so that the door is

always open during this period.

Aux Output/Lock Open

Time(s)

Sets the door unlock time period of the auxiliary terminal device.

Aux Output Type

Settings

Auxiliary output types include None, Trigger door open, Trigger Alarm,

Trigger door open and Alarm.

Verify Mode by RS485

When the RS485 reader function is turned on, the verification method is

used when the device is used as a primary or a secondary.

Embedded Alarm

If enabled, it transmits a sound alarm or disassembly alarm from the local.

When the door is closed or the verification is successful, the system cancels

the alarm from the local.

Primary Device

While configuring the primary and secondary devices, you may set the state

of the primary as Out or In.

Out: A record of verification on the primary device is a check-out record.

In: A record of verification on the primary device is a check-in record.

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Secondary Device

While configuring the primary and secondary devices, you may set the state

of the secondary as Out or In.

Out: A record of verification on the secondary device is a check-out record.

In: A record of verification on the secondary device is a check-in record.

Attendance Terminal:

Function Name

Description

Door Lock Delay (s)

The length of time that the device controls the electric lock to be in unlock

state. Valid value: 0 to 10 seconds.

Door Sensor Delay (s)

If the door is not locked and is left open for a certain duration (Door Sensor

Delay), an alarm will be triggered.

The valid value of Door Sensor Delay ranges from 1 to 255 seconds.

Door Sensor Type

There are three Sensor types: None, Normal Open, and Normal Close.

None: It means the door sensor is not in use.

Normal Open (NO): It means the door is always left open when electric

power is on.

Normal Close (NC): It means the door is always left closed when electric

power is on.

Door Alarm Delay(s)

When the state of the door sensor is inconsistent with that of the door

sensor type, alarm will be triggered after a time period; this time period is

the Door Alarm Delay (the value ranges from 1 to 999 seconds).

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Retry Times to Alarm

When the number of failed verifications reach the set value (value ranges

from 1 to 9 times), the alarm will be triggered. If the set value is None, the

alarm will not be triggered after failed verification.

Normal Close Time

Period

It is the scheduled time-period for "Normal Close" mode so that the door is

always closed during this period.

Normal Open Time

Period

It is the scheduled time-period for "Normal Open" mode so that the door is

always open during this period.

Aux Output/Lock Open

Time(s)

Sets the door unlock time period of the auxiliary terminal device.

Aux Output Type

Settings

Auxiliary output types include None, Trigger door open, Trigger Alarm,

Trigger door open and Alarm.

Verify Mode by RS485

When the RS485 reader function is turned on, the verification method is

used when the device is used as a primary or a secondary.

Valid Holidays

To set if Normal Close Time Period or Normal Open Time Period settings

are valid in set holiday time period. Choose [ON] to enable the set NC or

NO time period in holiday.

Embedded Alarm

If enabled, it transmits a sound alarm or disassembly alarm from the local.

When the door is closed or the verification is successful, the system cancels

the alarm from the local.

19.8.5 Access Logs Settings/Attendance

Click Access Logs Settings/Attendance onthe WebServer.

Function Name

Description

Duplicate Punch Period(m)

Within a set time period (unit: minutes), the duplicated attendance

record will not be reserved (value ranges from 1 to 999999 minutes).

Alphanumeric User ID

Enable/Disable the alphanumeric as User ID.

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Access/Attendance Log Alert

When the record space of the attendance/access reaches the

maximum threshold value, the device automatically displays the

memory space warning.

Users may disable the function or set a valid value between 1 and 9999.

Periodic Del of Access

Logs/T&A Data

When access/attendance logs reach its maximum capacity, the device

automatically deletes a set of old access/attendance logs.

Users may disable the function or set a valid value between 1 and 999.

Authentication Timeout(s)

The amount of time taken to display a successful verification message.

Valid value: 1 to 9 seconds.

19.8.6 Security Settings

Click Security Settings on the WebServer.

Function Name

Description

User ID Masking

When enabled, and then the user is successfully compared and

verified, the User ID in the displayed verification result will be replaced

with an * to achieve secure protection of sensitive private data.

Display Verification Name

Set whether to display the username in the verification result

interface.

Display Verification Mode

Set whether to display the verification mode in the verification result

interface.

Standalone Communication

By default, this function is disabled. It is used to connect the C/S

software (like ZKTime.Net, etc.). When it is switched on, a security

prompt appears, and you need to set the Comm Key, the device will

restart after you confirm.

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19.8.7 Restore

Click Restoreon the WebServer, and it will pop up the following prompt box. Click Yes to restore the

factory settings.

The Restore function restores the device settings such as communication and system settings to the

default factory settings (this function does not clear registered user data).

Note: After reset, the IP of the device is restored to the original 192.168.1.201, please refer to 18.6.1

Network Settings to modify the IP.

19.8.8 Restart

Click Restart on the WebServer, and it will pop up the following prompt box. Click Yes to reboot.

19.9 Device Management

19.9.1 Device Data Management

Click DeviceDataManagement on the WebServer.

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Function Name

Description

Clear Administrator

Choose whether to change the super administrator into a normal user.

Close SSH

SSH is used to enter the background of the device for maintenance,

choose whether to close the SSH.

Delete All Data

To delete the information and attendance logs/access records of all

registered users.

Delete Access Control

To delete all the access data.

Delete Access/Attendance

Records

To delete all the access/attendance records.

Delete Contact List

To delete all the contact list in the device.

19.9.2 Update Firmware

Click UpdateFirmware on theWebServer.

Select an upgrade file and click Confirm to complete firmware upgrade operation.

Note: If the upgrade file is needed, please contact our technical support. Firmware upgrade is not

recommenced under normal circumstances.

You can also choose to update firmware online. Click Detection upgrade it may have the following 3

scenarios:

 If the query fails, the interface will prompt "Query Failed".

 If the firmware version of the device is latest, it will prompt that the current firmware version is

already the latest.

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 If the firmware version of the device is not the latest, the version number and change log of the latest

version will be displayed. Users can choose whether to update to the latest firmware version.

19.9.3 Change Password

Click Change Password onthe WebServer.

In this interface, youcan change the password of WebServer.

19.9.4 Operation Log

Click Operation Log on the WebServer.

All the user’s operation records on thedevice orWebServer are saved.Users can search and download these logs

bytime.

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19.9.5 Download Firmware Logs

Click Download Firmware Logs onthe WebServer.

In this interface, youcan selectdownload themain, biometric, or dev.log.

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20 Connecting to ZKBio Zlink App

The App pages may vary depending on the version, and the document is for reference only.

Change the device communication protocol to BEST protocol, then the device can be managed by ZKBio

Zlink, please refer to 9.4 Device Type Settings.

 Download the ZKBio Zlink App

Search for the "ZKBio Zlink" App in the iOS App Store or Google Play Store. Or scan the QR code below to

install the app.

20.1 Login to the App

Enter your registered account and password, check “I have read and agree to User Agreement, Privacy

Policy and Data Processing Agreement” and click Sign In to log in to the App.

Note: For more operations, refer to the ZKBio Zlink App's user manual.

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20.2 Add Device on the App

 Access the ZKBio Zlink App and click on [Device] > the + icon in the top-right corner to access the

“Add Device” screen. (See diagram step 1,2)

 Then click [Scan QR Code] to scan the QR code on the device. After scanning the QR code to find the

device, click [Next]. (See diagram step 3,4,5)

 Enter the device name and specify the device to a site. Click [Complete] to complete the addition.

(See diagram step 6)

 Once successfully added, the device is displayed in the list of the device interface. Click [Detailed

Settings]/[Set Later] to enter the corresponding interface. (See diagram step 7,8)

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20.3 Set Access Levels

 Click [Home] > [Access Control] > [Time Slot] > [Add Time Slot] to add a time slot. (See diagram

step 1,2,3)

 Set the time slot name and click [Add Time Interval] to add the time intervals, then click [Save]. The

time slot will then appear in the list. (See diagram step 4,5,6,7,8)

Note: There is a default timeslot named 24-hour Access in the system.

 Click [Home] > [Access Level] > the + icon in the top-right corner to add an access level. (See diagram

step 9,10)

 Set the name, select the time slot, device, and persons, and click [Save] to synchronize the access

level to the device. The access level will then appear in the list. (See diagram step 11,12)

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20.4 Register Verification Mode on the App

Once you have added persons to the device, you can register verification modes to them.

Note: It must be based on the functions actually supported by the device.

Click [Me] > [Credential] to enter theCredential screen, select the person who needs to register verification mode.

(See diagram step 1,2,3,4)

In the Details interface, click [PIN Code] and enter the password in the setting screen, then click [Complete]. (See

diagram step 1,2)

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 In the Details interface, click on the icon. You can select Register on Device or Manually Enter Card

Number. If you want to register on device, then click Register on Device. (See diagram step 1,2)

 Select the registration device, at the same time, the device displays the Enroll Card Number interface.

Place the card in the swipe area, when the app displays “Success”, it means the card is successfully

registered. (See diagram step 3,4)

 When you click [Manually Enter Card Number], simply enter the card number directly in the pop-up

window. (See diagram step 5,6)

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 In the Details interface, click the icon > [Register Fingerprint], select the device and the fingerprint to

and press 3 times on the collector after hearing the prompt. (See diagram step 1,2,3,4)

 Click [Confirm] to return. (See diagram step 5)

 When you hear the message “Registration is successful”, the registration is successful. And you can

repeat the above operation to register other fingers.

20.5 Video Intercom

 Click [Device] > [Video Intercom], then click the icon to call this device. Tap the “Tap to Unlock”

icon to remotely unlock the door.

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 Tap the icon to enter the intercom settings interface. Click [Mobile App] > [Add] to link personnel

who can answer incoming calls via the app.

Room Number: Customize the number of the person.

Person: One or multiple persons can be selected. If multiple persons are selected, all the persons will

receive the call when the device calls the number.

 After completing the setup, press the video intercom button on the device. In the pop-up

interface, enter the call number or press the UP key to open the contact list and search for the person

you wish to call. Then press the M/OK button to initiate the call.

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21 Connecting to ZKBio Zlink Web

The web pages may vary depending on the version, and the document is for reference only.

Change the device communication protocol to BEST protocol, then the device can be managed by ZKBio

Zlink, please refer to 9.4 Device Type Setting.

Users can use the created account to access ZKBio Zlink Web to connect devices, add new personnel,

records.

21.1 Login to the Web

1. Please open the recommended browser and enter the IP address to access the ZKBio Zlink Web:

http://zlink.minervaiot.com.

2. Enter your Email ID and password on the login screen, check “I have read and agree to User

Agreement and Privacy Policy and Data Processing Agreement” and click [Sign In] to login.

21.2 Add Device on the Web

1. Click the icon on the top left corner, and click [Device Center] > [Device] to enter the device

setting interface.

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2. Then click [Add Device] to enter the Add Device interface.

3. Enter the Serial Number and click [Search].

4. Then enter the device name and specify the device to a site. Select Site from the drop- down menu.

Click [Save] to complete the addition.

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Note: Wait a moment for the device status to change from “Offline” to “Online”.

21.3 Set Access Levels

1. Click the icon on the top left corner, and click [Applications] > [Access Control] to enter the

access control settings interface.

2. Click [Time Slot] > [Add] to add a time slot.

3. Set the name and time slot, and click [Save]. Then the time lot will be displayed in the list. (Note:

There is a default timeslot named 24-hour Access in the system.)

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4. Click [Access Level] > [Add] to add an access level.

5. Set the access level name, select the time slot, device, and persons, then click Save to synchronize the

access level to the device.

21.4 Register Verification Mode on the Web

1. Click the icon on the top left corner, and click [Organization] > [Credential] to enter the

credentials setting interface.

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2. Select the person and click the icon > Details, check “I have read and agree to User Agreement

and Privacy Policy and Data Processing Agreement” and click Fingerprint/Card/PIN Code to

remotely register the personnel biometric verification mode.

 Register Fingerprint

1. Click Fingerprint in the Details page. Click 13.0Version or 10.0Version (it depends on the fingerprint

algorithm that set in System > Fingerprint). Choose the hand and finger to be enrolled in the pop-up

prompt window.

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2. Select the registration device, the device will display the fingerprint registration screen. According to

the prompts, place your finger on the fingerprint sensor and press 3 times. When the interface

prompts “Enrolled Successfully”, it means the fingerprint registration is successful.

3. And you can repeat the above operation to register other fingers.

 Register Card

1. Click Card in the Details page. You can select Register on Device or Manually Enter Card Number. If

you want to register on device, then click Register on Device.

2. Select the registration device, the device will display the Enroll Card Number interface. Place the card

in the swipe area, when the display shows green √, it means the card is successfully registered.

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 Register Password

Click PIN Code in the Details page. Set the password in the pop-up prompt window, and then click

[Confirm].

For more details, please refer to the ZKBio Zlink User Manual.

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22 Connect to ZKBio CVAccess Software

Change the device type as A&C PUSH, then the device can be connected to ZKBio CVAccess, please refer to

9.4 Device Type Setting.

22.1 Set the Communication Address

1. Press M/OK and enter COMM. > Ethernet to set the IP address and gateway of the device.

(Note: The IP address should be able to communicate with the ZKBio CVAccess server)

2. Press M/OK and enter COMM. > Cloud Server Setting to set the server address and server port.

Server address: Set the IP address as of ZKBio CVAccess server.

Server port: Set the server port as of ZKBio CVAccess.

22.2 Add Device on the Software

Add the device by searching. The process is as follows:

1. Click Access > Device > Search > Search, to open the Search interface in the software.

2. Click Search, and it will prompt [Searching……].

3. After searching, the list and total number of access controllers will be displayed.

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4. Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level

from each dropdown and click [OK] to add the device.

5. After the addition is successful, the device will be displayed in the device list.

22.3 Add Personnel on the Software and Online Fingerprint

Registration

1. In the device list, select the device and click Set up > Set as Registration Device.

2. Click Personnel > Person > New:

3. Fill in all the required fields of the user and click to enter the online fingerprint registration

interface.

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4. Click Driver Download to install the driver first.

5. Select Remote Registration, then select the IP address of the device and click Confirm.

6. Select the finger you want to register and press your finger on the fingerprint sensor of the device

three times. If the fingerprint is successfully registered, the device will prompt "Enrolled successfully".

7. If you want to register a duress fingerprint, you can click Duress Fingerprint before registering the

fingerprint.

 Duress fingerprint: In any case, a duress alarm is generated when a fingerprint matches a

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duress fingerprint.

8. Click OK to save the user.

9. Click Access > Device > Control > Synchronize All Data to Devices to synchronize all the data to

the device including the new users.

22.4 Mobile Credential★

After downloading and installing the ZKBio Zexus Mobile App, the user needs to set the Server before

1. In ZKBio CVAccess, click System > System Management > Parameters, set Enable QR Code to

‘’Yes’’, and select the Qrcode Type as Dynamic, the valid time of the QR code can be set.

2. Click Personnel > Personnel > Person, select the personnel and click More > Enable APP Login.

3. Open the App on the Smartphone. On the login screen, select the role-Personnel, enter the account

information, and click Login.

Organization Name: Scan the organization code you get before. (Enter System > System

Management >Cloud Setting >APP enterprise QR Code)

Account & Password: The personnel ID & password (default: 123456).

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4. Click Application Center > Mobile Credential on the App, and a QR code will appear, which

includes employee ID and card number information.

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5. The QR code can replace a physical card on a specific device to achieve contactless authentication to

open the door.

6. The QR code refreshes automatically for every 30s and supports manual refresh.

Note: For other specific operations, please refer to ZKBio CVAccess User Manual.

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23 Connect to ZKBio Time Software

Change the device type as T&A PUSH, then the device can be connected to ZKBio Time, please refer to 9.4

Device Type Setting.

23.1 Set the Communication Address

1. Press M/OK and enter COMM. > Ethernet to set the IP address and gateway of the device.

(Note: The IP address should be able to communicate with the ZKBio Time server)

2. Press M/OK and enter COMM. > Cloud Server Setting to set the server address and server port.

Server address: Set the IP address as of ZKBio Time server.

Server port: Set the server port as of ZKBio Time server.

Or you can choose to enable Domain Name and set the server address.

23.2 Add Device on the Software

After setting on the device, the device will be automatically added to the software. Open the ZKBio Time

software then select [Device Module] > [Device] > [Device], click the device in the list, change the Device

Name and Area.

Note: The devices added automatically must be assigned to custom areas to communicate with the

software.

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23.3 Add Personnel on the Software and Online Fingerprint

Registration

1. Click Personnel > Employee > Add:

2. Fill in all the required fields and click [Confirm] to register a new user.

3. Click Device > Device, select the device and click Device Menu > Enroll Remotely.

4. Enter the Employee ID and select the finger you want to register and press your finger on the

fingerprint sensor of the device three times. If the fingerprint is successfully registered, the device

will prompt "Enrolled successfully".

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5. Select the device in the list, click Data Transfer > Sync Data to the Device to synchronize all the

data to the device including the new users.

Note: For other specific operations, please refer the ZKBio Time User Manual.

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24 Connect to ZKBio Time Cloud Software

Change the device type as T&A PUSH, then the device can be connected to ZKBio Time Cloud, please refer

to 9.4 Device Type Setting.

24.1 Set the Communication Address

1. Press M/OK and enter COMM. > Ethernet to set the IP address and gateway of the device.

(Note: The IP address should be able to communicate with the ZKBio Time Cloud)

2. Press M/OK and enter COMM. > Cloud Server Setting to enable Domain Name and enter the

correct domain name.

24.2 Add Device on the Software

After setting on the device, the device will be automatically added to the software. Open ZKBio Time

Cloud software, click Device > Device > Edit icon to enter the Device Edit interface. Change the

Device Name and Area, then it can communicate with the software.

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24.3 Add Personnel on the Software and Online Fingerprint

Registration

1. Click Employee > Employee > Add icon to enter the Employee Add interface.

2. Fill in all the required fields and click Save to register a new user.

3. Click Device > Device > Edit icon to enter the Device Edit interface, set the Registration Device as

Yes and click Save.

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4. Select the device in the list, click icon > Enroll Remotely.

5. Enter the Employee ID and select the finger you want to register and press your finger on the

fingerprint sensor of the device three times. If the fingerprint is successfully registered, the device will

display "Enrolled successfully".

6. Select the device in the list, click icon > Sync Data to Device to synchronize all the data into the

device including the new users.

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Note: For other specific operations, please refer the ZKBio Time Cloud User Manual.

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25 Connecting to Wireless Doorbell★

Note: This function needs to be used with the wireless doorbell.

25.1 Connect the Wireless Doorbell

1. First, power on the wireless doorbell. Then, press and hold the music button for 1.5 seconds until

the indicator flashes to indicate it's in pairing mode. After that, press the doorbell button on the

device, if the wireless doorbell rings and the indicator flashes, it means the pairing was successful.

2. After a successful pairing, press the doorbell button on the device will ring the wireless doorbell.

Note:

1) Each device only supports one wireless doorbell.

2) Wireless doorbell needs to be purchased by the customers themselves.

25.2 Unbinding the Wireless Doorbell

Power off the wireless doorbell first, then re-installing the batteries while pressing and holding the music

button until the indicator is on, indicating that the unbinding is successful.

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26 SIP Video Intercom

26.1 Local Area Network Use

In this mode, please make sure that the SIP Server of the device is disabled.

This function needs to be used with the indoor monitor VT07-B01.

 On the Indoor Monitor:

1. Tap Network > to enter the wired network setting interface. (Default password: 123456)

2. Set the IP Address and Gateway of the indoor monitor. (Note: The IP address should be in the same

network segment as the device.)

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3. Tap Setting > Advance Setting > Device Manage > Add to add the device.

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4. Set the related information of the device, then click Save.

Device Type: Set as Outdoor Station.

Device IP: Enter the IP address of the device.

Device Port: 8000.

User Name: admin.

Password: 123456.

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 On the Device:

1. Press M/OK key and enter [Intercom] > [SIP Settings] > [Contact List] > [Add] to add the connected

indoor monitors.

Room Number: Customize the number of the indoor monitor.

When the device type is set as Entrance Station, the room number can be 1~ 4 digits. When the device

type is set as Fence Terminal, you need to input the block, unit and room number. For example, if the

indoor monitor is in Block 3, Unit 2, Room 2601, then input “03.02.2601”.

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Entrance Station Fence Terminal

Call Address: It is the IP Address of the indoor monitor.

2. To enable the video intercom function, press the doorbell button on the device and enter the

number or IP address of the indoor monitor in the provided interface.

Entrance Station

Fence Terminal

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26.1.1 Call Contact List

1. On the SIP Settings interface, tap Local Settings > Call Contact List to enable the call contact list.

2. Press the doorbell button on the device to enter the call page, then you can press the Up key to

open the contact list, select the number of the indoor monitor you want to call.

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26.1.2 Custom the Calling Shortcut Keys

1. On the SIP Settings interface, tap Calling Shortcut Settings to enable and define the shortcut keys.

Name: Customize the name of the shortcut keys.

Number: It is the room number that set in the Contact List Menu.

2. Then you can press the doorbell button on the device and select the calling shortcut keys to call

the indoor monitor.

26.1.3 Direct Calling

1. On the SIP Settings interface, enter [Calling Shortcut Settings] > [Call Mode] > [Direct Calling

Mode] > [Add]. Select the IP address of the indoor monitors that you want to call, then the indoor

monitors will be displayed in the list.

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2. Then you can press the doorbell button on the device to call the indoor monitors directly.

26.2 SIP Server

In this mode, please make sure that the SIP Server of the device is enabled.

This function needs to be used with the ZKBio CVAccess server, ZKBio Zexus Mobile App, indoor monitor

VT07-B26L-W / VT07-B22L and PC Client BioTalk Pro.

ZKBio CVAccess supports 2 kinds of SIP server: cloud SIP and PBX server, users can choose one according

to the actual situation.



Cloud SIP mode: Users do not need to purchase additional SIP server, only need to purchase SIP

account permission.

 PBX server: You need to purchase a PBX server for local deployment. You do not need to purchase an

additional SIP account.

The following text mainly introduces the Cloud SIP mode.

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26.2.1 SIP Server Configuration

1. On the ZKBio CVAccess software, click System > System Management > Cloud Settings to enable

the Cloud SIP service.

2. Click ZKBio CVConnect Client to download and install it.

Note:

1) Ensure the ZKBio CVConnect client is installed if Cloud SIP is activated.

2) After cloud SIP is enabled, the device network needs to be able to connect to the external network

before it can be used.

 ZKBio CVConnect Client Activation Steps

Step 1: Double-click the desktop shortcut key. Jump to browser page.

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Step 2: Follow the steps on the page to complete activation.

1. Select Area

 Area: Select the area of the cloud server, currently only China, Singapore and America are available,

other areas will be added later.

 Local Application: Set as ZKBio CVAccess.

 EndPoint: The server address of your local application. For example, if your local application is ZKBio

CVAccess with a server address of https://192.168.163.86:8098, enter this server address here so that

ZKBio CVConnect can correctly forward the data from your local server for access by the Mobile APP.

2. Bind ZKBio CVConnect Account

If you already have a Minerva IoT account, you can use it and log in; otherwise click on Register, then jump

to Minerva IoT registration page and register your account.

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3. Select Company

If you don't currently have a company, you can choose to create one by clicking Use New Company.

Start Activating and wait for 1-2 minutes until the Activation completely.

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The specific installation and activation steps of the ZKBio CVConnect client can refer to ZKBio Zexus Mobile App

User Manual.

26.2.2 Add Device

1. Add the device to the Access Module of the software. Then the device will be automatically

synchronized to the Video Intercom module. (The adding method can refer to 22 Connect to ZKBio

CVAccess Software)

2. Click Video Intercom > Device Management > Device > New to add the indoor monitor.

 Device Name: Enter the name of the indoor monitor.

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 Device Code: Set as DNK.

 IP Address: Enter the IP address of the indoor monitor.

 Communication Port: 80 by default.

 Administrator Password: 123456 by default.

 Device Type: Set as Indoor Station.

 Area/ Building Name/Unit Name: Select from the drop-down list.

 Room Number: Customize the number of the indoor monitor.

 Sync Code: Can be customized by the user. (It is used when a resident has multiple indoor monitors.

The indoor monitors which have the same Sync Code will be called at the same time.)

 Device Number: The setting range is 0-9. For example, if there is only one indoor monitor in the room,

the device number will be 0. If there are two units, one will be 0 and the other will be 1, and so on.

After the addition is successful, the indoor monitor will be displayed in the device list.

26.2.3 Create Extension Numbers

Click Video Intercom > Extension Management > Extension Number > New to create extension

numbers.

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 Name: Customize the extension name. If it is a residential scene, the name can be set to the room

number; if it is an office scene, the name can be set to the work number and name information.

 Extension Type: SIP by default.

 Extension number: Customize the extension number, it can be up to 8-digit; for example, the

number of Room 401, Unit 2, Building 1 can be defined as 01020401 for quick internal identification.

 Extension Password: User's SIP account password, which can be used to request account registration

from the SIP service.

 Registered Terminal Count: The maximum number of terminals that a user can register to the same

number. When the number of concurrent registrations is 1, it means that new registrations are

allowed to preempt the registration address. When the number of concurrent registrations is 2 or

more, new registrations will be automatically blocked once the number of registrations reaches the

limit.

After the user creates the extension number, the system will automatically generate a SIP account. For

example, assuming the user has created the extension number 322603, the system automatically

generates the SIP account as 661, so the SIP User Name used on the terminal is 661.

Note:

1) The SIP Account column is hidden by default. You can right-click the row which Operations is in and

check the SIP Account to display it.

2) If you use a PBX, the extension number will be directly used, and the SIP account list will be empty.

26.2.4 Contact List

If you need to enable different devices or personnel to view a limited number of contacts, you can

configure the contact list.

1. Click Extension Management > Contact List > New to create a contact list.

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2. Click the icon to add extension numbers to the contact list. During the process of adding

extension numbers, you can define a short number for the extension on the right, for example, if the

number for Room 1101 is defined as 101. After defining and synchronizing the short number to the

device, the device can then dial the short number 101 to call that room.

Note:

1) If you add an extension number to the contact list without editing the short number, and you wish to

edit it later, you will need to delete the extension number from that contacts and then edit it when re-

adding, or delete it and use the import function afterward.

2) If the device is set to be a fence terminal, please do not define the short number of the indoor

monitors. You just need to input the block, unit and room number to call the indoor monitor.

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26.2.5 Assignment of Extension Numbers and SIP Accounts

The extension number or SIP account can be assigned to personnel, devices or system users. After

allocation, personnel and users' APP will be able to directly use video intercom for communication. The

device can also be used directly without manual additional configuration.

Click Extension Management > Extension Assignment > Extension Assignment, select the Terminal

Type.

 Device Account Assignment

1. Select the Terminal Type as Device.

2. Select the device need to be bound (device or indoor monitor) and the extension number. The

account information will be automatically synchronized to the device. Select the Authorized Contacts

to assign the contact list to the device; only after the assignment can the device call room

numbers/short numbers or make calls through the contact list search.

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3. After successful assignment, a green dot will appear in the upper right corner of the call page,

indicates that the device is connected to the server. You can also enter [Intercom] > [SIP Settings] >

[Local Settings] > [Primary Account Settings] to see that SIP server and account information have

been automatically written, as shown in the following figure.

 Personnel Account Assignment (ZKBio Zexus App)

1. Select the Terminal Type as Personnel.

2. Select the person to be assigned an account and the extension number. Select the Authorized

Contacts to assign the contact list to the individual, and after the assignment, the individual can view

the contacts in the contact list upon logging into the ZKBio Zexus App.

Note:

1) Before assign account to the personnel, you need first add personnel in ZKBio CVAccess. The adding

method can refer to 20 Connect to ZKBio CVAccess Software.

2) The personnel need to enable APP Login. (Click Personnel > Personnel > Person > More > Enable

APP Login.) Once a person has enabled APP login, they can directly access the Video Intercom feature

upon logging into the App.

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3) You can click the icon at the right top corner of the ZKBio CVAccess interface to scan the QR

code to install the ZKBio Zexus App.

3. After successful assignment, the personnel can login to the App. Select the role-Personnel , enter the

account information, and click Login.

Organization Name: Scan the organization code you get before. (Go to ZKBio CVAccess web, enter

System > System Management >Cloud Setting >APP enterprise QR Code, or go to ZKBio

CVConnect client, scan the ZKBio CVConnect Client Information QR Code.)

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Account & Password: The personnel ID & password (default: 123456).

4. Click Application Center > Video Call to enter the video call application, and the status will be displayed as

Connected. If the person has not assigned an extension number, entering the application will prompt "you

have not assigned anextension number, please contact the administrator". Then you can directly enter the

extension number of the device or click the icon to search for the device and call it.

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 System User Account Assignment (ZKBio Zexus App)

1. Select the Terminal Type as System Users.

2. Select the system user to be assigned an account and the extension number. Select the Authorized

Contacts to assign the contact list to the admin, and after the assignment, the admin can view the

contacts in the contact list upon logging into the ZKBio Zexus App.

3. After successful assignment, the admin can login to the App. Select the role-Administrator, enter the

account information, and click Login.

Organization Name: Scan the organization code you get before.

Account & Password: The administrator account; Same account & password as ZKBio CVAccess.

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4. Click Application Center > Video Call to enter the video call application, and the status will be

displayed as Connected. Then you can directly enter the extension number of the device or click the

icon to search for the device and call it.

The App complete operation steps please refer to the ZKBio Zexus Mobile App User Manual.

26.2.6 PC Client Functionality

To use the BioTalk Pro PC client, please contact the appropriate person for an installation package.

Operation Guide

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Step 1: Configure the SIP account: Click USE A SIP ACCOUNT button.

Step 2: Fill in the SIP account information in order and click USE.

 Username: Enter the SIP account. (Note: You need to create a new SIP account for the PC client in

ZKBio CVAccess, then you can use the account to login to the PC client.)

 Display Name: It is the extension number.

 SIP Domain: The SIP Server Domain. (Go to ZKBio CVConnect client, click Application > Innosip >

Enter, the EndPoint address is “https://innosip.zktecoiot.com”. Then 'zktecoiot.com' is the actual SIP

server domian you need to enter on the PC Client.)

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 Password: The extension password of the SIP account for PC client.



Transport: Transportation Protocol, TLS by default.

Wait 1 minute until the status shows Connected, as shown below:

Note: In the Cloud SIP mode, if dialing is required, the PC Client should dial directly to the target SIP

account. For example, if the extension number created on ZKBio CVAccess is 322603, the corresponding

generated SIP account is 661, then the PC Client should dial 661 when making a call. Therefore, it is

recommended to directly create a contact in the address book with the number 661.

At this point you can start to use it normally, the PC client, the device and the App can call and answer

each other.

When the PC Client receives a call, a window alert will pop up in the lower right corner of the desktop.

Click the icon to accept it.

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You can open the door by clicking on the keypad and entering the DTMF value of the device, e.g. the

default value of ZKTeco device is 1, so you can click on 1 at the keypad.

26.2.7 Make a Call

Two-way calls can be made between the device, indoor monitor, ZKBio Zexus App, and PC client (BioTalk

Pro).

 Device Call the Indoor Monitor (VT07-B26L-W / VT07-B22L)

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1. Add the indoor monitor on the ZKBio CVAccess software, then assign an extension number to the

indoor monitor. (The operations steps can refer to 26.2.2 Add Device and 26.2.5 Assignment of

Extension Numbers and SIP Accounts)

2. Press the key on the device and enter the Short Number of the indoor monitor in the pop-up

interface of the device. Or press the Up key on the call page to open the contact list and search for the

indoor monitor to call it.

 Device Call the Phone (ZKBio Zexus App)

1. On the ZKBio CVAccess software, assign an extension number to the personnel. (The operations steps

can refer to 23.2.5 Assignment of Extension Numbers and SIP Accounts)

2. Press the key on the device and enter the Short Number of the personnel in the pop-up interface

of the device. Or press the Up key on the call page to open the contact list and search for the

personnel to call him/her.

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F34 User Manual

 Device Call the PC Client (BioTalk Pro)

1. Install the BioTalk Pro software and configure the SIP account. (The operations steps can refer to

26.2.6 PC Client Functionality)

2. Press the key on the device and enter the Short Number of the PC client in the pop-up interface of

the device. Or press the Up key on the call page to open the contact list and search for the PC client to

call it.

2604

2606

F34 User Manual

 Indoor Monitor Call

Click the Dial icon, then enter the SIP Account to make a call.

Note: The indoor monitor is not supported the assignment of the contact list in ZKBio CVAccess.

 Phone Call

F34 User Manual

Then you can directly enter the extension number or click the icon to search for the one you want to

call.

 PC Client (BioTalk Pro) Call

Open the BioTalk Pro client, click the keypad and enter the the SIP Account to make a call.

F34 User Manual

You can click the icon > Add Contact to add the contact list manually.

F34 User Manual

Appendix 1

Notice:

To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred as "we",

"our", or "us", the smart service provider, we consistently collect your personal information. Since we

understand the importance of your personal information, we took your privacy sincerely and we have

formulated this privacy policy to protect your personal information. We have listed the privacy policies

below to precisely understand the data and privacy protection measures related to our smart products

and services.

Before using our products and services, please read carefully and understand all the rules and

provisions of this Privacy Policy. If you do not agree to the relevant agreement or any of its terms,

you must stop using our products and services.

I. Collected Information

To ensure the normal product operation and help the service improvement, we will collect the

information voluntarily provided by you or provided as authorized by you during registration and use

or generated as a result of your use of services.

1. User Registration Information: At your first registration, the feature template (Fingerprint

template/Face template/Palm template) will be saved on the device according to the device

type you have selected to verify the unique similarity between you and the User ID you have

registered. You can optionally enter your Name and Code. The above information is necessary for

you to use our products. If you do not provide such information, you cannot use some features of

the product regularly.

2. Product information: According to the product model and your granted permission when you

install and use our services, the related information of the product on which our services are used

will be collected when the product is connected to the software, including the Product Model,

Firmware Version Number, Product Serial Number, and Product Capacity Information. When you

connect your product to the software, please carefully read the privacy policy for the

specific software.

II. Product Security and Management

1. When you use our products for the first time, you shall set the Administrator privilege before

performing specific operations. Otherwise, you will be frequently reminded to set the

F34 User Manual

Administrator privilege when you enter the main menu interface. If you still do not set the

Administrator privilege after receiving the system prompt, you should be aware of the

possible security risk (for example, the data may be manually modified).

2. All the functions of displaying the biometric information are disabled in our products by default.

You can choose Menu > System Settings to set whether to display the biometric information. If

you enable these functions, we assume that you are aware of the personal privacy security risks

specified in the privacy policy.

3. Only your user ID is displayed by default. You can set whether to display other user verification

information (such as Name, Department, Photo, etc.) under the Administrator privilege. If you

choose to display such information, we assume that you are aware of the potential security

risks (for example, your photo will be displayed on the device interface).

4. The camera function is disabled in our products by default. If you want to enable this function to

take pictures of yourself for attendance recording or take pictures of strangers for access control,

the product will enable the prompt tone of the camera. Once you enable this function, we

assume that you are aware of the potential security risks.

5. All the data collected by our products is encrypted using the AES 256 algorithm. All the data

uploaded by the Administrator to our products are automatically encrypted using the AES 256

algorithm and stored securely. If the Administrator downloads data from our products, we

assume that you need to process the data and you have known the potential security risk. In such

a case, you shall take the responsibility for storing the data. You shall know that some data

cannot be downloaded for sake of data security.

6. All the personal information in our products can be queried, modified, or deleted. If you no

longer use our products, please clear your personal data.

III. How we handle personal information of minors

Our products, website and services are mainly designed for adults. Without consent of parents or

guardians, minors shall not create their own account. If you are a minor, it is recommended that you

ask your parents or guardian to read this Policy carefully, and only use our services or information

provided by us with consent of your parents or guardian.

We will only use or disclose personal information of minors collected with their parents' or guardians'

consent if and to the extent that such use or disclosure is permitted by law or we have obtained their

parents' or guardians' explicit consent, and such use or disclosure is for the purpose of protecting

minors.

Upon noticing that we have collected personal information of minors without the prior consent from

verifiable parents, we will delete such information as soon as possible.

F34 User Manual

IV. Others

You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about

how we collect, use, and securely store your personal information. To keep pace with the rapid

development of technology, adjustment of business operations, and to cope with customer needs, we

will constantly deliberate and optimize our privacy protection measures and policies. Welcome to visit

our official website at any time to learn our latest privacy policy.

F34 User Manual

Eco-friendly Operation

The product's "eco-friendly operational period" refers to the time during which this

product will not discharge any toxic or hazardous substances when used in accordance

with the prerequisites in this manual.

The eco-friendly operational period specified for this product does not include batteries

or other components that are easily worn down and must be periodically replaced. The

battery's eco-friendly operational period is 5 years.

Hazardous or Toxic substances and their quantities

Component

Name

Hazardous/Toxic Substance/Element

Lead

(Pb)

Mercury

(Hg)

Cadmium

(Cd)

Hexavalent

Chromium

(Cr6+)

Polybrominated

Biphenyls

(PBB)

Polybrominated

Diphenyl Ethers

(PBDE)

Chip

Resistor

○

Chip

Capacitor

○

Chip

Inductor

○

Diode

○

ESD

component

○

Buzzer

○

Adapter

○

Screws

○

This table is prepared in accordance with the provisions of SJ/T 11364.

○ indicates that the total amount of toxic content in all the homogeneous materials is below the limit as

specified in GB/T 26572.

× indicates that the total amount of toxic content in all the homogeneous materials exceeds the limit as

specified in GB/T 26572.

Note: 80% of this product’s components are manufactured using non-toxic and eco-friendly materials.

The components which contain toxins or harmful elements are included due to the current economic or

technical limitations which prevent their replacement with non-toxic materials or elements.

ZKTeco Industrial Park, No. 32, Industrial Road,

Tangxia Town, Dongguan, China.

Phone : +86 769 - 82109991

Fax : +86 755 - 89602394

ZKTeco F34

Product's Documents

PDF F34 User Manual 20260610 User Manual 10.84MB 2026-06-12

Specifications

ZKTeco F34 Questions and Answers

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