Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ..................................1
1.2 Notational Descriptions ..............3
1.3 Disposal of product and packing
material ............................................4
2. Setting up the monitor .............. 5
2.1 Installation ......................................5
2.2 Operating the monitor ............. 10
2.3 Remove the Base Assembly for
VESA Mounting .......................... 14
3. Image Optimization ................. 16
3.1 SmartImage ................................. 16
3.2 SmartContrast ............................. 17
4. Power Delivery and Smart
Power ........................................... 18
5. SmartRemote .............................19
6. Designs to prevent computer
vision syndrome (CVS) .............21
7. TechnicalSpecications ...........22
7.1 Resolution & Preset Modes ..... 25
8. Power Management ................26
9. Customer care and warranty ..27
9.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ................................ 27
9.2 Customer Care & Warranty ..... 30
10. Troubleshooting & FAQs .........31
10.1 Troubleshooting ...................... 31
10.2 General FAQs ............................ 33
1
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips monitor.
Take time to read this user manual
before you use your monitor. It contains
important information and notes
regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model and
production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specied
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer
monitor.
Excessive sound pressure from earphones
and headphones can cause hearing loss.
Adjustment of the equalizer to maximum
increases the earphones and headphones
output voltage and therefore the sound
pressure level.
Operation
• Please keep the monitor away from
strong direct sunlight, as well as any
other heat sources. Long exposure to
this type of environment may result
in discoloration and damage to the
monitor.
• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes on
the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• When turning off the monitor by
detaching the power cable or DC
power cord, wait 6 seconds before
re-attaching the power cable or DC
power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact your local service center.
(Please refer to Service contact
information listed in Important
information manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Do not disassemble the AC adapter.
Disassembling the AC adapter may
expose you to the danger of fire or
electric shock.
• Protect the cable. Do not pull or bend
the power cable and signal cable.
Do not place the monitor or any
other heavy objects on the cables. If
damaged, the cables may cause fire
or electric shock.
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
• To avoid potential damage, for
example, the panel peeling from the
2
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
• Do not knock or drop the monitor
during operation or transportation.
• The USB Type-C port could only be
connected to specify equipment with
fire enclosure in compliance with IEC
62368-1 or IEC 60950-1.
• Excessive usage of monitor can cause
eye discomfort, it’s better to take
shorter breaks more often at your
workstation than longer breaks and
less often; for example a 5-10 minute
break after 50-60-minute continuous
screen use is likely to be better than
a 15-minute break every two hours.
Try to keep your eyes from eye strain
while using the screen for a constant
period of time by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Making a conscious eort to blink
often while you work.
• Gently closing and rolling your
eyes to relax.
• Repositioning your screen to
appropriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD panel.
When moving your monitor, grasp
the frame to lift; do not lift the
monitor by placing your hand or
fingers on the LCD panel.
• Oil-based cleaning solutions may
damage the plastic parts and void the
warranty.
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and send
it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and use
it for a longer lifetime, please use the
monitor in a location that falls within
the following temperature and
humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
3
Important information for Burn-in/Ghost
image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or static
images over an extended period may
cause “burn-in”, also known as “after-
imaging” or “ghost imaging”, on your
screen. (23.8" LCD)
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the “burn-
in” or “after-imaging” or “ghost
imaging” will disappear gradually
over a period of time after the power
has been switched off. (23.8" LCD)
• If there is ghosting of the on-screen
image, then use the Clear Image
Sticking button on the display to
refresh the screen. (13.3" EPD)
Warning
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any document
for repair or integration, please
contact with your local service center.
(Please refer to Service contact
information listed in Important
information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given in
this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may
be accompanied by an icon and printed
in bold or italic type. These blocks contain
notes, cautions or warnings. They are
used as follows:
Note
This icon indicates important information
and tips that help you make better use of
your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specic
presentation of the warning is mandated
by the relevant regulatory authority.
4
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic equipment
collection. To determine the locations for
dropping o such waste electrical and
electronic, contact your local government
oce, the waste disposal organization
that serves your household or the store
at which you purchased the product.
Your new monitor contains materials that
can be recycled and reused. Specialized
companies can recycle your product
to increase the amount of reusable
materials and to minimize the amount to
be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable into
mono materials.
Please nd out about the local
regulations on how to dispose of your
old monitor and packing from your sales
representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives to
optimize the environmental performance
of the organization's product, service and
activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products
that can easily be recycled. At Philips,
end-of-life management primarily
entails participation in national take-
back initiatives and recycling programs
whenever possible, preferably in
cooperation with competitors, which
recycle all materials (products and related
packaging material) in accordance with
all Environmental Laws and taking back
program with the contractor company.
Your display is manufactured with high
quality materials and components which
can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the
monitor
2.1 Installation
1
Package contents
Quick start
24B1D5600
Business
Monitor
5000 Series
Register your product and get support at www.philips.com/welcome
*DP AC/DC Adapter
*USB C-C/A
Screw and screwdriver
M4-10 x 4
*Dierent according to region
Note
Use only AC/DC adapter model: Philips
FSP180-AJBN3-T.
2
Install the base
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the base to the
stand.
(2) Use your ngers to tighten the
screw located at the bottom of the
base.
(3) Gently attach the stand to the
VESA mount area.
(4) Use a screwdriver to tighten the
screw located.
(5) Use your ngers to the VESA cover
in.
(6) Remove the tape after the whole
machine is installed.
3
1
5
2
4
6
6
3
Connecting to your PC
RJ45
Fast Charger
USB C1
USB C2
≤15W 5V/3A
a
b
USB C1
USB USB
a-1
USB Type-C
USB docking (USB C-C)
USB docking (USB A-C)
a
b
USB C1
USB USB
a-1
a-2
USB Type-A
1 2
3
4
5 6
7
9
8
1
AC/DC power input
2
DisplayPort input
3
USB C1
4
RJ45 input
5
USB downstream
6
USB downstream/USB fast charger
7
Audio out
8
USB C2
9
Kensington anti-theft lock
Note
The monitor is able to receive power and
video signal through the USB-C2 port.
The monitor receives power from the
power adapter, if it is connected.
Connect to PC
1. Connect the power cord to the back
of the monitor rmly.
2. Turn o your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
7
4
Power Delivery (13.3" EPD)
With power adapter connected to the
monitor:
≤15W 5V/3A
USB C2
This monitor’s second USB-C port
(USB-C2) is able to deliver 5V/3A (15W)
of power for changing your device.
There is various devices in the market
that may differ from design or setting on
specification. As your device may have
different power requirements than the
monitor’s USB-C2 port is able to deliver,
we are unable to ensure our monitor’s
USB-C2 with 15W (5V/3A) can comply
the power delivery to your device. See
your device manufacturer's Technical
Specifications for recommendations to
prevent damage to your device.
Note
• This dual screen monitor can be used
with both screens active, the 23.8”
LCD display alone or the 13.3” EPD
display alone.
• To use only the LCD display: press
the power button on the EPD dis-
play to turn it o.
• To use only the EPD display: please
follow the steps below.
1. press the menu button on the
LCD display to open the On-Screen
Display menu .
2. Select “Setup 13.3 stand-alone”
and set to ON.
3. Press LCD power button to turn
it o.
4. The content on the LCD will
switch to an available display such
as the EPD or your device. You
may then move the content to the
desired display.
• For the power delivery of USB-C1,
please refer to the session “Power
delivery and Smart Power” for more
details.
8
Without power adapter connected to the
monitor:
≥15W
USB C2
The EPD is able to be powered by device
through USB-C2 which support up to
65W with 5V/3A, 7V/3A, 9V/3A, 10V/3A,
12V/3A, 15V/3A, 20V/3.25A.
Note
It is highly recommended to connect to
the power adapter when using a mobile
phone with the monitor for better use.
Please note, the screen may icker or go
black when the battery on your device
is low. Connect power to resolve this
situation.
5
USB C driver installation for RJ45
Before using the USB C docking display,
please ensure to install the USB C driver.
You can find the “LAN Drivers” from CD
disk if bundled or go to Philips website
support page to download the driver.
Please follow the steps for the
installation:
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
proceed with installation.
3. It will show “success” when the
installation is nished.
4. You must reboot your computer after
the installation has completed.
5. Now you will be able to see “Realtek
USB Ethernet Network Adapter” from
your program installed list.
6. We recommend to periodically visit
the above web link to check for the
availability of the most updated
driver.
6
USB hub
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Standby and
Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function in
“ON” state, please go to OSD Menu, then
select “USB standby mode”, and switch it
to “ON” state. Somehow if your monitor
reset to factory setting, ensure to select
“USB standby mode” to “ON” state in OSD
menu.
9
7
USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon ). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep/Standby” mode (White
power LED blinking). In that case, please
enter to OSD Menu and select “USB
Standby Mode”, then, turn the function
to “ON” mode (default=OFF). This will
then keep the USB power and charging
functions active even when the monitor
is in sleep/standby mode.
Note
If you Turn OFF your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB3.2
devices, which may result in a decreased
eciencyoftheradiotransmission.
Should this happen, please try the
following methods to help reduce the
eectsofinterference.
• Try to keep USB2.0 receivers away
from USB3.2 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 connection port.
10
2.2 Operating the monitor
1
Description of the control buttons
23.8" LCD
7
6
25
4
3
1
Switch monitor’s power ON
and OFF.
Access the OSD menu
.
ConrmtheOSD
adjustment.
Adjust the OSD menu.
Adjust the brightness level.
Change the signal input
source.
Return to previous OSD
level.
SmartImage. There are
multiple selections:
EasyRead,Oce,Photo,
Movie, Game, Economy,
LowBlueMode,O.
13.3" EPD
7
6
3
4
5
1
2
Hold for 3 seconds to power
ON and OFF.
Access the OSD menu.
Switch items based your
requirements.
Gray scale levels: There are
nine levels with selections
for contrast and gray scale
levels.
Image mode Presets: There
are six preset modes.
Video 1 and 2: Optimize for
viewing video.
Text 1, 2, 3, and 4: Optimize
for reading text documents.
Adjust parameters of
selection.
Front light selector: White
light, Warm light and O.
Clear image sticking:
Refresh the screen to clear
image ghosting.
11
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK buttontoconrmthechoiceor
change.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
workyourwayaroundthedierent
adjustments later on.
Note
If this display has "DPS" for ECO design,
the default setting is "ON" mode: it
makes the screen looks slightly dim; for
optimum brightness, enter to the OSD
to set "DPS" to "OFF" mode.
23.8" LCD
Main menu Sub menu
Picture
Input
OSD Setting
Setup
Language
Color
Audio
USB Setting
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
Power LED
13.3" stand-alone
Resolution Notication
Smart Power
DP Out Multi-Stream
Reset
Information
English, Deutsch, Español, Ελληνική, Français, Italiano,
Magyar, Nederlands, Português, Português do Brasil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
Color Temperature
sRGB
User Dene
USB C1
SmartResponse
SmartContrast
Gamma
DPS
(available for selective models)
Over Scan
Pixel Orbiting
DisplayPort
Mute
USB Standby Mode
Wide Screen, 4:3, 1:1
0~100
0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0, 1, 2, 3, 4
On, O
On, O
On, O
Extend,O
Yes, No
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
On, O
Volume
High Data Speed,High Resolution
On, O
USB-C Setting
On, O
On, O
On, O
Sharpness
0~100
LowBlue Mode
On
O
1, 2, 3, 4
12
13.3" EPD
Main menu Sub menu
Image mode presets
Power/Menu
Front light selector
Text 2
Text 3
SmartClean
Input
Reset
Language
White
Warm
Light level adjustment
Light level adjustment
O
Video 1
Video 2
Text 1
Text 4
SmartClean
O,
SmartClean
1 (10S),
SmartClean
2 (20S),
SmartClean
3 (30S)，
SmartClean
4 (60S)，
SmartClean
5 (120S)
DisplayPort, USB C2
Clear image sticking
Level 4
Level 5
Level 7
Level 1
Level 2
Level 3
Level 6
Level 9
Level 8
Gray scale levels
English, Deutsch, Español, Ελληνική, Français,
Italiano, Magyar, Nederlands, Português,
Português do Brasil, Polski , Русский,
Svenska,
Suomi, Türkçe, Čeština,
Українська, 简体中文,
繁體中文,日本語,한국어
Adjust parameters of selection
DisplayPort
Input
USB C2
Clear image sticking
Light level adjustment
Image mode presets
Gray scale levels
Smart Clean
Input
Language
Reset
White
Warm
Off
Text 2
Text 3
Text 4
Text 1
Video 1
Video 2
Note
• The EPD monitor is optimized for
reading text. It is a bi-stable reflective
display, which has a lower refresh
rate compared to the LCD monitor.
It is highly recommended to use the
SmartRemote app that provides a
quicker and easier way for you to view
your files on the EPD display.
13
3
Resolution notication
This monitor is designed for optimal
performance at its native resolution,
23.8" (2560 x 1440) . When the monitor
ispoweredonatadierentresolution,
an alert is displayed on screen: Use 23.8"
(2560 x 1440) for best results.
Display of the native resolution alert can
be switched o from Setup in the OSD
(On Screen Display) menu.
Note
If your Ethernet connection seems slow,
please enter OSD menu and select High
Data Speed which supports the LAN
speed to 1G.
4
Physical Function
Tilt
23°
-5°
Swivel
0°
45°
Height adjustment
100mm
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that the
monitor does not tilt downward by
more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
14
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not to
scratch or damage the screen. Then
lift the monitor stand.
3. Use your ngers to loosen the
screw located at the bottom of the
base,and remove the base from the
stand.
2
1
4. Remove the hinge cover from
monitor body by using your ngers.
1
3
5. Use a screwdriver to remove the
screws on the arm,and then detach
the arm/stand from the monitor.
5
4
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
15
-5°
0° 90°
* Display design may dier from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that the
monitor does not tilt downward by
more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
16
3. Image Optimization
(23.8" LCD Monitor)
3.1 SmartImage
What is it?
SmartImage provides presets that
optimizedisplayfordierenttypes
of content, dynamically adjusting
brightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized monitor
performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness, contrast,
color and sharpness in real time
to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge
Philips technology that analyzes the
content displayed on your screen. Based
on a scenario you select, SmartImage
dynamically enhances the contrast, color
saturation and sharpness of images to
enhance the contents being displayed -
all in real time with the press of a single
button.
How to enable SmartImage?
1. Press to launch the SmartImage
on screen display.
2. Keep pressing to toggle among
EasyRead, Office, Photo, Movie,
Game, Economy, LowBlue Mode,
Off.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.
There are multiple selections: EasyRead,
Oce,Photo,Movie,Game,Economy,
LowBlueMode,O.
• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF files,
scanned articles or other general
office applications.
17
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness displays
every details in darker areas of
your videos without color washout
in brighter areas maintaining a
dynamic natural values for the
ultimate video display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for
just right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode for
easy on-the-eyes productivity Studies
have shown that just as ultra-
violet rays can cause eye damage,
shortwave length blue light rays
from LED displays can cause eye
damage and affect vision over time.
Developed for wellbeing, Philips
LowBlue Mode setting uses a smart
software technology to reduce
harmful shortwave blue light.
• Off: No optimization by SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certication,youcanhavethismodeby
simply press the hotkey , then press
to select LowBlue Mode, see above
SmartImage selection steps.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual
clarity and viewing enjoyment, stepping
up backlighting for clearer, crisper
and brighter images or dimming
backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear,readabletextforocework.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.
18
4. Power Delivery and
Smart Power
(23.8" LCD Monitor)
You can power your compatible device
with up to 90 Watts of power from this
monitor.
1
What is it?
Smart Power is an exclusive Philips
technologythatprovidesexiblepower
delivery options for various devices.This is
useful for recharging high performance
laptops with only one cable.
With Smart Power, the monitor makes it
possible to deliver up to 90W of power
through the USB-C1 port, compared to the
standard 65W.
To prevent damaging the device, Smart
Power enables protections to limit current
draw.
2
How to enable Smart Power?
1. Press button on the front bezel to
enter OSD menu screen.
2. Press or button to select main
menu [Setup], then press button OK.
3. Press or buttontoturnonoro
the [Smart Power].
3
Power through USB-C port:
1. Connect the device to the USB-C1 port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USB-C1 is
used for power, then maximum power
delivery depends on the brightness
value of the monitor. You may adjust
the brightness value manually to
increase power delivery from this
monitor.
There are 3 power delivery levels:
Brightness
value
Power Delivery
from USB-C1
Level 1 0~20 90W
Level 2 21~60 85W
Level 3 61~100 80W
Note
• If [Smart Power] is on, and DFP
(Downstream Facing Port) is using
more than 5W, then USB-C1 can only
deliver up to 65W.
• If [Smart Power] is off, then USB-C1
can only deliver up to 65W.
19
5. SmartRemote
1
What is SmartRemote?
SmartRemote is the exclusive, leading-
edge Philips software for Philips series
electronic paper display (EPD) that allows
youtodisplaydierenttypesofcontent.
2
Why do I need it?
SmartRemotesimpliesthewayyouview
yourles.YoucanclicktheSmartRemote
function button to easily move up/down,
zoom in/out, search text, or switch to
otherlesbetweenyourlaptopandEPD.
Together with the on-screen display (OSD)
modes on the monitor which provides
presets optimized to display all your
favorite kinds of content.
3
How to enable SmartRemote?
Follow the instructions below to
complete the installation and launch the
SmartRemote app.
Installation
Go to Philips support site at: www.
philips.com/welcome and download the
SmartRemote app. SmartRemote can
only be used with Philips electronic paper
display (EPD) series displays. Follow the
instructions and complete the installation.
Start with SmartRemote
Click the app from your desktop or folder
of SmartRemote. The user interface will
appear in the bottom right corner of your
screen.
Interface
1. Draganddroplestotheledrop
zone.Seethelistoflesyouhave
added.Supportedleformatsinclude
Microsoft Word, Excel, PowerPoint, or
PDF.
2. Pagethroughyourlesorjumptothe
beginningorendofthelistofles.
3. Zoominoroutofyourles.
4. The Zoom function will divide the
document into quadrants. You may
use the mouse to move between
quadrants.
5. Showleat100%originalsize.
6. Searchfortextinles.
For example, click on the + (zoom in) (3)
and then click in the quadrant viewer
(4) to zoom into the area of the screen
you wish to see. Clicking in the top left
quadrant will zoom into the top left
corner of your document. Clicking on the
lower left will zoom to the lower left of
the document.
4
1
2
3 5
6
20
Thelecontentswillbeshownonthe
EPD. You can read and switch between
thelesusingthiseasyviewinterface.
Pleasenote,velesarethemaximum
that can be loaded in this interface. If you
dragadditionalleintotheinterface,the
oldestlewillberemovedfromthele
viewer interface.
If there is ghosting of the on-screen
image, then use the Clear Image
Sticking button on the display to refresh
the screen.
You may click the right button of the
mouse on the app from the taskbar while
not using the EPD.
Uninstallation
Follow the instructions below to uninstall
SmartRemote.
1. Click the Start button, and select
SmartRemote from the Start menu.
2. Right-click on SmartRemote, and
select the Uninstall button.
3. Complete the uninstallation of
SmartRemote.
STEP 1
STEP 2
STEP 3
Note
• The SmartRemote app is used for
viewing the files quickly and easily but
is unable to edit while using the app.
• The SmartRemote app is compatible
with Windows operating systems only,
macOS is not supported at this time.
21
6. Designs to prevent
computer vision
syndrome (CVS)
Philips monitor is designed to prevent
eye strain caused by prolonged
computer use.
Follow below instructions and use Philips
monitor to efficiently reduce fatigue and
maximum working productivity.
1. Appropriate environment lighting:
• Adjusting the environment
lighting similar to that of your
screen brightness, avoid the
fluorescent lighting, and surfaces
that don’t reflect too much light.
• Adjusting the brightness and
contrast to appropriate level.
2. Good working habits:
• Excessive usage of monitor can
cause eye discomfort, it’s better
to take shorter breaks more
often at your workstation than
longer breaks and less often; for
example a 5-10 minute break after
50-60-minute continuous screen
use is likely to be better than a
15-minute break every two hours.
• Looking at something varying
distances after a long period
focusing on the screen.
• Gently closing and rolling your
eyes to relax.
• Conscious blinking often while
working.
• Gently stretch your neck, and
slowly tilt your head forward,
backward, side for pain relief.
3. Ideal working posture
• Reposition your screen to
appropriate height and angle
according to your height.
4. Choose Philips monitor for easy-on-
eyes.
• Anti-glare screen: Anti-glare screen
efficiently reduces annoying and
distracting reflections that caused
eye fatigue.
• Flicker-free technology designs to
regulate brightness and reduce
flicker for more comfortable
viewing.
• LowBlue mode: Blue light may
cause eye strains. Philips LowBlue
mode allows you to set different
blue light filter levels for variety
working situation.
• EasyRead mode for a paper-like
reading experience, giving a more
comfortable viewing experience
while dealing with long
documents on the screen.
22
7. Technical Specifications
Picture/Display - 23.8"LCD
Monitor Panel Type IPS Technology
Backlight W-LED
Panel Size 23.8" W (60.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.2058 (H) mm x 0.2058 (V) mm
Optimum Resolution 2560 x 1440 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Display Colors 16.7 M (6 bits + Hi FRC)
Flicker Free YES
Picture Enhancement SmartImage
Vertical Refresh Rate 48 Hz-75Hz
Horizontal Frequency 30 kHz-114 kHz
sRGB YES
LowBlue Mode YES
EasyRead YES
Picture/Display - 13.3"EPD
Monitor Panel Type EPD
Panel Size 13.3" (33.8 cm)
Aspect Ratio 3:4
Pixel Pitch 0.169 (H) mm x 0.169 (V) mm
Resolution 1200 x 1600
Display Screen Coating Anti-Glare3H,Haze15%
Display Colors 4 bits grey scale
Connectivity
Signal Input source DisplayPort, USB-C
Connectors
1x DisplayPort 1.2 (HDCP 1.4)
2x USB-C (HDCP 1.4)
1x RJ-45, Ethernet LAN (10M/100M/1000M)
4x USB-A, downstream with x1 fast charge BC 1.2
1x Audio out
Sync input Separate Sync
USB
USB Ports
USB-C X2 (DisplayPort Alt mode)
USB-A X4 (downstream with x1 fast charge BC 1.2)
Power Delivery
•
USB C1: PD version 3.0, up to 90W (5V/3A
,
7V/3A,
9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.5A)
•
USB C2 (output): PD version 3.0, up to 15W (5V/3A)
USB C2 (input): PD version 3.0, up to 65W (5V/3A,
7V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/3.25A)
•
USB-A: x1 fast charge BC 1.2, up to 7.5W (5V/1.5A)
USB SuperSpeed USB C1/USB A: USB 3.2 Gen2, 10 Gbps
23
Convenience
User Convenience
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
SimpliedChinese,TraditionalChinese,Japanese,
Korean
Other Convenience
VESA mount (100 x 100 mm), Kensington Lock
Front Light (White/Warm)
Plug & Play Compatibility DDC/CI,
sRGB
Windows 11/10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +23 degree
Swivel (13.3"EPD) -0 / +45 degree
Height adjustment 100 mm
Power
Consumption
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC, 50Hz
Normal Operation 26.0 W (typ.) 26.0 W (typ.) 26.2 W (typ.)
Sleep (Standby mode) 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Omode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Heat Dissipation*
AC Input Voltage
at 100VAC ,
50Hz
AC Input Voltage
at 115VAC ,
50Hz
AC Input Voltage
at 230VAC ,
50Hz
Normal Operation
88.74 BTU/hr
(typ.)
88.74 BTU/hr
(typ.)
89.42 BTU/hr
(typ.)
Sleep (Standby mode)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
Omode
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
1.02 BTU/hr
(typ.)
On Mode (ECO mode) 18.5 W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply External, 100-240V AC, 50/60Hz
Dimensions
Product with stand (WxHxD) 787 x 453 x 239 mm
Product without stand
(WxHxD)
787 x 323 x 46 mm
Product with packaging
(WxHxD)
980 x 420 x 159 mm
Weight
Product with stand 6.19 kg
Product without stand 4.86 kg
24
Product with packaging 10.63 kg
Operating Condition
Temperature range
(operation)
0°C to 40°C
Relative humidity
(operation)
20%to80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10%to90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100%recyclable
SpecicSubstances 100%PVCBFRfreehousing
Cabinet
Color Black
Finish Texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaet.
2. When [Smart Power] turns on, USB-C1 can delivery up to 90W.
25
7.1 Resolution & Preset Modes
1
Maximum Resolution
2560 x 1440 @ 75 Hz (23.8" LCD)
1200 x 1600 (13.3" EPD)
2
Recommended Resolution
2560 x 1440 @ 60 Hz (23.8" LCD)
H. freq (kHz) Resolution V. freq (Hz)
31.47 640 x 480 59.94
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
60.02 1024 x 768 75.03
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
67.50 1920 x 1080 60.00
88.79 2560 x 1440 59.95
111.03 2560 x 1440
74.97
Note
• Please notice that your display works
best at native resolution of 23.8"
(2560 x 1440) /13.3" (1200 x 1600).
For best display quality, please follow
this resolution recommendation.
• The electronic paper display (EPD)
is a reflective display. This uses far
less power for displaying content,
depending on room light to show the
content. The last content displayed
will continue to be visible even after
power is removed.
26
8. Power Management
If you have VESA DPM compliance display
card or software installed in your PC, the
monitor can automatically reduce its
power consumption when not in use. If
an input from a keyboard, mouse or other
input device is detected, the monitor will
'wake up' automatically. The following
table shows the power consumption and
signaling of this automatic power saving
feature:
Power Management Denition
VESA Mode Video H-sync V-sync
Power
Used
LED
Color
Active ON Yes Yes
26.0 W
(typ.)
White
Sleep
(Standby
mode)
OFF No No 0.3 W (typ.)
White
(blink)
Omode OFF - - 0.3 W (typ.) OFF
The following setup is used to measure
power consumption on this monitor.
23.8" LCD
• Native resolution: 2560 x 1440
• Contrast: 50%
• Brightness: 90%
• Color temperature: 6500k with full
white pattern
13.3" EPD
• Native resolution: 1200 x 1600.
Note
This data is subject to change without
notice.
27
9. Customer care and
warranty
(23.8" LCD Monitor)
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of the
industry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Monitor panels used
inatpanelmonitors are sometimes
unavoidable. No manufacturer can
guarantee that all panels will be
free from pixel defects, but Philips
guarantees that any monitor with an
unacceptable number of defects will be
repaired or replaced under warranty.
Thisnoticeexplainsthedierenttypes
ofpixeldefectsanddenesacceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the
screenindierentways.Therearetwo
categories of pixel defects and several
types of sub pixel defects within each
category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
28
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub
pixelsthatarealwaysdarkor'o'.That
is, a dark dot is a sub-pixel that stands
out on the screen when the monitor
displays a light pattern. These are the
types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philipsalsospeciestolerancesforthe
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panelinaPhilipsatpanelmonitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
29
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
30
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Regulation & Service
Information Manual.
For extended warranty, if you would like to extend your general warranty period, an
OutofWarrantyservicepackageisoeredviaourCertiedServiceCenter.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, the
service includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
IftheCertiedServicePartnercannotperformtherequiredrepairsundertheoered
extendedwarrantypackage,wewillndalternativesolutionsforyou,ifpossible,upto
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
Local Standard
Warranty Period
•
Extended Warranty
Period
•
Total Warranty Period
•
Depend on
different Regions
•
+ 1 Year
•
Local Standard warranty period
+1
•
+ 2 Years
•
Local Standard warranty period
+2
•
+ 3 Years
•
Local Standard warranty period
+3
**
Proof of original purchase and extended warranty purchase required.
Note
Please refer to Regulation & Service Information Manual for regional service hotline,
which is available on the Philips website support page.
31
10. Troubleshooting &
FAQs
10.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer service
representative.
1
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged
into the power outlet and into the
back of the monitor.
• First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no
bent pins on the connect side. If yes,
repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable is
properly connected to your computer.
(Also refer to the Quick Start Guide).
• Check to see if the monitor cable has
bent pins.
• Make sure the computer is turned on.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact Philips customer service
representative immediately.
2
Imaging Problems
23.8" LCD
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Adjust the image position using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics
board or PC.
Vertical icker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
Horizontal icker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using the
Phase/Clock of Setup in OSD Main
Controls. It is valid only in VGA mode.
32
used in today’s technology, Please
refer the pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light using
the power LED Setup in OSD main
Controls.
13.3" EPD
An “after-image” after the power has
been turned o.
• The electronic paper display (EPD)
is a reflective display. This uses far
less power for displaying content,
depending on room light to show the
content. The last content displayed
will continue to be visible even after
power is removed.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
• Click Image mode presets button
on the display for your viewing
preference.
• Select Gray scale levels button on
the display. There are nine levels with
selections for contrast and gray scale
levels.
For further assistance, refer to the Service
contact information listed in Important
information manual and contact Philips
customer service representative.
* Functionality dierent according to
display.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has been
turned o.
• Uninterrupted display of still or static
images over an extended period may
cause "burn-in", also known as "after-
imaging" or "ghost imaging", on your
screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-
known phenomenon in LCD panel
technology. In most cases, the "burn-
in" or "after-imaging" or "ghost
imaging" will disappear gradually
over a period of time after the power
has been switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The damage
mentioned above is not covered
under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
33
10.2 General FAQs
Q1: When I install my monitor, what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for
this monitor: 23.8" (2560 x 1440)
/
13.3" (1200 x 1600).
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the Control
Panel Window, select the Display
icon. Inside the Display Control Panel,
select the 'Settings' tab. Under the
setting tab, in box labelled 'desktop
area', move the sidebar to 23.8"
(2560 x 1440) /13.3" (1200 x 1600)
pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK (23.8"LCD).
• Restart your computer and repeat
step 2 and 3 to verify that your PC
is set at 23.8" (2560 x 1440) /13.3"
(1200 x 1600).
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips EPD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can
set it up to 75 Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm les?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver les for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm les) when you rst
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm les)
will be installed automatically.
Q4: How do I adjust the resolution on
LCD monitor ?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows
®
Control Panel with the
"Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press button, then
select ‘Setup’ >'Reset' to recall all
of the original factory settings.
Q6: Is the monitor screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may aect
your warranty conditions.
Q7: How should I clean the monitor
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
34
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my LCD monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures.
• Press OK to show the OSD (On Screen
Display) menu
• Press to select the option "Color"
then press OK to enter color setting,
there are three settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K, 7500K,
8200K, 9300K and 11500K. With
settings in the 5000K range the
panel appears "warm, with a
red-white color tone", while a
11500K temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between dierent device
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Dene: The user can choose
his/her preference color setting by
adjusting red, green, blue color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed in
terms of absolute scale, (degrees Kelvin).
Lower Kevin temperatures such as 2004K
are red; higher temperatures such as
9300K are blue. Neutral temperature is
white, at 6504K.
Q9: Can I connect my monitor to any
PC, workstation or Mac?
Ans.: Yes. All Philips monitors are fully
compatible with standard PCs,
Macs and workstations. You may
need a cable adapter to connect
the monitor to your Mac system.
Please contact your Philips
sales representative for more
information.
Q10: Are Philips monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
11/10/8.1/8/7, Mac OSX.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of time
after the power has been switched
o.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Q12: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in EPD panels?
Ans.: If there is ghosting of the on-
screen image, then use the
Clear Image Sticking button on the
display to refresh the screen.
Warning
Failure to activate a screen saver, or a
35
periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty (23.8"LCD).
Q13: Why is my Display not showing
sharp text, but with jagged
characters?
Ans.: Your monitor works best at its
native resolution of 23.8" (2560
x 1440)
/
13.3" (1200 x 1600).
For best display, please use this
resolution.
Q14: Why does the monitor seems
slow using the mouse during
operations?
Ans.: The EPD monitor is a bi-stable
reectivedisplaywhichhasa
lower refresh rate compared to the
LCD monitor and is optimized for
reading text. Use the SmartRemote
app for a quicker and easier way to
viewyourles.
Q15: How to unlock/lock the hot key
for my LCD monitor?
Ans.: To lock the OSD, press and hold
the button while the
monitor is o and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is o and then press
button to turn the monitor on.
Q16: Where can I nd Important
Information manual mentioned in
EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
2022 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory
Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license.
Specicationsaresubjecttochangewithoutnotice.
Version: M1124B1D5600E1WWT
