1
Contents
1. Important information 02
Security
Caution
Disposal of used products
and batteries
2. EasyKey installation 03
Packaging list
Exploded views
Pre-setup instructions
Installation steps
3. Get to know your
EasyKey
08
Outside escutcheon
Inside escutcheon
4. How to set up your
Easykey
09
Pre-setup instructions
How to enter master mode
Modify master PIN code
Add a user record
Delete a user record
System settings
Extended functions
System query
App binding instruction
Shortcut keys
5. How to use EasyKey 16
Unlock from outside or inside
Lock from outside or inside
Inside deadlock
Unlock with mechanical key
6. Other functions 18
Indoor infrared sensor unlock
Outside forced lock
Mute mode
Restore to default settings
7. Indicators meaning
and usage
20
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Mute mode indicator
Inside deadlock indicator
System freezing indicator
[OPEN/CLOSE] indicator
Infrared sensor unlocking
indicator
8. Troubleshooting 22
Alert types and methods
Other errors
How to charge EasyKey in an
emergency
How to replace batteries
2
1. Important information
Safety
◆
Before using Philips EasyKey, please read
and understand all instructions. Damage
caused by non-compliance with the
instructions will not be covered by warranty.
◆
Use only the manufacturer-specied
accessories/components.
◆
Use only the alkaline batteries the
product is equipped with, or use the same
specication type of alkaline batteries.
◆
Do not forcibly disassemble this product
to avoid triggering an alarm or damaging the
product.
◆
Do not scrape the ngerprint sensor
with sharp objects, otherwise it may cause
permanent damage.
◆
Do not expose products to environments
where there is water leakage or splashing.
◆
Do not expose the product to corrosive
substances to prevent damaging the
protective cover.
◆
Do not hang objects on the handle, in
case it might aect the normal use of the
lock.
◆
Please clean the product with a soft cloth.
◆
Do not remove the battery during
setting up and operating.
◆
Please let a professional technician
to install the door lock and follow the
installation guidelines provided. Do not
disassemble the lock by yourself. Keep the
relevant sealed stickers properly.
◆
Please modify the default master PIN
code immediately after nishing installing
and debugging, and do not easily disclose
the password information and also keep the
mechanical key properly.
◆
Please replace all the batteries
immediately if there is a low battery alarm.
Please make sure to correctly match the
poles (+/-) when installing the batteries.
Caution
◆
Do not place the battery near re sources
to avoid the explosion.
◆
Do not use any emergency power supply
that does not meet the safety requirements
to power up the product.
◆
Do not connect the 2 poles of the
batteries with metals to avoid short circuit
which may lead to an explosion.
◆
Please make sure any component
replacement is executed by Philips, Philips
authorized service center or professional
technicians.
◆
Do not use accessories or parts that have
been produced by other manufacturers or
have not been specically recommended
by Philips. The use of such accessories and
parts may void your warranty.
Disposal of used
products and batteries
◆
You can have your locks reclaimed at
Philips authorized service centers. You will
receive corresponding compensation if your
products meet our conditions.
◆
Please familiarize yourself with the local
electronic product collection system.
◆
Please follow local regulations and do
not discard used products into ordinary
household waste.
◆
Proper disposal of used products can
help to avoid potential negative impacts on
the environment and human health.
◆
Batteries must not be disposed of with
ordinary household waste.
◆
Please familiarize yourself with the
local regulations on batteries classication
recycling. Disposing of batteries properly
can help avoid a negative impact on the
environment and human health.
3
Packaging list
The pictures are for reference only, please refer to the actual packaging
items.
2. EasyKey installation
①
Outside
escutcheon with
silicone pad
②
Inside
escutcheon with
silicone pad
③
Drilling
template
④
Mortise
⑤
Mounting plate
⑥
User manual
⑦
Warranty card
⑧
Certicate of
conformity
⑨
Installation kit
⑩
Mechanical key
⑪
Batteries
⑫
Strike
⑬
Cleaning pad
Warranty
Card
Easy
Key
User
Manual
Easy
Key
EasyKey
4
Exploded views
1.
2.
3.
4.
5.
6.
7.
Deco cover *1
M6 connecting screw*1
M6 connecting screw tube*1
Outside escutcheon*1
Battery cover*1
M6 mounting screw*1
Inside escutcheon*1
8.
9.
10.
11.
12.
13.
Compressed spring *2
Square shaft*2
M5 connecting screw*4
Mounting plate*1
Mortise*1
M5 connecting screw tube*4
2
1
3
4
5
6
7
8
9
10 11 12 13
5
Loosen the screws by turning them
counterclockwise with an Allen
wrench and remove the mortise
plate.
Mount the mortise plate and
fasten it with screws.
Take out the latch bolt and rotate
it to 180°, then put it back.
Pre-setup instructions
1. Please choose the proper installation kit to suit your door thickness.
2. The default installation kit is applicable for a door thickness of 60-90mm. If your
door thickness does not within this range, please feel free to contact us.
Left-handed door Right-handed door
Left inward
Left outward
Mortise plate
Mortise plate
Allen wrench
Latch
bolt
Allen wrench
Right inward
Right outward
Attention
Step 1 | Determine door swing direction
This product allows you to have your door installed to go in four directions:
left outward, right outward, left inward and right inward.
Step 2 | Change the orientation of the latch bolt
1
3
2
6
Installation steps
The following installation steps only apply to right-handed doors. For
left-handed doors, please read [Pre-installation instructions] carefully
and make necessary adjustments.
Mark the hole for drilling with
drilling template and drill the hole
marked, then mount the mortise
into the hole and fasten it with
four anchor screws.
1 2
Install the connecting screw tubes
on the outside escutcheon, and
put the compressed spring and
square shaft accordingly into the
square shaft holes.
Pass the cable through the hole
and then insert the square shaft
of the outside escutcheon to the
rotary hole on the mortise until
the outside escutcheon is close to
the surface of the door.
3
Place the mounting plate against
the inner surface of the door and
fasten it with four M5 connecting
screws.
4
Make sure the latch bolt stays inside
the door during installation.
Attention
Please choose the proper square shaft
and connecting screw tube to suit your
door thickness.
Attention
Escutcheon
cable
M5 connecting
screw tube
Mortise cable
Escutcheon cable
M6 connecting
screw tube
7
Remove the deco cover
and press the button
at the top of the inside
escutcheon to remove
the battery cover,
and fasten the inside
escutcheon with two
M6 mounting screws.
Put the deco cover
back, install the
batteries and install
the battery cover and
strike.
Check whether
the rotary knob,
mechanical key, and
all other components
work properly.
Put the compressed spring and
square shaft into the square shaft
hole of the inside escutcheon
accordingly.
5 6
Insert the cable of both outside
escutcheon and mortise into the
corresponding sockets on the
inside escutcheon. Then insert
the square shaft of the inside
escutcheon to the rotary hole
on the mortise until the inside
escutcheon is close to the surface
of the door.
Mortise cable
connector
Escutcheon
cable
connector
Make sure the escutcheon cable and
the mortise cable are hidden in the slot
on both sides of the square shaft, and
also hide the extra cables in the door
hole or the inside escutcheon.
Attention
After nishing the strike installation, please check whether the smart
lock can lock or unlock normally.
Attention
7 8
9
Mortise cable
RES
8
The pictures are for reference only, please refer to the actual packaging
items.
Inside escutcheon
Outside escutcheon
3. Get to know your EasyKey
①
Door lock status
indicator
②
Fingerprint sensor(Back
side of the handle)
③
Keypad
④
Mute button
⑤
Outside forced lock
button
⑥
Handle
⑦
Low battery voltage
indicator
⑧
Facial recognition area
⑨
Ultrasonic sensor
⑩
Keyhole
⑪
Reboot and emergency
power supply interface
①
Battery cover
②
Battery compartment
③
Restore to a default
setting
④
Handle
⑤
[OPEN/CLOSE] button
⑥
Rotary knob
4
5
8
6
7
9
1
2
3
11
10
6
2
5
4
1
3
9
Pre-setup instructions
◆Philips EasyKey comes with two modes: General mode and Dual verication mode.
◆User code
If you want to delete a specic user's information, you could delete the related user
code in the system.
You can use the below template to write down all user information for review.
4. How to set up your EasyKey
General mode Unlock with any registered identity information
Unlock with the combination of two dierent verications
among face, PIN code and ngerprint.
Dual verication mode
User
code
Name Fingerprint Password Face
00
01
02
03
04
05
06
◆Icon annotation
Master
PIN
code
User
PIN
code
Fingerprint Face [#]One-
time PIN
code
[*]
1.Press [*] key to return to the previous menu.
2.The default master PIN code is 12345678.
1. Facial recognition unlocking will be o when the battery level is low.
2.Before setting the dual verication mode, ngerprints and PIN codes need adding
to unlock the door other than the face.
Attention
Attention
User
code
00-99
User
code
00-19
1
10
How to enter master
mode
Add a user record
Light up the keypad and enter [#]
before you enter any other numbers,
then enter master PIN code and conrm
with [#].
Modify master PIN code
Enter the new master PIN code and
conrm with [#]. Re-enter the same
master PIN code and conrm with
[#]. After hearing a voice prompt of
“Succeeded", press [*] to return to
previous menu until you nally exit
master mode.
Enter [1] to modify master PIN code.
1
Enter [#] and enter master PIN code,
then conrm with [#].
Add a user PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [2] to enter user registration and
enter [1] to add a new user PIN code,
then the system will automatically
number it and generate a voice prompt.
1
2
Enter a user PIN code of 6 to 12 digits
and conrm with [#]. Then re-enter the
user PIN code and conrm with [#].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit master mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Enter a user PIN code of 6 to 12 digits
and conrm with [#]. Then re-enter the
user PIN code and conrm with [#].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit master mode.
Enter [2] to enter user settings, then
enter [2] again to add a one-time PIN code.
2 2
Add one-time PIN code
11
Delete a user record
Add a ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Place your nger on the ngerprint
sensor until you hear a voice prompt
of “Move your nger and put on
again". Lift your nger and repeat
the process until you hear a voice
prompt of “Succeeded". After you have
successfully registered your ngerprint,
press [*] until you nally exit the
master mode.
Enter [2] to enter user registration and
enter [3] to add a user ngerprint, then
the system will automatically number it
and generate a voice prompt.
2
3
Add a face
Enter [#] and enter the master PIN code,
then conrm with [#].
Enter [2] to enter user registration and
enter [5] to add a user's face, then the
the system will automatically number it
and generate a voice prompt.
2
Position your face in front of the
camera and gently move your head in
dierent angles by following the voice
prompt. After hearing a voice prompt of
Enter [#] and enter master PIN code,
then conrm with [#].
Succeeded', press [*] until you nally
exit the master mode.
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
deletion, then enter [1] to delete a
single user PIN code.
Delete a single user PIN code
Enter a 2-digit code (code: 00-19) to
be deleted and conrm with[#]. After
hearing a voice prompt of “Succeeded",
press [*] until you nally exit the master
mode.
Enter [#] and enter master PIN code,
then conrm with [#].
Delete all user PIN code
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
deletion, then enter [2] to delete all
user PIN code. After hearing a voice
prompt of "Succeeded", press [*] until
you nally exit the master mode.
5
1.Directly enter 405# to turn on the
face unlock feature.
2.Directly enter 406# to turn o the
face unlock feature.
Attention
12
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
deletion, then enter [1] to delete a
single ngerprint.
Enter a 2-digit code (code: 00-99) to
be deleted and conrm with[#]. After
hearing a voice prompt of “Succeeded',
press [*] until you nally exit the master
mode.
Delete a single ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
deletion, then enter [2] to delete
all ngerprint. After hearing a voice
prompt of “Succeeded", press [*] until
you nally exit the master mode.
Delete all ngerprint
Enter[#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [5] to enter face record
deletion, then enter [1] to delete a
single face.
Position the face to be deleted in front
of the smart lock with eyes looking
straight at the camera. After hearing a
voice prompt of "Succeeded", press [*]
to exit the master mode.
Delete a user's face
Enter [#] and enter the master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [5] to enter face record
deletion, then enter [2] to delete all
face. After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Delete all face
Delete one-time PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [2] to delete one-time PIN
code.
After hearing a voice prompt of
"Succeeded", press [*] until you nally
exit the master mode.
5
5
13
Remove the battery cover, then double
press the [RES] hole with a sharp
object. When you hear a voice prompt
of “Restoring to default settings", it
means all user record is emptied.
System initialization
System settings
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to get into system settings
and enter [1] to get into language
settings.
Choose the language as needed: For
Chinese, press [1]; for English, press
[2]. After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Language settings
Enter [#] and enter master PIN code
and conrm with [#].
Enter [4] to get into system settings
and then enter [2] to enter into volume
settings.
Choose the volume as needed: For
high volume, press [1]; for low volume,
press [2]; for mute mode, press [3].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Volume settings
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to go into system settings, then
enter [3] to go into dual verication
mode.
For single verication mode, please
press [1]; For dual verication mode,
press [2]; After hearing a voice prompt
of “Succeeded", press [*] until nally
you exit master mode.
Switch to dual verication mode
or
The default language is English.
Attention
or or
The default volume is "high volume".
Attention
or
14
Extended functions
System query
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [#] and enter the master PIN
code, then conrm with [#].
Enter [4] to get into system settings
and enter [4] again to get into locking
mode.
or
Press [1] to enable auto mode and [2] to
enable manual mode. After hearing a
voice prompt of "Succeeded", press [*]
to exit the master mode.
Enter [5] to go into extended functions.
To join a network, press [1]. To exit
a network, press [2]. Before setting
up the extended functions, please
download and open the ocial app on
your mobile phone.
Enter [6] to go into system query, then
enter [1] to check the security code
and the system will automatically
broadcast the product series number.
Enter [#] and enter master PIN code,
then conrm with [#].
Security code query
Locking mode
Local query
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [6] to go into system query, and
enter [2] to check the software version,
then the system will broadcast it
automatically.
or
The extended functions are optional.
Attention
Directly enter 400# to go into system
query.
Attention
Directly enter 114# to go into the local
query.
Attention
15
Shortcut keys*
* The above function of shortcut
keys are provided for reference
only and might be updated later for
usability reasons.
Function
Shortcut
keys
Check serial number 400#
Check rmware version 114#
Enable facial recognition 405#
Disable facial recognition 406#
Enable ultrasonic sensor
module
409#
Disable ultrasonic sensor
module
410#
Set the short detection
range of the ultrasonic
sensor to 60 cm*
060#
Set the long detection
range of the ultrasonic
sensor to 80 cm*
080#
App binding instruction
Download the App
Lock pairing
Due to the functions vary in dierent
models, please consult the ocial
authorized seller to conrm whether
the product(s) you purchased
support(s) networking.
The door locks only support
connecting to the 2.4Ghz Wi-Fi router
(5Ghz Wi-Fi is not supported). Please
make sure that the visual distance
between the router and the door
lock terminal is less than 10 meters,
otherwise, the signal might be poor.
Please scan the QR code above to
download the App and install it.
Make sure the door lock terminal
has been installed with batteries
or connected to the power supply.
Make sure the door lock terminal
has been installed with batteries
or connected to the power supply.
Sign in to the App, click to “Add
a device” on the Homepage,
choose [Bluetooth Smart Door
Lock] to enter the pairing page,
then complete the pairing process
according to the App prompts.
Click the [#] on the smart door
lock terminal and enter the
master PIN code, re-click the
[#] to enter master mode, press
[5], then press[1] to enter the
Networking Distribution Mode,
then you will hear a voice prompt
of “Connecting, please wait a
moment”.
Sign in to the App, click to “Add a
device” on the Homepage, choose
[Wi-Fi lock/Facial recognition
lock/Video lock] to enter the
pairing page, then complete the
pairing process according to the
App prompts.
①
①
②
②
③
1. For Bluetooth smart door lock(s)
2. For Wi-Fi smart door lock(s), facial
recognition smart door lock(s) and
video smart door lock(s)
Attention
Attention
16
①Touch the digit input area
to light up the keypad and
enter the registered PIN
code and conrm with [#].
②After hearing a voice
prompt of “Door opened",
push or pull the door to
unlock.
Philips EasyKey adopts
indoor fast opening
mortise. You can unlock
the door from inside by
rotating the rotary knob.
①Place the registered
nger on the ngerprint
sensor.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock.
Double press the [OPEN]
functional button within
one second, then push or
pull to unlock the door.
① Position the registered
face in front of the camera.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock.
Philips Easykey has an
infrared sensor on the
handle. When the sensor is
triggered, you can press the
sensor module on both the
front and rear sides of the
handle simultaneously to
unlock the door.
Unlock from inside or outside
5. How to use EasyKey
With PIN code With ngerprint With face
1
1
Unlock from outside
Unlock from inside
1
2
2
2
Keypad
Push or
pull to
unlock
Push or
pull to
unlock
Push or
pull to
unlock
Fingerprint
sensor(Back
side of the
handle)
Facial
recognition
area
With a rotary knob With a functional
button
With an infrared
sensor
The default detection range for the ultrasonic sensor is set to 80 cm and the valid
height for facial recognition is between 125 cm and 200 cm.
Attention
17
Lock from outside or inside
Inside deadlock
When the EasyKey is locked, long press the
[CLOSE] button until the indicator ashes
once in red, then there will be a voice
prompt of “Inside deadlock enabled".
When the door is under inside deadlock
mode, the outside escutcheon will lock up. If
you try to wake up the system manually, the
keypad area will display the combination of
“15937(X)” and there will be a voice prompt of
“Inside deadlock enabled" to remind you that
the door has been deadlocked from inside.
Under deadlock mode, all operations of the
outside escutcheon are disabled. Master PIN
code verication or mechanical key opening
is required to release the door from deadlock
mode.
Unlock with mechanical key
① Cut the mechanical
box and take out the
key. Push the cover
aside and reveal the key.
② Insert the key into
the keyhole and the key
should be vertical to the
key shell. Then turn the
key shell by 90° in the
direction of the handle
until it is close to the
lock.
③ Make a 180 degrees
twist clockwise and
make sure the key
shell is parallel to the
horizontal plane. Then
rotate the key cover
horizontally in the
direction of the handle
to unlock.
Attention
Push button
The latch bolt will pop up automatically as soon as the door is close and there will
be a voice prompt of “Door Close”.
It is recommended not to use mechanical keys daily unless there is an emergency,
such as the battery is dead, forgetting the password, or the system is not working
properly.
Attention
18
6. Other functions
Indoor infrared sensor unlock
Outside forced lock
Function:
Once the indoor infrared sensor
unlocking is enabled, you could easily
unlock the door from inside.
How to use:
Philips Easykey has an infrared sensor
on the handle. When the sensor is
triggered, you can press the sensor
module on both sides of the handle
simultaneously to unlock the door.
Enable/Disable:
When the infrared sensor unlocking is
disabled, long press the [OPEN/CLOSE]
button at the same time to turn on the
function, and the green light will glow
quickly;
When the infrared sensor unlocking is
enabled, long press the [OPEN/ CLOSE]
button at the same time to turn o the
function and the red light will glow
quickly.
Function:
Unlocking from inside will trigger an
alert.
How to use:
After the door is successfully locked,
long press the button for 2 seconds to
enter the outside forced lock mode.
Outside forced lock button
Enabling the outside forced lock function
will not aect the normal way to unlock the
door from outside.
Attention
Infrared sensor
Rear inductive position
Front inductive position
When the infrared sensor unlocking
is disabled, the indoor inductive
unlocking would be inactive. When
you touch both the front and rear
side of the inductive position on
the handle, the red light will light
up to remind you that the indoor
inductive unlocking is o.
Attention
19
Mute mode
Restore to default settings
Function:
Empty all user information and
restore the EasyKey to default
settings.
How to use:
Use a sharp object to double press
the [RES] button, and all the user
information will be emptied, then
the lock will be restored to default
settings.
Function:
Use only one button to mute the
lock and the voice guide will be
turned o. This feature applies to
the scenes where you don't want to
disturb your family.
How to use:
1. Mute: When the system is awake,
long press the [Mute] button for 2
seconds until it glows green.
2. Unmute: When the system is
awake, long press the [Mute] button
for 2 seconds until it glows white
and the lock will produce sound
again.
Mute button
20
7. Indicators meaning and usage
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Blue: When the system wakes up
and the light glows blue, it means
you can use the lock.
Green: When the door is unlocked
and the light glows green, it means
the door is open.
Red: When the door is locked and
the light glows red, it means the
door is closed.
Red: When the system wakes up,
it will automatically check the
battery voltage. If the voltage is
too low, then the light will ash
in red and there will be a voice
prompt of “Low battery voltage,
please replace all batteries".
White:
1. When the door is locked and the
light glows in white, it means that
you can enable the outside forced
locking function.
2. Upon the outside forced
function is enabled, the light
will glow in white as soon as the
system wakes up.
Door lock
status indicator
Low battery
voltage indicator
Outside forced
lock indicator
21
Mute mode indicator
Inside deadlock indicator
System freezing indicator
1. White: indicates the mute mode
is o.
2. Green: indicates the mute mode
is on.
When the door is under inside
deadlock mode, the keypad will
lock. If you wake up the system
manually, the keypad will show the
combination of “15937 (X)” with a
voice prompt of "inside deadlock
enabled".
If there are consecutive
incorrect inputs of any
of the ngerprint, PIN
code, or key tag 5 times
within 5 minutes, the
system will lock up for 3
minutes.
3 minutes
Flash three times Flash twice Flash once
2 minutes 1 minute
Mute mode
indicator
Only when waking up
the outside escutcheon
or verifying the identity
of the user would the
numbers appear.
Attention
22
[OPEN/CLOSE] indicator
Infrared sensor unlocking indicator
1. Red light ashing twice: indicates that
the door is locked successfully.
2. Green light ashing twice: indicates that
the door is unlocked successfully.
3. Red light ashing once: indicates that
the door is under the deadlock mode.
1.Fast ashing in green: infrared sensor
unlocking is on.
2.Fast ashing in red: infrared sensor
unlocking is o.
Alert types and methods
8. Troubleshooting
Alert to unlock from inside under outside forced lock mode
Way to trigger: Upon enabling the outside
deadlock mode, an alert will be triggered
when you unlock the door from inside.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be turned o
once the identity verication is successful.
23
Low battery voltage alert reminds you to replace the batteries
Way to trigger: When the system wakes
up, it will automatically check the battery
voltage. If the voltage is too low, then an
alert will be triggered to remind you to
replace the batteries.
Way to be alerted: A voice prompt of
“Low battery voltage, please replace all
batteries" will be given when unlocking the
door.
Way to turn o: The alert will be
automatically turned o.
Anti-dismantling alert
1. Way to trigger: The door is pried apart
and the latch bolt is popped up.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity verication.
2. Way to trigger: The outside escutcheon
is pried open and there is a gap of space
between the door and the outside
escutcheon.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity verication or a normal
way to unlock the door from inside.
Anomalous deadbolt alert
Way to trigger: The deadbolt works
abnormally or a failure in locking or
unlocking the door.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be
automatically turned o.
24
Other errors
Facial recognition can be consistently triggered
if there are objects within 80 cm*. Those objects
might be shoe cabinets, vases, walls, neighbor's
door or people walking in the corridor, etc. To solve
this problem, it is advised to rstly remove the
possible obstacles, otherwise press 060# to set the
detection range to 60 cm.
*The ultrasonic sensor detection ranges are for the
current version and may be subject to change later
due to software update. The default detection range
is set to 80 cm.
Identifying: Facial recognition captures information about the shape of
people's faces, especially the distinctive features like eyes, nose and
mouth. Covering those areas with a mask, cap or other objects may cause
recognition failure.
Lighting: Exposed to strong light may contribute to failed recognition,
like the front escutcheon is exposed to direct sunlight and the users
stand with their back to the sun.
Misrecognition: The facial recognition could be fooled by twins or people
who look alike.
If the ultrasonic sensor is not working properly and lead to a failure in
enabling facial recognition, you can wake the keypad to enable it.
Users wearing clothing made of uy fabrics would result in failed
ultrasonic detection and facial recognition since the ultrasonic wave may
be absorbed by such materials. In that case, you can wake the keypad to
enable facial recognition or unlock the door with other methods.
Facial recognition being consistently triggered
F
80cm
Facial recognition failures
Ultrasonic sensor failures
25
How to charge EasyKey in an emergency
How to replace batteries
When the battery voltage is low, and the
door cannot be opened from
outside, you can power up the lock by
plugging 5V power bank into the micro
USB. After the door is unlocked, please
replace the batteries instantly.
If the system crash occurs and the door
can not be unlocked from outside, please
press and release the reboot button to
restart the system.
To keep the batteries running longer and
save you from replacing the batteries
repeatedly, the lock is powered by 1.5V
alkaline batteries and can contain eight
batteries at the same time.
The battery compartment is in the lower
part of the inside escutcheon. Press the
button near the bottom of the inside
escutcheon, then remove the battery
cover. By pushing the battery cover
buckle upwards, you can pull the battery
compartment out and replace the batteries.
Battery
cover button
Battery
cover buckle
Reboot and emergency
power supply interface
The operating voltage for this model is 12 V, so eight batteries are needed for each
battery replacement.
Attention
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips
N.V. and are used under license. This product has been manufactured by and is sold
under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd, and
Shenzhen Conex Intelligent Technology Co., Ltd is the warrantor in relation to this
product.
