Welcome!
PetSafe
®
brand is devoted to making sure you and your pet have what you need to live your best life together.
Before getting started, please take a moment to read through the important safety information.
If you have any questions, please don’t hesitate to contact us.
Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation
may be referred to collectively as “We” or “Us”.
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This
equipment must be recycled because it contains a Lithium-ion rechargeable battery. At the
end of the product life, do not place it in the normal municipal waste system. Please check the
regulations in your area or return it to where it was purchased so that it can be placed in our
recycling system.
Important Safety Information
Explanation of Attention Words and Symbols Used in this Guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
your
pet.
NOTICE is used to address practices not related to personal injury.
support.petsafe.com
Radio
Systems
Corporation
Knoxville, TN 37932
USA
+1 (865)
777-5404
©2025
Radio
Systems
Corporation
All GPS Pet Trackers
− Before using the GPS Tracker, read and follow all instructions and warnings.
− The GPS Tracker contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform,
short-circuit, or charge with an inappropriate charger. Fire, explosion, property damage, or
bodily harm may occur if this warning is not followed.
− Dispose of all packaging material properly. Some items may be packed in plastic bags. These
bags could cause suffocation. Keep away from children and pets.
− The battery should be charged in areas with temperatures ranging from 32°F to 113°F
/
0°C
to 45°C. Recharging the battery outside of this temperature range can cause the battery to overheat,
explode or catch fire.
− Check periodically to make sure the product has not been damaged or chewed by your dog
or cat. Do not use if damaged.
− Do not use the GPS Tracker with people, including children and those with limited physical,
sensory or mental abilities. Use only with dogs or cats.
− This is not a medical device and should not be used as a substitute for professional
veterinary-medical judgment. It is not intended to provide medical or scientific data.
− This system is not a physical barrier or containment solution. It is designed to notify pet
owners when their pet exits a defined safe zone. It does not prevent pets from leaving the
area, nor does it guide them back.
All GPS Pet Trackers (cont.)
•
Do not rely solely on this system to monitor or protect your pet. Environmental factors, signal
interference, battery life, and connectivity may affect system performance. Always supervise your pet
and use additional safety measures as needed.
•
This product is not suitable for aggressive or unpredictable pets. If your pet poses a risk to others or
may harm itself when outside the safe zone, consult a veterinarian or certified trainer before use.
•
The GPS Tracker is not a toy. Keep out of the reach of children.
•
Notification delays may occur. Cellular coverage, app settings, and device connectivity can impact
the timeliness of alerts. PetSafe Brands cannot guarantee immediate notification in all circumstances.
•
Proper setup and regular maintenance are essential. Ensure the tracking device is securely attached,
fully charged, and functioning properly. Periodically test the system to confirm safe zone boundaries
and alert functionality.
•
The tracker is small in size and might be too large or heavy for small or injured dogs or cats. If you
are unsure whether this product is appropriate for your dog or cat, please consult your veterinarian.
•
PetSafe Brands shall not be liable for any injury, property damage, or economic loss resulting from
a pet leaving the safe zone. This includes, but is not limited to, incidents involving traffic, wildlife, or
interactions with other animals or people.
•
GPS accuracy may vary. Location data may be affected by terrain, buildings, weather, or
satellite availability. Safe zone boundaries should be set with a margin of error in mind.
Location tracking is subject to limitations inherent in GPS and wireless technologies. These
may include signal delays, reduced accuracy, or temporary loss of connectivity in certain
areas.
•
This system is intended for use with domesticated pets only. It is not designed for livestock, wildlife,
or animals with specialized containment needs.
•
This product relies on external systems such as GPS satellites and mobile networks. As with
any technology, occasional disruptions may occur due to factors beyond PetSafe Brands’
control.
•
Use only charging devices that are approved by Radio Systems Corporation. Our
accessories are designed for your device to maximize battery life. Using other
accessories may cause damage to your device.
•
Do not allow electronics to contact liquids.
•
Extreme conditions, such as high temperatures or high humidity, can damage the
device or impact the device’s performance.
•
You should expect hundreds of recharge cycles from your battery. However, do
not charge your collar every night or leave it charging for extended periods once
it is fully charged.
•
Overcharging can lead to overheating and reduce battery life.
•
Do not disassemble or modify the device in any way. Opening the device can lead to exposure to
hazardous materials and may cause injury.
Terms of Use and Limitation of Liability
1.
Terms of Use
The use of this product is subject to your acceptance without modification of the terms, conditions
and notices contained with this product. Use of this product implies acceptance of all such terms,
conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please
return the product, unused, in its original packaging and at your own cost and risk to the relevant
Customer Care location together with proof of purchase for a full refund.
2.
Proper Use
Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety
information statements. The specific temperament or size/weight of your pet may not be suitable for
this product. If you are unsure whether this product is appropriate for your pet, please consult your
veterinarian or certified trainer prior to use. For products used with pets where training is desired,
Radio Systems Corporation d/b/a PetSafe Brands recommends that these training products are not
used if your pet is aggressive and accepts no liability for determining suitability in individual cases.
3.
No Unlawful or Prohibited Use
This product is designed for use with pets only. This product is not intended to harm, injure or
provoke. Using this product in a way that is not intended could result in violation of Federal, State or
local laws.
4.
Modification of Terms and Conditions
PetSafe Brands reserves the right to change the terms, conditions and notices governing this product
from time to time. If such changes have been notified to you prior to your use of this product, they
shall be binding on you as if incorporated herein.
5.
Limitation of Liability (Applies to North America, South America, Australia and
New Zealand Only)
To the extent permitted by applicable law, PetSafe Brands and its associated companies shall not
be liable for any indirect, punitive, incidental, special, or consequential damages arising out of or in
connection with the
use or performance of this product. This limitation does not apply to damages
caused by intentional misconduct
or gross negligence. In jurisdictions where limitations of liability are
not allowed, this limitation may not apply to
you. The Purchaser assumes all risks
and liabilities from
the use of this product to the fullest extent permissible by
law.
Compliance
FCC: USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions. (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
Compliance
FCC:
USA (cont.)
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a specific installation. If interference does occur to
radio or television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
•
Reorient or
relocate
the
receiving
antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•
Consult customer care, the dealer, or an experienced radio/TV technician for help. CAUTION:
Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void
the user’s authority to operate the equipment.
RF warning for Mobile device: This equipment complies with FCC Radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator and your body.
IC
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
(1)
This
device
may
not
cause
interference.
(2)
This device must accept any interference, including interference that may cause undesired
operation of the device.
The device has been evaluated to meet general RF exposure requirements. To maintain compliance with
RSS-
102 — Radio Frequency (RF) Exposure guidelines, this equipment should be installed and operated
with a
minimum distance of 20cm between the radiator and your body.
Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux normes CNR
exemptes de licence d’Innovation, Sciences et Développement économique Canada. Son fonctionnement
est assujetti aux deux conditions suivantes :
(1)Cet appareil ne doit pas causer d’interférences.
(2)Cet appareil doit accepter toute interférence, y compris celles qui peuvent entraîner un
fonctionnement indésirable de l’appareil.
le dispositif de a été évalué à répondre général rf exposition exigence.pour maintenir la conformité avec
les directives d'exposition du RSS-102-Radio Fréquence (RF). ce matériel doit être installé et exploité à
une distance minimale de 20 cm entre le radiateur et votre corps.
